Fisker Ocean - Steps to Get Your Money Back

[@cdt1983]

I'm so glad they decided in your favor. Fisker has taken advantage of so many people by releasing a vehicle that was incomplete and full of safety problems.

[@EV-365]

It’s so sad when I think about. This car could have been great.

[@justinbukoski1]

I have my teleconference scheduled for Monday. The regenerative braking hasn't worked since delivery. I opened my initial case on November 9th and despite multiple promises to send out a tech no one has even contacted me for service. Car has been sitting unused in the driveway for months except to take it around the block to keep the 12v charged. We'll see what happens. Congrats on winning your case. I hope you actually get paid.

[@EV-365]

Good luck on Monday. Lean into the safety aspect of the regenerative braking not working.

[@justinbukoski1]

@@EV-365 For sure. The mechanical brakes squeak like crazy now because they were never designed to stop a car that heavy with out regen. A tech told me on the phone it wasn't safe but there's just no way to prove that.

[@typxxilps]

@@justinbukoski1 focus on the main issues and avoid to mention the smaller ones cause people have to listen to you on the phone and their attention span is quite limited. Big points are convincing and as EV 365 pointed out focus on street safety . Avoid to mention you have had used the car cause if you tell such circumstances you shoot yourself in the foot. The counter argument would be instantly : how could you drive on a public street with a car that was not safe Your credibility will be shattered or at least damaged. You have 1 chance only cause time is running up.

[@EV-365]

@@typxxilps great advice. Stick to the issues that impact usability and safety first and foremost.

[@fbskiracer]

How did you case go?

[@Lightdog555]

Happy for you! I went through arbitration against BMW and unfortunately lost and I was with an attorney to kudos to you for doing it by yourself and winning

[@EV-365]

Thanks! Sorry to hear about the BMW. Did you end up selling it?

[@Lightdog555]

⁠@@EV-365 No I went through some financial difficulties around the same time so I ended up voluntary repo it but before that I got a 2018 clarity plug-in, hybrid It did ruin my credit, but it was ruined anyways from some other issues, but that was in 2021. My credit is now back to prime I plan on trading in my Clarity for either an ID4 or polestar 2

[@highlandbeachbum2196]

My Fisker works really well, and love the car. Sorry to hear about your experience

[@EV-365]

Yes, it’s unfortunate. I would much rather Fisker be in great shape and everyone have vehicles that worked. The car is functional, could really be a great vehicle.

[@rmorales1029]

@@EV-365 update, a tech came out about 3 weeks ago and addresses all of my issues (replaced my Adas module, installed air vents, updated. Y key fob and made sure all other modules were current). The car is now working as it should be with 2.0 software. Now if we can on,y get software updates 3.0, 4.0 and get access to R Tesla superchargers. We have a month to see what happens.

[@noelle475]

Thank you for putting this video together. I am going through the process and in over my head, so I really appreciate this.

[@rmkep]

This is a get in line solution for Fisker creditors. Good luck ...

[@melvinholland9656]

Thanks, showing other Fisker owners the path to at least fight back against a fraudulent company. I'm very pleased you won and hope you get your funds before Fisker disappears.

[@EV-365]

Thanks! Definitely not out of the woods until Fisker cuts that check!

[@EV_OG]

Hey Raj, Thanks for sharing your story and CONGRATS on your win at arbitration!! Our FOO is fully operational so we don’t seem to have a buyback case to make, but I would if I could despite loving our FOO. Maybe we can do it for a partial buyback on features not delivered…?🤔

[@melvinholland9656]

EV OG....I've watched all your videos and you have been very reticent to address the myriad of problems many owners are having with Oceans. Sooner or later your vehicle will develop a 12volt problem or FOB doesn't work or bricking, then I'll be waiting to have you tell us again how good customer service is or how special the vehicle makes you feel.

[@EV-365]

Thanks OG. I don't think this would work for partial buy back due to features not delivered. But one of their three items is value (usability, safety, and value), but it would have to be tied to actual warranty related issues that Fisker has had a chance to repair. If you can do that, it could be worth a shot. Worst case they will not offer an arbitration hearing. But this may be more for small claims court, which is also what folks will need to do if they do not like the result of their arbitration.

[@boscoblack]

@@melvinholland9656someone’s a little emotional

[@NCFinanceGuy]

Remember that winning an arbitration and getting funds out of an insolvent company are 2 very different things.....

[@EV-365]

Have to take step 1, to get to step 2. Can't wait for them to go bankrupt before making an effort.

[@eganeles]

Thank you for the information. What if Fisker offers to replace your car? They have quite a few, as they sign up new dealerships.

[@foxtrotwolf6081]

I was wondering the same.

[@Tacocat123]

i believe its your choice to get a refund OR a replacement, and i doubt Raj wants a replacement

[@EV-365]

When you submit the case, you have a few options to choose from...Repurchase, replacement, reimbursement of repairs/expenses. I opted for Repurchase.

[@merrillcrawford3412]

I just had my hearing. The lawyer for Fisker tries to twist all your words and said that absolutely no Fisker has completely died. Mine is a total brick. I bought an Audi e tron. Can't wait to get rid of the Fisker...

[@tijerinam]

Do you mind sharing what your ruling was? I’m about to head into my hearing in 2 weeks.

[@EV-365]

I got the repurchase ruling but of course they have not come through with their obligation to repurchase. I am hoping to get some traction with Chase. Fisker never transferred to the Title to me so technically this is not my car!

[@IbrahimAwad-eu6uk]

thanks a lot Raj, super helpful. I think I may need to reach out to you to better understand the difference btw your process and Lemon law. I ve been facing issues, mainly the center screen which has been completely dysfunctional for the last 2 weeks, and on and off prior to that

[@EV-365]

The main difference I can tell is that the NCDS process is governed by the warranty, and the 5 points I mention in the video. Each state has their own lemon law rules. NCDS does take those into consideration with their cases, but it is more about warranty issues that impact driving, safety, value that the company has not been able to resolve after being given ample opportunity.

[@IbrahimAwad-eu6uk]

@@EV-365 thanks Raj.

[@rmorales1029]

Thanks for your update. I am awaiting the arbiters decision. Too bad it has to come to this cause the Ocean could have been a wonderful EV! To this date I am still waiting for a tech to come out and address the various issues with our vehicle.

[@rwuppp]

Thanks for the video. I have also been successfully awarded repurchase by arbitration. I'm wondering if you have received your money back yet?

[@EV-365]

I have not received my money back. Sadly, I don't expect to see anything from Fisker. I am trying to work this through Fisker Finance (aka Chase). Fisker never transferred the Title to me so, I have basically told both Fisker and Chase I'm not paying any more and to come get their vehicle.

[@lisisuarez]

Raj can you clarify something? Around the 10 minute mark in your video you mention that some owners cars have ceased to function after the claim was filed by the owners. Is Fisker bricking the car intentionally once a claim in ongoing?

[@EV-365]

No. I think people are either having issues with their 12-volt battery, or software 2.0 was causing an issue with the 12-volt causing it to drain quickly.

[@04ngsnake]

Did your credit get affected by not making your payments?

[@EV-365]

Yes, it would. You would need to work with your loan company to put a hold on the account.

[@JJ-yy5us]

What were your list of issues that you argued?

[@EV-365]

I listed out everything I had in the original case but the main ones were the car not going into gear, automatically shifting into park, seat sensors in the back seat not working, and it ultimately being bricked and completely unusable. But I notes all of the other greatest hits as well: key fob, AC vents, software updates, alerts, cruise control, etc.

[@mrking58]

Are you going to post the videos where you documented your issues with this car since delivery? Your other Fisker videos are really positive up until about 3 weeks ago.

[@EV-365]

The videos with issues are up there. Definitely much further out than 3 weeks ago.

[@mrking58]

Where? I only see a few videos on your page about the car.

[@mrking58]

@@EV-365 I'm genuinely curious - where are the videos documenting your issues?

[@EV-365]

@@mrking58 I sent those into the NCDS. Short 15 - 30 seconds clips. I spoke about those in the last several videos. I had to balance working with Fisker with hopes of repair and piling on Fisker while the rest of KZbin was. Wanted Fisker to succeed and gave them benefit of the doubt so did not want to highlight issues that I was told would be fixed. Unfortunately did not happen so had to go arbitration route. Figure I would help people through the process that have legit issues. The seat sensor issue which kept the vehicle from driving and affecting rear seat air bags and the car being bricked are the main ones I had.

[@mrking58]

So you aren’t going to post the videos or your actual arbitration award? Seems you’re upset with being left with a depreciated vehicle and you’re looking for a bail out.

[@JW-bf3ny]

Any update on your buy back? Sadly, I missed this info on NCDS and filed a lemon law suit in CA prior to FSR declaring bankruptcy. My CA lemon law attorney does not seem able to make progress with the Delaware bankruptcy proceedings.

[@EV-365]

Nothing from Fisker unfortunately.

[@stockforus283]

Did you get your money back?

[@EV-365]

As expected, nope! Still working this with their Legal and Chase, but getting crickets from the Fisker end of it all!

[@stockforus283]

@@EV-365 Please update us, as I am in the same situation and have not been paid back by Fisker.

[@krafter324]

Realistically we ALL don’t have features that we paid for. They should at least be looking at the packages that were offered and refunding buyers, but the note holder is liquidating all they can as quick as they can to wipe things clean.

[@EV-365]

Agree with you 100%. The whole thing is terrible for the people that believed in the company and Henrik.

[@kerryswecker9964]

Did you get a repurchase yet? They suspended the arbitration program indefinitely. Not sure what the next step is……

[@EV-365]

Still waiting. I have heard from Chase Finance and sent them the paperwork. I have sent everything to Fisker's legal as well. They have a few more days to respond!

[@ryanboyd6192]

Keep us posted!

[@michaelmcfadden6125]

Hi Raj! I just won my arbitration case today! Unfortunately, it is the same day Fisker Group filed for bankruptcy. The document the judge sent over states “Fisker now has a legal obligation to repurchase the vehicle” I am wondering what your thoughts are on this given the circumstances revolved around their bankruptcy. Do you think them being legally obligated matters anymore? I am not sure if I will be paid back even with winning the case. Also, have you been paid back yet?

[@EV-365]

Glad you won the case! They have been turning a lot of them down. As expected, I have not been paid back, and have received no communication from Fisker. NCDS has tried to reach out to them and no response. I financed through Fisker Finance (aka Chase) so I am putting the pressure on them to get this resolved as well, and have made clear to them and Fisker Legal that I am not sending in any more payments. I am not sure how bankruptcy is going to affect this. Companies are supposed to have money set aside for warranty related issues (this would fall under that), but I read somewhere that they did not do that. Either way, having that paperwork with the decision is good to have as we navigate this. Ping me directly if you want to chat further!

[@michaelmcfadden6125]

⁠@@EV-365thank you for responding to my comment! I just got notice from NCDS that because Fisker filed for bankruptcy, my case is no longer applicable. You may want to contact them as well. I would love to get on a call and chat about alternative solutions with you sometime. This whole situation is mind boggling to me. Right now, I’m at a cross roads. The dealership I purchased the car from is offering me a Fisker they currently have that is working order in exchange for the current Fisker that doesn’t work. Honestly, the car is unsafe and not dependable so I would take that car and sell it. But at this point, I would lose an arm and leg doing so. I’m sure the longer I wait, the larger the likelihood of the dealership revoking that offer. I’m not sure if I should risk it, reject the offer from the dealership and take my chances with a document from the NCDS stating that Fisker has a legal obligation to pay me back for the car. What are your thoughts? I just can’t imagine that because they filed Chapter 11, they don’t have to honor the decision made. The letter also stated the car falls under the Massachusetts lemon law.

[@Tacocat123]

@@michaelmcfadden6125it’s highly unlikely you’ll get money from Fisker at that point, best you can do is grab that working Fisker and give back your lemon.

[@bernssss0820]

so this only applies if your car is bricked and/or has significant issues with drivability? As in, if we're just having minor software issues this would not be the avenue for us right?

[@EV-365]

Correct, software issues alone would likely not be enough. Unless you can connect those to not being able to drive the car or safety related issues.

[@lisisuarez]

@EV-365 Thanks for the info Raj. I have had a long list of problems with my Ocean since delivery. So far only 2 things have truly been addressed. I did have my AC vents replaced and I do have the 2.0 software update. Everything else is sitting in a black hole of non-response with Fisker. Because they addressed the vents and provided 2.0...will it hinder my claim with NCDS? Will the arbitrator say: ….”Fisker has made some efforts” or something like that? I have significant issues still remaining with multiple tickets that touch on driveability, safety and value. Also, my car is not totally dead. It turns on and technically it can be driven. Although I'm hesitant to do so because of other issues that make me feel like safety is a concern or I will be left stranded by the car. It seems like your case was successful because you had no service and the car is bricked. Whereas my car has has some service and it's still driveable. Is it still worth pushing for NCDS or would my situation still have merit and a chance to stand up?

[@EV-365]

Yes, I think you should take the first step and submit and NCDS will let you know if it qualifies. Yours sounds very similar to me other than you had a couple of successful repairs. Each issue is unique though so if there are issues that keep you from driving safely and Fisker has had ample opportunity to repair, then you atleast have a case worth considering.

[@Embers_Glow]

Is this only for cars that are inoperable?

[@EV-365]

Yes, would definitely be for that. Unfortunately NCDS is no longer taking Fisker cases.

[@Tacocat123]

I really hope they actually pay you for the vehicle. That seems like battle #2.

[@EV-365]

100%. Fisker is legally bound by the decision so fingers crossed for 30 days.

[@Tacocat123]

@@EV-365 Raj any chance we can speak? I sent an email to you on the email for your yt page

[@Tacocat123]

@@EV-365 Thank you for your video, very helpful

[@dantebg100]

​​@@EV-365 not really. They can go bankrupt and you won't get anything 🥰

[@dantebg100]

You won't get anything if they go bankrupt. If they don't have money in there bank account or some assets it's impossible to get your money back. The decisions of the court are meaningless.

[@EV-365]

Have to take step 1, to get to step 2. Can't wait for them to go bankrupt before making an effort.

[@philipbrewer3857]

Raj, Thank you for a very informative presentation. Given that I have not started the process, that Fisker has stated that it does not have sufficient cash to operate thru month end and that the few Fisker employees I have dealt with (trying unsuccessfully to address the problems I have had) have been released, I cannot expect a resolution prior to the lights being turned off. One question: how did you get replacement A/C vents. Mine have been broken for months and Fisker has never responded to my calls, emails, etc. If you are interested in selling, please contact me. Reply

[@EV-365]

Yes, I will let know once I’m through with the process and know for sure I will not need them or Fisker does not try to claim them.

[@bokononn7924]

So have you collected on the decision?

[@EV-365]

They have 30 days. We’ll see.

[@amitbagree5540]

Hi Raj! Is there a way I could connect to you? I have some specific questions about my case and I will sincerely appreciate any assistance. If you Google my name we should also be able to connect without you having to disclose your contact details.

[@EV-365]

My Twitter is in my bio. DM from there.

[@amitbagree5540]

@@EV-365 hey Raj! Thanks. I dm'ed you there

[@TheJ1s]

So, what's your next car if/when you get your money back?

[@EV-365]

We have the Rivian R1T and are extremely happy with it. Would not mind getting that MINI Aceman when it comes out!

[@ZROGERZ]

“You have chosen a Vehicle Manufacturer, Fisker, who does not participate in the NCDS Arbitration Program.” TOO LATE NOW 😮😢

[@onashtick]

What happens to the buy back should Fisker file for Chapter 7 or 11? Just an honest question as we have no idea how much longer Fisker Inc will exist as a business. Congrats on winning arbitration.

[@EV-365]

I actually am not sure on this. I do know companies are required to have funds set aside to honor warranty claims even if they go bankrupt. I would assume this would fall under that since it is driven by the warranty.

[@vladimirgarcia9486]

@@EV-365 Nope! You will be recognized as a creditor. You will be in a better position than shareholders, but still very little chance to get anything.

[@scoopman]

good luck to all of you getting Henrik to actually pay you! I think you're going to the end of the line with all of the other creditors that haven't gotten paid. From what I read it's a long line.

[@AV1978AZ]

Would you recommend anyone buy one even with the severe discounts they are offering?

[@EV-365]

I would not recommend at this point. Unfortunately with the lack of service that Fisker is able to offer at the moment, and their financial struggles it would be a huge risk.

[@fib78.67]

Sorry for your experience with something you actually wanted. I still THINK the majority will quit early and FISKER FSRN is the biggest financial squeeze since GME CVNA

[@coolpix222]

Nice, I hope you get your money before they file for bankruptcy!

[@EV-365]

I hope so too!

[@shckltnebay]

Maybe is just Karma?

[@EV-365]

Well played!

[@peterbrown8325]

You won't get anything from Fisker. Did you buy on finance? You might be better chasing the finance company.

[@EV-365]

All avenues are being pursued at once, which I recommend to anyone dealing with this.

[@ryanboyd6192]

How are you pursuing the finance company at the same time?

[@EV-365]

@@ryanboyd6192 I’ve just reached out to chase. They were also curious to see how arbitration went before being able to take any next steps. I have a feeling they may be building up their own case as I received a separate call from them as well unrelated to me reaching out.

[@ryanboyd6192]

@@EV-365 I reached out to Chase a while ago and the person I spoke with was pretty clueless and not very helpful. Sounds like I should try again. I’ve had numerous safety issues with the brakes (both regen and the petal itself) and the accelerator when trying to move forward on a slope before and after 2.0 and had some serious scares. Definitely going to pursue the route you did but worry it’s too late at this point. Hope you get payment from Fisker before it’s too late. Are they taking the car back?

[@EV-365]

@@ryanboyd6192 Im hoping they take it! They are legally obligated to do so at this point but if they go under who knows. It sounds like you have some legitimate issues. Can’t hurt to atleast submit the initial request and let the NCDS make the initial call. They usually make that first decision on if you even have a case or not within a couple of days.

[@E39M5SPEED]

I’ll buy it off you AS IS for $20k. LMK.

[@EV-365]

Hit up their "dealers". I'm sure they will start selling them for $20K at some point. They are close already. Scrap the car and sell the parts. People are definitely going to need them. The batteries alone are worth more than what they are selling the cars for.

[@E39M5SPEED]

@@EV-365 nah. They are still $36k. I’m a series buyer. Can wire over $20k.

[@Otterbruce]

hope they have the money to repurchase.

[@EV-365]

Me too!!! We’ll see.

[@alessandrofar]

you're a ? (let's say a person with a lot of free time), you don't buy a startup's first car if you can't hold your own against the risks involved.