Mock Call #23: Financial Account| Bank Customer Service

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Jeline Bracamonte

Jeline Bracamonte

Күн бұрын

Mock Call #23: Financial Account| Bank Customer Service
#bpo #callcenter #mockcall #customerservice #bank #financialaccount #financialaccounting
🎥Facebook Page: / jelinebracamonteavellano
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Пікірлер: 54
@LhalabsPassions
@LhalabsPassions 2 жыл бұрын
One of the underrated influencer...Napakahusay mo sis. Sana all😊 keep on sharing ☺️❣️
@JelineBracamonte
@JelineBracamonte 2 жыл бұрын
Sobrang naappreciate ko 'to sis. 😭🙏 Thank you, thank you, thank youuuuu! 😘❤
@jdjeanguardalupe3110
@jdjeanguardalupe3110 Жыл бұрын
I hope I will passed my final interview and this video can help me to how can I express my speaking English. And it was my first time to applying in BPO. 😊😊 MORE VIDEOS AND MORE POWER. THANK YOU SO MUCH!
@omnistgangsterenlightenmen3788
@omnistgangsterenlightenmen3788 8 ай бұрын
I pray you did ❤
@ArjayRodriguez-zm5wd
@ArjayRodriguez-zm5wd 3 ай бұрын
You really sound like a native speaker and I always see your passion in every single call that you make. More videos please cause I wanted to see you more often hehe, more power and God bless
@ArjayRodriguez-zm5wd
@ArjayRodriguez-zm5wd 3 ай бұрын
You really sound like a native speaker and I always see your passion in every single call that you make. More videos please cause I wanted to see you more often hehe, more power and God bless. By the way, I am a follower of all your social media accounts haha
@eleanorivera
@eleanorivera 2 жыл бұрын
i've been watching your videos for a couple of days coz i wanna take some ideas on how to handle telco accounts. I'm a fresher from this industry and i wanna learn more .
@JelineBracamonte
@JelineBracamonte 2 жыл бұрын
Thank you for spending time to watch my videos, dear. 🙇‍♀️ I hope that somehow you gain something from it. I'll certainly upload more sample calls in the coming weeks, dear. ❤
@karengonzalez8635
@karengonzalez8635 8 ай бұрын
Cool thank you for share
@JelineBracamonte
@JelineBracamonte 8 ай бұрын
You're welcome, dear. ❤️
@estelatyros4178
@estelatyros4178 2 жыл бұрын
Just Lea my friend, it's my first here because I'm looking for and sample for mock call for banking account. It's really small world friend lea
@JelineBracamonte
@JelineBracamonte 2 жыл бұрын
Thanks for stopping in, Estela. I hope that this mock call helps you. ❤
@jeckegay
@jeckegay Жыл бұрын
That was great!
@JelineBracamonte
@JelineBracamonte Жыл бұрын
Thank you. 😊💕
@renzchristiancuevas3383
@renzchristiancuevas3383 Жыл бұрын
I just passed Alorica’s interview this day and the interviewee informed us that we will be handling financial account. Can I have some tips, and may I ask if the script is provided?
@meredithcanete7608
@meredithcanete7608 Жыл бұрын
same thought
@jovycarin7748
@jovycarin7748 2 жыл бұрын
Oh my you are so great! I hope I will also should and speak like this.
@JelineBracamonte
@JelineBracamonte 2 жыл бұрын
Thank you, Jovy. ❤️ Just a matter of practice. You can do it, dear. 💪
@rnbmotovlog2574
@rnbmotovlog2574 Жыл бұрын
hi jeline. i just got hired. ask ko lang dba may activation, fraud, billing, etc in this account? lahat ba yan dapat mo matutunan? or may designated topic na iaassign sayo? like na assign ka sa fraud. fraud lang talaga yung ma rereceive mo na call from customer? sana masagot.
@AnastacioJrOcho
@AnastacioJrOcho 6 ай бұрын
Usually there is a specific department for each concern that might fucos on. But there's a first level agent of the CSR that would specified on the core servicing which filtering all the concerns and they are the one who will make a note on the account to iniate the reporting process and to get it resolved also core servicing agents will transfer those calls to the specific department.
@JOEAPPLE007
@JOEAPPLE007 Жыл бұрын
Uyy buti pa dyan sa account na yan pede silang tumawag ulit, sa telco bawal 🤣🤣
@baldonadobiancamariet.3381
@baldonadobiancamariet.3381 2 жыл бұрын
More sample calls for financial account please🥺 thank you so much 🥰
@JelineBracamonte
@JelineBracamonte 2 жыл бұрын
Sure, dear. I'll try to create more of this. ❤
@havana_1826
@havana_1826 7 ай бұрын
Is the script provided? Do you just read it or you made your own spiel?
@gaylesaramosing6537
@gaylesaramosing6537 2 жыл бұрын
Inbound and outbound calls po ba ang hinahandle ng financial account?
@Aiks123
@Aiks123 2 жыл бұрын
intuit account next video pleaseeeeeeee
@garyj.2424
@garyj.2424 2 жыл бұрын
Alorica recently offered me a financial account, I still accept it even though I don't yet have any idea about it
@kaitecheng1440
@kaitecheng1440 2 жыл бұрын
hi how was it po?
@camexf1800
@camexf1800 2 жыл бұрын
can you update us about what happened?
@garyj.2424
@garyj.2424 2 жыл бұрын
@@camexf1800 di parin po ako tinatawagan forda final interview, waiting parin ako forda ferson
@user-qx7vi2nm9i
@user-qx7vi2nm9i 2 жыл бұрын
@@garyj.2424 kamusta? gaano ktgal mong pinag aralan ung mock call?
@garyj.2424
@garyj.2424 2 жыл бұрын
@@user-qx7vi2nm9i kinancel ko application ko kasi prinariority ko school ko
@shainasangkula6580
@shainasangkula6580 2 жыл бұрын
Another video plss I want to take more ideas on how to handle Comcast account? If you don't mind.
@milkdaddy4632
@milkdaddy4632 11 ай бұрын
If only verification process was THAT easy 😂😂
@cristaleraginolos9569
@cristaleraginolos9569 9 ай бұрын
Hi! Did you really reached out to the merchant?
@johnfranzasister6719
@johnfranzasister6719 2 жыл бұрын
May i ask if do you know the happyness account? What kind of account is that?
@jeric915
@jeric915 3 ай бұрын
May I place this call on hold?
@rhomzkietfttv5571
@rhomzkietfttv5571 4 ай бұрын
May non voice po ba sa financial account?
@mayvisgrey6832
@mayvisgrey6832 10 ай бұрын
Can you please tell me what app you used?
@edlynrendon8717
@edlynrendon8717 Жыл бұрын
Can someone help me, how should I response if the customer cannot pay on her/his payment bcos just lost their job. And not knowing when they are able to pay it. Please help thank you
@AnastacioJrOcho
@AnastacioJrOcho 6 ай бұрын
Just emphatize with the situation of the cx, and til the cx that you hope they can find a job soon. You must also have a knowledge if the company that you are working with has programs like specialty or settlement that might able to help the Cx on their situation.
@MohamedHasan-m6n
@MohamedHasan-m6n Жыл бұрын
How come the verification process is so easy and simple I think it's a little bit risky
@aldinotaku
@aldinotaku Жыл бұрын
did you really contact the merchant?
@learosemiras6548
@learosemiras6548 2 жыл бұрын
Hi may idea po ba kayo sa alliance data? yan kasi ang account na binigay sakin.
@JohnMichaelGalang-cz2tx
@JohnMichaelGalang-cz2tx 13 күн бұрын
kakakaba. hahahaha
@rickybayer
@rickybayer Жыл бұрын
Kaba is real since I'm from health care account. Ngayon for financial Nako this coming march 14
@tine3125
@tine3125 Жыл бұрын
hello po, kamusta naman po sa financial account?? ☺️
@MGScoture1997
@MGScoture1997 17 күн бұрын
Just Got hired po sa financial account foundever. san po ba mas mahirap telco or financial?
@william_ave
@william_ave 2 жыл бұрын
❤️❤️❤️
@JelineBracamonte
@JelineBracamonte 2 жыл бұрын
Thank you! ❤
@softmambo6602
@softmambo6602 2 жыл бұрын
I love your accent huhu.
@JelineBracamonte
@JelineBracamonte 2 жыл бұрын
Hehe thank you dear. ❤ 😘
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