WATCH OUT For Window & Door Salesmen (scammers)

[@fisherohvf-men623]

#1 rule I’ve followed my whole life: If the salesman pitches me a last ditch high pressure sales tactic, I tactfully walk away.

[@americanwindowconcepts]

Completely understandable. I like to think sales are based on a great product, great service, and not lying to people. A trust must be created by the person offering the service to a potential customer interested in a specific product.

[@goldy7678]

Renewal by Andersen came out and you just described the "Salesman" perfectly. $171,000 for 26 windows. They got the price down to $106,000. Wife showed them the door. Next major, well known manufacturer came in at $42,000 for a very similar product. You are spot on. You can't name them, but I can.

[@McSwiggins420]

Anderson is a scam, I used power home remodeling and it was a much more smooth process

[@DagburnJohnnyGobble]

The reason that both decision makers should always be in a home is so that you can have an actual real conversation instead of giving the information to a spouse who won’t be able to relay it to the other one. Plus if a homeowner is not respectful enough to sit down with you and have a thorough conversation and they’re not serious about buying to begin with. If a homeowners gonna spend 30,000 for example on a project and not give you the courtesy of both people being there than they aren’t that smart to begin with.

[@STsixx]

Nah. The reason you want them both in the home is so you have a higher probability of closing the sale. “Well, I need to talk to my husband/wife first before making a decision.” Your chances of closing a sale just plummeted.

[@bb-1359]

Exactly, they have no intention of buying anything if they don’t understand the concept

[@kestgee]

Exactly idk how ppl don’t get this how can the spouse know anything about the deal/product if they’re not hearing from the person who knows abt it. They know nothing about the product and what they’re paying for obviously if ur spouse calls u and says he dudes here for windows says it’s 20k they don’t know if that’s a Home Depot window lol so dumb when ppl think it’s scammy to want both home owners there. My directors drive an hour to give you a good deal that will help us both out not bs like Anderson and there’s just no chance at a deal if you can’t have a conversation with both homeowners

[@DagburnJohnnyGobble]

@@kestgee The other issue is that homeowners generally just don’t care. They don’t know the importance of having a intelligent conversation with the homeowners get to narrow down the product based on their needs. Also if they’re just grabbing a number of bids because somehow they think this is going to help them it’s only gonna be confusing if they’re not apples to apples. I found that talking to both homeowners having a conversation where everyone’s thoughts or put on the table it’s been the easiest to suggest a specific product that needs both of their needs.

[@licey71]

I make sure I tell the salespeople that ask me that: I just want you to know we ain’t closing anything today and not until I do my due diligence. I just had one of these clowns leave my house and he had no idea how the top of the line product was cheaper than the next down.

[@AlexandreLepine-ib9wy]

I'm happy I came across this channel. This was pertinent advice coming from someone who has over 20 years of experience in the windows and siding sector. Very Good. Thanks

[@sockitime]

Here’s the biggest problem with comparing apples to apples. The apples are never on the table at the same time and you expect a customer to remember all the details of your product when they retain less than 10%. I think I’ll do it my way customers are pretty satisfied some pay more some pay less but they always get the best

[@jtr9492]

Everybody needs to have a little "salesman" in them ( not shady) After all, that is why the company hires us in the first place. I have been in sales over 20 years and you are 100% correct sir. Great Video

[@americanwindowconcepts]

J TR, I appreciate your comment. Our job is to educate the customer, and allow them to make the decision based off of facts and believing that you are representing the company the right way. What I am warning about are the "Hard Sales Tactics".....the hard closer type of person that makes it hard on a customer. Thank you for your reply. You seems like the right type of person in "Sales and Service"!

[@GermanMejia-o6h]

Having been, and still am, in the window and door industry for the last 7 plus years. I can totally relate to this video. We have some local companies that use the “pressure sales approach” (RBA cough couch), and it’s quite frankly the number one complaint we get from our customers. They felt like all they cared about was the sale and not meeting the costumers expectations! For reference, I started as a window installer(no experience) and have transitioned over to the manager position at this point.

[@nitroDubbs]

You all are so jealous of rba lol I made $110K last year knocking on doors. Stay mad brokie 😂

[@brandonschultz446]

@@nitroDubbs😂😂 my guy keep crushing it! It’s a great company

[@destinyreturns4885]

@@nitroDubbs So what you're saying is you're a well paid sleazeball. Well, bully for you.

[@Grande79]

@@nitroDubbsSo you go around knocking on doors for a living and you’re bragging about it😂

[@hawk_eye_view]

@@nitroDubbs 110k is not a lot to most ppl

[@theofficialnikkisnews]

I’m glad I found this channel. We just had two sales reps from Window World at our home. They insisted that we would miss out on a good deal, if we didn’t sign it then. I’m an attorney, and I told my husband we weren’t buying from them. The number was astronomical, and we will be taking our business elsewhere.

[@alext2963]

I don't know about Window World, but what I don't like is people that are professional time wasters. I come out on my own time, in my own vehicle, making strictly commission, educate people on the benefits, measure the window openings, prepare a quote, and then hear "ok, well we need to think about it. Knowing full well they are just shopping without having the desire to get the problem fixed asap. If attorneys were paid the same way, you would think differently.

[@tyross7778]

Window world is the cheapest high efficiency window company lol cheap doesn’t mean good though.

[@theofficialnikkisnews]

@@alext2963 I do not charge for prospective client consultations. I often give up to two hours of my time, free of charge. In addition, I have been stiffed for the bill by clients in the past. Sorry you have encountered professional time wasters, but the sales people were a team. The husband was very respectful, but the wife acted as if I had committed a crime by not marrying at the age of eighteen, as she had done. Judgement of others should be reserved when attempting to close a deal.

[@arturomontes5884]

​@alext2963 sounds reasonable, but you're ignoring the point.. most companies will give you free quote estimates as a sales tactic, so it's a part of the door to door culture made by the companies, not the customer.. most importantly, you're ignoring the fact that many people don't typically make major financial decisions based on how passionate you are of your work, but rather the quality they can afford.. I'm definitely not purchasing windows last minute and without shopping around..

[@nitroDubbs]

Window world is dirt cheap so if you as a lawyer won't pay them good luck talking to a real window manufacturer. I hope you're enjoying whatever plastic you put in your home. Whatever money you saved will be lost in your heating & cooling bill in a few years not to mention you'll need to replace those cheap windows in 10 years. Good choice their Mrs. Lawyer 😂😂😂

[@abeldasilva90]

I appreciate the spirit this video is made in but the content and language is very misleading. We need to stop painting a bad picture of sales people. You give the binary of the “educator” or “salesman”. You can can yourself an educator or whatever else but at the end of the day, you’re still a sales person. Sales people don’t have to be sleazy, dishonest, or greedy. You gave great tips on the KIND of salesperson to avoid but labeling that negative person “the salesman” does injustice to the noble profession of sales. I appreciate a good salesman who not only educates me in the product but persuades me in an honest way and as a result empowers me to make a decision. A good salesperson doesn’t even make you feel like you’re being sold. If he/she’s good at his job, he most likely doesn’t resort to those armature tactics you described in the video. But let’s not use terms like the “car salesman” or “salesman” as a synonym for a con artist. Anyways, I’m just here to find out which windows are the best. 😅

[@alexgreat6296]

Golden comment mate!👏🏻

[@goldy7678]

He is not talking about all sales people. He is talking about "those" sales people. They exist and I got the exact sales pitch he just presented this week on my first quote. I was quoted $171,000 for 26 windows, but then brought down to $106,000 after "discounts." Then wanted to give us a couple of minutes for a six figure decision or the price goes up 5% if we leave. C'mon...really same number isn't good tomorrow? I get a major brand competitor to come out on the same windows and get a quote for $42,000. Yeah, we got the "Salesman" he is talking about. So realize he is discussing the guy that is going to scam you and this is legit info for the unsuspecting. Solid advice for the consumer. If your not that sales guy/gal then good on you.

[@h8rpruf800]

Well put sir

[@Dbulkss]

This whole idea that you despise being a salesman is foolish. Look up the definition of salesman. Every interaction in life is a SALE of something. Whether its selling a idea, emotion, ideology, or product. Are there salesman that do not know how to professionally conduct themselves and read body language. Yes. Does that mean you should hate the title of salesman NO.

[@seanyahn7158]

Talking about a specific type of salesman. I get what you’re saying, the video is intended to warn about the “hard sales tactics” that would indicate an oversell…..many years in this business and I want to protect consumers. That is all.

[@sepertude]

I am a book example how people get scammed with promises about high performance windows pay big $$ and gets windows that dont even meet minimums for my climate zone. If I did not have kids living in the house I would take hammer and brake all of them in pieces, yes Window Nation you did it!

[@moderncogroup]

From someone who has been in the windows and siding industry for over 20 years, this individual (Sean) is on point. This is how you build a company that will grow and last, without the arm twisting and sales gimmicks, that most educated homeowners will not go for.

[@americanwindowconcepts]

Thank you! I appreciate your kind words, and 100% agree with your statement. Creating trust and not lying to a customer is what has gotten us to where we are, and hopefully to where we would like to go! 23 years in the window industry, building windows, servicing windows and installing windows has created my mental paradigm. Thanks for watching!

[@Cbagielto]

So you do not ask your guys to close in one sit? Come on man you are not fooling anyone.

[@christophervarela7699]

Thanks for this video, my wife made an appointment for some window replacements for tomorrow and I have no interest in it.

[@toddbirge2800]

the product should sell it self,when you are ready to purchase windows, it should feel like a member of your community is over at your house and you are not standing @ a used car lot.

[@seanyahn7158]

I totally agree with you!

[@chaotic_coder]

Thanks for the video! I just got blasted by Champion with the high pressure gig.

[@johnmckinnon5658]

Bro! I wanted to make this EXACT video for "The People".....I installed 21 years and now just sub my jobs to top tier crews only. Not anybody with a brake on a truck. And mainly to target the scumbag salesperson you mention. I installed for a major corporate company in 2014 and it was horrific the empty promises I'd hear from the clients....shit that wasn't even possible to do OR "well I can do that BUT.....I'll be servicing leaks forever on your home" Great video brother. Respect 👊💯

[@americanwindowconcepts]

Hi John, I could not agree more! I am sure you take good care of your customers, because when you do, they will speak highly of you and just leads to more work for you, but you know that already! Take good care, and thanks for watching and commenting!

[@danielstevenson1250]

When a salesman goes outside to make the call, I lock my door,call him on his phone and tell him if he was going to charge me that much then knock it down he can’t be trusted.

[@timothydelacruz8206]

I had that guy today too.. 45k to 37k first visit deal he called it.. and he made it seem it was urgent that my wood was rotting under the window. But im too handy for that.

[@heisman9]

If you buy a vinyl window you got scammed. They’re garbage. You can’t call yourself an “educator” if you’re selling cheap plastic garbage. If they’re vinyl they’re not capable of lasting a lifetime in spite of the guarantees. I replace vinyl replacement windows all the time with real quality Marvin Fiberglass Windows. I’m an educator and a salesperson and the product I sell is far superior to yours because I want both homeowners to understand how big a piece of junk you’re going to try to sell them coming behind me. You don’t care if they’re both there because you’re selling a cheap price you’re not selling a quality window. The fewer questions they ask the better YOUR chances are. I want them both there because I want them to both understand what makes my window better than yours so they’re not swayed by your low price on a plastic window. If they don’t both want to be there then neither do I. Someone else’s project should be more important to them than it is to me. If they’re that apathetic that one of them doesn’t want to be there I don’t want to waste my time talking to someone who won’t relay any of the pertinent information to their spouse. You probably tell people “vinyl is final” with a straight face. That’s not an educator that’s a liar.

[@justrandomthings319]

"If they don’t both want to be there then neither do I. Someone else’s project should be more important to them than it is to me. If they’re that apathetic that one of them doesn’t want to be there I don’t want to waste my time talking to someone who won’t relay any of the pertinent information to their spouse." Bingo. I'm not sure why he's acting as if wanting both spouses there is such a bad thing. I'm not gonna waste my time if you're just gonna say "I need to talk about this with my wife". Fuck off with that shit. If you're both interested in the project or purchase, then you should BOTH be there. Period.

[@Grande79]

@@justrandomthings319in sales You’re fortunate if anyone at all wants to listen to you.

[@shay7289]

Thanks for this real video of just pack with FACTS. Do your homework, due diligence and several quotes.

[@hammerridecycling7630]

ive qouted for $27k for 7 windows.and went down for $14k.and my 2nd quoted is $5600 for 7 windows.what a scammed.and we got ANLIN WINDOW brands is a plus!😊

[@tonyv33ee]

Should of seen this video before purchasing my windows 😢

[@brianmurphy9570]

It sounds like you're talking about Renewal by Andersen

[@sockitime]

If you’re going to listen to this man, just do your shopping at Home Depot

[@horuga14]

I am interested in selling my own windows, I've installed 1000's of windows and doors. Of all this jobs the one thing they all had in common is: how crapy the sale was. how can I start selling windows??????

[@dancowan559]

I work in window sales, recently quoted a project at 95k (huge job). Marvin had quoted the same project at 350k retail, “discounted” to 225k. Insane what some sales people try to get away with

[@Grande79]

Zero chance there was a 120k price drop for the same product. There is no where near that kind of Margin in windows. You were quoted Ultimate and then you were quoted Elevate

[@TJ-ow1jo]

Dude windows are not ice cream you don’t just add 4 layers of low E and sound barrier packages depending on the homeowner. This is why windows are so crappy now and never last because there are people like you making homeowners think they can add to and take away to create this perfect window. There are high quality windows, mid grade and low quality point blank. High quality is going to provide everything you want to be energy efficient as well as reduce sound and provide longevity, mid grade gives you a few high quality features but lacks in overall longevity and warranty and low quality is a builder grade or stock window that you’re talking about where they are adding film or “sound packages” to. The only thing that separates good window companies is there ability to provide the most affordable price on a high quality window because of their direct partnership with a manufacturer or their share of the market. How you’re talking about this subject let’s me know you’re not providing a custom window but rather a store bought window and dressing it up with these “packages” you act like can just be added and taken away. What happens to that homeowner that was in a quiet neighborhood and it turns loud but at the time didn’t need a “sound package”? Do they just say “well I guess since my situation changes I have to buy new windows again”? And there’s no way to have a partnership with a manufacturer and make every window with different features for every home you’re just not big enough for that…. Hell no one is. So what you do is you create a window that is fairly priced that you can stand behind. Something that resolves any homeowners issues and one you can be proud of when that person sees you again at your local grocery store, or tells there friends about, or writes a positive review because they want everyone to get their issues solved. You’re lost in the sauce and I hope no one watches this video and thinks they can come to you a quality window only to find out 10 years from now you’re no longer in their area or out of business.

[@seanyahn7158]

This comment is insane to me. Do you work in the window industry at all? If I had to guess, I would think not based on this comment alone. If you knew window and doors, you would know that there are different levels of LowE packages specific for certain locations, like desert areas versus mountain areas. Sound package is a great option for people who live in very busy areas, and hey if they decide later they want change the glass, it’s very easy to do! That’s what glazing is all about, removing old glass and replacing it with new glass packages (I.e., seal failures, broken glass, etc.). Windows have many options no matter the grade sir. Look into it.

[@jasonv2323]

You are 1000% wrong. I own an impact window company in florida. We are authorized dealers of many high quality manufacturers and you can absolutely customize a window. I have the option to order insulated or non insulated windows. I have the option to order a window with or without LowE. I have the option to add or remove argon gas. I can add additional tint, I can increase the glass thickness and the membrane thickness to meet higher design pressures etc. All of this effects price. So your comment is not correct at all.

[@Crown-and-Down]

Just say you’re a vinyl window salesman and you want people to have a cheap product that’s gonna bow from the sun and affect their glass pack in 5 to 15 years where the atmosphere replaces the argon. Tell me how your customer feels after they have to replace your replacement windows.

[@scottnissen6517]

$15000 for 5 solid windows seems pricy. Can buy a damn RZR for that and it does things. Should a piece of glass and a frame break the bank?

[@johni3577]

If you aren't at least trying to close what's the point of even taking your time for free going out there. Of course if the customer doesn't really want or need your product then no need to be pushy but if it is something they are genuinely in need of and want and you aren't lying to them it doesn't matter what the price is if they're happy. Good companies that actually guarantee their work aren't in business to price match and be the cheapest.

[@destinyreturns4885]

Sounds like you're describing Renewal to a tee.....All those weekly brochures don't come at no cost.

[@rimaggio]

I wish you were in Central Florida!

[@JohnnyBoy855]

What if you don’t offer the same product as the other company? There is no apples to apples then.

[@johnkuchta6866]

This is all true. Exactly how I see it.

[@americanwindowconcepts]

I want potential window customer to just understand, saying "I want to think about it and get other quotes" is the right and fair thing to do. This created much debate, but all I care about is educating customers, that's my job.

[@tarinaaleamoni]

Everything boils down to sales in the long run in our world

[@frenny7640]

Lol I would say the tactics you mentioned is just sales..

[@robertbabezki7313]

Dude the entire industry one call closes, if you’re not you’re not doing real volume.

[@americanwindowconcepts]

You have your opinion. I can respect that.

[@sockitime]

For a conversation let’s make the assumption the customer loves the product loves the company loves the installation. The only thing they don’t like is the price what are you do then Mr. super educator

[@alannemeth3293]

Very good information thanks.

[@Ryancornett23]

I agree but vinyl is NOT a great options for windows (depending on the area you live in)

[@americanwindowconcepts]

I disagree. There are high grade vinyl windows that are perfect for all climates. The vinyl is a fantastic insulator that does not need much maintenance, other than a standard cleaning. Installed properly, and of course not using a cheap style vinyl window, these are perfect options for best warranty for the best price....not to mention performance. It truly is a win win.

[@barbaraj1059]

@@americanwindowconcepts Vinyl is plastic. Plastic softens and gets brittle. Plastic windows are crap, they begin to warp in 2 to 4 years.

[@tyross7778]

@@barbaraj1059 yea because most vinyl windows are a recycled vinyl. A pure virgin vinyl does not crack warp fade or discolor. Most companies that offer a pure virgin vinyl window will provide a lifetime guarantee on that because of that fact.

[@wonderwhat4]

Listen. I just had a Windows USA salesman come to my house about 2 weeks ago. What a show he put on along with his so called regional manger on speaker phone. As soon as he said this price is only good for right now I just wanted him out of my house. What a joke. Over an hour he put on his scripted show. At least I got a $100 Walmart gift card out of it for my time. A gift card meant to butter you up so they get a YES out of you. Wow. What an experience! Never again!!

[@americanwindowconcepts]

Hi there, yeah this is what I am talking about. A price should be good for at least a month. Most big decisions like this take time, and getting multiple quotes and making sure you get what you actually need and want should be a given. We do not sell every job we give an estimate for, but that's quite alright! Helping a customer understand what they need and what to look out for helps them out, and I am happy to help. The right company is out there for you.

[@courtshort219]

I just wanted to share a thank you for making this video and them my experience for a laugh, we had a dabella person over year ago quote us 60,000 to replace all our windows. And we told him if we had that kinda money we wouldn't be spend it on windows. 😆 (This was after we explained we wouldn't be doing a loan or anything) And then another dabella person knock on my door yesterday and he asked me how I liked my "wood" windows (didn't great me just launched into his pitch) I told him, that I liked my windows and he said oh, and seamed genuinely shocked... Like do most people not like thier windows....

[@spencerparkes7328]

Thank you

[@americanwindowconcepts]

You are welcome. Thanks for watching.

[@tl4633]

I ran into this about 15 years ago when we were looking at replacing the cheap builders grade aluminum windows our home came with. It seemed like every salesperson wanted to charge us at least $1000 per window and we have 16 of them. It got so bad with the salesperson coming to my house that I would meet them outside and tell them that if they are trying to sell me windows at $1000 each that they could leave, which they did. We ended up purchasing Dakota brand windows from Lowes that came with ARGON gas and double low e glass for about $8000. Lowes took over 90 days to get the windows in and when they did come in they were the wrong size and some had window grills and others didn’t - this was a nightmare. Lowes was very good and discounted the purchase by almost $4000. I’m not sure if they made money on our windows. Window World was the only company that came in at a good price but at the time it was so much less than the other bids that I did not trust them - my mistake.

[@harlemnights4381]

I’m in the home improvement industry and what I’ve learned is that it’s almost always more expensive to go the cheaper route in the long run

[@jackb6989]

1000 per window is pretty market average across the board on the board unless you need impact. Then double it

[@Motivated_Mindzz]

Only company that was worth it to me was dabella… 4.5 star reviews 50 year warranty and half of the price of Anderson windows and window world…

[@loucurto319]

Yeah sure buddy. You tell your customers when you go to meet them to go get other estimates 😂

[@yalltrippin7720]

You aren’t an educator brother you are a salesman. Educators teach classes and choose and universities. Salesmen sell windows. You said yourself you sell windows. Lol. You’re giving great tips on how to be a better salesman but good modern sales reps know all this stuff. It’s psychology. I’m just here to “help” and “ educate” and “find solutions to your problems” No good sales rep has a problem with customers wanting other quotes.

[@harlemnights4381]

Man screw that I’m closing the 1st day 😂😂😂 they had plenty time to think about it before we got there

[@profitglen]

Right. I've never worked for a company in sales where I wasn't expected to close SAME DAY! And, I don't have to high pressure them. I provide amazing customer service and they love me.

[@justrandomthings319]

Exactly. He comes across as fake.

[@hectorelmexican4014]

Pro salesmen don't look like convicts

[@DagburnJohnnyGobble]

Educator or a project manager or a consultant is a different style of selling. Nice try.

[@STsixx]

That depends. Someone who is willing to walk into your home, provide you with accurate, and pertinent information regarding the industry, their company, and the product they offer, isn’t a sleezball until they land at the price presentation. If they’re happy to provide a reasonable list price, and a realistic promotion that isn’t tied to making a decision on the spot, then there’s nothing to be upset about. As long as they’re providing fair and equal pricing to every single customer, and have an audit system in place for signed contracts to ensure discounting was done correctly and consistent with current marketing, then I have zero issue with that company.

[@jaychatfield9937]

The fact of the matter is that majority of the different window types are available to all distributors of which also have the same glass made by the same manufacturer. This includes small local companies as well as large companies like Pella and Anderson. The key to selling windows is how you present the information that you’re communicating as well as the price point you’re selling at. If you expect to close 25 to 30% of your sits then your price point is probably in the top 2% of providers. The old saying goes there’s a sucker born every minute. This is true when it comes to people who buy windows that cost $1000 each or more when the same exact window can be available for a third of the cost. The key to selling windows is based on two major variables. First being your philosophy and the second is your system. Your philosophy and your system must be combined in a way of which is persuasive and creates value. The way that this is achieved is through personality charisma character integrity and experience. Knowing what not to say and knowing what not to do is more important than any other part of your presentation .

[@americanwindowconcepts]

Well said Jay. However, there are several glass manufacturers out there, not just one....and they are not created equally. Also, not all windows are created equally from a design standpoint, material blends, options, performance data, durability and warranty. All must be considered before purchase, and most customers want a great product that they feel comfortable with, and are happy with. The other is the definitely the customer service and processes aspect, as you said, and I totally agree with. I believe that we must have 3 things to be successful in business and with customers: a great product, a great service, and honesty at all costs. Thank you for your feedback!

[@JohnnyBoy855]

This isn’t true. Not all window types are available to everyone.

[@qualityvidsplanet]

Seems like you are a threat to some local businesses and being trolled. What you said makes sense. I just had the hard sale today. Huge quote, 20% off because of a special. 5% off if I sign now. Terms like, if I were you, this is a no Brainer, you can order now and pay later, and no pressure

[@americanwindowconcepts]

Yes totally, but here is the truth, I do not mean to threaten any business, just simply educate potential windows customers, they do not have to be in my area. I just want people to know the window job should not be forced on them before they get a good understanding of the options, and comparability. I want to sell windows, of course, but I let my reputation and value speak for itself, no need to push push push on potential customer.

[@DagburnJohnnyGobble]

Suggesting a homeowner to get multiple quotes are time consuming and Messy. What type of person wants to go around town spending their nights or days talking to random sales guy about the vinyl squares. Check reviews and just pick a company.

[@seanyahn7158]

I’m sorry, but are you suggesting that a customer should not get multiple bids for their window replacement project because it’s “messy”? Yes it can be a little time consuming, but for a large purchase I think ALL potential customers should get a few bids to be sure they get what they actually want, and also keeps the salesman honest, or at least as honest as possible. I’m all about customer experience.

[@DagburnJohnnyGobble]

@@seanyahn7158 It waste all the salesman time. The homeowner should be expected to do some basic research especially with the Internet available today. If a homeowner is going to get a number of bids at least have some basic understanding of what you want prior to wasting it feels months time. Often times homeowners just want to use the salesman to emotionally process what they should and shouldn’t do

[@billn7927]

@@DagburnJohnnyGobble you could not be so wrong. I am currently in the process of replacing all of my windows and I am "that" customer, as you stated, who will always get multiple bids. To suggest I am wasting the salesman's time is an ignorant statement. To suggest that it is a messy process is an ignorant statement. To suggest it is time consuming is an ignorant statement. I say that because there are so many different window dealers, manufacturers, glass packages and types of installs. And most importantly, it is my money that I am spending to the sum of a few to several $10,000s. I do not owe a salesperson anything except for kindness and respect, if they earn it. To imply otherwise is an ignorant statement. I have been in the process of shopping for windows now for about 6 weeks. In the attempt to get a great window for the best price, I have met with 12 different salespeople from different dealers so far with two more coming next week. The majority have claimed to sell the best window with the best glass with the best installers for the best price while they offer or push just one brand of window cloaked in mystery of vague show stopper shiny details. About 7 of them have tried to use high pressure sales tactics. If don't already realize, those tactics don't work on me. When I started this process, like most I would presume, knew very little about details and options. I did utilized the internet to research the commonly known and rated windows and dealers in my area, of which there are many. Still without knowing many technical details to compare with the details provided at the sales meeting there was no way to know where or how to start the research. The internet offered so many different manufacturers, dealers and reviews. Again, there are so many who claim they offer best only to have limited ratings and reviews. Because of ALL those meetings and as they progressed I began to realize that some claims of fact made contradicted the claims others. I was quickly realizing that they were trying to manipulate me with a sales tactic to get me to part with with my hard earned money with the belief I was getting a great window that will last many decades for the best price. I then started my in depth research with countless hours on the internet, reading many PDFs about windows specification, NFRC ratings, IRC codes, and even calling the window manufacturers to prove or disprove some claims. I have educated myself somewhat that when appropriate I instructed a salesperson when they provide inaccurate information. I very much enjoyed schooling a high pressured salespeople on some details of which they thought they knew. It is embarrassing for them when I call them out on there lack of knowledge and BS pressure tactics. Some tried hard, but were unsuccessful to part me from my hard earned money for their best in the market made especially for them inferior products. Now, I have met some reputable salespeople from a well reviewed companies who I am currently working with. Their busineses offered a variety of more commonly known brands like Marvin, Winsor, Pella, etc. Those salespeople did not use any pressure tactics. They were, wait for it, helping me through the process without playing that price game. You know that BS about "act now pricing." I also have them detail the install process and the products they use for that install. They are almost like a consultant. I have picked a brand (Marvin) and now I am picking the price tag. I have fully disclosed to them my intentions that I have and are getting other bids and will compare them to get the best price. I shall offer you the best comment against your beliefs, the best bid so far offers the Marvin windows and sliding door with a full install, with their own employee installers, for nearly and I mean nearly the same price as the other not so reputable salesmen and there unknown cheap window brand. And I don't mean their "take the price tonight only" special, I mean the two or so day later price when the owner or manager calls. So I leave you with my last thought on this matter, because I got ALL those bids and had wasted ALL those salespeople's time I am in much by far a better position in getting a great window for the best price. You don't understand, it's my time that should not be wasted. Contrary to you belief, I can not waste the salespeople's time when that is their job to sell their product. So when you say "what person wants to go around town spending their nights or days talking to random sales guy about the vinal sqaures" and "to just pick a company" is the most ignorant way of thinking I have heard on this topic. You should be embarrassed.

[@DagburnJohnnyGobble]

@@billn7927 How much do you want to pay per window?

[@billn7927]

@@DagburnJohnnyGobble is your question with or without install? I did research each individual window cost for the window brands that l considered except for the Infinity line which had to be through a dealer. Those costs were provided from a 3 different local building supply companies. I originally thought about having a contractor install the windows, one that I have used on a regular basis. So I do know what the windows should cost. Subtracting that cost from the bids reveals their install cost and the markup percentage. I have made it very clear to the dealers of what the window cost should be and then we discuss the install cost and other fees. I do provide them with the printout of the window listed cost with my preferred glass package. I am very much a no nonsense customer. If I don't like their answer or if they aren't transparent enough I move on especially if their total cost was too high.

[@Metalice74]

I’d like to see your closing percentage. I’m sure you’ll say it’s outstanding but after being in the industry for 40 years I’m certain that you’re missing out on a lot of business by not selling. Be a teacher instead.

[@MeneerB]

Stop blushing bro 😳

[@Melanheadmilo]

This guy is just a hater who can’t sell.

[@americanwindowconcepts]

You would be wrong sir. Our company treats our customers like family, we do not need to hard sell anyone. Give a fair price, educate the customer, and allow them to compare by getting other quotes. Most times, they trust us and want us to do their windows and doors. Educate, educate, educate. Create value for the customer, that way the customer does not resort to cost in the lack of great value!

[@AForEh]

Miles, are you saying this because you’re the type of salesman he’s referring to in this video. If you are, you are not selling, you are exploiting innocent and agreeable people. If you’re not, then tell me why you’re hating on him.

[@Melanheadmilo]

@@AForEh no it’s because I’m not afraid to ask for the money and the sale in the house at our first meeting. You’re a professional visitor, I’m a closer. Some people need a gentle nudge. I run circles around people like you alllll year long. And I do a better demo and I am more personable than you are. You’re a bum who gives out your card every appointment as you’re being kicked out.

[@Melanheadmilo]

@@americanwindowconcepts you’re a salesman disguising the fact that you are a salesman by talking negatively about salesman. THAT is more slimy than being a used car salesman. I knew you’re video was trash after only about 15 seconds. Gtfo here. You can educate AND get the deal in the same day. I promise.

[@AForEh]

@@Melanheadmilo you have an inflated sense of your worth. You’re just a slime ball. You don’t create anything, you don’t add value. You’re just a cockroach. So no matter how many hundreds of thousands you make, it just gets allocated to cockroach things.

[@tito5428]

Gross generalization

[@Erikjohannesberg]

Window world pella Anderson Marvin jeld wen peach tree blah blah blah

[@PazIsHim]

this dude is delusional

[@KendraAndTheLaw]

why?

[@sockitime]

And please, Mr. and Mrs. Customer do not base your decision on price that’s what he’s trying to get you to do here not fair to you

[@alext2963]

I absolutely will not do a window presentation, or give a quote, without both parties involved. I don't care what they say, they will not make a decision without the other person being there. I want to do a demo ONCE. Just like buying a car, you can tell the wife all about it, its features, its options, etc. When she tells her husband, all she remembers is that it was a car and cost $20,000. He has no idea whether you are talking about a Toyota or a Ford. I find this highly offensive that you say that if I want to earn their business that day, that I'm a scammer, that I over inflate the price or that I'm unethical. This video is unethical.

[@eltonhendrix4170]

I find hundreds of little pop-up businesses that are a few salesmen who take orders on PVC plastic, store-bought, DIY windows from the Home Depot or directly from Milgard down in Temecula. These cheap retrofit solutions are physically impossible to weatherize for very long over hot corroded aluminum or porous stucco or rotted wood. What's more, any customer could do them themselves without paying someone else to squirt some caulk push the plastic window in, and run 6 sheetrock screws into the frame. These little predator popups subcontract or find two guys in the THD parking lot and pay them $100 each to do what any of us could do in 20 minutes. Most of them I find are in business for 5 or 6 years, only have about 40 reviews and a few employees, a list of subcontracts, and a website. Look everyone up by name on www.cslb.ca.gov for the business license and insurance info. Start with this gentleman's business here for practice. If they don't have enough skin in the game in case they mess something up, this is how you'll know. It takes a few years for those cheap windows to get foggy or start letting in heat, cold, sound, moisture, or bugs. Good luck working with them then. They say, " Call the manufacture. They have a great warranty and deep pockets". Go with Renewal by Andersen!

[@americanwindowconcepts]

While I can understand what you are trying to convey, this is not true of great and reputable window replacement companies who actually care about their customers, like ours. You must work for Anderson Windows and do not like the fact that most customers want a great window system, but not pay 3 times the amount, and with a quarter of the warranty. Anlin Windows is what we sell and install (Full Double Lifetime Warranty that covers any seal failures should they arise, any locks and components, and never a labor charge) and everything is done in-house, so no "Home Depot" labor workers as you put it. We will always stand behind our products and customers, as they put their trust in us for their project. Please look us up on the CSLB, we stay true to our mission and our customers.

[@tyross7778]

Anderson has great windows. Great company. But there’s SO many other companies that offer a comparable window at a fraction of the cost along with having some of the best service you could possibly ask for. Majority of homeowners in the US cannot afford Renewal by Anderson. If you can great. Middle class families aren’t that though.