Chris Voss teaches us how to spot liars

Join us for an exclusive conversation with Chris Voss, renowned former FBI hostage negotiator and the author of the international bestseller 'Never Split the Difference'. Chris is one of the world's leading experts on negotiation, and in this episode, he shares his invaluable insights that can transform your approach to communication and collaboration.
In this episode, we delve into:
Mastering negotiation - Discover how Chris's tactics can elevate your negotiation skills, whether you're in business, sales, or everyday interactions.
The power of empathy - Learn how understanding emotions can lead to better outcomes in negotiations.
Labelling and mislabelling - Chris explains how to uncover hidden insights with these powerful techniques.
Detecting deception - Gain insights into spotting lies and building trust in your negotiations.
Silence and mirroring - Explore the tactics of using silence to gather information and mirroring to keep conversations on track.
Whether you're a seasoned negotiator or looking to improve your interpersonal skills, this episode is packed with practical tips and fascinating insights from one of the foremost authorities on negotiation.
Don't miss out on learning from Chris Voss's decades of experience and expertise in this captivating episode!
Find Chris Here:
@NegotiationMastery
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WHO IS WHAM?
We Have a Meeting (WHAM) is an all-encompassing sales agency that specialises in generating new business for companies, but how boring does that sound?
We launched in the Summer of 2021, with a list of company numbers and a mobile phone. After (enough) years in the sales world, our Founder spotted the gap between problems and solutions, and businesses that were sufferably aware that they had only 1 of the 2.
He was crafty, our Founder. He thought “Let’s build a bridge!”
Not for people to get over their issues and move on, but to close that gap between problems and solutions, so that everyone can unite and live harmoniously.
So, think of WHAM as a bridge. It could be sturdy like the Golden Gate Bridge, or like the rickety one off I’m a Celeb.
Either way, problems need solving and we can help with that.
If you can’t build a bridge in-house, get over it or get in touch!00:00 Introduction
07:30 Transition from Sales to Negotiation
26:23 The Neuroscience Behind Effective Negotiation Techniques
33:18 Harnessing the Power of Silence
40:16 Spotting Liars: Developing a Gut Instinct
46:37 Avoiding the Pitfalls of Why Questions