Misinformed Angry Customer says "You're not a very nice person!"

Good morning everyone! Today the Trainee and I had a flooring order that was to be delivered and the customer was under the impression that we were going to put the order in the garage. We called the customer prior to leaving the shipper and confirmed with the delivery staff at the shipper and the manager that it was a curbside delivery and that because of recent spikes in unprecedented events that we would not be entering any dwellings. needless to say the customer was not happy when he offered us 50 bucks to put the merchandise inside his house and we declined and he was not happy when we told him that we weren't going to do an in garage delivery.
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[@waltdisnenycopyright8048]

They can move it themselves in ten minutes and burn off a few pounds in the process lol, well done mate

[@ryanwaltos2206]

A $5 tarp from Horrible Freight would be a less-labor solution for tubby

[@waltdisnenycopyright8048]

@@ryanwaltos2206 or even £5.00 over here in the uk 🇬🇧. It's obvious who ate all the pork pies lol

[@koda4398]

Ryan Waltos Don’t be that rude, he’d probably whoop you.

[@ryanwaltos2206]

@@koda4398 gotta catch me first

[@twatmunro9563]

@@ryanwaltos2206 Tubby not catchin' anything but Covid.

[@ducknorris233]

That he immediately offered you $50 to put it in the garage means he knew that was a extra.

[@ericaschaidt8588]

I believe he was offering th $50 to have him put the stuff in the HOUSE. Once that was shot down he *expected* the materials to be put in the garage.

[@ducknorris233]

@@ericaschaidt8588 good catch, I guess my brain couldn’t even contemplate any amount of money to put it inside the house.

[@dexterdouglas]

@@ericaschaidt8588 that makes it worse haha! Thanks for pointing that out mate!

[@jegr3398]

$50 chump change.

[@ducknorris233]

@@jegr3398 you called?

[@Dagrizzb]

When I had delivered furniture, a famous line was, "oh come on, It's just up the stairs" I always felt the best response was, "It's just about 200 pounds, you shouldn't have much trouble."

[@YoDzOnHalo]

Yup. I worked for la z boy and heard that every single day. And it would be for Furniture we are not even delivering. Like they would want a couch in another room moved upstairs. When the new one is going in a complete different room than the one they want us to move

[@Dagrizzb]

@UPNorth J "Folks who pay to have their furniture delivered are either too old, too rich, or too lazy." This was our mantra.

[@techmonk3y]

@@Dagrizzb or new to town and don’t have friends to have help.

[@Dagrizzb]

@@techmonk3y true. If they paid to have it delivered, and didn't mention stairs, they understand to pay extra for extra. It's fair.

[@deezelfairy]

@@Dagrizzb Kind of a shitty attitude really, just as shitty as the customers who expect you to haul it upstairs or rearrange their house for them. Not everyone has a long bed pickup or a box trailer. Not everyone has someone available to help them. As for the 'to rich' part what's cheaper? Store delivery or renting a U-Haul? Answer to that is pretty obvious. Your motto come across as a lazy bum who doesn't want to do the job he's paid to do.

[@doodlebug12340]

My husband and I put a complete deck of composite in our garage. No problem getting wet, more worried about theft. It was 90 degrees outside. We offered the driver's drinks and snacks Because we asked nicely, they brought it as close as possible, to our garage and positioned it for easy access. It's all about how you treat your delivery folk. I drove a semi so trust, they know what they're doing and talking about in their videos.

[@trooperandcooperale3057]

Those guys sounded like the type that would take photos of your tire tracks on their driveway, and try and sue you.

[@wowzers6178]

Oh man, I just watched his previous video where a Karen filed a complaint about tire tracks on her driveway. 😅 He got her back tho Edit: It was quite satisfying

[@michaelwiseman4339]

Yup Yup! Just what I said about his driveway since he couldn't intimidate u into garage delivery!

[@robertwilson2007]

I was thinking the same thing 😂😂😂😂

[@robertwilson2007]

I was thinking the same thing 😂😂😂😂😂

[@robertwilson2007]

@@wowzers6178 Yea I seen that one. People are NUTS !!!

[@johnm840]

He knew already, why he offered $50 up front.

[@elledaniels3176]

100 bucks says the salesman told him to do it.

[@sodeepopkid6855]

I'd have collected the extra 50.

[@wizard3z868]

@@sodeepopkid6855 and gotten sued for 10k for a mark on driveway or scuff mark on garage floor 🤔

[@1sick88lx1]

@@wizard3z868 BOOM!!!

[@RabbleInArms]

No man, the 50 was to carry it inside the HOUSE. Like into the room where it's going. He thought he would get the garage delivery for free.

[@talkaboutwacky]

I never thought I'd be so entertained watching home deliveries but here I am

[@MrVolksbeetle]

I love how folks think that cursing at someone will change a predetermined outcome. Seriously, how screwed up is your mind for you to think treating another human like trash is how you get your way?

[@Jonathanskits]

That’s Karen do you.

[@B3ARCAT]

Furthermore, any chance you have of persuading the delivery man to go above and beyond is NOT by being an asshole. Beer bottle diplomacy would be the way to go if you’re to accomplish anything haha. Idiots abound.

[@RetroBleck]

Politicians do it all the time

[@darkwood777]

People have the illusion that they can demand immediate responses and actions because they see it happen in the movies and television. They have a difficult time grasping reality. They also choose the cheapest option that they think will satisfy them, which is why they choose curb-side delivery instead of hiring a crew for inside delivery.

[@sockmonkey5266]

@@B3ARCATwrong

[@gi6449]

As his kids are standing there. Man make the kids put it in the garage instead of playing video games 🤣 at least you were nice enough to bring it up to the garage 👊🏻

[@jamescummings7246]

I was thinking the same thing there was three people there .

[@warrwarrwarrwarr]

Not to be an asshole but look at the father… Would anyone consider a fat lazy complainer with no common sense or rationality to be a role model for kids? My parents would have said ty for delivery and either had a tarp ready to cover the material or had us kids lugging that stuff inside.

[@trosper4676]

so lets say the old man just had back surgery and the kids standing around wasnt his kids and just some lazy kids being noisy and left soon as the camera was turned off because thats all they was interested in......and if you dont wanna take it in the garage cool but laugh about it after you apologize is fuck shit dont kno one know what the old man been threw

[@keithqueen3554]

Wow you lost out on a 50 to carry that all inside.🤣😂

[@LewisTheFly888]

@@trosper4676 Very true Justin.

[@lavictoire1960]

This disconnect has to be corrected. The store promises whatever the customer wants to make the sale. Then the reality makes for conflict with the driver.

[@scottf6604]

L. spot on!

[@Vicus_of_Utrecht]

I hate salesmen

[@angryeltrucker6326]

I feel like he gets more of an attitude from customers because of the way he responds to them also

[@JOMAR3]

@@Vicus_of_Utrecht They would sell their own mother to make a buck

[@CaptRich-bi3gp]

I've seen cases when I was in delivery where the customer will say anything to either get their way or something for free, or both.

[@cuteface88]

I would have left it at the very end of his driveway and then laughed as I walked back to my truck. You're actually a very nice person, contrary to what the customer said lmao.

[@pam.g.56]

I appreciate how calmly you inform the customer what your job is, and what it isn't.

[@xx5zi]

I did this same job in 1999 here in WA state, and it's not surprising to see that a few customers all across the country have this sense of entitlement when it comes to service. I once had an afternoon delivery of 5 full wraps of sheetrock, and when I got to the jobsite about an hour before quitting time, the customer says he wants it all placed inside the house. Not inside the garage (which wouldn't be happening anyway)- no, he expects it to be delivered to the rooms they will go in, including the 2nd floor. I compromised and put the stacks right in front of the house, even though the ground was almost too soft for me to maneuver the Spider forklift. The customer was livid, but I explained to him that he's lucky that I'm placing them next to his front door, and not 400 ft away at the street, and that he either accepts the delivery on my terms (and very quickly, because I was very close to running out of legal duty hours), or it all was going back to the store. I was employed by Ryder Integrated Logistics then, and not by the retailer, and on jobs like these, the retailer would never stand behind the driver and his decisions.

[@jameylebel]

Unfortunately it’s more than a few that are entitled now a days.

[@titoburrito2287]

Wonder if the contractor paid for labor ?

[@superfred6063]

There are four of them standing there and it's one little pallet. Even if dude couldn't lift it for some reason the other three could unload that pallet in 5 minutes... I like the way you handled that - get in, get your picture and get out. You took enough time to explain but didn't waste your time listening to them bitch. Good job guys!!!

[@armondhammer9]

nah he puffed his chest out. he likes arguing with people. he wasted more time arguing and talking shit that the delivery took.

[@whitedaisylovely5034]

Yes and that pallet could be broken down that is what I do when things come in a large box and too heavy for me. I break it down and carry in smaller loads,where are peoples sense with the three or four of them they could handle it pretty fast.

[@AmusedChild]

@@armondhammer9 He kind of couldn't help puffing his Pumpkin Spice moobs out, if you ask me. The state of so many American men today (and women) is sad.

[@emeraldphotography7363]

All they need are two movers dolly if they are too weak to haul it. Just slide it on there. I remember my dad bought three pallets of bricks for our backyard remodel. The pallets were in front of the house and I had to haul all of it 100 feet to our backyard. I used a wheel barrow. I was only 11!

[@auxcord0]

@@armondhammer9 Who cares?

[@Dexster916]

I've worked in customer service most of my life, you're probably the most patient person I have ever seen in my life... Bravo man. love your content!

[@panama2468]

7:50 Love that worker solidarity, first bump and laugh. Great video

[@Locutus]

These shops should make people sign a disclaimer saying that they understand it's a kerbside delivery, and what that means. This would eliminate 99% of grievances.

[@mysterybuyer3738]

But hardly anyone can read these days.

[@kendraplayzrobloxgamer8413]

They do. If you look up anything online and it states curbside delivery. If you buy an item that is curbside delivery and before you complete the cart checkout online it brings you to the page of the rules and regulations on curbside delivery and you have to agree to their terms. It’s a signed agreement for the curbside delivery.

[@mattneil1449]

@@mysterybuyer3738 right? Let alone spell.

[@Lilmickcrocodiledundee0001]

Yeah a lot of these shops forget to mention that to the customers cuz they just want it up and out of there and a sale for them some places do but others promise you everything and then the truck driver gets there and it's nothing you agreed to so mostly falls on the shop's you're getting stuff from like Menards, Home Depot, Lowe's. Yeah there should be better communication

[@63076topher]

@@Lilmickcrocodiledundee0001 Not homedeot says it right there in black and white.

[@dougwalk8034]

Been there, done that, I don't know how many times I have "been reported to my supervisor", after awhile I just ignored them, then I found out that the sales people were the ones making ridiculous promises !!!

[@xx5zi]

And they will, right? Anything to make the sale. It's why commissioned sales are just wrong.

[@gorillaau]

@@xx5zi I prefer the term compromised sales. You are going to be compromising on your ethics and morals in order to make the sale.

[@dkidder1367]

They try to make you feel bad. I like how fast you turned down that 50 bucks. That wouldn't be anything if you got sued.

[@SaffordDelivery]

Exactly

[@wheelie642]

@@SaffordDeliveryWhy don’t you carry a copy of the delivery agreement? Show it to the customer when they give you push back so you are not seen as the bad guy. AND show it to us with blurred out personal information so we can see it too.

[@SaffordDelivery]

@wheelie642 who's paying for all the editing? It isn't our responsibility to provide the contract agreement with the viewers, the contract is between the customer and the store. We are a 3rd party delivery service, the fact that he tried to offer extra money proves they were expecting us to do more for little pay outside the scope of the contract.

[@wheelie642]

@@SaffordDelivery The home owner was such a jerk. And the $50 to bring the items into the house was an insult. I wouldn’t hand deliver into his garage for $50 much less into his house. I’m glad his load was left in the driveway. That’s where it belongs. But speaking to the contract, I can see why there will always be misunderstandings. The store is making agreements that you won’t keep. Can’t keep. And honestly don’t have to keep because they are not the one making the actual delivery. Not only that but the delivery details are not in writing. What SHOULD be in writing is “All deliveries are curb to curb and anything else is at driver discretion” - “ Delivery drivers are not responsible for marks left in the driveway by delivery truck or equipment” I don’t think delivery details are treated with respect by the store. Making promises they can’t keep, I also think a contract signed by the customer would make proper expectations. A contract should releases delivery drivers from any responsibility of marks left in the driveway by equipment. There is nothing more obnoxious than a customer that tells you to do something then blames you after you do it. I believe you should be protected from that. I wonder if a signed contract could help you. I don’t want you put in a bad position with the customer. And at the same time I would hate to be the home owner given a false promise. I wouldn’t want to hear We are a 3rd party service.. That detail should be told by the store when items were ordered. Store contracts should include ‘disclaimers’ protecting you and giving the customer much needed expectations.

[@SaffordDelivery]

@@wheelie642 signed contracts or liability waivers as we call them are only a deterrent

[@legionactual9281]

dude you are being very professional and calm. Well done. Its hard to deal with people like that!

[@cdub]

I totally get where the customers are coming from, "initially." Some of these stores go out of their way to avoid making it clear that the delivery is third party, and they'll promise whatever you ask, just to make a sale, or they'll say something like, "Yeah, that's no problem at all, just remind our driver when he gets there." So the customer ends up thinking they've got an understanding, and that you're just an a-hole employee of the store in question... unless/until you spell it out for them. At that point a normal person would be pissed at their sales person, but yeah, some of them do direct it unfairly toward the driver. Let's be honest though... you love it. ;)

[@elledaniels3176]

yes, he wouldn't have a youtube channel with headlines lines like nice delivery guy helps people everyday.

[@ducknorris233]

Plus as you can see from these videos sometimes the drivers can/will accommodate them by going above and beyond what was put in writing and other times they won’t/can’t.

[@armandhammer9617]

That's why you should buy from your local lumber stores. Screw the corporations.

[@ericpl7227]

Yeah, I love how it's never the fat lazy slugs' fault!

[@deanamends1278]

Just put it in the garage it's a piece of piss he on a fork Lift truck

[@sg7392]

Once they started mouthing off I wouldn't even have gone up the drive. The forklift was too high to fit under that door anyway. Stay safe and well man. Cheers from Aus.

[@horacecomegna335]

Damn, those faces you put over their heads are f’n hilarious! 😂😂 😂

[@wjhjr1415]

You aren't a very nice person. Translation: you won't do my work.🤣

[@MsJWheels]

What an entitled prick! In front of his kids too! Not exactly the best example of how to interact with others. You kept your cool and maintained your professionalism. Always a pleasure.

[@SaffordDelivery]

You so much for the support

[@glennwardell5130]

What's fun is renting a pallet jack in anticipation of the delivery and the tile is on some third world pallet that the jack won't work with.

[@rodneymiller5926]

So you have the lift driver allow you to put down crosses. No problemo

[@billpybus]

You handled those customers well and got their delivery as close to the garage as possible. with a little work on their side, they could get their product inside their garage.

[@tauruschorus]

You're literally the kindest delivery driver I have ever heard speak. Most I have encountered do not even reply when I come and say hello. LOL!

[@raterus]

"Karen" here knew what he was getting into since he offered $50, then throws a panty fit when it doesn't go his way. Like really, that's 5 minutes to move that indoors manually.

[@Jonathanskits]

He’s behaving like a huge baby. I know 7 year olds that acted way better. This crap with the entitled is just sorry.

[@SportfanisCOD]

I am a overnight stocker for lumber dept. watching your videos are spectacular! Great content!

[@jessegandy7361]

People need to understand that the delivery driver is 3rd party and not employed by the retailer.

[@AstrixCloud]

You two cracking up back in the truck had me laughing with yahs! Hahah

[@JOMAR3]

No reason for those peoples bs. They know full well what the story is or he would NOT have offered 50 bucks right out the gate.

[@sebastiaandehaan6293]

The next time...... pick it up en move it to curb side 💪👍

[@Jonathanskits]

He’s afraid his milkshakes might not bring the neighborhood boys straight to the yard. Or if he picks it up, he’ll lactate.

[@iCANT_BELIEVE_YOU_SAID_THAT]

"I'll give you $50 for you to break policy and get in trouble at your well paying job." Is this for real? His concern about rain he can put a freaking tarp on his crap and problem solved. Some people are just too thick to think.

[@somethingepic777]

It looks like its already wrapped/tarped

[@jimwilliams3517]

Working as an electrician most of my life, I can say without hesitation, You, sir, are one of the Nicest deliverers I've ever come in contact with. (if you count watching you on many videos delivering, I do).

[@frank4532]

You just cant make everyone happy Thanks for sharing Mike 👍

[@SaffordDelivery]

Thanks for watching Frank

[@setexasmovingservices6866]

Coming from the household goods moving industry this is par for the course especially when you’re a 3rd party service. I’m willing to bet no one in actuality had promised them anything beyond curbside delivery especially when he initially offered you 50 bucks dead give away. We deal with ppl like these all the time I need to get a body camera as well to record these customers.

[@keithbuckenmeyer8659]

It is a necessity nowadays. Always CYA!

[@crzy11000]

He offered $50 to put it in the house. Seems like a reasonable offer to a "Delivery Co." He also could drop it at the garage door and then pushed it in the garage with the tips of the forks. Why were 2 workers sent if they are just going to drop it at the curb.?

[@xx5zi]

@@crzy11000 2 workers are handy on some materials deliveries, to "spot" for traffic in the street, etc. We also don't see what previous deliveries they had prior to this. And no, "shoving" materials into a covered structure like this invites a damage claim by the customer onto the driver. I won't say we absolutely wouldn't do it, because each delivery is unique, but the delivery crew is always better off to stick to the policy.

[@twatmunro9563]

@@crzy11000 -- The clue is in the description beneath the video. The section that starts "My trainee and I..."

[@robreesor5011]

Yep he offered $50 for the delivery to be taken into the house then said ok then put it in the garage...the delivery is also covered with plastic from what I could see so even if it rained before that chubby dude and his kids and wife could put it all inside the garage it likely would have been fine.

[@since1876]

After that attitude, he'd have been lucky if I dropped it right at the very edge of his driveway. This man was generous as fuck to bring it next to the house 😂

[@joer5255]

they clearly have a son that looks like he's in healthy enough shape, make him move it lol

[@mdc503]

I used to work with the public and I had a saying for the new guys. “Turn it on when you are customer facing and turn it off when you are not.” You are pleasant, you don’t raise your voice, you state only the facts, you offer “helpful” suggestions, you are “turning it on” in an awesome manner. When you “turn it off” you even explain the why and express the true feelings us viewers are thinking…to a limited degree.

[@SaffordDelivery]

Yes☝️

[@jackconnolly2665]

Be honest. You like antagonizing these folks, don't you? LOL

[@stefanjackson4378]

I completely respect that you only do what's necessary. Not taking a risk on damaging people's property is so worth it.

[@dadjoy2609]

I’m really impressed with the way you keep your cool and stay polite, I don’t think I could !!! 💕

[@MrGbutter]

You take pleasure in telling the customer NO.

[@jasew9718]

Is always a pleasure when the customers in the wrong 😆

[@69nites]

It's the joy of being in a position that the person you're delivering to isn't your customer. The home Depot is his customer. They paid him to deliver curbside.

[@4FuckingKids]

Know your limits

[@dalemiller5893]

What was in the delivery being such a large pallet 😅😅

[@jameylebel]

He doesn’t take pleasure in this. He is simply doing his job. It is the customers who are being obnoxious. Bravo gentlemen. Keep doing what your doing

[@fatboysammich4582]

Excellent delivery as always! Loving the content you put out there. It amazes me how lazy people can be, it’s a bundle of flooring that they would have to move 10 feet! 😂 big deal

[@ItsMotoMatt]

I love how you handle these clowns. Well done! Be safe out there.

[@howardbriggs2732]

They ask me,where is the rest of the crew. My response is I am the rest of the crew

[@JP-ou8yb]

First your bundle was wider than the garage and your fork lift was higher than the door get real people there are three of them move it manually.

[@91Grunta]

You are worth every cent there driver, keeping your cool, awesome, I hope the stores you deliver for really appreciate what you have to deal with.

[@mattjeffery2947]

I've been doing this job for 15 years and get at least one customer like that every day.

[@SaffordDelivery]

Record it

[@bloodborn8287]

Some people just refuse to understand. Great patience you have, well done.

[@BobHunt22]

The mood swings, love it man. Good Luck

[@TheHobbyShopFilms]

lazy customer, wants you to install it also, probably :-)

[@tonymusolino2369]

You handled that professionally. If he insulted me like he did you, I would’ve dropped it right at the start of his driveway by the curb.

[@connorstafford4916]

It’s covered anyways , rain ain’t gonna hurt it 😂

[@roadmonitoroz]

You're not very nice :D But seriously, I'd be concerned about hitting the garage in a forklift as well. I've only ever driven a forklift in a warehouse. One little rock of the forklift getting close can be the difference in hitting or not. I remember some lady going "You're very aggressive aren't you !" because I asked her a simple question again when she was waffling on about everything but the answer. You can't please everyone. Another time I had what you would consider kerbside delivery and the customer wanted me to carry her stuff up (by hand) to her house (not heavy but quite inconvenient and with no payment for the additional work). I declined. She kicked up a fuss. I remained polite. She continued to be annoying. I left. Delivery complete. On the other hand, if she would have paid me to carry it I would have as now I'm being paid for my time.

[@williamlanphar630]

I have to say, I'd take great pleasure in telling these demanding people no.

[@mclinn5919]

When I delivered for Lowes we went to so many out of the way places. Probably 80% of our deliveries were off the road to cabins, dirt roads, lost in the woods homes

[@SaffordDelivery]

Suckkkkkkssss

[@joshbjerksett2821]

it makes you wonder how these types of homeowners even survive.

[@markhusseymh1]

It's really easy to move inside himself especially if kids helped him

[@Peter07Pal]

I worked at home depot years ago, explaining curb side delivery to these smooth brains is the greatest. I do not miss it one bit

[@SaffordDelivery]

😂😂😂😂🤦‍♂️🤦‍♂️

[@KennethCarper77]

I love your videos man! You’re such a wholesome person to watch, respectable, and a hard worker! I appreciate the grind!

[@qtipmotha]

A whole 50 bucks to carry a pallet inside? Oooh wee lmao

[@charlieshwan5574]

5:46 after being swore at I would have picked it back up and left it kerbside.

[@mattneil1449]

Curb even lol

[@charlieshwan5574]

@@mattneil1449 I’m in the UK so Kerb it is 😁

[@mattneil1449]

Oh I see

[@ypaulbrown]

good morning that guy sure is a clown.......

[@glennwatson3313]

Why pay the guy $50 when you have a teen age son who can do it for free?

[@necrobabe6190]

According to people like that I should expect the UPS driver to set up the entertainment system too. How dare he just drop it off on my porch and not bring it inside.😒

[@SaffordDelivery]

Yea and not stick around to make sure you understood all the functions of it too

[@callmetheavgeek]

Nice video man keep up the grind I'm sorry u have to deal with wack people like himself

[@elledaniels3176]

He wouldn't have a good video if he wasn't an a$$ to them.

[@zachgalante3577]

To me he seems to have a little bit of an attitude.

[@63076topher]

@@zachgalante3577 The customer sure does they all want more than they pay for he only paid for CURBSIDE.

[@user-yr4no2fx3c]

You see all those people standing around, all they have to do is break down the load and move it 5 feet. Crybaby’s 👏🏼

[@HACKslash11693]

I love that you added to angry troll face for the bug @ 6:34! lmao

[@alant5757]

All these customers KNOW it’s curbside delivery

[@livinctry]

I’d say he could stand the exercise and do it himself. Two birds. One stone

[@whitebass16]

As soon as he tried to offer you $50, I knew there was gonna be a problem. People really think your gonna take on responsibility if you do damage when you werent supp6tp do something

[@callesierra]

“ I can’t do that” “ my job is to leave it curbside” . This guy is NOT A VERY NICE GUY. He was “ held up at SUBWAY because of a new girl. Bla bla bla. Very bad attitude. I would never do business with them.

[@chillmurray7529]

Four magic words for you delivery man. “I wish I could” people eat that stuff up and it’ll go a long way to keep to people off your back. Be blessed ❤

[@mistysdad91]

Well, I think you are a very nice person! You tell it like it is. When you can you go above and beyond you do, but when there is a risk of liability you inform the customer and don't let them draw you into a dangerous or risky situation. If they don't like it, that's on them. Insurance is expensive enough, and honesty costs nothing. You can't sweat the Karens and Kevins.

[@Bianca771]

Omg the angry face drawing on their faces is hilarious 😂😂

[@SaffordDelivery]

🤫😂😂

[@robertmalloy9747]

You should tell him that the lady in your complaint department is Helen Wait. So if they really want to complain, they should go to HELL AND WAIT.

[@gregcarlson8438]

I bought cabinets from China a long time ago. I didn’t know they didn’t put it in your house. When I asked him to put it in my house he said no they only get paid to drop it off. I was discouraged but it is what it is. The guy felt bad watching trying to lift the heavy freight myself and he helped me bring it to my door out of the kindness of his heart.

[@kepler240]

If it rains? Sunny as can be. Anyway, haven't you heard of a TARP? They're VERY expensive!!! About $9

[@YoDzOnHalo]

Has he never heard of tarp

[@Cat_Appa]

You should say " I'm not Amazon"

[@eve438]

You're funny! Giving them cartoon faces!! Hilarious!!!😂🤣

[@elledaniels3176]

I understand both parts. Been there. Liability, maybe, you had a clear shot in to move 10 extra feet and make 50 bucks and you are the hero of the millennium. OR, Leave outside, not my problem, ha ha I'm a butt and I know it. You didn't pay me the store did, call the store knowing they don't give a crap either. Where did good customer service go? Into the pockets of the mighty ceo that sits and does nothing for the consumer. Besides, yes, they do make promises to the consumer just to shut them up and make the sale knowing full well you aren't going to help them either.

[@elledaniels3176]

@@jsmith-u5i you glossed right over the fact they most likely told them the driver would do it. 20 years with Lowe's, I know it happens.

[@mvg-1776]

Looks like two young kids. Perfectly capable of moving that stuff a few feet into the garage. Shoot back in the day we did all the heavy lifting for our pop's. He wouldn't even have to tell us to move that in. We would've just done it.

[@johnkandrot2681]

Right now I’m a commercial roofer on a job in Connecticut at a building that manufactures airplane parts and there was a complaint from a machinist employee inside of tiny pieces of old roof insulation wind blown in the parking lot… up here in the Northeast no one has respect for the working man they only care and want everything for themselves

[@jackcurtis4906]

Looked like there was 4 of them complaining "what if it rains"...it would take them 10 minutes

[@amymcdermott8897]

Have you ever been in a situation where the customer Assaults you ?

[@Leotheconstructionguy]

Thr customer would have fun in jail lol 😂

[@Jayen4]

I have here in the UK..... We used to run 6 wheelers with cranes on the tail end . I was once delivering a load of roof tiles to a new build major site and the roofer wanted me to put 15 tons of roof tiles actually ON the scaffolding ! I told him no and the site manager said put them on the ground , right by the block....so I did . When I'd unloaded them , the roofer came down and tried to hit me ( he wasn't a very good shot...lol ) ..... So when I got back in the truck , ready to leave , Mr roofer made the mistake of walking across the rear of truck..... so I stuck it in reverse and ran the twat over ! ..... The back end of our trucks was virtually solid steel with the cranes mounted there.....and that's what he got hit with ! I had reports come back to me that he was taken to hospital with a gashed arm ..... I'll bet his life flashed before him , when he was under the back of the truck . He never said word one to me after that ! ..... Can't stand bullies....

[@jamesmorrison324]

Your not allowed to show or say the the name of the company you deliver for anymore?

[@CartoonWeasel]

Less issues with youtube karens. Some ppl will call is company bitching about videos the second they get offended. I bet thats what happened already and why he now blurs it out

[@turnofevent8094]

you are a professional and it shows in your work. If any damages done those who ask special favors would report and sue you. Do it by the book, not worth the problems

[@beverly9885]

I would have greeted you two with cookies and coffee, Plus a generous tip for leaving it right outside my garage. People are crazy!

[@dragonslayer19695]

If it were me, I would have thought real, real hard about just taking it back to the curb and drop it. LOL Looked like he had a couple young people there that could help put it in the Garage.

[@brianlanders5306]

The second he mentioned a bribe, I would have just put it at curbside.

[@silverscout2643]

Lol that's not a bribe, its offer to pay for work/service

[@chucksmith7292]

Not a bribe...geez.

[@AsTheWheelsTurn]

it is crazy how rude and disrespectful people are.

[@noelormonde]

Comical for us watching, great professional work 😂

[@brandoncaldwell95]

Man, you're better than me. I would have poked the bear. Said "be happy i dropped it at the garage door not at the curb like the drop says." 🤣

[@blklbluvr]

As far as I can tell you went above what you could've done. He should be thanking you for bringing it all the way up to his garage instead of curbside.

[@donotresuscitatechannel7257]

Get those kids to move it inside! My dad had me on the roof helping him re-shingle our entire house when I was 8yrs old.

[@terryrussel3369]

Just SLIDE IT RIGHT IN . . . That's HI-Larious. Patience is a Virtue and you men have it in abundance. God Bless and Keep You and your Loved Ones Safe. Happy Holiday's !