Servant leadership : How to lead with the heart ? | Liz Theophille | TEDxSaclay

What should be the profile of today's leader in an increasingly competitive context as it is today?
How should a leader behave while facing many challenges and still required to get performant results.
Challenges such as budget cuts, more competitive markets locally and internationally ... more demanding customers ... and a market that demands greater quality and agility in our products and services.
Adding to that, employees which may find it difficult to adapt to these changes which are taking place faster and faster ...
Liz Theophille, a Senior IT leader with a multicultural international experience in many large corporate companies will tell us more about how she applies leading with the heart and servant leadership in her daily work with some concrete examples.
Liz joined Novartis in November 2016 and is currently the Chief Technology Officer &
Digital IT Lead responsible for Technology Strategy, Enterprise Architecture, Digital
Technology enabling platforms, Advanced Analytics and Robotic & Cognitive
Automation Centers of Excellence.
In addition to her current role as CTO&D she is leading a business transformation
programme chaired and sponsored by our CEO named EOS (Enterprise Operations
Simplification) across Novartis to drive innovation, business growth and value. This
programme delivers against one of Novartis key priorities.
Elizabeth has worked in many different industries (Beverage, Media, Airline Transport,
Oil & Gas, IT Consulting, Telecommunications and Pharmaceuticals) over 25 years
and she is an experienced senior IT professional with a proven track record of leading
and delivering complex, strategic global change programmes across the business. She
is very outcome oriented with strong Digital Transformation expertise recognised
across industries.
Elizabeth has spent many years of her career working abroad i.e. 2 years in New York,
6 years in France, one year in Germany and now lives and works in
Switzerland." This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at www.ted.com/tedx

[@Umearrr]

I hate how no one commented on this brilliant video so here I am. THANK YOU FOR THIS VIDEO LIZ

[@pwnsage]

Not the main focus, I know, but her accent is amazing.

[@Miikhiel]

Right?! It distracted me from listening to her actual words, haha

[@goldenboyjk8866]

That's actually my focus rn cuz I'm working on my major paper for my Linguistics about the phonological description of an English speaker.

[@lindanigumede9303]

@@Miikhiel lol, it did the opposite for me. The accent is what attracted me to her and wanted to hear more.

[@carriejohn7665]

Where is her accent from? Sounds so different..

[@sherylatstrategicinsightma8117]

“Psychological safety”. Great Talk Liz. Thank you.

[@carmengeorge1]

Thanks for the this lovely talk and video. You allowed me to reflect on my journey from a micromanager to where I am now a nurse leader transitioning from a servant leadership need of the team to a transformational leadership style due to the team, department and organization needs. My heart resonates with servant leadership. Thank you for the insight.

[@nelietsellars769]

Thank Liz you have inspired me to be a great leader. Leading from your heart.

[@DrAliciaGranholm]

"Fear of failure and fear of speaking up." Yes, this is all too common, especially during transformational changes.

[@I_am_who_I_am_who_I_am]

Liz, I send you infinite Love for this talk.

[@daeverion]

A great introduction to Servant Leadership! Thank you Liz 😁

[@JeremyMPearce]

Thank you for sharing your experience and inspiring others to “lead with the heart”. Your honorable approach to letting those employees go and your willingness to leave yourself is positively impactful. Thank you Liz.

[@anavilletejero8373]

Thank you Liz, inspiring!

[@andeyoandere5495]

Thank you Liz for the inspiration.

[@jamesscholl2729]

Thank you Liz for this inspiring talk, and thanks to Jesus for modelling servant leadership in its most pure form :)

[@RickConlow]

Excellent Liz. We need more management that leads with the heart!

[@natalielindsay3173]

Thanks Liz, this is perfect for my presentation

[@TheSherylMays]

What a great talk. I share with emerging leaders the importance of core values to be expressed thought the heart of leadership.

[@jeanjeang8914]

Awesome and heartfelt

[@Kat.Tha.Bat__777]

Thank you, I am a volunteer and work with people and needed to hear this. Many bows of gratitude

[@afroozgh2515]

Thank you Liz for sharing your valuable experience

[@anoshshrestha]

Hi Liz, thank you for sharing your story which is very heart-touching! We need a leader like you in every organization we are engaging with! God bless you!

[@anthonysilard]

Thank you for sharing this, such a great video with awesome information.

[@yvettewillekens3115]

Wonderful subject Liz, I had the pleasure to observe your leadingship, being the servant leader is not the easy choice to do, you make it come true, the fail fast mindset where you create psychological safety for the team is indeed very important, thank you for sharing, very inspirational.

[@cakec9]

Liz, I love you!

[@filizeseregitimdansmanlk9713]

Great talk.. Thank you..

[@RosiMelville]

Great talk about an important subject!

[@JoleenRose]

thank you

[@margaretabuandaway6234]

I highly admire your lived experience Liz as a servant leader in that France decision and your simultaneous decision to leave the company although there was a promotion coming. Your heart of hearts decision making, to me, show what true servant leadership is all about. Thanks for speaking up Liz. Need to hear this myself as a servant leader in the Philippines. I reach out to poor communities and psychological safety is key to experiencing transformation in the lives of young women mothers and their families. Cheering you on Liz

[@kathybrown3374]

Yes, when leaders are feared there is no respect for them.

[@kathybrown3374]

We love your God given inspired scottish accent!!

[@kathybrown3374]

My oldest sister, dad and mom were great leaders. They led from the heart with the power of love, by serving others with an open mind.

[@castykaimuri201]

Very brilliant

[@shirleyray7874]

I appreciate her technical background and her perspective on experimental mindset

[@IamClaudiaJohnson]

Thank you

[@jo-annecairncross1180]

Loved your Talk very informative and very encouraging and empowering.

[@amoschikonde2430]

Brilliant

[@nokuthulangema1595]

Thank you Liz for this insightful talk

[@amandabeale400]

Brilliant talk Liz, it really helped me define the type of leader I wish to become, and I've discovered the skills I already have in order to serve my team better.

[@plsmh3933]

Same here, let's me know I'm on the right path.

[@Mimi-jl1tb]

Thank you so much Liz, very inspiring presentation for a servant leader like my self. Encourage a culture of experimenting and create an environment of psychological safety. Servant Leadership leading with the heart and ask for feedback. 👏🏾👏🏾👏🏾

[@psbauman]

In my experience the "boss" usually just blames the larger organization and a culture of dysfunction, without realizing their participation in that dysfunction.

[@1234z7]

🧚❤️

[@victoryekeyi9422]

Beautiful woman

[@elismith7632]

The shut pair originally kiss because bathtub notablely tame afore a macho susan. bouncy, vivacious garlic

[@mohamedmuniib357]

this was a great presentation, but when it comes to leading with the heart, I don't believe it is a complete form of leadership, for instance, her leaving the company because of her colleagues don't necessarily mean she had integrity and loyalty to her colleagues, she wasn't the owner, and letting go these 400 employees wasn't her decision, that is one of the downsides of leading with heart per se.

[@margaretabuandaway6234]

I think she decided to leave the org bcoz it was her choice to recommend France and I think her decision to leave was to have peace within herself being part of the difficult consequence of seeing her colleagues laid off. I highly admire her lived experience of servant leadership. She defined the concept by being a role model.

[@genedorris4228]

Lot's of buzz words but no new insights into the heart of leadership.

[@waswadenis4746]

Thank you