How To Repair - GE Stackable Washer Dryer Combo not Spinning or Draining

This video goes over a common option to fix a GE stackable washer dryer combo if it’s not spinning or draining water. Could be the belt or Thermo Actuator. I’ll show you each step how to debug and repair this.
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[@CarnivoreChristina]

This was so helpful! Thank you!!! We fixed our washer without calling a repair man! You saved us so much $$!

[@SabrinaHancockBroker]

Found your video right away. It was exactly what I needed. Fix the washing machine all by myself without having to call someone for the first time! Thank you so much!

[@grendelartemis5667]

Thanks for your video! This got me started with my fix, unfortunately mine wasn't the belt or Thermo actuator, it was a sock that got into the drain pump, but your video definitely got me to the right area. Mine was making the similar noises to yours, when i had the front panel off and did some investigating, there were a ton of clothes in there, but the belt was still in tact and spun manually. I turned it on again, and found the noise was coming from the drain pump. I was able to use a wet-vac to get as much water from the tub as possible, disconnected the hose from the pump and pulled out the sock. its up and running again! saved me $$ from having to call in a repair person. :)

[@jennajohns3943]

Just used this video to fix mine! Same problem. Belt fell off. Tons of socks and some washrags inside. Thank you thank you thank you!

[@jennajohns3943]

Side note: mine looked a bit different inside, but same concept. GE model #GUD27ESPM1DG

[@jennajohns3943]

There’s a gap between the drum and the top and small items fall into the gap when I’m loading/unloading the washer and/or dryer.

[@kevinbailey3786]

Spot on! Opened up the front panel, Fond a few socks and a dropped belt. Back to working in less than 10 minutes! Thanks.

[@doughboy6994]

Opened the face panel just how it shows on video found a ton of socks and belt laying on floor put belt back on and started washing again. Thanks for posting

[@fishyflemy]

Goated video, even the point where you explained how to easily get the loop on between the two gears. Very helpful, thank you.

[@ericrhino3659]

You did it! Most videos do seem to blame the lid lock. But that was not my problem either. The belt was fine. But there were tons of socks down there. I think they interfered with the thermo actuator thing and maybe knocked it out of wack. It was sitting kind of cock-eyed. Also, the upper white teeth were not aligned with the grooves of the lower black teeth. I was able to line everything up and it all worked fine. Hope it lasts. But thank you very much either way! You did a great job.

[@robertodeoliveira4377]

Thank you. I had the same problem and I did save a lot of money calling someone to fix

[@d.bcooper9900]

Thank you so much, we bought this house a little over a year ago and the washer and dryer came with it. We started having this issue with the washer a couple days ago so I find this video, follow the steps and sure enough someone’s whole sock drawer and a couple skivvies were down there with a belt off the track, cleaned it out and got the belt back, works just like it used to now. Thanks again!

[@MrMadbrowncow]

Didn't fix my issue but seeing you the only one with the putty knife helped me not eff up the paint and damage clip with a fat screw driver like the tech videos

[@TheEcno1]

Thanks a lot lot man! Your video was super well explain and you saved me tons of time looking around about the procedure. It was exactly like you said. Everything’s working fine now.

[@how2togo]

Great, thank you for the positive comment.

[@marilynstubbs6650]

+😊😊

[@howesp93]

OMG this was my problem exactly, socks had piled up and dislodged the belt maybe. Thank you so much great video

[@darlingcastillo5959]

Thank you. Because of this, my washing machine was fixed.😊

[@DANIELDEITERS]

Thank you for making this video, today I fixed my washing machine thanks to you, God bless you and Merry Christmas

[@AnitaColtrane]

Two years and your video is still helping people. That's what's up.. appreciate you man

[@johnquezada7812]

Thank you so much man!. You just save me a couple dollars in repairs. Thank you again!

[@Santiago20049]

Perfect video and fixed my washing machine! Thank you!!

[@wook52374]

Thank you for this! Followed your video. lo and behold, the belt had fallen off. Easy fix!

[@thelittyproductions]

Thank you so much!!! This video just saved me money and time!!! You deserve to be crowned

[@calebgunn9739]

Thank you, mine was the belt also. You saved me

[@randiotomo8437]

Mahalo for this video! Too many socks down there! Definitely fixed my issue!

[@joejazwinski8873]

thank you sir for the informative and well filmed video! My issue is a little different than yours, but this helped point me in the right direction! P.S. It wasn't the lid lock... XP

[@angelaworthington1701]

You ROCK!! That worked PERFECTLY! I have a washer again! Thank you soooo much!!!

[@aldomartinez3579]

I just wanted to say thank you very much for this video. I was able to get my washer spinning again and not pay my landlord to get it fixed.

[@how2togo]

Very nice but the landlord should fix on his tab

[@dkmoney76]

Thank you for sharing this! This was exactly the problem, and I found 4 socks in the process.

[@danielhannon9493]

Same washer, our issue is: as soon as the “wash” portion of the cycle starts, it spins for a second and stops. It sounds like a lid lock, but the lid lock works when we set to “quick rinse” or “spin only”. Im interested to hear if this might indicate a control board issue. Also yeah found a bunch of socks I’ve been looking for! Belt and motor seem fine though

[@dmuse1981]

I have the same unit, this video really helps! Thank you very much!!! I hope my situation is as easy to fix. 🤞🤞

[@SkewzTheBeastYT]

Heck yeahan thank you! My belt was off as well think thats all that was wrong with it for some reason my back wheel doesnt have a lip on it like yours does? Dont really understand the nature of that it's just a flat wheel lol which means it's likely to happen again

[@jennelsmith1774]

Thanks for the great tips! I had my washer fixed in minutes, all by myself! Now on to finish my laundry... 😄

[@nicolecurtis8256]

Did you have difficulty putting the belt back on?

[@jennelsmith1774]

@@nicolecurtis8256 it wasn't too bad. I just wrapped it around one side and turned the pulley and it went right on. I do recommend wearing gloves because my hands turned black from the dirt and grease. Good luck to you!!

[@pablomoreira851]

very straight to the problem i loved and clear images good angles

[@davedambro2503]

im researching how to get mine to drain and stumbled on this. now this may not have been my issue but i did get an inside look at what im in for and where the pump is. you explained everything in this video so precisely and in order i had to stop and take a minute just to commend you on your way of relaying information to others. A f*cking +

[@jimmyfelix9042]

Great video man this helps a lot! Hopefully it’s just the belt that came off lol

[@kimdenny2738]

Well, done video. Congrats.

[@vickymast8485]

Oh No, my washer is not locking . Makes lots of clicking noises and does not go into spin and drain cycle. Then it shuts itself off? Any ideas? I'm a senior and dreading the costs. Thanks for helping people. Best Wishes from Oregon

[@cathypresley1992]

Thank you so much for showing us this video. It help me a lot.

[@michaelyoho4848]

This video sure did help me out. Thank you

[@margieholbrook1211]

11:30 am - your video was awesome and I was able to follow it very well until it got to this part about an actuator. I couldn't find the actuator and I'm down on the floor looking. I don't see it. Is there something I'm missing or is it the model that I have?

[@NatureMom420]

Thank you this was very helpful and funny lol no spinny 😂

[@mylesanderson1445]

Need a video for the dryer belt replacement

[@mariehawk9190]

My stacker works fine except I found rodent droppings behind the machine. Looks like it went up through the backside but droppings are coming out the "bottom right front where its leaking water on fill". Recently it is beginning trickling water while washing in the same front right side onto the floor. What to do?

[@chloenilacerol1967]

Any tips for why the heat function on the dryer won’t work?

[@Abdel612]

Thank you sir

[@anarchosteve4816]

Thanks good editing 👌

[@lesleyjones6458]

Big help thanks.

[@rawtruth3755]

Very helpful thank you so much

[@annheatherton]

This is a super video! Won't fix my 7-day old stackable probably. Today my 2-towel load did not rinse or drain. The wires-burning smell got my attention. ⚆_⚆ Inspected and found soapy clothes & water. Worried. Under warranty obviously, but I am pondering just hiring a local appliance guy to fix rather than facing the long waiting time to get a GE technician. I set the Dial to OFF and then ran a Light Load. It worked and emptied water this time. Smell still concerns me. THAT CANNOT BE GOOD. Lowe's says "no returns." GE has the weekend off. I was unable to Register my stackable on the GE website. If you call them, your call does not progress unless you have a recognized phone number. Tried to open an Account. Failed. Going in circles. I sure do miss my old Maytag. :O( Maybe I should have just repaired it again.

[@annheatherton]

UPDATE: the warehouse agreed to exchange my 7-day old dud for a new one. Then the new one stopped working on day 15. But I found a fix and repaired it myself by resetting the computer boards. No need to replace a belt or actuator on mine. Fingers crossed. Will never buy another GE.

[@priceandpride]

What if the lid lock is stuck and won’t open

[@arieljimenezrodriguez7923]

Thank you

[@kansel7479]

Hi I’m having an issue we’re my dryer works but my washer doesn’t not lights nothing

[@Daniherosa]

Okay so for me the washer drains but doesn’t spin I’ve tried everything on this vid but it’s doesn’t work

[@dsb227]

Thanks!

[@yagoandrade321]

Do you know how to remove the agitador on this machine?

[@marieshaug1204]

Lid lock does not come on

[@AnitaColtrane]

I gotcha a like and subscribers

[@kristinsjolander2347]

I WAS TOLD MY WASHER WAS NO GOOD , THAT THE MOTOR WAS GONE BUT IT DID EVERTHING BUT SPIN AND DRAIN . HE MADE ME BUY A 400 PART AND IT STILL DIDNT WORK SOME KIND OF PART TO SEND ENERGY TO TO MAKE IT SPIN. IT SEEMS LIKE ITS BRAND NEW 3 YEARS OLD. HE SAID I NEED THE MOTOR WITH THE $400 PART . HE TOLD ME JUST TO NUY A NEW ONE.i HAVE BEEN OF WORK FOR 4 MONTHS SO I CANT AFFORD THIS I PAID 1800 FOR THIS ONE ! HELP

[@yellowbunnie1]

THANKKKKK YOUUUUU! I have the same unit and the same issue was happening. Watched your video and fixed my machine in 10 mins! May God bless you ❤️

[@binkipinki3]

My 19yr son literally just looked this up and found so much underwear and socks and is currently trying to put our belt back on. He’s taken initiative to fix it himself and I couldn’t be more proud of him. Thank you for offering this information. It’s truly awesome of you

[@how2togo]

That is fantastic. You have a good kid on your hands.

[@mlazavic]

Just found six socks behind my front panel (all mine 😅). Belt didn’t even fall off, just jammed. Worked immediately after. Thank you so much for this video!!

[@briandelaney5283]

He must be a snowflake.

[@RonnieSmith-wf1ux]

Sounds like you're raising a good young man. Congratulations!

[@joshuamurdock3197]

I can’t get the front panel to pop the hooks are pushed in

[@mcarroll598]

Exactly my same issue. In my opinion this is really a bad design. It’s inevitable it’s gonna happen to a lot of people that own this product.

[@joelzapata4705]

Thank you! This was exactly what my problem was. I wish all instructional videos were made this way!😁

[@how2togo]

So good to hear. Thank you for the comment

[@shadiggtm5340]

❤😢😂

[@adamdelgado4727]

SAME! legit just fixed it

[@TheBigJew]

Your video was extremely helpful. Although I didn't have the same issue I was able to troubleshoot the serious issues and confirm what I thought was happening was a much simpler solution. Plus now I know all this cool stuff !

[@teekay8134]

??? What was happening with your machine...

[@derrickfinn7749]

Dude I can't thank you enough! We also found literally about 20 missing socks and underwear 😂

[@how2togo]

Lol

[@MrBadboytroy]

Dude ! I found my 10 mm socket ! 😂

[@richardfinnegan8482]

🎉

[@InstrumentalKINGblog]

hahaha that's probably where my socks are too lmao.

[@fashionettestephens8894]

Thank you 💖 15 minutes to fix, 10 socks, 1 pair of underwear, and a scratch lol but I didn't get ripped off 💪🏾 continue to bless to be blessed 🙌🏾

[@roberthassall6591]

Thank you SO much for this video! We found NOT one, but about TEN socks down there!!! For sure that had to be why our belt fell off. Thank you again so much!

[@frankayala3590]

Amazing! Thank you for this video, as well as everyone else I found out some sock was the cause of my problem and I found at least 20 socks and some underwear. It gets me to wonder how they get down there 😅 thanks a lot buddy god bless!

[@BretGlas]

PERFECTO 30 socks 5 wash rags 1 booby pad (which was the culprit, as it had scratches on it) Took more time to clean out all this than it did to put the belt back on...

[@maritzacordova4385]

Im having this same issue after i washed some covers a lil heavy i will definetly use ur video to hopefully be as easy . Thank u

[@diogocarvalho1382]

Thank you so much for your video. You was-help me for put my wash machine working again.🎉😊

[@thomaswilliams507]

One putty knife and five minutes saved both the washer and about 5 socks! Thanks for addressing the actual issue instead of the usual lid-lock solution.

[@tino1892]

Thank you so much just received my stackable today and the belt was not connected now fixed

[@dereksurette1693]

Thanks bud. This helped. In our case it was just the drive belt. More than just one sock inside the machine though. couple socks, pair of underwear, work glove... lol. Saved us having to get a repair guy here. Thanks again! :D

[@X-MarksDaSpot.]

Ho Yuups! Much Mahalo's for the informative video helped out along. Aloha

[@SingoStudios]

This video deserves an award…I found socks and underwear from a previous tenant 💀💀💀💀

[@how2togo]

Lol, it's hard not to overfill.

[@ericbaker1637]

Thank you so much! Fixed my issue in about 3 minutes. Fuckin socks 😬

[@shanemadden6677]

Thank you so much! It was the exact same problem except we had 32 socks and two pairs of underwear around the bottom from overloading…. Let that sink in lol. You’re a beast man, my wife was about to send me to Lowe’s to get a new washer and dryer unit.

[@how2togo]

Lol

[@new2newyork403]

Thank you so much. It helped us a lot. We struggled with the issue for the past 2 days. Finally, I found your video. We got it fixed in less than 5 minutes. Thanks a lot once again. Saved much dollars without calling repair person.

[@DeniseAcosta166st]

Thank you soooo much. My son has the same stackable and the same issue. A plumber quoted him $800 over the phone and told him to just buy a new one. I'm his mother a 60 year old woman and when he went to work today I went on you tube and found your video and fixed it. You're video was great you're a good man thank you so much.

[@how2togo]

Thank you for the.comment. that is fantastic.

[@ferndogg4427]

Where i work at, has same machine, my problem is, that no power. Wont turn on, i even checked breaker, i disconnected it, still no power to washer, dryer does turn on. I tried shaking wires cause it worked before, now don't do anything

[@wiseserpent9]

I came across the same problem a few weeks ago. I ended replacing the computer board.

[@lisawhite8718]

Exactly the same reason I'm here. Unit is exactly one year old 😐

[@davidvazquez1450]

@@lisawhite8718 I can Fix it for you 🥰

[@Brookee-s1j]

You just helped me fix mine!! Thank you!!

[@digitl_ghost]

A year later and still helping people. Thank you.

[@elainey713]

Adding to the chorus of thanks: it was such an easy fix, and we excavated 10 socks that we thought were lost to time! Such a great video that is to the point and clear. Thank you again.

[@anthonykontos7931]

Dude thanks a bunch under a tight budget and it definitely has helped us in our small business

[@AJ-ne8yw]

Thank you! 🙏 from a fellow Canadian victim of a sick washer and dryer 😊

[@Astralpains]

Man you just saved my poor mother alot of money. Fixed her washer in five minutes. God bless

[@how2togo]

You made my day.

[@ppgwhereeverett4412]

THIS is my 'Go To' video to open the front which I Always forget how to do !! Thank You !!

[@christybailey8784]

Thank you for your easy to understand, quick, step by step demonstration and explanation! It worked!! My story was almost exact as yours!! Washer Repair for Dummies🤪 This girl will not be overfilling the tub Ever Again!!

[@themancaveclub]

Great video! The problem I'm having with my stackable... 1) It doesn't seem to fill with enough water 2) At the end of the wash, the drum doesn't drain completely. I can still here water sloshing around in the bottom of the drum. Before I take it apart, any suggestions?

[@CrashsCreativeChaos]

😂I totally loved the humor and sarcasm! Lol so you totally taught me how to get that front open without a putty knife (my substitute was a long flat head). Never have I ever lol😅 seen the insides of a overworked and never paid washer and I felt for my little count on cleaning machine!!!!😮 You had just 1 sock right? Let's just say I could've adopted yours to complete the football team I had. Not to mention all the dirt and dust bunnies that can't seem to find a rabbit hole to dive into! I'll take full accountability and responsibility right here and now: Hi. My name is Crash and I'm an appliance abuser!😢 Crazy how one cleans behind, under and between everything in the open and even the outside of appliances but, never thinks about the inside and all the year's little engine was going even when it technically shouldn't have been. As a former Navy Bos'n Locker fixer of all deck sanders, needle guns etc., who had no clue but did never give up until it was fixed, I can see why house appliances quickly pass away and are replaced with the newest. Let's just say, it's not because of their inadequacy or choice but instead because of our wanting to overload and cram and hurry as we bypass the label instructions. 😊 Thank you for your totally awesome tutorial BUT......😮 say I had a friend of a friend that the spinner motor was spinning but the belt was on strike still yet, still attached. . . Would you by chance have any advice or suggestions related? Remember, this is just a what if scenario thing but I'm sure the friend of the friend would be much appreciative and obliged for you input. ❤❤❤

[@laurierhodes5240]

Thank you! My husband works offshore and something always seems to break while he's gone. I was able to watch your video and fix my washer by myself!! 😅

[@fitnkicks2655]

Thanks for the info. Just found a load of clothes stuck inside which probably knocked the belt off

[@tonytitone5258]

Fantastic video - 17 socks, 3 face towels, 1 tighty white removed! belt put back on, problem solved. Much appreciated.

[@alandove3734]

Great video, I had to replace my Thermo Actuator too. Totally easy fix…..until you find the drain pump was jammed with the tub cover o-ring that fell apart after replacement. All is well now, with somewhat minimal water mess! Thanks for the video!

[@Feeser]

Mine quits working. More the washer than the dryer. The washer only works when the dryer is on. I know it has also stop spinning as the clothes are sopping wet and I don’t hear the clanking on the drum bins. Usually I have to re-balance the clothes around the center piece. If it is not a full load, they all run together on one slide, causing the spinning of the drum to hit the sides. It’s two years old and I don’t use it that much. And I’m angry because I spent $1600. I am thinking the reason it quits after one road is because there is a build up of a lunch somewhere. I’ll have vacuums, both animals outside and inside him. I am thinking it will be cheaper to get a home warranty program for one year as it would be the same cost to repair the washing machine. Therefore, all of my appliances will be covered for a year. I know I have to wait the 30 days

[@jamesford6244]

Dude, amazing video and thanks for posting. I was freaking out about a new washer/dryer or repair person... found several socks and undies, and it was my daughter's swimsuit that was the culprit for the belt coming off!

[@PAULMARTIN-sv2kq]

Holy $&@! You just saved me about $500!! I definitely owe you a beer!

[@how2togo]

Lmao

[@ericalfred2875]

Excellent video man. My issue was a wash cloth lodged inside hose. Washer over filled extra large capacity setting and too many clothes. When in spin cycle started the wash cloth was thrown overboard behind inner drum and sucked into hose!!!! There is just enough of a gap at the top of inner drum for something to be slung overboard

[@teamworksmedialo.events5801]

Thanks …… you totally helped me fix my machine, it was exactly what you described. Much appreciated you saved me some money!

[@ricardoabh3242]

Thanks It gave me a good starting point. My case the drum wobbles to much hitting the back… Will try the opening soon :)

[@tiptipstar3090]

Thank you for showing how to open panel. I found one sock and two towels. Which I know the sock fell in I was trying to get it before it fell. Easy solution thanks!!!! I stop a problem b😃efore it happen.👍👍

[@beautiree]

Thank you!!! My daughter and I just fixed her washer! But the belt was NOT that easy to put back in place…. But after about 30 minutes - we did it!!