What to do when a car dealer WON'T negotiate with you (from a former car dealer)

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CarEdge

CarEdge

Күн бұрын

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Ray: / rasisjaz
Zach: / shefska
Today Ray and Zach review Jose's car deal for a new Subaru Forester. Ray explains what tactics you can use when a car dealer will not negotiate with you. Zach shares the Market Price Report and goes in depth on how you can gain leverage in negotiations with the dealer.
0:00 Introduction
1:20 Deal Analysis
6:06 Market Price Report
7:47 How to get leverage

Пікірлер: 735
@linda122000
@linda122000 3 жыл бұрын
I went to a dealer a couple days ago without calling first for the OTD price, the guy sat me down to go over numbers and tacked on a $2k "vehicle reconditioning fee". I politely asked for that fee to be removed, he refused. So I said thank you for your time. He replied, "do you really want to leave here without a car after spending 2 hours with me?" I said, yes, and walked out. Called around for OTD prices and details of taxes and fees, spoke with the sales manager at a dealer who didn't try to convince me to come in for the price. They took $1000 off of the sales price, and only charged doc, T&L, and tax. I saved $3000 on that deal for an even better car, got exactly what I wanted.
@CarEdge
@CarEdge 3 жыл бұрын
Congratulations L M! You did great by walking out of the first dealership and then finding a dealership that was willing to work with you on your terms. Good job, you! Stay safe, Ray
@linda122000
@linda122000 3 жыл бұрын
@@CarEdge thank you!
@Lightwaverable
@Lightwaverable 4 ай бұрын
LOL, did he give you these eyes as he said that 🥺?
@linda122000
@linda122000 4 ай бұрын
@@Lightwaverable yes lol
@oldschoolfunkster1
@oldschoolfunkster1 3 жыл бұрын
I had the second in command pushing his numbers to try to sell me a car. Told me he was selling it at invoice price (which is what I wanted). I requested to see the invoice statement. He said "We don't do that. Told him "Then how do I know what you're telling me IS the invoice price" (I already knew invoice beforehand). "You just have to take my word for it". I replied "Well, I don't know you well enough to take your word for it". He responded "Then we shouldn't be doing business". I looked at him and said "Exactly". Then proceeded to walk away. Not a good way to start customer satisfaction.
@vanguardvaluist2614
@vanguardvaluist2614 3 жыл бұрын
Last car purchase I had a price $1500 less (exact same car) from a dealer that was one hour further of a drive from my house. I went to the closest dealership and upfront told them the price I needed and how I got that number. I also told them if that wouldn't work that I understood and I would just leave. Didn't want to waste everyone's time. Over an hour later of playing the game I simply walked out and drove to the other dealership and bought the car. 2 extra hours of drive time was worth $1,500 to me. Frustrating that even if you are completely up front they still insist on wasting everyone's time with the game. The dealer I bought the car off of actually drove it to my house for free by the way and met me at the registry (bought in different state from where I live) which was 90 minutes away!!!
@PsychoHF
@PsychoHF 3 жыл бұрын
I just realized the intro is inspired by Scotty lol
@markh.6687
@markh.6687 3 жыл бұрын
Rev up your references!
@hijadelreydreyes8188
@hijadelreydreyes8188 3 жыл бұрын
Me too 😅
@dancindavey1515
@dancindavey1515 3 жыл бұрын
Wonder if they’re gonna ring a bell at the end.
@justicegusting2476
@justicegusting2476 3 жыл бұрын
An “emulation”, yes. LOL
@trippplefive
@trippplefive 3 жыл бұрын
@@justicegusting2476it's not imitation. it's emulation... there's a difference. check with your lawyer.
@michaeld2662
@michaeld2662 3 жыл бұрын
First rule: Don't fall in love with the shiny object. It's CAR and there are many like it. If you don't buy at one dealership, go to another. You will find a dealer who will work with you and you can make a deal. It has to be a good deal for both. You don't want to get ripped off and the salesman is entitled to make a living. There is a compromise possible. Have realistic expectations when you begin shopping. Great vids and very informative.
@M340mike
@M340mike 3 жыл бұрын
As a salesman I can respect this.
@dmzhockey94
@dmzhockey94 2 жыл бұрын
@@M340mike as a buyer I can respect this
@chuckinhouston9952
@chuckinhouston9952 2 жыл бұрын
Very well stated. Don’t fall in love with anything that can’t love you back.
@slavicvolk
@slavicvolk Жыл бұрын
Yep and leave your wife and kids at home
@lucymiller6616
@lucymiller6616 Жыл бұрын
Either way leave a review. If they won't negotiate put it in the review. Others will read it. Maybe it'll cost them in the long run.
@NoName-ov8qi
@NoName-ov8qi 3 жыл бұрын
"I really want this car" is the death of getting a great deal.
@AllAboutPurple
@AllAboutPurple 3 жыл бұрын
Good point....
@justinmccabe19
@justinmccabe19 3 жыл бұрын
When a dealer wont negotiate with you the answer is pretty simple. Go somewhere else.
@bamahama707
@bamahama707 3 жыл бұрын
And quickly.
@gmariogrand
@gmariogrand 3 жыл бұрын
it's a Subaru dealership, they aren't abundant like a Nissan or toyota or ford
@gugy68
@gugy68 3 жыл бұрын
Lol, do we need a 14m video for that?
@gmariogrand
@gmariogrand 3 жыл бұрын
HomesliceDrummer was just saying since there aren’t many Subaru dealers, they have no obligation to discount their vehicles.
@justinmccabe19
@justinmccabe19 3 жыл бұрын
@@gmariogrand it's super easy to buy something in another state as well. Having less dealers doesn't make Subaru's more valuable.
@Rzagski
@Rzagski 3 жыл бұрын
Thanks for your videos. I bought a car yesterday. Found a vehicle sitting on a lot for 109 days and saw it was reduced in price several times during the last two months that I’ve been looking. I got a value significantly higher for my trade higher than several other local dealers offered. The vehicle was at a rural location and didn’t fit in the market it was in. After talking to the Sales rep he said some times they sit and sometimes they sell. I basically asked what my trade was worth and what his best price was. The vehicle was 6 hr from where I live and we met half way to do paper work. Based on the local market I got 1500 more for my trade and the vehicle was $2000-4000 lower than in local market .
@omeletpants
@omeletpants 3 жыл бұрын
I used to teach salespeople that you never know when the customer stops negotiating
@steve2359g
@steve2359g 2 жыл бұрын
Hey guys, my dad was in the car business (Hudson Valley, New York) for years and he and I used to have very similar talks/education sessions just like you two, all the time. You guys really remind me of that. Great service you are providing. I used to take what my dad taught me and help sailors buy cars (I was career Navy).
@oldtanker4860
@oldtanker4860 3 жыл бұрын
I have walked out of a dealer after letting them know I had another truck at a competitor that would work out fine for me. They wanted me to pay asking price, PLUS the installed high dollar security system they put in that was NOT in the ad they put out. I said no twice. The second no was as I was leaving. The sales manager called me 48 hours later and asked if I was interested in the truck. The answer was nope as I purchased a truck the same day, 2 hours after I left their dealership.
@RyokiF
@RyokiF 3 жыл бұрын
The Scotty reference cracked me up. I can tell Ray thought it was pretty funny too. Thanks for more great info, guys. It was surreal hearing about someone that is in the market for the same car I am right now.
@peterk2343
@peterk2343 3 жыл бұрын
If they won't give you the out the door price, them YOU go out the door
@Jozabad
@Jozabad 3 жыл бұрын
I prefer this type of intro over the "this is a clip that you're going to see and hear again in a minute" style.
@alankjkj1
@alankjkj1 3 жыл бұрын
Once again you two have taught me something. With your help, I am putting together a strategy on how I am going to negotiate with a luxury auto dealership. The advice on how to deal with push back about giving up the OTDP when asked is very helpful. Ray talked about ball caps to go along with the other swag. I think it's a great idea especially if they are embroidered. A tee-shirt I might wear once every 10-14 days a hat I might wear for a week or more.
@bagoglass1
@bagoglass1 3 жыл бұрын
I wasn't able to follow through visiting the dealership thanks to having to fix a problem with the cell phone - a stroke of good fortune, since I then had the opportunity to actually make use of the FREE Market Price Report. It amazed me! Talk about providing confidence. Moreover, it actually showed me the same model vehicle for a much lower price at a dealer much closer to home. I'm starting to feel more like a badass than a laydown. Will find out next week. What a difference a day makes, because now I'm looking forward to negotiating! (er . . . almost.)
@CocoKmimi
@CocoKmimi 2 жыл бұрын
I can’t stop watching these videos. It is the father - son interaction that hooked me
@rapscallion3506
@rapscallion3506 3 жыл бұрын
This should have been a short answer: “Walk Out.”
@tyroneshoelaces9742
@tyroneshoelaces9742 3 жыл бұрын
That's what I did.
@johnnystall9683
@johnnystall9683 3 жыл бұрын
Even better, do not walk in......
@costakaskavaltzis1854
@costakaskavaltzis1854 3 жыл бұрын
"I spit at your moth-eaten flying carpet!" 😄
@ANNA.WOLFY12345
@ANNA.WOLFY12345 3 жыл бұрын
Yeah I completely feel the same way.
@markh.6687
@markh.6687 3 жыл бұрын
@@costakaskavaltzis1854 "Now go away or I shall taunt you a second time!"
@kbarylski3775
@kbarylski3775 3 жыл бұрын
Very much enjoying you videos - friendly, engaging, humorous, and highly informative. Thanks!
@althatcher5683
@althatcher5683 3 жыл бұрын
Thanks for all the great info. We purchased a new car this year and used your advice to negotiate it. All went well. However, I really could use a shirt!!
@anthonyunderwood684
@anthonyunderwood684 3 жыл бұрын
Thanks for all the help you give everyone!!
@nanushinthetube7065
@nanushinthetube7065 3 жыл бұрын
Great advise for purchasing a new car as well. And a pleasure to watch these fellas.
@earlpainter2143
@earlpainter2143 3 жыл бұрын
Very helpful -thanks! I like how you keep adding to the info avail on your site.
@LeifHall
@LeifHall 3 жыл бұрын
Excellent information! Control and leverage... so important. Thank you!
@zoilafernandez2735
@zoilafernandez2735 2 жыл бұрын
Hi, you are providing a wonderful job to help people to make the best decision before they get to the dealership to purchase a new or use car .I need a car but I decided to wait until the market gets back to normal prices. Thank
@elisamiafazio
@elisamiafazio 3 жыл бұрын
Thanks you guys. First time buying a new car since the 90's and that was a Saturn. No haggle
@bobberndt9744
@bobberndt9744 3 жыл бұрын
The two of you make it much easier to walk away from an unsatisfactory deal without subconsciously feeling guilty. Thank you.
@shanetaylor3990
@shanetaylor3990 3 жыл бұрын
Right! I just agreed to a good deal on a Nissan truck but the finance manager refused to send me the documentation for the deal before delivery, so I am moving on. Feel somewhat bad for the salesperson as he was transparent about everything.
@johnnystall9683
@johnnystall9683 3 жыл бұрын
This is exactly why dealerships are a dead business model. Zach and his dad are fun, however.
@drink15
@drink15 3 жыл бұрын
They are far from dead. Keep in mind they are the only place to buy a brand new car.
@gmariogrand
@gmariogrand 3 жыл бұрын
extremely far from dead, and it's been record sales month to month this entire year.
@johnnystall9683
@johnnystall9683 3 жыл бұрын
@@drink15 Exactly! Why would anyone want to buy a new car? Businesses are different, depreciation is a business expense. However, the "new car dealer" selling only to other business customers is a broken business model.
@LL120
@LL120 3 жыл бұрын
Broken business model??!!! Hahaha after all the records are broken during the "pandemic" for units and gross keeping the economy going... yeah broken business model... 🤔
@johnnystall9683
@johnnystall9683 3 жыл бұрын
@@LL120 dead, just like XOM
@marktuyet
@marktuyet 3 жыл бұрын
Don't buy a Subaru . We have had nothing but major problems with ours including 2 engine rebuilds by the dealership , transmission problems and now AC condenser needs replacing at 90,000 miles . Go find another car . The Subaru dealer is doing you a favor ☺️
@dakotahmorgan6776
@dakotahmorgan6776 3 жыл бұрын
Omg- me too. Never again.
@lisaunderwood6777
@lisaunderwood6777 3 жыл бұрын
Can't wait to try out the auto advocate guide, a great confidence builder. Thanks
@mixmstr32
@mixmstr32 3 жыл бұрын
Love the nod to Scott Kilmer opener...
@rovicarl7194
@rovicarl7194 3 жыл бұрын
I wish you could buy a car without all the hassle and BS
@freddy4130
@freddy4130 3 жыл бұрын
You can. You choose to hassle and BS. Pay the asking price. Trust me. They don’t choose to hassle and BS. You do.
@billphister
@billphister 3 жыл бұрын
@@freddy4130 I choose not to get taken. If they would offer a fair price to begin with, all would be good. I also choose not to buy their waste-of-money extended warranty, rust proofing, etc. I don't ask them to try to sell me these things. They do.
@freddy4130
@freddy4130 3 жыл бұрын
@@billphister so just buy used cars from people on craigs list. Super easy.
@tylerfj24
@tylerfj24 3 жыл бұрын
you can its called Car Max
@freddy4130
@freddy4130 3 жыл бұрын
@@billphister also, the car is a fair price. You just think you’re entitled to a better price. If you don’t want the products they try to sell you in finance, just politely decline them. Hundreds of thousands of people do it every day without being bitter and melting down. You come into my place and point at a car, say, “I’ll take that one but please, I don’t want a warranty and I’ll pay for my service as I go....” Guess what happens next? You’re signing paperwork within 15 minutes and you’re out the door within an hour after I teach you how to use the car. Super easy to buy a car, bud. How long it takes is entirely up to you. Come in spitting lies and being difficult and it’s gonna be a hassle. That’s literally all on you.
@douglasweisman8147
@douglasweisman8147 3 жыл бұрын
I love how your guys interact!
@Livinglikejulie
@Livinglikejulie 3 жыл бұрын
This was excellent, please continue down this path.
@robertjohnson4401
@robertjohnson4401 3 жыл бұрын
When the dealer will not negotiate, walk out the showroom door. The dealer needs you more than you need him.
@whiskers78753
@whiskers78753 3 жыл бұрын
@Steven GENNERO Bootz I would never leave a deposit because that would give the dealer leverage; I would only show up to make the deal and do all the negotiating before I ever show up (new cars only). Also, $75 per month is a large sum of money; I would have walked out too.
@MisterMikeTexas
@MisterMikeTexas 3 жыл бұрын
Some North Texas dealers will let you walk. More people than you think go for the low hanging fruit. They're not willing to climb the tree.
@freddy4130
@freddy4130 2 жыл бұрын
That didn’t age well. Lol.
@AmmaLove24
@AmmaLove24 2 жыл бұрын
Except for 2021...the dealer does not need us that much anymore. They are making bank.
@freddy4130
@freddy4130 2 жыл бұрын
@@AmmaLove24 it isn’t that we don’t need you. It’s just that we can’t stay in business selling the few cars we have at the same discounts we’d usually sell them for. There are more buyers than there are cars right now.
@kennethwalton5582
@kennethwalton5582 2 жыл бұрын
The customer ALWAYS has the leverage when you don’t need a vehicle but rather want a new vehicle. I’ve stated that fact and I’ve also walked out and ultimately got a callback the next day or was offered a deal that I was willing to accept. Just be reasonable and hold your ground. Even ask for more but be willing to support it with some actual information and be willing to give a little as they counter. It works all of the time.
@bulbaur59
@bulbaur59 3 жыл бұрын
Thanks guys for fantastic advice really appreciate it 👍
@JoRo417
@JoRo417 3 жыл бұрын
Can’t wait for the app Ray! Spot on!
@pamelahagen4697
@pamelahagen4697 3 жыл бұрын
I love the idea of having the dealer pull up that information on their computer.
@ltam808
@ltam808 3 жыл бұрын
Nice work walking thru this real story and how your app can help. 👍
@tammyeames9306
@tammyeames9306 3 жыл бұрын
love the content. shared with friends that were looking for a new vehicle and hate doing hoping this will help them.
@charlesbentley2142
@charlesbentley2142 3 жыл бұрын
Thanks for the interesting videos and the advice they contain. The unique nature of 2020 seems to defy some of your suggestions. My wife and I were seriously car shopping over the last week after spending a long time doing research. Limited supply and apparently high demand yielded a result I didn't expect. It didn't help that were looking at 3-row SUVs. The dealerships, particularly the sales managers, didn't seem to be interested in selling me a car at all. I'll put your advice to good use when the market in my area changes. Keep the videos coming!
@xSkysplitter777
@xSkysplitter777 2 жыл бұрын
I did this, thank you! I called the 5 hyundai dealers nearest to me to see who had the best price(I was looking to pay msrp or less not a cent more). I found one that was 2000 over due to dealer add ons(that I didn't care one bit for), I told them to remove the add ons because I didn't want to pay for them and they said they couldn't remove it but, the could lower the price by 500 so I told them I would keep looking. Then, I found another that was like 4000 over and didn't want to work with me so I told them thank you and have a great day. I called the 3rd dealer that finally offered me a few dollars below msrp(obviously I went with this one). With the taxes and all the fees it came to 40k and some(can't remember the exact amount). While in the process the dealer that didn't want to work with me called me and told me they would match the price but, without taxes and fees so I told them I already had a better price from the dealer right down the road from them. Long story short, do research and use it as leverage!
@kmdskins
@kmdskins 3 жыл бұрын
I’ve been a buyer many times. I’ve been in sales for 40 years. There’s one thing you need to remember. Never in human history has there ever been a voluntary transaction where both parties didn’t feel they were benefiting. Not once. Neither the buyer nor the seller holds all the cards. If you’re the buyer and you want to buy something, don’t think for a moment that you have all the power. You don’t. The seller already knows that they don’t have all the power either. There’s no more shame in a dealer trying to sell a car for as much as they can, than there is in you trying to buy it for as little as you can. The seller is not your enemy. You as the buyer are not their enemy. Treat each other with respect, and you’ll both have a better outcome and a much more comfortable interaction.
@scottr2706
@scottr2706 3 жыл бұрын
Control should be the Prime Directive for anyone buying or leasing a vehicle. The simple reality is every car buyer actually has control. The only way the sales staff can assume control is if the buyer relinguishes that control to the dealer. A new car is a commodity, available at many places. On the flip side the dealer does not know when another buyer will appear to buy the particular vehicle the buyer wants to buy. That gives control to the buyer. The buyer who loses control loses. And the buyer must always recognize those dealer fees are FAKE, period.
@namret12
@namret12 3 жыл бұрын
Good video! Thanks for your time!
@lloydalmeida7699
@lloydalmeida7699 3 жыл бұрын
Great stuff guy’s keep up the great video S
@fluck3164
@fluck3164 3 жыл бұрын
😂 The start was so awesome 😂
@missakt7489
@missakt7489 3 жыл бұрын
Love the insight...take control! Im going use this mind set next time I buy!
@LL120
@LL120 3 жыл бұрын
Just keep in mind there is such thing as being too aggressive. If you come out right away and sound too demanding or rude then they'll likely not care to help you buy a car but help you out the door. You can be "in control" while still being reasonable and polite. Its not personal, they can do the deal or they can't. The real truth is that you never know if you got "the best deal" unless you are the manager and you sold yourself the car. Even the salesman doesn't know what "the best deal" would've been. They just know how much the deal made or lost once you drive the car off the lot. You know your budget so shop within that budget and find what works best for you. Good luck on your next purchase
@maxherron1376
@maxherron1376 3 жыл бұрын
Always good information.
@ericthom726
@ericthom726 2 жыл бұрын
I’m very new to the channel and an even newer member to the site. I’m not sure if you were around in 2017 but I wish I knew then what I know now when I bought my 2017 Ford Escape. My father had taught me some stuff but nothing like what I’ve learned since finding the channel. I definitely could have saved my self more money especially since it was a cash deal
@greivousfifa7964
@greivousfifa7964 3 жыл бұрын
Hey , you guys are great! Ive been watching your videos for a long time now. You guys are so helpful. I’ve got a different situation, what if I ordered the car just like I want it and it’s got a price based on “ how I want the car”?? For example if I ordered it to my specs and it amounts to $40k, will I have any room to negotiate or that’s what I gotta work with?
@robertmyers4264
@robertmyers4264 3 жыл бұрын
Been watching several of your videos. Thanks very informative. Trying to use your information for a Ram 1500. Not making much headway just yet but they are still communicating with me.
@thejessejamesofcars6965
@thejessejamesofcars6965 3 жыл бұрын
Because this information has you believing in unicorn deals.
@vdns76b
@vdns76b 3 жыл бұрын
Great channel. Thanksgiving livestream would be great. Especially in the Detroit area where the other option is the Lions game.
@coozbee
@coozbee 2 жыл бұрын
The whole process is to " Wear you down" once people realize this, it's easy. The minute you feel like you're getting jerked around and intentionally "wasting your time" it's better to just walk. Many people are naive, and follow the path, that has been created for them to walk the trail. The first thing that people want to do is trust the sale rep for being honest and sincere. You have to remember, the sales rep makes a commission, it's the sales manager who gives the sales rep the nod to let it go at a certain price. The sales rep is surmising you, and the sales manager is working the puppet strings. He is having the sales rep do, what he does. The "out the door" price is the absolute only way to make a purchase.
@98ws6m6cvert
@98ws6m6cvert 2 жыл бұрын
Using this channels tactics is a sure fire way to speed up the deal. In my case they started moving very quickly. The more I scrutinized and pointed out errors. They quickly fixed it and we finally agreed on the deal after back and forth. But using these guys tactics is a sure fire way to get in and out. I didn’t spend all day in the dealer surprisingly lol. Was done and signed in less than 4hrs
@stendecstretcher4983
@stendecstretcher4983 3 жыл бұрын
Loving the intro.
@jcg702
@jcg702 3 жыл бұрын
Worked for 3 dealers, accurate information and yes this guy's prices are highly inflated.
@daveknott4563
@daveknott4563 3 жыл бұрын
You just hit the nail on the head with this video. Newer to your channel and love your efforts. I sent this to Kevin Hunter and also another fav guy Mike the Chevy Dude. Here is my question for you: Hitting the "road" and calling to make deals, in todays climate I need to know if they are willing to deal BEFORE even getting there. Previously I'd go in person but in this case I wont commit to the drive if they after 20 minutes of answering questions about the car wont come even close in the pricing you outlined with KBB calculations etc. I've gotten the "right now with the internet I put the best price out bc it would be easy to tell if they are inflated" response. They offered $100 off on a $39k new car....what a joke. Im in Madison Wisconsin here "metropolitan", and rural Wisconsin Dealer is the dealer. I mentioned Cox Automotive and Manheim auctions, being aware of dealer commission and PAC, and considering an offer that would still make them profit plus finance with them. Offered $33k and even coming up to $34 max and kept getting the run around about they dont make that much money on a car bla bla bla. Low trade (excellent condition) was $30,500, likely purchase was $30-30,600. I'm about ready to walk in an make a deal at CarMax since I've known exact spec I want for over a year now. Whats your take on the "traditional dealers" and not wanting to budge. I dont have time to mess around and wait until end of month etc. For that reason I may end up with the straight shooting Carmax to just get a deal done numbers out the door reasonably.
@j.frankparnell3087
@j.frankparnell3087 2 жыл бұрын
"For that reason I may end up with the straight shooting Carmax to just get a deal done numbers out the door reasonably." (I know this comment was a year ago but for anyone else thinking the same way...). So what are you waiting for? You have your great deal all set up with Carmax but you want to continue to dick around with trying to force other dealers to negotiate with you? Then complain you don't have time? Makes no sense. They don't want your business! Move on.
@daveknott4563
@daveknott4563 2 жыл бұрын
@@j.frankparnell3087 I agree with what you mentioned and putting it out there for someone who may relate and find value. At the end of the day I learned a lot over time with their and others videos. No complaints here either, just giving feedback from the real world so others can see the signs as they are looking around and hone in their options. Then to recognize what would be a good "buy it now" scenario, and act with confidence. Nothing about no time was mentioned. Simple qualifying phone calls can be short and professional. Though no need to drive 2 hours, when a simple phone call was sufficient. Just like the phone call and car we bought 1 hour away, ready to sign upon looking it over. We got exactly all the specs we were looking for at reasonable price, and we love it. Why was I considering that other rural option? The short answer to why I would have my mind set on anther car: it was a newer lower mileage vehicle that would have made sense for the extra money spent. Also because cars with certain options are quick selling. BTW I patiently looked around for about 1-2 years, we didn't "need" a new car, so having patience to get exactly what we were looking for was important for the long haul. Had a few on the radar but slipped away and that was fine. It's a very specific model and then the extra options that we figured to buy up now, as we'll have it for 10+ years. My advice if your not in a hurry to buy something, consider how often the desired vehicle with specs is on the market, and make decision based on that, paying a little extra if needed to get what you really enjoy. Cars are just an item to be sold, to someone wanting to buy it at that moment. It doesn't matter that it would be the right fit for your family, its just a product and will be sold as fast as desired.
@janicemadrecki7144
@janicemadrecki7144 3 жыл бұрын
I’m in the market for a brand new car and so want to wear a shirt from you guys when I purchase one! Come on Zach!
@jocelynyuw937
@jocelynyuw937 3 жыл бұрын
Very nice intro, love love the smile. No skip ads. Here taking a chance to win.
@TheVinnythestick
@TheVinnythestick 3 жыл бұрын
Love the Scotty kilmer reference!
@chrisdurkee9164
@chrisdurkee9164 3 жыл бұрын
Thanks for the advice! I'm currently looking for a used car but work long hours and am trying to get as much information as I can remotely, which seems very difficult.
@bpike8793
@bpike8793 3 жыл бұрын
Sometimes it takes you guys a bit to get to the point.......but I have to say I like the way present yourselves. Good job.
@efavuzza73
@efavuzza73 3 жыл бұрын
Great video like always
@ritamaldonado2332
@ritamaldonado2332 3 жыл бұрын
You guys are 👏🏼 awesome.
@btan4209
@btan4209 3 жыл бұрын
Excellent content. App is a real help. Idea for future app expansion . Use vin number to generate what equipment is actually on a auto. Some times a salesmen’s knowledge is way different than reality.
@rds151
@rds151 3 жыл бұрын
Love the new opening with the car
@markh.6687
@markh.6687 3 жыл бұрын
He's channeling his inner Scotty Kilmer! :) Shhhh! Don't tell anyone!
@tonymontana3742
@tonymontana3742 3 жыл бұрын
"We don't do that" are words from a business that wants the customer to work around their wants and needs. Feel free to tell the sales person, I've been here 2 minutes and already it's miserable.
@ptsmith4660
@ptsmith4660 3 жыл бұрын
I once drove on a lot, a sales guy approached smoking a cigarette and he had a gold chain around his neck .. I looked at him and started screaming "get the fuck away from me your fucking loser" .. and left
@judee00
@judee00 3 жыл бұрын
In the State of NH doc fees are capped at 27 dollars BUT the dealer can charge whatever they want for "administrative fees" which can be anywhere from 175 to 500 dollars.
@susanberginz992
@susanberginz992 3 жыл бұрын
Thanks guys for another informative session. Would love the Thanksgiving chat!
@DavidBrowningBYD
@DavidBrowningBYD 3 жыл бұрын
"Tell me, Mr. Salesman, what I as the customer gain by not having the information I have requested."
@zamoramatgmail
@zamoramatgmail 3 жыл бұрын
Zach I smell a new feature for the app “crowd sourced metric of how likely a particular vendor will negotiate pleasantly “
@jonsisk8085
@jonsisk8085 3 жыл бұрын
Enjoyed the last livestream.
@zzzzzsleeping
@zzzzzsleeping 2 жыл бұрын
I think the most important is to know the invoice price so you have a basis to walk out
@John336NLT
@John336NLT 2 жыл бұрын
I have been watching you two, thank you for the infomation. I am looking to buy a truck, I am learning a lot. I am taking my time with a dealer, got to get more info; before I make a deal.
@ElijahsAba
@ElijahsAba 3 жыл бұрын
Love their love.
@byronunitedchurchlondonont3994
@byronunitedchurchlondonont3994 3 жыл бұрын
Lovin' you guys from London, Ontario, Canada!
@scotmachos4400
@scotmachos4400 3 жыл бұрын
This is genius!! Thanks so much!
@tostoday
@tostoday 3 жыл бұрын
This actually happened to me this summer. They made an offer with my trade in, I counter offered as usual. What was surprising was not closing the deal but they were not interested in negotiating. In all my years of buying this has never happened to me. I walked thinking they will call or text me with a followup. None. The funny part is the car I was looking at is still at the lot 4 months later!
@estebancamachomartinez724
@estebancamachomartinez724 3 жыл бұрын
Thats because demand has barely changed meanwhile offer almost went 0 because of covid, plants shut down so there were 0 cars beign produced. Dealees are taking advantage of this and not negotiating.
@rd5116
@rd5116 3 жыл бұрын
Great advice. Keep it up
@joeychitwood6004
@joeychitwood6004 3 жыл бұрын
Yes! - on the live stream (even if I am working and can't watch) Also, with the amount of time it takes to complete a vehicle sale; how many sales per day is it really possible to complete?
@boatlover1875
@boatlover1875 3 жыл бұрын
When I lived in MD, the deal was often, they would give you a low discount on the car and good deal on the trade as you paid sales tax on the sale price. I live in SC now. They charge you property tax which really doesn't have anything to do with what you paid so better to get a better price on the car.
@lilymcnabb6621
@lilymcnabb6621 3 жыл бұрын
Anything taxed is negotiable but a T-day livestream is a must see. Large T
@bray56mj
@bray56mj 3 жыл бұрын
If going to start purchasing a pre-owned car, I'll start by going to my insurance company first and find out what they would give as a payout for a car with the mileage I'm looking for and condition, if that vehicle was totaled. This is just my guess, I believe what the insurance company would give me for that vehicle is the true value of that vehicle.
@jt2quick
@jt2quick 3 жыл бұрын
Hello Thank you for the informative video. Not sure if you can answer this, but here goes. Wanting to purchase a 2021 Toyota Rav4 Prime SE. I'm in OK so naturally there isn't any here, have to deal with dealerships outside my state. I'm checked and due to supply and demand, these Rav4 Primes sell quick. Some dealers in Co even telling me $10000 added onto the MSRP...now that is just crazy. I found one in NY, put a down payment on it. Then a day later, calls me back saying, because it is a Model 4544C and not a model 4544A there is a $600 difference and so instead of OTD price of $41773 it is now $42373. He asked if I wanted to cancel and get my refund back or continue with it knowing it is $42373 OTD....sounded fair enough to me, so I agreed. I know that it is on the way from Japan due to the demand and will be here around Mid June. That was a week ago and no other changes, only that he emailed me telling me it will be here Mid June. My question is, if by some chance the salesman or dealership comes back saying "Ooh..due to high demand there's an additional $500 or $1000, etc that needs to be added on." If I disagree and don't want to continue, can I get my deposit back? If they try to go around and beat the bush about the refund, any recommendations from you guys? I did put the reserve on my card, can I do something on that end? I don't know the legal aspects of it since I'm purchasing out of state and maybe you guys can send some light on it? I just want to plan ahead for any possible scenarios. I would appreciate any feedback. Thank you and stay safe. JT
@robertcarly9183
@robertcarly9183 3 жыл бұрын
There is a NO DOC FEE dealership in Waterville Maine and you can get a good deal there.
@isaaccrews8930
@isaaccrews8930 3 жыл бұрын
Great advice!
@es9947
@es9947 3 жыл бұрын
I love your videos. If a salesperson doesn't negotiate, I would go elsewhere.
@jimlimberakis8115
@jimlimberakis8115 3 жыл бұрын
I just found you on youtube and am in the process of buying a car. I have found the car I want and believe the price is fair, but could be a bit lower. I have looked at various car sites and they say it's a good deal.
@Carbonx007
@Carbonx007 3 жыл бұрын
Great vid guys
@dyounos6446
@dyounos6446 3 жыл бұрын
Just came across you guys. Wish you existed two years ago when I bought a Subaru Forester from Subaru of Brampton. Worst decision I’ve made in my life. Should have realized the tactics and left to get another vehicle. . . I was that easy to sell chump that couldn’t get my CVT fixed under warranty lol.
@luciem4562
@luciem4562 3 жыл бұрын
I had a “fun” time at the dealership buying my first car. They showed me something I didn’t want to see because it was too expensive. I decided to test drive it anyway, then they tried to convince me to buy it. I told them my dad will sell me his car for very cheap and I don’t see why I should get their overpriced car. They told me they can’t beat my dad’s deal. So I told them I’m leaving, they called in some top manager that managed the other managers. He asked me what I can afford. I told him a price. He tried to get me a price as close to mine as possible, he ended up reducing the car by about 1500$ when it was already cheap to begin with. He seemed really nice and caring, I didn’t feel taken advantage of by him like I felt by the other managers. I ended up with a 2019 Nissan Sentra S, 7k miles for 16,500$. I’m not sure if that’s a good deal but it does seem to be about 2k cheaper than the other listings online of the same type of car.
@nicklambrakis5740
@nicklambrakis5740 3 жыл бұрын
Knowledge is power!
@spillguy
@spillguy 3 жыл бұрын
Turkey talk livestream? Nice!
@Alpha_7227
@Alpha_7227 2 жыл бұрын
You guys are so lucky, you get to know the invoice price. We, most of the time know the drive away price or the bottom line.
@larryramey7532
@larryramey7532 3 жыл бұрын
You mentioned in your video to use the market price report to find a good / fair price to buy a car. What about using the Kelly Blue Book trade in values and use the”good” value? So using the low trade in value + $100 and adding $500 for commission plus $1250 to the high trade in value to come up with a price range to choose a value. And that would be in the center of these numbers to use as your offer. So you have as a customer an offer to give them instead of negotiating a deal.
@thejessejamesofcars6965
@thejessejamesofcars6965 3 жыл бұрын
You would be a easy customer because you understand the process..and it's easier for all of us.
@antonioreyes2692
@antonioreyes2692 3 жыл бұрын
Love it! That’s right, the buyer has the ultimate upper hand; NO...😂
@wjp503
@wjp503 3 жыл бұрын
thanksgiving live is a great idea
@stevefarris9433
@stevefarris9433 3 жыл бұрын
Get up and walk away. Works for me every time.
@mahmoudshojai431
@mahmoudshojai431 3 жыл бұрын
Ray, how about this intro " c'mon Zach, get in and lets go cruise" .
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