Philips Hue Bridge Not Found During Initial Setup

[@Deadbass_]

Guess I'm the only unhappy person that this didn't help with.

[@CatapultingChairs]

Nope, still having trouble with it ://

[@hunterstien4475]

You’re not alone brotha

[@CatapultingChairs]

@@hunterstien4475 I got it connected, however the app isn't letting me change the colour of the lights

[@Tye._.05]

You aren’t the only one

[@Screamsicles1]

I uninstalled the app, redownloaded it, opened it, selected "I have lights and a hue bridge" and it found it instantly

[@duckuploader953]

2 minutes in to hear showing most of us already knew.. thank you.

[@bentles]

hahaha was just rebuilding my computer room and turned off my power points to move everything... turned it all back on and then couldnt get my hue bridge to connect (completely forgetting i had wifi off because modem was unplugged).... searched for 20mins before i found this video....THANKS BROTHER!!!! LEGEND fixed it in 2 seconds hahahaha

[@RandomTechG]

It happens to the best of us! 😁 glad it helped!

[@yakimvalor9948]

I’m so glad I found this video! It solved my issue after I made 1 million attempts prior. This video is 3 years old & its still helping people. THANK YOU!!

[@RandomTechG]

Glad it helped!

[@PuurJarrett]

4 minutes to say ‘turn on ur wifi’ it’s like ‘i can’t find my car’ when actually you went by foot..

[@JasonCS5]

A whole damn advertisement for his channel just to say turn the wifi on your phone on. Bad video

[@rqn1998]

My issue was my hotspot was interfering but this video made me trigger that thought ! :) cheers

[@jonathanm4377]

I spent two days not being able to connect to the hue bridge. After discovering your video I did what you said and it worked. Thank you!

[@RandomTechG]

Glad it helped you! You’re welcome.

[@jonathanm4377]

I never said I didn't have wifi, I indicated that I couldn't connect to the hue bridge.

[@clayhardy4083]

Can not believe i missed this! I feel like a grand pop when he answers the phone....(the cell phone variety not the corded one)..."is your refrigerator running? ..says the prankster, the grand pop says yes....prankster laughs and hangs up. Well as simple as this was, This post solved my issue with finding my bridge. Thank you for this quick video.

[@TAMBAMoiCartay]

wow not a silly vid at all thanks for the help! Wasn’t working cracking at it for hours! Reset my router and turned the Wi-Fi on and off on my phone and it connected!

[@Sirhankington]

I have primary wifi and secondary one for security cameras which need to run on 2.4ghz. Took me 30 minutes to realize I need to be on the primary 5ghz connection. This helped! Thanks

[@RandomTechG]

Thanks for the comment. Glad it helped you!!

[@LuisGonzalez-sb1tp]

Thank you! Thank you! Thank you! Tried resetting, unplugging, and other suggestions I read online. Saw your video, checked my phone, and I'll be dang if it wasn't connected to the Wi-Fi. Problem fixed! Have a Happy New Year!

[@RandomTechG]

Glad it helped!! 😁

[@blurry2598]

Lmao I’m in IT and found this hilarious I didn’t catch it. I reset my network settings on my phone and didn’t realize I never reconnected to my wifi. This worked, thanks

[@anneeee88]

Thanks for the lightbulb inspirational video! My wifi was on. But the light I was trying to connect was - not. Feelings range from stupid, relieved to humbled xd

[@bc24us]

Also 1) disable any VPN connection in your phone; 2) don't use a 5Ghz wifi network

[@MychalPace]

We Played Outside growing up lol. Yeah this helped out alot. I was stuck too

[@laurielisak2156]

Thank you for doing the video! It may be silly but it made me check my wifi connection and it was on a public one that would not allow me to connect to the bridge. Thanks!

[@RandomTechG]

Glad it helped!

[@cacmang42]

Funny this fixed my problem, my wifi was on but i didn't notice i was on a different network 😂 Thank you

[@demarcusedwards6650]

You saved me 60 dollars thanks!

[@lhr-ao3]

Omg thank you so much I just spent an hour trying to figure this out. THANK YOU!

[@RandomTechG]

Glad it helped!! 👍

[@iankent1665]

Genuinely couldn't believe this was the fix

[@lorivenableclark1250]

Thank you, I didn't know to do that. Worked instantly!!

[@davidblack5811]

You should add that if you are having connection issues to first turn off your VPN if you have one then try again.

[@ameliasobieska1989]

omg. Thank you! I turn on my wifi and it works! :* :D

[@mumplaysminecraft3029]

Thank you, not exactly the same problem, but helped me fix it, my phone was connected to different wifi

[@michaelgehringmusic8440]

Had an wifi outage at hone yesterday so I had turned the wifi off on my phone, Arrived at the studio today and Hue would not detect... Thanks for the reminding me. User error!

[@jeanstiles5761]

Thank you so much..... I almost pitched the thing.

[@thekrell7awe332]

I’ve been pulling my hair out trying to figure out why, and you were right it was a simple stupid mistake I made. Thank you so much for your help!

[@Beautifullyflawed824]

I'm such a techy and you just made me feel so stupid🙃😁🤪🤣😂🤣I was connected to the wrong Wi-Fi lol thank you ..a year later💓

[@RandomTechG]

Same here. I searched the internet for countless hours trying to figure out what the problem could be. Then i seen something that started talking about the wifi connection and my face immediately fell in to my palm before i even checked the wifi because I knew then that I had not even turned mine on. 😂

[@Beautifullyflawed824]

@@RandomTechG 🤣😂😂

[@johannesmartin6655]

THANK YOU

[@stevenferguson6180]

I'm an idiot that's what is was for me too! Thanks for this video!

[@yardy88]

Oh my God I'm such a dumbass. New phone. It makes it look like it's connected to wifi when it's not. Thank you so much 😊

[@gingerman5123]

If your car won't start. Make sure to turn your key to the start position.

[@RandomTechG]

What?! Mind blown!

[@papadrah]

I was coming to say "Yeah, no duh the wifi needs to be on." Then I realized my wifi is off. Mind blown.

[@henrikbay1396]

Thank you!!! Have a great holyday

[@RandomTechG]

You’re welcome! Same to you.

[@essienyc]

This worked! Thanks!

[@justnii2056]

Does it work with wlan not Lan the bridge

[@justnii2056]

If you share net from your phone to bridge

[@RandomTechG]

The bridge itself has to be connected via Ethernet cable. Then it provides the needed wireless connection for your wireless philips products.

[@justnii2056]

@@RandomTechG thank you for the answer. shame because i dont have a router. i bought a Philips Hue Lightstrip Plus to my daughter. it works somehow by bluetooth and some app..

[@RandomTechG]

@@justnii2056 you’re welcome. yeah, they do have some lights that don’t require the bridge. However, a large selection of there lighting do. I found out the hard way too. The colored lights that you see in some of my videos that light up behind the bed... bought them before I realized they needed a bridge. 👎

[@marcosrodriguez559]

The bridge is connected to my router via Ethernet and the last light is always blinking or not on at all. I reset the bridge unplugged and reset everything even the router and still not getting 3 solid lights on the bridge. Wifi is on aswell. Anybody know what’s wrong?

[@rrstaffies]

Zero help...

[@RandomTechG]

Sorry the video didn’t help you. Hope you find what you’re looking for.

[@slackerpope]

actually helpful thx ;-)

[@montazmeahii6029]

skip to 2:03

[@jholid6y]

Haha thank you for the reminder I was pulling my hair bc it was working yesterday but why not today lol bc of no WiFi on my phone

[@RandomTechG]

😁

[@austinw2111]

bro thank you. Im about to return these stupid hue lights because they are so expensive and the fact that they have to be connected to work is complete bs

[@RandomTechG]

I agree. I got them home and plugged in and set up before I realized they needed to run through a Bridge. Had to go back and get the bridge.

[@abrasivepartyc5416]

Lmfao soon as you said that I realized my work was off. No wonder it wouldn’t work haha thanks for this video.

[@cassieknudsen2349]

LOL I feel so dumb. Thank you sir

[@gripgamebjj]

Thank you this helped me thank

[@jsmith4005]

Dang sure enough that was it. You ate a lifesaver. Lol.

[@anthonywhite7274]

You're the man!

[@babarumraisin4863]

Thats it! Thanks

[@mikejassonsalazar5281]

This video sounds stupid but it really works. I turned off my wifi then turned it back on, went to the app and boom connected!

[@keshiajackson6349]

Lol.......I'm telling you I was about to throw that thing against the WALL. THANK U.

[@din9592]

That'll be me if this doesnt fix it when I get home lol

[@AnlCanneuro]

My wifi connected but still not eorking

[@HumbertoOrozcoAguayo]

Thank you a lot!!

[@davidrobert8706]

Yo man used to be tech support "Hello it have you turned it off and on again? Is it plugged into the wall?" Was basically an unwritten phone script

[@AnyaEightySeven]

Whoever said reinstall app that worked!

[@lukerolleston4852]

I had to sit thru minutes to hear the most silliest answer

[@larrygaldeano8197]

Alright - i totally feel like an idiot but that’s was the issue - my wifi on my cell phone was turned off

[@RandomTechG]

It happens to the best of us... 😃

[@ismaelortiz8810]

🤣🤦‍♂️🤦‍♂️THANK I WASNT CONNE CT TO SAME INTERNET NEITHER 🤦‍♂️ 10/ 13/2022👌Thanks for video

[@doh_boiii]

What if my wifi is on and it still doesn’t find it 😅

[@SuryaPanduperdana]

My philips hue account can't detect my bridge in order to connect with google home(google nest mini), while in the hue apps it is detecded. Any advice please?

[@RandomTechG]

Hmm. Haven’t seen this one yet. Try unlinking your bridge and then go through the process again from the beginning. Make sure your bridge, and other google devices are all connected to the same WiFi network.

[@aliriyad91]

same problem did u fix it !!!!!!!!!!!!!!!????

[@SuryaPanduperdana]

@@aliriyad91 i did. It was because of internet connection problem. Make sure your internet connection is stable

[@aliriyad91]

@@SuryaPanduperdana I have stable network But it's won't connect to my Philips account

[@TheOneSpin]

My bridge has two light dots what does this mean

[@Viaticboston]

It wasn’t my WiFi that was the problem it was my VPN blocking it. Ta for the vid

[@weston407]

TLDR; make sure the wifi on your phone is turned on - it takes him 4 minutes to say that

[@comb-overcowboy1817]

I had the same issue!!!

[@cirsteairina90]

It was helpful thank you

[@RandomTechG]

Glad it helped! 😁

[@marchernandez6249]

When the app says push link to connect I push and doesn’t work but I’m connected to WiFi ??

[@MarkTaylor1134]

I don’t have the last dot like it says not connected :(

[@mareksuchanek817]

I don't know why, but when I connect the bridge to the socket, my blue circle doesn't light up and that's probably why it can't be connected to the phone I don’t know what to do

[@RandomTechG]

Is your bridge a Gen 1 or Gen 2. Not certain but I believe they discontinued support for the Gen 1 models. Meaning you will likely need to upgrade to a Gen 2 if you’re using the older version.

[@mareksuchanek817]

I have gen 2

[@raizan1]

Since my pc updated it no longer connects to the Phillip's hue app I get a error message that says an unexpected error has occurred please contact support but nothing is available in terms of support

[@RandomTechG]

Visit: www.wisesmarthomes.com/how-to-fix-no-hue-connection-with-philips-hue-smart-lighting/ you may find your answer here.

[@Bloo.2]

This doesn’t help me. My app won’t connect to my bridge. The only thing that works is resetting the bridge and app all together and this seems to be a weekly occurrence. Idk how to permanently fix this issue. Support hasn’t helped at all.

[@Samson44444]

U waffle on so much

[@AR9ify]

Reading the comments section after having viewed the video, first thought that comes to mind: how stupid can people get? No wonder there is a big gap in society

[@zoomtank69]

I think 2,4ghz network is the only one one compatible with hue bridge, and not 5ghz...

[@younesourbya6068]

interesting

[@americankittycat5648]

Brain 🧠 meltdown 😂

[@Towertech08]

My wifi is ON, and it still wont connect

[@spartakush_6614]

Bro wtf, u didn’t rly just did that, y tf did u upload this

[@ianteh.ianteh]

Wasted my time

[@Chrysaphius86]

If your WiFi is on, turn it off then on again.

[@maaly8111]

Nah. This aint work for me.

[@cm9154]

i don’t have a router tho

[@brandonpokam8745]

Guys I found the solution reply if you want to know

[@jameshurrelltv]

Slow talking - get to the damn pint - and so damn obvious

[@thedarkhadou69]

Ffs

[@neverman3398]

😂

[@Snikern]

rly

[@ryanatashkar4977]

Wtf

[@rasmusolsen441]

It literally tells you in the app. Thanks for wasting my time

[@RandomTechG]

You’re welcome, Riratos. Glad I could help. 😏

[@Gio0285]

Smh

[@antreb15]

Waste of bloody time.

[@RandomTechG]

For some, not all! 🤣

[@1BrknHrtdRomeo]

@@RandomTechG b/c apparently the majority of your audience are tech twat waffles *shrug*

[@RandomTechG]

@@1BrknHrtdRomeo you seem to make this clear in your comment. 😂

[@johnj9520]

What a waste of time

[@3rdaxis649]

What a pos this product is.

[@wissamalachkar5460]

Useless..

[@meandrews1]

Can you talk slower?

[@iwpapi]

pointless video

[@k44rma32]

Thx a lot !