Worst Hotel Guest Ever

This is the greatest bad booking of All Time
Merch moistglobal.com/
I stream every day / moistcr1tikal

[@slothpalms8124]

"She expects you to go fuck yourself" is literary genius and what every customer service worker thinks in the back of their heads

[@ayf_]

That country is not ok, why such thing like upgrade if you didn't like something you yourself have chosen even exist? And also allowing any number of people instead of selling more rooms lol. there gotta be always set number of guest per room

[@popodood]

I expect the guy to make better decisions in the future

[@enthusiasticgeek7237]

oh its much further forward in my mind

[@aliensfeltmymoments5128]

@@ayf_ there is, people just lie. I worked at a hotel for a year. People either lie or just don’t pay attention and blame the worker

[@AfricanLionBat]

Unfortunately, people are this fucking stupid and entitled all the time. I can't tell how many times I've seen this shit happen.

[@aliceduren6542]

Respect to the bystander that tried to tell him that the room could easily fit 4 people before getting shut down. He tried his best.

[@MrUssy101]

Well it’s her job a hotel worker. What did you expect ? She gets paid for it, remember there is no customer service without customers and they are always right. She should get off tiktok and do her job. Hope she is fired tho.

[@lachlanboland8973]

@@MrUssy101 Stfu, how is this her fault? and how is this customer right? i would love to see you in this situation

[@f4ephilosophy691]

@@lachlanboland8973 Its just bait, no one is that stupid.

[@khina3061]

@@lachlanboland8973 but he's a troll so 🤷🏾‍♀️

[@OcarinaOfVali]

@@MrUssy101 customers arent always right. Thats not how the saying goes either. Customers are usually the dumbests mofos around

[@ZacGames25]

A king sized bed and a pullout couch is absolutely big enough for four people especially when two of them are children

[@chrisc9794]

at least 3 people in that family are children 😆

[@snorlax8963]

lmaooooo@@chrisc9794

[@1WEareBUFO1]

They're a severely inbred family and he has to keep his children from banging.

[@MigattenoBlakae]

@@chrisc9794 ooooh shit that was a good burn

[@chrisc9794]

@@MigattenoBlakae hahahahaha thanks I'm pretty sure the jokes been made before I did hahaha ahh I hope there comes a day when customer service gets good respect

[@novakingood3788]

So let me get this straight: He booked the right room for his family. He cancelled that booking He booked a room less suited to his family through a third party company He doesn't like the room It's her fault. And they say chivalry is dead.

[@if7723]

@@jameszacknehring787 But has every other room checked in.

[@YaBoiMegatron]

What I don’t get is, the fuck was wrong with the king suite anyway, not only did it come with a king sized bed, but also a pull out couch That’s more than enough for a family of four, hell, coming from a Hispanic family, I can say that we can manage to stuff more than 6 people in a king suite

[@MeeSeeksAndDestroy]

@@YaBoiMegatron he wanted the first room but for the lesser priced of the second room. he was trying to create an error in the booking system between the hotel and the third party app that would end with him getting a free upgrade or complimentary room. it did not work.

[@MintOreos1]

@@jameszacknehring787they can’t really understand stupid so can you blame them?

[@BigCarso]

And he couldn't give it up because that would be too embarrassing in front of his wife. He simply cannot allow her to feel any form of superiority over him, due to him making a mistake. That would mean his manipulative gas lighting control over her would slip, and he'd risk being left all alone to obsess over hotel room prices

[@Cavado8]

As a hotel manager I can say this girl should be proud. She kept calm stated the facts and didn't let him intimidate her. well done

[@simonjohnston9488]

She looks like a woman to me...

[@mojojojoppg9790]

I love that I’m watching this while working as front desk at my hotel 😂

[@succulentravioli954]

Exactly. She only got mad when the guy started harassing other patrons that were just trying to help. An amazing person and employee all around

[@mecha7667]

@@succulentravioli954 I've never seen such a square ravioli

[@FriedAss69]

@@mecha7667 Would you say its succulent?

[@professionalamateur417]

Seeing Charlie in a tank top is probably rarer than finding a Shiny Pokémon.

[@bigbigrat]

Jesus bots already

[@mushedups5404]

damn bro, these bots are qucik as hell

[@unknownvariable9239]

Most original KZbin comment

[@CheapCreep]

It's a Shiny Charlie

[@King-eg2zl]

A shiny Pokémon with the perfect nature and secret ability

[@josiealvarez3875]

I absolutely LOVE when he tries his "intimating stare" and she stares right directly in his soul!

[@ninjaguyYT]

*intimidating Intimating would be if you're trying to have sexy time with her.

[@Dtitilator]

She makes a great poker player.

[@dazunderscorer]

“soul“

[@jacksonsmackson5871]

Him: “Why don’t you just sit tight for a second” Hero: “I will I’ll be here til 11” That response is amazing

[@if7723]

"I'm literally paid to deal with children like you"

[@Random-sk6hm]

Absolute Chad response

[@Maliquu]

Charlies ability to shape shift by simply changing a shirt is mind boggling.

[@Dimitri29]

That man in the video is definitely not charlie white

[@youtubestudiosucks978]

@@Dimitri29 are you a figment of my imagination?

[@BonkHazard]

Slowly but surely, Charlie will evolve into Johnny Silverhand.

[@bun-e9361]

He's like, totally hot.

[@sammyjones8882]

Off topic… but am I the only one who finds Charlie extremely attractive, I feel like no one addresses how good looking he is😭😭😊😊❤️❤️

[@lastcontestant]

Charlie has decided to grace us all with a glimpse at his monstrous biceps

[@JesusH.Christ698]

Nothing better

[@-whyquestion]

Ratio + k-pop better 🤓🤓

[@jacobfromallstate4963]

Cue the pathetic comments about peoples deceased relatives

[@MrUssy101]

This girl is such an attention seeking actress. Why was she posting this online and think she is being so kind and gentle. It’s your JOB, STOP filming without customer’s consent!!! Really hope she is fired.

[@excisionsstepserum8336]

I’m glad he’s in a bless mood today

[@doublecsquared]

bro thinks this is the krusty towers "we shall never deny a guest even the most ridiculous request" 💀💀

[@shaunmaness5391]

This one hit close to home for me. You see this scam *OFTEN* as a front desk agent. Your best friend is learning the phrase, "When you book with a third party, there's nothing I can do. It's why I always encourage guests to book direct with us."

[@BjornWithASlash]

This girl deserves an award, a raise, and a vacation.

[@monkeoncrack]

she needs a double king bed room

[@ratofthecity6351]

and the king bed with pullout couch

[@ratofthecity6351]

@@monkeoncrack you beat me to it!

[@marshlake74]

Dont we all

[@phil4986]

she is awesome.

[@dustyfedora]

The way he gets angry at the hotel guest for “not minding his own business” when he was trying to provide a solution 100% proves the guy was trying to scam the hotel.

[@OmniscientWarrior]

don't forget, the guy was trying to get into other guests business by asking about who hasn't checked in yet

[@commietearsdrinker]

Not necessarily, but it sure as hell proves he is 100% a P.O.S. if it wasn't obvious by then.

[@e_pffne4190]

@Patrick39 doubt

[@intoxicatedbeard9635]

@Patrick39 Better at being fatherless?

[@ddenozor]

He isn't providing a solution. He is just stating the facts. He is probably waiting in the line for 10mins for this guy's scam attempt. His family might be waiting for check-in but this scammer won't finish what he is trying to pull off. At this point yes it's their business aswell.

[@OriginalCovfefe]

She handled that VERY well. She’s gonna accomplish great things when she’s older

[@iim4xii129]

Like OF

[@user_kH9bw3ns1]

I agree. Good wishes to her and her community, seriously. I case it needs to be mentioned, screw the haters!!

[@Findpepperbridge]

I think he lied to his wife and she thinks they accidentally booked them a king when it’s supposed to be two queens but he canceled it cause he was cheap. Obviously 4 people can fit in that room. It really bothers me that he was trying to get someone else’s room and treated her like this. She was extremely professional.

[@demonalivefornow9680]

"it has a king sized bed and a pullout" "what? do you want us to sleep in our car??" yes, sanity at its finest

[@jcc3333]

Sleep in the car ...💀💀💀

[@Bookspine5]

@@jcc3333 I've slept in my car at work. In fact it is quite pleasant.

[@tdb517]

@@Bookspine5 4 people sleeping in a small car isnt pleasant, i cann tell you that

[@trippinatormachine]

@@tdb517 yeah me and 2 other friends had to do that during a music festival bc we couldn’t afford a hotel. Most excruciating experience of our lives

[@existential_horror5045]

yeah fr my family has four people in it and my mom and dad would sleep on the queen/king bed and my brother and i would sleep on the pullout couch. it's not ideal but it's not that hard to just deal with it idk 🤷‍♀️

[@fluffcake]

Props to the girl for being composed and taking care of the situation. People are getting worse to most employees.

[@humzachudhary2056]

No its just getting recorded now

[@happypunky4129]

I couldn't have, man, I'd start sassing him and make it worse lmao. I couldn't work that job if dealing with those people is part of it.

[@MinkMinkOW]

tbh it is just because everyone is becoming more and more entitled. Children, teens, and adults

[@adamgreenhill110]

@@humzachudhary2056 Exactly. I'm 21, my mother has ALWAYS been a Karen to customer service staff, and I've distanced myself from that. This goes on un-filmed constantly.

[@khain601]

I can't keep myself composed, when customer thinks of snapping on me when fault lays on their own actions I pull the take it or leave card in the form of a bouncers aura.

[@Lore98897]

-We have 2 kids, What shou.... - Sir that sounds like a personal problem *the end*

[@torranceh4874]

He was not expecting her to stay that calm and continue to repeat herself I’m very proud of her because it can be hard to keep your composure in a situation like that

[@ChrisForThought]

this lady needs a raise ASAP. Professional af in the presence of this sea monster

[@MrUssy101]

She should stop seeking sympathy., get off tiktok and do her job that us customers are paying for. Hope she is fired.

[@EliteWarrior600]

@@MrUssy101 Youre definitely trolling

[@K.2.K]

@@MrUssy101 down bad lmao. Trolling in every comment. Go do something productive lol

[@DemocracyManifest]

@@MrUssy101 🧸Show us on this bear where the bad lady hurt you

[@le-mon]

@@MrUssy101 The customer is not always right

[@rowdyriolu1]

How this guy managed to have a child not once, BUT TWICE, is beyond me

[@dudearlo]

Its not that hard apparently

[@kiwi7036]

coulda been twins

[@widdly-scuds]

If he acts like that, imagine the spouse, even worse yet, hopefully the kids aren't just mini shitheads

[@tarik2021]

He was just too dumb to use a condom and maybe blamed the doctor for it.

[@MissAlii432]

The thing people like that do best is breed.

[@baxill23]

A grown man asking a young woman what he's supposed to do for his family. How about man up and figure it out dude. She has a lot more patience than I would have.

[@SWISS-1337]

She's displaying the absolute utmost in professionalism and I am extremely impressed with her level of restraint, because I'd have probably been sacked

[@steamoreeno]

I'd be at the police station the second he spoke

[@chancethegamer979]

“Customer is always right” has just gone wayyyyy too far. Gotten to a point where realistically explaining a situation to a customer and letting them make their own life decisions is considered bad service

[@Devdraco]

the customer is only always right in terms of taste

[@chancethegamer979]

@@Devdraco it’s supposed to mean the customer is always right as in they’re the customer so we need to keep them happy. It’s gotten to the point where it’s made some customers completely unreasonable and actually believe that they’re right when they’re being absolutely absurd lol

[@xcalibur6324]

@@chancethegamer979 yeah it gives customers this sense of power that they can anything or say anything because they know the worker will always try to be nice to them or give them what they wat because the worker might be afraid of losing their job. Its the most stupid thing ever and all it does is give some people a bigger ego

[@michaeletzel4877]

Realistically, the customer is not always right. Businesses have the right to refuse service to people for a reason.

[@squirrel1331]

The customer is almost never right and most of the time they don't even know what they want.

[@artsazon3668]

Honestly, this employee doesn’t just need a raise, she needs a whole promotion. Clearly exceeds expectations for customer service. The way she kept her composure after the guy started spitting on the floor is wild.

[@philip-andrewsciamonte8801]

Facts, she could've just told him to sleep on the floor 🤷‍♂️

[@8shkay]

@@philip-andrewsciamonte8801 haha wtf thats just stupid . she could've said its not my business/not her job to a lot of his questions . but she chose to be informative ,helpful and respectful

[@mmoogl3547]

AYO!? He starts spitting on the floor!? I'm not even halfway through yet, I had no idea he would turn nuclear like that

[@8shkay]

@@mmoogl3547 ya that was so weird.. hes just being disrespectful

[@Manigeitora]

Depending on when this was, she could have called the cops on him for that. Spitting in public is no joke in a COVID world. People got charged for licking stuff at supermarkets, spitting on the floor isn't THAT far off.

[@LuciferosDad]

I used to work at Chiptole and an old lady came three days in a row complaining about the food being too spicy and we had to unfortunately refund her 75% eaten bowl every day. On the fourth day we noticed her and knew what she was up to, so we decided to make her special batch of pico with no jalapeños so she wouldn’t complain that even our mildest salsa was still to spicy. Sure enough she ate over half her bowl and came back to the counter to ask for a refund. I explained to her that we made her a batch with such little spice and that we couldn’t possibly make is any less spicy without giving her unmarinated chicken. She kept doing the same thing in the video and asking me “what am I supposed to do?” I was young and dumb and I told her “ma’am if you do not like spicy food please don’t go to a food place named after a pepper” she left called cooperate and our district manager had a good laugh and told us to never speak to a guest like that again.

[@HejustE_]

As a security guard for a collection of hotels, I can 100 percent say this goes on very often.

[@JakeMakesProductions]

This worker deserves a raise, she handled the situation very well. She stayed calm and firm while still doing her best to deescalate.

[@jackie2587]

@@MrUssy101 How is she seeking sympathy?

[@maddihsun_]

@@MrUssy101 hey we found the asshole customer

[@krimmAnims]

@@MrUssy101 You're trolling, right? How are you even watching Charlie's videos, he talks a lot about how anyone that works with customers should be respected because of how hellish it can be (this situation for example)

[@qsefthikol790]

@@krimmAnims if you look at this user's other replies you can see it's a troll account. report it and leave it be.

[@objectofyourdesire]

@@MrUssy101 ok low life

[@SoupSultan]

This is why all of these places should have security. I'm a security officer at a hotel and I cant tell you how many times my mere presence and stare has shut people like this up. They dont need to know that I basically have no actual authority lol, the uniform is enough for most people.

[@Shonen_Hero]

The suggestion of authority is often enough to get people to stop, like having a fake security camera that doesn't store or record data installed at your front door. Just the suggestion that they are being observed is enough to get most would-be thieves to move on to someone else.

[@Jay_Frank]

@@Shonen_Hero I don't have ADT but I have an ADT sign in my yard lol

[@hockeylance36]

@@Jay_Frank Where do you live? Asking for a friend... 😂

[@apensalesman]

Truuuueeee Also a human scarecrow for work. Although people get upset when the only thing I can tell them is to call the cops unless it's on the part of the property I cover. Then I can call the cops.

[@Jay_Frank]

@@hockeylance36 LOL!

[@FreekUnique]

"what do you expect me to do?" isn't quite as common as "I want to speak to a manager" but it's definitely close. I hear it whenever customers don't want to admit their planning skills are garbage.

[@Xnothen]

how are we supposed to fit 4 people into that room? her honest reply should be "i fail to see how any of that is my problem". Imagine thinking your hotel is required to provide u with a better room just because you deem your room is too small, maybe book a bigger room next time, genius.

[@armadildo6468]

As a hotel clerk myself, i guarantee he thought he was going to get his ass kissed and get the best suite they have. He booked 3rd party not only because its cheaper but also makes the whole process even more difficult. I bet this dude downed 4 beers before coming to the front desk to get that "liquid courage"

[@JebusFerrare]

I work night audit people try this shot ALL THE TIME

[@awiseman9882]

He only booked third party because it’s cheaper, not because it makes the process more difficult. I mean why would he, what would he get from that?

[@Magabes_]

@@awiseman9882 It makes lying easier because it's harder for them to verify information.

[@armadildo6468]

@@awiseman9882 most of the time on a sold out night, the rooms on booking arent going to be as good as a rate as we do, we want to sell the room and sell out. If the room is 259 plus tax, we usually can work that down to 199 or even 179 if we really need to sell it, you also coming to us with a better attitude would have also helped. Many a times this happens, they book on a 3rd party site to make it more confusing. In the video they are talking about 2 separate reservations, yet hes treats them as thought they're the same, which they are not because one was a direct booking and the other 3rd party which cant be refunded directly, and the hotel is sold out anyway. He knew he booked a room with 1 king and a pullout, yet wanted to complain about his own booking. If he kept his original reservation, they have been able to work with the front desk to get a cheaper rate at arrival. Instead, hes requesting a room at a rate he did not agree with on the 3rd party, so you arent getting that room under that specific reservation, and the rooms are sold anyway, he has no right to rooms already booked for arrival.

[@armadildo6468]

@@Magabes_ exactly. We cant refund or discount or even change 3rd party reservation room types. Its agaisnt policy

[@lefdee]

I remember a time where a customer was being ridiculously abrasive. It got to the point where a manager asked them to leave. They complained saying “are you just going to leave a customer unsatisfied?!” And basically in unison all the staff said “yes”.

[@TheRuiPires]

Amazing. Just learnt recently that the saying "the customer is always right" is in fact "the customer is always right, in terms of taste". Huge difference. A little fun fact. Have a nice one.

[@favoritemustard3542]

👏👏👏👏👏👏👏👏🤯

[@williamjackson3582]

Reminds me of my time in retail. Had a sad excuse of a terrible customer give me the same question after 15 min arguing over a sale that ended a week prior. Told him that "I'm not leaving a customer unsatisfied, because I'm not helping one at the moment."

[@chasegreen1145]

@@TheRuiPires Going along with this, it's basically an old adage saying the customer defines the market essentially, not that they're always correct. If you run a fruit stand selling watermelon and pineapple but customers daily are asking for cherries and oranges, you adapt to the market. It doesn't mean that you give shit away for free because an entitled prick is asking for free shit. But that's what entitled customers think the adage means.

[@TheRuiPires]

@@chasegreen1145 I know. I was just spreading a fun fact.

[@finharms5755]

I have a lot of respect for the lady, she stayed so calm throughout the whole thing

[@xgodxinxhumanxformx]

I work at an airport, and my favorite is "why are you checking my bag? you're gonna make me late! My plane is boarding now!" and i'm always like "we don't control when you get here....."

[@thepsychobilly88]

That girl is a saint. How anyone could stay calm in that situation is beyond incredible. Huge Kudos to her!

[@Dremsal]

to be fair, the guy wasnt yelling or completely pushing her. although it is surprising she didnt completely give up on him tbh

[@Dilophosaurus]

fr I probably would've had an anxiety attack just out of sheer confusion from witnessing this man's stupidity

[@Dilophosaurus]

@@Dremsal he didnt do any of that, but he did threaten other hotel guests and spit all over their floors so if I were in her situation, I probably would've expected it to escalate further

[@dambigfoot6844]

stop simping

[@slabman6262]

@@dambigfoot6844 tfw you’re so delusional that you think complementing a woman over anything is simping.

[@ek7713]

Honestly, huge props to the women for handling the situation so well. She explained the situation clearly, gave the man the exact options he has available to him, and remained calm throughout it all.

[@dontreadmyprofilepicture270]

DONT READ MY USERNAME

[@MrUssy101]

Well it’s her job a hotel worker. What did you expect ? She gets paid for it, remember there is no customer service without customers and they are always right. She should get off tiktok and do her job. Hope she is fired tho.

[@CHILL-BR0]

@@dontreadmyprofilepicture270 *proceeds to read it*

[@girlfieri3156]

@@MrUssy101 her job is actually to provide customer service. Not cater to and coddle a grown man trying to scam his way into a bigger room because he’s cheap and can’t sleep on a pull out couch

[@-whyquestion]

Bro thinks he's tough talking on KZbin 😭 if you ever see me in the streets you better run because I don't play no games

[@james8616]

Last I checked, two adults and two kids fit on a king bed and a pullout couch. Two kids on the couch, two adults on the bed. I don’t know what this guy is even thinking.

[@calebjackson9288]

what makes this absolutely halarious is growing up in a middle class home, one king and a pullout is what my family of 4 slept on every time we went to a hotel

[@RIPdixiecarter]

Whoever coined "the customer is always right" legit deserved to be put on a guillotine.

[@ChakkyCharizard]

the original phrase was actually "the customer is always right in matters of taste," meaning that you should sell things people want to buy and stop selling things they don't😭😭

[@curtisyue182]

​@@ChakkyCharizard Well he was still wrong, and deserves a fine.

[@user-pf3uw8oh9d]

Amen to this!

[@marcoaraiza9381]

​@@curtisyue182it's called supply and demand. If people demand something, you supply it and make money

[@jaymike3302]

True! This guy should have been shoved out the door after about a minute.

[@SamBennett9910]

she might be the most talented human at customer service ive ever seen

[@vuronekuh]

the patience of a saint

[@adriftinglink]

Lady needs a metal for this.

[@danramos6192]

Literally. She's like a monk. Even when she's telling the story she's calm

[@RobbyBabes]

I love her voice.

[@okpresence01]

Definitely deserves a raise

[@pearseiemck]

She handled that like an absolute boss

[@yumi19961]

"Who hasn't checked in yet" This guy is definitely wearing Oakleys indoors, I can tell.

[@iiiivvvv9986]

I get secondhand embarassment from my mum asking hotel staff about stuff we actually paid for. I can't imagine how awkward the guys family must be feeling seeing this happen

[@terryqokov6999]

I’m having trouble watching these clips I get so much embarrassment

[@JROTGS]

@YeaMan nah it ain’t

[@DemocracyManifest]

They're probably used to it and are just the next generation spawn of over-entitled d0uchebags.

[@Captain_Crayzay]

I guarantee this is a daily occurrence with this guy. They are probably used to it by now.

[@flexnrex1367]

the wife prob just saw it so often that now she is deffo just ignoring and trying to stay sane. The kids are actually gonna hate it, even little kids understand bullshitery.

[@fantasytraveler9206]

How can charlie be so calm when he's destroying our perceptions of reality with all these new styles

[@pyromancersrise7666]

Ong

[@wetwaredistributor6770]

Just wait until crop top Charlie drops next year. It's a secret release, I have insider info on it.

[@katzea.a7880]

dolce stil nuovo, amirite

[@drvren030]

i've worked in these hospitality/tourist sector, and omfg there's nothing more annoying than these pr*cks of husbands who come in with a massive ego and don't like to be denied even the slightest by hotel staff over anything. they try so hard to project their "heroism/authority" cause they're doing it to show off in front of their wife/girlfriend who's with them. and they take it even more seriously when it's a woman telling them, it's so clear. because they just keep talking to you like you're crazy and are "making no sense" until a male coworker steps in, and somehow suddenly the world magically makes sense again and he'll finally go away.

[@pilotintraining27]

A little kindness goes a long way. One time i was at an airport trying to catch a flight 1 day early on standby because there was a snowstorm coming the next day. When the flight was full everyone on standby walked around frustrated. One man walked up to the counter screaming at the desk attendant saying he paid for a flight blah blah blah and walked off all heated. I walked up to the counter and said something along the lines of im so sorry for his behavior, that was totally uncalled for. I understand theres nothing you can do i just need to confirm for my boss that there is no availability on the next flight. She then worked a little computer magic, handed me a confirmed seat ticket, and said, "Have a great evening." That angry gentlemen did not get on the next flight either but i sure did.

[@Canto831]

I worked at a hotel for 6 years, the amount of people who kicked and screamed their way to discounts, comped rooms, or upgrades is staggering. What’s more staggering is the fact that unfortunately it works more often than not. Kudos to her for not bending backwards for this behavior.

[@altstrange3663]

Not that she could anyways 😢

[@slackolantern]

That's just how working with the public is, it feels like. When I worked in fast food, it was like that, they'd scream and stamp their feet and usually get their way, cause it's just easier than dealing with jerks like this, I suppose.

[@badman843]

Well to be fair you sometimes get super shit rooms and a change is pretty fair imo.

[@meredith_smith]

i worked in costumer support (on the phone) and they told me if the customer starts screaming or swearing at me it's 100% my right to hang up on them. it should be the same in face to face service as well - if they cause issues you should have the right to cancel their reservation (or deny service or whatever) just like in the video.

[@dimic1777]

and then you have people that makes videos on youtube about asking discounts at places

[@lepie6843]

I’ve got no idea how she didn’t burst out laughing every time he opened his mouth

[@nickrogers3624]

It takes a lot to not. I work at a bank and people have this kind of entitlement on a regular basis. Had people ask for several thousand dollars at a bank and then yell at me when I tell them we don’t have that available for them. Also had some people yell at me before I can even ask to see if we can accommodate their request and then the answer becomes an immediate no because its not my fault they didn’t call to see if we have 15,000 to give to them. There have even been people angry wanting close their account out because they had no ID for their transaction and its hilarious because we need that ID to close it out. I have only made an exception for that once and it was because they were very well known. Everyone should get a little customer service experience

[@LostShipMate]

You learn it after a while in retail. You give them a look of complete neutrality, you give them nothing but the facts. It doesn't matter what they do or destroy until they try to injure someone(namely you). Then its fair game, and incredibly satisfying. The cops are useless(except as a threat), if you want to bleed to death in a retail chain, thats on you.

[@nickrogers3624]

@@LostShipMate as an additional note. When a customer gets a little too riled up, calling in the manager or security if you have it to escort them is useful. Additional specific places the threat of police is much higher such as a bank for example. I did actually make claims of “do we need to call the police” once but nothing came of it thankfully... people get crazy and it can be hard to tell what is anger and what is “I’m about to shoot you” its 99.9% just anger but you can never be too careful.

[@LostShipMate]

@@nickrogers3624 Sadly my old workplace doesn't have a security guard, and telling them you will call the police doesn't work on meth heads trying to scam the store for their next hit(at least 2 or 3 times a week). We just kept a length of pipe behind the counter, it was brandished a few times. Strangely every fast food joint/ retail store I worked at seemed to have something similar.

[@weakest_baki_enjoyer9872]

@@nickrogers3624 who was the very well known person I wanna know

[@Royal_Lazuli]

"I will I'll be here till eleven" ate him up🥱

[@Drew791]

I was a night auditor at a Holiday Inn Express in Vegas, and never again will I deal with crap like this. The front desk day employees had it worse with constant complaints, while I only had the irate stragglers from 11pm to about 3am before it got decently quiet after the final reservations checked in. But still this brings back bad memories. Also F&@K third party booking sites!

[@Hill_Walker]

This woman dealt with him so politely and tried so hard to help him, and he was throwing everything she did back in her face.

[@MrUssy101]

Well it’s her job a hotel worker. What did you expect ? She gets paid for it, remember there is no customer service without customers and they are always right. She should get off tiktok and do her job. Hope she is fired tho.

[@penelopewoodstock610]

@@MrUssy101 you are actually insane if you think that SHE was in the wrong in this situation. She did everything right with what she had, the guy was just being stupid and rude.

[@TSyoyo]

Lmao dude was just hoping to get the room he got for free something free out of it. What a f’n tool 😂😂

[@penelopewoodstock610]

Nvm, realized that guy is a troll that stalks Charlie's Channel

[@levi6284]

@ᙏɾ Uടടყ ಠ ͜ ಠ bait

[@YehudiNimol]

One of my pet peeves is when people say "what do you expect me to do" as if I'm the one placing responsibility onto them and it isn't their job in the first place. This guy exemplifies everything I hate with how he delegates it to the worker who clearly has nothing to do with this

[@YehudiNimol]

@Nonaya Bidness but here it isn't the case. He already booked a room and he's asking for another

[@thethe4665]

This happens to me literally every day

[@Kyderra]

Yeah, same with: "So you are making us sleep in the car" No, The hotel is just a automated process, YOU, are making your kids and wife sleep in the car.

[@drebk]

Rofl, right? Like, I dunno, maybe sacrifice. Put your wife and kids in the room you booked and YOU sleep in the car. Or the floor. Sigh, his master plan had them in a room with 2 queen beds. The only difference in the actual room is one bed is larger and the sofa bed is smaller. Probably the same net square footage of bedspread

[@TheRealSykx]

@Nonaya Bidness they have to keep how many rooms available per room booked "Just in case"?? clearly you're clueless

[@shojohi]

She was very patient throughout the whole situation, I work in front desk and so many of these types of assholes love to come in and act like they’re above it all. The “what to do you expect us to do now” really grinds my gears, I’ve had to tell people, “you’re an adult, figure it out” 😂

[@oct678]

I worked many years as customer support and tech support. Dealing with people like this takes its toll on you and you go home feeling like shit. At the end of the day I got tired of feeling abused and ended up quitting many jobs because it felt like I was their personal punching bag.

[@SBTheDemon]

Such a bad employee. She didn’t go through birth certificates, federal documents, and medical records since the early 80’s to the late 2010’s to find out every last detail about this man and his family for the room.

[@TheSilentWalkerz]

You forgot tax returns from 1990s to present (assuming he actually pays taxes).

[@RealBrizz]

@@TheSilentWalkerz I can’t believe she didn’t do research on his ancestors from the 14th century, so unprofessional

[@MrUssy101]

She is a customer service she should ensure customers are happy. She wouldn’t have a job without them. Hope she is fired for putting her bad acting skills on social media.

[@SBTheDemon]

@@RealBrizz she could’ve geologically dug up the bones of the first ever human-like entity to carry the same dna

[@oopsallbugs]

@@MrUssy101 LMAO absolutely not. She told him what she could do, what, is she supposed to buy him a hotel room at a different hotel? She did her job perfectly, your comment makes you sound entitled jsyk

[@JustAFewTurtles]

The guest canceled a room with two queen beds, then booked a room with a king and a sofa, but now he wants the room with two queens instead? I don’t think this dude knows how hotel booking works. The more I hear him talk in the conversation, the more brain cells I can feel myself losing.

[@HotcupofJoe38]

You'd be surprised how dumb Hotel Guests really are

[@-whyquestion]

Bro thinks he's tough talking on KZbin 😭 if you ever see me in the streets you better run because I don't play no games😭

[@woiowoiow190]

Nahh he's trying to scam them... for a 2 bed for the price of one. I get this ALL the time.

[@cl1cka]

@@HotcupofJoe38 What he is doing is not dumb - he is trying to scam the hotel and insinuate that it's their fault and they should give him the bigger room, for the price of the smaller one.....

[@bcc5701]

@@cl1cka that is dumb. He lost the room and had nowhere to stay. Pretty dumb. Scamming is dumb.

[@xXFoolishValoRazorXx]

6:11 props to her. That’s exactly what you do. When someone tries to stare you down and intimidate you you stare right back and don’t budge. Girls a beast.

[@mikequinn2000]

I absolutely love how calm, collected, and composed she remains throughout this Karen of a man child's temper tantrum. This poor kid probably deals with this more often than anyone should ever have to. Give her a promotion!... At least give her a cookie.

[@deeznutz-eg8gj]

Charlie is basically a cat: he finds the weirdest shit and brings it to you.

[@dontreadmyprofilepicture270]

DONT READ MY USERNAME

[@ProudRavenclaw23]

You just made Charlie hotter which I didn't think was possible 😮

[@residentflamingo115]

@@ProudRavenclaw23 please have human interaction outside of the internet

[@SauGus05]

maybe

[@somewhatoriginal]

@@ProudRavenclaw23 Charlie simp

[@protoman1214]

I had a similar experience with a lady in a grocery store. We didn’t have the specific type of chicken she wanted, I kindly explained what her alternative options were and she constantly repeated “what am I supposed to do now?” With an exasperated look on her face. Eventually I said “you’re an adult woman, I’m sure you’re capable of figuring it out in your own.” Some people just want to bitch and make you feel bad and some just want free shit by making a big stink about some nonsense.

[@fishbowlliz]

Fellow cashier here. It’s honestly depressing to see how mad grown adults will get over the smallest things.

[@protoman1214]

@@fishbowlliz it gets even worse during the holidays

[@BJGvideos]

Idk that strikes me as someone who may have some sort of obsessive problem. I deal with that myself. But I could probably think of "there are other stores in the area"

[@RoamingIRaccoon]

lol Same story but instead of chicken it was an older lady's exact brand of eye drops we didnt have (and i didnt have the guts to call her out like that either lol)

[@coraz6825]

I'm autistic and really struggle with having to change plans and stuff, but like... there's no reason to take that out on other people. I don't throw a fit when a brand I use is out of stock, I just go look for it somewhere else or go on without whatever I was supposed to get. Even if it feels like or *is* a big deal, there's no reason to be a dick about it to someone who's just doing their job

[@PoweredByDucks]

bro be talking to the police like "nono i ALREADY TRIED harassing the attendant!"

[@raedai8819]

Hearing Charlie stand up for this gal, as many others are, is SO refreshing. You start working in customer service and you sometimes start to think that YOU are crazy or you are at fault for how some of these other people behave. But then the moment I'm in the other persons shoes it's obvious. That dude's at fault for sure, but I've had moments like this I've walked away feeling guilty for no reason. It's nice to watch everyone ripping into this guy. So refreshing.

[@MicEmasaur]

that woman handled that spectacularly, absolutely no suggestions on her end on what he and his family should be doing, no aggravation, just stating what the facts were, over and over. she did not try to push the man away until another customer involved himself, and the man got aggressive with that customer. pretty impressive fr, i know i couldn't handle that situation so calmly.

[@noracherry666]

i agree

[@MrUssy101]

Well it’s her job a hotel worker. What did you expect ? She gets paid for it, remember there is no customer service without customers and they are always right. She should get off tiktok and do her job. Hope she is fired tho.

[@Ukraineaissance2014]

she should have thrown him tf out when he started spitting or even being aggressive to that other guy but I get she might have been alone

[@OnlyMichaelJackson]

@@MrUssy101 found the service worker abuser.

[@ckosmic]

@@MrUssy101 bad bait

[@yimszy4588]

Charlie having a tank top on is as rare as finding a nice hotel guest.

[@endyark]

oh god all these replies are bots

[@BlueSmash_404]

@@endyark I know right? It's terrifying.

[@-whyquestion]

Bro thinks he's tough talking on KZbin 😭 if you ever see me in the streets you better run because I don't play no games

[@MrUssy101]

This girl is such an attention seeking actress. Why is she posting this online and think she is being so kind and gentle. It’s your JOB, STOP filming without customer’s consent!!! Really hope she is fired.

[@ls_812]

It's like getting a Tyler, the Great Warrior Yu-Gi-Oh Card

[@RealRockNRolla420]

I feel so bad for this poor girl. But she handled it like a champ!! 👍🏻👍🏻👏🏻👏🏻

[@cgme9535]

She was so patient. I would’ve been curt with that guy and told him where he can shove his issue. What a tool.

[@alyshaterry304]

As someone who works in the hotel industry, she did a wonderful job handling him! He likely didn't ask for a manager because he knew he was full of shit and thought he could intimidate a young woman. It unfortunately happens way too often.

[@haileyhunter4555]

i totally agree. i worked as a hostess in my early teens and people would be so nasty thinking it would scare us into getting what he wants

[@SaguraXSousuke]

Maintenance at one for a good couple years. We luckily didnt get D bags like this to often. But when we did, boy were they comical. Just the lowest most selfish people ever.

[@firebird7188]

Knowing this brand, there probably wasnt a manager on site. In the evening, there is usually only one staff member on the clock and thats the front desk clerk.

[@edge4063]

As a former front desk supervisor it’s sad how many people I’ve trained and have to tell them don’t let anyone intimidate and bully you. Cause the SECOND the absolute second you show uncertainty or worry they dig even harder which is so sad cause you see the sweetest souls turn jaded.

[@Mrcatwaffles]

Yeah I would have lost my shit and told him to fuck off. Been in customer service way too long and lost all my patience lol

[@numberonesnarkfan]

I used to work at a small family-owned bakery in my home village, the best thing about working there was that if a customer was rude, we were 100% allowed to shut them down and yell at them if need be. There was an unspoken rule to try to avoid doing that, but we were never required to be the customers' punching bags.

[@meisteremm]

I imagine that people are more likely to be on their best behavior in a small town or village than midsized town or city. Word travels fast in a small town.

[@numberonesnarkfan]

most of the time yes, the people were lovely. We did get the occasional schizo or karen come in, though. I remember once this lady wanted to buy some bread that we had sold out of that day (it was evening) and instead of leaving after we told her we'd sold out, she tried for like 10 minutes to convince us to sell her the very very stale decorative bread..

[@jmcdrawer5031]

@@numberonesnarkfan why didn't y'all have her sign a waiver and then sold it to her???? Don't you know the customer's always right? Lol

[@hellboy6661234]

Thats awesome. Here in my younger years managers take the side of abusive customers and award them withnfree items for their douchbaggery

[@Kb-gh2rk]

@@meisteremm luckily most small towns that is the case. However in small towns that are just off a main highway like mine, we are often used as a pit stop for travelers, truckers, and others that are just passing through quickly and sometimes they can get wild with the things they do. You’ll just be standing there with your jaw on the floor thinking “is this even real life right now?” 😂🤦🏻‍♀️. I have no clue what goes through some people’s minds that justifies their behavior because it’s so out of hand.

[@cinnamonjarl4096]

I remember when I finally got my own used twin bed when I was five and I was so happy. Seeing this selfish man pull up with a tiny family, complaining about how they can't fit on a pull-out couch and a bed is sad.

[@harrisonfech9713]

I work at Lowes and deal with these customers all the time. I’m a manager so I deal with a lot of them and if they persist like this guy does I always tell them “Home Depot is a mile down the road so if you don’t like our service go there”. They tend to shape up when they realize that they aren’t in charge.

[@nocrot1]

She handled this professionally. She was just waiting for him to get out of line to cancel the reservation, and get him out of her hair. Good on the random third guy for stepping in and facilitating that.

[@Oscar-bh1dw]

@YeaMan ok.

[@ashen0001]

Sad part is since she was filming it means stuff like that happens often lmao

[@MrUssy101]

She is only being nice cause she was filming it seem sympathies from strangers on tiktok and clearly she successful in her attempt. Hope she is fired for filming without customer consent

[@StuffyJoe]

@@MrUssy101 your privilege is showing my guy

[@ms_cartographer]

She didn't reveal his personal info. Plus, how is she supposed to prove that she didn't do anything wrong?

[@lieutenantjodi]

She deserves a higher position. She handled this situation so well. She's the perfect definition of calm and collected. At this point I would have thrown a brick at this guy and told him that his problems are not mine, he f*cked up and should deal with it. There are so many insults I would have fed him. Charlie send this guy to South Africa, we'll deal with him easy. We'll make him question his life choices.

[@firebird7188]

Sadly, this is the norm at many hotels and it sucks :(

[@ohnawu]

what would you do to him, Lieutenant?

[@traionjones711]

You wouldn't do anything, if you wouldn't want to lose your job, that is.

[@derekeliopoulos2670]

This guy stink stank stinks. Meanwhile she's covering everything even while giving him the undue benefit of the doubt, while maintaining a professional demeanor. Yeah, employees are expected to follow certain protocols, but she went even further beyond. Promote already.

[@WereCreed]

She's competent, it's why she'll never be in management.

[@techne360]

She's. SO patient. Like I'm amazed she handled this so well 🤣

[@davidwchoi78]

I worked in hotels for almost 9 years and this is common. Usually 2 queen beds cost more money, so they place a single bed and they think they can change the rooms without paying.

[@miorimon]

I was a hotel receptionist for 4 months and shit like this happened wayyy too often. Entitled and ridiculous people demanding rooms that aren't available, starting arguements just for upgrades and even "What do you expect me to do?" sounds way too familiar that it's creepy. Even though it was a short period of time (only 4 months!) I've seen and experienced the worst.

[@jabuticaba4003]

How did you make it past day 2?

[@maxhu6121]

Like what do they expect YOU to do. That's the real question. Take rooms from other people? I mean seriously I want to see someone ask them what they expect.

[@harr0rat]

@@maxhu6121 they do not realize housekeepers are people and rooms just magically appear ready before their very eyes lol.

[@justasinglesummon3912]

All kinds of hospitality have this. It is pretty sad to see.

[@fluffylittlebear]

Hotel receptionist is actually my dream job. I've been applying for months. I managed to get an interview but they didn't hire me. Seems like they only hire women 99% of the time. Clear discrimination.

[@samriggs1616]

My dad used to ALWAYS complain, normally with at least a valid reason, but still it was so embarrassing as a child watching him do it. It got to a point we wouldn’t unpack until after the first night at a hotel because we were almost certain he would ask to be moved. I always felt so bad for the people working.

[@saltiestsiren]

I always think about the kids in these situations. The secondhand embarrassment alone is probably going to send them to therapy

[@EGeorgev]

same here but it was my mom doing all the freak-outs.

[@justinthenoob]

@@saltiestsiren I am the child of parents that do this. Now I've developed a defense mechanism of becoming apathetic in the face of irritation.

[@rebellion6423]

@@saltiestsiren My dad was the always starting non problems just for entertainment and i can say, yes its awful, the whole holiday is ruined, it was so stressfull and bitter.

[@averageanimefan519]

My dad complained about every place we went to and it’s why we only had one family vacation. The log cabin he rented wasn’t ‘good enough’, the pool was too far away (5 minute walk), there’s no shooting range nearby etc. It’s embarrassing as a kid seeing your parent lash out like that and you just want to disappear from the situation.

[@Milkinporsche]

Her professionalism is admirable, I couldn’t imagine myself not throwing fist in the first minute of that conversation.

[@squibble1255]

this lady is literally the most patient person put on this earth like i could never

[@sw4mpy]

I just can't understand what part of "pull-out couch" that man wasn't comprehending. Based on his refusal to accept that the room could comfortably sleep 4 people, I definitely agree with Charlie that he was scamming and trying to intimidate his way into a better room for less money. Props to the desk worker for her patience and professionalism, and also shout-out to the other guest who spoke up when he saw how that asshole was mistreating her.

[@s4di.3]

Fr. A king size and a pull out for 2 adults and 2 kids? That's plenty of bed space

[@dikfayce285]

Yaboi has multiple kids and acts this way i dont think he knows what "pull out" means

[@sw4mpy]

@@dikfayce285 Too true 🤣

[@PajamaOperator]

@catsdude dont be sexist, cmon now

[@elijahbownes1559]

@cats bruh, another man defended her, that's got nothin to do with it

[@nickalexi1145]

Shout out to the guy who stepped in. When you are the person dealing with the NPC, it is always a lifesaver when someone respectfully interjects to show the NPC how wild they're being.

[@rosebrown4546]

I know it off topic but I am French and each time I hear him say NPC I am wondering what that mean exactly can’t find the definition on google so it will be really cool if you can explain to me what that mean ☺️☺️☺️thank you greeting from 🍁 🇨🇦

[@cody_go_create]

@@rosebrown4546 It basically means someone who is not conscious or self aware in the least.

[@2L3L]

@@rosebrown4546 NPC comes from the term Non Player Character in videogames, meaning characters you can interact with that are just controlled by the computer. Because of this, these characters often have very limited dialogue and are just generally pretty shallow. Applying this term to real life people just means someone who is acting irrationally or entitled/self centered, especially someone who isn't understanding a simple concept and keeps trying the same rebuttal, somewhat like a pre programed character would.

[@SBN89]

​@@rosebrown4546 Basically means "non-playable character" in a video game. So an "npc" in real life is someone who is completely mindless and usually does something extremely stupid and predictable.

[@nickalexi1145]

@@rosebrown4546 "NPC" Is a small insult, it is used to refer to someone as a "Non Player Character", which typically appears in video games. They shout at you and have random interactions. In this context, they are basically calling them a soulless robot that exists to cause problems.

[@deadx1760]

i work at a hotel as a housekeeper. we rarely go no shows. i see the paper of people in rooms. when we say we have no more rooms we have no more rooms.

[@xoxmoonpie3698]

It's incredible how calm she's being, and how well she handled this. Huge props to her 🗣️💯❗

[@turner15]

The floor spitting combined with the intimidation stare is what really convinced me that Charlie’s scam theory is correct.

[@sundaynightdrunk]

I worked hotels in a downtown area and the security there would have escorted him and his family out if he was spitting on the marble floor.

[@GriffinZambia]

*Dont_Read_My_Names* 😐 .......

[@s4di.3]

Dude I would have absolutely not hesitated to call the police for that if I was in her shoes

[@MajimaEnterprises]

I just find it funny that the dude was really standing there, spitting on the floor of a hotel lobby. Guy probably thinks he's some badass outlaw, but he probably looks like Bryan Silva and drives an Ecoboost Mustang.

[@guydude3705]

I work at a hotel as a front desk agent. These situations happen more often than you think. The reason that this scam would work is that upgrading someone to a better room for free is that the hotel chain would rather lose a couple bucks than risk getting a bad review. It backfired on this guy because they were sold out and the hotel being full allowed the front desk agent to basically tell them to fuck off.

[@thethe4665]

It happens constantly, and third parties suck too

[@ryanashford718]

Believe it or not, at where I work, this is one of the easier scenarios that we deal with. At some point, we have to tell them "we don't have that room available since you canceled the reservation that had that room, now we're sold out, so you can take the one you reserved, or go somewhere else."

[@cwolf208]

@@ryanashford718 She did that, didn't work.

[@ryanashford718]

@@cwolf208 I'm aware, just saying that we as hotel agents have no choice but to tell guests what they don't want to hear only at some point, we draw the line with being cordial when they start acting stupid

[@commonnerfer]

@@thethe4665 third parties don’t get upgraded. Simple as that they get the room they paid for and that’s it.

[@HawkinaBox]

Guy reserves a room for FOUR PEOPLE Also him: My incompetence to book the proper room size is YOUR fault!

[@Edd-lessEddy]

My heart really goes out to those customers service workers out there I've worked it before and people can be so rude and inconsiderate

[@TheGreatDemon666]

I love how he doesn’t even think to ask for 2 foldable mattresses/beds for his kids (assuming his kids actually exist). A decent amount of hotels have those available and will bring them to the room if the person who reserved it asks for them. Instead, he decided that the best course of action was to throw a temper-tantrum to try and get a better room for a lower price. Also, this is one of the rare instances where Charlie isn’t wearing a white shirt, and I wasn’t expecting it.

[@huntertipton6197]

Idk how he didn’t process that the kids can’t sleep on the couch together presuming the adults are a couple or cool with sleeping on the bed together. If not just one kid and one adult on the bed and on the couch pull out

[@Mint_Teal16]

Considering he thought that If he quickly cancelled his double Queen suite, and booked a cheaper King room with a 3rd party, there would be an error/pause in the system. And that would then make it still show he had the Queen, it’s not surprising.

[@pb542]

Yeah! When I was looking for a room for my company (2 singles, 1 couple) and I just asked the hotel in advance if they could bring us some foldable beds. They agreed and we simply booked a room with 1 king bed + told the staff to bring us the additional beds. Since we took care of everything in advance, it was not a problem. Also usually every hotel tells right away how many ppl can fit in the room and how exactly could they do it (like they mention if someone going to have to say on a couch). I’m pretty sure this dude was just trying to do some weird and dumb scam.

[@madisun297]

I don't even understand why he is so upset and doing the extreme. Saying "what do you expect me to do" and "you want us to sleep in our car" like can't they just sleep on the floor, it ain't that bad lmao

[@madmccaffrey8089]

Not only was he not wearing a white Tshirt BUT he was wearing a black tank top with a logo! I don't know how to handle this life anymore!

[@serenaireland]

As a retail worker I want to say I and many other workers appreciate that guy who stepped in to defend the worker those people are the best

[@Ck-py9oi]

Who cares serena no one cares

[@bruhmonke8717]

@@Ck-py9oi bro just give up and be happy

[@lodeddiper1818]

@@Ck-py9oi go work on yourself man

[@thelonleyUchiha1]

@@Ck-py9oi honey you commented lol and you seemly keep doing it on multiple other vids…you care

[@snoips2921]

@@Ck-py9oi You're such a sad sight

[@sikminbao]

her patience and composure is truely admirable.

[@shawnthompson2303]

Love this girl for standing her ground. Good for her!

[@Light-fi1mj]

Props to her for canceling the reservation holy shit. As a front desk worker at a hotel holy shit my heart goes out to her. Taking notes tbh, she handled it so well

[@GoatzombieBubba]

She needs to be fired for that.

[@LindsayW138]

@@GoatzombieBubba she's within her right to refuse service to a customer who is behaving abusively

[@XxMurdaman]

@@GoatzombieBubba lmao douche bag alert

[@shelfed5912]

@@GoatzombieBubba your name is Aaron you already lost at life 💀

[@SeaFR]

@@GoatzombieBubba Your name is Aaron and you have a cross for a pfp. Really, your opinion is just not worth listening to.

[@channingr8834]

As someone who works as a hotel receptionist, this is pretty much a daily thing for us and she did such a good job keeping her composure!

[@carlosperalta1714]

Used to work at one. I loved it at first but it soured towards the end. Dealing with an overbooked hotel from 3rd party sites was a nightmare. And some of the complaints made me question my faith in humanity. "The room was too clean." That's actually what someone told me during checkout

[@hidenseek14]

Man people got to chill tf out sorry you have to go through that

[@dylanmccann1924]

Holy shit you’re a trooper dude

[@heathernks8]

I worked as a Front Desk Clerk 20 years ago, and we got our memes via fax, lol. My favorite was a list called "I'm a Front Desk Clerk" and it literally said what Charlie did: "Yes, I'm lying to you when I say that we have no rooms available!". My favorite was: "I'm a Front Desk Clerk and it's no problem for me to install a helicopter landing pad for you while I bring you 4 rollaway beds and 3 extra towels!", lol!😂 Be nice to desk clerks, y'all!✌

[@PuntersKonexion]

As someone who lives at a hotel the reception steals my mail: it goes both ways I guess 😂😩

[@R0ll0run]

A bed, a pull out bed. And then there’s the floor.

[@sandguardianguardianofthes6966]

He needs the extra bed so he doesn’t have to sleep next to his wife’s boyfriend 😂

[@pickletom]

Underrated comment

[@BigManTivO]

“How did you think 4 people would fit in that room?” Sir, you booked the room.

[@ninjafrog6966]

“The customer is always right” is a delusion often held by the customer

[@miss-jerk175]

I feel like this guy read a "hotel hack" somewhere online which is why he booked the bigger room first, cancled, and got the smaller one through a third party. He assumed the bigger room would still be empty because he'd booked it, but clearly cancled too early

[@supahoopsa001]

Kudos to this girl for how much she kept her calm during this encounter, I most definitely wouldn't have lasted a minute before losing it

[@dambigfoot6844]

simp alert

[@mariodimitriadis]

I'd be laughing hysterically*

[@nerio1227]

I worked at customer service for a few years and I gotta admit, that you simply don't give a fuck anymore after some time.

[@nonsense0000]

I simply pull out my gun after 3 minutes of this

[@tomioka8405]

@@nerio1227 yup