Initial Call Center Interview Simulation | No Experience, Undergraduate

[@gemmalynpulido3240]

I just got my job offer yesterday .I don't have any experience about bpo.I passed because of your videos 😊Thank you so much

[@ilogsamanthamaep.391]

hi ma'am, may I know the questions that's been put out in your interview?? kinakabahan po ako😭

[@russelvargas4266]

Hello ma'am, basic question lang. Situational and behavioral question and then yung iba question lang about sayo and experience mopo sa work🙂

[@geanncarloababao3319]

Kinakabahan ako jusko di pa naman ako masyado sanay mag english

[@kensou_ken4553]

I used your sample answer in How do you handle an irate customer. I was told it's wrong the friendly debate is still an argument. And you should never ever argue with the customer. I failed my final examination :( 😢

[@markchristianbawasanta4361]

I just wanna say thank you for giving such good call center interview stimulation. I was able to study on how it works by doing mock interview, your video really helps me, Im proud to say that I passed my first ever interview on a BPO. Thank you again, giving you best wishes and blessing in your future. Thank you again

[@ohdude8895]

Hi, i got accepted to my job application!! i just want to thank you for all the help! This is my first ever job btw and i gained confidence just by watching your videos. I hope your channel grows even more as well as your career ❤️

[@zuraidamanabael6530]

I had my first BPO interview last July and I made it to the final interview. Unfortunately, I didn't pass the final interview. If you have time, can you do a video on the possible reasons why some like me failed to pass the final interview. Thank you in advance ☺️

[@zuraidamanabael6530]

Also, can you suggest BPO companies that hires newbie in the field.

[@barbarabarbie9013]

​@@zuraidamanabael6530alorica, vxi, iqor, majorel and ups

[@leahsfamilyvlog2691]

This is very informative. I'm your avid fan. Gusto gyud ko kaayo ma improve akong communication skill. I like your accent. Continue making videos ❤

[@clarissfelix5851]

Hi, I wanna say thank you. I just passed my final interview and assessment. It was my first time applying in a call center but I made it through your videos. Actually, tomorrow is my job offer. I couldn't make it without your help so thank you so much. You're such a blessing to us. May God bless you too.

[@Maldo21]

Hi claris, May I ask you how the final interview was?

[@faeryfossil3472]

My interview is tomorrow and i’m nervous because i’m a sensitive person and phone calls make me anxious at times, but your videos are helping me feel more prepared and confident! Thank you

[@ThanosAintsimp]

Update after 5months

[@faeryfossil3472]

@@ThanosAintsimp i got the job and worked there for 3 months, unfortunately a lot of personal circumstances at home and the job being kinda far from me caused me to leave, but for the most part i really enjoyed the job. The training was thorough and i loved being in class and making friends, i loved my instructor and all of the mentors who guided us through our training. Where i worked specifically was very community driven and they really care about their employees and were so kind and understanding while i was struggling with things in my personal life. Some customers were obviously very difficult and i had some really hard days. The programs were very finicky and difficult to navigate at times esp because each program does different things, and you have to really practice and know where to go and what to look for based on each individual’s needs. But i met so many amazing people, both colleague and customer. It was a very fulfilling job and it challenged me in ways i didn’t expect. I’d recommend it as long as the company you choose really cares about you and your mental health because it can be very draining at times. :-) eventually i may go back or to a new location once things in my life settle

[@RemMajo]

Hi, I just wanna drop it here to say. Thank you so much. Been studying the things you put-out. It help me with my Interview and mock call today. It was a great success. I couldn't have done that with out your videos. Thank you so much. I hope you help more people like me.

[@Kwestyon]

Congratulations!

[@KelvinShowTV_]

Another great video as you are soooo great 😊!!!! Greetings from Dominican Republic 🇩🇴!!!!

[@randomvideos4845]

Thank you very much for the tips, I just got the job! My training starts on Tuesday and I'm so exited, Out of 30+ only 12 got hired and I'm one of them despite being only SHS Grad.

[@randomvideos4845]

Looking forward for more "Sales" tips. "How to sell anything to anyone" Hehehe

[@aeouiaa]

hi! was there also a typing speed test after your initial interview? how did it go?

[@majuseo]

Madam, I watched your videos since yesterday, and I passed my final interview today and got the job! 😭 Thank you so much!!!! Keep making these high quality contents for those aspiring jobseekers ❤❤❤

[@Kwestyon]

Congratulations! ♥️👏🏻👏🏻👏🏻

[@maekaackerman3883]

Your voice is so soft and its feels like kinda heal me.

[@KingDark-h9r]

I would like to thank you, i was finally hired because your videos help me a lot. Thank you again I'm so grateful, that I discovered this channel.

[@Kwestyon]

Congratulations!

[@_hanamiii]

one year ago, ive used this video as my guide to answer interview questions and I PASSED and work for that company for more than 1 year, now I'm back to this video again for my interview and to refresh myself. Your videos are really really helpful, I will always be grateful for you!

[@avigalefetagra6509]

I watched your videos since last night for preparation of my interview. Thank you for your helped, I passed the final interview tonight. ❤

[@kerileeflores-bh5yi]

Love this really appreciate you ❤🎉

[@sharamaeponce2731]

Tomorrow is my sched for an interview. So I watched a couple of ur vids! Thank u!

[@JustTin2024]

Kumusta po ang interview😊

[@jllinde4919]

Na hired ka po ba?

[@sharamaeponce2731]

@@JustTin2024 hello yung 1st company hindi ako naka pasa sa assessment pero naabot ako sa final interview. Di nga lang pasado.😬 Pero sa 2nd company pasado na and will start na sa training nxt wk.🤗

[@jejechannel5926]

Thankyou, for this informative video. It would totally help me during my interview on Tuesday. To the aspiring call center agent we got this, always trust our selves.

[@esthephanysanchez0501]

Una cosa es pasar la entrevista, hablar con los clientes es el proceso

[@Rikarki]

I'll apply tomorrow, please pray for me that it would have good results.

[@Oscar-ho2di]

Thank you very much for your valuable contribution for your community in youtube we work daily to improve our skills and get hired in the magnificent call center. God bless you : )

[@reginecui6256]

I’ve been watching your channel during pandemic time..and got a job last Sept 2021 until now. Im still here in my very first company as a call center agent. Been here for almost 3 yrs now. Your videos helped me a lot. Thank youuuuuu

[@gmn_iv]

Paano po kung walang experience ever since grumaduate ng hs for a very long time? Is it still possible to get hired po?

[@kimlalata1348]

Yung mga interview videos niyo po ay nakatulong po sakin kasi naipasa ko po yung both initial ang final interview ko po then nag job offer na po sakin yung iqor philippines company po tapos work onsite pa po na hire na po kasi ako doon sa Iqor Philippines SM Clark Pampanga Branch po hehe taga pangasinan po ako at nag work na po ako dati sa bank yun nga lang kaibahan is palagi ko pong kaharap ang aking mga customers hehe. Thank you po and Godbless po❤❤❤

[@altheaserrano6983]

Hala me too po nyan may initial interview ako bukas sa iqor sm clark. I am here to get some ideas bout how to answer questions pero baka sa sobrang kaba kopo bukas mamental block ako huhu lalo na di po ako masyadong sanay makipag 1 on 1 speaking gamit yung english hahaha

[@MarkEscobar-u1o]

Hi my name is Mark Flores Escobar I'm applying and waiting the exam and interview call center at the cubao manila city stay

[@seraphicchic8829]

Can you make a video on how to become and how did you become fluent in English po? 🙏

[@MaryChrisClariza-q4u]

Interviewer : you already take this? Me : yes, 5 months ago Interviewer: good, so I don't have to tell you what to do. But why did you not proceed to the final interview? Me: You'll know why sir ( Grinning ) Interviewer: Fast typer not a good listener, now I know. Don't remember the questions okay? Come back after a few months After laughing so much 😂

[@vijay1457-i4s]

I went to the Call Center Interview today morning and I answered all the questions asked by the Hiring Manager and she was talking about the Salary expectation and when Can I join to the job? And she took my Resume and School result sheet and said they will send the details of the job today before 4pm in my Gmail.But didn't send? Is that mean am I not Selected 😢? But answered all the questions in the interview correctly. what Shall i do now? or did she forgot to send?

[@markuchiha7737]

Pang wells Fargo talaga

[@thatonemoodyguy]

Now I want to apply to a call center! Love this video! It’s great for any interview 🎉

[@tamaraakihiko6766]

Hello, tanong ko lang po kung kapag nag apply ka sa bpo, naretetain po ba sa system nila yung name at lahat ng details na nilagay ko po nung nag apply ako? More than a month na po naman nakalipas. Ayoko na pong sabihin na college undergrad ako dahil matatagalan lang sa pagkuha ng tor + gastos pa. Will apply na lang again sana as hs grad lang.

[@kimberlynoquiao23]

Love your accent! So smooth and and sounds like local!

[@vrillonx4358]

my interview is either today or tmw since it's gonna be online and I hope to pass

[@JustTin2024]

Hello po. By chance alam Niyo po ba ung (COAF-Funding) sa Call center? Ano po possible na ginagawa dun po? Sorry newbie lang po sa CC. 😅

[@MeniaFeKadusaleCaseres]

Hoping ma hire po when applying any call centre here in our place. 🙏😇

[@MarkEscobar-u1o]

Hi my name is Mark Flores Escobar I'm applying and waiting the exam and interview call center at the cubao manila city stay

[@educkami3637]

Does bpo companies hire or accommodate person with hearing disability? Do they put them in a nonvoice or chat support for example? I have a partial hearing loss due to accident. I tried to apply and i was struggling a lot of hearing that day and after that they contacted me several times for final interview but i ignored it due to fears and worries.

[@glaizamaealvarez9200]

Thank you very much for this. I hope I will pass my interview.

[@bee.iancooo]

Thank you so much for creating this video. I just received an invitation for interview tomorrow and I quickly looked up for a video that would help me.

[@ashannajarine.ibanez5480]

nakapasa po kayo?

[@mharvins123]

Antagal ko na nag aapply sa bpo di ako makasagot ng maayos sa interview

[@BerryRice-c9w]

That interview is for grand final of miss universe hehehe fluent

[@JosephOccenoBFH]

You for got to mention SMEs. 🙂 I always strive hard to get CSats, which affect my overall performance.

[@victorzoto1557]

❤

[@vincentegina804]

thank you!

[@hurstlieburlat3153]

Today is my interview and suddenly this precious video appears!!! Goodluck to us!!!

[@femariepiansay6535]

I'm not good English pronounced

[@CagayanStateUniversity]

Thank you for the tutorial now i have some ideas about the interview and i'm preparing my self for the interview as soon as possible thank you very much ate!

[@JeffersonSalva-d1j]

the way you speak really is admirable, i wish i could be that fluent enough as you are. You are way more attractive than I ever encountered. Your intellectuality makes me fall for it haha xD

[@imresii]

I'm one of the aspiring call center agent and looking forward boost up more my confidence, so I can answer all the questions in interview. All of your videos was so helpful and I'm thankful to that. I tried to apply before and I was failed on my first initial interview and I think I was lacked on research about BPO, and this the lesson I've learned. I'm about to try again before end this year and hoping to passed. ❤

[@kimlalata1348]

Tapos po please po mag upload po kayo ng example scenario po ng final interview po naipasa ko po kasi ang nga initial at final interview po kasi sa Iqor Philippines SM Clark Pampanga po and mag te training na po ako maybe next week po, Gusto ko po na matuto ng mga gawain ng call center agents po para sa aking future. Meron na din po binigay sa akin yung company na job offer po nila para sa akin po. Kaya gusto ko po sanang mag upload pa po kayo ng madaming videos para matutunan ko po yung gawain niyo po as customer service representative po. Pwede po bang magupload pa po kayo ng madaming vidoes para sa customer service po? Thank you po and godbless❤

[@khrislopez4572]

Hi ms Candice 😊 I have a question po. What's the best answer of "What have you learn from your previous job that you can apply in call center?" . My past job experience was a production worker po.

[@kimlalata1348]

Tapos po pwede po ba kayong mag upload ng mock calls na halimbawa ng airline industry? Kasi po para may idea po ako hehe Thank you po❤

[@uglypotato1589]

tomorrow is my interview for concentrix in north edsa! i hope i will aced the interview! goodluck to me 🤞🏼

[@anapham4724]

LOVE THIS❤ THANK YOU THIS IS SO HELPFUL

[@JeaceannMagbanua-jj7ul]

Pano po ung undergraduate? Tas ang tanong tell me about yourself? Huhu eh sa bahay kalang naman

[@almacaseres7441]

Hi! I am also planning to apply s a call center agent and i hope through this video i can pass and get the job offer. Thank you so much sis!

[@jbl-alsobrio2922]

Jusme hng sagutan pang miss universe. Wala bang newbie scenario 🤣

[@loantonette2878]

Hala. They got me interviewed a while ago for 10mins. Huhu i'm sweating. Thanks for these. Some questions were asked.

[@kimlalata1348]

Please po mag upload po kayo ng video po ng Top 50 most questions and answers po para sa interview po sa customer service po? Thank you po❤

[@ellainemaepenuela9797]

Pag ba matagal kang nakatannggap ng result sa final interview mo means bagsak ka? Salamat po sa makasagot huhu

[@maricylellis195]

Ako hirap po talaga mag english pero pangarap ko makapasok sa call center🥰❤️

[@kimlalata1348]

Tsaka po please pwede po ba kayong mag upload ng video ng mock calss na may mga do's and don'ts na gagawin po para sa halimbawa ng video niyo po para sa angry customers? Thank you po❤

[@johnlevi9666]

I did not pass the initial interview grammar and pronunciation

[@juandiaz2536]

Depending that types of work came up the interview, tanks so much at time for a dedicated this video!!so I've doing improve my skills English step-by-step with this video!!! advertising that's only first Phase that correct.......nice video Do it again 😊

[@jhavierjbblancaflor9512]

hope hindi ako makakapasa at palpak nNaMAN KAPALARAN ko

[@rheamaybeti5716]

Hi maam i love watching ur vids, i am your new fan, but can you pls include or make a video of a pharmacy assistant who wants to apply for a call center. Thank you maam..

[@hanymaelabasano2244]

Woaaa sa Monday mag a apply na ako hehe . Hoping to be a Call center agent soon ...

[@raymondtv3176]

All your videos are sooo informative Sheena. Thanks so very much for this. You are helping a lot of newbies including me..😊😊😊.

[@ShittyVocalCovers]

thank you Kwestyon!!!!!!! I just passed my final itw at a call center, this is my first time applying !!!! And your videos really helped me to develop my skills on how to get the job, I couldn't have done it without YOU ❤❤❤❤❤

[@Kwestyon]

Congratulations!

[@jayswalbipin7263]

Hello i am bhavesh jayswal from india yours video case good knowlage

[@himanshusharma8425]

00:02 Initial interview is like a light chat 01:01 Communication skills and motivation to help people 02:06 Must ensure positive customer interactions 03:10 Approach customer service as a chance to connect 04:10 Confident in tech skills and working remotely 05:13 Experience in customer service and adaptability is crucial for a call center position. 06:18 Agents can move up to higher positions based on performance and skills. 07:25 Understanding the call center job description is crucial for interview success.

[@EisenhowerMyron-h1r]

Wyman Viaduct

[@jennifersalem8065]

Hope you post more video tips on how to organize thoughts specially for beginners on an interview. Your new subscriber here 👋❤

[@NoreLchannel]

Nakakatuwa 😂. Delikado yan sinasagot mo na sarili mo. 😂😂. Kidding aside, great tips. 👍

[@Kwestyon]

🤣

[@KingDark-h9r]

And also can you make a video about a financial account that covers more about car loans and answering customer inquiries.

[@anapham4724]

HI MAM THANKS TO ALL THE TIPS THAT YOU SHARE I JUST GOT MY FIRST J.O ON MY FIRST BPO COMPANY.. IM SO BLESS THAT I ABLE TO PASS EVEN IT'S MORE FIRST TIME TO APPLY❤❤❤❤ THANK YOU SO MUCH MORE POWER TO YOUR CHANNEL

[@gionellaalix3264]

friday pa interview ko and sana talaga pumasaaaa akoooo

[@senkaia.8619]

Thank you for the tips, I just Passed all the stages from initial, HR interview, Assessment, Mock Call and Final interview yesterday because of your very helpful videos. ❤ Once again thank you so much!

[@Kwestyon]

Congratulations!

[@BernardacookingchannelDelacruz]

I hope I will passed the interview your such an inspiring person ma'am❤️❤️❤️ continue to share your ideas

[@FrenzJan]

hello ma`am, I just got a job at a call center today. I watched this video a couple of times yesterday and it really helped me a lot for the interview today

[@Kwestyon]

Congratulations!

[@syednaseeruddin4972]

Thank you so much for sharing videos it will be a boast after watching your videos. We can utilise where we are standing currently....

[@ellazecookfera7781]

Berniece Ridge

[@MichaelOrozco-h1b]

Jacobs Park

[@AimeeKnapp-x4c]

Shanahan Inlet

[@LuzBrookins-f2o]

Rempel Spur

[@JeaceannMagbanua-jj7ul]

Kailangan english po talaga mga sagot?

[@MrArbs]

Parang mag back out na ako hehe.

[@kneippmichaelpinca4922]

I like the way you motivating person like me maam, i want to be like you maam but sadly im not fluent in speaking english! 😢

[@CaliahBebi]

Hi! You might wanna try applying sa company namin if you’re near sa Sucat. We’re hiring customer service rep and super dali lang ng account for newbies. Feeling ko kayang kaya mo ipasa yung phone interview

[@AvrilxRio]

Tomorrow will be my final interview & mock call. I already watch your videos the whole week and understand and learn from it. I hope i could pass and get that job offer!!!!! Thankyouuu for this mentor lord!!!

[@timothyjohnperez6076]

Manifesting I fast the call center interview 😊

[@CagayanStateUniversity]

ate your english are very great legit

[@winkylasala3127]

thank you po sa videos mo nakatulong po saakin nahire po ako kahapon sa bpo thank you po!👏🥰

[@sakuravlog7779]

Hi ma'am can you share me .about your company...

[@anapham4724]

My i ask are this the typical questions you get when you applied? i heard that mostly now at 2023 interviewers use to ask situational or out of the box questions to see how strong your communication skills..

[@Kwestyon]

Yes, these are pretty typical questions. The situational and out-of-the-box questions are more common in final interviews but are also possible in initial ones although they don't ask that many follow-up questions.

[@imprincessemotera1016]

Bukas na enterview ko 🥹🙏🏻

[@kimlalata1348]

Please pwede po ba na mag upload po kayo ng example video ng mock calls na which is example po nagagalit po yung customer? Thank you po❤

[@Kwestyon]

Meron na akong videos about that in my mock call playlist. 🙂

[@kimlalata1348]

@@Kwestyon Thank you po❤️

[@marcmiguelsedentario5815]

Thank you so much for this Video I recently passed my initial interview 🥰☺️

[@Kwestyon]

Congratulations!

[@ortegatabitha-oo9iv]

Thank you for this god bless po.

[@kimlalata1348]

Thank you so much for this video I recently past my Initial and Final Interview Sa Iqor Philippines SM Clark Pampanga Branch❤️ Meron na po akong job offer sa Iqor Philippines SM Pampanga Branch yehey😊 Thank you thank you talaga po sa inyong mga videos nakatulong po sakin para maipasa ang mga interviews ko po❤❤

[@Kwestyon]

Congratulations! Deserve mo yan.

[@kimlalata1348]

@@KwestyonThank you po❤

[@sheesh...1038]

ano po mga questions?

[@rochelleducut6327]

Can you do sample questions and answer for final interview?

[@Kwestyon]

Soon.