MLM Settles Class Action for $38 Million! Why Etsy sellers are on STRIKE | What's Up in Makeup

[@missmollyo3742]

I've been an avid Etsy shopper since the platforms conception. Let me just say that in the last 6 months or so i have really noticed the site morphing into Amazon territory ie the level of garbage that is now being sold. I consistently buy the same products from the same shops but now i am constantly being advertised to all this crap that I have shown zero interest in. It makes me sad and pissed off for the people who count on the site who really are small business owners making and selling beautiful, handcrafted goods. i hope this goes in favour of the strikers. Good Luck!

[@swesttttt]

Ditto. It doesn’t make any sense to me to drive away the people who made them a unique space. All that does is open up room for another site to become THE place for handmade goods, and honestly, I hope that happens sooner rather than later, because I MISS the old ETSY where I could get one of a kind or small scale produced specialty items.

[@Druidkitten]

This is the reason I've stopped looking at etsy as much as I used to.

[@therealloubird]

I am so glad Anchored NW candles basically moved to their website. They still have a presence on Esty last time I checked but I hear ya … it’s not good anymore. You really have to look and look to find the items hand made.

[@WendyandBradPitt]

Is there a way to block what you don't want to see on Etsy?

[@swesttttt]

@@WendyandBradPitt I’ve found even if you filter for handmade etc, you still don’t get good search results. It’s just painful to try and navigate it anymore, TBH.

[@jenluv]

Happy Holidays, everyone! No live chat this week! Happy Easter, Chag Sameach, and Ramadan Kareem! Edit to note that some people are being REALLY nasty in the comments. I don’t know what’s going on, but please think before you type. I’ll be blocking people for my own mental health. Thank you to everyone who is being kind in sharing their opinions. It’s okay to disagree, but please be kind.

[@shaya1904]

I clicked so fast, missed your upload on Friday xx have a lovely Easter Break.

[@HebaNotMUA]

Thank you ❤️ Happy holidays to you too! Enjoy your weekend!

[@nicegigi6299]

Happy Easter Jen and Fam!!

[@sydeezy17]

I’m so sorry Jen. You work so hard on your videos and also try really hard to make this an open space for people to share ideas and thoughts and it’s crummy that people respond to you with such hostility and assumption. 😞 I appreciate your efforts and in no way take offense to your opinions or make up news. thank you for all that you do!

[@ellegilyard1348]

It’s interesting that every time resellers of mass produced items pretending to be handmade are brought up on Etsy, it’s presented as a new problem. I sold on there more than ten years ago and it wasn’t new then. It never seemed like Etsy ever cared to do much about them.

[@pineapplepapercrafts]

@@minagica ya people put stuff that is definitely not handmade and definitely not supplies. It's kinda insane the amount of crap people try to get away with selling.

[@ellegilyard1348]

@@minagica Yes. Supply sellers aren’t “pretending to be handmade.” There are also supplies that are handmade. The complaint about resellers has always been about people who buy mass produced, finished, items and list them in the handmade category. Customers can’t seem to tell the difference as Jen said in the video.

[@mial6076]

"it is illegal to file false claims" girl thank you for adding that, you knew exactly what i was thinking LMAO

[@JessTheory]

My dads glaucoma meds were out of stock bc of the makeup industry ordering so much of it. I hate it. My dad suffered during the pandemic bc of ppl wanting longer lashes. Thx for covering this!

[@rain4me22]

Wayne Goss explained that he knew people would talk about him not putting out huge shade range. But he is also the one funding his makeup line, watch his KZbin video about it & he explains about it.

[@monipui]

I believe he also said that if the product is successful and the demand is there, he will bring in more shades.

[@NatalovesLilly]

@@monipui That’s always how it works though

[@onewhisper22005]

I agree! I love Jen but think it’s kind of messed up why she talks about this but couldn’t watch his full video, you know?

[@jenluv]

@@onewhisper22005 you never know what someone is going through. I’m sorry it wasn’t enough.

[@moriganna67ify]

On the Wayne Goss makeup line. BTW I am so happy he is finally achieving his dream. Anyhoot! 😆He is still working on his other make up products. It takes time to build a good range of colours when there are so many. Yeah the puff would be included but maybe it is a reusable one. Kinda like that Tati one for smaller areas of the face. It is so expensive to get the specific ingredients. There is so much involved with makeup. 🥰😊😍

[@swesttttt]

I don’t understand the point of ETSY morphing into a “new Amazon”. Or Wayfair/Overstock/Wish or whatever… It makes MORE sense, to me anyway, if they keep it their own thing, instead of trying to compete in a market space that is already over represented. I don’t need -or further, have any *desire*- to search through yet another site of mass-produced crap when looking for specialty/artistic and handmade goods. Who needs “Amazon, The Sequel”?

[@Anamilkk]

its such a nightmare searching through all the rubbish i could get much cheaper on amazon or ebay anyway :l i went to etsy to get something different

[@sheilaabraham4350]

I think a short education about MLMs should be given to all kids around the early teenage years. I learned about them the hard way (I sold Cutco knives for about 2 days when I was 18). That’s when my dad taught me all about them. They are poison.

[@mckenziekaye]

I signed up for Mary Kay in college and basically sold stuff to my mom and grandma and then realized sales would never be my thing 🤣

[@sheilaabraham4350]

@@mckenziekaye That sounds about right. 😆 At least you sold something. I did not.

[@thisthatandmore9885]

Omg same same!!!

[@sheilaabraham4350]

@@Author.Noelle.Alexandria I still have the knives I bought as a sellers kit 32 years ago. They are great knives! We have purchased some since as well. I didn’t think about buying used ones. I will be copycatting you for sure. So I was tricked into selling. I answered a help wanted ad in the paper that said “retail help”. I went to a thing called a “group interview” during which all but on of us were “hired”. I’m pretty sure the girl who didn’t get “hired”was a plant. It was all so shady. The guy probably made plenty of money tricking people into buying the starter kit. It was a solid life lesson for me.

[@laur83]

i agree. predatory businesses and such things should be taught to kids in school.

[@PrincessCasserole]

It’s ridiculous because they charge those fees on shipping too! And pretty much force you to give free shipping over $50 and charge you extra if someone buys from one of their ads. I always thought it was ridiculous that they went to allow mass produce pieces. Lost the reason Etsy was special.

[@pineapplepapercrafts]

With etsy it's not that the fees are going up for me anyways. It's the fact that they are letting people who don't make their stuff sell on there. Like all the drop ship items are crap and technically not allowed but etsy doesn't seem to care. 🙃

[@tdsollog]

MLMs of any kind are awful. They’re predatory to their consultants and consumers. Also, Latisse was the only brand that was FDA approved to use that medication for lashes (last I checked), with a patent. R&F is bad. Love from the spooky Pine Barrens in NJ

[@reyningsunshine]

Latisse used bimatoprost, which is in the same class but isn’t the exact same as isopropyl cloprostenate. Unfortunately the ingredient is in other lash serums too like GrandeLash. However, that doesn’t make it right to use isopropyl cloprostenate! I am very anti MLM including R&F, so this isn’t me making excuses. I just think we need to be consistent with our outrage about the safety concerns of using what is essentially a drug. The FDA apparently sent letters to the makers of RapidLash too, but it’s still in the ingredients lost on ulta…

[@alice_rabbit8345]

Happy Easter! I sell handmade jewelry on Etsy-all one of a kind made with real semiprecious beads. I do it as a side hobby not my main income. That said, I haven’t had a sale all year!! I feel terrible for the artists doing this for a living.

[@crystalfeight3430]

I feel the same way I haven’t had one sale this year either on Etsy. Everyone is buying the cheap drop ship items

[@swesttttt]

I have to tell y’all… it’s HARD to navigate ETSY to find handmade items anymore. I’d LOVE to look at and maybe purchase something, but it takes hours to wade through the cheap crap to find true “artist” items.

[@eiremerald]

It’s gotten way too difficult to find the handmade and vintage on Etsy that I often just give up.

[@alice_rabbit8345]

@@TammysPassions oh that’s a good idea. I’m on FB and IG and never get traffic from there.

[@asc.k1865]

Alice, what's your Etsy handle? Asking for a friend ;)

[@EnglishProfStyle]

The Etsy problem is more than just an increase. I follow several small artists on IG and they have written about many issues that are really quite alarming.

[@goblinbrained]

It isn't just 6.5% fees total on Esty though, there's a 20p (or cent... they don't actually do the exchange rate, it's 20 whatever your local currency is) to list an item initially, then the same again for each sale, plus sales tax, plus fees on shipping costs if you buy through them, plus a 4%+20p processing fee and a 0.25% regulatory operating fee. By the time you're done that's 40p+ 10.75% (that's excluding shipping fees and costs). As someone who sells mostly stickers and other small items that I design and produce myself, for every £1 sticker I sell, I pay etsy 50.75p. etsy takes more than half of what my customers pay and that's not even accounting for the cost of paper, ink, my cricut or god forbid, my time... That's pretty damn obscene and I'm already in the process of working on my own site so I can point my etsy customers there for future purchases. It's worth noting that Etsy also constantly pressures us to offer free shipping, and to ship orders within increasingly tiny time frames. Which is impossible for custom orders. If I offered free shipping I'd be paying for the privildge of someone buying my stuff. It would cost more than I make period.

[@meganivanyos3232]

Yeah, it’s the listing fee that made me shut down after being in there a while.

[@MoreCoffeePlease.]

Hi! Optometrist here. I used R&F’s lash serum and was shocked there wasn’t a prostaglandin in it. (Prostaglandin eye drops are used for glaucoma. When prominent lash growth was determined to be a side effect, Latisse was born.) The founders of R&F are M.D.s and it’s highly disappointing that they did not disclose this information. I believe they were actually deceptive.

[@SL-og7oz]

Is it dangerous to use if you don’t have glaucoma?

[@meehoww]

I m really sad for small business on Etsy, it was such a artistic site taken over by fake crafters . But how will Etsy combat the fake “home made” sellers?

[@kam0406]

We need to normalize aging. We.need a Pro Aging movement. Forehead wrinkles should not be something we should worry about. We need ad campaigns to use women with wrinkles, gray hair and aging bodies, just as we now have different body sizes in campaigns, we need different ages! And not aging people who are airbrushed and smooth! We need textured, wrinkly skin!

[@laikanbarth]

Amen!! We will all be aging eventually if we are lucky!!

[@alexamandes8872]

What’s sad is I never even thought of this. You’re so right! We are starting to see more inclusive body types in ads and stuff so why not inclusive ages? Everyone ages. At least those of us who are lucky enough to age. So why are we acting like it’s so terrible?

[@laur83]

absolutely agree. from a demographic perspective, getting to age is a privilege!

[@evamei9030]

I know I'm late but I agree. I have deep smile lines and wrinkles by my eyes, but they are the reason I've always had compliments about my smile. My whole face smiles and I love it as much as former customers did. I also live my little freckles over my nose. My grandmother always made me feel comfortable with aging because she always wore light makeup if any and moisturized without all the serums and false promises. We are all naturally beautiful.

[@abhimac27]

I agree with the weird mass produced crap on Etsy. I recently purchased a few earrings and when I received them, they were obviously cheap and crappy. Not what I was used to with Etsy. 😬

[@a79919]

Last time I ordered from etsy I bought an 8in plant and received a tiny plant with a root system suited for a 4in pot otherwise it would've died of root rot. Then the seller was like "that's how the growers sold it to me, you can send it back for a refund🤷‍♀️" bruh

[@jeanettemorris7030]

Everything you said about Etsy is true. Selling on Etsy is my full time business and income. This increase is awful, even though it doesn’t seem like much, and it comes at the worst time. Rent prices are on the rise, material cost is on the rise, and we, the sellers, are expected to be okay with this increase with no promise of what they even plan to do with it in terms of seller benefits. I appreciate investing in marketing, but Etsy also forces sellers that reach a certain threshold to opt into these adverts and then charges us a 15% cut for any sale made from them! The strike comes at a time where this fee increase was just the straw that broke the camel’s back. In the last year or so, they’ve implemented several things or increase xyz costs, and us sellers are fed up with it. I am so happy about the strike, unfortunately I can’t even participate because times are that hard for me at the moment. An algorithm change last summer really did a number on my sales, and I’ve been operating and LIVING paycheck to paycheck ever since. Thank you for talking about this Jen and bringing more awareness.

[@SelenaTroyeSL]

I had a buyer that changed their story three times, lied about returning the "offending" item (down to fabrication of a USPS receipt return), and left a horrible review made to smear the store. Smh... Was so glad I had another store already because Etsy saw it all and did nothing.

[@jeanettemorris7030]

@@Author.Noelle.Alexandria yep! Of course, everyone could collectively raise prices. But then who gets the shit in of the stick? Sellers, but also BUYERS that are spending their hard earned money at a time that is far from ideal. All so Etsy can profit even more.

[@jeanettemorris7030]

@@Author.Noelle.Alexandria yeah I’m not talking about that though I’m speaking in reference to specifically the fee increase

[@SandiTink]

When I think of cake liners, I remember the (extremely) unhygienic practice of using spit to moisten them that we did in the past. We were nuts!

[@spavbio]

Etsy has so many junk-foreign-made mass produced products. It is a shame the junk is sold there without giving people visibility as to whether the stuff is hand made or not. If I want junk, I qigong to Amazon

[@WhatTheKink]

Maybe the Wayne Goss puff is separate to cut down on waste? I never use the puffs and sponges that come in my makeup.

[@libertychic8926]

Etsy... making more money than they ever have so they raise their prices! 🤔 stinking greedy! It all comes down to money and greed!

[@Clemonade23BX]

The stuff happening with shiseido is so crazy! I'm an underwriter so i process loans and I see so much fraud everyday. I cannot believe that they didn't let their employees know about this breach. Even if they had told them the week it happened, the employees and ex-employees could have had time to set up alerts on their credit and stuff. And the fact that they have been silent about it!? Insane! They dropped the ball so hard 💀

[@amypanddirtytoo1926]

The puff isn't specifically for the powder, that's why it doesn't come with it. It has two separate sides and you can switch around the handle to be able to use both sides. One side is for applying cream products, like cream blush, highlight, and foundation and the other side is for powder products. Not as expensive as an egg shaped piece of sponge, but not as inexpensive as other products. Anna Sui has a powder puff for $15. It's the size of a 50 cent piece, LOL!

[@laur83]

the wayne goss puff sounds awesome. reminds me of the laura mercier powder though, where if you want the velour puff you have to buy that separately.

[@nd4856]

This is why I use Klarna specifically. It’s because it generates a new card. I like it only for that feature and less for the “pay in 4” feature because that can be a slippery slope. On sites I don’t necessarily trust the security of, I’ll use Klarna because I can create a new card to specifically use at the site to buy something.

[@NatalovesLilly]

Just use privacy! It’s a one time use Credit Card System with so many great features

[@nd4856]

@@NatalovesLilly Klarna also gives points tho and I pay it off immediately and get $5 gift cards I use for Starbucks 😅

[@marthabennett6056]

I’m pretty sure Wayne Goss’ new cream foundation is modeled after the one by RCMA that’s been around for ages. He’s talked about how great it is many, many times over the years and Painted by Spencer is also making it go viral on Tiktok. I used the RCMA for several years and yes, in my opinion it’s an excellent foundation. It’s not at all heavy cake makeup or greasepaint. That said, the original RCMA is much cheaper that Goss’ version, so maybe just try that one instead.

[@swesttttt]

Merle Norman also used to make a cream compact foundation that was lovely. I haven’t purchased anything from them in decades, but I do know that good “everyday” cream foundations exist. Actually thinking about it, I remember Revlon had a cream (Think they called it “whipped”) Colorstay foundation that I liked too.

[@mktruett]

MAC used to make a cream compact backed when I worked for them in 05. Maybe they still do (but don’t recall seeing it lately).

[@Halalbeautie]

I’m not getting the issue with the puff being sold separate with the Wayne goss powder. The Laura mercier which was swore by for years also sold the puff separate for the full size powder

[@swesttttt]

I think a way to maybe make this go down easier for people is to offer a “set” with the puff included at a higher price point, then have a “refill” with powder only at a lower cost. It’s more ecologically sound to not discard a puff each time you replace the powder anyway, and if they can reduce the packaging on the powder and offer a refill meant to use the container multiple times as well? All the better. Honestly, not everyone will utilize a puff anyway, as some will prefer a brush or a sponge (or another, cheaper puff).

[@onewhisper22005]

I agree. First, he said the puff can be used for the foundation AND powder. So, if he’s going to provide it with the powder, I feel like he’d have to also provide it with the foundation. In that case, the powder and/or foundation would cost more with the puff included. Since so many people like using brushes or sponges, not puffs, it makes no sense to me to charge more for the items when it’s going to come with something a lot of people aren’t going to use. By providing it separately, he can have the foundation and powder be a little less than they would be with the puff included and people can decide whether or not they want to get the puff. He said you don’t NEED the puff to use the foundation or powder. So, it’s not like he said “oh, you’re only going to get this flawless application with the puff.” No, he even said how you can apply the foundation and powder with a brush/sponge. So I just feel like people are going to get upset no matter what and this is something to complain about unfortunately. I do think it would have been smart to offer it as a bundle so people who want it maybe got a little discount by getting them together. But, he does self fund his products. So, maybe he can’t really afford to offer a bundle of them at a cheaper price? I just always try to think of other peoples perspectives before I ever get upset about stuff. I wish other people did the same!

[@Halalbeautie]

@@onewhisper22005 yup! You said it all 🙏🏿

[@Halalbeautie]

@@swesttttt maybe he will in the future

[@swesttttt]

@@Halalbeautie Maybe so… I think it’s a tempest in a teapot, myself 🤷‍♀️

[@martypruitt8675]

I design and make crafts that I'm afraid to put on etsy because it is known for larger businesses that mass produce will steal designs and sell them for cheaper. Easy does nothing to stop this or protect small designers.

[@KateKosmo]

Colourpop STOLE the Let's Roll theme from an interviewee. They make interviewees create mock collections in which 1 created a collection almost exactly like this. Well she called them out on IG & showed proof of her work. This delayed the launch bc it went mini-viral with enough complaints. Well her post ended up disappearing & then launch continued. So they obviously made a settlement to shut her up.

[@1plawman]

Wayne said he didn't release more shades cause it is all paid by him and he hopes if it launches well, he will release more shades.

[@campin_sasquatch7740]

Yeah with Etsy the other thing I had to start looking at is if the items are out of China. What you'll see is the same item from multiple sellers mass produced and you really have no idea how it made which really freaked me out. Speaking of forehead wrinkles, I noticed that when I wear FROWNIES at work (I work from home) for a week my lines are more relaxed. I use them that way if I have some get together planned 🤣

[@lesliesaperstone172]

I have glaucoma and the drops I use for it did change my eye color from green to a muddy brown. My lashes have also gotten thicker. My eye doc told me a couple of years ago that she worries about the lash thickeners used by people who don't have glaucoma. She said it's not known what effects it can have on a healthy eye.

[@MoreCoffeePlease.]

Hi! I’m an optometrist and agree. Particularly for patients who already have low IOP’s. (Ps. Prostaglandin eye drops for glaucoma were determined to have lash growing effects and, thus, Latisse was born.)

[@sarahmccord7767]

Your opening/intro graphics of the smoke always reminds me of Death Eaters when they Apparat 🤣 I mean that in the best way possible. Even tangential or unintended Harry Potter references are appreciated over here. 🙌

[@kristiNerd]

I’m an Etsy seller and I really benefit from Etsy’s marketing. Over 60% of my sales come from Etsy marketing traffic. I know that I would spend more if I advertised on my own on IG or FB. More established sellers probably don’t need the extra help, but I really appreciate it.

[@brickbard]

There's also an etsy boycott right now on etsy of buyers. I was one of the harder hit. I am working on moving to ko-fi but make the majority of my living on etsy. I lost 90% of my income in one month because of all of it. I know one person who went from making over 2k a month to 300 this month. 😭

[@sharonharris9782]

ColourPop just came out with a Winnie the Pooh collection! Absolutely adorable!

[@koinijikoimizu]

The harder thing about being an Etsy seller is also scammers stealing our product photos, sending a buyer crap and the buyer only knows about ONE set of photos and if they find that photo in the original shop, the shop will get the flack for that scammer's BS. The resellers for vintage and antique stuff doesn't miff me as much as the drop shippers. I'm looking for another site to sell on because I can't afford to keep offering fun things to my customers at an approachable cost while also turning a profit.

[@KateKosmo]

Taping your wrinkles at night is a trick from many many years ago. It essentially stops your face from movement while your sleeping & your body is regenerating. It takes a few weeks to notice but it does work. But once you stop doing it, they come back. EDIT: Don't use regular tape, there are companies that make products for this specific purpose that are more like silicone feeling.

[@stephanied6711]

People need to know that buying mlm products are dangerous

[@wearelegion1163]

I wish companies would stop with all the eyeshadow palettes. NO ONE uses that much eyeshadow in 3 lifetimes unless they're a professional MUA. Most are also crap & overpriced.

[@MaggieMay-bc9vu]

Agree

[@zenmaster9195]

Good Morning Jen! Can you look into why Pat McGrath's shipping and customer service is sooooooo terrible? You seem to get to the bottom of things, and it would be interesting to see what their business model is. A little background, people who ordered on Mar. 15th during the glitch have been told so many different stories, no products, no refunds yet. Also, some people that ordered the Bridgerton 2 collection 3 weeks ago, still haven't received their orders either. How could a luxury brand have such terrible service? You're so good at what you do, I just though you could investigate 🔎 🙂

[@amyc9155]

Yeah especially when you buy something you get an email saying it could take "up to 5-7 days" to ship.

[@alice_rabbit8345]

I refuse to buy her stuff- too overpriced plus what you mentioned, that’s just terrible.

[@amyc9155]

Also, I ordered the Bridgerton 2 collection on the day it was released and my confirmation email stated that it COULD take UP TO 5-7 days to ship. Two days ago I emailed customer service requesting that they cancel my order because it had been 20 days since I placed it. There was NO mention of it being on backorder at the time of purchase. Well, an hour after I sent that email I get a shipping notification. The following day I received a response saying that they couldn't cancel my order because it had been shipped. They said that the reason it took so long was because of the "overwhelming customer response to the collection". Oh and by the way, it STILL hasn't actually been shipped....only the shipping label has been created.

[@zenmaster9195]

@@amyc9155 I've also seen this situation in the Instagram comments as well. I ordered on 3/15. It's been almost 5 weeks, no products, no refund. I've gotten, "We're investigating ", it's been canceled (from their customer service), and most recently it will ship soon (official formal email from them). And one of the most shitty things is no official email when it happened, and no official statement from the company or Pat McGrath herself. Even the Bridgerton orders, not a peep.

[@hdinglis]

That's really interesting (and for me very surprising!) to hear. I'm in the UK and placed a decent-sized order on the Pat McGrath website last Monday very late at night, had great communication throughout and had it land on my doorstep 3,400 miles away on Thursday morning, not even three full days later. It's absolutely baffling that their international service should be so much better than their domestic service! I would love if you could look into this Jen, I'd be fascinated to know what the answer is.

[@lc5673]

Etsy trying to compete with Amazon?! I literally go to Etsy to grab away from the crap from Amazon lol.

[@brandyf1985]

My mother in law used to put a piece of tape in between her eyebrows to prevent the frown lines pretty much all it did was keep conscious of when you make that face

[@carrieschmidt6251]

Jen you know what really helped hide my forehead wrinkles? Cutting bangs! LOL I have very similar hair type to you as well. I just made sure to have them cut thick enough, but not too thick.

[@monipui]

But are 30+ shades really necessary for a foundation to cover the whole range of human skin colours? I wonder if it could be done in fewer shades depending on formula. Unless it's really necessary and people are left out otherwise, I think releasing a big range just to avoid the backlash can be wasteful and even confusing for the customers who struggle to pick the right shade.

[@ps4402]

Wayne said in his launch video that he is self-funded and put out as many shades as he could afford right now. If all goes well, he will release more.

[@Anabórshën]

You miat definitely can have small number of shades with a good range. So what if he's self funded? If he's gonna make small number of shades, what's stopping him from expanding the range instead? It's simply because they put POCs as second thought. All these people making excuses for him saying his brand is self funded are probably yt or white passing people who barely give a crap about racial issues.

[@monipui]

@@Anabórshën I would agree if his range had only light shades, but that's not the case.

[@swesttttt]

@@Anabórshën Did you look at the range? It’s large. The darkest is very dark, and the bottom half are all swatched on a POC. He himself has criticized brands for not being inclusive. I could be wrong, but since he’s addressed it before and spoke of the issues in his own launch head-on & the reasons behind it, I feel he tried honestly to give as broad a spectrum possible with the limited number of points in between.

[@kam0406]

You didn't mention the WORST side effect of lash serums that contain this ingredient (as well as the other similar ingredients used in other brands) and that is: orbital fat loss. This is not that uncommon. Lash serums can cause the eye to look older and sunken as the fat pad is atrophied. This is a VERY unsightly side effect and one a lot of people don't know about.

[@beautifuldreamer0811]

I use neulash and in the product information, they discuss this as a possibility with long term use. I also did a deep dive on how their active ingredient was discovered to work for lash growth, and it was originally used for treatment of glaucoma, which I thought was interesting! I have used it for over a year and so far, I haven't had any fat loss but I know Mel Thompson used it for years and did have a little bit. I don't think it looked bad though, definitely didn't think she looked older or malnourished or anything, and had I not known about neulash, I wouldn't have ever even noticed.

[@KateKosmo]

Ulta has changed the prices on Kylie x Kendell collection 2x in the last 48 hrs. The quad was showing as $55 for a very short period of time & now its back down to $40. Idk what's going on.

[@melissacollier5281]

Wayne said he funded the foundation creation on his own so what is being released is like a trial run to see how it does

[@brandiiB13]

I struggle with my forehead lines as well! As a 35 yr old women! Honestly Frownies have help me! It’s not a permanent fix but it does help daily. It’s basically muscle training! & I’ve noticed a difference using them.

[@kristenlee2877]

I got it in a Sephora favorite set and I was skeptical but the grande lashes serum has made my Lashes so much longer and darker!! Highly recommend

[@peachxtaehyung]

That don't surprise me that any mlm would do something like that 🙄😂😂😂

[@323mell]

The beauty industry is killing us ladies we need to stop buying period.

[@kristenastrup5629]

I find that the toppers in the Charlotte Tilbury palettes apply very well with brushes. I still spray them with sewing spray or Mac fix+ to prevent fallout, and it elevates the sheen ☺️

[@AprilDesignsSMD]

Etsy pretty much sent us sellers an email saying, "The past hear has been more profitable than ever, so we're gonna raise your fees." Where's the logic in that. They really are trying to turn into Amazon and as a result, small shops like mine are really struggling. I didn't close my shop because I really hadn't heard about the boycott but I understand those who have. They need to go back to basics because that's when they were the best and why so many people joined.

[@missmary7]

I know Wayne's puff is a dual-sided puff designed to apply his foundation cream. I think he said the puff is what'll give you the best result attainable using the cream. I wonder how long each puff lasts...hmm. Thank you!

[@nancybarrett6266]

Happy & Blessed Easter everyone

[@smushles19]

come on Jen, you know that tape hack might work, TEST IT FOR SCIENCE! LOLOLOL

[@aliciabrodie3494]

Yeah! Thank you for posting on Easter!! I'm getting my coffee ready so I can thoroughly enjoy my favorite part of Sunday! Happy Easter to you and your family!

[@bellagrace7016]

ETSY are also putting arbitrary reserves on sellers account. Sometimes withholding 75% of sellers funds for up to 90 days, and beyond. Impossible for a small businesses ' cash flow. At the moment, ETSY doesn't appear to be releasing payment at all for a large amount of sellers, despite those sellers following all of the rules required for the release of funds. ETSY at this point is simply keeping sellers money, with no ability to get through all of the layers of resistance within its customer service teams.

[@someonesomething9103]

I actually think your complexion looks great here! A more yellow foundation is better for on camera. I know Robert Welsh always mentions how on camera he has a yellower foundation than the one he uses in real life.

[@sharlap4664]

Idk Jen…. I also have wrinkles on my forehead and one deep one between my brows. I’ve been told I’m expressive with my face as well. And even tho they bother me sometimes lol, I’m happy to embrace my wrinkles. I’m 46, and I’ve decided to also stop dying my hair (which I’ve been doing since I was 14). I’m starting to embrace everything! Even being proud of my caesarean scars that brought two beautiful kids into this life 🧡

[@tanaziegler]

That's the point of that shade in the Charlotte tilbury quad - it's her "pop" shade....which is just a topper.. it's her aesthetic! But her quads are different but it's an aesthetic you need to know what you're getting into! LOVE the walk of no shame quad...& the shadow u didnt like, is prob my fav part bc it leaves a beautiful but elegant sparkle to the eye look! But everyones makeup preferences are different! They arent cheap- that's for sure, but they sure are stunning!

[@Halalbeautie]

Thank you !

[@eiremerald]

Came here to say that. Isn’t there always one topper shade in the quads?

[@KateKosmo]

The Beauty Blender foundation is my all time favorite. It wears through the whole day beautifully. You can get it for about $20 now on sale and it's absolutely worth it. The shade range is just kinda all over the place. Shades 1.6, 2.4, & 3.2 all work for me. They have alot of different undertones which I like but can be confusing for others.

[@abhimac27]

Very interested in the Sephora foundation sampler! I am the WORST at shade matching.

[@j.1200]

RE: Tape, there's a product called frownies 🤣 basically brown stamps you dampen and apply to temporarily minimize lines and allegedly improve them over time via less contractions.

[@jaimechrist312]

I use dysport which is just like Botox and it take 7-14 days to work and the effects look just like what happened to her. I CAN’T STAND people that lie for clout! I don’t believe it had ANYTHING to do with the tape AT ALL!

[@andreamartineau1197]

Latisse uses the same ingredient but is only available via doctor (in Canada at least) so Im shocked R and F was able to use it without any medical consultation required prior to purchase

[@jeanieandersoncarpenter9127]

Jen, you'd be the one to talk to about this. I love ColourPop eyeshadows and Lippies. However, I ordered the Pretty Fresh foundation and was extremely disappointed. Their color names were a huge miss. I am always squarely between fair and light. So I ordered what I thought would be the perfect match PLUS the shade below and the shade after. Well all the shades were so incredibly pale. I've never seen anything like this. That's one thing, but the really bad part was the makeup was already going patchy while I was still finishing the rest of my face!! I tried to reach them and let them know, but their website didn't allow for any comments whatsoever. I couldn't leave a review. I'd ordered it directly from their website. I'm wondering if you've heard of this before. I was really shocked.

[@libertychic8926]

Happy Easter girl!

[@meganvansickle8798]

I do use the Pacifica brow mask every night, even though multiple creators have said it is useless. I do feel like it helps smooth out my skin and keep my products from evaporating or rubbing off on my pillow. When I take it off, I can see some of my acne scars that I can't see otherwise, and my more fine lines are smoothed out.

[@Gudia1710]

Wayne Goss said in his YT video that, he only has 12 shades because it is completely self funded and he only has so much money to get these shades out. He tried to do a decent range and will add more shades when he can.

[@KateKosmo]

Wayne Goss explained his decision on the color range in his YT reveal video. Basically he's independently funded & just couldn't afford to create a longer range but if it's successful he will come out with more shades.

[@kagitsune]

I remember that Mel Thompson used a similar lash serum with a similar ingredient. I think she had to go looking for another one when NuLash changed formulas...?

[@cstillings]

Her eyelashes and mascara application were phenomenal! Do you know when Neulash changed their formula?

[@phoenixgate007]

So good to see you Jen! Happy Easter 💗

[@calliew311]

There are things you can buy that do the temporary wrinkle erase on the forehead or by the mouth or eyes. They are called Frownies. They aren't permanent results, but do work.

[@alysewoody773]

Happy Sunday Jen!!! Thank you always for the video!!!

[@BethanySchmidtEsthetics]

Wait… you get a puff with your loose powder? 😳 Laura Mercier, Rare Beauty, Dermablend… I’ve never gotten a puff with those 🤔

[@mktruett]

Thought the same. Pressed yes, but I bought a Sephora one for my loose powders 🤷🏼‍♀️

[@nd4856]

Side note I don’t use powder puffs, I throw them out so it could be to save product and be eco friendly?

[@chrissymoss514]

Wayne did acknowledge the small shade range, adding, as he gets more money, he will increase the options. He explained that, as a "one person" creator, he just couldn't afford to produce more shades atm. (I've adlibbed somewhat, but the gist is accurate 😉). Typical that Etsy would want to grab as much money from the sellers as possible. It's pure greed. Much love to you 💗💗💗💗

[@tamrasmith1744]

Yes, his company is self-funded. I understand the small shade range, given his circumstances. However, I do agree that $10 for that puff is ridiculous. If I was going to buy this, I’d go through any beauty supply company and buy a pack of several similar puffs for that price.

[@chrissymoss514]

@@tamrasmith1744 OMG, yes! The puff ought to be included with the powder. I can see Wayne being left with sack fulls of unsold puffs.

[@tamrasmith1744]

@@chrissymoss514 A lot of the rich folks that shop expensive brands on Beautylish all the time probably don’t care about the price. Us regular folk than can only get something from luxury brands on rare special occasions don’t need $10 puffs.

[@tishgaffney8953]

I almost bought that same perfume, I ended up getting the Skylar vanilla sky which is a sexier vanilla scent. I love it

[@aliciabrodie3494]

To tell the truth, I love my Rodan and Fields Lash Boost. I'm not excited about MLMs, but my firend sells it and it's the only thing I buy from them. I've used it for years and I have never had a problem and it works great!

[@VK-uh5jz]

I've been using frownies in between my brows and forehead for the last four years. A week ago I finally decided to get Botox. So far I'm pretty happy. So much easier and works like magic. I also quit natural deodorant a few days ago after two years. My life is so much better lol

[@unforblue]

So excited for this weeks What’s up in Makeup!!!

[@libertychic8926]

Girrrrl i have the same problem! Them forehead wrinkles! So Pacifica has a product.....a reusable brow mask! It has a vacuum seal and lifting effect, use with your own serum, 100% high grade silicone with storage tin! The have an under eye, smile line, lipline, etc too! I have the 4 I mentioned, I just got them and ready to try! They seem promising to help anyway! Thought I'd mention! (I'll let ya know once I give her a try tonight.) U can wear for a time during the day but I'm going to wear all night. I seen someone else fo it and have significant results so...my fingers are crossed! 🤞

[@wenharas1]

I use eyeshadow with a wet brush for eyeliner so I’m excited about cake liner!

[@estherramirez1202]

I used to love Etsy, so much I named my cat Etsy! But I have noticed many sellers are not handmade type, which is too bad.

[@randig7503]

Thanks Jen, Happy Easter 🐣

[@sjworrier0613]

I actually love the vibe of the new too faced product, but I already own Refy and the NYX clear (and now the tinted) brow glue stuff… and the Patrick Ta stuff… they’re all very similar, I would now never spend that kinda money when I know that the NYX performs the same.

[@becm963]

I love my Artist Couture Supreme Nudes palette. That is the first one. The second one is a bronze palette. I don’t own it. It has a different formula. It isn’t quite as nice, but not bad. This latest one has has some chunky shimmer shades. They don’t hold up on the lids. The mattes are fine.

[@lisanutini5183]

Mine is on the way so I'll see but ... Goss' foundation reminded me of the RCMA (which I love and which I know Goss likes). Meaning, a higher amount of pigment and less filler. Very manipulative. It appears he's removing some of the guesswork to make a blend (that was always difficult for me to guess how to make a blend for me). We shall see. As for the puff, it has 2 sides, 1 for the foundation and the other for the powder.

[@MA1.5]

I love a black or dark brown cake liner. I’m not good with wands or pencils, but an angled brush and cake liner…👩‍🍳 💋

[@annmackenzie5253]

Hey Jen, along with skincare (of course) facial excercises like face yoga works great along with facial massage ( gua sha. Or vibrating type massagers ,foreao, PMD.)❤❤❤

[@monipui]

It would be nice if the powder puff was included or if there was a set available with powder and puff for a lower price, but looking at the high end powders (my current favourite is the by Terry Hyaluronic acid loose powder) they don't seem to come with an applicator. I think they expect us to use a brush. The compact powders do come with mirror and puff so they can be used on the go. Not sure about the price of the puff, for that price I expect it to be washable and reusable and to last a while.

[@Kippums]

I can't recommend botox enough though! It's not as scary as it can seem. And the results are fabulous! Try it once and see what you think :P The up side is, if you hate it, it only lasts about 4 months.

[@lkessler1]

Thank you for the honest thoughts on the Charlotte Tilbury eyeshadow. It looked so pretty, but my original pillow talk eye shadow hard panned, so I’m not eager to give her more of my money (for the eye shadow anyway). I expected more for that price point.

[@swesttttt]

Jen, I know less than nothing about Shopify… do you think you can give us a little view into how it works vs. ETSY? I heard you on the less advertising thing, but I’m curious about the ability to find handmade/small business items there vs. having to weed through the mass-produced crap.

[@heidimargaret306]

WayneGoss does have a video ion utube that isn’t as long. He also said the shade range is what it is for now cause it’s all self funded , hope this helps 😀

[@theeluannesantos]

Mad love for you Jen Have a great Holiday

[@mateathatskincaregirl6539]

I wonder if the adhesive on the tape could cause irritation to 🤔 Great video as always Jen:)💖☺️

[@calliew311]

As far as Wayne Goss goes, paying separately for the puff isn't crazy. For example, Laura Mercier does that, and I think it's more than 10 bucks, but I can't remember. I do know that you can buy a holiday set that comes with the puff.