How to be great at difficult conversations | Fran Kershaw | TEDxMaidMarianWay

Join Fran as she navigates you through how to excel in any challenging conversation and, importantly, why it’s critical that you do. Her own personal journey has helped her to create a universal strategy that she shares, and when you follow its 3 simple steps, can positively enhance these conversations for everyone.
Fran is a Professional Executive Leadership Coach working at Senior and Board level, is a member of the National Council of Integrative Psychotherapists, and whose mission is quite simply to help everyone have a better day at work.
Connect with Fran on LinkedIn at ww.linkedin.com/in/fran-kershaw
This talk was given at TEDx MaidMarianWay using the TED conference format but independently organized by a local community.
Credits:
Editor: Greene King UK
Video Crew: Greene King UK We all face difficult conversations every day, but it’s how you handle these that matter. Most importantly, it’s how we converse about these that can be life changing. At their worst, difficult conversations can be destructive and demoralising, but at their best they can be extremely transformative. Fran is an Executive Leadership Coach working at senior and board level with a wealth of commercial experience and proven coaching techniques. In this talk she will draw on her own journey of life changing illness diagnoses, working in high pressure teams and professional burnout to demonstrate how we can learn from challenging life and work events to shape and construct the best ways to handle difficult conversations.
Through her wealth of experience and personal setbacks, you will gain insight into her proven techniques; how to plan for any difficult conversation, the benefit of being confident, clear and concise in your narrative and how to ensure that you get the result that you want. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at www.ted.com/tedx

[@evaatkinson7932]

Make no assumptions, gather facts and get clarity + no misunderstandings

[@siennachamberlain5994]

Clarity is key Fran in step 1, I totally agree

[@HEB027]

Great talk Fran, on such an important topic. Having been on both sides of the "You're fired!" type conversations more than once, wish I'd seen this years ago! Love your practical steps - highly recommend for anyone in, or aspiring to, a management role - or in fact anyone interacting with people.

[@michelehuffman989]

Congrats...God Bless So priceless

[@theresacarroll1470]

Absolutely love you and your videos Many thanks

[@TaraLaFonGooch]

Congrats, Fran! Well done! 🏆

[@molliesimpson3253]

Form your own values and self beliefs not the ones bestowed upon us from society or parents

[@cerysmiller6716]

Brave and courageous, very honest account

[@FurnellWhite]

Love the laughs from the audience! What an event !

[@KeandraCopeland]

Going to follow you own social media, I'm a new fan!

[@cerysmiller6716]

This is a very very well delivered TEDx Talk, well done to all concerned. I enjoyed this very much

[@amandabuckler8697]

Shade, gradient, idea, colour remarkable m8

[@siennachamberlain5994]

Glad you overcame your fear and anxiety, go you!

[@hannahlewis6275]

Very appealing❇

[@elaineallan9190]

Stupendous

[@millielaw1195]

You owned this !

[@TimoneSmith]

Practical advice in this one and these are the talks I prefer- no waffle :)

[@altajohnson6453]

Smokin Looking Fab (as always)

[@lauralaurac.jacobs8587]

splendid 🙂✌️❤️️

[@leonmason9981]

AMAZING FRAN KERSHAW!

[@amygullette475]

Well done to this speaker, very honest and authentic account

[@ShealynnMorton]

Very motivating and inspiring Fran.

[@Llindaantonio]

Congratulations Fran! What an amazing and inspirational talk this is. You sound and look amazing. ❤

[@evaatkinson7932]

Never been to a TEDx event, this talk makes me want to embrace !

[@ShaleighFerguson]

Inspiring, follow your dreams everyone, feel the fear and do it anyway

[@chrisf8143]

Skip to the 8-min 15-sec mark to miss the long intro and get to it