16 Personalities on the Phone to Customer Service

[@pete4416]

It's super funny how the community overrates INTJs when in reality we are just like that :)

[@cathyhart3946]

INTJ was one of my favorites in this skit. You all are so brilliant, but can often miss the obvious. I love that about INTJ's.

[@lepton_01]

This is some low quality bait.

[@templarkiller2926]

I can spend literal hours researching something and learning more about it than most people will ever need to know simply because I forgot to do something like plug it in or something, and then you just sit there for about 2 minutes just questioning reality and existence because you could have sworn plugging it in was the first thing you did

[@cathyhart3946]

@@templarkiller2926 Sometimes those Sensors just rule us. (A fellow intuitive)

[@abdullahyousef3596]

We are people too.

[@cliffhamrickwrites2378]

The worst part about the INTJ segment is that we will hold onto that personal embarrassment for weeks.

[@pmj_studio4065]

That's why I never do such things unless I'm actually sure I haven't missed something... which is hardly ever, but hey, at least I don't embarrass myself xD Also, what's the point of talking to people like that? - INTP

[@LooneyTiksCrap]

That would only happen if I actually called customer service, but I avoid making calls as much as possible and prefer to look things up to solve myself. Instead, I will make such mistakes in private... then because nobody witnessed it, it didn't happen. Which I'll likely forget after a while, until I totally didn't do it again later (depending on what it was).

[@cdnmetelhead4013]

I made a mistake on September 8th, 1993. It still bothers me. The worst part is that because I make so few mistakes, everyone remembers when I do make a mistake. And they love to rub it in.

[@133Nomad]

Those are rookie numbers. I randomly remember that thing I did 30 years ago every few months.

[@Cynane27]

MUST NOT REPEAT MISTAKE EVER AGAIN.

[@justinoliphant9875]

Ahhh yes, the “I just made a fool of myself” INTJ revelation. I can definitely relate. Great work.

[@kp2718]

They do disconnect.

[@gingergamer3270]

I didn't know this happened often -INFP

[@pearlwogkoklol6700]

This typecasting of INTJs as detail-deficient I find odd and incongruent. In reviewing videos galore, I note the plot narrative perpetuates the idea that despite the admirable leadership qualities, high moral standards, altruism in labouring to fix faulty, incompetent systems for the benefit of fellow humans, not focused on the INTJ's self, not on petty personal advancement, the scripter makes the climax a reduction of the INTJ type into a CLOWN, the prototypical wearer of the Giant Clown Shoes of the Gods. When a human walks through life cursed with wearing GCShoes, the fist of the Divine comes down from the clouds, pounds the big-footed Clown who cannot run to escape, those gigantic GCShoes of the Gods not allowing marathon spurts of sprinting escape. Instead like the popular child's toy of the 1950s, the INTJ, pinioned to the spot, rocks back and forth, bobbing to the ground, front and back, with each punch, an object of laughter for the onlookers. Certainly I have made mistakes in life, comparable to this insignificant blooper. To illustrate, a senior aunt in 2005 complained about her watch's irregular time keeping, a retirement watch given in 1975. I looked it over, set and wound it, got it going after a few shakes, but it soon stopped. Told her I would take it for a cleaning --- after all we are talking 30 year of deferred maintenance, dust, metal debris, dried oil I guessed. Jeweller surprises me by his interest in the origin of this Automatic SELF-WINDING watch. News to me, also to my 82-year old aunt whose level of reduced activity would not WIND it enough to last 2 days in a row and certainly gave zero continuity of power when she set it aside at night, when it ticked itself to depletion. How was I to know it was A SELF-WINDING watch when she, the owner, did not? Did I feel shame and 'escape' my seeming humiliation, like the sheepish INTJ in this and other skits? No. I smiled at the sweet simplicity of the solution to the problem --- know the type of watch is step #1, and next wondered how to tell my aunt without embarrassing her over her blunder, augmented by the years of her frustration and lost use of an engraved item she cherished. Polished up on tact and diplomacy and the art of the 'white lie' on the way to see her. Returning to my point in this personal anecdote, I deduce from immersion in the wealth of lectures on personality type, there is a pattern of 'Gotcha!' going on with the INTJ, a foreseeable finale that leverages the perennial Tall Poppy INTJ to match the height of carpeting ground-cover White Alysium, similarly that drags with snapping claws, the heroic, freedom-seeking trapped crab on the very rim-edge verge of escape, back into the low-sided Crab Pot, to be boiled for dinner with the rest of the do-badder crustaceans, each determined the energetic escapee will share in their doomed fate they do nothing to avoid. Given my renown INTJ 'deficiency in recognizing feeling in others and self ' (riiiiight...like obliviously breezing past awkward embarrassment to my 'forgetful' aunt; riiiiight...like feeling amused by the missing watch-make info, and by the missing plugin to the wall socket...2-alarm sarcasm alert, low on my shrieking 5-alarm siren), shame and humiliation at missing detail simply has no place in my emotional repertoire. To experience HUMBLING by such inevitable slip ups does not damage in the least. Why? Like most INTJs, and I do presume their mindset here, have not polled any, I tell myself constantly: Being God is easy. Being human is very hard. As a human, you will err. Learn to find the humour in the bump, the mess, the mix-up. DO NOT BEAT YOURSELF UP. There will be plenty of vile unclean spirits eager to do that in your stead. Before this "let's expose the INTJ's Achilles Heel" pattern becomes too inset, before psychology fans grow too dismissive and complacent, too satisfied in strapping Giant Clown Shoes of the Gods on the high achiever, altruistic, reticent, self-actualized INTJ in order to bring that person down a notch... or two... or five... or fifty, in order to feel comfortable themselves, I would redirect all to what is the actual "flaw", if you must have one, of the INTJ: finality of compassion. Asking for help and advice, you will be told: If you do this and this, this will be the outcome. Is that what you want? Off you go to do exactly what will bring the result unwanted and warned about. Back you come, in a worse pickle, seeking advice. With a mild tone of irritation, INTJ counsels: To avoid complete disaster, your options are to do this and this and this. Off you go, and carry on doing exactly as shown NOT to do the FIRST time. Returning for more help, in a clear state of weeping panic, your appeal is met by coldness, by withdrawal of interest, by a WALL. That FINALITY of COMPASSION is given expression circa 95CE in Revelation 22:11. It is the Universal Shoulder Shrug, a micro expression of "Once I deeply cared, now I no longer care". Compassion burn out is the negative trait of THE INTJ. Videos and lectures citing the intuitive way of knowing things and the visionary power of seeing ahead to unfold the future make INTJs careless with details that inevitably trip them up makes a diametric contradiction, is a weakness of otherwise accurate portrayal. It needs to be brought to psychology-fans attention the astrally-projected seer of Revelation gets all the minute details right down to the Guillotine of the violent Age of Revolution, to the fuselage marking on the airplanes of WWI and II, the Armagammadion, the war of the four gamma letters. Yet she knew these and hundreds of precise DETAILS 1805 years in advance of unfolded human activity, prescient history. She got them, you do not, and for that reason, the uninitiated carry on as if those DETAILS do not matter, the whole finale of a book does not matter. It is not the INTJ who skips details. It is the whole of civilization, which then PROJECTS its fatal flaw back on a useful target. QUESTIONS?

[@Kima344]

hahahaha it happened to me once. I had paid my cell phone bill but still had no internet when I was not connected to wifi. I spent a day trying solutions and the next morning I called the company, I was mad too ofc ahhahaha Turns out I had mobile data off, at least I said sorry to the employee hahaha

[@N0URii]

@@pearlwogkoklol6700 what

[@susanam.826]

Classic INTJ moment. Going straight for the kill only to realize they've missed a simple detail that now makes them look like a fool.

[@KierstynStJohn]

That was the most perfect example of inferior Se in the INTJ hahaha

[@ChristinaSena]

Yep things problems and overlooking small but very important details.

[@Elodie_N_INTJ_Analyzes]

Remind me INFJ, sometimes the morning, I pour the water to infuse the tea. Begin do drink.. the water is cold. I forgot to boil the water, whereas I was convinced I had done it. At work, when I am not sure if I printed the document or not. Ok I print it twice.

[@roonarific1086]

it reminds me of a time in high school. In IT class, I was given the chance to go explore on the computer by myself for a while ahead of everyone else because I'd took advantage of the substitute lesson the day before to complete the homework early. I remember feeling smug sat at the computer, but soon I'd been sat there a good 5-10 minutes and it wasn't switching on. Checked the plugs and wires were all connected, nothing. A friend then came over concerned and turned it on for me. I brushed off that I was waiting for her, but in truth I'd been pushing the reset button next to the on/off button the entire time.

[@Elodie_N_INTJ_Analyzes]

@@roonarific1086 Happened to me too with rice cooker. We think to so much things, that we can't remember all the things. Now I wonder why somes devices have 2 power buttons ? why ? XD

[@tiernanwoollaston1669]

Just shown this to my ESTJ mother. She said it’s fairly accurate, but missing out the fact that she’d also check the instruction process on KZbin first 🤓

[@jueedhar5449]

My mom is an ESTJ too XD

[@trinaq]

Haha, that DEFINITELY how an ESTJ would react. My uncle is also an ESTJ.

[@Yo-pz1em]

I’m an Estj and your Mom is right

[@kevinlulu6683]

We ESTJ hate lack of competence above anything, it's our pet peeve.

[@trinaq]

"I will find you." Haha, I'm not surprised that ISTJ would go all Liam Neason on customer services!

[@Sara-xz8yr]

ISTJ here. That clip was pretty accurate; the swelling anger, the frustration as a result of being held up because of some technicallity, Te appealing to logic and trying to hold us back from fighting a machine then everything culminates into making empty threats so we can somewhat re-bottle up those emotions

[@constanceackerman7763]

@@Sara-xz8yr so very true

[@mirajulkhan8562]

TAKEN REFERENCE!!!!!

[@richardmartin7904]

That INTJ one was disgustingly accurate as I can vouch for. Also, the other mode we get in is skipping the system entirely by dialing the appropriate numbers to get to who we need to talk too quickly. Assuming we can't research a solution online.

[@cliffhamrickwrites2378]

Yep, as an INTJ, I know the robo phone will be a frustrating waste of time because it only gives simple answers to simple questions and I KNOW my situation is more complex than that. I can only pray that I don't get a moron on the phone to help me. Unfortunately, my prayers usually go unanswered in this regard...

[@angelinap.3840]

From my experiences the more time passes when you're on hold, the more likely it is that a moron is going to answer

[@drawingspider7798]

And I've been that 'other INTP' more times than I can recall.

[@LLMoran617]

As an INFP there is not much that scares me more than a telephone to someone I don’t know. I would have written down exactly what I was going to say, with a few different variables, then rehearsed it. Whilst waiting for someone to answer I’d be thinking ‘please don’t answer, please don’t answer.’ Then probably emailed instead… hahahaha

[@kumikoo00]

Same!

[@sleepwalkercris]

Same. 🤣

[@scarletmoon95]

MEEEE

[@thejazzthatsoundedlikefart4371]

I'd do the same as an INFJ, and if they do pick up I'll probably still say something awkward and then overthink about it for the rest of the week.

[@hj_lostintheinternet3754]

As an INTP, yes, this is accurate. 👏 I actually spend an entire day analyzing whether I need to call customer care the next day. I weigh the pros and cons of the conversation, and I slowly build up my anxiety the previous day. Update: So I have a printer which isn't working so I tried contacting customer support to see what I can do about it. Meaning I texted their live chat support agent. Unsurprisingly, they were unhelpful. Now I'm gearing up to gather my energy to call the service center so I can gather up more energy to give the printer to the company to fix on Saturday... Update 2: The printer has been gathering dust in the corner of my room... I was going to give it for service but I had to talk to three different people about it... The warranty's also expired... I'll probably give the printer to a private servicing center... Soon...

[@oluchukwuokafor7729]

Intp here, I only worry about calling people I vaguely know. I don't worry about strangers.

[@dudeinadoughboy4327]

I will waste hours going through forums and websites looking for a solution/workaround to whatever the issue is before calling, then promptly hang up when on hold for more than a minute, deciding to call the next day (or waiting a week hoping the problem goes away on its own)

[@freregregoire2685]

Oh yes. Recently when I was contacting some companies to get estimations to decide which one to do a service I needed, the first basis for striking out choices was whether I could get things arranged by e-mail or if they required a phone call. I don't do business with the latter group. But I should note that beside being INTP, I am also hard of hearing, so I really really don't like phone calls.

[@jamesporter2788]

My car has a problem. Should I call a mechanic or just scrap the car? ~ INTP

[@Jenny-nd8sq]

I make a list and rehearse what to say before each call, because if the conversation doesn't go smoothly or I forget to say something, I might need to spend much more time talking to these people, or even another call...... 😱 Still, live chats are the best .

[@TheMANuel2595]

Jerry the techy in the ESTJ clip was definetly also an ISTP. ESTJs can be exhausting haha

[@Jimmy_Jones]

When the guessing and research actually runs out. But first the Web chat will be attempted.

[@MichaelHill-sg8ks]

INTP: "But phone calls terrify me." I don't even have anything funny to say... that's just true.

[@miss_anthrope5198]

I'm INTJ and I happened to be at the library trying to connect my laptop to a socket and I was aggravated because all the sockets were supposed to be 'functioning properly'. I tried different sockets closer to where I sat and the same thing happened and someone even opted to help, to which I declined in frustration, only for me to realise that my laptop wasn't connected to its charger, that was a God tier level of embarrassment 😅

[@dearkristin]

Bahahahaha

[@strivingfornewhorizons9281]

ISTP heard "broken" and teleported right in front of that door Not even joking, if there's an ISTP nearby - whether you're living with them, they're a neighbor, a friend or simply overheard the conversation - mention the magical words "broken", "doesn't work", "needs fixing" or even a variation of "sounds strange" and there's a 99,99% chance ✨the thing✨ will be dealt with (almost) immediately. There's a good chance it's fixed before you even got around to explain the problem in all its complexities

[@ihay472]

Ok, I'm hanging out with the wrong ISTPs or something. I've been dating an ISTP for 6 months, he literally never fixes or helps with anything. He won't even give me tips on how to fix something. His version of helping is to angrily ask why I haven't fixed that yet. At least I've finally figured out that just because asked angrily doesn't mean he is angry. That's just his normal voice.

[@MichaelGrundler]

Even just reading this I'm imagining myself in situations where those words could appear and I feel the strong urge to figure out what's broken. 😅

[@elementalsailorficora5644]

I appreciate the compliment, but unfortunately, while I do like to fix things, I'm not actually very good at it

[@Multitudes_]

@@ihay472 Err... that doesn't sound like a healthy person/relationship. People in healthy relationships help and cooperate with each other, regardless of their skill sets or personality types. Also, it's shitty to ask accusatory questions like that as if you're somehow more responsible for fixing things than he is. Red flags...

[@zk7830]

That ISTP is my father. Often you can look to him to fix a broken appliance before you would consider paying a stranger.

[@Johanssoncecce]

I’m married to an ISTP and he fixes everything :D

[@YourNickIsTaken]

Even if it's not broken?

[@ashleycook300]

Yeah, my ISTP is always the first person to help me whenever I need it, especially with tech stuff because it's my one huge weak spot lol

[@noemigutierrez7751]

Lol my younger brother is a istp, and my mom doesn’t send anything broken back to the company without his “check up” first lol (he usually fixes it)

[@alexjewett7455]

We don't call customer service, we are customer service.

[@snippyhera]

Here's some more video ideas! -Mbti shopping for clothes -Mbti at a family reunion -Mbti while on holiday -Mbti at a history museum or an art museum -Mbti watching movies (like their reaction to the plot and the characters) -Mbti as their roles in a big family (like Mum, Dad, Sister, Cousins, Uncle etc.)

[@dearkristin]

Love it - thanks!

[@joakas1986]

I´ve seen people get angry at characters in a book or a movie... Why would someone get mad at fictional characters that have no impact in you (or any other aspect) in real life? I hope kristin answer this in her own funny way...

[@nicolelopes1065]

@@joakas1986 Because we introduce it into the story, we set up a scenario in our head to make that universe real, we treat all the elements, including the characters as if they really exist. It's very easy to get involved in a story, in fact even when the story is completely fictional, the characters are designed to be humanized, to have qualities and defects so that the audience can identify themselves more and more, being able to see themselves in that universe

[@thomasswrisky6734]

As an INTJ, I can relate all too much to trying to figure out all the complicated ways something could be wrong, and overlooking the easiest or simplest. I may have done calculus and linear algebra in college, but it is often simple algebra errors that are at the root of mistakes that take a while to figure out.

[@user-mc5vy2vk5n]

Not proud of, but the INTJ skit was painfully accurate. I have now shameful flashbacks... 😶 Some time ago I bought a rice cooker and I was very happy with it, great device. I was using it to cook different dishes, just loved the thing. But then I had few months pause and the inner bowl / pot got damaged. I bought used broken one to replace the bowl, recplaced it and found out that my rice cooker doesn't work! It was plugged in, but I couldn't set any mode, neither cooking nor heating. I looked up when I bought it, it still was less than 2 years ago, so I contacted the seller about warranty and they immediately created and attached return ticket for me. As I started to pack the rice cooker... I noticed it had on / off button. It was just standing that side with the button to the wall... I plugged it back in, turned the cooker on - and it worked! 🙈🙈🙈 Such a shame... For a while I considered sending them the broken one I just bought, but it wouldn't be ethical, so I didn't. Instead I wrote them message that the pick up guy isn't needed anymore, I figured it out. Such a shame! How could I forget the on / off button... 😅🙈

[@jettsteel7305]

😅 Sounds really awkward, I'd *die* if that happened to me because I'll feel like I wasted the person's time because of being stupid, I hope nothing like that happens to you again

[@user-mc5vy2vk5n]

@@jettsteel7305 I thought I checked everything possible! Thank you and I wish you have never to experience such thing! 0/10, not recommend. 😅

[@jettsteel7305]

@@user-mc5vy2vk5n Yup, NP and thank you too, I hope *no one* would ever experience that again, it's way too awkward and embarrassing TvT (On a side note, I'm an INFP, but I relate more to the INTP in this)

[@Surmid]

No one: Absolutely no one: ISTP: **making fixing sounds** 😂😂😂

[@dearkristin]

This about sums you guys up, right? 😉

[@Surmid]

@@dearkristin yes, indeed 😂

[@AFLoneWolf]

Either that, substitute for something similar that DOES work, or just decide to do without.

[@alyishiking]

@@dearkristin I have purposely taken things apart just to figure out how to put them back together again.

[@emiliya7]

Alright, alright. I cannot deny the high chances of falling asleep with a pot on my head but I would just go "ah,screw this. Let's figure it out ourselves" after 2 minutes of waiting most of the time.

[@dearkristin]

Hahahaha 🤣

[@SimoneEppler]

Hilarious 😂😂😂

[@UncooperativeCat]

As an INTJ that has been through a lot of therapy, I can say that I keep my tone and explanations factual and neutral when speaking with customer service, so as to not ellicit an unnecessary bad reaction from the other person. Usually people treat you as well as you treat them, so it's in my own convenience to predispose them well to solve my problems. If they are condescending or keep giving me the round around, however, it's a different story.

[@flo_gay8676]

ISTP mentality is like: I don't need costumer service, either I can fix it myself or it's done. And I will try everything for the second option to never happen.

[@5idi]

Oh, the ISFP 🤣 I eventually made a rule for myself: never call any service unless I have something to occupy and distract myself with. This is intolerable.

[@jettsteel7305]

*GAHHHH, EVERYTHING ABOUT THE ISTP IS TOO ACCURATE (Including the tough guy stereotype in every movie part), IT LEFT ME WHEEZING FOR 8 SECONDS-* Also, I guessed the ESTJ, ENTJ, ENFJ, ENTP, INTJ, No. 2 INTP, ESFJ, INFP and of course, the ISTP right XD Guessing them is so much fun I think I personally relate to the INTP in this though, cause I tend to avoid phone calls *at all costs* TvT Your videos always brighten up my day and the subtitles are also fun and overall, they're super entertaining, so thanks again Kristen ^^ (Also, can you do the MBTI types as siblings? I'd love to see that)

[@jamesporter2788]

Seconded (I didn't guess the parts very accurately myself, but everything else in the comment I agree with). ~ INTP

[@Meg_intheclouds]

As soon as i saw you dancing to the hold music I was like “yep that’s ENFP” because also THAT ONZIE IS AMAZING- and I LOVE IT and I totally would want a sloth one! I actually have sloth dungarees and they are my fave! I defo want to get some more- I have a onzie- but you can never have too many. Also why do I feel like the person on the other end is also an ENFP. Also I do embody every girl from a teen rom com 😂- I feel like we embody the Manic pixie dream girl trope. Well I do anyway, which like btw the guy never should end up with a MPDG because they are normally assholes who burden the responsibility on the MPDG and like they are so much more than just being bubbly and “quirky”

[@slushpuppie19]

Ah man sloth dungarees!!

[@Meg_intheclouds]

@@slushpuppie19 yep- they are from Run and Fly- who have some really good ones. (It’s a UK company though so idk about shipping and stuff)

[@slushpuppie19]

@@Meg_intheclouds ooh I'm from the UK also!! Thanks for the tip! 😁

[@Meg_intheclouds]

@@slushpuppie19 sure! I just looked for myself to get maybe another pair but quite a few are out of stock now- or they only have certain sizes available. But there are still quite a few that aren’t

[@CineShinya]

The ISTJ reminded me the Scottish voice recognition elevator sketch, that was hilarious! I don't know if there was a reference to it or just luck but if yes, that was gold! Also, I need to admit the ISFJ was so accurate, that I have actually done this conversation exactly this way, and it was even for markers!

[@dearkristin]

Hahaha amazing! 😂😂 and no, I'm afraid it was an accidental reference 😅

[@CineShinya]

@@dearkristin Accidental references are even better ^-^ Great minds connect!

[@debbieken5639]

Exactly me too and I'm an ISFJ.

[@thirstwithoutborders995]

I am usually extra chirpy with customer service and thank them as if they did me a personal favor instead of their job. Has worked in my favour a few times now, when they suddenly offer me cheaper deals or some bonus thing is sent to me. Be nice to customer service, they all hate their job. INFJ

[@shrimpdance4761]

People can be so vicious, and over things that aren't that important in the grand scheme of things.

[@izza_ISFP]

My options (ISFP): 1- Hang up and bring the ISTP out of me to fix it myself 2- Put the phone down and go do something else while waiting. Remember about the phone 3 hours later... 3- Fall asleep watching TV while waiting.

[@haybuhay1994]

i set reminders and alarm clocks for everything for this reason. we’re like human goldfishes.

[@cathyhart3946]

This was one of my favorites! I love watching a super talented, funny, adorable ESFP act out all the types. Simply brilliant! I felt the ENFJ in my soul - inner monologue of self-control outweighed by the desire to "unpack" a person. Totally.

[@kevinlulu6683]

Wow ENFJs can look kinda scary sometimes 😄

[@brandonhendricks7575]

Did anybody else hear the panic in the phone with ENTP? She does own them! On point with the details, Kristen!

[@dearkristin]

Hahaha glad you noticed!

[@gingergamer3270]

I have danced to the hold music before and the onesie service looks great, I adored the ENFP one. -INFP

[@BrendaVioleta]

That was the old me, now I can handle phonecalls like a pro. (videocalls are still terrifying) -INTP

[@CaliforniaFarmGirl]

How’d you do it? I’m an ENFJ and even I hate phone calls.

[@FlamingCockatiel]

Good job! It took until partway through college before becoming more comfortable on the phone.

[@yeabsira6548]

Patience Normal: max 30 sec Make it a challenge: limit unknown

[@amadodanielbontea1955]

True! I don't Give up on the Call when I'm with CS! 😅 #INFJ (Probably also because I used to work in CS, and I know how things are on the other side of the line!) Showing Empathy and Understanding to fellow CS Agents!

INTJ *panics in irony* I will never get enough of your brilliant captions

[@legacy030]

We have an ice machine that broke a week ago. I’m not even kidding when I say the ISTP skit happened to me (I’m an ISTP) my dad was about to call customer service while I just fidget around with it. He claimed I was just going to break it more, but guess what started working again the moment they picked up the phone? 😎

[@dearkristin]

Amazing 👏👏

[@legacy030]

@@dearkristin haha thanks. I’ll pretend like I actually did something all smart and technical… I rly just got frustrated and hit it and it started 😂

[@hoibsh21]

Just for clarification: Barrister - Lawyer Barista - Coffee wizard Bannister - Railing

[@gerryvyti4256]

Not me being an ENFJ trying to be the pastoral care worker for randoms over the phone 😅🥵

[@dearkristin]

I think everyone needs an ENFJ pastoral care telephone friend, if I'm honest.

[@jettsteel7305]

@@dearkristin Yes, yes, they do

[@cathyhart3946]

Not exaggerating: I spent (who knows how many ) hours counseling customer service people during Covid lockdowns last year. Then I'd hang up and pray they didn't get in trouble for staying on the phone so long!

[@trinaq]

@@dearkristin Definitely, as an auxiliary FE user, I can totally relate to trying to "fix" people!

[@snippyhera]

My ENFJ Dad literally has that for his job, he's a chaplain

[@hoccopus2719]

KRISTINNN I JUST CLICKED ON A PSYCH2GO VIDEO AND I SAW YOUR URMYTYPE AD AND I NEVER STAYED ON AN AD THAT LONG, I'M SO PROUD OF YOU CONGRATS I HOPE YOUR CHANNEL GROWS MORE💞💞❤💙

[@afilmbee]

ENFP VERY VERY ACCURATE, can’t say i haven’t done something similar🙊🙊

[@SimoneEppler]

And do you like sloths?

[@PockyFiend]

Just saw your UR MY TYPE ad while binge watching your videos. Congrats! You've arrived!

[@vectors2final36]

Pizzaz makes ISTP's hang up the phone.

[@dearkristin]

Tragic.

[@dvdraymond]

INTP 1 and 2 are spot on. Although I also very much relate to the opening ESTJ scene albeit less feisty. If I'm forced to have to actually call then I'll have tried everything under the sun first to avoid making the call. Add on to that wanting to give them all relevant information to help them make a better decision, and my tendency to be overly precise and accurate, and it gets to be kind of like a long lab report. Here's A-J what I've done and exactly what the results of each step were.

[@winxclubification]

I love Peyruis' music as well I'm really glad to see someone else with similar music taste - a fellow INTP

[@ChristinaSena]

ISTP This is exactly my dad minus the shininess of problem area but that item works for sure. It’s more about the thing working than the aesthetics of it. That said it is very much how it seems in my head as well! Magic!!

[@zk7830]

My ISTP father is like this also.

[@ceilinh6004]

Sigh. The ISTP is goals. -INTP

[@tyvarok]

Putting ISTP at the end, so we at least have to skip 5 seconds at a time, watching the whole video just to see our part, so we dont leave after we see our skit.... pretty smart

[@asherfairfield3567]

ENFP HERE! When I was first learning to play bass guitar I had to call my gas company and they had a really funky hold jingle playing. I naturally had to try and play along, AND THE BEST PART was when I was placed on hold again during a transfer and they had THE SAME JINGLE PLAYING and I still had my BASS IN HAND.

[@komsa07]

I saw your ad on Frank James' video. Nice job!!

[@emilys3638]

And this is why I love having my ISTP mother over all the time to help me with my home renovation projects! ✨ I handle the aesthetics and overall design, and she tackles the function and precision! (I'm an ISFP, and yes I'm artistic, but I can also build stuff!) Great video once again, Kristin!!

[@trinaq]

Watching with the hilarious captions on is a hilarious bonus. My favourite is the "Embodies every girl in the opening of a teen romcom."

[@farral]

What the heck? I didn't even know there is such thing! Thanks Trina :) And thanks Kristin ;)

[@trinaq]

@@farral Anytime, it's mentioned just underneath the video description!

[@BrockMak]

0:46 The exact model that I ended up not buying after my ISTP classmate convinced me to keep the grinder and the machine separate. That and the fact that only I drink coffee at home, so it won't be used much.

[@VioletRiha]

As an INTP I just can say...Virgin INTP vs Chad ISTP

[@carterconnell81]

INTJ: calls accusing you of deliberate, diabolical conspiracy Customer service: bludgeons self with keyboard until their head looks like a waffle

[@anjaliagrawal2086]

Love your skits as always! My ISFJ mother is an absolute MONSTER when it comes to cutomer services 😂..she is exactly like the ESTJ except she doesn't hangup

[@niroshanaperera7330]

As an INTP, thank goodness my dad's an ISTP

[@adro894]

Yeah... i used to work at a Telstra call center and pretty sure I encountered all of these and a few others which don't exist 😶

[@dabulyu]

This is accurate for me. As an INTP, yesterday I used the live chat service of my bank, instead of calling them directly 😄

[@JokerCrowe]

Aah yes the infj and infp empathizing and sympathizing (respectively) with the robot answering machine x) EDIT: I misspelled "empathizing". I'll never live this down.......

[@a.e.1965]

Yes I confess I do look all the corners in case there is a text based service. If it comes down to it and I should make a call I might end up writing down the things I should say or the possible route of dialogue...

[@RevRideReason]

Your services are no longer and NEVER required ✌

[@ariusanimus6985]

"I hate this job" -- INTP for any jobs where they have to "interact"

[@RD22TT]

Holy sweet baby Jesus the ISTJ was so on point it hurts. Love it!

[@ZazHdz]

ISTP: Customer service?? pfff yeah right I will fix this myself

[@TrangPhamNguyen]

As an ESTJ, I FELT the frustration. We tried LITERALLY everything and many times customer service doesn't help OR we can tell they don't know what to do

[@RockySmithsen]

Dang. I was like, “okay falling asleep is stretching it a bit” Then I realized I’m still waking up from a nap I took at 10:30 am

[@glueball214]

INTJs ? Is anyone else comforted in that the INTJs shirts are always lacking logos, anime, mantras, and ... personality? XD thanks Kristin

[@angelinap.3840]

INTJ here and I have a lot of T-shirts with logos or bands on them, it's just that they are not the usual generic "sweet but psycho" or "live laugh love" crap. They are WAY more specific and dorky

[@BillyBob-lt5nr]

My INTJ friend wears his "I want to believe" UFO shirt all of the time.

[@glueball214]

@@angelinap.3840 that sounds very cool.😎

[@glueball214]

@@BillyBob-lt5nr cool .. he sounds very interesting

[@linayulianaarjoinangun7852]

INTJ here, I always use T-shirt with logos of my company coz I'm too lazy shopping fashionable T-shirts. My company's T-shirts are soft and comfortable enough for me.

[@restlessmosaic]

Wiseanchor! Also, the ENFP would love Sparks's song "Your Call's Very Important to Us. Please Hold."

[@dearkristin]

Your knowledge of niche music floors me 🙌

[@restlessmosaic]

@@dearkristin Knowledge of a niche is a requirement in maintaining INTP licensure. The revocations I've seen, Kristin... *shakes head solemnly*

[@Meg_intheclouds]

As an ENFP I’m going to go listen to this 😂

[@asherfairfield3567]

Thank you!

[@UnkleGaga]

As an ENTP i can see why this one is true. We LOVE being correct but I feel like us arguing with a customer service rep would have been more accurate.

[@duonghan4782]

haha love it

[@jlu3ai]

The INTP in a customer service position is a bit far fetched scenario, but being the involuntary troubleshooter for all your collegues just feels the same. Also recently I also had some IT issues, and knowing nobody informally at the IT dept, I had to go the official way, communicating with others... brrr... So helping and being helped is equally stressful sometimes. 😅

[@DM00RE]

I know it's been a year but couldn't help myself from replying. INTP here...work in customer service 😅 answering calls (and sometimes calling proactivelly) clients that had issues with deliveries from my company. The video is accurate, but I got used to it...still don't enjoy it but I see improvements in dealing with inferior Fe

[@alyishiking]

ISTP was spot on. Loved it.

[@condotiero860]

I will teach myself chinese or swede before i call customer service, thus far i havent had the need to do either. So many helpful websites. INTP

[@magic13christispage]

That was one of the few times I didn't relate at all with the infp (I wouldn't ever even think about it actually 😁)

[@bluejay7805]

I'm not really relating to the Infj one today. I relate more to the intp, or I call and then do something else while on hold and then get a jump scare when they finally answer

[@Seca95]

Me too, I’m either chewing food, tidying my room - or worse - sitting on the toilet when they finally answer after I don’t know how long. They always, ALLLways answer when you’re least ready😫

[@brandiek82]

@@Seca95 Yes! They do!! 😂😂😂

[@brandiek82]

Same here. I stay on the line, doing other things, till they pick up or till the call finally times out and they hang up on me an hour or so later... But only because I just KNOW that the SECOND after I give up they would have answered, and I REFUSE to let that happen! 🤨😅

[@zk7830]

I can still feel the INTJ's shame even after the video finished, being an INTJ myself.

[@Elodie_N_INTJ_Analyzes]

Mentos + Coca Cola XD. Super patient, never give up, and courage, it's so me INFJ. I love the end scene of INTJ and ISTP.

[@masaya0107]

I laugh my ass out for ENTP😂 i experienced waiting for 5 min not moving an inch. It’s not that we are patient it’s the eager to win. Let’s see is your slow ass waiting line service or me, who gonna give up first.

[@MichaelGrundler]

The ESTJ situation is exactly what motivates us ISTPs even more to figure out how to fix things ourselves! In addition to our natural desire to understand how things work of course. Also how do you get patched through to someone who knows what they are doing so quickly?

[@eviekai]

Put on the subtitles while warching this segment of the video pls, it makes the whole exchange hilarious 😂 ~ESTP I try to restrain from overanalysing people problems because of people like this ESTJ (they frustrate me sometimes). I have an easier time with ISTJs and INTJs, they’re usually more chill with it 😅

[@LauraLibiete]

As ENFP I usually vibe to the tone for a minute, but then I get impatient and eventually hung up because there is something more interesting to doooo. 😅 oh, and then forget what I needed and never call them again 🤦🏻‍♀️

[@thoth8784]

Your services are no longer required -- I gotta use that line someday!

[@Athena-h2w]

ISTP with sunglasses is just awesome. It's always ESTP with the sunglasses so great change

[@MazorKuziaki]

WHAT Okay don't worry, I gotchu. INFP: *Pacing, reciting practiced lines* "Hello, my fridge isn't working, what should I do? Hello, my fridge isn't working, what should I do?" Customer service: "Thank you for calling Fridge Co. how may I help you?" INFP: "I'M A FRIDGE."

[@imafuufelis2179]

7:18 THAT'S MY ISTP DAD, HE CAN FIX LITERALLY ANYTHING And btw I relate both INFJ and INTJ in this video

[@zk7830]

My ISTP father is like this also.

[@seren5335]

the intj and istp scenes 😂 another great work kristin!

[@JR-ow8xg]

“HOLD IT IN….AH who am I kidding?” So true that it hurts, boundaries are so hard:( -ENFJ

[@novaimperialis]

Oh, yes, INTJs making highly scrutinized remarks for everything and pointing out inconsistencies and flaws, only to then ending up not being right about them and just needing to check before criticizing or commenting. I feel that. But somehow I still find a way to criticize the criticism that I get so that it would appear that is not my fault due to knowing the system.

[@EpicPaul64]

Great job continuing to give me reasons to have a headache over ESTJs... I feel like we ISTJs are kinda like that, but in our heads.

[@julietteferrars3097]

Poor INTJ has to pack up, change their name, move countries, and start a new life after that.

[@a7madee9402]

Your videos are always improving, keep it up and by next year you will reach 100k followers.

[@unknownperson-mk1ei]

It is great coincidence or my luck that u post videos whenever i had bad day and i need to smile at the end of day most..and everytime u succeed in that😀 In video,even though i am infp, i mostly relate to INTP since i avoid calls at any cost.

[@dearkristin]

Naw, I'm glad this video put a smile on your face!

[@MichaelG5500]

As an INTP I can say I have emulated the ESTJ, ENTJ, ISTJ, ESTP, ENTP, and especially the ISTP (which I loved)! I have also been the INTP customer service rep! 😂 I seem to be an odd INTP though as phone calls do not bother me....

[@heidilauser3199]

To all the INTJs out there, you are not alone! I too have made many dumb embarrassing mistakes where I didn't notice or realize something. ENFJ speaking

[@SuperKatiki]

In which I am all of the TJs except for the INTJ....possibly because I'm going to check through all the possibilities 15x just to avoid the call in the first place. - INTJ

[@cruzader35]

I love how the end music transitioned into the credits from the last bit

[@raytherad]

The INTJ would definitely change his number, burn the phone, burn the house and move to a different continent and change his name out of shame. Unless its his 5th time doing it that is.

[@N0URii]

What no we're not that dramatic

[@INTP_Apologist]

lol as an INTP, I was thinking, “I think the girl talking to the INTJ is an INTP, but I guess I’ll never know for sure.” Then, it showed: another INTP. Also, I relate to both INTPs but probably more to the costumer service worker one. I wouldn’t admit to being terrified by the phone calls, though. Oh, I also relate to the ISTJ, and the INTJ forgetting to plug it in.

[@e.l.2734]

These MBTI skits are seriously the GOAT, everything about them is top tier.

[@N0URii]

5:22 "tf? im not that stupid!" *sees cable* "yep im an idiot" 😑

[@rohith.r4137]

5:31 I fuckin knew it was coming