Bro this is totaly wrong. And yes the car was too dirty when I pickup the car on 15th of October and the funny thing is this is the same car 5779 which you got for your vizag trip on 18th. In 15th of october when we picked up the car we experience very bad about the car's accelaration and power .we felt that car has no power at all, the pickup was so bad and in higways I was scared to overtake a vichle . And than we understood that the car has some big issue but some how we manage to deliver the car at time after our trip .
@BeMyPillion6 жыл бұрын
It's very sad to see their customer service. They are giving cars without even checking it's feasibility. It was so hard to lift this heavy beast through Araku Valley and i was just lucky that the breakdown didn't happen at Araku. This service is ridiculous
@onlyBeerus6 жыл бұрын
Great may be u can help him out during legal process, as a witness
@sumeetreddy81586 жыл бұрын
In zoom car u have the checklist at the start and at the end about the car...I that checklist u should have mentioned the faults of the car...If u had mentioned then this guy would have not suffered...poor guy with 6m baby on board...
@ajaybhoi2736 жыл бұрын
Bhai kamino ne toh engine oil bhi nai daal rkha tha, zoomcar ko twitter pkdo saley waha unki lagegi.
@harrisk.hassan21286 жыл бұрын
@Prabhat Mahata, I had once used Tata Hexa from Zoomcar from Bangalore. After getting the car only I came to know that the car had a speed governor. That was the reason of power lag during overtake.
@abhilashputti88036 жыл бұрын
Definitely ZOOMCAR lost 300k customer... The way you explained 🙏☺️
@VirenVarmaOfficial5 жыл бұрын
300k x 1000 per booking is a huge amount they deserve it!
@TheDesertTroop5 жыл бұрын
Abhilash putti totally!
@Stranger-yp7tp6 жыл бұрын
Just cancelled my booking after this. Thank you
@gurusharansingh39715 жыл бұрын
its all online service and they do not provide you assistance never go for it.
@gurpreetcheema16295 жыл бұрын
Very good
@GrindOne695 жыл бұрын
Did u get the refund?
@VirenVarmaOfficial5 жыл бұрын
We too
@officialhideyo6 жыл бұрын
Those dislikes are from Zoomcar employees
@m4v1hs6 жыл бұрын
No, those are dislikes by the real happy genuine customers who check everything before they even start the zoom car. You kids are just ranting shits for no reason
@dheere_se_bolo6 жыл бұрын
@@m4v1hs are you serious?
@AS-zh5hv6 жыл бұрын
Sagar Sanjay Shenoy zoom car can’t afford to pay 1k employees 😂😂
@gautammkmusic5 жыл бұрын
@@m4v1hs Really? Hope were too lucky :)
@TheDesertTroop5 жыл бұрын
Sagar Sanjay Shenoy truuuuu!
@Ankush43216 жыл бұрын
This is horrible bro, go to consumer court.
@BeMyPillion6 жыл бұрын
yes bro, i will surely. keep supporting and do subscribe
@manojkumarnayak71006 жыл бұрын
Yes ,plz go to consumer court and drag them to there,our support is for u
@hiteshsharma54536 жыл бұрын
@@BeMyPillion hi,I want to suggest you something do not approach the court for this because it will cost you extra money and time instead of court route u can directly go to the consumer forum of your district
@onkarshikhare316 жыл бұрын
Thanks for ur guidence .will get from local but not zoom
@Ankush43216 жыл бұрын
@@hiteshsharma5453 consumer court or forum is same.
@gowthamthej4336 жыл бұрын
I had a same experience and I went to the court. And zoom car paid me double the charges including course fee and lawer fee .
@hellofrans47176 жыл бұрын
Which state?
@mohdaqibansari8856 жыл бұрын
Very good haq k lie ladna he chahie dude
@ohmkumarsm87866 жыл бұрын
Super
@Dheerudr6 жыл бұрын
Awesome bro. But taking out our valuable time and fighting in court
@TheAutumnElf6 жыл бұрын
@bemypillion see this. That's what i am telling you. Go and file a case right now.
@saqibalam40865 жыл бұрын
I faced the similar situation with zoom car except where i had to pay ₹33000. Please sui them. I have the screenshot of the same i can upload it.
@techtalk97055 жыл бұрын
Saqib Alam bhai aapne pay kre kya fir mere ko bhi 31000 ka aaya hai
@techtalk97055 жыл бұрын
Mene to nhi kre pay
@Akshaykunal5 жыл бұрын
Bhai aaplog ne humko bacha Lia lootnee see any other options ??
@peripetatic47653 жыл бұрын
@@techtalk9705 then anything happens?
@Btrlakshay6 жыл бұрын
😊 Already Shared..
@BeMyPillion6 жыл бұрын
Thanks for the support brother.
@alberteinstein33346 жыл бұрын
Tu toh ntorq wala hai na bhai 😂😂
@waseem8088ahmed6 жыл бұрын
Aree ye bachha ntorq wala hai na
@pranabkumardas6056 жыл бұрын
@@waseem8088ahmed tu konsaa buddha ho gayaa he????
@Namohphotography25376 жыл бұрын
@@alberteinstein3334 oye yadav
@atriraha6 жыл бұрын
Thankyou brother! We are actually planning to take zoomcar for our road trip ( before i watched your video), but now i understood public transport zindabad 😁
@subhampani26205 жыл бұрын
Self drives le lo...Offli9 bahat hai
@Aadilkhanimmortals5 жыл бұрын
Right
@uttamLoveTravel5 жыл бұрын
Go with revv if it is available in your location, even I have same bad experience with zoomcar. They intentionally provided a damaged car.
@SaurabhSarang5 жыл бұрын
Local is best
@warlord54886 жыл бұрын
I am watching his first video and the person definately looks like a genuine guy....and someone that has been treated unwell
@apjodha6 жыл бұрын
I always wanted to go on a road trip.. thought about ZOOMCAR but then heard the horror stories about it and then bought my own car!! 😁
@ankurpal16266 жыл бұрын
Go to consumer court..you have all the proof for this harassment..
@vijaypatel-kj7ch6 жыл бұрын
Correct
@luckysridharreddy35696 жыл бұрын
Ya bro plz go to court
@phaniissohot6 жыл бұрын
Actually ..... Terms and conditions will be there but we don't used to read
@pradeepp63926 жыл бұрын
Customer satisfaction is important. ZOOM car should understand. Not sure how would they react in accident situations
@anantgadodia70216 жыл бұрын
I've had a very similar experience and going to consumer court helped and I got most of my money back
@adityaaadeo5 жыл бұрын
I was about to book my first zoomcar; this video literally saved me.
@karanchawan3 жыл бұрын
Which one u booked then !?
@adityaaadeo3 жыл бұрын
@@karanchawan None. It was better to take a cab.
@enriqueiglesias88273 жыл бұрын
Me too
@deepankarlodh40106 жыл бұрын
My worst experience. Trip was from Guwahati to Shillong and back. My car broke down in fact we met an accident, how? Steering stopped working and tyres got locked, and we were in a curve atop hills, luckily the tyres were towards the dividers, just imagine the other case. Guess what the CC executive said? You should hv informed us exactly when your car broke, i was like how can u expect a human to pause the time and gv u a call. It took pace around 1pm. All formalities were same as he explained, at 6pm they said we will arrange a tow car, and it will head from ghy and reach my place in 8pm, meanwhile, i had to pay a challan of 3000 to the local police for nothing. We managed a tow car, it took a 7500 aprox which was initially promised by zoom car to be refunded, but all lies! They put an 10000 rs balance on my account and deducted 7500 and now says me to pay the rest amount. I met an maruti suzuki road side assistance van on that day, the said it will take hardly 2500 to repair the vehicle, just bcz it was a borrowed car i couldnt do that, now when i askd them to show me the bill of 10000 the says its against our policy! Overall 1. The cars they provide are the worst you can ever expect. Spend few extra bucks, you will reach back safe and alive. 2. Customer care service are worst ever one can ever imagine. You might be dead, but they will still figure how to extract money. 3. I met with accident due to the fault of their car, and in return i was blamed of not informing them. 4. They will provide you with a shitty piece of metal and you need to pamper this to bring it in same intact condition or you are sued! PS. Accident donot knocks your on arival, and your life is much worthy then few extra bucks! Book zoomcar at your own risk.
@BeMyPillion6 жыл бұрын
Actually brother, we put our lives on a toss when we take a car which is not well maintained. Travelling is no joke and they are providing us to travel all around India but are giving cars which are not even appropriate for city commute. Do share and i hope nobody was hurt in that event. Stay safe
@deepankarlodh40106 жыл бұрын
@@BeMyPillion They expect us to inspect the car before handing over, and guess what, all are not engineers. I dont think this company will last long, cz too many disappointed customers can be seen in forums, and they are least bothered for improving their CC, rather they are starting ZAP subscribe, which again will fail for sure.
@BeMyPillion6 жыл бұрын
Exactly, make sure we make them pay for playing with our safety. Share this and boycott this company
@surajcruzz6 жыл бұрын
Consumer court loi juwa
@siddhantdey26476 жыл бұрын
Marim kela, zoomcar bhangi dim guwahati t
@BuluBiker6 жыл бұрын
Exact same thing happened with me too, we booked a BMW 3 series to drive from Bangalore to Tirupati, as my friend was planning to buy the 3 series so we thought lets rent one to experience it before buying... I get the car in the evening since we planned to drive early morning, i had parked the car in my parking, and then everyone arrives early morning.. but the car failed to start.. we call zoom car and there process was so lengthy and they send a mechanic.. no use they were asking me to replace the vehicle with scorpio, already we were almost 3.5 hrs late and I was super angry... Finally I have to take our xuv to drive... It was a pathetic experience... The bmw was very badly maintained, almost 1 lakh plus kms done.. anyways zoomcar refunded back the money.
@prakashsuraj64956 жыл бұрын
Sad to hear this story, revv has very good customer service bulu bhai, I have had great experiences with revv, and also revv is very economical when compared to zoomcar
@rehmanr35086 жыл бұрын
Pls file the case in consumer forum , teach them lesson, no other consumer will suffer next time
@manjunathsg4725 жыл бұрын
Just canceled zoomcar booking!
@iniquitouspsyche71676 жыл бұрын
In my case they added a vehicle damage fees of 10,000, even though there was not even a single scratch added from my side. Luckily I had a video of the car taken at delivery time showing that the gap in bumper was there before the delivery . Only after following with them over emails for 2 days and uploading all the proofs they removed the charges! Indeed they harass the customers to extract all the money they can !
@shubham89406 жыл бұрын
That's is only your.. fault dude their agent alywas recommend you to take clip of that particular car, if they not. Then it up to you..you can take that for your safe side...
@iniquitouspsyche71676 жыл бұрын
shubham dude, Why do I ( a customer) has to prove he is innocent with video proof when the “photos uploaded by the zoomcar delivery and pickup guy should be enough” to deduce that there was no damage caused by me? Isn’t it their duty to first check and double check the things then confirm with me and then add any fine, instead of harassing me for 2-3 days for payment of fine and asking for video proof? Also if according to you before using any service I should have a camera recording, then answer me my brother do you carry a camera everywhere and record everything just to make sure if someone falsely accuses you then you will have proof? Also if We follow what you say, this only means that you have accepted that it is common for zoomcar to add false damage charges, so it’s “obvious for you” to make recording “
@ruru2746 жыл бұрын
Just for a minor scratch on one side of the vehicle Zoomcar charged me 4800₹. Had I known I would have to give that much I would have gotten it fixed myself at a roadside shop. They just look for an excuse to screw the customer over. Ever since I have changed rental companies and am pretty happy with revv.. their customer service has been good till now. Their response is super quick.
@TrendingPoonai5 жыл бұрын
Worth noting 👏👏👍
@mohddaud46566 жыл бұрын
You have already paid a amount equal to down payment to have a car on loan.
@somesh4android6 жыл бұрын
Thanks for sharing this.. please share the details (pics & videos) in there Facebook and Twitter account. This needs to be viral. They should be ashamed.
@_KuchBhi_6 жыл бұрын
₹25000 deke bhi itne natak, go to consumer cort
@sameeranand14166 жыл бұрын
I do agree. Consult lawyer and file consumer case. Don't leave them.
@Dhruba_Banerjee6 жыл бұрын
Consumers forum is the only way
@funfacts13096 жыл бұрын
We even have applucation .. Do consult consumer court. TRUST ME it worked for us in same situation...
@rishavnath6 жыл бұрын
Go to consumer court, now a days process is consumer friendly. First call consumer helpline register complain then send notice to Zoom car then file application in court.
@rishavnath6 жыл бұрын
@Hooda Plays no friend just call once consumer helpline, I hope u ll get some confidence. no company will want a case on his name also, multiple cases may lead to some other trouble for company, so they may became reasonable once you file complain over call and share complain number. Same I did for Ford and they considered my request.
@ShahidAlvi6 жыл бұрын
Please go to the consumer court. If you do then let me know by replying. I will share your video on my community tab if you raise your voice against it and make a follow-up video with the updates.
@hiphopdelhi49086 жыл бұрын
@@OriginalAimbot are bhai bhai bhai bhai
@livewire48366 жыл бұрын
🙏 Bhai how r u?
@Nero_11926 жыл бұрын
Bhai bhai bhai😂😂
@nigga70326 жыл бұрын
Arre bhai bhai bhai bhai
@bigdreamsinfotainment6 жыл бұрын
Jumcar ke brashtachar ko rokne ke liye Hume aur aapko aage ana hoga... are bhai bhai bhai
@VirenVarmaOfficial5 жыл бұрын
Car rentals are useless here
@anirudhdagar66 жыл бұрын
Exactly the same thing happened with us. We(8 students from IIT Roorkee) planned a trip to Tirthan (near Manali). We took a ZoomCar Scorpio from Chandigarh for 5 days. The car was in a very poor state. We reached our destination without any problems. BUT, on our way back, in the morning we had to leave for Chandigarh and we find out that the rear right wheel is punctured. So, obviously, we started the process of replacing the tire with the Stepney(the spare wheel). In the process, we realized that the provided wrench for the car was not actually the wrench offered with a Scorpio car. In the middle of nowhere, in the times of monsoon, with the fear of landslides, we a group of college students out for fun, stood stranded at 1600 meters with our families worried. All along this time thinking of ZoomCar's pathetic services and mantainence. Somehow we managed to get local help and a spare wrench(which actually belonged to a Scorpio) from a passing by Scorpio. "Pheww! All set to go." Those were are expressions when we got the wrench. BUT WAIT!!! This was the start of how low a Car Rental company like ZOOMCAR could fall to. This is what happened after we got out the punctured wheel and started to place the spare wheel into the lugs. We couldn't comprehend the reasons for the fact that the stepney provided was actually a misfit and on multiple tries didn't go in. Only to realize that it was a stepney from some other car that ZoomCar had placed in our Scorpio. We were furious. Just like you called ZoomCar's customer service, we did it too and after a heated 20-25 minute talk, the executive understood our problem. She advised us to get the car towed and get a free 50 km through a taxi they'll send in for us to bring us back to Chandigarh(which was almost 270km from our location). Yes! to Zoomcar it was almost a joke. On top of the 12,000 rupees, we had already paid them at the time of booking of the car, they had the courage of asking the customer to pay more for the taxi services. ZoomCar do you think we are fools? We are college students and our budget for a trip is fixed. We didn't have the extra money for the taxi service. In the end, we decided to take the risk and got the punctured tire filled with air at frequent stops to reach Chandigarh slowly. They even charged us with the late fee amount.After this incident, I'll never recommend ZoomCar to anyone. This is coming from a person who has driven the ZoomCar services for quite a few times now.
@shubhkirtigoswami6 жыл бұрын
Anirudh Dagar leave it all.tell me, how 8 people managed in a single scorpio ???😁
@abhishekthakur88976 жыл бұрын
@@shubhkirtigoswami 2+3+3 or 2+4+2, stupid
@newbiekhyber6 жыл бұрын
And you'll not hesitate to join Zoomcar through campus if they pay well. After joining them, you'll become one of them.
@shubhkirtigoswami6 жыл бұрын
Abhishek Thakur okk, I m stupid but plz tell me one thing more where you kept luggage ???
@anirudhdagar66 жыл бұрын
@@shubhkirtigoswami Each of us had a small trekking bag. So luggage was not a problem. Btw, Does it even matter to argue on such a topic?
@mustafasheikh3486 жыл бұрын
You did a good job , you are spreading awareness
@SaurabhJingade5 жыл бұрын
Totally agree with this guy... Had a similar experience.... And they have charged me enough...
@bijaykpadhan6 жыл бұрын
I too wanted to hire a zoom car from Mumbai in the December end. After seeing this horrible video, Now I never take this kind of car. Complete torture by the company.
@rehmanr35086 жыл бұрын
Don't go for long drive,
@siddharthpandey46086 жыл бұрын
Zoomcar is very bad self driven service , I also suffered from it. Pls.. guys do not take the service of zoomcar.
@BeMyPillion6 жыл бұрын
Yes brother. Share this to your social media platform and other forums too. Let people know the reality. Also hit the subscribe button and be a part of this family and do give a look into my travel vlogs
@sandeeptandel17775 жыл бұрын
Tweeted ur video to CEO of zoomcar!
@ArunKumar-eb3ty5 жыл бұрын
Share the link , even I will retweet
@meetdave97076 жыл бұрын
I want to book zoom car but now i can't trust this kind of company, it is ok to go with a good travel agency with driver. Thank you bro for information.
@harshdeep2436 жыл бұрын
why don't we make zoomcar famous in twitter??? #gotohellzoomcar
@noelkennedy6 жыл бұрын
Customer service is no longer defined as customer centric service with even minimum courtesy, loyalty or honesty. Most of the business's customer service is now contributing more to making customers suffer near death experiences physically and mentally which must surely be intervened and corrected by the highest of justice by making such businesses pay an outrageous penalty and also/otherwise cancel their licenses with no consideration at all.
@BeMyPillion6 жыл бұрын
Sad reality.
@sushmitachandra30516 жыл бұрын
I was about to book the zoomcar. But I have seen uh video it was very much helpful. Thnk u
@BeMyPillion6 жыл бұрын
The whole idea behind making this video is to make sure that no one get into this trap and this makes me happy that atleast my video is helping people in some way or other. Keep supporting
@samfab21386 жыл бұрын
Same in. My case
@manojkumarnayak71006 жыл бұрын
Me too was thinking about book,but now.....🤔🤔🤔🤔
@ajaykanwar14056 жыл бұрын
never ever book this shit.try some other way or book a taxy or take any of ur friend vechile. But not zoom car
@ivishalchoudhary6 жыл бұрын
Nothing to worry more abt it sometime yaa we face problem but i am using zoomcar mostly they give a very good service u knw exceptions are always there
@xyzparagon50156 жыл бұрын
Just file a case @ consumer court!!!
@joekurian76 жыл бұрын
Sue against them dear.. don't let them go please
@rehmanr35086 жыл бұрын
💯 correct
@rehmanr35086 жыл бұрын
File the case in consumer forum
@manjitbhuyan32336 жыл бұрын
Yes Sir , You are Right Go to Consumer Court
@Sharathp6 жыл бұрын
Agreed
@karnagarwal885 жыл бұрын
What was the final resolution provided by them?
@AllAboutRoad6 жыл бұрын
This was really pathetic! Zoomcar customer care is really bad. I have had a similar experience myself from Zoomcar. So good to see you making a video on this. At least now people can get to know about Zoomcar's pathetic service. Good Job bro!
@mayurahuja79556 жыл бұрын
I have faced the exactly same issue with zoomcar. Our brakes failed on the highway since there was no break oil in the car. They arranged a cab for which I was charged for both sides and got no support from Zoomcar.
@shaikasfiya964 жыл бұрын
Did they try to have a pre Authorization charge on your card? If yes, then what did u do?
@BeMyPillion2 жыл бұрын
no brother
@amoghpswamy92256 жыл бұрын
I feel for you bro..If same thing had happened in USA , you could have sued them for Millions. I hate the customer service in India.
@ruru2746 жыл бұрын
It wouldn't have happened anywhere else. Companies in countries like the UK and US thrive on customer satisfaction. They will refund complete money instantly and give some voucher or something so you don't feel wronged and go sue their asses off
@dhananjaysharma24666 жыл бұрын
India is shit.
@HamzaMohmood6 жыл бұрын
@@dhananjaysharma2466 yeh u r right
@rohanjannu29016 жыл бұрын
@@dhananjaysharma2466 Indian people are (feww)
@DustyBalhara6 жыл бұрын
Dhananjay Sharma naam bhi chutiya hai aur baatein bhi...bhai itna bura hai India to jaa k kahin aur marr...
@VikasKcgeek6 жыл бұрын
I will never use zoom car now . thanks you so much for making this video.
@maryamnawaz56516 жыл бұрын
OMG this is pure negligence from the service provider. THANKS for sharing and creating this awareness.
@ratandeep0076 жыл бұрын
Zoomcar is bull. Really bad service experiences. I hope the company shuts down soon.
@AuritroChoudhury6 жыл бұрын
send them an E-mail asking for a full refund including additional expenses incurred due to their negligence. with legal action pending.
@thegamerswar30485 жыл бұрын
Dude, ask them to show you the previous maintained detail book of vehicle! Check if the service of the vehicle is done properly
@sandeeppatilgc6 жыл бұрын
Go to consumer court and file a case on zoomcar to pay 20 lakh you may get new xuv
@jeevan43376 жыл бұрын
Not possible, he is not in USA. This is India, law and order for eCommerce is really pathetic.
@LuffyDsan6 жыл бұрын
So youtube can Justice is better than taking them court?
@mujahidi43206 жыл бұрын
Lol
@devilOwheels6 жыл бұрын
@@jeevan4337 Its possible 20 lakh is not possible but 5 lakh for destroying the trip and over charging, wrong money demand , not giving proper customer care can be filed. I am sure he will get it.
@aksharparekh1716 жыл бұрын
My 500 fuel bill refund is still in process. Zoomcar is worst
@triptishetty42365 жыл бұрын
We had a similar experience too. They charged us damage fees saying we took pet and there was cratches all over. We never took pet and bumper had already scratches when we took it. Inspite of showing proof they never responded properly nor the CS gave me proper justification. They instead sent me notice saying if I don't pay before certain date there will be legal action taken and we were forced to pay 6k extra.
@Zoomcar-Self-Drive-Car-Rental5 жыл бұрын
Tripti, we are sorry to know that there is a discrepancy in the charges, kindly raise your concern through the contact us page in the application/website for us to have the same checked and revert.
@Neomatrix86 жыл бұрын
Shame on you zoom car !!!All those angel investors please don't invest in this company.It is going to #### up your investment just like it did to this person's trip.They even had the call to charge damage fees.No wonder these start ups fold up soon...
@koushikdas44086 жыл бұрын
Hii there.. i faced the same problem whn i booked a car in HYD. THE car which i booked i never got that car. In repleacement i got a 2011 honda civic. The car had same issues like u had. Same 2 same. Dirty no engine oil. Water sprinkler tank broken. So whn i called zoom car the sent a repesentative in my house he inspected and had a word and told the that the car is broken. So they towed away the car. Same day they gave me a replacement car from a totally different location that was 25 km away from my place. The next day i saw in my app that 12000 outstanding for vehical damages. Thn the story began... i call CS they transfered the call to there supervisor the guy told me that sir nothing to worry it wll be waived off. Sp whn i went back to return the car there fleet was telling me to pay 12000. Then they started to argue.. i told tne all the story they said we dont know u wl hav 2 pay .. and i was 2 adament not 2. Then 1 of the guy in the fleet told me keep the gold ring with us.. i told them i wont keep any thng u do what ever u lyk. Thaks 2 HYD police there was a station nearby the some officers were keeping a watch at our argument from there window. So they came forward and asked me all the details so i told them. I was shocked to hear there reply they said this is the 15th incident of the week which the came to know about.. the fleet dose not take care or dameges there own car and gives it to the customers who booked and then whn the car breaks down the company charges the customer and thn the money comes to the fleet for repairs. So they make false bills nad keep the excess money in there pockets. This is the story
@veerasingamparaman45296 жыл бұрын
FU**
@kartikbansal75256 жыл бұрын
I think you should file a case
@kartikbansal75256 жыл бұрын
Please I request
@neelnath5896 жыл бұрын
So at last..did u have to pay or not?
@Apple_Pen_Pineapple_Pen5 жыл бұрын
If this is true plese rate zoom car app on play store & comment on play so that rest of countri know this kind of cheating company
@pravinbindla5 жыл бұрын
Guys, Am a regular customer of zoomcar. No car till broke down. And when you feel you been charged over by zoomcar. Call customer care and ask them. They will understand. They will return amount. Simple example is. Once some customer complaint(untidy) about car after my ride and i called zokmcar explain all that i personally cleaned car while dropping. Then they immediately removed the extra clean charge.
@mota1maji5 жыл бұрын
They wont, they charged me for a completely worn out tyre, 6k for tyre damage. Had to fight this one out in consumer forum
@jagdishm30726 жыл бұрын
Self drive vehicles in India are like escorts ... people take them for a ride bang them hard and then return it to the other customer 😁 ... disgusting ... I have stopped using self drive cars ..
@dilsere17756 жыл бұрын
Lolllzz😂😂😂
@sydude19926 жыл бұрын
Been through worse . I booked a zoomcar for a week 3 days prior to Holi from the day of Holi and paid them 300 extra for delivery at 6am. With everything packed and all rooms booked , we were waiting for the car from 5:45am as we had received a confirmation mail and a SMS the previous night saying I'd have the vehicle by 6am. With bags packed we got ready by 5:30am and we kept waiting till 6:30 thinking that it might be traffic and called customer care for confirmation. They didn't answer. Kept calling till 8 am, gave up and then thought of calling them after 10am. Called again , no reply. Finally I decided to find out where the parking lot is and figured it out and called the caretaker. He said he hasn't got any confirmation from zoomcar as it was not a customer pick up. And the wait and desperation went on and I finally cancelled all my room reservations for 3 days as I'd already lost my patience and none of the bookings had refund as I got it on a highly discounted price according to MMT. Finally the call gets through at 7pm ie 13 hours later. And do note that they did not call me. And they say their server was down and sorry for the inconvenience and they can provide the car on the next day. I said I'd rather walk than count on them and asked for a full refund and then send them my cancelled room bills due to their fault. They were kind to say that there's nothing they can do about it and if I have a problem, I can move legally and that's it. Since going after the company wasn't worthwhile, I let it go and asked them to send me a refund asap. And that's when the next drama starts . Apparently I'll have their instant refund within 20 working days. And I got it by the end of the third week.... or let's say most of it except the 5000 security deposit and 300 delivery charges. 5000 of which came a week or two later after calling them. And had to call them again for the last 300 as i was adamant that I won't give them even a rupee by mistake. And that was the last between me and zoomcar. I'd never recommend this Ill mannered, irresponsible company to anyone. I was and am at a loss of 7500rs for the rooms I had to cancel due to their negligence.
@rishabhjha25956 жыл бұрын
Siddharth Jose you should move to the court. Pretty sure you will get a refund AND a compensation as well
@naveens6966 жыл бұрын
I feel very sorry that u had to go through this. Thanks for spreading the awareness by sharing your story.
@TheTwinPost6 жыл бұрын
File a case in Consumer Court ....inke laga bhai achhe se.. Hume bewakoof samajhte hain ye Zoomcar vaale. Inka bharosa nahi hai apni cars ki emi bhi humse bharne ko kehsakte hain
@RideWithRahulOfficial6 жыл бұрын
This sounds like a nightmare.
@BeMyPillion6 жыл бұрын
Indeed a nightmare brother
@RideWithRahulOfficial6 жыл бұрын
@@NiGhTmArE-su6yn noooo
@NavaneethaKrishnanK19845 жыл бұрын
Thanks for the video. I have circulated among my groups. Hope you reached home safe after the trip man. Having a child is tough enough
@sushil2kashyap6 жыл бұрын
Bhai aapki kahani sunkar mera khoon khoul raha hai...I will never go for this FALTU service...
@@sushil2kashyap bhai tune khud try nhi kia na ? Try kar fir bol ki kharab hai.
@arunabhhazarika97166 жыл бұрын
Ek customer ko problem hui hai to kya behnchod sabko hogi ?
@sushil2kashyap6 жыл бұрын
@@arunabhhazarika9716 aapki baat mein dam hai...You are right...Per ye baat aap muzay chutiye bolay bina bhi bata saktey they Arunabh bhai...
@arunabhhazarika97166 жыл бұрын
Haa jaroor me bata sakta tha , lekin aap bhi iss company ko faltu bole bina bhi apni baat kar sakte they na.
@gauravsharma-ws2xo6 жыл бұрын
I am deleting their app.
@sunilsharma78265 жыл бұрын
thanks man... was just planning to book a zoom car for spiti for 7 days .... now will go with my car or may be any other option .....
@sushanthbanari87066 жыл бұрын
Sue them at consumer forum. The process is really simple, even approaching a lawyer is not required. You can argue the case yourself. Make sure that you teach them a lesson, you have all the required documents.
@Abhishekdavinci6 жыл бұрын
The same thing happened with me and hathway. I had a connection of hathway which was prepaid. I didn't recharge the connection as I was out of the town. So the services stopped and I had a bad experience regarding the connection and so I decided not to recharge. They started making 3 to 4 calls a week insisting me to recharge. At first I denied politely and then I got fed up so I blocked those numbers. Fast forward to six months they called again and now claiming that I had some outstanding balance of RS 500 or something. How can I have an outstanding balance if my account was prepaid? I asked them Everytime they called they didn't give me any answers. Fast forward to 3 months. They issue a legal notice on me in the consumer Court. I really didn't had time to battle any more so I paid the amount and I thought that the matter is now closed but no they still call me and insist on me to reactivate the account and the poor guy/girl(call center operator) who has no idea what happened has to bear my anger......! I'd like file a case against hathway but I really don't have such time and money.....! The most I can do is spread this message and tell my people not yo yo for hathway.....!
@sriramkrishnan56145 жыл бұрын
Similar experience with my trip last moment car changed from hexa to Scorpio the condition of Scorpio was not that great. Even after topping up the tank the fuel meter never displayed full.i decided not to use zoom any more. Ac was not working
@bigbrotherhyd6 жыл бұрын
Should have get flight tickets in same price 😁
@darshankothari67906 жыл бұрын
never heard of a roadtrip?
@sarabjyotsinghtuli52756 жыл бұрын
Got*
@sarabjyotsinghtuli52756 жыл бұрын
@@darshankothari6790 not your fault dude, chill😂
@crackerhacker22716 жыл бұрын
Sarab Tuli lol indians speak inglish or is it vinglish?!😂
@officialhideyo6 жыл бұрын
Big Brother is probably that tow truck driver from another planet
@tanmoypodder2226 жыл бұрын
Hi brother! I congratulate you because you have put in efforts to bring out the story of such rental services based on no/flawed models. this way it will help consumers to be well informed and take wise decisions before hiring such services. the security of the customer comes at the forefront of such incidences which is often denied by the owner. Regulatory mechanisms should be more stringent, and I also request You to carry froward this complaint to consumer forum so that authorities can take care of such false business promises.
@anudeepmvk6 жыл бұрын
We support you bro!! And raise a complaint in consumer court and change.org
@rishabhsrivastava76216 жыл бұрын
There many customer who suffered from this like me to
@Kalamkartoos5 жыл бұрын
Thankyou for sharing your experience bro. I'll share this video to all my frnds. You got my subscribe for this good explanation. 💯
@tarunpatel27616 жыл бұрын
Zoomcar, OYO, Mobikwik and many more, Never use their services. Sooner or Later they all gonna Doomed.
@saswatsenapati78706 жыл бұрын
Bro Oyo is best I ever used.... You may have a bad experience
@tarunpatel27616 жыл бұрын
@Smit Manore Customer support, one of the worst.
@maverick90435 жыл бұрын
Yaa agreed but when it comes to road trips ,out of your home town . What other better options does one have . Public transportation is even worse ,and just spoil the mood of trip. Independent mode of travel along with privacy and convenience is what this self drive rental offers.
@tarunpatel27615 жыл бұрын
@@maverick9043 There is many local rental service available. It is not a new discovery by Zoomcar.
@maverick90435 жыл бұрын
@@tarunpatel2761 Yaa but they introduced self drive concept in India, all self drive rental work the same way , they try to mint as much money possible even for a hair like scratch . Desi rentals are even worse in this case .
@suyashsawant986 жыл бұрын
Thanks man i was thinking about zoomcar for a trip but now I'll buy my own
@arunaravind95436 жыл бұрын
SUYASH SAWANT its better own one
@truescenesgrounds72822 жыл бұрын
Thank you so much ,muje bachane k liye bro. Me totally wrong tha,andha bharosa kar raha tha, 15-05-2022 ko booking thi meri but abhi ,jindagi me zoom car, book nhi karuga , public transport use karluga Bhai, thanks once again bro
@BeMyPillion2 жыл бұрын
Good choice bro, keep supporting, keep sharing
@RidingMind5 жыл бұрын
Zoom car in Kolkata in absolutely hilarious. Every time I book, I avail pick up and drop off facility. Every time, the executive asks me to log fuel meter as 10% after trip completion cause they will take up the fuel cost in to their own pocket. Never ever book without fuel option in Kolkata. Strictly no no
@jaysonjoseph28005 жыл бұрын
Bro did you pay then what happened afterwards ??? I too was charged an extra amount of 7500rs for extra km but where I had a extra 13km left hats of too them they panicked me a whole day. But your experience was way bad than mine.
@LawyerLokendra5 жыл бұрын
Best answer to zoomcar all consumers can do. 1- Book a Zoomcar for ride in city and as usual it will not be accepted by customers by their poor policy. 2- Instantly click photos of that particular car which you booked and make the booking cancel immediately. 3- Book a Cab infront of zoomcar executive and story line the whole incident. 4- file a consumer complaint for physical and mental harassment in the consumer forum asking to compensate you. Legal proceeding damages the Company market value in Share trading as well as credit rating in the money lending authorities. These kind of mass complaint will bring down the market credibility of a companies which results the higher interest rate by NBFC's and poor track record to company expensions.
@siddharthkhanna41186 жыл бұрын
i will never Use Zoom car ....Mea Bal balbacha book kerney vala tha ... thanks for sharing ur Video 👍🏻
@aadilohan73616 жыл бұрын
What is the current status of this issue? Please post an update.
@prithijit27295 жыл бұрын
Please write to transport ministry and file a case in Consumer Forum. Also lodge an FIR with the police for cheating, extortion and criminal breach of trust. Take help of a lawyer. You can sue them for damages.
@AK-kg6pt5 жыл бұрын
In U.P we burn the car with zoomcar employees in it
@mayankrockss5 жыл бұрын
Plz don't defame U.P. residents... khud kharab kroge naam UP ka aur fir khoge ki UP k bahar log UP walo ko bura mante hain.. wah!!! Aur ye jinhone like die hain.. inka dimag kha hai, hai b ya nahi, pata nahi. Mai b UP se hu aur manta hu ki UP me ache log rhte h fir b ku hmko acha nahi mante baki states wale.. Kuch farak to apke aise ghtiya comments se b pdta hai na sir. So please, I request you, not to post such comments on public portal.
@AK-kg6pt5 жыл бұрын
@Ajmit Kumar" letter and spirit" ever heard about it
@AK-kg6pt5 жыл бұрын
@@mayankrockss "letter and spirit" ever heard about it
@itatube75945 жыл бұрын
Surya pratap musalman k gulam Chup bete
@AK-kg6pt5 жыл бұрын
@@itatube7594 tu umaraoojan ka beta h na aukat me reh Verna ek baap Orr bd jayega
@Rpmtechtips6 жыл бұрын
Ab wo INstagram wala banda kabhi Zoomcar karbhi book nahi karega...
@HomemadeAmit5 жыл бұрын
I am facing same issue, tell me if I don't pay outstation amount what happened??
@itsmethani45966 жыл бұрын
I too have the experience. I have drives and dropped and closed all the formalities but after 30 min the send my vehicle damage of 4000 that damage was not made by me eventhoe they doing this..... I too didn't pay it for 5 months let's see how far the zoomcar car can steel from us... Don't book a car...
@ambatiflameno37596 жыл бұрын
Bro even I experienced this, but we better should update the car condition before taking over the vechile, and Better to record a video of car showing old damages..
@nagarajhadpad80936 жыл бұрын
Don't pay ...Just Sue them in Consumer court
@saptarshisinhanit5 жыл бұрын
Dropped of my zoomcar yesterday, no shocker so far. Wanted to extend booking, but after seeing your video decided not to. Pick up- drop was in a remote place, local ppl were asking/ interfering what am i doing with the car. Unless they change/ improve their pick up and drop procedure, probably wont go for zoomcar
@yog_1016 жыл бұрын
Let's spread this like forest fire! Every service provider of any kind takes things for granted in India! They think consumers won't waste time by arguing and they just have to prolong the matter so that we give up!
@UtsabRocks6 жыл бұрын
Thank you... For sharing
@datashotz6 жыл бұрын
They are pathetic. Once they allotted me a car which was standing in a dark junk plot. No lights and all surrounded by dogs. Scary experience it was.
@Shazm_e_safar6 жыл бұрын
bro.... I suffered this harashment too..... zoomcar just aims to blame n earn........ making every customer pay 10000rs damage ....... thank you for this video....! people should boycott such businesses
@tusharpatel2746 жыл бұрын
I will never ever take zoomcar Service.... Good video... Will be happy to share it with others..
@rohitpakala24376 жыл бұрын
Hey bro, I had a similar experience with zoom car.. I booked swift for a 300km ride and the car looked like it was never serviced properly and unclean too... I almost got into an accident and when spoke about it to the company representatives they didn't give damn... Thank you for posting this video man...
@Swap00015 жыл бұрын
Thanks bro :). Will avoid them and spread this information. Public Transport is always good.
@ImanBcheck6 жыл бұрын
It's zoomcar's standard practice now. I have rarely got a clean car.
@eldo19765 жыл бұрын
Thanks for sharing. Me and my friends were looking at renting 3 cars for long trips. Thought would check for reviews before booking from zoom. You saved us a lot of trouble and money.
@sauravmitra84205 жыл бұрын
Why not take legal action? I think you got a good case
@PLcs80184 жыл бұрын
How.. Please let me know. How suit.. I need to suit against zoomcar
@sambell10395 жыл бұрын
Thank you for letting us know the truth...& for warning us...
@jayapriya99905 жыл бұрын
So what can I do if I want a bigger car for trip??
@chaandkumar44645 жыл бұрын
Even me myself got cheated by zoomcar, they ate my 1500rs deposit.
@internetdinosaur64yearsago5 жыл бұрын
Lol
@bigbrotherhyd6 жыл бұрын
First thing you're inexperience i think you're are trapped on your own zoom car is worst service, many many people knows it.. Consumer court will help you out...
@soufrk5 жыл бұрын
Been there. Business Mantra:"Give cars that are just about to break down" and well you know what happens next. Wish you success in your fight.
@mshams30756 жыл бұрын
It happens with me too as I booked car for 70km. After evening I just used 65km only d next day they asked me to pay 2500 extra for excess km which is 280km. I have run. But I didn'ti used only 65km after contacting zoomcar they checked car location and confirmed that it's run on 65km bass Jaan ko Rahat mile bhai agli bar no zoomcar only owncarr🤭
@krishnayadav81896 жыл бұрын
try avis next time ..they only charge fr car...fuel charge is urs(full tank to full) and far better service then zoom car
@mshams30756 жыл бұрын
@@krishnayadav8189 thanks bro
@yatharthritik5 жыл бұрын
Bhai Bihar me assa hota to gari choor ke chal dete.. aur zoom car wale ko gali bonus me dete. Zoom car is available in Bihar and they giving good service because they know what kind of people live in Bihar 😅. If they give this kind of service for bihari people we will never return the car😂.
@PrriyeshRanjan5 жыл бұрын
Acha prachar kr rahe ho apne state ka
@enriqueiglesias88273 жыл бұрын
Thank god, you made this video. Now I won't go for ZoomCar , it's really really Bad. Thank you again for sharing your experience.
@BeMyPillion2 жыл бұрын
Keep supporting, keep sharing
@simraj_ahmed6 жыл бұрын
U did a good job Bro by making this video....Inlogo koo expose karna Jaruri hain.....