Airalo Tutorial: How to manually install an eSIM on your Samsung Galaxy device?

Follow this guideline on how to install an eSIM on your Samsung Galaxy S20 / S20+ / S21 / S21+. Before starting the installation process of your eSIM, please ensure you are connected to the Internet either using your mobile data or Wi-Fi network.
Read more: www.airalo.com/help/getting-s...
Also, please check your device compatibility under this link: www.airalo.com/help/about-air...

[@SpartanVissepo]

Very simple and it works like a dream. Currently using the service for the first time on my first trip to Japan. Thank you so much.

[@airalocom]

Hello! We are glad that you enjoyed our eSIM service. It is our pleasure to be at your service during your travel to Japan We are looking forward to helping you connect on your future trips!

[@heningo]

Thank you!!

[@airalocom]

Hello there, thank you for choosing Airalo! Hope to have the opportunity to serve you again next time!

[@sweetpepper13]

Wow! Like this is ALOT! I'm no techie and this feels daunting. Sadly, I bought the esim before I watched this video.

[@airalocom]

Hi! Thank you for the feedback. If you need help setting up the eSIM, please email us at [e-mail] or chat with us in the Airalo app. We are happy to assist you!

[@laurabianchi1323]

and what happened? could you make it? me too no technie and I'm thinking wether going with e sim or buying one sim at the airport on arrival

[@sweetpepper13]

@laurabianchi1323 Airalo Support did a tremendous job in helping me troubleshoot and resolve my issues. I will be honest, though, and let you know that it did come at the expense of my time. I had to change my plans so I could stay on WiFi to troubleshoot. I travelled solo, so only I was inconvenienced. If I was with family or friends, it could have been more problematic. As it was, it was vacation time lost. You'll have to determine whether saving money or time is more important on your holiday. In addition, Airalo could have also improved customer experience since then. 🤷🏾‍♀️

[@sweetpepper13]

@laurabianchi1323 If you do decide to buy a regular sim, don't buy it at the airport. Like most airport prices, they are inflated, I'm told.

[@jstanovic]

In some countries, such as India and others, it can be difficult, if not impossible to get a sim card outside the airport. Some countrues want local ID cards, local addresses, etc. Do your homework. Plus I have purchased sim cards at smaller shops and had difficulties time. Generally, those sim booths at the airport have the experience and are best equipped to get you up and running. I am going with Airola when I travel to India in less than 2 weeks.

[@winnieyyc-fox9612]

Thank you very much!

[@airalocom]

Hi there! It's our pleasure! If you need further assistance, please send us a chat message through your App or our website - we will help you as soon as possible

[@barmyem]

I have installed esim on my samsung ultra s22. I think i have done it right but i used the direct installation and not the QR or Manual installation. Will this matter?

[@jeffdenttel809]

I was really interested in using this for our upcoming trip to Portugal. Then I looked had how many steps there were and how many you need to do after you are in the country. When you don't have any connection it would be difficult to make all of these setting changes. And if you get something wrong your out of luck you have already paid for it.

[@airalocom]

Hi Jeff! You can install and set up the eSIM before your trip, and when you arrive at the destination country you'll only need to activate the line and follow the recommendations on your eSIM installation page. Our app has a feature for saving a screenshot of that page. The process is simple, but if any assistance is needed you can count on our 24/7 customer support team via char to [e-mail]. Please feel free to reach out if you have any questions. We would love to assist you :)

[@winnie8609]

Completely agree. Installation was really annoying.

[@nome007]

Very annoying and ive lost like $10 already

[@dk212]

Can I set this all up prior to my trip? Or do I need to wait until I land?

[@airalocom]

Hello David! We recommend that you install the eSIM a day before your travel, as you need a stable internet connection to install the eSIM on your device successfully. The eSIM will activate once it connects to an allowed network at your destination.

[@Crlon7]

I was also interested in using this for my travels but from this it seems that there are too many steps and looks complicated to me.

[@airalocom]

Hi! We appreciate your interest with our eSIM service. Our goal is to provide the best service during your travel. If you need assistance, please don't hesitate to email us at [e-mail] or chat with us in the Airalo app. We are here to help you!

[@Alpine_Republic]

does it work on xiaomi and on iphone does it use the airalo's data on a sms phonecall if i enable default line and Sms if i use primary

[@airalocom]

Hi there! Please email us at [e-mail] to share more details, and one of our support experts will follow up on this. We look forward to hearing from you soon!

[@elation8101]

Is this what you need to do for Samsung? Because iPhone, it takes about 30 seconds.... I just bought the eSIM for my parents Samsung. Not sure if they can do this when they arrive.

[@airalocom]

Hi Elation. Please refer to kzbin.info/www/bejne/pGbLYYx4j5mUq5I and install the eSIM with the QR code on Samsung devices. You can assist them with eSIM installation

[@sarahazan262]

Do I need to unlock my phone first before installing the eSIM

[@SmoovD327]

I believe so

[@airalocom]

Hello Sarah. Thank you for your message. Yes, your device has to be unlocked in order to use our eSIMs. We do have a Help Center that should answer most of your inquiries, here is the link to it: www.airalo.com/help However, if you don't find your answer there, do not hesitate to reach us by sending an email to [e-mail] or through our chat! Warm regards, Airalo.

[@ferencszathmary9689]

With a S23, I copy pasted the eSIM SM-DP+Address and after clicking on Connect the screen says: Your eSIM isn't ready yet. For more information, contact your service provider. I just threw out money on the window... Why this takes sooooo many steps? I even put your video on 3/4 play speed. I prefer to pay extra with my physical SIM provider.... I went to the trip, nothing worked out. The card will expire in 7 days, I am so lucky that I did not buy the 2 GB. I said I'll give a try with the least expensive one.... Well, life is about learning, sometimes you pay for it... Unfortunatelly.... I used to buy physical SIMs before, I was happy to see eSIM, but it did not work for me. I'll return with my old, but working method.

[@airalocom]

Hi! We are sorry to hear about the issue. We really want to help you. Please chat with us in Airalo app so we can further assist you. Looking forward to hearing from you!

[@bentalebelyazid3343]

Same prob

[@airalocom]

@@bentalebelyazid3343 Hi there! We are sorry to hear about the issue. We really want to help you. Please chat with us in Airalo app so we can further assist you. Looking forward to hearing from you!

[@kelvindean]

US S23 and newer devices no longer support the activation code method. Can you try taking a screenshot of the QR code instead?

[@bentalebelyazid3343]

@@airalocom i managed to solve the problem, it was just that s23+ has lunched a new update that's why it didn't work at first

[@PeterBoyleadept]

I think this is out of date now as there appears to be a direct esim install option?

[@airalocom]

Hi! QR code and manual installation is available for Airalo eSIM. To learn more about the eSIM you can also email us at [e-mail] or chat with us in Airalo app.

[@andresalbornoz3650]

Hi I bought an e-sim on my Samsung s23 but even if it has been installed on my phone I’m unable to use the data. It always appears “not activated” like if I’m missing a step. Any suggestions?

[@airalocom]

Hello @andresalbornoz3650, thank you for choosing Airalo. We are sorry that you experienced this issue with your eSIM. Please kindly send us an email at [e-mail] or chat with us through your Airalo app so that we can better assist you with your concern.

[@panosgrdev]

does airalo work with moto g54? i see an e-sim option on settings of my device

[@airalocom]

Hi! We are delighted to inform you that the Motorola G54 is included on the list of compatible devices. You may check the list here: www.airalo.com/help/about-airalo/what-devices-support-esim.

[@emretroll]

I can't select the mobile data for my eSIM do i just wait until i arrive or what?

[@airalocom]

Hi! Most of our eSIMs activate once you arrive at the destination. If there is an issue, please don't hesitate to email us at [e-mail] or chat with us in the Airalo app. We are here to help you!

[@arturogomez6417]

I accidentally installed my esim but hit primary for cellular data instead of the esim will that impact my 1gb in Mexico or will it work fine once I land?

[@airalocom]

Hello. Please make sure to select the eSIM for cellular data to be able to use our service.

[@user-be7zx1pk5w]

is it normal that i couldnt find "add mobile plan" on my S21+?

[@airalocom]

Hi there! Thank you for your feedback! We are sorry that you had this issue with your device. To be able to add the eSIM to your device you should have the feature of "Add carrier" on your Android device.Please email us at [e-mail] sharing more details, and one of our support experts will follow up on this. We look forward to hearing from you soon!

[@raikhelleonid7489]

Do you have a fully automatic installation process for your eSim?

[@raikhelleonid7489]

I understand that something I'm talking about can be done automatically - by scanning a QR code. But since I am going to start the installation at the airport of departure, upon arrival at the airport of the country for which I am going to purchase your service, it will probably need to continue the installation, which will most likely still have to go to the manual installation...

[@jcsaldua2967]

I can see 4g in my signal but i can't open any page or send any data any advise?

[@airalocom]

Hi there! We are sorry to hear that you have had such an experience. We want to rectify this situation and help make it right for you. Please send us a chat message through your App or our website - we will investigate and assist you accordingly.

[@ltnh1810]

​@airalocom how long should it take to get a response? Last time I used it I got a response half way through my trip

[@gardenia8213]

Hi, I have downloaded the app. But before I purchase, I would like to find out if my phone is compatible to eSIM, how do I do that

[@airalocom]

Hello @gardenia8213, Thank you for choosing Airalo! Yes indeed you will need a device eSIM-compatible and unlocked, please check our list of comaptibles devices: www.airalo.com/help/about-airalo/what-devices-support-esim. If you have more questions, please kindly send us an email at [e-mail] or chat with us through your Airalo app so that we can better assist you with your concern.

[@gleisonbor]

Isso deveria ser simples. Muito difícil. Não estou conseguindo. Já estou arrependido de ter comprado.

[@airalocom]

Olá @gleisonbor, Obrigada por escolher a Airalo! Pedimos desculpas por qualquer transtorno causado. Essa não é a experiência que desejamos a você. Por gentileza, nos envie um email através do [e-mail] ou fale conosco através do nosso chat no app Airalo. Desta forma poderemos te dar a melhor assistência.

[@artisan7450]

Whenever I try and manually enter the QR code from the picture phase my Samsung doesn't give me the option to manually enter the code.is there another way

[@airalocom]

Hi @artisan7450 thanks for your comment! We'd like to help you with your question in a detailed manner. Please try contacting us via DM, our APP, or send us an email at [e-mail] so we can further assist you. Have a great day ahead!

[@Crafty_Phoenix]

There is no "Add mobile plan." Help?

[@airalocom]

Hi there! Thank you for your comment. Can you please send us an email at [e-mail] so we can assist you further? You can also connect with us through chat using your Airalo app and/or our website. We look forward to hearing from you.

[@elaialcoriza29]

I keep getting eSIM isn’t ready yet after entering activation code. Even the QR CODE tells me to TRY AGAIN

[@faierossesujaudeen2782]

Hello, I can't select the newly created APN.. I'm currently in France and I would like to use the airalo e-SIM in the Seychelles on the 1st of June...

[@airalocom]

Hi Faierosse! Thank you for reaching out. We'd love to assist you with setting up your eSIM so you easily connect when you arrive. Could you please contact us via chat from your Airalo app or from airalo.com so we help you further? We look forward to hearing from you.

[@faierossesujaudeen2782]

@@airalocom hello I have tried yesterday. Unfortunately the agent was not able to help me...

[@DNBRAD]

There is no sim card manager

[@airalocom]

Hi @DNBRAD thanks for your comment! We'd like to address your concern in a detailed manner. Please try contacting us via DM, our APP, or send us an email at [e-mail] so we can further assist you. Have a great day ahead!

[@deraminator945]

Damn who has the time to do all these steps just to connect to the internet

[@airalocom]

Hi! Thank you for your feedback. Our goal is to provide the best service during your travel. If you need assistance, please email us at [e-mail] or chat with us in the Airalo app. We are here to help you!

[@ACSanchez26]

Too bad, there are only a handful of devices that are compatible.