Foot Scraper Gone Wrong

A patient developed a severe infection, skin cracks and peeling after visiting a salon for a pedicure. She states the nail technician used a foot scraper to remove calluses from her feet. The infection is mirrored on both feet.
#toenails #dcfootdoctor #toenailfungus #takecareofyourfeet #callus #podiatry #top10 #sheabutter #washingtondc #nailfungus #howto #myfeetarekillingme #feet #ingrowntoenail #doctors #best #dcdoctors #gout
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Kevin E. Jefferson, DPM
Metropolitan Podiatry Associates, PLLC
7603 Georgia Avenue NW, Suite 100
Washington, DC 20012
202-882-9682
E-mail: [e-mail]
www.tinyurl.com/metropodiatry
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Channel art by Jeff Fraser, LinkedIn @mrjeff_creative

[@perfectceecurves6652]

I have been licensed in mutiple states, aesthetician and nail technician. I follow state board rules to the letter. I keep my insurance up. I keep my implements sterilized and sanitized. Throw away any implements that can't be put in the autoclave. Etc. Inthe 40 years I have been in the business I have never had any clients have any problems. I clean between clients as well.

[@notimeforfoolishnessreally5986]

Where you located?

[@angelawilliams4239]

There are so many reputable people like you. I get annoyed with some of the comments on here lumping you all together due to the actions of a few bad people.

[@lindabrouwer9746]

She should report this to the county agency that is responsible for periodic inspections of these salons.

[@pamgascoyne9718]

As a licensed nail tech I have to say that a professional, licensed nail tech does NOT use these "cheese graters". And THIS is why. It causes small cuts in the skin where bacteria, germs and fungus can enter.

[@sarahjohnson271]

She asked alot of great question. Prayers to this patient & the Doc!

[@sleepydays2432]

I'm a medical nail tech in Ohio. Our board rules prohibit the use of any blades by nail techs. The cheese grater is considered a blade. Not sure about DC regulations, but I would call the board and report this.

[@genevievedarrett3163]

That's what I thought .take pictures of everytime she come to see Dr .And show to the board and I would DEFFENTLY LET THEM NO AT THAT SALON !!!!!!!!! Damn poor girl I feel for her ..so so sad

[@droge410]

SleepyDays 243 I live in NC and although I’m not a nail tech I know that they are illegal here to.

[@chickinthestix9604]

Same is true in Maine.

[@roxcyn]

Hi neighbor! 👋🏻

[@beats2476]

I know in Maryland they were banned as well. I would sue them.

[@TheEthaxton]

Poor lady. I think I’ll polish my own toes! You made her feet look so much better. You are so wonderful with your patients.

[@deemaverick987]

I go to salons, "polish change" is all get, I take my own nail color. Dont go often. I remove dead skin with a lava rock.

[@dlittle39dl]

@@deemaverick987 ........ Exactly.......Pumice Stones Do A Way Better Job Than The "Scraper".......💯💯💯👍🏾

[@TheMetatronGirl]

She worked 8 hours on concrete floors with those feet?? 😱 Holy moly! I hope she heals soon and am so glad she has good medical care. I just wanna give her a hug and 3 weeks paid time off.

[@cherylefurd1028]

😳 I’m cringing, ! This is why I do my own foot care, no salon for me.. I trim, soak , paint mine.. lotion, foot powder.. 😎. Fantastic job Doctor..

[@Casinogirl56]

@@cherylefurd1028 same here...I've heard way too many horror stories.

[@Grandiva_005]

She did good waiting to see the doctor. I would have been at home peeling it. I can't help it.

[@susansimpson3395]

Shaunte Singleton me too

[@idontneed2fitn2bdope]

Me too🤦🏿‍♀️

[@angelawilliams4239]

Don’t think you would be peeling it……the infection is causing too much pain for her to peel it. Maybe when the skin has dried out a bit, then you could peel away,lol🤣

[@reynamedina8902]

She needs to blast that salon on YELP! For not properly sanitizing their instruments!! Poor lady please keep us updated

[@droge410]

Reyna Medina full blast on all platforms

[@k9cop998]

Reyna Medina You have to prove that's where it came from or they will sue you!

[@Mrs.TJTaylor]

Reyna Medina Blast them?!! She needs to take them to court.

[@indigophoenix825]

Yelp does nothing. She needs to call her State's licensing board. They'll send an auditor or the health department asap.

[@eviltwin1163]

This happened to my mom about 6 years ago and she's just now recovering from it about a year or so ago. Hers spread just like hers but also all they way up her legs to her knees. Awful she hasn't had her feet done since and does her own feet care at home.

[@pamelaneibuhr6959]

The poor woman, she was very smart and sought out medical treatment. She found the right man for the job.

[@jameer5269]

Bless her heart. She's in so much pain and been so worried about having healthy feet ever again. You're a great, caring doctor. I sure wish you were closer to OK so I could come see you. This is the first time I ever commented on KZbin, but I just had to compliment your excellent "bedside manner."

[@Calmwaters50]

I just keep saying “that poor girl” over and over again. Thank heaven there are doctors like him around. Angels.

[@cheriebrittin7627]

Oh my gosh, this poor woman! My heart goes out to her, sending her my thoughts of a speedy recovery. You’re a wonderful doctor, so caring and kind. So great she has you to guide her through the healing process. ❤️

[@ghostiegirl1]

its absolutely ridiculous that this woman had to go thru all that pain and discomfort just because somone was negligent at the nail salon and didnt clean things properly. i think they should be notified and possibly shut down until they are insprcted and are proven to be cleaning everything in between each client and also have to reimburse you for at least a portion of your medical costs. i would for sure be sooo pissed if i was her!

[@nataliesweatland4283]

And this is reason number 552 why I don't go to salons for pedicures....

[@jacqulinepauley8844]

I was in a salon one day getting my Eyebrows arched and saw the kprean lady just rinsed out the foot basin no sanitizer what so ever😆😣😝

[@beekind6267]

I've never had a pedicure from a nail salon. I hv done them myself. I always wanted to go but now that I'm diabetic, I'm not going to a salon. I'm too afraid.😥

[@cowgirlup5402]

Natalie Sweatland if you go to reputable salons (not the Chinese nail salons) but real hair and nail salons, they are fine. You also must make sure that they have a board certified license to practice. I would report them to the state board. I am a license Cosmetologist and massage therapist. I always sanitize EVERYTHING!! This is just a disgrace!!! She should sue that salon.

[@cinnamin10101]

🤣🤣🤣😂😂😂 I wish I knew what was numbers 1-551 for not going lol! 🤣😂😂 Your comment made my day!

[@notimeforfoolishnessreally5986]

Agreed!!!!!

[@charlieb1613]

Dr. Jefferson please sir ask your patient to keep us informed as to her progress. She has captured the hearts and sympathy of many of us who have watched her suffering.

[@ComeWithCee]

exact reasons why i DONT get my feet done in a salon. i have the “cheese grater” but of course i can feel when to stop and it’s for my own personal use. i can’t risk any infections especially as a diabetic

[@lindadunn7656]

He s an amazing doctor, not only gives professional and specific care but is caring and willing to treat the patient kindly. Seldom do doctors actually ask questions and listen to patients.

[@Mrs.TJTaylor]

I’ve never been to a nail salon for any procedure. Too many of my friends have ended up with infections, fungal and bacterial, even from highly rated salons. But, if I were in this woman’s position, I’d be calling an attorney. Cellulitis can be life-threatening.

[@pfadiva]

Microplane (cheese graters) foot tools are meant to be used on DRY skin, not wet. It can cause small cuts on wet skin. I use one but it's my own and I always use it dry. Sounds like her salon needs a refresher on methods and disinfection routines.

[@caseythompson474]

Becky Holdford you’re right! Plus when you soak your feet they cannot tell the healthy tissue from dead tissue. I had a salon here bring out tools from the autoclave, in the sleeve, but it wasn’t sealed! I took my daughters and left! They were upset but I told them that if they aren’t sealed in the bag they’re likely reusing them to make it seem like they’re clean. When my daughters got acrylics and the brought out a used Emory file out of the drawer I said that’s illegal here as well! My girls are 17 and 20 and I cannot keep them from doing those things but with some education on what to look for they’re more informed going in. This isn’t intended to be racial at all but I tell them if the prices are dirt cheap, nothing is labeled, and you cannot understand them then that’s a red flag. I said look on yelp and find someone who has a good reputation and won’t use illegal stuff. You might pay more but considering your health is at stake that is worth it!

[@caseythompson474]

Also meant to mention I got my 20 year old a device similar to the grater and a pumice stone with a good handle and showed her how to use them before she went back to university and she said she hasn’t needed a pedi in a while and is loving having the control.

[@booper343]

I use mine in the shower. But! I never go deep. Just a few swipes.

[@juliestitt6889]

Always make sure the pedicure tubs are lined with disposable liners and tools are sanitied, package and sealed . Not mention new files and buffers. Unlined jetted tubs are cespools for bacteria.

[@purselamplady]

That's what my nail tech uses. She just changes the liners between every client so everything is sanitary.

[@Ruciinip]

The liner keeps the bowl clean but not the lines. The lines are supposed to run with a disinfectant between clients. Most places don't do because it takes approx ten minutes. To salons like that time is money.

[@aneshaberry5901]

This makes me feel better about where I go.

[@droge410]

We need a follow up Dr.Jefferson let us know how she faired.

[@denisebohnke4266]

Oh my, poor lady!!! I’ve had cracks in my heals and they were very painful. So, I feel for her! Amazing that she worked an 8 hour shift with her feet like this. She has Dr. Jefferson to help her! 🤗🤗🤗

[@marsworld7513]

Bless her heart. That has to be very painful. Too many people are getting infections and the sorts from salons. My daughter got a nail fungus from a salon. She lost 3 toenails. Within a week. Hope you heal up quick.

[@fizzypop9194]

Mars World omg. Your poor daughter. 😞

[@sandiespeaks4236]

Oooo that's scary😞😒😣😢😥

[@stephanie1860]

OMG, I have always been afraid that something like this would happen. I'm done with nail salons forever. I always feel like they are cutting corners and they are trying to save money instead of cleansing according to health department standards. Thank goodness that she found a doctor that could care for her.

[@aklemmer8936]

Me too Fungus Factories

[@dunbarfamily03]

You have the patience of Job, Doctor. Out of all of the podiatrists I have watched you are the most thorough. Great job!

[@kmariem]

Yeesh. I've had the "cheese grater" used on my feet dozens of times (any time I get a pedicure, actually), and I've never had this issue. After seeing this? I don't think I'll let them use it on me again!

[@aneshaberry5901]

Same here. I usually get it every time I go, which is about once a month. But, now? I'm not so sure anymore.

[@WildBillHickums]

Sounds like it could have been a cross contamination error too. Perhaps they didn't sanitize the tool.

[@reneewhite9617]

Doc you're the best!She should get an attorney and sue that salon forcing them to pay all podiatry bills lost of time from work, and for pain and suffering, please believe they can afford it because they always own more than one salon, in the future your own tools and products for your next pedi. I wish you well 🌹

[@summ3rsky]

Wow. The doctor was kind and thorough in gathering information. He was very gentle in taking of his patient.

[@debrabarnes503]

I had my feet done 3 weeks ago for the 1st time in 7 years. Only because I'm going through chemo and felt like a feet pampering. They probably won't see me for another 7 years. I will keep doing my own.

[@DCFootDoctor]

Wishing you complete healing 🙏🏾

[@debrabarnes503]

Thank you...I sent you an email with a question

[@ThatGirlGiGiNYC]

You can actually go to the podiatrist and get a medical pedicure. They are expensive but they focus on the health of your foot and nails.

[@genevievedarrett3163]

I have tears in my eyes watching the Dr do her poor foot .My Lawd they should be ASHAMED AT THAT SALON !!!!!! Lord Bless his hands as he does his work on her feet .Lord take care of this young lady and heal her feet .We ask this in your precious name Jesus Amen Thank you in advance for I no you will heal her ..

[@natalieabernathy5508]

This is why I do my own nails, feet and hair.

[@deecal1021]

Just the thought of sticking my feet into a foot bath that other people have used grosses the hell out of me 🤢🤢🤮🤮🤮

[@mpotorski9408]

Can you tell us what bacteria the culture results showed?

[@pattysdaughter5639]

I would love hear an update. This is sad and scary. I haven't been in ANY of those salons since 2012. I take care of my own nails and feet. Wishing her the best.

[@tallstakz356]

This doctor sounds like Denzel Washington.

[@louisehill85]

She needs to bloody sue them! WTH?!

[@allblackpromo2395]

Yes!

[@robinbaby1]

She's worrying about scars?! 🤥 She needed all that infection cut off.

[@cindiedomboski1843]

WHOA. This poor woman, thank god she doesn’t seem to be a diabetic (I’d assume they would mention that if she was). That could be a major issue if she was. That salon would be getting HEATED phone call from me.

[@sunflowers_hb]

Cindie Domboski that salon would be getting a heated phone call from my lawyer is more like it!

[@lorianncostello531]

Holy crap, that must be godawful painful! Id go after that salon for my medical bills and pain. This is insane!

[@Mrs.TJTaylor]

Cindie Domboski My lawyer would be getting a heated phone call from me!

[@lizimpey6338]

Cindie Domboski I was thinking the same! I am a diabetic and am constantly told to keep checking my feet. She could’ve been injured even further. I won’t be letting anyone near my feet after watching this!

[@laurajanebragg2648]

She needs to AVOID ALL NAIL SALONS THAT DO PEDICURES

[@GlitterSparkly]

I’m so sorry that this happened to her. You’re doing a great job helping her. Thanks for sharing!

[@nancybusso6171]

Poor lady! I feel bad for her. You are so gentle. I was given a gift certificate for a nail salon and I threw it away...thankfully!

[@shearglory]

Awesome Job Doctor! In Texas NO cheese grater, razors, foot scraper or anything, Nothing that could cut the feet. Her feet Looks infectioned and with fungus. A lot people go to see a Doctor for infection contagious disease doctor. Here in Texas a lot of nail salons. The State board of cosmetologist has been give out fines $2,000 and up. Because of a lot of Nail Salons was using windex in their sanitizer containers, sanitize it cost a lot More then Windex . Windex is cheaper but not a sanitizer for a your tools. I am a license operator and instructor here in Texas. You are telling her the Truth, Here in Texas they have to use a foot soak liner in each Tub for each client. Tools in salon like the others tools. It take 10 minutes sanitize your implements , in 90% alcohol, bleach and EPA are approved by state board as a sanitizer. State board is going into the nail salon and testing everything now because the high volume of infections In Texas after going to the salon And The Hot Wax is still not sanitary because I have seen them take the ball of Hot wax off your feet and place it back Into the Hot Wax container, I never get hot wax anymore. Nail Salons They are also using a cheaper power for Nail pouring into a name brand bottle for nail . All kinds of Huge Fines in Texas . You can see all fine information on State Board .gov.

[@iyawhite7665]

The Dr. is so genuinely....I can tell he care about his patient. But I hope she healed correctly 🙏🏽💛

[@atiyah9369]

Bless her heart. Let me stick to doing my own pedicures.

[@nildabridgeman8104]

Absolutely!

[@minnie7700]

It looks like that poor woman walked on hot coals! I've always done my own pedicures and will continue to do so after seeing this video.

[@ghostiegirl1]

ive never seen celulitis on the bottom of the feet before so that was interesting but i imagine very painful. i dont know how she was able to work full 8 hr shifts like that.

[@vivian4949]

That foot spa needs to held accountable, they obviously don't care enough to clean their implements properly, I truly feel for this poor lady.

[@Ms10outta10]

A lot of these salons only care about the money.

[@MartinsNewTeeth]

Wow! I'm surprised she was even able to walk, her feet look so painful!

[@sandiespeaks4236]

I mean very painful looking.

[@tinawakefield9477]

I think laws must tighten up in theses salons,they must have more training. This poor lady needs to sue the backside off of that salon.Bless you lady,hope your feet clears soon,and bless you Doctor for treating the lady in such a caring and kind way.xx

[@te.529]

I always do my own feet. I went to a salon for a mother daughter pedicure a couple of months ago and they used the cheese grater on me, and I never use that. Thankfully this was not a cheap salon and everything was sterile, but I think I’ll keep doing my own. I know what to do and have all the tools. Thank you Dr. for another great video and treating this poor woman’s feet . Hope she has healed well by now.

[@sharonbeckett721]

Poor lady, I hope she makes people aware of what happened to her after a visit to that awful salon. Hope she feels better soon.

[@iaintnobody9694]

Patient asks good questions. Doctor gives great, direct answers. When using tall container with blue cleanser, the instruments need to be submerged to work, no part protruding above the liquid.

[@nikkismomma08]

Wasn't sure how I felt about your videos for a couple months now but I am so glad I saw this one! Love your bedside manner and explaining things and making sure she feels comfortable throughout the procedure. I think you've grown a lot in the quality of your videos. I hope you do know that your kindness, compassion, and sincerity is noticed and appreciated!

[@bobbibuttons8730]

I’m so horrified that this should happen after a visit to a nail salon. Surely they are subject to regular visits from some authority. Ours are subject to random visits from environmental health. I’m pretty sure that each person has to be registered and to display their certificates. The poor lady must be in so much pain. Thank goodness she came to the gentlest podiatrist I’ve ever seen. Surely there is somewhere that she can report these people. I’d love to see all salons with a small autoclave unit where instruments can be sterilized properly.

[@mommaflo45]

I can't imagine how painful this has been for her The patient seems to be a pretty strong woman to be dealing with this and still going to work. I hope she heals quickly.

[@patricekasky8903]

I was going to get a pedicure tomorrow, well after this they won’t see me again

[@maylopez6426]

Seen other videos on foot doctors, this is the very best Doctor, he gives you a lot of information. Doctor DC shows you start to end, other doctors don't. Love this doctor's videos, thank you doctor, helps me with my husband feet, which i care for his feet

[@Bev15730]

what a relief!!! A lesson for all of us, if able, self foot care. Great job Doc! as usual

[@bluegingerblue7402]

This is ungodly looking. I love your patience and the huge amount of time and care you took with her.

[@michaelomalley592]

THIS, is EXACTLY why when I’m treating my feet for frequent ingrown big toenails after working hospital security detail, I ALWAYS keep my tools cleanly and disinfected using good ol’ “Barbicide” and with the COVID-19 pandemic I’m full-swing, I take zero chances. I simply couldn’t imagine the amount of not only the physical pain and discomfort presented to the patient let alone the heartbreaking embarrassment and negative self-esteem that follows suit..and sadly, this condition of which she’d been afflicted with is a sublime example as to why ‘SANITATION IS KEY’ and what the consequences entail from lack of hygiene on the salon and their equipment.

[@fleurkus]

Such a kind doctor.

[@pamelatollett3132]

I’ve been trying to dissuade my girls from getting pedicures in nail salons...I’m def going to show them this video! Thank you for sharing this!

[@linkedinlove106]

Tough to appreciate your good work, Dr J, w/o a closer image. We who enjoy these videos want to see it all! This poor woman!

[@jennilang721]

ANY pedicure place, that uses razors, or cheese graters? RUN AWAY FROM, FAST!!! I've seen cheese graters w wooden handles being used!!! YOU CAN'T STERILIZE WOOD! And no razors, OR graters of any kind are even legal!!! It's not worth the risk, y'all!!!

[@NanaOf26]

I was curling my toes during the entire procedure. I have definitely decided no more salon pedicures for me! Thank you for the video, which helped me make this decision! 🤗👣

[@Marsena]

For real sis! All I want is to keep my feet healthy and clean. I NEVER want to go through this!

[@beckywatts502]

Bless her heart!!! You did a great job, Doc! You were so professional.

[@nikkismith8447]

Dr. Jefferson is VERY professional and has excellent chair-side manner. He speaks in such a calm, non-judging voice. I remember when I took my mother to have her toenails clipped (in Virginia)...I was SO embarrassed that she wouldn't let me care for her feet and that they had gotten so bad. I was so ashamed in thinking the Dr. would judge us, or me for the way her toenails looked. I thought they would think I didn't LOVE my mom....but she wouldn't LET me care for her feet. Then one day , hallelujah, she said "I'll go get these ol' nails clipped." It made me feel so good to have a Dr. who cared. Thank God for Podiatrists

[@shereemorgan1430]

Please do a follow up on her progress. This was great to watch.

[@suzettesamuels2018]

God bless you Doctor Jefferson and you did a great job on this patient's feet.

[@islandliferelaxation6257]

I LOVE this doctor!!! He is so thorough with his patients. Thank you and your patient for sharing this educational video.♥️♥️♥️

[@Cheryl01ish]

This poor woman. Lesson learned for me I'll continue to do my own pedicures. Thank God she got help from you🧡

[@mimiix316]

Imagine grating your foot raw and then having to walk on it jesus christ poor lady 😭

[@ChrissieP106]

This is why I do my own pedicure now. Poor lady! Looks very painful.

[@Marsena]

Yeah, I'll be doing my own now too!

[@Kennie-G]

Oh I wish the camera view was closer!! I really needed a hubble view of this!! 🔭

[@ruthm3813]

I know what you mean, but I would rather Dr. Jefferson had the closest view for doing what he is doing here. It is delicate work. Mind you, quite a bit was close up I thought.

[@bunzer.of.wunzerton2235]

I love this comment ❤️

[@monicdavis6150]

Kennie G 😂

[@cherylberry1613]

That poor gal, that looks so painful. I really feel for her. Glad she is being treated by you.

[@bleschild68]

I love to see an update on her.

[@debsv9540]

You think you're treating yourself and end up like this! Poor lady!

[@melindamorrell-wilson9988]

You are an excellent doctor. I love the way you care for your patients.

[@denahmoore1507]

😧 This poor lady...bless you for helping her.

[@cynthiaWalker5226]

That was something to see! WoW! She was messed up, but Dr. Jefferson fixed her back up real nice!

[@laurencliver6452]

Law suit much, foot scrapers aren’t legal

[@deemaverick987]

Really? Cause I see them being used all the time. WOW. These people have ZERO respect.

[@heycris5833]

Lauren Cliver yes they are. Blades are not legal. She said they used they grater which does not constitute as a blade under the law

[@ruthm3813]

Poor lady. What a dreadful thing to have happen. I am so glad she came along to you and will receive the very best care. Thank you for showing us your work, and thank you to your patient for allowing us to watch. I wish her ell and hope we see a follow up.

[@CannibalShadow]

Wow they really messed up this poor woman's feet big time.

[@sailorbrite]

Bless her, this looks so painful!! Thank you for helping her, doc!

[@pompommania]

I think that pedicures are wonderful, just dont go to a cheap salon where they may or may not be licensed.

[@trishhoffman929]

What a wonderful doctor! He is always so patient and kind. He treats his patients with such understanding and respect.

[@theresapickett2178]

Smh...if I got that from the Salon. After my feet healed...i would go STOMPING BACK to the place to KICK SOME BUTT !!!! 😠

[@sandiespeaks4236]

I would never walk in that place again i would be to afraid of another fungus getting on my feet l'd let my LAWYERS do my walking and talking plus people only hear when you hit those WALLETS AND POCKETS😣😞😢

[@bgilly65]

I’ve said before, but I have to say it again you are so kind and understanding with your patients. Many providers could learn a lot about bedside manner and compassion from you!

[@Nicca1980]

I am very glad we have so many regulations in Germany regarding hygiene in nail salons even the cheap ones are safe to visit. They all display sanitizers and you can actually see how they use it on the tools. Poor lady.

[@ssoozee]

This darling patient is so sweet and kind considering the pain she’s experiencing. And the doctor is gentle and informative. I hope she heals soon. Please post an update after she comes in for a follow-up.

[@sakurakitsunestar]

I’ve seen those graters before and never thought they were a good idea I’m definitely sticking to using a pumice stone

[@ggandmarley1311]

Oh my. God. I know. You will help her as much. As. Possible. Thank. You. Doctor dc. Have. A. Good. Day. 🌹🤙🏽

[@loriflynn78]

Universal precautions ppl.😉 This doctor is an artist, amazing.

[@heiditobin4341]

Absolutely fantastic medical care. DC Foot Doctor works miracles on her feet. Great job!

[@taytumgray3174]

This is why I do my own feet lol Thank you for posting , I was just watching your older videos over and over again lol Much love from Canada 💕💕💕💕💕💕

[@conniecutruzzula9199]

I don't know if you can see this because old video. Doctor I love how you take care of your patients, you really care for them all. You must have a very caring heart, what a beautiful person. God Bless you ❤

[@janeayers6628]

Oh my gosh, that poor lady. I’m glad she’s getting really good care with you. Can’t wait to see an update

[@kitzykatz1030]

My heart goes out to this lady. Her feet are a hot mess. I'm glad she came to you, Dr Kevin. You were so gentle with the debridment. Thank you for showing us this terrible situation. Please update.

[@debolsen3294]

That salon should be shut down!!! This is horrendous what this woman has suffered!