Answering Your FAQ's - Even the tough ones

[@slvrcross]

Cayley I also just wanted to say that your cadence is so calming; your videos are like Reselling 101 infused with guided breathing meditation haha

[@cayleyelaine]

I get that a lot. Thank you! Lol

[@IncognitoGypsy]

CAYLEY!!! Oh my gosh! I’m so glad I found you! I used to be a huge couponer with you. Life got crazy. Thrilled to see your sweet face again and get all this yummy info you give. I’m SO excited. This made my day!

[@sumthingelse6811]

Cayley, I love the message - you don't get a six pack overnight...Love it. I think so many people need to hear this starting out. They think, why am I not getting sales? Well, your feedback might be low...your titles might need help, your photos might need help, so many ways to improve listings but if you have the right items, usually sales happen. I've seen horrible listings (bad titles, very bad photos, low feedback) still get incredible high $ sales - because they had the right item. So, start with great items & learn how to improve (as we all have) our titles, keywords, item specifics, photos, & descriptions. But if you keep at it, and keep learning too - eventually you will find success...well we are never perfect, always room for improvement. But I remember my first BIG sale...a gorgeous coat I found at Goodwill. It wasn't even winter, but it was a lightweight designer rain coat. I didn't comp it did not know the brand I paid $13.99 for it which was / and is unusual for me. I looked it up that night - not many sold but they were high $. I listed, priced high but not highest...and it sold for $113 that night while I slept to someone in Europe. I made $100 - minus fees of course. I had been reselling only two months...that kept me going. I have improved on titles, keywords, photos...now its two things: buying higher STR items with higher $ listing & listing faster. You have great advice, and know how to say it.

[@cayleyelaine]

Appreciate you!

[@leylalacey3246]

I just journaled this morning how glad I am that I joined the Resellers Edge group! Four months in and it has had a huge impact on my business ❤❤❤

[@cayleyelaine]

We are so glad you decided to join!!

[@mslespier]

Hi How do I join? I’m very interested in learning as much as I can … Thank you to anyone who can lead me in the right direction. I love selling on poshmark. I’m very new and looking for mentorship.

[@cayleyelaine]

@@mslespier here's the link to join: resellersedgeuniversity.mykajabi.com/joinnow

[@edieandmemiller4649]

I agree that live sales on Poshmark don't really impact my sales. I think customers who go to live sales are a completely demographic than those who shop in our closets. Live sales provide community and you have to wait to find what you want. Closets have immediate access via search to find what you want. Love your videos! Thanks for sharing!

[@Tina-cj6er]

You are spot on about being intentional about sought after items rather than just listing as much as you can! I've changed my focus to be very intentional about what i purchase to sell, I've found those items are selling better than those other items i listed one or Even two years ago!

[@knitunravel]

Awesome video, thank you! I wonder if in the future you'd consider doing a video on taxes- how to do your book-keeping, what to claim as expenses etc.

[@cayleyelaine]

Hello! Because I am not a tax professional and everyone's situation is different, I try not to offer tax/bookkeeping advice unless its very generalized. In the Reseller's Edge group, I have a bookkeeping 101 video if you are interested. I may do a video in the future here on youtube but it will not be as detailed.

[@HKim28-jz1qn]

I love your videos! They are so informative and helpful. Thank you!

[@AndrewMcGovern-c6f]

I would think is listing items that sell and list as much as you can. The problem is most sellers list ordinary items that never sell. A Niche is key.

[@kaitlyndwenger9187]

Just wanted to say thank you! I knew about lip service from you. I just sold a skirt in like three minutes for $59. Kind of wish I would’ve priced it higher.

[@cayleyelaine]

Awesome sale!!

[@HellaBella]

Great points! I have been focusing way too much on getting my listing numbers up that I completely missed the point that it's to make sales! If you are making quick sales, there is no way to build inventory numbers to insane levels. I've learned so much from you! I look forward to watching every video you put out. I source for myself and I'm overwhelmed when I sit down to list. I would love to hear a deep dive on how you decided to hire an employee and what that looks like. I am at the point where my time feels like it would be better spent sourcing. Thanks so much!

[@cayleyelaine]

Hi! This is an old video but one that I think might resonate with you: kzbin.info/www/bejne/aYaknHWkhryrjac

[@HellaBella]

@@cayleyelaine thank you so much! Will watch today on my 2.5 hour drive home from Bham! Lol. Have a great day.

[@Chic1Stylist]

Thanks for such an informative and transparent q&a. I appreciate you sharing your knowledge.

[@Theclosetscratcher]

Thanks Cayley! That last comment hit...what are your financial goals and are you even listing that amount. You're absolutely correct, the answer would be no. Time to step it up. 😂😂

[@chrissengemmill6024]

Thanks much! What are comps?

[@cayleyelaine]

It's basically searching for sold comparisons. So you search the item you have and go to solds on whatever platform you are on to determine if it's worth getting based on what has sold.

[@ahlayastar8672]

Thanks for the informative video. First..the way I think the live selling has affected resellers is that I am seeing a general over the top lowball offers on my items after the shows got going...I think people are checking out the shows based on how much posh pushes them and seeing things start at such low bids(and often selling for barely anything0 and thinking we all are able to go that low or will go that low. Definitely the folks shopping the show are a different audience. Ok..and my question is about Posh Promoted Listings. Are you doing it? And what is your opinion on it?

[@cayleyelaine]

I am not participating it in. I haven't heard good things and I don't like the idea of paying for something that might not be working.

[@Amandahugginkizz]

I have less then 150 and I make sales almost daily.

[@cayleyelaine]

That's awesome!

[@kellyskloset350]

So do I and I have less than 100 items on eBay. I think it’s a combination of what you are selling, pricing correctly, good titles, descriptions, keywords, how much/often you are listing, etc.

[@mepperly07]

Thank you so much for including my group. ❤

[@cayleyelaine]

Always 🫶

[@happygirlgooch1589]

I agree I have ebbs and flows with sales, a lot of times it is my own fault, I work full time so it can be very hard to feel like all I do is work. I enjoy Reselling part of reseller edge; I just do what I can and don't put pressure on myself. Plus, I stop comparing my numbers to others because I work full time. It is not realistic for me to strive for something I wouldn't be able to achieve especially work 10-hour days

[@cayleyelaine]

So good to hear! Yes, comparison is the theif of joy and also sometimes motivation. Got to do what you can within your means.

[@melisaverch4652]

so motavation !

[@PhotographyMacDonald]

I have never had more than 90 things in my store at any one time and my store sell through rate for 90 days (or less) is 100%. I want more things in my store but I can't keep up! I only purchase things that have a very high sell through rate and that seems to be working for me.

[@cayleyelaine]

That is awesome!

[@slvrcross]

3:20 curious, why is the last row (annual profits) multiplied by 13 months instead of 12? shouldn't the total be *$60,480?*

[@cayleyelaine]

I took the weeks net profit and multiplied it by 52.

[@slvrcross]

@@cayleyelaine perfect, makes sense!

[@electriiceso]

re: Live sales. I do my best to target people who look for quality fabrics, quality items and timeless styles (that isn't to say I dont ever pick up anything super trendy if the price/time is right) but the audience I'm trying to target is not the right audience for live sales. People who look for quality fabrics and timeless pieces don't generally buy things on impulse in the 1 minute or whatever you have to decide. It would be nice to show off some features or fit or flow of a garment sometimes, but thats what the video feature is for. I've never done a live show and don't intend to and my sales have gone up because I've become more selective about pieces I pick up and I do more research about what sells and thats it. Live shows might be right for some people but its just not part of my business model and not right for the things I pick up.

[@cayleyelaine]

Agreed, they are not for everyone, and that's ok.

[@jackiepmarks]

Hi Carley. Great information. I have a question about keywords. I know the importance of them in the title of the listing but what about putting them in the description area? I see a lot of keywords there when i look at other listings. Do you know if the searches find keywords there in addition to the title? On Ebay or Poshmark? Or both? thank you.

[@cayleyelaine]

I would prioritize the best keywords for your item in the title and then put the rest in the description. Ebay didn't used to pull from the description in search but I think recently they are starting to. They definitely prioritize the title though. Poshmark pulls from both but again, put the best ones in the title.

[@mslespier]

Hi Cayley. I love watching your videos. Please tell me how would I sign up for “Resellers Edge Group “

[@cayleyelaine]

Hello! Here is the link to sign up: resellersedgeuniversity.mykajabi.com/joinnow

[@jameshelms5510]

thank you!

[@jcg174]

I am listing on eBay and poshmark for over 2 weeks now days. At times 10 items a day using key words and a lot of your tips. I am not selling at all maybe 2 items a week. I sometimes get discouraged up keep going. What am o doing wrong?

[@cayleyelaine]

It's only been 2 weeks. Keep at it. Most of the time it takes at least a month, sometimes more to see the sales start rolling in. If you think you should have seen sales by now, I would encourage you to look at the sell through rates of the items you are listing.

[@GaryCat899]

Do you think I’m at a disadvantage being a Canadian seller? I’ve even changed my shipping to match the prices of US seller and I still only get a sale or two every few days or a week and it’s all really good stuff that you pick up as well. I currently have 80 listings and have the shipping at 7.50 USD

[@cayleyelaine]

Honestly, I can't say. I don't have enough experience in the Canadian market to know. Have you ever though about filtering solds to your area to see what kinds of things are selling well?

[@absoluteaffluence221]

Do you end your listings and sell similar? or do you de-list / relist your items on a routine basis? thank you in advance

[@cayleyelaine]

I do neither. I used to. I now instead just drop prices and rework the listing.

[@Bobbie-Loves-To-Thrift]

I think just my opinion . My sales have been cut in half in the last year. The lives have affected my sales. They start and sell things on some lives so low. Why should they pay full price or discounted price? The economy is hitting too. I work twice as hard now. Not giving up tho. Still having fun! 🌞

[@cayleyelaine]

This is the only potential connection I see as well. But, I do know that a lot of people have never shopped on live sales and don't intend to. So they are still shopping the regular listings. Sorry to hear about your sales and hope they bounce back !

[@Bobbie-Loves-To-Thrift]

@@cayleyelaine thanks! 💕

[@mcsus7823]

Thanks for the FAQ! ❤ It might b just me but does anyone else hear a human breathing pattern in the background of this video. I may have heard it in a couple other recents but shrugged it off as it’s prob just me. Don’t get me wrong it’s kinda relaxing but I wanted Kaylie to know if it wasn’t just me.

[@mcsus7823]

Sorry I spelled your name wrong should have been Cayley 😊

[@valeriewhittaker4152]

She’s mentioned in other videos that her dog snores so is suspect that’s what we heard.

[@cabefamva]

@@valeriewhittaker4152 oh ok thanks that is so sweet actually! :)

[@cayleyelaine]

Yep, it's Dexter (my dog) snoring 🤣 he likes being in the office with me.

[@cabefamva]

@@cayleyelaine That's sweet!! :0)

[@sharonb5348]

Cayley, Great Video! Would love more, more, more FAQ in the future! Here's MY Burning Question: I often skip using keywords like Womens & Mens when I list a brand that is ONLY made for either men or women. For instance, Lilly Pulitzer or even when listing a Dress or Blouse which equate to women. Does it Really Matter since the category is already gender-specific, etc. Hopefully this makes sense, I am able to use more key keywords!??? Thanks!

[@cayleyelaine]

In those cases, no, you do not need to use womens and mens.

[@helpfulcommenter]

maybe i'm wrong but i think using those specific gender keywords men/women helps external searches (i.e. google) sort the listings to bring traffic in from outside ebay

[@EllaMoranMakeup]

Hello Cayley! I want to sell my stock , going away for 3 months so need to get rid of as much as I can. If you are interested I can send you a link to my poshmark so you can choose by brand , size etc. thank you! Ella

[@cayleyelaine]

Hi Ella! We'd love to check it out. Send us an email at [e-mail] and Nikki who handles all of our wholesale will take a look!

[@SongsbyCharleneApril]

Been a reseller on ebay since 2001. My method is to turn my store inventory over quickly. I keep about 100 items in my store, and I source/list a few items everyday. I also accept almost all offers. I just sold a Designer piece for $40, it was listed for $75. I accepted the offer cause I got the item for $5. Win- win…. buyer got a deal. And now my account has activity happening which seems to generate more sales and more activity. Lots of items I have listed for $20-$30, if someone offers me $10…. ok- I will likely accept. It evens out. Several times I sell items at my cost or just above. I want buyers to come back, I want the sales. I will do the work for even a net profit of a few bucks.

[@cayleyelaine]

Awesome! Thanks for sharing your tips!

[@helpfulcommenter]

but Cayley.... what is "sell through rate"? ;)

[@cayleyelaine]

🤣

[@paigeattheboatramp]

Thank you!