smart OTA System Update 1.3.2

Рет қаралды 23,530

smart

Күн бұрын

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Пікірлер: 61

@tomb2247 6 ай бұрын

This looks like a great set of improvements, thanks! I am very pleased with the rate and type of updates for the car so far :).

@Meisterschmitt1 6 ай бұрын

Thank you, videos like this are actually very helpful. Please keep producing them for future updates.

@smart 6 ай бұрын

@Meisterschmitt1 Thank you for the feedback. 😊 We're glad you found the videos helpful.

@Andre-vx5mp 6 ай бұрын

Génial! I love my Smart #3!

@LiveMyJourneyTom 6 ай бұрын

It was a long wait for the online services switch to be fixed. Other minor changes are welcome as well. I hope you enabled the voice commend for the heated steering wheel.

@uwejohn5829 6 ай бұрын

Wenn das Alles SO funktioniert, sind wir doch wieder glücklich mit unserem chinesischen Mercedes 😊

@SgtSlapmaster 6 ай бұрын

Hi Smart, Please consider the following improvements: 1. Allow permanent saving of drive mode, it is inconvenient needing to choose it each time when the driver wants a consistent driving experience (e.g. Eco or Sport) 2. Allow an optional PIN before being able to move the car, so that a key thief cannot escape with the vehicle, or a child for that matter 3. The pop-up camera you can enable when indicating or moving through tight spaces doesn’t seem to work during CarPlay mode 4. Music doesn’t reliably resume each time you enter the car

@smart 6 ай бұрын

Hi, @SgtSlapmaster! Thank you for the feedback. We will look closely at your points. 👍

@j.s.7756 6 ай бұрын

Fantastico. Lo del asiento ha sido un acierto para personas de baja estatura. Gracias.

@evilutionltd 6 ай бұрын

Please add a PIN to drive option for security. This model is open to key relay attacks if the automatic unlock is activated. Continuous recording of cameras onto a USBC memory stick whilst driving and a sentry mode when parked would make the software perfect. Regarding valet mode, I'd like to see an ability to set a speed restrictor. It might also either be a good idea to ask for the PIN twice just in case it's fumbled and the person doesn't know what they put in. In hand wash mode, keeping the charge flap unlocked would be better to allow owners to clean behind there.

@smart 6 ай бұрын

@evilutionltd Thank you for your feedback. We're continuously making improvements to the features and functionalities to make the smart journey even better.

@aspalma 6 ай бұрын

Yes a update to continuous recording to a memory (specially when parked) will be a major! A great update if Smart pull that one ✅

@smart 6 ай бұрын

@aspalma 🤞

@antonbanulski1262 6 ай бұрын

The updates keep coming. Brilliant stuff Smart! 👍🏻

@smart 6 ай бұрын

Thank you @antonbanulski1262

@Andre-vx5mp 6 ай бұрын

Génial, peut-être mais toujours rien vu venir. 🕓

@h1jjy 6 ай бұрын

I was just thinking at the weekend it needed a wash mode, thanks.

@SgtSlapmaster 6 ай бұрын

Hi Smart, some additional ideas for future updates. If there is a better way to share this let me know. - Allow automatic window and sunroof closing to be separate settings, so windows can be auto-closed for safety when locking car but sunroof can remain open - Parking assist sometimes pops up for a moment when entering reverse, I guess because the app is shared, so is probably a bug - Does the air con temporarily turn off when windows are open? If not perhaps make this setting - Allow permanent muting of directions voice (Apple Maps and Google Maps already do this)

@sissach1 6 ай бұрын

What would be a game changer and make me consider a Smart #3 would be video on park as they have on Tesla. When I am waiting 30 mins at a charge point, I want to be able to watch KZbin/Netflix. There is no reason why this is blocked on Park on a Smart.

@MrMrDagger 3 ай бұрын

Would be awesome if the wash mode would disable "auto hold" aswell.

@evilutionltd 5 ай бұрын

One odd thing I have noticed is that the car will not look for or download any updates unless it's driven. Mine is sitting in my workshop and says it's on the newest update but that's 1.3.0 But apparently if it's driven, it suddenly comes up with an update. You'd think it'd be better to have the update option when the car is not being used. Also, many automatic car washes pull you through with a roller under the tyre and you're supposed to be in neutral. But if you put the car in Neutral, as soon as you let go of the brake, the handbrake comes on.

@smart 5 ай бұрын

Hello, @evilutionltd! Thank you for the feedback. When it comes to the OTA updates, please try to put the Entertainment Mode on when the car isn't being used. For more info you can watch our other video: kzbin.info/www/bejne/l6Tah6CDgsyDjbM. 👍

@RF200000 6 ай бұрын

My car doesn’t show the update; even when I am searching for it it says „1.3.01a is the current version“. Is there anything that I can do to speed it up?

@johngonon1507 5 ай бұрын

Hello, I'm so eager to get my new #3. However I'd like to submit an improvement: Since there are sensors and cameras around the car already. 1. Would it be possible to record the camera footage continuously (like a dash-cam) ? (save 1 minute by pressing a button or if an accident is detected) 2. Would it be possible to do a "sentry-mode" when vehicle is locked by using the sensors to detect proximity and recording the video input ? (or have the cameras running if not too greedy for battery life) Best regards

@smart 5 ай бұрын

Hello, @johngonon1507! We're happy to see involved members of the community. 👍 Thank you for reaching out with the feedback on the cameras. Information like this is always important for us and our improvement.

@Semendjan 6 ай бұрын

Nouvelle version installée sans difficulté. Les corrections attendues sont au rendez-vous et il y a de nouvelles fonctionnalités intéressantes (voiturier). Merci à Smart même s'il y a eu un peu de délais.

@smart 6 ай бұрын

@Semendjan Bonjour, Merci pour votre retour et votre confiance. 👍 La satisfaction de nos clients est notre priorité. Nous vous souhaitons une bonne journée. 🙂

@FolkenPT 3 ай бұрын

Please provide access to camera memory, filming at night to see vandalism, routes taken, configuration options in the 13 columns, calling a car in the app

@marktakethat 6 ай бұрын

Hi is this released in the UK 🇬🇧 as well I’ve checked and pressed update but still on 13.0 OS . Says all up to date ?

@majedmiah 6 ай бұрын

Apparently it’ll start rolling out to everyone on the 28th or 29th (however some users in Germany have already received the update)

@aspalma 6 ай бұрын

Downloading as I type in our raining London😢

@SingenSpielenSprechen 5 ай бұрын

You won't need the carwash function, then😂

@ManuelRS 4 ай бұрын

¿Existe algún email donde se puedan enviar peticiones de mejora del SW del vehículo?

@smart 4 ай бұрын

@ManuelRS, Hola, puedes contactar con nuestro equipo a través de nuestra página web: es.smart.com/es/support/contact/

@j.s.7756 6 ай бұрын

Por cierto, cuando estará disponible en España? . Gracias.

@smart 6 ай бұрын

@j.s.7756, Nos alegra ver tu interés, el coche smart ya está disponible en España, puedes encontrar más información en nuestra web: es.smart.com/es/

@jansolanellas 6 ай бұрын

@@smart Se refiere a la actualización, mi smart me indica que la 1.3.1 es la más reciente

@smart 6 ай бұрын

Hola @jansolanellas, la nueva actualización ya está disponible en España desde el 28 de febrero. Si necesitas ayuda para actualizar, por favor ponte en contacto con nosotros a través de nuestra web: es.smart.com/es/service/contact/

@j.s.7756 6 ай бұрын

⁠⁠⁠⁠@@jansolanellascorrecto, a eso me refería. La mia también es la 1.3.1. y aun no me ha llegado la nueva.

@smart 6 ай бұрын

Hola @j.s.7756, la nueva actualización ya está disponible desde finales de febrero, irá llegando poco a poco a todos los usuarios, si necesitas más ayuda con este tema, por favor contáctanos a través de nuestra web: es.smart.com/es/service/contact/

@bigodes111 4 ай бұрын

My car still stuck on 1.3.0a1. is there a way to force a search? Or force install?

@smart 4 ай бұрын

Hello, @bigodes111! Please, try setting the vehicle to entertainment mode by swiping the screen from top to bottom and setting the time to 1h. When the battery level is below 20%, entertainment mode exits. If it doesn't help, please let us know at hello@support.smart.com.

@hgdebuyer 3 ай бұрын

Hi, my smart #3 said that the software version is 1.3.2, but I don't have car wash mode... I'm not sure to really be 1.3.2...

@smart 3 ай бұрын

Hello @hgdebuyer, thanks for reaching out. After the upgrade is completed, you need to shift to D gear to put the vehicle into driving mode, and the function will show up on the DHU within 15 seconds. If DHU still can’t display car wash mode, it is possible that the function was not integrated to the previous OTA installation. After driving 10 minutes, you may receive a new software package (approximately only 200kb) (Showing up OTA version and release content are same as 1.3.2). Please click Update (install) exactly like normal OTA after downloading finished. After installation is completed, the function will show up within 15 seconds when the vehicle is in D gear. In case of any questions, please contact us on "hello@support.smart.com".

@hgdebuyer 3 ай бұрын

@@smart thank you very much, I will check this out soon.

@hgdebuyer 3 ай бұрын

@@smart sadly, it didn't work.

@smart 3 ай бұрын

Hello, thank you for letting us know. Could you please email us on "hello@support.smart.com" and provide the details of the issue? We'll try to help as soon as possible!

@krizndzone 6 ай бұрын

Will smart #1 be available in the Philippines?

@smart 6 ай бұрын

@krizndzone Philippines is currently not part of our designated markets. We would continue to monitor the markets to identify potentials for the smart brand.

@krizndzone 6 ай бұрын

@@smartthank you for the info. 👍🏼