Samsung Dryer Won't Start or Spin - Troubleshooting and Repair Guide

[@mistererock8643]

I just discovered this awesome video tonight and wanted to comment on the helpful content and awesome music. Sorry to read Bill died in 2016. Too young, but still helping from the great beyond. Thanks to Bill's family for keeping this video up! 👍👍👍 I never knew you in real life, but RIP Bill, and thank you!

[@earnesttorres4831]

Thank you. I’ve had this dryer for eight years and it has went down on me 3 times and all 3 times the part never cost over 30$ and repairs never took more than an hour. So grateful for guys like you who put the time and effort to get us diy guys going.

[@cluisap]

Thanks for mens like you who know how to save money! But when you have a husband that always think to replace and wasting so much money... What you can do🤦🏽‍♀️??!! I don't know how to do that either 😢

[@PascalSchoenhardt]

​@@cluisap Then learn to do it yourself if this is important to you. Why is it your husbands duty?

[@omarecheverria487]

​@@cluisap]

[@marko_cf]

Same here. This is the 3rd time it has gone down. 1st belt, 2nd heating element, now the belt again. Great Video!

[@harolddavis7139]

Very professional, right to the point. No babbling nonsense. Very concise. Best DYI video I have ever watched.

[@juliannaoneill9997]

Thank you for this video, I had called Samsung. They told us sounded like the belt. We followed your video. You saved us over $200+ dollars.

[@brigbrizz]

I hate, hate, hate my dryer at this point, but after the third failure in the past 2 years, at least I know now to find "Bill Newberry dryer wont start" on KZbin. Dude, these videos have been invaluable. Thank you so much for putting them together and making them available!

[@bugwitz21]

Bill, you make very clear and concise diy videos! I recently had a Samsung dryer quit on me and needed help troubleshoot. For someone like me with decent mechanical yet limited electrical/electronic skills your videos are very helpful! Please keep up the good work! 🤓

[@6jefes948]

I'm a handy guy but have never worked on a dryer before. When my wife came asking for her hero because the dryer would power up but not start, I dug in. With the help of your videos I was able to disassemble the dryer far enough to determine that the belt had just come off the tensioner and pulley. I easily put it back on and the dryer is back to working great. Thank you for making me look so smart. :)

[@Jagerhund]

Our circuit board was different with no obvious ground wire so we were unable to check that portion. Checking the motor directly we found that the resistance was 3.6 ohm. That should have been 1.8 for the starter coil. Turns out, our centrifugal switch was stuck in the 'on' position, allowing the motor to spin, but not get started on it's own. Would never have figured that all out without your video. Thanks so much for saving us hundreds of dollars in repair.

[@krystalshuff3948]

I want to thank you for such an amazing video. You saved me and my husband from needing to replace our dryer tonight. We used this video and the how to replace a belt video to troubleshoot our system. We fixed the dryer without even needing additional parts. Thank you so much.

[@allen75201]

Great video. I've never really done any troubleshooting on appliances, but this made it super easy and gave me the confidence to open up the dryer and see what's going on. I have a newer model than the one in the video, but as soon as I removed the top cover I could see the belt was broken. $20 part that I can replace myself compared to a $150 service call (plus parts). THANKS!

[@dmandthemasters]

Wow!! Thank You!! I just checked My and it’s the Same that you working on it and the Belt was Broken, Thanks So Much for helping People with needs and low income like me that can’t afford a technician to do this Repairs! God Bless You Always for you Videos! David from Boston!!🙏🏼

[@GoWarriors]

10 seconds into this and I am thinking, new dryer 😃 good video though

[@jennierae500]

Same lol

[@rapolasmarkevicius]

On point lol

[@robbie1977ful]

Facts tore mine apart and thought damn over my head

[@RedDawnReadiness]

Hahahaha

[@davidstaker2756]

Thanks Bill! Your video helped me find the problem! In my case it was a bad thermal cut off, cost me 20 bucks to get back up and running. I really appreciate you taking the time and making this so much easier for all of us!

[@alanking9797]

Hey my man! Excellent video! My thermal fuse was bad. I followed your video step by step. Tested the thermal fuse as bad... Replaced it. Paid 6.07 at Amazon. I owe you. Keep up the good work!

[@scottchristian71]

My son texted me this video after his dryer stopped working. I’ve got him trained now to search KZbin before he calls me. Great content exceptionally well done. Straight to the point and eliminates the stuff you don’t need to see. I’m subscribed.

[@theoverengineer]

Brilliant video, clear content, well edited. I wish my videos were this good. Thanks for taking your time make a difference.

[@petec1484]

Bill, thank you, you are the man. Your video showed me how to get through the disassembly and troubleshooting, which made it so much easier for me to isolate the problem part. I bought the new part for $8 and the dryer is working like new.

[@jasonreimer7613]

Thanks for posting this amazing video. It helped me so much. I was able to rule out all the electrical problems with the machine and finally in a moment of desperation checked the exhaust motor and found a sock jammed in there. I guess the myth is true...dryers DO eat socks, mine just happened to choke on this one! Thanks again for your help!

[@howhitwohi]

Ha!!

[@marka.4266]

Thank you. I feel that I can at least troubleshoot what might be going on with my dryer if not actually able to repair on my own. Your step-by-step, detailed, rational and drama-free presentation was very much appreciated!

[@gursmeetahluwalia5380]

Bill I changed my dryer belt while watching your video. Thank you so much for your amazing work 🙏

[@axeman1063]

All of you videos are great Bill. FYI, I picked up a set of bed of nails alligator clips through ATS ($5 a pair) I connect them to my meter leads in tight spots, or rather than removing switches to test continuity, in circuit testing, automotive shorts (with a homemade long test lead) etc. They came on my tone sender for Data/Telephony job. Invaluable when there are hundreds of wires and I just need to identify one or two pair!

[@kristynveid2404]

Thank you so much, u gust saved us from throwing away a 6 yr old dryer. My husband used your video as a guide and was able to figure out we had a bad thermal sensor on the blower due to me not cleaning the lint out enough. The sensor had no continuity and we used a pice of wire to bridge the sensor wires and it turned on. Now we just need to figure out where to buy the thermal sensor. Thank you so much!

[@ryk1265]

Long after he has passed away, he still helps countless people. Bill should be canonized to a saint.

[@Mk1West]

Thank you. You saved our grandparents $1000 for a new dryer. Great video!

[@MarkBeanNJ]

Thank you for an informative and helpful video. My Samsung dryer failed twice and each time I was able to follow your instructions and fix it myself. First was the belt last May and then it was the thermal fuse this week. Both were less than $10 in parts and easy to repair after following your instructions.

[@lsohweldfab6575]

Awesome sauce man your video was direct to the point without silly comments and access rhetoric. One of the best informational videos I have ever seen thank you

[@XaqFixx]

You, sir, are a gentleman and a scholar. Thank you kindly.

[@AbcDef-ty5dl]

After replacing my belt to no avail, I stumbled across this video. I had to disassemble my dryer a few times but it finally works! When my belt came off it loosened the cut off switch wires. The switch had continuity but it was not actually completing the circuit. I had to bend the prongs to get the plug to seat back on all the way.

[@nicksmith4952]

Thanks for the video Bill! I was able to use your belt replacement link to fix mine. Discovered my belt was loos when I took the top off and the only problem turned out to be the pulley spring came off. Put it back on and used the video to guide me to get the belt back on.

[@danielbyler7128]

thanks man. was able to see that the idler pulley was broke and replace it after watching your video. saved me from replacing my dryer or calling it a service tech for my year and a half old dryer

[@badgerden19]

Thx for doing this video. You just saved my family a bunch of time, money and wet laundry on a Sunday night. Thx!

[@ronking5787]

Great video, clear to the point with excellent visuals. I thank you for not including a long intro that means nothing. I salute you sir,

[@BrianParis]

Thank you so much! I went through your full diagnostic, realized it was the thermal cutoff fuse, follow your other video on how to disassemble everything and put it back together , got a new one but by that time tested the old fuse again and it worked, some bit confused, but I guess testing everything and un plugging everything and replugging everything reset whatever was the problem. So somehow it still works. Thank you again for the great instructional video.

[@vivianmai6139]

Brian Paris Did your dryer had problem that turn on but not spin? Where did you buy the fuse? Thanks

[@Redlegarty]

Awesome video. Ty. I really appreciate the music that calmed my rage at my non working dryer

[@chuckface06]

It is a vibe

[@offthetrail636]

I’m about to pick up a $800 dryer for $20. Person says it kicks on and then off about 2 minutes later. I’m bout to get that and fix it. Thanks Bill I watch a lot of your stuff. HVAC Maintenance Tech at a large apartment complex

[@ChristianG1teg]

If I could give you $20 I would. This video saved me today. Not exactly the year dryer I have but almost the same components.

[@joshuak8332]

Hi Mr.Newberry.. Your videos are very helpful for technicians on the field... Make my life easy instead to pull the documents or fastrack... Thank you very much !!

[@lancejones247]

Great video man I'm going to troubleshoot my dryer this weekend. I'm an elevator mechanic so I know how to troubleshoot and u made it easy.

[@steveo4588]

Bill, thanks to you I was able to troubleshoot and repair my Samsung dryer. Thank you!

[@christinabergmans8581]

Thank you for saving us money. Easy to follow to change my belt, even though not quite the model.

[@andyf80]

Great video Bill! That is the smoothest I've ever seen a blower wheel come off...ever. Movie magic.

[@BillNewberry]

+Andy Fulenchek No movie magic, lol it actually came off that easy! I was surprised too. There was no removal and re-install to make it look easy on that one.

[@fozrunner]

Thanks for the video. I was a bit intimidated as I started to take the dryer apart, but thanks to you found out it was the thermal cut-off switch. An inexpensive repair that hopefully will keep our dryer running for a few more years!

[@aahanner]

Thanks to this video I found out right away my dryer's belt was snapped. Thank you!!

[@shawnsutter9748]

Thank you for sharing the video of your repairs to your product. I also have a Samsung front loader washer and Samsung dryers since purchasing them brand new in 2014. I also find them very easy to work on. Thank you again.

[@bcarter395]

Great video! Thank you for showing how to test the motor starter coil. After watching this, I was able to determine that the starter coil in my motor was the problem! Thanks, again!

[@doylesp1]

Incredible video. My belt tensioner switch was bad, just needed to be taken apart and blown out. So shocked that there is not an error code for this, just a blinking shirt icon. Poorly made Kenmore crap

[@153pacman]

Thank you for a professional explanation on how to troubleshoot basic components. My thermal limit was open. Found some chunks of lint obstructing the wheel. Very grateful for saving my family money during this time.

[@offthewaladventures674]

Thank you. I worked on a slightly different model dryer but was able to follow your video and fixed it for $12. Turns out my blower housing thermostat went bad.

[@daniellethomas2863]

Fixed out dryer after we tried several fixes first. Thank you Sir!

[@johnbrooks7056]

great video im a spa repair man 30 years i found high limit switch bad at blower tube need to get this part next

[@gillescimbeault4437]

Awesome how-to. Followed the steps and found a defective thermal cutoff. THANK YOU, THANK YOU, THANK YOU !!!!!

[@ritchiemay9152]

Thank you Bill for making the video, it was the dryer belt, I will check your videos to see how to change it out. thanks again

[@REDSHlFT]

Unfortunately Bills died in Oct 2016.

[@ritchiemay9152]

@@REDSHlFT I am sorry to hear that, he made a difference in my life, thank you for telling me.+

[@igetum8399]

This video is old but still helpful today. Helped me solve my issue with dryer not spinning. Thermo cut switch.

[@donovangallowayjr4136]

Thank you Mr Bill, You were a life saver!!! My wife thanks you too!! I thought i was going to have to take my brand new dryer back to lowes i got a great deal on but it was an easy fix thanks to your guidance!!!

[@Canuckster1169]

Clear, concise, to the point, excellent video.

[@derekbrawders4620]

Great video, had to replace my pulley but your video gave me some good insight into where and how. Thanks!

[@christianpouliot4440]

Awesome video, thanks so much! I helped me fix my dryer (belt and pulley) with the great step by step instructions. You rock dude!

[@melissaslawsky8702]

Thank you for this video! Our dryer was humming, but not spinning. We took the top off to run a few diagnostics, then tried spinning the drum manually (from the top) before starting. The dryer kept going, so we will be ordering a new capacitor. [It's still working in the meantime, but we will order that part just in case.]

[@TheeBird456]

Did you find out what it was?

[@Eatatjumbos]

This is my problem... The hum and not spinning

[@mon2real]

Excellent job Bill! Very professional, clear and straight to the point.

[@romualddowbor5236]

I subscribed because you're calm demeanor plus I learned something new and I took notes thank you

[@cfkcheng]

Bill, thank you for your excellent video. At least, I should have some more pictures before calling a technician to fix my dryer.

[@PhillipShey]

Thank you. This is very helpful. In my dryer I was getting motor circuit continuity. So, I replaced circuit board, but it is still not starting. My guess is started switch may not be working. Any idea how to test starter switch?

[@gonzgarr1592]

great video bill love to see your videos especially on newer appliances thank you learn a lot watching you

[@earlegraham6452]

Hey Graham I enjoyed your video very much Bill on the motor and the testing seems like I had a problem with the discharge hose overheating and caused the dryer to cut off in 10 minutes but I watched all the videos on your test and it was real great thank you very much for your expertise will probably use you in the future God bless and goodbye

[@mariehyar1878]

Hi Bill, thank you for posting this video. My dryer wasn't tumbling and found this to troubleshoot on my own. I found that the belt is loose but not broken. How do I fix it?

[@Shaningo227]

My belt is loose but not broken as well. Did you figure out how to fix it?

[@mariehyar1878]

Shannin Moreau I followed the steps here to fix the belt - m.kzbin.info/www/bejne/pZeYd3WKfLF8bdE

[@evannorthey8067]

Very smooth and informative video... Also, I'm jamming to these reggae vibes man!! Send me the playlist!!

[@tamikamendy]

Thank you so much for this video! Everything was clear and easy to understand. I was very excited that I was able to do this myself. Thanx!

[@nikbadshah]

Hi this video was really amazing to help.troubleshoot step by step. Quick question, When I connect on terminal 5 and 4 on motor, I get about 4ohms during both with or without centrifugal switch pressed. Does that mean it's the motor? I don't see the 1.9ohm winding when I release it.

[@matnardone5529]

Best dryer repair music ever - what is it?

[@tammycausey3187]

dolly parton will always

[@tammycausey3187]

dolliie parton

[@gregd3551]

I just thought the same thing,

[@jordanjohnston5360]

Hey Bill, I've spent all day watching this video (great by the way) and trouble shooting as my Dyer will not start. The Control Board test (test 1) didn't work, however the belt switch, motor, and thermal cut off all are fine. Could it be the control board? G

[@tomselling2952]

Great video. Thank you. Led me right to the problem which was the thermal cutoff. Hint: IMHO, it's more likely that the thermal cutoff went bad than the "broken belt switch". The location of the thermal cutoff, in the front of the dryer, means it can be accessed without removing the drum. Test it first. If it's bad you saved yourself some work pulling the drum and dealing with the belt. Also, I'm not sure what "OL" stands for on the Milwaukee Volt Ohm meter but it means there is infinite resistance - the same as holding the two leads in the air 12" apart. A great video series. Thanks again.

[@fredfunkstone]

"OL" is open leads, meaning no continuity in the thermal cutoff

[@nalakaabeysinghe9515]

Very nicely explained, great job 👍

[@jknifeman]

Thanks for the video! Great help! I'm following your videos now.

[@murraym8090]

Awesome guidance! Using my multimeter, I followed this video, plus the disassembly video, and then the reset the thermostat / thermal cutoff one, and fixed my dryer, even without parts! Thanks Bill Newberry!

[@campbelljamieson7016]

Wonderful video. I do not have this exact model, but I went through these tests with the exception of the first test of the overall resistance since the board is different. When I tested the motor I got 0 resistance across the windings, does this mean the motor has failed?

[@robswin2921]

Bill. You saved me ~$$$$ !!! Thanks man. If we ever meet, a cold beverage of your choice awaits.

[@erikg5824]

Great video Bill! You explain things very well, you should be an instructor. I'm searching for an answer to my dryer issue. Its a samsung too. It will start up but stops turning after 5-10 seconds. Sometimes it will start moving again but keeps stopping. Most times I need to turn it off to get it to start moving again but never stays running now. Happened all at once, not a progressive issue. Any ideas? Any help would be GREATLY appreciated! Thanks EDIT>>>Just disassembled it, there's a faint smell coming from the control board and it clicks off and on when it starts and stops, is that normal? I sure hope you read this and have some insight on this. The part is $146 and can't really spare that going blindly into this. Any help is huuugely appreciated!! SECOND EDIT>>> After leaving it on for abit I noticed the time ticked down to 1 min in less then 5 mins, it was set on 40 mins. I'm thinking the control board takes care of time too? Looks like a safe bet to my untrained eye anyhow. Can you confirm time is controlled by the control board or is that in the display? Thanks again, sorry for being a pain

[@lisacorrado7205]

We fixed our dryer thanks to you! Appreciate it!

[@StephenMattison66]

Great video & infor, thanks! btw, wtf is that box on ur wall? Never seen a set up like that before. What is it doing?

[@hvacr24]

Found my belt broken on my dv409agw, this guy helped my :) thanks friend! What's the part # for a new belt?

[@sandboundchris]

Thanks for the great video. It helped me figure out the belt is broke and trips the safety switch.

[@johnny96888]

thank you so much for this video it literally cleared up a bunch of places where on I was stuck on appliance repair in general

[@bliss3600]

Great video. Very helpful content and excellent music choice!!

[@ottur]

Great video, What do you think Samsung Dryer keeps giving HC code. I cleaned everything in the machine, I removed the Drum to make sure no lint anywhere but still working 2-3 minutes and giving an HC code stopping the dryer...

[@lewisanderson6814]

Thank You Bill ….. You saved me big time. I subscribed.

[@caseymullins9561]

Great information, I just subscribed man.

[@Welcome0002]

Thank you, i fixed my 10 uear old dryer and saved is at least $1500 in buying a new set.

[@craigdarlow4719]

This video saved me a few hundred $$... 2 minutes of work... belt broke... new belt was $8

[@hendoggable]

awesome Bill ! YOU MAKE KZbin THE BEST THING FOR PEOPLE LIKE ME.......:)

[@rhondawalters4047]

Thanks for the help Bill. My Dryer works fine now but a problem I'm having now that has been on going. When I start dryer the lights on control panel flash and whine is this a problem with the control board?

[@joelvilleneuve7037]

My parents were about to buy a new dryer when ours stopped working today; and lo and behold it's just a snapped belt. Thanks!

[@reeseeulert5107]

With out testing, my dryer will start with a little push start. I just replaced the belt like 4 months ago now it’s dosing the same thing should I start with testing the motor you think? You said they start windings which made me think maybe that’s the issue.

[@juanvaldez124]

Thanks for this video. It helped me save hundreds of dollars not having someone come out to fix it. Cost me $8 for a new thermal fuse.

[@clauswagner7380]

Great Video, thanks for sharing. I tested the motor and it has 1.5 ohm but shows the same when I activate the centrifugal switch. You say it is bad. When I connect the motor directly to AC it runs? Any idea?

[@laurenweakley3086]

Thank you so much for your video. I ran diagnostics on my dryer and found that the motor pulley is fried. I’m wondering if the motor is also bad. Before I found the fried motor pulley- the dryer turned on, and everything looked normal, but when I tried to start the cycle, all I heard was a one click (which is normal when a cycle starts) and nothing else happened. could that just be the motor pulley that is fried, or is it more likely the entire motor?

[@TheeBird456]

Did you find out what it was?

[@chriswells3724]

Hi Bill, great instruction video. I started at the board, and I got a OL reading, I then tested everything shown in the video and all tested ok. when I test the motor it shows a number of 2.5 & when I test the motor switch it shows 4.2, its not the same as your reading but is it bad?

[@gregqd]

Hi Chris. Not sure if you’ll see this but I am having the same issue with my dryer. OL at the board for the complete circuit, but each component testing on. Did you ever get a resolution that you can share?

[@photog1529]

We've had a Samsung washer and dryer for a while now. First, the dryer heating element failed. Next, the dryer started rumbling pretty badly and I thought the rollers had worn out. After disassembling the dryer I discovered the rollers were fine but the drum had cracked around its circumference where it contacted the rollers (very thin aluminum). Replaced the rollers anyway, and ordered a replacement drum which I installed myself. Not sure if I'll stick with Samsung going forward when it comes time. Washer bearings also failed. Culprit was a buildup of goop from liquid detergent, so we've cut the amount of detergent we use in half to avoid this problem.

[@GeorgiTarpomanov]

Hi Bill, I have replaced thermostat twice and burned twice!!! Can you give me some suggestions what to check next?! I really don’t want to buy a new dryer but fix it. Thanks

[@frankoneyjr.4515]

Good video !

[@rogelio4861]

These videos are pretty good. Thank you sir