ZOOMCAR GOT EXPOSED !!

  Рет қаралды 759,396

Be My Pillion

Be My Pillion

Күн бұрын

Пікірлер: 3 900
@prabhatmahata4077
@prabhatmahata4077 6 жыл бұрын
Bro this is totaly wrong. And yes the car was too dirty when I pickup the car on 15th of October and the funny thing is this is the same car 5779 which you got for your vizag trip on 18th. In 15th of october when we picked up the car we experience very bad about the car's accelaration and power .we felt that car has no power at all, the pickup was so bad and in higways I was scared to overtake a vichle . And than we understood that the car has some big issue but some how we manage to deliver the car at time after our trip .
@BeMyPillion
@BeMyPillion 6 жыл бұрын
It's very sad to see their customer service. They are giving cars without even checking it's feasibility. It was so hard to lift this heavy beast through Araku Valley and i was just lucky that the breakdown didn't happen at Araku. This service is ridiculous
@onlyBeerus
@onlyBeerus 6 жыл бұрын
Great may be u can help him out during legal process, as a witness
@sumeetreddy8158
@sumeetreddy8158 6 жыл бұрын
In zoom car u have the checklist at the start and at the end about the car...I that checklist u should have mentioned the faults of the car...If u had mentioned then this guy would have not suffered...poor guy with 6m baby on board...
@ajaybhoi273
@ajaybhoi273 6 жыл бұрын
Bhai kamino ne toh engine oil bhi nai daal rkha tha, zoomcar ko twitter pkdo saley waha unki lagegi.
@harrisk.hassan2128
@harrisk.hassan2128 6 жыл бұрын
@Prabhat Mahata, I had once used Tata Hexa from Zoomcar from Bangalore. After getting the car only I came to know that the car had a speed governor. That was the reason of power lag during overtake.
@abhilashputti8803
@abhilashputti8803 6 жыл бұрын
Definitely ZOOMCAR lost 300k customer... The way you explained 🙏☺️
@VirenVarmaOfficial
@VirenVarmaOfficial 5 жыл бұрын
300k x 1000 per booking is a huge amount they deserve it!
@TheDesertTroop
@TheDesertTroop 5 жыл бұрын
Abhilash putti totally!
@Stranger-yp7tp
@Stranger-yp7tp 6 жыл бұрын
Just cancelled my booking after this. Thank you
@gurusharansingh3971
@gurusharansingh3971 5 жыл бұрын
its all online service and they do not provide you assistance never go for it.
@gurpreetcheema1629
@gurpreetcheema1629 5 жыл бұрын
Very good
@GrindOne69
@GrindOne69 5 жыл бұрын
Did u get the refund?
@VirenVarmaOfficial
@VirenVarmaOfficial 5 жыл бұрын
We too
@officialhideyo
@officialhideyo 6 жыл бұрын
Those dislikes are from Zoomcar employees
@m4v1hs
@m4v1hs 6 жыл бұрын
No, those are dislikes by the real happy genuine customers who check everything before they even start the zoom car. You kids are just ranting shits for no reason
@dheere_se_bolo
@dheere_se_bolo 6 жыл бұрын
@@m4v1hs are you serious?
@AS-zh5hv
@AS-zh5hv 6 жыл бұрын
Sagar Sanjay Shenoy zoom car can’t afford to pay 1k employees 😂😂
@gautammkmusic
@gautammkmusic 5 жыл бұрын
@@m4v1hs Really? Hope were too lucky :)
@TheDesertTroop
@TheDesertTroop 5 жыл бұрын
Sagar Sanjay Shenoy truuuuu!
@Ankush4321
@Ankush4321 6 жыл бұрын
This is horrible bro, go to consumer court.
@BeMyPillion
@BeMyPillion 6 жыл бұрын
yes bro, i will surely. keep supporting and do subscribe
@manojkumarnayak7100
@manojkumarnayak7100 6 жыл бұрын
Yes ,plz go to consumer court and drag them to there,our support is for u
@hiteshsharma5453
@hiteshsharma5453 6 жыл бұрын
@@BeMyPillion hi,I want to suggest you something do not approach the court for this because it will cost you extra money and time instead of court route u can directly go to the consumer forum of your district
@onkarshikhare31
@onkarshikhare31 6 жыл бұрын
Thanks for ur guidence .will get from local but not zoom
@Ankush4321
@Ankush4321 6 жыл бұрын
@@hiteshsharma5453 consumer court or forum is same.
@gowthamthej433
@gowthamthej433 6 жыл бұрын
I had a same experience and I went to the court. And zoom car paid me double the charges including course fee and lawer fee .
@hellofrans4717
@hellofrans4717 6 жыл бұрын
Which state?
@mohdaqibansari885
@mohdaqibansari885 6 жыл бұрын
Very good haq k lie ladna he chahie dude
@ohmkumarsm8786
@ohmkumarsm8786 6 жыл бұрын
Super
@Dheerudr
@Dheerudr 6 жыл бұрын
Awesome bro. But taking out our valuable time and fighting in court
@TheAutumnElf
@TheAutumnElf 6 жыл бұрын
@bemypillion see this. That's what i am telling you. Go and file a case right now.
@saqibalam4086
@saqibalam4086 5 жыл бұрын
I faced the similar situation with zoom car except where i had to pay ₹33000. Please sui them. I have the screenshot of the same i can upload it.
@techtalk9705
@techtalk9705 5 жыл бұрын
Saqib Alam bhai aapne pay kre kya fir mere ko bhi 31000 ka aaya hai
@techtalk9705
@techtalk9705 5 жыл бұрын
Mene to nhi kre pay
@Akshaykunal
@Akshaykunal 5 жыл бұрын
Bhai aaplog ne humko bacha Lia lootnee see any other options ??
@peripetatic4765
@peripetatic4765 3 жыл бұрын
@@techtalk9705 then anything happens?
@Btrlakshay
@Btrlakshay 6 жыл бұрын
😊 Already Shared..
@BeMyPillion
@BeMyPillion 6 жыл бұрын
Thanks for the support brother.
@alberteinstein3334
@alberteinstein3334 6 жыл бұрын
Tu toh ntorq wala hai na bhai 😂😂
@waseem8088ahmed
@waseem8088ahmed 6 жыл бұрын
Aree ye bachha ntorq wala hai na
@pranabkumardas605
@pranabkumardas605 6 жыл бұрын
@@waseem8088ahmed tu konsaa buddha ho gayaa he????
@Namohphotography2537
@Namohphotography2537 6 жыл бұрын
@@alberteinstein3334 oye yadav
@atriraha
@atriraha 6 жыл бұрын
Thankyou brother! We are actually planning to take zoomcar for our road trip ( before i watched your video), but now i understood public transport zindabad 😁
@subhampani2620
@subhampani2620 5 жыл бұрын
Self drives le lo...Offli9 bahat hai
@Aadilkhanimmortals
@Aadilkhanimmortals 5 жыл бұрын
Right
@uttamLoveTravel
@uttamLoveTravel 5 жыл бұрын
Go with revv if it is available in your location, even I have same bad experience with zoomcar. They intentionally provided a damaged car.
@SaurabhSarang
@SaurabhSarang 5 жыл бұрын
Local is best
@warlord5488
@warlord5488 6 жыл бұрын
I am watching his first video and the person definately looks like a genuine guy....and someone that has been treated unwell
@apjodha
@apjodha 6 жыл бұрын
I always wanted to go on a road trip.. thought about ZOOMCAR but then heard the horror stories about it and then bought my own car!! 😁
@ankurpal1626
@ankurpal1626 6 жыл бұрын
Go to consumer court..you have all the proof for this harassment..
@vijaypatel-kj7ch
@vijaypatel-kj7ch 6 жыл бұрын
Correct
@luckysridharreddy3569
@luckysridharreddy3569 6 жыл бұрын
Ya bro plz go to court
@phaniissohot
@phaniissohot 6 жыл бұрын
Actually ..... Terms and conditions will be there but we don't used to read
@pradeepp6392
@pradeepp6392 6 жыл бұрын
Customer satisfaction is important. ZOOM car should understand. Not sure how would they react in accident situations
@anantgadodia7021
@anantgadodia7021 6 жыл бұрын
I've had a very similar experience and going to consumer court helped and I got most of my money back
@adityaaadeo
@adityaaadeo 5 жыл бұрын
I was about to book my first zoomcar; this video literally saved me.
@karanchawan
@karanchawan 3 жыл бұрын
Which one u booked then !?
@adityaaadeo
@adityaaadeo 3 жыл бұрын
@@karanchawan None. It was better to take a cab.
@enriqueiglesias8827
@enriqueiglesias8827 3 жыл бұрын
Me too
@deepankarlodh4010
@deepankarlodh4010 6 жыл бұрын
My worst experience. Trip was from Guwahati to Shillong and back. My car broke down in fact we met an accident, how? Steering stopped working and tyres got locked, and we were in a curve atop hills, luckily the tyres were towards the dividers, just imagine the other case. Guess what the CC executive said? You should hv informed us exactly when your car broke, i was like how can u expect a human to pause the time and gv u a call. It took pace around 1pm. All formalities were same as he explained, at 6pm they said we will arrange a tow car, and it will head from ghy and reach my place in 8pm, meanwhile, i had to pay a challan of 3000 to the local police for nothing. We managed a tow car, it took a 7500 aprox which was initially promised by zoom car to be refunded, but all lies! They put an 10000 rs balance on my account and deducted 7500 and now says me to pay the rest amount. I met an maruti suzuki road side assistance van on that day, the said it will take hardly 2500 to repair the vehicle, just bcz it was a borrowed car i couldnt do that, now when i askd them to show me the bill of 10000 the says its against our policy! Overall 1. The cars they provide are the worst you can ever expect. Spend few extra bucks, you will reach back safe and alive. 2. Customer care service are worst ever one can ever imagine. You might be dead, but they will still figure how to extract money. 3. I met with accident due to the fault of their car, and in return i was blamed of not informing them. 4. They will provide you with a shitty piece of metal and you need to pamper this to bring it in same intact condition or you are sued! PS. Accident donot knocks your on arival, and your life is much worthy then few extra bucks! Book zoomcar at your own risk.
@BeMyPillion
@BeMyPillion 6 жыл бұрын
Actually brother, we put our lives on a toss when we take a car which is not well maintained. Travelling is no joke and they are providing us to travel all around India but are giving cars which are not even appropriate for city commute. Do share and i hope nobody was hurt in that event. Stay safe
@deepankarlodh4010
@deepankarlodh4010 6 жыл бұрын
@@BeMyPillion They expect us to inspect the car before handing over, and guess what, all are not engineers. I dont think this company will last long, cz too many disappointed customers can be seen in forums, and they are least bothered for improving their CC, rather they are starting ZAP subscribe, which again will fail for sure.
@BeMyPillion
@BeMyPillion 6 жыл бұрын
Exactly, make sure we make them pay for playing with our safety. Share this and boycott this company
@surajcruzz
@surajcruzz 6 жыл бұрын
Consumer court loi juwa
@siddhantdey2647
@siddhantdey2647 6 жыл бұрын
Marim kela, zoomcar bhangi dim guwahati t
@BuluBiker
@BuluBiker 6 жыл бұрын
Exact same thing happened with me too, we booked a BMW 3 series to drive from Bangalore to Tirupati, as my friend was planning to buy the 3 series so we thought lets rent one to experience it before buying... I get the car in the evening since we planned to drive early morning, i had parked the car in my parking, and then everyone arrives early morning.. but the car failed to start.. we call zoom car and there process was so lengthy and they send a mechanic.. no use they were asking me to replace the vehicle with scorpio, already we were almost 3.5 hrs late and I was super angry... Finally I have to take our xuv to drive... It was a pathetic experience... The bmw was very badly maintained, almost 1 lakh plus kms done.. anyways zoomcar refunded back the money.
@prakashsuraj6495
@prakashsuraj6495 6 жыл бұрын
Sad to hear this story, revv has very good customer service bulu bhai, I have had great experiences with revv, and also revv is very economical when compared to zoomcar
@rehmanr3508
@rehmanr3508 6 жыл бұрын
Pls file the case in consumer forum , teach them lesson, no other consumer will suffer next time
@manjunathsg472
@manjunathsg472 5 жыл бұрын
Just canceled zoomcar booking!
@iniquitouspsyche7167
@iniquitouspsyche7167 6 жыл бұрын
In my case they added a vehicle damage fees of 10,000, even though there was not even a single scratch added from my side. Luckily I had a video of the car taken at delivery time showing that the gap in bumper was there before the delivery . Only after following with them over emails for 2 days and uploading all the proofs they removed the charges! Indeed they harass the customers to extract all the money they can !
@shubham8940
@shubham8940 6 жыл бұрын
That's is only your.. fault dude their agent alywas recommend you to take clip of that particular car, if they not. Then it up to you..you can take that for your safe side...
@iniquitouspsyche7167
@iniquitouspsyche7167 6 жыл бұрын
shubham dude, Why do I ( a customer) has to prove he is innocent with video proof when the “photos uploaded by the zoomcar delivery and pickup guy should be enough” to deduce that there was no damage caused by me? Isn’t it their duty to first check and double check the things then confirm with me and then add any fine, instead of harassing me for 2-3 days for payment of fine and asking for video proof? Also if according to you before using any service I should have a camera recording, then answer me my brother do you carry a camera everywhere and record everything just to make sure if someone falsely accuses you then you will have proof? Also if We follow what you say, this only means that you have accepted that it is common for zoomcar to add false damage charges, so it’s “obvious for you” to make recording “
@ruru274
@ruru274 6 жыл бұрын
Just for a minor scratch on one side of the vehicle Zoomcar charged me 4800₹. Had I known I would have to give that much I would have gotten it fixed myself at a roadside shop. They just look for an excuse to screw the customer over. Ever since I have changed rental companies and am pretty happy with revv.. their customer service has been good till now. Their response is super quick.
@TrendingPoonai
@TrendingPoonai 5 жыл бұрын
Worth noting 👏👏👍
@mohddaud4656
@mohddaud4656 6 жыл бұрын
You have already paid a amount equal to down payment to have a car on loan.
@somesh4android
@somesh4android 6 жыл бұрын
Thanks for sharing this.. please share the details (pics & videos) in there Facebook and Twitter account. This needs to be viral. They should be ashamed.
@_KuchBhi_
@_KuchBhi_ 6 жыл бұрын
₹25000 deke bhi itne natak, go to consumer cort
@sameeranand1416
@sameeranand1416 6 жыл бұрын
I do agree. Consult lawyer and file consumer case. Don't leave them.
@Dhruba_Banerjee
@Dhruba_Banerjee 6 жыл бұрын
Consumers forum is the only way
@funfacts1309
@funfacts1309 6 жыл бұрын
We even have applucation .. Do consult consumer court. TRUST ME it worked for us in same situation...
@rishavnath
@rishavnath 6 жыл бұрын
Go to consumer court, now a days process is consumer friendly. First call consumer helpline register complain then send notice to Zoom car then file application in court.
@rishavnath
@rishavnath 6 жыл бұрын
@Hooda Plays no friend just call once consumer helpline, I hope u ll get some confidence. no company will want a case on his name also, multiple cases may lead to some other trouble for company, so they may became reasonable once you file complain over call and share complain number. Same I did for Ford and they considered my request.
@ShahidAlvi
@ShahidAlvi 6 жыл бұрын
Please go to the consumer court. If you do then let me know by replying. I will share your video on my community tab if you raise your voice against it and make a follow-up video with the updates.
@hiphopdelhi4908
@hiphopdelhi4908 6 жыл бұрын
@@OriginalAimbot are bhai bhai bhai bhai
@livewire4836
@livewire4836 6 жыл бұрын
🙏 Bhai how r u?
@Nero_1192
@Nero_1192 6 жыл бұрын
Bhai bhai bhai😂😂
@nigga7032
@nigga7032 6 жыл бұрын
Arre bhai bhai bhai bhai
@bigdreamsinfotainment
@bigdreamsinfotainment 6 жыл бұрын
Jumcar ke brashtachar ko rokne ke liye Hume aur aapko aage ana hoga... are bhai bhai bhai
@VirenVarmaOfficial
@VirenVarmaOfficial 5 жыл бұрын
Car rentals are useless here
@anirudhdagar6
@anirudhdagar6 6 жыл бұрын
Exactly the same thing happened with us. We(8 students from IIT Roorkee) planned a trip to Tirthan (near Manali). We took a ZoomCar Scorpio from Chandigarh for 5 days. The car was in a very poor state. We reached our destination without any problems. BUT, on our way back, in the morning we had to leave for Chandigarh and we find out that the rear right wheel is punctured. So, obviously, we started the process of replacing the tire with the Stepney(the spare wheel). In the process, we realized that the provided wrench for the car was not actually the wrench offered with a Scorpio car. In the middle of nowhere, in the times of monsoon, with the fear of landslides, we a group of college students out for fun, stood stranded at 1600 meters with our families worried. All along this time thinking of ZoomCar's pathetic services and mantainence. Somehow we managed to get local help and a spare wrench(which actually belonged to a Scorpio) from a passing by Scorpio. "Pheww! All set to go." Those were are expressions when we got the wrench. BUT WAIT!!! This was the start of how low a Car Rental company like ZOOMCAR could fall to. This is what happened after we got out the punctured wheel and started to place the spare wheel into the lugs. We couldn't comprehend the reasons for the fact that the stepney provided was actually a misfit and on multiple tries didn't go in. Only to realize that it was a stepney from some other car that ZoomCar had placed in our Scorpio. We were furious. Just like you called ZoomCar's customer service, we did it too and after a heated 20-25 minute talk, the executive understood our problem. She advised us to get the car towed and get a free 50 km through a taxi they'll send in for us to bring us back to Chandigarh(which was almost 270km from our location). Yes! to Zoomcar it was almost a joke. On top of the 12,000 rupees, we had already paid them at the time of booking of the car, they had the courage of asking the customer to pay more for the taxi services. ZoomCar do you think we are fools? We are college students and our budget for a trip is fixed. We didn't have the extra money for the taxi service. In the end, we decided to take the risk and got the punctured tire filled with air at frequent stops to reach Chandigarh slowly. They even charged us with the late fee amount.After this incident, I'll never recommend ZoomCar to anyone. This is coming from a person who has driven the ZoomCar services for quite a few times now.
@shubhkirtigoswami
@shubhkirtigoswami 6 жыл бұрын
Anirudh Dagar leave it all.tell me, how 8 people managed in a single scorpio ???😁
@abhishekthakur8897
@abhishekthakur8897 6 жыл бұрын
@@shubhkirtigoswami 2+3+3 or 2+4+2, stupid
@newbiekhyber
@newbiekhyber 6 жыл бұрын
And you'll not hesitate to join Zoomcar through campus if they pay well. After joining them, you'll become one of them.
@shubhkirtigoswami
@shubhkirtigoswami 6 жыл бұрын
Abhishek Thakur okk, I m stupid but plz tell me one thing more where you kept luggage ???
@anirudhdagar6
@anirudhdagar6 6 жыл бұрын
@@shubhkirtigoswami Each of us had a small trekking bag. So luggage was not a problem. Btw, Does it even matter to argue on such a topic?
@mustafasheikh348
@mustafasheikh348 6 жыл бұрын
You did a good job , you are spreading awareness
@SaurabhJingade
@SaurabhJingade 5 жыл бұрын
Totally agree with this guy... Had a similar experience.... And they have charged me enough...
@bijaykpadhan
@bijaykpadhan 6 жыл бұрын
I too wanted to hire a zoom car from Mumbai in the December end. After seeing this horrible video, Now I never take this kind of car. Complete torture by the company.
@rehmanr3508
@rehmanr3508 6 жыл бұрын
Don't go for long drive,
@siddharthpandey4608
@siddharthpandey4608 6 жыл бұрын
Zoomcar is very bad self driven service , I also suffered from it. Pls.. guys do not take the service of zoomcar.
@BeMyPillion
@BeMyPillion 6 жыл бұрын
Yes brother. Share this to your social media platform and other forums too. Let people know the reality. Also hit the subscribe button and be a part of this family and do give a look into my travel vlogs
@sandeeptandel1777
@sandeeptandel1777 5 жыл бұрын
Tweeted ur video to CEO of zoomcar!
@ArunKumar-eb3ty
@ArunKumar-eb3ty 5 жыл бұрын
Share the link , even I will retweet
@meetdave9707
@meetdave9707 6 жыл бұрын
I want to book zoom car but now i can't trust this kind of company, it is ok to go with a good travel agency with driver. Thank you bro for information.
@harshdeep243
@harshdeep243 6 жыл бұрын
why don't we make zoomcar famous in twitter??? #gotohellzoomcar
@noelkennedy
@noelkennedy 6 жыл бұрын
Customer service is no longer defined as customer centric service with even minimum courtesy, loyalty or honesty. Most of the business's customer service is now contributing more to making customers suffer near death experiences physically and mentally which must surely be intervened and corrected by the highest of justice by making such businesses pay an outrageous penalty and also/otherwise cancel their licenses with no consideration at all.
@BeMyPillion
@BeMyPillion 6 жыл бұрын
Sad reality.
@sushmitachandra3051
@sushmitachandra3051 6 жыл бұрын
I was about to book the zoomcar. But I have seen uh video it was very much helpful. Thnk u
@BeMyPillion
@BeMyPillion 6 жыл бұрын
The whole idea behind making this video is to make sure that no one get into this trap and this makes me happy that atleast my video is helping people in some way or other. Keep supporting
@samfab2138
@samfab2138 6 жыл бұрын
Same in. My case
@manojkumarnayak7100
@manojkumarnayak7100 6 жыл бұрын
Me too was thinking about book,but now.....🤔🤔🤔🤔
@ajaykanwar1405
@ajaykanwar1405 6 жыл бұрын
never ever book this shit.try some other way or book a taxy or take any of ur friend vechile. But not zoom car
@ivishalchoudhary
@ivishalchoudhary 6 жыл бұрын
Nothing to worry more abt it sometime yaa we face problem but i am using zoomcar mostly they give a very good service u knw exceptions are always there
@xyzparagon5015
@xyzparagon5015 6 жыл бұрын
Just file a case @ consumer court!!!
@joekurian7
@joekurian7 6 жыл бұрын
Sue against them dear.. don't let them go please
@rehmanr3508
@rehmanr3508 6 жыл бұрын
💯 correct
@rehmanr3508
@rehmanr3508 6 жыл бұрын
File the case in consumer forum
@manjitbhuyan3233
@manjitbhuyan3233 6 жыл бұрын
Yes Sir , You are Right Go to Consumer Court
@Sharathp
@Sharathp 6 жыл бұрын
Agreed
@karnagarwal88
@karnagarwal88 5 жыл бұрын
What was the final resolution provided by them?
@AllAboutRoad
@AllAboutRoad 6 жыл бұрын
This was really pathetic! Zoomcar customer care is really bad. I have had a similar experience myself from Zoomcar. So good to see you making a video on this. At least now people can get to know about Zoomcar's pathetic service. Good Job bro!
@mayurahuja7955
@mayurahuja7955 6 жыл бұрын
I have faced the exactly same issue with zoomcar. Our brakes failed on the highway since there was no break oil in the car. They arranged a cab for which I was charged for both sides and got no support from Zoomcar.
@shaikasfiya96
@shaikasfiya96 4 жыл бұрын
Did they try to have a pre Authorization charge on your card? If yes, then what did u do?
@BeMyPillion
@BeMyPillion 2 жыл бұрын
no brother
@amoghpswamy9225
@amoghpswamy9225 6 жыл бұрын
I feel for you bro..If same thing had happened in USA , you could have sued them for Millions. I hate the customer service in India.
@ruru274
@ruru274 6 жыл бұрын
It wouldn't have happened anywhere else. Companies in countries like the UK and US thrive on customer satisfaction. They will refund complete money instantly and give some voucher or something so you don't feel wronged and go sue their asses off
@dhananjaysharma2466
@dhananjaysharma2466 6 жыл бұрын
India is shit.
@HamzaMohmood
@HamzaMohmood 6 жыл бұрын
@@dhananjaysharma2466 yeh u r right
@rohanjannu2901
@rohanjannu2901 6 жыл бұрын
@@dhananjaysharma2466 Indian people are (feww)
@DustyBalhara
@DustyBalhara 6 жыл бұрын
Dhananjay Sharma naam bhi chutiya hai aur baatein bhi...bhai itna bura hai India to jaa k kahin aur marr...
@VikasKcgeek
@VikasKcgeek 6 жыл бұрын
I will never use zoom car now . thanks you so much for making this video.
@maryamnawaz5651
@maryamnawaz5651 6 жыл бұрын
OMG this is pure negligence from the service provider. THANKS for sharing and creating this awareness.
@ratandeep007
@ratandeep007 6 жыл бұрын
Zoomcar is bull. Really bad service experiences. I hope the company shuts down soon.
@AuritroChoudhury
@AuritroChoudhury 6 жыл бұрын
send them an E-mail asking for a full refund including additional expenses incurred due to their negligence. with legal action pending.
@thegamerswar3048
@thegamerswar3048 5 жыл бұрын
Dude, ask them to show you the previous maintained detail book of vehicle! Check if the service of the vehicle is done properly
@sandeeppatilgc
@sandeeppatilgc 6 жыл бұрын
Go to consumer court and file a case on zoomcar to pay 20 lakh you may get new xuv
@jeevan4337
@jeevan4337 6 жыл бұрын
Not possible, he is not in USA. This is India, law and order for eCommerce is really pathetic.
@LuffyDsan
@LuffyDsan 6 жыл бұрын
So youtube can Justice is better than taking them court?
@mujahidi4320
@mujahidi4320 6 жыл бұрын
Lol
@devilOwheels
@devilOwheels 6 жыл бұрын
@@jeevan4337 Its possible 20 lakh is not possible but 5 lakh for destroying the trip and over charging, wrong money demand , not giving proper customer care can be filed. I am sure he will get it.
@aksharparekh171
@aksharparekh171 6 жыл бұрын
My 500 fuel bill refund is still in process. Zoomcar is worst
@triptishetty4236
@triptishetty4236 5 жыл бұрын
We had a similar experience too. They charged us damage fees saying we took pet and there was cratches all over. We never took pet and bumper had already scratches when we took it. Inspite of showing proof they never responded properly nor the CS gave me proper justification. They instead sent me notice saying if I don't pay before certain date there will be legal action taken and we were forced to pay 6k extra.
@Zoomcar-Self-Drive-Car-Rental
@Zoomcar-Self-Drive-Car-Rental 5 жыл бұрын
Tripti, we are sorry to know that there is a discrepancy in the charges, kindly raise your concern through the contact us page in the application/website for us to have the same checked and revert.
@Neomatrix8
@Neomatrix8 6 жыл бұрын
Shame on you zoom car !!!All those angel investors please don't invest in this company.It is going to #### up your investment just like it did to this person's trip.They even had the call to charge damage fees.No wonder these start ups fold up soon...
@koushikdas4408
@koushikdas4408 6 жыл бұрын
Hii there.. i faced the same problem whn i booked a car in HYD. THE car which i booked i never got that car. In repleacement i got a 2011 honda civic. The car had same issues like u had. Same 2 same. Dirty no engine oil. Water sprinkler tank broken. So whn i called zoom car the sent a repesentative in my house he inspected and had a word and told the that the car is broken. So they towed away the car. Same day they gave me a replacement car from a totally different location that was 25 km away from my place. The next day i saw in my app that 12000 outstanding for vehical damages. Thn the story began... i call CS they transfered the call to there supervisor the guy told me that sir nothing to worry it wll be waived off. Sp whn i went back to return the car there fleet was telling me to pay 12000. Then they started to argue.. i told tne all the story they said we dont know u wl hav 2 pay .. and i was 2 adament not 2. Then 1 of the guy in the fleet told me keep the gold ring with us.. i told them i wont keep any thng u do what ever u lyk. Thaks 2 HYD police there was a station nearby the some officers were keeping a watch at our argument from there window. So they came forward and asked me all the details so i told them. I was shocked to hear there reply they said this is the 15th incident of the week which the came to know about.. the fleet dose not take care or dameges there own car and gives it to the customers who booked and then whn the car breaks down the company charges the customer and thn the money comes to the fleet for repairs. So they make false bills nad keep the excess money in there pockets. This is the story
@veerasingamparaman4529
@veerasingamparaman4529 6 жыл бұрын
FU**
@kartikbansal7525
@kartikbansal7525 6 жыл бұрын
I think you should file a case
@kartikbansal7525
@kartikbansal7525 6 жыл бұрын
Please I request
@neelnath589
@neelnath589 6 жыл бұрын
So at last..did u have to pay or not?
@Apple_Pen_Pineapple_Pen
@Apple_Pen_Pineapple_Pen 5 жыл бұрын
If this is true plese rate zoom car app on play store & comment on play so that rest of countri know this kind of cheating company
@pravinbindla
@pravinbindla 5 жыл бұрын
Guys, Am a regular customer of zoomcar. No car till broke down. And when you feel you been charged over by zoomcar. Call customer care and ask them. They will understand. They will return amount. Simple example is. Once some customer complaint(untidy) about car after my ride and i called zokmcar explain all that i personally cleaned car while dropping. Then they immediately removed the extra clean charge.
@mota1maji
@mota1maji 5 жыл бұрын
They wont, they charged me for a completely worn out tyre, 6k for tyre damage. Had to fight this one out in consumer forum
@jagdishm3072
@jagdishm3072 6 жыл бұрын
Self drive vehicles in India are like escorts ... people take them for a ride bang them hard and then return it to the other customer 😁 ... disgusting ... I have stopped using self drive cars ..
@dilsere1775
@dilsere1775 6 жыл бұрын
Lolllzz😂😂😂
@sydude1992
@sydude1992 6 жыл бұрын
Been through worse . I booked a zoomcar for a week 3 days prior to Holi from the day of Holi and paid them 300 extra for delivery at 6am. With everything packed and all rooms booked , we were waiting for the car from 5:45am as we had received a confirmation mail and a SMS the previous night saying I'd have the vehicle by 6am. With bags packed we got ready by 5:30am and we kept waiting till 6:30 thinking that it might be traffic and called customer care for confirmation. They didn't answer. Kept calling till 8 am, gave up and then thought of calling them after 10am. Called again , no reply. Finally I decided to find out where the parking lot is and figured it out and called the caretaker. He said he hasn't got any confirmation from zoomcar as it was not a customer pick up. And the wait and desperation went on and I finally cancelled all my room reservations for 3 days as I'd already lost my patience and none of the bookings had refund as I got it on a highly discounted price according to MMT. Finally the call gets through at 7pm ie 13 hours later. And do note that they did not call me. And they say their server was down and sorry for the inconvenience and they can provide the car on the next day. I said I'd rather walk than count on them and asked for a full refund and then send them my cancelled room bills due to their fault. They were kind to say that there's nothing they can do about it and if I have a problem, I can move legally and that's it. Since going after the company wasn't worthwhile, I let it go and asked them to send me a refund asap. And that's when the next drama starts . Apparently I'll have their instant refund within 20 working days. And I got it by the end of the third week.... or let's say most of it except the 5000 security deposit and 300 delivery charges. 5000 of which came a week or two later after calling them. And had to call them again for the last 300 as i was adamant that I won't give them even a rupee by mistake. And that was the last between me and zoomcar. I'd never recommend this Ill mannered, irresponsible company to anyone. I was and am at a loss of 7500rs for the rooms I had to cancel due to their negligence.
@rishabhjha2595
@rishabhjha2595 6 жыл бұрын
Siddharth Jose you should move to the court. Pretty sure you will get a refund AND a compensation as well
@naveens696
@naveens696 6 жыл бұрын
I feel very sorry that u had to go through this. Thanks for spreading the awareness by sharing your story.
@TheTwinPost
@TheTwinPost 6 жыл бұрын
File a case in Consumer Court ....inke laga bhai achhe se.. Hume bewakoof samajhte hain ye Zoomcar vaale. Inka bharosa nahi hai apni cars ki emi bhi humse bharne ko kehsakte hain
@RideWithRahulOfficial
@RideWithRahulOfficial 6 жыл бұрын
This sounds like a nightmare.
@BeMyPillion
@BeMyPillion 6 жыл бұрын
Indeed a nightmare brother
@RideWithRahulOfficial
@RideWithRahulOfficial 6 жыл бұрын
@@NiGhTmArE-su6yn noooo
@NavaneethaKrishnanK1984
@NavaneethaKrishnanK1984 5 жыл бұрын
Thanks for the video. I have circulated among my groups. Hope you reached home safe after the trip man. Having a child is tough enough
@sushil2kashyap
@sushil2kashyap 6 жыл бұрын
Bhai aapki kahani sunkar mera khoon khoul raha hai...I will never go for this FALTU service...
@sushil2kashyap
@sushil2kashyap 6 жыл бұрын
@@arunabhhazarika9716 bhai, aap itna gussay mein kyu hain??
@arunabhhazarika9716
@arunabhhazarika9716 6 жыл бұрын
@@sushil2kashyap bhai tune khud try nhi kia na ? Try kar fir bol ki kharab hai.
@arunabhhazarika9716
@arunabhhazarika9716 6 жыл бұрын
Ek customer ko problem hui hai to kya behnchod sabko hogi ?
@sushil2kashyap
@sushil2kashyap 6 жыл бұрын
@@arunabhhazarika9716 aapki baat mein dam hai...You are right...Per ye baat aap muzay chutiye bolay bina bhi bata saktey they Arunabh bhai...
@arunabhhazarika9716
@arunabhhazarika9716 6 жыл бұрын
Haa jaroor me bata sakta tha , lekin aap bhi iss company ko faltu bole bina bhi apni baat kar sakte they na.
@gauravsharma-ws2xo
@gauravsharma-ws2xo 6 жыл бұрын
I am deleting their app.
@sunilsharma7826
@sunilsharma7826 5 жыл бұрын
thanks man... was just planning to book a zoom car for spiti for 7 days .... now will go with my car or may be any other option .....
@sushanthbanari8706
@sushanthbanari8706 6 жыл бұрын
Sue them at consumer forum. The process is really simple, even approaching a lawyer is not required. You can argue the case yourself. Make sure that you teach them a lesson, you have all the required documents.
@Abhishekdavinci
@Abhishekdavinci 6 жыл бұрын
The same thing happened with me and hathway. I had a connection of hathway which was prepaid. I didn't recharge the connection as I was out of the town. So the services stopped and I had a bad experience regarding the connection and so I decided not to recharge. They started making 3 to 4 calls a week insisting me to recharge. At first I denied politely and then I got fed up so I blocked those numbers. Fast forward to six months they called again and now claiming that I had some outstanding balance of RS 500 or something. How can I have an outstanding balance if my account was prepaid? I asked them Everytime they called they didn't give me any answers. Fast forward to 3 months. They issue a legal notice on me in the consumer Court. I really didn't had time to battle any more so I paid the amount and I thought that the matter is now closed but no they still call me and insist on me to reactivate the account and the poor guy/girl(call center operator) who has no idea what happened has to bear my anger......! I'd like file a case against hathway but I really don't have such time and money.....! The most I can do is spread this message and tell my people not yo yo for hathway.....!
@sriramkrishnan5614
@sriramkrishnan5614 5 жыл бұрын
Similar experience with my trip last moment car changed from hexa to Scorpio the condition of Scorpio was not that great. Even after topping up the tank the fuel meter never displayed full.i decided not to use zoom any more. Ac was not working
@bigbrotherhyd
@bigbrotherhyd 6 жыл бұрын
Should have get flight tickets in same price 😁
@darshankothari6790
@darshankothari6790 6 жыл бұрын
never heard of a roadtrip?
@sarabjyotsinghtuli5275
@sarabjyotsinghtuli5275 6 жыл бұрын
Got*
@sarabjyotsinghtuli5275
@sarabjyotsinghtuli5275 6 жыл бұрын
@@darshankothari6790 not your fault dude, chill😂
@crackerhacker2271
@crackerhacker2271 6 жыл бұрын
Sarab Tuli lol indians speak inglish or is it vinglish?!😂
@officialhideyo
@officialhideyo 6 жыл бұрын
Big Brother is probably that tow truck driver from another planet
@tanmoypodder222
@tanmoypodder222 6 жыл бұрын
Hi brother! I congratulate you because you have put in efforts to bring out the story of such rental services based on no/flawed models. this way it will help consumers to be well informed and take wise decisions before hiring such services. the security of the customer comes at the forefront of such incidences which is often denied by the owner. Regulatory mechanisms should be more stringent, and I also request You to carry froward this complaint to consumer forum so that authorities can take care of such false business promises.
@anudeepmvk
@anudeepmvk 6 жыл бұрын
We support you bro!! And raise a complaint in consumer court and change.org
@rishabhsrivastava7621
@rishabhsrivastava7621 6 жыл бұрын
There many customer who suffered from this like me to
@Kalamkartoos
@Kalamkartoos 5 жыл бұрын
Thankyou for sharing your experience bro. I'll share this video to all my frnds. You got my subscribe for this good explanation. 💯
@tarunpatel2761
@tarunpatel2761 6 жыл бұрын
Zoomcar, OYO, Mobikwik and many more, Never use their services. Sooner or Later they all gonna Doomed.
@saswatsenapati7870
@saswatsenapati7870 6 жыл бұрын
Bro Oyo is best I ever used.... You may have a bad experience
@tarunpatel2761
@tarunpatel2761 6 жыл бұрын
@Smit Manore Customer support, one of the worst.
@maverick9043
@maverick9043 5 жыл бұрын
Yaa agreed but when it comes to road trips ,out of your home town . What other better options does one have . Public transportation is even worse ,and just spoil the mood of trip. Independent mode of travel along with privacy and convenience is what this self drive rental offers.
@tarunpatel2761
@tarunpatel2761 5 жыл бұрын
@@maverick9043 There is many local rental service available. It is not a new discovery by Zoomcar.
@maverick9043
@maverick9043 5 жыл бұрын
@@tarunpatel2761 Yaa but they introduced self drive concept in India, all self drive rental work the same way , they try to mint as much money possible even for a hair like scratch . Desi rentals are even worse in this case .
@suyashsawant98
@suyashsawant98 6 жыл бұрын
Thanks man i was thinking about zoomcar for a trip but now I'll buy my own
@arunaravind9543
@arunaravind9543 6 жыл бұрын
SUYASH SAWANT its better own one
@truescenesgrounds7282
@truescenesgrounds7282 2 жыл бұрын
Thank you so much ,muje bachane k liye bro. Me totally wrong tha,andha bharosa kar raha tha, 15-05-2022 ko booking thi meri but abhi ,jindagi me zoom car, book nhi karuga , public transport use karluga Bhai, thanks once again bro
@BeMyPillion
@BeMyPillion 2 жыл бұрын
Good choice bro, keep supporting, keep sharing
@RidingMind
@RidingMind 5 жыл бұрын
Zoom car in Kolkata in absolutely hilarious. Every time I book, I avail pick up and drop off facility. Every time, the executive asks me to log fuel meter as 10% after trip completion cause they will take up the fuel cost in to their own pocket. Never ever book without fuel option in Kolkata. Strictly no no
@jaysonjoseph2800
@jaysonjoseph2800 5 жыл бұрын
Bro did you pay then what happened afterwards ??? I too was charged an extra amount of 7500rs for extra km but where I had a extra 13km left hats of too them they panicked me a whole day. But your experience was way bad than mine.
@LawyerLokendra
@LawyerLokendra 5 жыл бұрын
Best answer to zoomcar all consumers can do. 1- Book a Zoomcar for ride in city and as usual it will not be accepted by customers by their poor policy. 2- Instantly click photos of that particular car which you booked and make the booking cancel immediately. 3- Book a Cab infront of zoomcar executive and story line the whole incident. 4- file a consumer complaint for physical and mental harassment in the consumer forum asking to compensate you. Legal proceeding damages the Company market value in Share trading as well as credit rating in the money lending authorities. These kind of mass complaint will bring down the market credibility of a companies which results the higher interest rate by NBFC's and poor track record to company expensions.
@siddharthkhanna4118
@siddharthkhanna4118 6 жыл бұрын
i will never Use Zoom car ....Mea Bal balbacha book kerney vala tha ... thanks for sharing ur Video 👍🏻
@aadilohan7361
@aadilohan7361 6 жыл бұрын
What is the current status of this issue? Please post an update.
@prithijit2729
@prithijit2729 5 жыл бұрын
Please write to transport ministry and file a case in Consumer Forum. Also lodge an FIR with the police for cheating, extortion and criminal breach of trust. Take help of a lawyer. You can sue them for damages.
@AK-kg6pt
@AK-kg6pt 5 жыл бұрын
In U.P we burn the car with zoomcar employees in it
@mayankrockss
@mayankrockss 5 жыл бұрын
Plz don't defame U.P. residents... khud kharab kroge naam UP ka aur fir khoge ki UP k bahar log UP walo ko bura mante hain.. wah!!! Aur ye jinhone like die hain.. inka dimag kha hai, hai b ya nahi, pata nahi. Mai b UP se hu aur manta hu ki UP me ache log rhte h fir b ku hmko acha nahi mante baki states wale.. Kuch farak to apke aise ghtiya comments se b pdta hai na sir. So please, I request you, not to post such comments on public portal.
@AK-kg6pt
@AK-kg6pt 5 жыл бұрын
@Ajmit Kumar" letter and spirit" ever heard about it
@AK-kg6pt
@AK-kg6pt 5 жыл бұрын
@@mayankrockss "letter and spirit" ever heard about it
@itatube7594
@itatube7594 5 жыл бұрын
Surya pratap musalman k gulam Chup bete
@AK-kg6pt
@AK-kg6pt 5 жыл бұрын
@@itatube7594 tu umaraoojan ka beta h na aukat me reh Verna ek baap Orr bd jayega
@Rpmtechtips
@Rpmtechtips 6 жыл бұрын
Ab wo INstagram wala banda kabhi Zoomcar karbhi book nahi karega...
@HomemadeAmit
@HomemadeAmit 5 жыл бұрын
I am facing same issue, tell me if I don't pay outstation amount what happened??
@itsmethani4596
@itsmethani4596 6 жыл бұрын
I too have the experience. I have drives and dropped and closed all the formalities but after 30 min the send my vehicle damage of 4000 that damage was not made by me eventhoe they doing this..... I too didn't pay it for 5 months let's see how far the zoomcar car can steel from us... Don't book a car...
@ambatiflameno3759
@ambatiflameno3759 6 жыл бұрын
Bro even I experienced this, but we better should update the car condition before taking over the vechile, and Better to record a video of car showing old damages..
@nagarajhadpad8093
@nagarajhadpad8093 6 жыл бұрын
Don't pay ...Just Sue them in Consumer court
@saptarshisinhanit
@saptarshisinhanit 5 жыл бұрын
Dropped of my zoomcar yesterday, no shocker so far. Wanted to extend booking, but after seeing your video decided not to. Pick up- drop was in a remote place, local ppl were asking/ interfering what am i doing with the car. Unless they change/ improve their pick up and drop procedure, probably wont go for zoomcar
@yog_101
@yog_101 6 жыл бұрын
Let's spread this like forest fire! Every service provider of any kind takes things for granted in India! They think consumers won't waste time by arguing and they just have to prolong the matter so that we give up!
@UtsabRocks
@UtsabRocks 6 жыл бұрын
Thank you... For sharing
@datashotz
@datashotz 6 жыл бұрын
They are pathetic. Once they allotted me a car which was standing in a dark junk plot. No lights and all surrounded by dogs. Scary experience it was.
@Shazm_e_safar
@Shazm_e_safar 6 жыл бұрын
bro.... I suffered this harashment too..... zoomcar just aims to blame n earn........ making every customer pay 10000rs damage ....... thank you for this video....! people should boycott such businesses
@tusharpatel274
@tusharpatel274 6 жыл бұрын
I will never ever take zoomcar Service.... Good video... Will be happy to share it with others..
@rohitpakala2437
@rohitpakala2437 6 жыл бұрын
Hey bro, I had a similar experience with zoom car.. I booked swift for a 300km ride and the car looked like it was never serviced properly and unclean too... I almost got into an accident and when spoke about it to the company representatives they didn't give damn... Thank you for posting this video man...
@Swap0001
@Swap0001 5 жыл бұрын
Thanks bro :). Will avoid them and spread this information. Public Transport is always good.
@ImanBcheck
@ImanBcheck 6 жыл бұрын
It's zoomcar's standard practice now. I have rarely got a clean car.
@eldo1976
@eldo1976 5 жыл бұрын
Thanks for sharing. Me and my friends were looking at renting 3 cars for long trips. Thought would check for reviews before booking from zoom. You saved us a lot of trouble and money.
@sauravmitra8420
@sauravmitra8420 5 жыл бұрын
Why not take legal action? I think you got a good case
@PLcs8018
@PLcs8018 4 жыл бұрын
How.. Please let me know. How suit.. I need to suit against zoomcar
@sambell1039
@sambell1039 5 жыл бұрын
Thank you for letting us know the truth...& for warning us...
@jayapriya9990
@jayapriya9990 5 жыл бұрын
So what can I do if I want a bigger car for trip??
@chaandkumar4464
@chaandkumar4464 5 жыл бұрын
Even me myself got cheated by zoomcar, they ate my 1500rs deposit.
@internetdinosaur64yearsago
@internetdinosaur64yearsago 5 жыл бұрын
Lol
@bigbrotherhyd
@bigbrotherhyd 6 жыл бұрын
First thing you're inexperience i think you're are trapped on your own zoom car is worst service, many many people knows it.. Consumer court will help you out...
@soufrk
@soufrk 5 жыл бұрын
Been there. Business Mantra:"Give cars that are just about to break down" and well you know what happens next. Wish you success in your fight.
@mshams3075
@mshams3075 6 жыл бұрын
It happens with me too as I booked car for 70km. After evening I just used 65km only d next day they asked me to pay 2500 extra for excess km which is 280km. I have run. But I didn'ti used only 65km after contacting zoomcar they checked car location and confirmed that it's run on 65km bass Jaan ko Rahat mile bhai agli bar no zoomcar only owncarr🤭
@krishnayadav8189
@krishnayadav8189 6 жыл бұрын
try avis next time ..they only charge fr car...fuel charge is urs(full tank to full) and far better service then zoom car
@mshams3075
@mshams3075 6 жыл бұрын
@@krishnayadav8189 thanks bro
@yatharthritik
@yatharthritik 5 жыл бұрын
Bhai Bihar me assa hota to gari choor ke chal dete.. aur zoom car wale ko gali bonus me dete. Zoom car is available in Bihar and they giving good service because they know what kind of people live in Bihar 😅. If they give this kind of service for bihari people we will never return the car😂.
@PrriyeshRanjan
@PrriyeshRanjan 5 жыл бұрын
Acha prachar kr rahe ho apne state ka
@enriqueiglesias8827
@enriqueiglesias8827 3 жыл бұрын
Thank god, you made this video. Now I won't go for ZoomCar , it's really really Bad. Thank you again for sharing your experience.
@BeMyPillion
@BeMyPillion 2 жыл бұрын
Keep supporting, keep sharing
@simraj_ahmed
@simraj_ahmed 6 жыл бұрын
U did a good job Bro by making this video....Inlogo koo expose karna Jaruri hain.....
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