🧨 Your AirSense 10 CPAP Expired! Time's Up ⏳ - Motor Life Exceeded!?

try.sleephq.com/ is my online cpap support community & cpap reporting platform. Master your therapy and improve your sleep with our powerful cloud-based platform.
Create a FREE account and download your detailed therapy report today!
Features Include -
1. High-resolution 'breath-by-breath' analysis - View every apnea and every breath in full detail.
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3. Custom PDF reports - Detailed therapy reports complete with journal entries.
4. Therapy Trends - Monitor changes to your apnea control over time.
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Thanks for all the love & support!
Uncle Nicko
Here's one of my favourite youtube videos on planned obsolescence. Go check it out! You might be surprised by one of the company names mentioned! - • This is why we can't h...
A big thanks to everyone who helped me with this video! You know who you are :-). Also a big thanks to my wonderful children Hailey and Zach.
ResMed has programmed into their devices deceptive messages that show up after the motor reaches a certain number of hours.
The message reads "Motor life exceeded - Contact service". So i contacted ResMed 'service' regarding the message. They informed me that i would need to buy a new motor which was $900 but for that price i should really just upgrade and buy a new machine.
When i told them that the machine was still working perfectly fine they responded with "it could fail at anytime". I know many people that have had many many more years of use after receiving this message so if one pops up on your CPAP machine, keep using it! It's totally fine.
I actually wouldn't have too much of an issue with this message if it was presented in a way that was transparent & ethical. The machine is not broken, it does not need a new motor and they should not be scaring you into buying a new device.
I hope you enjoyed the video. Please consider subscribing to the channel and sharing the video on your social media platforms.
Learn from yesterday, live for today, hope for tomorrow and never stop questioning - Albert Einstein
Lots of Love
Nicko
00:00 - Introduction - Bob's call
00:46 - Call To ResMed
03:20 - Motor Life Expired Messages
03:35 - How Many Hours?
04:30 - ResMed Machine Lifespan
05:24 - 3 Things To Consider
06:20 - The Good News!

[@CPAPReviews]

G'day mates try.sleephq.com/ is my online cpap support community & cpap reporting platform. Master your therapy and improve your sleep with our powerful cloud-based platform. Create a FREE account and download your detailed therapy report today! Features Include - 1. High-resolution 'breath-by-breath' analysis - View every apnea and every breath in full detail. 2. Sleep Journal - Track how changes to device settings influence your sleep & therapy results. 3. Custom PDF reports - Detailed therapy reports complete with journal entries. 4. Therapy Trends - Monitor changes to your apnea control over time. 5. Support - Access to the SleepHQ Community Forum 6. Education - From CPAP novice to therapy PRO. Master your device and settings with the SleepHQ Academy course 7. Blood Oxygen, Heart Rate & Movement Data - Connect a SleepHQ O2 Ring to your account to view additional data sources and take your therapy to the next level. 8. Access to exclusive, member-only discounts on the latest and greatest CPAP gear And much more! SleepHQ O2 Ring - www.sleephq.com/o2-ring/ SleepHQ Magic Uploader - www.sleephq.com/magic-uploader/ Join My Facebook Community - cpap.review/facebook My Monthly Newsletter - cpap.review/newsletter Thanks for all the love & support! Uncle Nicko

[@nbusiness9694]

My machine has actually stopped working within 2 weeks of the message showing up. My now not working, ResMed 10 is 3 years old.

[@wschang3172]

My S9 had been giving the "....contact service provider" message for some time before its motor finally stopped working. Whenever the power is turned on now the screen lights up displaying RESMED & then goes dark before repeating the cycle endlessly until the machine is shut off. It appears that it's trying to start up and failing. Is this what happens when the motor has expired?

[@shannon5459]

This guy is highly underrated. Good on you mate for empowering people to make informed decisions that significantly affect their lives and not be duped by companies encouraging mass consumerism. Well done!

[@AdamSandaver]

Hear hear

[@dunnkenny]

I agree with him being underrated

[@alisondblake]

LOVE THIS VIDEO... Your kids are amazing actors and made this so enjoyable and we thank you, Nicko, for your great work and helpful information. CHEERS to you and your family!

[@CPAPReviews]

Hi Alison, thanks for the lovely comment my friend. They're certainly a lot of fun and i do enjoy when they help me make content. Here's another one they feature in - kzbin.info/www/bejne/n6q2cpSbasSYors

[@toddmitchell2125]

Your videos are not only informational... But entertaining and comical! They just seem like the basic info brought to us by real people.... That's a wonderful thing! I hope to keep on watching more!

[@ironsight308]

What a scream!! Your little girl did a bang up Job!! Just adorable!!!!!! LOVED IT.

[@CPAPReviews]

Haha, thank you so much. Glad you enjoyed it. All the best. nick

[@Tirelirelou]

Keep on delivering sensible advices. We understand that those big multinationals have their own agenda and it is not always compatible us the customers. I am happy to see that you have not been scared by their threats and continue to serve and inform us, the CPAP users community.

[@charlesrary5320]

I got diagnosed with sleep apnea a few months ago, and my insurance covered an Aircurve 10. I've gotten a lot of good information watching your videos that has helped me adapt to live with a Bipap machine without a lot of the problems I hear about others having. Thanks for all the useful information you provide!

[@dalepatterson1748]

I started using my A9 in September of 2015. Here it is, September of 2021, it started showing that message about three or four months back. I didn't figure it was a big deal. I've had power outages, and wake up whenever it stops running. I'm so glad you made this video, it helps me to understand what's going on with that. As others have said, you have some beautiful children!! I can see that they're very helpful, and happy to participate!!

[@Mom23kitties]

OMG I've been getting that message for months and it did really scare me. I think its horrendous that these companies use scare tactics like this. No wonder people are becoming so untrusting (BTW I Just received the Mini today) I thought at any minute my AirSence 10 would stop and I would be in a heck of a mess since I supposedly have severe OSP, 1min58sec!! Thank God your channel popped up when I was searching info on the mini. I didn't even know how to find these settings. My AHI for 1 year is 1.6 an leaks 17..so looks pretty good since you said AHI under 4 and leaks under 24 I believe. Please correct me if I am wrong. But anyways my anxiety has subsided. Thanks so much and your kids are adorable!! 😁 Looking into a membership.

[@robertsouthall2045]

Thanks so much for the info! I sadly replaced my Resmed S9 with a Philips Dreamstation two years ago when the S9 displayed the "message of doom". Now I can unpack my old ResMed and feel much more secure using it until my new Airsense 10 clears backorder. Should have learned my lesson back in the day when the tank of my old Philips Remstar leaked all over my nightstand.

[@MediaWonders777]

Thanks for keeping us informed and entertaining us at the same time. Well done!

[@CPAPReviews]

You're welcome mate. Cheers. Nick

[@rondidden233]

Thank You for all you do for us! The children are the best. Thank You again! God Bless!

[@CPAPReviews]

You're welcome Ron. Thanks for the support. Nick

[@rainbowheart940]

Thank you! The kids were amazing, great job!

[@CPAPReviews]

Thank you very much! Just trying to keep them entertained during lockdown but yes i thought they were fantastic :-). Have a lovely day. Nick

[@jennifershadduck7914]

Thanks so much for this! I just got the message on my Airsense 10 and I was freaking out, I'm not ready to drop 650+ on a new machine! I feel better now after your video, thanks!

[@harrisjon1]

It reminds me at the end of the movie Alien when the ship says, “9 minutes until detonation….8 minutes….”..another great video! Thanks again!!

[@CPAPReviews]

Hi Harris, yep there's certainly a countdown going on! Cheers

[@pacificbob24]

Greetings from Canada. I've been using a CPAP machine for years. I think this is my 4th. I am happy with my ResMed however I'm not always sure that the local distributors are on the up and up. It seems as though new CPAP stores open every month. I just discovered your channel and have subscribed. Thanks for the useful and informative content. Your dramatic actors are very talented and professional. Talent like that must be very expensive. I hope you are paying them at the union rate.

[@sandymacdonald4810]

Lol 😂

[@relax2dream164]

What a fun way to get your message out! My CPAP has been showing that message for a year and just died today. Good to know my instincts were right on! Thank you.

[@CPAPReviews]

Hey mate, thanks for the great comment. Could you email me at [e-mail] i'd like to offer to you a free motor replacement if i could use your broken cpap in a video. Basically i'll take your device, remove the faulty motor and put in a brand new one and make it brand new. If you're interested please get in touch

[@TomPauls007]

That clip with your daughter is incredibly cute and funny! But seriously, I had NO idea the machine was ready for a “BSOD” message! I have a backup, just in case. Give your kids a hug for us watchers!!

[@CPAPReviews]

Thank you :-). Yeah she did a great job. Best wishes. Nick

[@mskpngitrealbrown9224]

Thank you fir being your brothers keeper May god continue to Bless you and your family

[@timbartolo7814]

Loved the Video! The humor was great, and then you moved on to the serious part, and back to the humor. Said it as it is. Great work!

[@evalasting50]

Thank you. you made a lot of sense. I saw the massage about my motor today -- my sson took it apart removed a bit of dust and the message didnt come up again. I have used my machine for eight to nine years. my resmed that it and bought it second hand. saved a lot of money today and anxiety. Thanks for posting. Love your daughters contribution.

[@0707111161]

Love the review! And you children are so cute. Had a smile while watching this. Thanks for keeping us informed.

[@scwps23]

I just just purchased a new Resmed Air Sense 10 Auto works good so far. Thanks for info on notice popping up on screen. Enjoyed the newest actors in the family. Looks like they could be future YTer's. Seems that talent runs in your family. Very cute and talented kids.

[@kenamaro]

Just curious..... how much did you pay for it ??

[@andrewsmith1520]

Thanks to your videos, I had the confidence to disassemble my Airsense 10 and clean it out. Seems to be working better now. Thanks!

[@gnads1]

Certainly appreciate the information I have gleaned from your channel. I am currently on my 3rd CPAP machine since diagnosis in 2011. The first 2 were Fisher & Paykel Icon fixed pressure machines. Both of these died just beyond warranty at about 4 years without any warning signs. The first electronically and the second the motor developed a squealing rattle. Talk about tailoring in the redundancy to the precise time just outside warranty. I decided it was time for a change of brand & I am currently using a Resmed Airsense 10 auto CPAP machine. So far so good. I won't be looking forward to these messages popping up just because of the doubt it will put into my mind. I'll be signing up to your sleephq page to get a more detailed download of my CPAP information. Thanks for the effort you put in here. Neil.

[@JOJOMO443]

My first machine was also a Fisher Paykel in 2005. I used it faithfully until 2017, and it was still working, I just wanted a smaller, quieter easy to travel with, and got the air sense 10. Last fall I got the error "motor life exceeded". I am less panicked now after finding this video.

[@jeffschwager3568]

Thanks for the video. Just home from hospital for emergency surgery. First night, my Airsense 10 auto gives me the motor life message. Big panic! Crossed my fingers and used it. No problems. 2nd night, no problem. Dr’s office refused to issue me a new script for a replacement machine without an appointment. First opening …..3 months out. Would not make an exception . Your video helps lower the panic level down to annoyance. Thank you! Keep up the good work.

[@CPAPReviews]

Cheers Jeff. glad i was able to ease the anxiety. Hope the surgery went well. Nicko

[@maureenfairless9106]

So glad I’d seen this clip before I saw the message pop up this week on my AirSense 10 for Her. Thank you.

[@shadow-wulf]

Absolutely brilliant! Your assistants are very very good.

[@CPAPReviews]

Thank you! Yes they certainly earned their pocked money haha. Best wishes

[@keithharrison1453]

Great video, Nick!

[@CPAPReviews]

Appreciate the support Keith. Thank you!

[@MrJoeruggiero]

I've been using my S9 Elite for 10 years now. The message popped up about 4 or 5 years ago. Knock on wood, it's still going strong. No weird noses or anything. I'll up grade soon. Thanks for the great information you provide! You're the only one I trust in the Sleep Apnea department.

[@curiouscharacter1]

Was diagnosed with OSA back in early 2007. Got a Resmed Tango which of course is no longer made. Still on the same machine so, in about 2 months I'll cross 50,000 hours. I took it in and had them check the pressure against the settings when it hit 14 yrs old and it was spot-on. Although I might have just gotten an exceptional machine (which has never told me the motor is past its useful life) or these CPAPs generally have a longer life than the manufacturer will admit.

[@rubberbiscuit99]

I just had this message pop up on my s9 a few days ago. I was alarmed because I am aware that getting a new machine is not only expensive, but also wait times are long due to covid-related shortages. Thank you for your content!

[@CPAPReviews]

You're welcome. Happy to help. Nick

[@c123bthunderpig]

Hello Nick, here I am way up in USA, and my best CPAP expert is way down under. This is interesting news on the motor life I will be on the look out. Love the kids it must be fun to work with them. I definitely appreciate your passion for the CPAP world. Stay Safe and Cheers, Bob

[@CPAPReviews]

Bobby boy! Thank you mate. You too. Nick

[@pammcardle40]

That was awesome Nick! You're kiddos are hysterical! Love the Dr. Evil refs! This was so helpful, I have a ways to go on mine, but I know I would freak out if I saw that message.. now I know I can remain calm.. and breathe on.. 😂 Thanks!! ❤

[@CPAPReviews]

Hey Pam, always lovely to receive your comments. Haha, yeah they certainly showed up their old man in this vid. Keep calm and breathe on my friend. Lots of love. Nicko

[@sharin947]

You all did a fantastic job on your short script. They don’t care about the individual. Just like pushing meds. I don’t take anything. Thank you for the heads up. At least my health plan buys me a new one every 5 years but also makes me do a sleep study. They are getting richer and richer.

[@CPAPReviews]

Hi Sharin, thanks for the kind words. Glad you enjoyed it! Yeah the whole system is designed from to keep the money flowing even once you have been diagnosed and have a machine. It's a bit of scam really. Cheers

[@dandavis4469]

Thanks a whole lot Nicko, and love your kids! Great info , as I struggle with CPAPing on my R 10. For years I couldn't handle it and would wake up and toss the mask across the room. until you told me how to access the secret coder-decoder menu and adjust my pressure. Thanks, I'm gonna join sleep hq!

[@ednaalencar6205]

You rock!!! Your videos are so awesome.

[@cherylgibbons4574]

Brilliant vid Nicko especially love the humour and fun you and your kids have together. Unfortunately a lot of businesses run this way, money, money, money, there for themselves and defo not with our interests at heart. It’s time to find our humanity because the greed is swallowing the kindness up. Thanks for you. Have a great Christmas and a very Merry NewYear. 🤗🎄🌟✨🌏

[@jimjim2822]

Great video 👍👍. My spouse was diagnosed with sleep apnea in 2013 and luckily we have an insurance plan that covered the cost of the AirSense 10 and all the attachments. She used this machine every night until August of 2021. At that time the “screen of dread” popped up so insurance bought her a newer model AirSense 10. We kept her original machine. Last month I got a referral from my doctor for the apnea diagnostic test with the resultant diagnosis of sleep apnea. So, I decided to try out her old machine. After deciphering the printout of my apnea results and after studying your tutorials I set the old machine up to suit me. The results were amazing - great sleeps… no snoring… feeling awesome in the morning… etc. when I reported this to our sleep clinic they were “not happy”. This is understandable - I was taking business away from them and, more importantly, I was venturing into unknown and possibly dangerous territory (I am not a professional sleep techie). I have a consult with them in two days at which time they will lend me a male version of the machine which I will use for three weeks after which time I can decide whether or not I want to purchase the machine (my insurance covers only the cost of the attachments and not the machine itself). I asked if it was possible to use the old machine even it was a female version. They said that they could (for a price) “change the algorithms” to make it work. Anyways… that’s my story and I’m sticking to it 😀. I have one question: if the old machine dies while I’m hooked up to it will I suffocate? Again… love the video and the kids in it👍👍👍.

[@gpilsitz1783]

I was asleep when our power went out one night and I didn't suffocate, but I did wake wondering what happened? When I seen the night light by our sink had gone out, I immediately knew what had happened.

[@billbromer]

I am back using my Resmed S9 after the Phillips recall and I was told that when I get that message it means that my machine might not be providing the correct level of therapy but when I use Oscar, the data looks good. The Resmed message works since I was tricked into getting a new Dreamstation in April 2020 when the S9 message about Motor life exceeded appeared everyday.

[@tomcorcoran6898]

Absolutely agreed with your comments.

[@CPAPReviews]

Thanks Tom, appreciate the support. Nick

[@kerryhebden7779]

this is happening to my machine right now! so glad I've seen your video... though I have already been ignoring the message. Now to find your tutorial on adjusting the pressure as I've gained weight and think it needs to go up. Thanks.

[@CPAPReviews]

Hi Kerry, here's a video you might like. Thank you - kzbin.info/www/bejne/pn2XlpqtedepmMk

[@paultotten9553]

I’ve probably been missing this message for years. I have my S9 on a shelf and don’t look at the screen. Oh well 11 years on and I’m still breathing. It must be working. Loved the video.

[@adnanmansour8757]

Thanks for a great and informative video. The kids are after your job, watch out!

[@CPAPReviews]

Haha, they're earning their pocket money! The young girl is cleaver though and instead choose royalties bahaha. Nick

[@floresfamilyfun123]

California Respiratory Therapist Here, The cost of a motor for a device is usually anywhere from 200 to about 400 depending on parts swapped out . But in most area Resmed do not have parts for S9 units anymore for repairs for the past year now probably because they were planning to come out with the S11 which is not out yet in the USA. Love the videos

[@CPAPReviews]

Thanks mate, great to hear from someone in the U.S.A. Unfortunately here in Australia we don't get those sort of prices (although apparently they're made here! haha). A new Airsense 10 retails ate $2495 here in Australia. Just another example of ResMed taking the piss! Cheers brother. Nick

[@granbyriverrun4234]

Love this! Kids were awesome!

[@CPAPReviews]

Appreciate the kind words. Thank you :-)

[@darrenerickson1288]

THANK YOU. This message just came up on my AirSense 10 after a Friday afternoon nap. I was really and seriously worried that I was going to get no sleep over the weekend and didn't want to restart the machine. (And the company I've dealt with isn't open until Monday.).

[@mmullan4025]

From Canada: I have a F&P Icon (it was the one offered to me five years ago). The device is about 5.5 years old, but still running. I do want a new machine - our insurance pays 80%, so the money isn't an issue. It's just that so few machines are available right now. Watching this video makes me less worried about it suddenly conking out. Thanks. Btw: your videos are really good - informative, yet also entertaining. I just subscribed.

[@he729gtd61]

Ideal for training the ResMed management! Great Video!!!

[@CPAPReviews]

Thanks Alex, appreciate the support. Nick

[@diegoterneus2250]

I see a great future for your kids, especially your daughter! She's a natural.

[@CPAPReviews]

Hi Diego, that's lovely of you to say. Thank you very much. Nick

[@ozzy4064]

That was really good, Lol. Thanks for all you do!

[@CPAPReviews]

Glad you enjoyed it. Thank you! Nick

[@kwhite145]

Your customer service is the greatest!

[@jat8913]

Great video! And you're right about ResMed devices lasting forever. I have a 25 year old Sullivan V that still works. I replaced it with a Airsense 10 five years ago, but I kept the V as a spare.

[@peterclancy3653]

My new air sense 10 motor has started making a noise so I went back to my S9 ( motor time is up) and am still using it. Have ordered a new airsense 10 so now I have 3 resumed machines! I have dismantled my original 10 and seen how simple it is ( thanks Nick) and I intend to dissemble the air pump and repair it!

[@grandmajane2593]

I just happened unto your site in the middle of the night. Couldn't sleep. What a coincidence! Almost the same thing happened to me. For a couple of years I ordered a replacement water tank and my request was ignored by my supplier, with no explanation. That's ok. I managed to clean it with plenty of dish liquid, baking soda and lots of shaking. Then I noticed the little plastic tube that connects my oxygen to the machine is cracked in several places. So I called them up and requested a new connector pipe. It took a while and a couple of call backs but finally the customer rep. told me they don't make the tube anymore because my machine is not made anymore. Wow, I was surprised because it is still running well. Anyway I can't have a replacement water tank or a replacement connector tube. Well, I very carefully wrapped the tube with duct tape and I think the leaks are pretty well covered. So I'm back in business! The doctor doesn't seem to be interested. He said to get me new equipment he has to do a sleep study and he wasn't able to do that right now . Did you notice, the medical profession seems to be changing somehow. You probably don't know about this because you are not in the US. Thanks for reading this. Three cheers for good old duct tape!

[@CPAPReviews]

Thanks for sharing that great insight Grandma Jane. Love your work! Nick

[@kellyanneree3252]

I have noticed a huge change!!! Medical ""tear o knee""!!! I would avoid the newer ""cloud""' devices. Don't trust all this "hook up", if you know what I mean.

[@grandmajane2593]

@@kellyanneree3252 - All the "reporting" concerns me.

[@buffuniballer]

I'm sorry to hear that. My machine was replaced a few years ago because my wife said mine was louder than hers and she couldn't sleep. I think I'd had the machine for about 7 years at the time. No new study needed, the Dr just looked at my sleep data and ordered up a new machine. Yes, I'm here in the US.

[@grandmajane2593]

@@buffuniballer - Thanks for info. Different doctors seem to do things very differently. It will just take a little perseverance on my part. But I'm ok, my old-e is still perking along.

[@joeculver7489]

Excellent post! love the truth through drama!

[@stpphone5074]

As an engineer maybe I should just design the building resmed works in to last for 5 years before it collapses

[@paulbork7647]

Thanks for a reassuring snd informative video for many.

[@CPAPReviews]

Hi Paul, thanks for your support mate. Means a lot. Nick

[@JD-hh9io]

Dude, You make realy good videos. Thanks from NY.

[@ZoranZ772]

Thanks for this information. My ResMed shows this message and I was about to switch machines, but now I'll wait and see how long it works

[@remwho9478]

Thanks again for all your great videos and i loved the kids helping you out. Now for my sad tail my beloved Fisher & Paykel icon which i have had for about 10 years motor has pretty well died. So i when went online looking for a new machine & it almost gave me a heart attack on the prices i wanted to get another Fisher & Paykel but with auto sense but at 2300.00$ thats way out of my budget. So then i look at the Resmed AirSense 10 auto sense prices wow 1400.00 to 1700.00$ this is still out of my budget. Then i look at Gumtree for a second hand machine i couldn't find a Fisher & Paykel auto sense model but i did find a Resmed AirSense 10 auto sense for 600.00$ which had only done 22 Hrs and came with a brand new heated hose & travel bag the only down side is the machine came from Singapore so the WiFi doesn't work. I have had the Resmed AirSense 10 auto sense now for 4 nights and all is good so far i really didn't want to buy a Resmed product because of their evil ways of doing business but i needed a new machine ASAP on flip side Resmed didn't get my money

[@CPAPReviews]

Hey mate, thanks for sharing your great story. Good find with the AirSense10. Well done. Nick

[@niccite]

Great Video! Love the Humor and Thank You (and the kids) for Sharing

[@CPAPReviews]

Cheers for the kind words. I'm glad you enjoyed it :)

[@kennethhendrie2091]

My machine caught fire and filled my lungs with smoke. Luckily, I woke up as far as I’m concerned this is negligence on the companies part. I presented the motor to my healthcare provider and they were surprised that I was still alive.

[@CPAPReviews]

Hey Ken, do you still have the equipment? can you email me at [e-mail] Cheers

[@seankerr849]

Thanks. Great video. Keep the great work.

[@CPAPReviews]

Thanks Sean, appreciate the support mate. Nick

[@maxwellkenny2679]

Brilliantly done, love the kids performances.

[@CPAPReviews]

Thank you kindly. Yes i thought they did a great job too and the young girl helped me with the script :-). Thanks for your support. Nick

[@ZePereira2000]

Thank you for the heads up!

[@bobpate876]

Just found your site because I was getting this message. Not sure if you are familiar with Hewlett Packard Printers but years ago when they had the LasetJet II and IIIs they actually put forth a memo of Planned Obsolescence. This memo was leaked and a series of crappy LaserJet 4's and 5's were exposed. Their timeline preference . . . . 2 years. I never believed this message and really never researched the device much until I started receiving emails prior to even searching for a new motor. I was told only my Dr would have access to my data but this is clearly not the case. Thanks for your efforts. The information you've been providing is invaluable.

[@USAMedicalSupply]

Great video Nick! Well done! Cheers. -Rich

[@CPAPReviews]

Thanks Legend. Appreciate the support! Hope you're well. Nick

[@USAMedicalSupply]

@@CPAPReviews Can you inbox me your email?

[@CPAPReviews]

@@USAMedicalSupply it’s on this page legend m.kzbin.infoabout

[@sixmilsix]

Thanks Nick, as a Dream Station owner a bit of comic relief is appreciated. Loved the dramatization, nudge nudge wink wink! A few years ago I'd have said the entire casts performances were worth of an "Academy Award" nod, but today, I wouldn't want to insult them by association with the Hollywood nuts. Well done LOL!

[@CPAPReviews]

Hi David, we all need a bit of comic relief in this day and age hey! Glad you enjoyed it :-). Best wishes for the future. Nicko

[@tonyreddy7535]

Thanks for your videos

[@CPAPReviews]

You're welcome brother

[@barbararhamey5484]

That message came up on my S9, bought a New Respironics cpap which is now recalled. Went back to my S9. Thanks so much for the video! Feel better about my decision.

[@CPAPReviews]

Hi Barbara, can i ask if you purchased your Respironics device as a result of seeing that message pop up? Kind regards Nick

[@barbararhamey5484]

Yes. As a result of seeing the message, I contacted the sleep clinic and they referred me to the medical supply company. The med supply co said it was expensive to replace the motor, they recommend a new cpap. My insurance wanted a new sleep study in order to obtain the cpap through the medical supply co. (I have used a cpap for years.) Sleep clinic recommended buying cpap out of pocket. Got a deal on-line. Then I figured out why there was such a good deal as it was recalled. Bought my new cpap in May.

[@CPAPReviews]

Oh Barb, that's such a shame! It's all a big scam. Why would you need to go back and have another sleep test? They system is completely broken and your story is a textbook example! They're all corrupt. Good luck friend. Nick

[@grahambate3384]

Gr8 video. 20 years I think it was ResMed. Can't how long I had it for. But just b4 I chucked it. It get super hot, at time I was telling my brother and he said his get hot too. So we swapped for the night. He could not believe how hot it got. Took it in and they said, can't b repaired. I ended up buying a Fisher & Paykel for $450 which was the best machine I had. Had it for many years. When people say to make sure your generator is sine wave. Listen to them. I woke up to choking on smoke. And had to spend rest camping weekend without CPAP (which I just to do anyway) that couple years ago. Prices for new was so high. I purchase secondhand ResMed 8 LIGHTWEIGHT II . has 12 volt input, which I have not use. Instill I purchase a new one, but this one been going alright, I guess one from oversea one-day and keep this one for camping

[@MrCaralho69]

Fantastic!!! Congratulations. The video was just like what Happened to me

[@CPAPReviews]

Nice one Ronaldo, i'm glad you enjoyed it. All the best. Nicko

[@MrCaralho69]

@@CPAPReviews I was about to go running buy a new one, thanks to you I ‘ll wait a vc little longer. Very good. Kids are awesome.

[@paolabulgari6298]

I followed your repair video on AirSense 10, bought a new motor from Alibaba delivered $113.00 US. Took me about an hour and its been working fine for 7 months now. I never got the message about the motor, but it started making noises, probably the motor bearing. Your help saved me a great deal of money and now I can repair it again with confidence.

[@CPAPReviews]

That's awesome to hear mate. Make sure you jump on SleepHQ.com and check out your data and compare results. Cheers

[@clydewendt6908]

Thanks for the heads up been seeing that's me message now I know my CPAP machine is fine.

[@petermann7445]

Good one, your kids are great.

[@CPAPReviews]

Thanks Peter, certainly blessed with some good actors that's for sure :)

[@geoffcartridge2079]

That is exactly my situation today getting the dreaded message. I rang Respiraco and was basically told to ignore it! I did price a Resmed autoset S10 at $1499 which I thought was fair, then watched your review of some 10 machines and sided with the F&P. But having watched this video, I am going to wait until either my S9 expires, or me. Excellent work mate!

[@1cardlady]

I recently contacted my provider about the notification that popped up on my cpap machine. Mind you I have had my machine almost 7 years. They told me the same thing you just said. Since I needed a new script to be #51 on the waitlist for a new machine, when the doctors office put me in contact with a new supplier that could offer me a new machine the next day. Perfectly happy to bring the new one home. Loved your video 😂

[@Pitollie]

Thx for this. Great info.

[@CPAPReviews]

Appreciate that Patty. Have a lovely day. Nick

[@pamcarroll5475]

thank you. I started getting the message on my Resmed s9 and panicked. I feel better after watching.

[@russellbateman3392]

I have totally lived this experience. My S8 is still running after 13 years, but several S9s have "expired", only their messages were not about motor life, but about leaks in the hose or mask (and no matter how many brand-new hoses or masks, they would not solve it). Honestly, I was hoping you'd tell of some magic combination of button pushing that would net me a few thousand more hours. I keep my S8 around because it's old reliable and I go back to it in between finding replacement machines, usually inherited from others who've moved on. And I have learned to disassemble S9s (a nightmare) and S10s (a breeze) and clean them. I have learned to repair the funny buttons on the S8 which stop making contact over time (but it's easy to fix).

[@JordanHaisley]

My S8 buttons don’t work but the auto start still does.

[@Usrvailable]

How many “run hours” are on your S8? Mine mysteriously displayed a “technical fault” at 22,000 hours and refuses to operate. Coincidence?

[@JoshHefnerX]

I'm sure there's some CYA in those messages but the bearings will have a definite lifespan on them. Additionally dust will build up in the machines and contribute to the wear on the bearings depending on your environment. The CYA factor probably makes it a bit preemptive. But yeah, I'd keep my old S9 if I could take out 3-4 screws and pop in a new motor at 8 years for 50-100$. Thanks for the good visuals on it. Always wondered what was in there.

[@ToTa-mh6re]

I own a S9 with the same message shown after using it for 7yrs, it's said costing AU $800 to repair so I let it retired and bought AirSence 10, thank to your video I now have not 1 but two CPAP's.

[@marais888]

Great humorous way to address the problem

[@CPAPReviews]

Appreciate that Steven, cheers

[@escope1959]

This is wonderful regardless if you use a cpap machine. Everyone needs to see this. So the reason I found this video is because my machine's motor is making noises so I guess I'm going to need to fork out $1000 bucks. Watching this confirms that and I just need to buy a new one. Thank you so much for this beautiful video

[@EvilZenMonkey]

My S9 Elite, which I received Sept/Oct 2010, has 32777.9 hours on it. Never received a "Service Reminder" as I turned off all the reminders about 6 years ago while playing around in the settings. Great info on the channel. Thank you!

[@CPAPReviews]

Hi Steve, that's awesome mate! Let the good times roll i say. Appreciate the kind words about the channel brother. Take care. Nicko

[@davidmenzies9270]

Late last year, I sent my airsense 10 (purchased Dec 2015) off to have the modem update to 4G, after a week Resmed just gave me a new one - that is great customer service. Oh and never had any issues with the machine.

[@kenheltzel3440]

Thanks brother! I have been on an S9 since 2013. I only noticed the message last summer. I had a new one ordered by my physician last October. I have yet to receive it as it is on backorder. Since my current machine is still working, I think that I will continue to use my current machine until it actually stops working. Only then will I switch to the new machine (if I ever receive it). Great video...thanks again!

[@SteeleFarm]

Excellent video! Very helpful and informative. The outtakes at the end were priceless🤣

[@trenaphillips1973]

Hey there. I'm here in 2024. I just got this msg on my S10. I have been ignoring it as there's no change in the operation of the unit. Resmed machines are very good. But this practice on their part is total bull crap. Thanks for putting my mind at ease.

[@CPAPReviews]

Welcome

[@invasiveartist]

Thank you my friend!!

[@CPAPReviews]

Thanks Shea, You're welcome :-)

[@keithwhitney7491]

Fun stuff. I taught business ethics and law for years, but I also taught financial management (with its goal of shareholder wealth maximization, which is a great goal, with its greatest offender being executive salaries and perks). Nevertheless, the pressure on these overpaid and overly “bonus” compensated is immense. Then companies end up wondering why their executives have engaged in embarrassing, brand-damaging unethical practices. For example, just this one exposure has etched in my brain: NO RESMED! :)

[@elie1868]

thanks for the help.

[@carolcarol3938]

Thanks for making things transparent for those who are reliant on these machines and trust that their being told the truth🙂

[@CPAPReviews]

You're welcome Carol. Thanks for the support. Nick

[@IHeartQuilting2]

Your kids are great!!! Thanks for the tip on time when this message comes up. I think having it come up every 1000 hours after it reaches the 22,000 hours is fine, but more than that would be annoying and unnecessary.

[@CPAPReviews]

Hi Steph, thanks for the kind words. Or perhaps you have the option to dismiss it altogether if you like? Give people to power to choose as it's their machine after all. Best wishes. Nick

[@timo4698]

Well done to the kiddos . Gives me the feels . Well done . In regards to the machine stuff , health makes money . I hate these stories but they are true. Vulnerable people being taken advantage due to fear . Sucks

[@stephencarruthers4003]

Just had this message come up today and I need my CPAP to sleep at night and it’s got me terrified. Rang my hospital and left a message to be called in the morning

[@CPAPReviews]

You don't need a call back mate, just ignore the message like i said. Cheers

[@normlightbound1882]

I just got the message so of course looked on you tube and first found how to change motor then this very helpful message, think I will carry on using especially since I use so clean 2 it should be sterilizing my air sense 10

[@drgerm]

My S9 started displaying that message exactly 5 years after I began using it. I now have well over 27000 hours and it is still working well. My plan is to keep using it until it dies.

[@CPAPReviews]

Hi David, great to hear it mate. Can you do me a favour and when it does 'die' see if you can access the clinical settings and see what the motor life hours is at. Cheers mate. Nick

[@huntsbychainsaw5986]

Honestly I've only been using Cpap therapy for a little over 6 months and after a couple of pre-cpap health scares I'm just too afraid to be without a fully functional machine for more than a day or two. Maybe once I become accustomed to the therapy and sleep apnea I'll be more comfortable with the idea of having an older machine but at this point I'll definitely be getting a new machine once the 5 years are up.

[@BK-ym2nj]

@@huntsbychainsaw5986 buy a backup machine just in case yours completely fails...

[@mcyrus8]

The recall was due to the foam cushion around the motor degrading over time and coming apart inside the machines. They use the foam inside to make it quieter. People have had respiratory issues here in the US thats why there is a class action lawsuit against phillips respironics. Doctors recommend putting a inline filter on the hose before your mask connection.

[@drywallrocker]

mine is over 27000 hours with message still working with a bit of noise.

[@paulchapman7394]

I clicked on this thinking I would get a practical explanation on this error, which I got. What I did not expect was to laugh my butt off and be so entertained while getting practical advise! I hope you offer tax advise because I’m usually borde and frustrated doing those!

[@CPAPReviews]

Glad you enjoyed it mate. My tax advise is this..... Don't pay it

[@christopherleubner6633]

When the motor goes it generally gives some warning. My wife's CPAP literally sounded like a jet engine failing. 😳 her motor took literally 9 years to actually die. The motors in these are basically hard drive motors with fans attached, you could expect about 120,000 hours mtbf out of them. ❤