4 Methods To Unfreeze Your Computer - Tech Tips from Best Buy

[@BestBuy]

Computer frozen to the point where you can't open Task Manager to restart Windows Explorer? Can't restart within Windows? Skip ahead to 2:27 to learn how to do a hard restart. When holding the power button down as part of the steps shown, make sure to hold it for at least 10 seconds to ensure the system isn't simply going into sleep mode. Still need help? Get connected to our Geek Squad Agents 24/7 via online chat at bby.me/bx5e3 for remote help. Or schedule a visit to bring your computer in for help from a Geek Squad Agent at your local Best Buy at bby.me/z5sz3t or by calling 1-800-433-5778.

[@winkidiot]

Ty so much the computer isn't mine. If it didnt work im so stress and sad

[@kermit2039]

Thanks so much! Thank goodness this worked! 😅

[@Transcendentem-continuum]

Thank you so much the hard shut down helped me

[@bernadinemoraa9511]

Hello

[@bernadinemoraa9511]

My computer under the windows it can't open it's loading but stuck in the middle then switches off

[@fire_wall238tripp7]

Tysm i accidently hit my dads computer and it froze the entire thing making a random trrrrrrrrrrrrrr noise. You saved me both a fortune for repair and my dads relationship

[@enjoilife2208]

SAMEEE

[@VoiceOfPeak]

Same Trrrrrrrr

[@vivat-]

Same!

[@nat98]

Same

[@cherryhometuition1222]

LOL

[@laky6965]

my dad got me this laptop recently because I've earned his trust. My entire screen just suddenly stopped for about two minutes. I had hit it, thinking it would work again, but was wrong. Thank you, you saved both a ton of money and my good relationship. :]

[@MariaHernandez-th6el]

Helped me so much

[@b0r1ng25]

yo wdym earned his trust

[@bryanmartinez6600]

I usually toss it in the microwave and press defrost.

[@lilthunder4]

Really?

[@HolyStreetSmoke]

Nice ending

[@yvansevilla6779]

HERPY DERPEDY try the bath tub it boils it faster with hot water

[@charliec5536]

Use the oven. Microwave will fry the electronic components

[@kaitlynochsner7417]

Yea that’s what I do it works every time this crap that she said does not work

[@FLOWer6822]

This is amazing! Thank you! My screen was frozen and I was wondering what happen! Until now it’s working all good!

[@blindsightedfool]

When I saw agent Smith in the description, I thought this was a Matrix promotion

[@emo_ratsvlogs5710]

Hi

[@tylerchiu7065]

Agent Smith is a glitch

[@jacobrobinson9952]

Mister Anderson, what a surprise! You’ve downloaded 250 Gigabytes of what you assumed to be spandex BDSM, but was in actuality viruses that started circulation through Limewire...and now, you bring yourself before me, a technical representative of a dying company, as if you were an old man with an IPad trying to play Solitaire. Ah, Neo, how you have fallen

[@aadisethu]

1:26 Me telling my teacher through zoom how to increase the volume

[@davelovell8631]

😂😂 reminds me of when people would name themselves "press Ctrl + R for cheat" on agar.io

[@lamborghinibronknowledge5878]

Dave Lovell Damn lucky. People on there were telling me “Press F5 to win” as they names

[@hesmatt7264]

Lol

[@tyler2854]

Lmao

[@Enternal_MM2]

Y

[@Shee3ee]

Oh, what a throwback. I remember play RuneScape and someone claimed that pressing Alt+F4 would give you infinite coin. The ****** got me with that one.

[@Youmadfrfr]

THANK YOU YOU HELPED ME

[@christiannelson9692]

Thank you so much, I don’t know what i would do if I didn’t see this video.

[@maherasabnamadiba76]

So my laptop froze suddenly and I tried to fix it but couldn't help it. Then I tried the hard shutdown method. I was skeptical about it but guess what, It worked perfectly! Thank you so much

[@BestBuy]

We're glad we could help get your computer back up and running!

[@cameronsharon9617]

This video title should end with: after we’ll charge you a $500 fee

[@commentorsilensor3734]

Even if it is still under extended warranty

[@Kitryu959]

commentor silensor I

[@Kitryu959]

I

[@parker3295]

Instructions unclear: I threw my computer at the wall

[@reallycoolminecraftgamepla3611]

wait did that unfrese it mines till frozen and Im wondering if thta helped at al

[@parker3295]

@@reallycoolminecraftgamepla3611 it's totally unfrozen but for some reason it won't turn on....idk I hope Best Buy will make another video to tell me how to fix it now

[@reallycoolminecraftgamepla3611]

Jackal ok schald i try it or n o

[@parker3295]

@@reallycoolminecraftgamepla3611 Consult your local geek squad before trying

[@reallycoolminecraftgamepla3611]

Jackal ok all do that thandk

[@ColinMI75]

My computer is not frozen, I just wanted to see what this was

[@Floresj78]

Colin Mueller me too

[@its_lucky2526]

Same

[@Prozzyt]

Colin Mueller 30th to like boi

[@MrModernFlash]

I think that's what everyone is doing.

[@lollol562]

Same

[@mangik]

I love her! After some well spent time with my computer trying to unfreeze it, I couldn't do anything, so I did what everyone would do, and this wonderful human being was already there to help me out! Thank you!!

[@priyanzhu]

she drop-dead gorgeous right bro?

[@mangik]

@@priyanzhu hahahaha yeah bro

[@mangik]

@hoihoi9866 true but I was too happy

[@itsjamesos190]

Oh my Lord, thank you so much!! This was extremely helpful, considering I was about to just turn my PC off! Thanks and I will definitely share!

[@BestBuy]

Helping you reduce the technostress in your life is our mission.

[@itsjamesos190]

@@BestBuy Thanks, I really appreciate it!

[@priyanzhu]

Glad to hear that brother

[@adityarajmourya]

This video save my laptop seriously my laptop freeze in restart situation I try your last tip now it is working fine...🙏

[@zombiehdgaming9537]

Same

[@christerpatricio4724]

Same here

[@fairydaisy9604]

@doing nothing szdxxx.

[@RohanKumar-po3du]

My same

[@Therealutanmen]

same here

[@DylanSkutnik]

How to unfreeze any computer: hold down the power button. Thank you best buy I'm waiting on the check.

[@MightyCousintube-fg4jf]

Then that will destroy your hard drive and you have to get a new one.

[@jalapenopoggers8310]

@@MightyCousintube-fg4jf technically yes you could corrupt something but not very likely

[@225and]

@@MightyCousintube-fg4jf what???

[@lilpup1414]

@@MightyCousintube-fg4jf what if I'm using a network drive

[@TaintLuva]

Mighty Cousintube unless you’re using a bootleg quantum hard drive from the 80s it won’t destroy your hard drive

[@muffinman4515]

0:53 How do you even get notepad to stop responding lol

[@purplefire2834]

Try to paste a huge chunk of text in at once?

[@naplockblubba5369]

I've managed it once or twice

[@hesmatt7264]

Idk

[@asharsiddiqui9647]

Search up a virus and paste it lol

[@pilesofkittens]

runninggames771 what the fu

[@sonics1fan]

Ty soo muchhhh omg my mom wouldve yelled at me 😭💀

[@sandymacadla1988]

My computer was frozen, and now i unfreeze it! Thank you for this wonderful tips! Very helpful...

[@BestBuy]

Thanks for letting us help.

[@jenyx7127]

I was playing and my google meet was also open, and it froze I'm scared

[@aybruh8673]

Same i got scared

[@omkarkshirsagar3337]

Same freaking thing happen with now!

[@omkarkshirsagar3337]

@@heidievans6759 heavy game's which your laptop can't really support you should not play! If any games runs super smooth in high graphics you can plan it also the specifications of your laptop depends!

[@omkarkshirsagar3337]

@@heidievans6759 You can upgrade your RAM, SSD and other stuff to make it even faster or delete unnecessary files it will help! ✌️😃 And a pro tip always restart your laptop 💻 ones in a week because it helps keep your computer running efficiently and can often speed up performance if you've been having issues. The combination of things such as flushing the RAM and clearing up temporary files and processes helps keep “computer cobwebs” from forming and as a result your PC can perform at peak speed.✌️

[@leannethperez4868]

Me to

[@dashcrowngd8954]

Instructions unclear: Hacked into a NASA Supercomputer and gained full access.

[@_eofthen_]

“And your name is?” “Smith. Agent, Smith” “You all look the same to me”

[@daquack1460]

In pi

[@splaat239]

I was playing genshin and when it froze I was gonna cry so thanks.

[@notchris432]

I literally pressed ctrl+shift+esc then it immediately worked.Thanks for the help

[@cherrizia]

Lol the 1st one. "Close the frozen app" the thing is that when i was turning on my computer it just freezed...

[@shinonomena]

Same..

[@beaishara]

I was watching a movie and mine went blank bro

[@SnowGlobeRBLX]

SAME, and i have no clue on how to fix this

[@manjotbadra6631]

I can't explain how I am feeling now Tears in my eyes You saved me. Thank you very much mam🙆🏻‍♀️🙇🏻‍♀️

[@BestBuy]

Happy to help.

[@jservesjesus]

Her: *”You’re here because your computer is frozen”* Me: *No, I’m here because I clicked the video even though my computer was frozen.*

[@curryrice5304]

thank you soo much for helping me unfreeze my moms work computer. i cannot express my gratitude towards you. thank you sooo much! i really apreciate it

[@BestBuy]

Reducing technostress is our mission. We're glad we could help.

[@bossteresus7408]

My whole computer froze all of a sudden and the last tip helped me. Thnx

[@BestBuy]

Helping you avoid technostress is our mission.

[@akiraautumn4938]

Tnx so much for saving me from my parents I thought this was the end if my life

[@v21xela78]

I can’t believe theres a video this long to tell people to open task manager or press alt+f4

[@beg444mercy]

it wont even let me turn off the computer so it doesnt open 😭😭

[@hudlajf]

For my PC neither of these worked.Only the power button.

[@orionlegrand5831]

@@hudlajf does ur pc still freeze randomly cuse mine does

[@korisonthat]

Oh my god, thank you. I was playing minecraft, my computer completely frozen and I couldn't press anything on my pc. When I did the hard shutdown, the entire screen shut down and now I could move. Thank you and bless you! 🙏

[@BestBuy]

Good the hear you were able to get your computer back.

[@karenevans4793]

TYSM the first one helped so much! I thought I was dead for a minute there!

[@CaitlinCatsitter]

Thank you Agent Smith! The last resort did the trick. Phew! The last last resort was about to be a trip to the store in freezing weather to buy a new one.

[@chainsaw-lover]

Thanks for this, my PC has literally been frozen for 2 days. But this fixed it.

[@chainsaw-lover]

Tip: This is an easier way to unfreeze your PC, just throw it in a microwave, trust me :D

[@swuppy-real-170]

@@chainsaw-lover What is next step? It's really hot now, that it won't even turn on!

[@pranav6469]

@@swuppy-real-170 did you jus............ Put it in the microwave 😱😱😱

[@Bobbyjones2345]

The “Hard Reset” demonstrated here just put the computer in sleep mode, it even appeared it was waken from sleep in this video. Be sure to hold your power button a sufficient amount of time - about 10 seconds.

[@empresslugia97]

Thank you so much! Every step I followed in this video did not help! But yours did, thank you!!!

[@jamesdraper4019]

Now that ive watched this on my frozen pc. I can fix it

[@Maria-tx7ok]

I was crying because my laptop froze and I game up on the video half way and I came back noticed the last tip and now this is a life saver

[@pvbfitness1092]

The ctrl + alt + del button really helped me

[@ninelives5892]

Thanks a ton! You don't know how much you helped! The second last one worked for me! You earned a sub.

[@BestBuy]

We hope our other videos help you make the most of your tech as well. Thanks for subscribing.

[@ninelives5892]

@@BestBuy Np :)

[@compensationrequired1593]

imagine having a computer that freezes sincerely, mac owner

[@jxmilboomin1567]

ConnorM13 haahha i also have a mac, #macgang

[@chinenyeoguejiofor3004]

Super helpful, loved it. My laptop needed a hard shutdown cause even the mouse wouldn't move

[@BestBuy]

Glad this helped.

[@sparklelistz]

Same not sure why that happened

[@randoent.7183]

Thanks a lot Best Buy! I was was playing TF2 with my friends then suddenly My computer froze Mouse wouldn't move, Couldn't Use Task Manager, and I thought "Well Shoot My computer is Broken." But then I watched this on my phone and it really helped! Thanks Much!

[@BestBuy]

Helping you take your unruly tech is our mission. Glad it worked.

[@Blinger123]

Omg... Thank you so much! My computer freezes too much, it helped a lot😩

[@BestBuy]

Helping tame unruly tech is our mission.

[@hi-ly8iy]

Oh my gosh this helped me so much I thought I broke my laptop! 🙏

[@imokbrin]

Title: what to do if your computer is frozen. Agent Smith: open task manager and go to Explored Blah blah blah Me: my computer is still frozen that’s why I’m here in the first place it’s not doing anything omg

[@purplefire2834]

I know how to deal with a frozen application, what about when task manager / Windows decides to become Antarctica?

[@MRMTF]

The answer has always been “do you the latest updates?” Followed by “have you rebooted?” Followed by “I’ll wait.”

[@JustShadowYT7]

THANK YOU SO MUCH YOU ARE SO HELPFUL

[@JustShadowYT7]

You are a hero

[@JustShadowYT7]

Mashalah

[@BestBuy]

Helping you tame your unruly tech is our mission.

[@erickretana8141]

I'm here to learn these steps because I'll work as tech support agent and I need to know how to unfreeze a computer thank you guys for showing how to

[@josephcowfie3803]

Thank you so much, only the last one could help. May you continue to help those in need

[@bntl0rbnn643]

PRO TIP: Light it on fire

[@irulian8285]

Nice!

[@onangela4588]

@@irulian8285 숏

[@jameslee6856]

Well actually one U GOTTA USE FLAAAAAAAAAAAAME THROWERRRRRR

[@sofeanurliyana1054]

THANK YOUUUU 😭❤️ THIS TIPS REALLY HELPS ME A LOT!!!

[@helldotsin]

Hopefully there are old people in the future to see this.

[@graysonma1143]

Thank You so much I had a hard time but it works

[@flypords]

Thank you so much! I used hard restart because my laptop was frozen with a black screen, and a cursor that won't move! I find this really helpful. Once again, thank you.

[@BestBuy]

Glad that worked. Helping you make the most of your tech is our mission.

[@ribhadigoldsis7311]

Thankyou for giving this tip its very useful my laptop started working within 5 minutes 🙂

[@BestBuy]

We're happy we could help.

[@Mister-Bones]

When it said agent smith, i was hoping it would be the guy from the Matrix explaining computers. That would have been very funny.

[@SantiagoGomez-hj1tx]

It is he/she swapped genders

[@shrekonion8307]

@@SantiagoGomez-hj1tx the guy from the matrix was a he and if it was a she then they wouldnt have swapped genders

[@joeblaster8770]

Agent Smith got an update.

[@divinemuyembe9600]

THANK YOU SO MUCH! IVE BEEN CRYING FOR DAYS!! At least my parents money aren't wasted!

[@cheemsper173]

Thank you my laptop screen froze the hard shutdown worked thank you guys so much

[@BestBuy]

Helping you tame that unruly tech is our mission. Thanks for watching.

[@shadowplayer11.86]

Thanks, the hard shutdown worked. I was really panicking for there, this video was a life saver

[@BestBuy]

Glad we could help.

[@BgChf-dg5lv]

YOU LIED TO ME. SHOW ME THE REAL AGENT SMITH.

[@r.e.m.8930]

My cat decided to lay on my laptop and he somehow opened a trillion task manager windows and now it froze

[@kurdistanindependance5471]

Dont expect that chromebook to last long. Saving up for a good computer might not be a bad idea.

[@takeshi_shinyama]

Appreciate yall. This helps a lot😌🙏

[@PingooProducts]

Best Buy is the best place to buy electronics and it’s great for tech tips. Thank you!

[@johnadamski9913]

I remove the battery pack for 30 seconds, then restart.

[@ayo4646]

I mean batteries are not that removable in recent machines, but works too.

[@ajihoyoonem9769]

Thank you very much for this info it helped a lot in fixing my daughter's laptop.

[@Zi7ar21]

alt-f4 and ctrl-shift-esc are useless against accidentally adding 10000 subdivision surface iterations in Blender

[@cleo6205]

Thank you. I am very old and it worked. Just subbed

[@BestBuy]

Helping you live your best life with your tech is our mission. Thanks for watching!

[@MUS1FY]

I wanted the last tip becouse my gta san andreas was stuck and i feel my heart is frozen but this channel save my life

[@ElonMuskegon]

I'm not taking advice from someone who's computer crashes due to an empty notepad document.

[@user-wh4jc3wc4d]

I'm not gonna take advice from someone who has lung cancer due to him being an idiot

[@InsaneFire10YT]

Real way to stop freezes: Don’t buy an amd-a10 all in one for $400 *Austin Evans reference btw*

[@the__geekboy]

Thanks, I just got my Laptop stuck with a black screen and Hard Shutdown fixed it.

[@BestBuy]

We're glad we could help.

[@stevethomas9320]

Best advice on a frozen laptop. Sometimes the screen freezes and nothing but a hard shutdown works.

[@BestBuy]

We appreciate it.

[@ShitalVare730]

The last one helped me and thank you very much because of you my computer was unfreeze

[@bobross5701]

I was hoping this was gonna be like some sorta meme lol

[@ihypyro]

Instructions were not clear burned my house down

[@yttoasty-6867]

eqlrlru yo h3

[@kishanthkoushik2766]

I usually pour hot steaming water until I can hear popping noises surely its the circuit thawing.

[@S4Minactive]

omg.THANK YOU!! My computer task bar was frozen and google chrome wasn’t even working cuz I can’t get it up, I was stressing so hard cuz I spend 400+$ for this laptop.tysm. I’ve used the “try the restart” method and it worked!! Omg I thought I killed my computer and had to buy another one...but you just saved my life!

[@biancadelatorre6735]

Thank you so much! The last one helped ! Had to hold down the power button

[@BestBuy]

Yes, we recommend holding the button down for at least 10 seconds to ensure the system isn't simply going into sleep mode. Glad we could help.

[@iimatsumeii]

Oh my gosh you’re a life savers thank you so much 😭🙏🏻

[@6yearoldmic361]

This saved my life thank you so much

[@XUIW]

"Ctrl+shift+escape" Don't you ever touch a computer again.

[@heythatsprettygood6492]

She used right control too lul

[@utpalbiswas1899]

Thank you lady . I just unfrozen my laptop having your advice. Thank you 🙏

[@gizmotheaxolotl9261]

Tysm this helped alot my laptop has been froze for ages

[@bvkronenberg6786]

Unfreeze? Well, about 3 minutes in the microwave does it, no problems.

[@dumcanem1282]

Instructions unclear: put microwave on defrost

[@_cicimey7867]

This was soooo helpful!! Thank you so much! 🖤💜

[@Kiaralovesfrenchtoast]

Life saver! The hard shut down worked I’m so relieved I was gonna be so dead since I share a computer

[@BestBuy]

We're so glad to hear that.

[@ally_2226]

Thank you soooooooooo much my computer was frozen for like a year and then I stumbled on this video

[@loveardonia-minano2436]

Thank you so much for this! Really an angel! 😁

[@CodingTheSystem]

Step one: Don’t buy a PC from Best Buy

[@its_lucky2526]

Coding The System so relatable 😂

[@amenxia9847]

Why not? Seems like a good store

[@ziggy3620]

THANK YOU SM 💜

[@rethinkrich]

Thank you! I followed the instructions and the tips worked perfectly! I have my computer back again!😃

[@BestBuy]

Awesome! Thanks for sharing.

[@yayanimommyrein109]

Thank you so much for this helpful tip because at this moment my laptop is experiencing the same problem. : )

[@Boraspear]

The problem is.... My computer is literally frozen🧊🧊

[@ayejk516]

Yup same,now I can’t do school work

[@mangofuzz]

Mine was too, but all I did was hold the power button until it turns off then it started working again

[@Aziz_76]

Wow i guess we are all professionals since we all gamers know them 😶🤦‍♂️

[@mrmaniac3]

Gamers rise up

[@AnnaLeverington]

tysm I almost cried my windows want working your the only video out there

[@slimekingprimexxx4727]

Thanks for saving me from my lag storm. 🙂

[@BestBuy]

We hear you. No one has time for a slow computer. Glad we could help.

[@rajminderkharoth3694]

Thank you so much my computer was stuck on the login screen for hours and it kept on getting hot when it was closed when I followed your first step it worked thank you