Faulty ResMed AirSense 10 Humidifier Chambers Leaking Water

[@CPAPReviews]

G'day mates If you use a ResMed AirSense 10 or 11 you can now register for a free www.sleephq.com account. It's super easy to upload, review and share your cpap therapy data. We're adding new CPAP machines to the platform every month so join our mailing list and we will let you know when your CPAP is compatible cpap.review/sleephq-newsletter

[@Gman-qm6bv]

Thanks Nick, I have replaced water chambers multiple times and this current chamber leaks. You isolated the trouble for me so now I know it is a bad chamber design causing the leaking and not the Airsense 10 machine itself. Good day mate and thank you again!

[@lukespack]

I wanted to thank you again. I was having trouble with my mouth and nose being so dryed out. I raised the temperature of the heated water, as you suggested, and had my best night's sleep and woke up without being all dried out.

[@lukespack]

I have not had any leakage in my humidifier but I get a new one about once a year thru my plan. I am going to start the vinegar and water cleaning. Thank you.😄

[@CPAPReviews]

Nice one brother. A lot of people use distilled water which has no minerals in it so they don't have the problem but if you're using tap or boiled water then it does work really well. Cheers

[@peterwilloughby1519]

I brought my AS10 in Sept 2016 and still using the same chamber. I use Coles demineralised water and clean it weekly. Never had deposits on the plate and never had a leak. I had a loan unit when first diagnosed and it's chamber was cracked as it had been run to dry it after it was cleaned without water in it by the technician. Rule of thumb, never let them run dry.

[@captainmort]

Thanks for that info, Nicko. Had my Airsence 10 for 7years now and hasn't missed a beat. Only changed the chamber recently as the air seal was starting to leak. All good now as my main therapy. I have a mini for my work trips. Cheers👍

[@anthonycarter4913]

Thank you. I woke up yesterday to find the water reservoir was empty this never happened before. Today I found the unit sitting in a puddle. I dried it off and re filled it but could see no leaks and was puzzled . The unit is 4 years old.Your diagnosis sounds exacty right, so I'll phone the hospital this morning and get them to send me a new reservoir. Tony

[@Goat67]

Thank you! For the last 2 days, I was wondering why I was using so much water. Then, I felt wetness and came to KZbin.

[@rick3300]

Hi Nick, just a tip that can be helpful when filling the water tank an AS 10. If you fill the water tank through the large hole on the end, and fill it until the water reaches the top of that hole, this is the same amount of water as filling the water tank to the full line with the lid open. I then turn the tank with the holes facing down to let out any excess water. Then give it a quick wipe with a towel. This has worked for me for the last 4-5 years. If you're pouring distilled water from a bottle that may be awkward. I use tap water out of the faucet with no problems, just a little vinegar rinse now and then.

[@CPAPReviews]

G'day Rick, wow what a great suggestion! I'll certainly give it a try. Thanks legend :-)

[@lisazappala4381]

I was told that tap water was bad to use because I’d the chemicals go into your lungs. I need to use distilled water. Don’t need cancer from something I need to live

[@theregularguy8600]

The replacement ones for the AS10. Have also been fixed like the one for the AS11. They have been out for a few months.

[@thomasa7807]

So they have addressed the issue for the 10 then?

[@jdizzle9011]

When Resmed comes out with the Aircurve 11 Vauto, I will be a happy chappy.

[@CPAPReviews]

Love your work brother

[@darryl1139]

Thanks so much Nick for the advice. So far all good with mine - bought it back in August. Will certainly look out for it mate 😀

[@CPAPReviews]

Hey brother, if it’s only a recent purchase it might have the new design plate (round). Cheers legend

[@darryl1139]

@@CPAPReviews No I got the same as you showed on the video ☹️ I will certainly be keeping an eye on it

[@CPAPReviews]

Yeah if you start reading the comments i'm sure there will be some people who will mention it has happened to them. Most people try and fix it themselves with glue or silicone etc or they go and buy another but you should definitely just a get a free replacement if it happens. All the best mate

[@John-viheavyequipment]

you might not be the thickest cpap guru on youtube but you have some dam good vids thanks for the vids

[@redridgegardening]

Only had my Airsense and OSA Diagnosis for 12months now and my chamber just started leaking the last few days. Right on that join!! Thank you for doing this video, i am now in the process of contacting resmed and the place where i bought it from. Top stuff mate.

[@jlperron4702]

Did they ever send you a new one?

[@angelamaxwell59]

Thanks so much!

[@TIFFandDRETV]

Thanks for the info. I’ve never had this problem, but if I do, I now know why, Thanks.

[@CPAPReviews]

Glad to help. Cheers

[@benrollans4144]

I’ve had mine since January 2020. I boil the tap water in the kettle, let it cool down to room temp and use that every night, make sure to empty it every morning and wash it in warm soapy water every week. Never had a problem yet. Like anything, there is always going to be good and bad of anything you buy but if you do your best to look after it, chances are it will last longer.

[@victoriajohnson3034]

Does this make the water distilled?

[@CraftsmanontheLake]

Being a bit proactive. When I first heard about this I brushed on a thin layer of UV resin on the seam and put it under a UV light for awhile. The seam is now like it's coated with a very thin plastic. Hard stuff too. I use this process as the clearcoat on the outside of fishing lures I make. If it's expanding/contracting It doesn't seem to affect the resin at all.

[@CPAPReviews]

You truely are the ultimate Craftsman! Love your work champ. You got links to that UV resin? I'd love to patch up a few of my old battle scared fishing lures. I keep them as momentos after big fishing trips but would be good to get them back into the water. Cheers brother!

[@CraftsmanontheLake]

@@CPAPReviews The usual suspect is Alumi UV but it's pricy. An exact knock off is some of the chinese brands on Amazon. Much less expensive on ebay. Look for UV resin there. Black bottle. The 200g is often the most cost effective.

[@nicbrownable]

@@CPAPReviews They use the same UV resin gluing all sorts of clear materials, and for dentistry. It is close to optically clear, so you get a nice finish without obvious traces of glue, plus it sets fast due to the UV action. If you are using it for a bunch of projects, get a more powerful uv torch to set it.

[@mitchelltanner6306]

Doesn't UV resin start to soften with heat - even the dental variety ? It is one of the reasons some ask for gold fillings.

[@CraftsmanontheLake]

@@mitchelltanner6306 It doesn't seem to and I don't think it does. It's actually epoxy. It just hardents under UV light instead of a chemical reaction like regular epoxy by mixing two together.

[@joycekerensky6880]

Thanks, you are terrific😀

[@CPAPReviews]

You are!

[@fredgoeckel1243]

Hi, I got a new AS 10 6 months ago. Mine has the round heat plate so they are available for the AS 10. If you need to get a new water chamber, make sure you get the new style.

[@clive3223]

Hi I have the new round heat plated one can you confirm I can use this with my Airsense 10 so it is compatible many thanks

[@Tailfoot]

Concerning the mat - what are the dimensions or the brand name? So far, no leaks, but it's probably a matter of time. Thanks!

[@universaldonor3100]

there is a link in his comments above to amazon for the mat...the dimensions are 12" x 15.5"

[@Codemonkey812]

They must have redisigned AirSense 10 at some point my tank is different. I have a round heater plate on the bottom, but I bought my AS10 in September.

[@CPAPReviews]

Haha, yeah they did mate. Good spot! They did this due to the faulty design. Cheers :-)

[@mikeo678]

Sounds like its luck of the draw on stock... just got my AS10 in December and got the same as in the video :-(

[@YoSpiff]

I have 2 Airsense 10's in my household. Both of the water tanks sprung those leaks within the first couple of years. The replacement tanks haven't had any further problems and appear to be slightly different from the originals. I do keep a spare tank on hand these days.

[@CPAPReviews]

G'day mate, thanks for sharing your experience. All the best with the new design tub. Nicko

[@clive3223]

Hi can you tell me are you using the new Airsense 11 chamber with the Airsense 10 thanks

[@YoSpiff]

@@clive3223 No, I don't believe the AS11 tank will fit on the AS10 and I got my tanks long before the AS11 was released.

[@jlperron4702]

Did you get free replacement chambers from the company?

[@YoSpiff]

@@jlperron4702 I was told a replacement would be sent, but it wasn't free. I finally bought one through another source when it didn't arrive. A year later it showed up. I refused to pay for something that was a year late. I used that one when my wife's AS10 leaked.

[@SheilaR.08]

My new version humidifier chamber does have the removable piece that goes into the top.

[@mrsh53]

I've been using the AS 11 for 3 months. The water chamber is leaking and making a mess. I'm going to call the Supplier-Performance Medical-next week after the holidays since they're closed until then. Thanks for the info. 😊

[@julietaylor6091]

😱 Re11s They're supposed to be the best thing since sliced bread, by the video advert I just watched. Thanks for the heads up. I was thinking of updating due to the 'flooding' of my 2nd water tank! Will check out other sites for other brands and if they have the same water leakage fault, as my Resmed 10 ladies HAS, AGAIN! We all know water and electricity don't mix, so I'm wondering if there's a LEGAL action that can be taken against the company for FAULTY equipment as say car companies have?

[@sheltermutts4185]

Thanks Nick! A leak would be disastrous with about $1,000 worth of batteries, inverter, solar charger, and monitor in the nightstand that holds my cpap. Found a nice mat on Amazon for about $15. Glad you put this out before my chamber leaked. We have 2 so maybe double trouble.

[@CPAPReviews]

Nice one mate, happy to help

[@digginerupforte9606]

One wonders whether the creation of a pond to house ones electrical CPAP machine ( or any other electrical device) is advisable?

[@adrianspence4477]

Just got the cpap mat Really good.

[@sammyfromsydney]

I've had the same problem. A towel also works well underneath. Not as non-slip as the rubber, but almost everyone has an old towel lying around. That's what I'm using.

[@CPAPReviews]

Nice one brother. thanks for the great tip. Nicko

[@beseez]

Seems overheated dry units are creating the seal breakage. What metal plastic responds well to being heated for longterm that doesn't create issues? I've been awakened and smelled the heated dry container, it is not good for anyone or anything.

[@renatoaugusto4898]

Thank you friend.

[@markbarron346]

Just called Resmed regarding a leaking Airsense 10 Humidifier. It is about 18 months old but they said only a 12 month warranty on the reservoir and heater hose so you need to buy a new new one for $100. I had paid for an extended 5 yr warranty but only on the unit itself apparently. They also said that the version 11 hasn’t come up it to Australia yet !!!! So no luck in getting Resmed to replace the reservoir :(

[@CPAPReviews]

Hi Mark, unfortunately that's an all too common story! Yes, i understand no product is made to last forever (i believe they only have a 3 month warranty which is ridiculous) but surely they can design a part that does not leak water and potentially ruin your expensive machine. $100 is also a joke! About $30 in the U.S. AirSense 11 not available in AU yet and i don't think it will be until late 2022 or potentially early 2023. Cheers

[@gregtee1693]

Hey mateys... I use a polident denture cleaner tablet to clean the residue in the bottom of the chamber. Also found a good affordable silicone rubber mat at the pet store that is meant for pet food bowls to go on/in and does the job nicely. Luckily too 'cause my tank leaks, but woll shoot off email to Resmed... thanks Nicko.

[@anneronne8142]

In australia. Rtv clear silicone around the plate seal is also a solution. No need to heat up.

[@zippy7]

Thanks Nicko - Didn't know this could leak. I have to say my first impressions was that the overall design was a lot better than the AS9 - those 4 plastic clips were driving me nuts (and that plastic was the weak point and first to break). It was very annoying to me at the time that Resmed did not sell replacement parts, only the whole water chamber. That's a nice mat you pointed out - will look into it.

[@feelincross1]

Mine was a brand new replacement too.

[@aussiegamedad7524]

I just spent $80 and bought a new one, last one lasted a couple years. It's designed to fail so we have to buy more... Well played Re$med

[@ZEUSAIMIGHTY]

Thank you!

[@billhunt6972]

I've had the same problem with a machine that's 2 weeks old

[@julietaylor6091]

😱😱😱😱

[@bobalouie2413]

Great video, thanks! What is the purpose of that oval opening in the bottom of the water chamber? When cleaning, it allows water to get trapped between the metal and plastic layers.

[@nicolemorish9647]

Where do you buy the mats from

[@CPAPReviews]

Hi Nicole, i always put all the links in the video description. Cheers

[@richardcranium5839]

one other thing i've noticed- -if your night stand or whatever you set your machine on is not dead nuts level , if you go to the fill line you'll get water blown through your hose. i put painters tape on the outside so it is easier to see the level. only go halfway between the full and next lower marks.

[@CPAPReviews]

G'day Richard, thanks for sharing your advice mate. Much appreciated. Nicko

[@clive3223]

Hi Nico so glad I stumbled on this video, I have had several chambers with this leak problem & have today been given the New chamber for the AS 11 with the round plate by my clinic, can I now use this with my AS 10 has I thought they had given me the wrong Chamber but just to confirm it is Compatible & ok to use with my AS 10 many thanks

[@CPAPReviews]

I'll have to check mate but i would think not as it's a completely different shape? Hmmm

[@thomasa7807]

I will be getting an apap machine and leaning to the 10 but the leak issue concerns me so I hope they fixed it!

[@CPAPReviews]

G'day mate, every machine will have some design flaw, just get a little protector matt in case

[@chucksylvain8244]

I've had an AirSense10 for about 5 years & I get less than a year on the water tanks. I've bought the standard tank for $29 & the "washing machine safe" for $39 & it doesn't make any difference, they all leak eventually. The other thing is the hinge tab on the cover front side snaps off. Machine works great, tank sucks!

[@user-fl5lr1nm5v]

You can pop the humidifier into a UVC steriliser (eg Lumin) but also use boiled water (once it’s cooled) to avoid the mineral deposits on the heating plate.

[@johnlovell1035]

I ran across a issue on Dream Station humidity chamber the swivel connection on top can be easily broken if the tubing isn't pulled straight off. And to repair it you made need to cut the wire for the heating hose connection. Its a simple fit just some super glue and a piece of transparent tape. Also there is gasket inside tank housing they may work its self off. I only noticed this because the machine was getting louder. I've since have ordered a 18 inch hose and hose to hose connectors. But I've also have taken a hose fitting that O2 hose can placed, blocked off that hole and placed a bit of olive oil on that fitting when i got placed back on to chamber so it can be easily removed and not get stuck. I choose olive oil because its food safe and.. The only bad issue is the super glue fumes may linger a few minutes. But wasn't a big deal to me. I worked at a rubber manifesting plant where if mold joints a would come apart just a little. Super glue was applied and excess was burned off using a electric soldering pen. And wasn't required to wear a mask.... Also on my old gray ResMed the tanks would only last about five years. But that also depend on the heat setting you preferred. The higher the temp the plastic would come loose around the medal plate over time... But way no recall on low level of melting plastic on the humidity tank.

[@l214laus]

Good tips Nick. My chamber sprung a leak during 2020. Bought a new chamber the next day. I did keep the faulty device so I shall contact ResMed. I hadn’t thought about doing that. I’ll give the vinegar a go for the current container. Once or twice a year I 1/3 fill my kettle and slop in vinegar and boil the kettle. After the boil, I fill to the top with hot tap water and leave it in overnight. Clears up the window of the kettle. Rinse well. Only a third fill the kettle as the water and vinegar bubbles up and if filled more then tends to escape through the spout.

[@CPAPReviews]

Hey brother, i think most people have encountered it at some point. Great work with the Kettle! I'll have to try that one out for myself mate. Cheers

[@garymi2]

Can you use this rested without the humidifier?

[@garymi2]

Resmed

[@CPAPReviews]

yeah mate however you need to buy a little side plate that goes in where the humidifier normally goes. It will be 2db quieter also if you do this. Cheers

[@michaelk7179]

Will a AS11 chamber fit in an AS10? Thanks for your great content!

[@CPAPReviews]

G'day brother, nah she won't unfortunately

[@geekmuffin]

@@CPAPReviews Just like Fred G and The Regular Guy, I received an AS10 last year that came with a reservoir resembling the AS11's. It fits the AS10 perfectly but has the round metal heating plate on the bottom like the AS11 version. Since it came with my machine, I'm assuming it's an official ResMed part now. Might be worth the trouble to insist on the newer part when ordering a replacement reservoir. I've had zero leaks of any kind (knocking on wood).

[@LexiHelterbrand]

I have had many patients complain that their chambers crack along that glued lined between the metal plate and the lower portion of the chamber. Assuming it’s due to the heating and cooling functions.

[@CPAPReviews]

Hi Katie, thanks for sharing your experience. They have certainly worked on improving the design and the reliability. Thank you

[@louml6233]

I have the same problem and the clinic where I got this from blamed for not know how to operate the machine.

[@lindawillson7417]

Where do buy the mat

[@ianfinlayAustralia]

Thanks for Videos Do you have a video on AirSense10 - My water chamber is making a god awful whistle sound when I inhale, chamber 1 couple of months old, if I jiggle chamber it eventually stops, but I haven't got rhyme or reason what is causing it. When I press top and bottom together whistle goes away. wrt chamber leaking - I was advised by resmed Newcastle they are an item that needs to be replaced every 12 months ! Theres also a fairly bad logic fault in units, if humidity dropps off (i.e. no water in chamber, heater does NOT turn off at all, and will get roasting hot) As airsense10 does regulate humidity from sensor in delivery pipe , it could also know when to turn off heater below chamber -

[@digginerupforte9606]

One wonders whether the creation of a pond to house ones electrical CPAP machine ( or any other electrical device) is advisable?

[@livinwiththeedges8283]

Thanks for the information. Had the cpap on an uneven surface and the leaky seal cause a flood into the machine, totally dead cpap now.

[@lisadoyle1077]

I have just sent my machine to Resmed as it stopped working. They looked at it and told me there was water everywhere and I must have dropped it (which I knew I hadn’t) and due to the water damage it was not under warranty and told me it would be £520 to fix. I ended up buying a new unit at £560! I KNEW IT WAS NOT MY FAULT!!!! "………..What should I do?

[@lisadoyle1077]

I complained to Resmed saying it must have been the humidifier leaking, however, they say if the humidifier was leaking, then that would not get into the actual motor and inside the machine.???

[@breaker1685]

Keep pushing it up the line for a full refund!

[@traceyfonda5300]

I have the same problem. Have Resmed fixed this or not

[@dancingwithgramma3339]

I'm gonna pay more attention to mines

[@arteoverby8433]

Is there a aircurve 11 coming soon? (BiPAP)

[@Vladviking]

Two failed now for me. If you drop the tank on the sink even a little the glue and plastic crack and fail allowing the silicone gasket just enough to break seal. It may hold until the tank is full and there is enough water pressure to blow the seal. If you find yourself running out of water faster than normal check your expensive bedroom furniture for water damage.

[@nomadsolos]

the water tank leaks on the Aircurve too.

[@Tucker2love]

My chamber is super hard to get out.

[@CPAPReviews]

Hi there, it shouldn't be. I do get the odd one from time to time that hasn't been put together properly so make sure the top section is clipped into the bottom section properly _

[@underthetornado]

Good to know. Explains why they keep sending me extra tanks. Lol I haven't had an issue with it as I kept it low and use distilled. I don't fill it all the way. I've had to return the machine 3 times in a row for faulty operation. I finally plugged it into a surge protector and knock on wood no more malfunctions. I notice if you have it set to auto on/off. The event resets and erases any prior memory of an event if you get up to pee. I do about 5 times sometimes (weak bladder) so I lose hours of actual event recordings. Am I the only one noticing this?

[@G_4213]

Super glue around the edge will fix it... the super glue wicks into the crack and seals it.. I done mine a couple of years ago and still good.

[@CPAPReviews]

G'day legend, yeah there's plenty of fixes and thanks for sharing that one too but i really don't think people should be forced to fix or come up with a work around for a faulty design. They should just be replaced with a new non faulty one. Cheers

[@Aiti_Tovi]

Wish I knew that before... because I just bought the 100 dollar square one today🙄 because the people at the shop told me that it's better quality and than the round one, that the round one doesn't last as long which is why it's cheaper. I guess they're lying to customers to get rid of discontinued stock. Hard to get any honest honest service these days. Pity I saw this too late! 😩

[@insightfulchannelplus]

So, I just got mine, and didn't realize that the humidifier came in 3 pieces instead of 2. I used it the first day, and while it it wasn't the most comfortable thing, it did what it needed to. I go to clean it like the company told me to the next day, let it air dry, fill it and then I go to put it in. When I use it "high leak detected, check water tub." The error message took less than 2 seconds to come up. It was Saturday when it happened. The place I got it from wouldn't be open till Monday. A replacement tub is 30 dollars, and I didn't know if Medicaid would replace it since it seemed like I was the one to break it. I was so angry. I told everyone. Lo and behold, I find this video after several failed attempts to find any info in the forums. I see that the humidifier tub has 3 pieces, and immediately go to check where I dry my dishes. Nothing. I inform everyone, and look again. It has stains on it, but it's on the kitchen table. I have never been happier. I reassemble the humidifier, put it in, and it works. Thank you for the informative video!

[@ClayBlasdel44]

My ResMed 10 runss out of water about 4am because the water chamber doesn't hold enough water. I won't buy the Model 11 for that reason. They could easily make a larger water resorvoir and sell it as an option but they don't. I am finished refilling my machine in the middle of the night. So they lost me as a customer.

[@CPAPReviews]

Hi Clay, thanks for your great feedback. Yes it's a very valid point. They could easily design 2 x chamber sizes 1. 380ml and 2. 500ml . Many people experience the water running completely dry which is also not good for the chamber health. Cheers mate. Nicko

[@BALL_BUZZ]

Super glued mine that did that. Just ran the super glue down that line and created a seal on the outside. Worked great until my new one came.

[@metalmister]

Can you help? My machine seems to work well, but the water reservoir makes a whistling sound, highly annoying and i cant sleep. This is the 2nd chamber

[@maryrenu2927]

Hi Nick as usual I enjoy your videos.Just one question I hear different people that you can top up your chamber with the Demineralised water every night I put clean water every night,what do you suggest? Thank you

[@CPAPReviews]

Hi Mary, that's very kind of you to say. I see no problem in 'topping up' if it's demineralised. Best wishes Nick

[@virgil3241]

Ive had mine since Aug 2021. So far no leaks. Is this a problem that will eventually happen to everyone that owns these? I clean mine every 2 weeks and let it soak in just soap and water, and air dry. My old unti was cleaned the same way for 6 years and still on all the original hoses, etc. So I must be cleaning them right. But if this does fail 100% Ill be emailing the company

[@songmaker317]

Thanks for your videos! I am troubleshooting an AirSense 10 that is drying out my mouth incredibly! It has also caused other health issues. In comparing an AirSense 11 to my 10, the gaskets where the cannister attaches are different. The 10 has the sealers attached inside the machine at the ports and the cannister had no sealing component. On the 11, one port has a sealer and the other doesn't. I am thinking that there must be issues with the 10 on that one port, therefore the 11 design is such that when you get your cannister recorder, it comes with a sealer. I'm wondering if there is a way to replace the sealers at the ports on the inside of the 10? Or I can CAREFULLY pull of the sealer on that one port and purchase a new cannister that comes with the sealer. I may not be making any sense at all! Sorry for the long explanation!

[@charelldrivessocal953]

Well, now I know we need to get a second humidity chamber. I haven't cleaned it yet because my sister can't be off of her BiPAP machine for more than a few seconds. (She has ALS) I've only filled it with distilled water so it still looks clean.

[@richardgross6061]

Hi I have an AirSense 10 can I get an AirSense 11 water chamber? since the AirSense 10 leaks overtime?

[@jamesscoles827]

8:32 am I have a fault stating the humidifier no longer heats up . There’s a fuse that is under the heating plate they say to check, I did and it tested fine. You have any suggestions?

[@breaker1685]

Mine is not leaking at present but what really irritates me intermittently, is when I breath in and out the chamber makes a little clip-clop sound, somewhat like hitting a book with a pencil. I take it does that because of the three parts of the chamber fitting loosely together. I am thinking of contacting Resmed about that under warranty....

[@jacob61541]

Knock on wood I have not had any problems with mine since I started cpap since last year

[@CPAPReviews]

Nice one mate!

[@PatMagee-i6h]

where are the humidifier chambers and can you replace them

[@water713]

Thanks. I rang the supplier and I am still under warranty. They are expressing me out a replacement

[@CPAPReviews]

Nice one brother

[@victoriajohnson3034]

Would a faulty chamber make my machine shut off about 30 minutes after i turn on machine. Machine works fine with no humidifier.

[@AnneGoggansQHHT]

2 tanks, both leak. Have ruined my good nightstand

[@CPAPReviews]

You're not alone my friend!

[@Icemanlb]

Got a question someone here could hopefully answer. My resmed airsense 10 recently stopped transferring data to my air. It no longer shows having reception bars, use wise it is not very old. I was curious who pays for the mobile service? Is it paid by your provider or is it included with the machine? I am in-between providers and am wondering if they could have disconnected my service.

[@dorothycoyne5197]

I am wondering why at top of machine when everything turned off a green light appears and only thing I can turn it off is unplugging whole machine. It never used to do this. Do you have any thoughts about why this happens. Thank you.

[@jodiemartine]

just a note I've found that you don't get any build up if you use distilled water

[@CPAPReviews]

Thanks for your great suggestion Jodie. Much appreciated

[@jodiemartine]

@@CPAPReviews Glad I could help

[@jamesfinnigan5357]

Searched for distilled water in the major supermarkets without success. Then found out they sell demineralised water (found in the cleaning products aisles in 2 or 5 litre containers - not expensive) which doesn't leave any scale residue in the tank.

[@lockpickingengineer7458]

This can be caused by using a dishwasher to clean it

[@CPAPReviews]

Yes that's a good point you make! They can actually be put in the dishwasher if it's on 'gentle' cycle. Cheers

[@feedmeseymour954]

When looking for a replacement for my S10 tank it seemed there were two versions, the one with the white tab on the top, and a sturdier, dishwasher safe one with a grey tab on the top.

[@tama38hz]

Yes! I have two tanks, they both seem to be damaged after I began using a dishwasher to clean them

[@Leslie_ann_h]

A leaking water chamber is the exact reason why I am planning on not using my humidifier except if I get sick AND even then I will NOT be using the heat setting and will only let it be used as a pass over humidifier.

[@tarasnow-burch7203]

I told them today that it sucks. I had to order a new one and it only cost $14.09 usd with taxes and shipping from the company. Still looking into purchasing a new machine but it will have to wait until that 10% goes into effect.

[@CPAPReviews]

HI Tara, i think you got a good deal. It costs around $99 here in Australia. Best wishes. Nicko

[@tarasnow-burch7203]

@@CPAPReviews Thanks. I was actually blessed with an airsense 10 autoset with only a mere 93 hours on it yesterday. I had hoped to win one of your new ones and now hoping that others are blessed by your gifts. I have learned so much from you and now have better nights rest.

[@mcourville]

I recently started receiving the water tub with the full metal bottoms, instead of the round bottom, for the Airsense 10. For some reason the new model leaks air, not water, for me. I cannot get it to seal, and there is nothing that Resmed or my equipment people are able to do about it. Have you ever come across this issue?

[@maloneandsloan2137]

Hi, did you ever solve this problem with your CPAP water chamber? I have had the square bottom ones and just got a new CPAP machine (my other was 5 years old) and they sent me a water chamber with a round bottom which I’ve never seen before. When I put it in my new machine is scratched the inside on the bottom pretty badly! The fit didn’t seem right but it appears to be the correct chamber.

[@chrisc8398]

I have had a number of these chambers, and they all start leaking after a few cleanings. This almost seems to be by design - the engineers couldn't be this incompetent. They should have recalled these and replaced them with a better design. The older design did not have this problem.

[@michaelduha]

I was wondering why I felt like mine was leaking water when I picked it up I thought I was losing my mind. All the sudden the water is almost empty in the morning and my mouth is dry as hell.

[@dimiterprenerov8683]

Nice, just needed this to decide not buying AS10. This mat is not cheap by the way. On American Amazon it is 40 buks with a protective cover together. Just the mat is not available. The same mat and dust cover is 25 Euro on German Amazon.

[@CPAPReviews]

G'day mate, i guess like anything the word 'cheap' is a relative term and relative to other cpap related products it certainly cheap. Cheers mate. Nicko

[@OH-ll6vb]

Hi.. my resmed airsense 10 leaks at the chamber where there's a black tube spout. Do you know why? Pls help. Thanks.

[@jeffj318]

Great video, Nick. I get a water chamber every three months. Not much cleaning to do then, I guess?

[@CPAPReviews]

G'day Jeff, yeah i've seen a lot of people talking about this actually. How incredibly wasteful it is to throw out perfectly fine water chambers every 3 months. It's a bit of a joke really and is all to do with corporate greed (like most thing). Some sales exec at ResMed would have come up with some BS replacement schedule and then done some BS deal with the health insurers in the back room. Down here in Australia that faulty tub will set you back around $100 haha. They love us! Cheers brother. Nicko

[@johnrobinson6449]

@@CPAPReviews Holy S#!7BALLS! When I got my S-10 new I paid about $35 USD for a second chamber. Sounds like Resmed not only have Aussies over a barrel, but bent over that barrel too!

[@CPAPReviews]

@John Robinson Mate my butt has been sore for a long time! It's bruised black and blue haha

[@johnrobinson6449]

@@CPAPReviews I just now thought of a possible explanation for the discrepancy in price. Here in the USA I have Medicare Health Coverage. Thinking about it, I'm guessing the price I paid wasn't the full price, but my portion of the cost, i.e. my copay. Medicare picked up the additional balance. So I guess, indirectly, I'm bent over that barrel too.

[@skypilotnpc]

Don't know if someone else posted this, but get the dishwasher safe chamber. Model 37479. It's better made and I've never had one leak. Just wash normally in sink. Standard chambers are junk and Resmed should really compensate.

[@exxr]

That dishwasher safe chamber is made of polycarbonate plastic and I'm not too sure if it contains BPA since this material is typically made with it.

[@Kirdiegirl72]

HELP I HAVE AN 11 AND MY HUMIDIFIER SEAL IS LEAKING. I DO NOT SEE A WAY TO FIX IT.

[@0AbsolutZero0]

I guess I'll be running water-less on my brand new Resmed for the foreseeable future

[@MrJbezzz]

FYI, ResMed has designed a new water chamber with a circular bottom plate to replace this one!

[@CPAPReviews]

Yes that is correct

[@MrJbezzz]

I am saying that I received a new tank with the circular plate for my ResMed10

[@mattmill00]

@@MrJbezzz Where did you get the new tank with circular plate? My AS 10 came with one when ordered last June but cannot find a supplier that has that style or even knows about it's existence.

[@kevinhilbrunner3439]

It is a very poor design and got rid of my Red Med since the water chamber leaked at the glue line after about 4 weeks of use. As it got heated up it would start leaking.

[@CPAPReviews]

G'day Kevin, great to see that membership badge next to your name mate! Really appreciate the support. There's no doubt it's a design flaw (which is why they have since changed it). What machine did you changed to if you don't mind me asking? Cheers

[@kevinhilbrunner3439]

@@CPAPReviews Hey Nicko.... I believe it was the 10 and was over 4 years ago, my DME supplier moved me to DS1 after having numerous issues with the water chamber of my Res Med. It was the chamber you showed in your video... Cheers....

[@joelclark634]

mine leaked out got the machine wet and no it wont power on

[@CPAPReviews]

Sorry to hear that Joel. I'd probably demand a replacement. Let me know how you go

[@joelclark634]

@@CPAPReviews its powers back on now must've got wet from the leaking tank

[@heuerj88]

I have the AirSense 11 and the tanks leaks unfortunately. I got it in November. The company I use for supplies made me pay out of pocket for a new tank because it hasn’t been 6 months yet. My question though is will the water leak do any sort of electrical damage to the hot plate or the machine itself. That’s honestly my main concern.

[@garytravis3781]

How do I get into the cynical settings on my res 10