Getting The Insurance Adjuster To Pay More Money Faster | The Process

[@InsuranceRestorationTraining]

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[@markwhite0485]

Excellent video as always. Looking forward to making one of your seminars next year and taking your online course. Keep up the great work.

[@InsuranceRestorationTraining]

Thanks for watching and for the awesome comment. I hope to see you out there, brother! 🙏💖👊😉

[@rockbailey8516]

As a relatively recent staff adjuster for a major carrier I always try to meet the contractor when possible . The idea is to write it correctly , fast and get it paid. I tell the insured they are the contractor and they get to pick who to use. It’s their money their home their responsibility . Supplements and depreciation explained. Where I work I handle the claim incl supplements . So it’s a bit of better experience for the customer herder for me. Point being if we have coverage try to get it all in the first pass. If the loss exceeds 25-30 k it needs more intensive handling and a large loss adjuster whose claim volume is lower .

[@InsuranceRestorationTraining]

This is awesome insight and I’m so grateful to you for writing it. You sound like a great adjuster. I appreciate you taking care of your policyholders and trying to get it right the first time. Keep working hard. It’s all worth it. 🙏🙌💖👊😉

[@dustyrichardson7325]

Amazing video! Have you ever heard of Travelers Major Case Unit?

[@InsuranceRestorationTraining]

I THINK so… but not positive if it is the same thing as what I am remembering. Are you referring to their investigative unit? Investigating fraud, etc?

[@dustyrichardson7325]

@InsuranceRestorationTraining I'm not exactly sure. A claim went from a Tech Specialist up to Major Case Unit AFTER it was found to be within the valid policy period.

[@InsuranceRestorationTraining]

@dustyrichardson7325 not sure brother. Might just be a fancy name for an escalation team. Please keep me updated. Now you have me curious. 🤨🤔

[@joemikhaylov]

Hey Chad, great videos man! I have a question. How do you handle a situation where a client wants to make upgrades or changes to the scope? For example, adjuster approved the replacement of all the continuous flooring throughout the main floor and the client decided to put a transition strip and just do one room. She then wants to use the money that would’ve gone to replacing all of the floors to doing something else like adding cabinets and extending her countertop space. Is this type of activity allowed? Every insurance claim job I’ve had the client requests improvements and changes to the scope. I’m in the Portland OR metro area and most of our insurance claims we get are due to pipes freezing and busting causing interior damage to kitchens and bathroom.

[@chadmichael8265]

IESCertified.com

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