Customer spent BANK on this '03 XK8 to NOT have it fixed!

I know cars are complicated, but I don't get this?!?! This 2003 Jaguar XK8 visited another shop, spent $$$, and didn't fix the problem. How did they miss it? Don't forget to check out ‪@MrsWizardsWays‬ for behind the scenes car and bus videos.
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#jaguarxk8 #jaguar #autorepairshop #mechanic

[@josephkelly4893]

Having a good mechanic who can diagnose properly is like gold, there are a few too many parts changers out there, not enough old school mechanics who know all the new school problems. Thanks for the vid Wizard and Grimes

[@biotrekker]

Amen.

[@dalejones3862]

Grimes is turning into a real asset to you wizard

[@Peter-MH]

These have aged so well! Beautiful car, and probably an appreciating future classic!

[@adzy166]

Absolutely. Much nicer than the series 2 cars.

[@volvo09]

Love the look from any angle.

[@burntnougat5341]

It already is. Prices are going up on em

[@kgarba9253]

Coupe is a looker

[@justinm4363]

Just because you don't see any on the road doesn't mean it aged well, Unreliable British trash just like always...

[@z06doc86]

That Jag looks to be worth fixing most all the issues.

[@patsystockham434]

This video is spot on! Omega did some extensive work on our 1998 Jaguar XK8 and that video is found on his channel from last December. They communicated with us on everything! The work was done by who we considered experts on Jaguars. We are fortunate to live just over an hour away from Omega and couldn't be more grateful. Well done Omega and so happy you are doing your part to keep these cars on the road and being seen! Our Jag has won multiple awards now at shows in two states, and when folks hear the Car Wizard worked on it, they are like, WOW, you got the best!

[@lib556]

My 03 Jag is an XKR. I just had my front strut mounts changed. Fairly standard stuff. Wonderfull, beautiful cars.

[@waynekaminski5438]

The customer should read his repair bill which should list all parts replaced and all work performed. Then, the customer should ask the shop what all of that means if the customer doesn't understand what was written on the repair bill. Car Wizard could have asked for the prior repair bill and then would have 100% known what was done.

[@benpenagonzales6014]

Mrs wizard - that jag gearbox is a “J gate” box. You can manually shift through 2nd, 3rd and 4th when in the twisties. I miss my old XK8! Lovely cars

[@stevemawer848]

The J gate doesn't actually let you shift through the gears, it just limits the gear i chooses to no higher than what you've selected. You need the later Jags with the paddle shifts for manual control.

[@bbbbb816]

Years ago I had an issue with a 5.0 Mustang. After a garage changed the EGR and half the sensors, I figured out it was the transmission range sensor.

[@alexandrecouture2462]

This is such a nice car! Even if the foam that they use on top of the springs do degrade over time, they are relatively easy to replace and gives a suspension that is like nothing else. If you can buy a Jag, you can afford to have the foam replace every decade.

[@oldbloke204]

Yeah nah. Old Jags are cheap for a reason imo. The old saying that "if you couldn't afford it when it was new then you can't afford it now" is very very apt imo. If you can work on them yourself then maybe......................

[@h7pubg]

@@oldbloke204bad take. I daily drive an 08 XK through thick and thin and it probably on average needs 1000- 1500 a year in maintenance. and it’s only that high because I had to redo suspension bushings which wasn’t that bad. no engine or transmission issues other than a vacuum leak from a shop righting my air intake while it was bent during regular service checkup

[@oldbloke204]

@@h7pubg Yep some stories like that and then there's the others......... Plenty of horror stories out there as well so your anecdotal evidence means little. Some people have a good run out of Jeeps and Land Rovers as well............

[@franhealey644]

@@h7pubg h

[@tempestsquall5882]

I look at jags and see so many other cars I could buy other than one of these....

[@michaelschulsinger529]

I knew a good mechanic who used sledge hammers. He was an alignment specialist who straightened bent frames!

[@privateer0561]

People have to start refusing to pay for repairs that aren't repairs. Take them to court and get your money back. Or attempt to reverse the charges through the credit card company. In my state, small claims are matter of public record; enough of these, and questionable repair shops will go out of business.

[@georgebettiol8338]

Not sure that taking workshops to court is the answer - as real winners from a court hearing are the lawyers - and the likelihood of getting your money back is somewhat remote.

[@thebigmacd]

​@@georgebettiol8338generally no lawyers in small claims.

[@joshualandry3160]

Absolutely, unfortunately the first step is people knowing what is a reasonable repair. I know someone who took her truck in for a simple repair and had her transmission replaced without her consent after it was "diagnosed" as the problem. It took months for her to even get her truck back. Obviously the jack a** thought a little old lady didn't know what was what, and he was wrong. You can imagine how many people would have just paid and moved on because it sounded legitimate.

[@charlesphilhower1452]

Easier said tha done. Many courts require an “expert” witness and most mechanics are too busy to go to Court for the slight chance you may recieve a judgement. Even if the mechanic does go the judge may ask how long each mechanic has been in business and side with the other mechanic because that mechanic claims to have been in bussiness longer.

[@danielmccarthyy]

We are talking about jaguars. Even the dealer can’t fix them and make them stay fixed.

[@ManxAndy]

Honest straight forward mechanics , not looking for a quick buck, looking to do a genuine job….well done 👍👌🇮🇲

[@Beer_Dad1975]

Probably could have cleaned the MAF sensor and re-tested before just replacing it though - a bucks worth of MAF cleaner vs maybe a hundred or more for a new sensor... just something I would have tried first anyway.

[@cbruno12180]

@@Beer_Dad1975yea but for Piece of mind just replace the sensor it’s not that much more and u know it good too

[@Beer_Dad1975]

@@cbruno12180Problem is they are often extremely pricey- just looked up my GS460 for example, nearly $300 for an OEM one from Lexus - or you can take your chances with a knock off for a lot less - found one for $40 but no way am I putting that in my car. You clean it, you plug in your diagnostic and check everything is within range, if it's not - then you can replace it and you've only lost 15 minutes. Guess it's different for me as I do most of my own work - I normally give mine a spray when I clean & oil my air filter as I run a K&N oiled filter, and they can degrade the performance of the MAF if you don't clean it from time to time.

[@stevewhite3424]

​@@Beer_Dad1975Good idea for a DIY. But if you're commercial shop offering a warranty, I'm not sure that works out so well.

[@Beer_Dad1975]

@@stevewhite3424Yup I see your point - having the customer have to come back if it does fault later is probably not worth it either for you or for them.

[@carguyuk7525]

Great looking car. I had the xkr coupe. I would recommend having one as a weekend run around. They are not expensive to buy, but they are expensive to maintain. Great video update.

[@skataskatata9236]

when you own a jag, you car goes lean on both banks. then you go lean on both banks also.

[@stevemawer848]

I'm on my 4th Jag and none of them has been expensive to maintain, keep on top of routine maintenance and they're as reliable as anything else on the road. But I'm in the UK where maybe the mechanics don't take you for a ride - they let the cars do that! The main expense is fuel and tyres!

[@JaredJanhsen]

Once again, your shop lives up to the name Omega. It is where automotive problems meet their end.

[@r134awhole5]

Have a 05 super v8. Got the restricted performance. Had to replace both fuel pumps and a rear electronics module in the trunk finally fixed it. I got bad gas. tank was full of black brown goo. Nice to have my car back. Easy access to fuel pumps. Not too bad of a repair Dealer price for one pump was $1,600. Got two from hard rock car parts. $200 for both. Used rear module from Lithuania for $40 with postage. That car looks to be in good shape

[@computercrack]

The "foam" in the struts is used for ride comfort and acoustic behaviour. The "foam" has better acoustic insulation then the usual rubber pads and also keeps away the very very little bumps coming from the suspension (it reduces harshness). That stuff is really tough, it's used as bump stop in a lot of cars but for this application it really is meh because a lot of dirt and grime gets caught between it and the spring and that destroys it rather quickly (ok took some 20 years in this case)

[@jeffreyrichard2575]

it just doesn't last, which is a problem since its so hard to replace

[@scott8919]

Probably failed years ago and wasn't noticed or cared about until now

[@Bratfalken]

Why not have a rubber outer shell on the foam, to make it less exposed to salt, grit and water from the roads, it would still soften the feeling!?

[@jeffreyrichard2575]

@@scott8919 Probably causes a rattle when you go over a bump due to the gap in the parts

[@computercrack]

@@Bratfalken Nah doesnt work. The rubber would need to be very thin and wouldnt last very long. If you make it thick enough you can go full rubber anyway. Also I dont think you can put the rubber around the foam because the heat required would destroy it.

[@stuartlatham9814]

Diagnosis, as your shop does, is always the smart move. 🖖😎

[@man_on_wheelz]

Few cars look a lot newer than they actually are, this is one of them.

[@Haxpatty]

I love this channel. I like how you calmly explain everything and do the detail undercarriage shots. These are great! Thank you Wizard!

[@nicholassunshine]

Thanks for another video! I have a Jaguar XF , love it! But they can be hard to work with! I've had the dreaded restricted performance warning on my car, and it was the inlet manifold on the 3.0D, had that changed out!

[@thecountywilliams5098]

A shortage of actual mechanics and intelligent/informed owners sums up these types of issues. Jags are quite well done, ...not perfect, but quite good.

[@DrowningGround]

Been loving this car since I saw in Memento

[@MYXJ8-X308]

Thank you Car Wizard for your commitment to the XJR at 16:40 that is my faithful companien for many years.

[@pancakesgo7995]

The "parts cannon", that's a good one I've not heard before. Sums up a lot of shops perfectly.

[@keving3703]

Hey Wizard, I'm one of your fans from Canada! After watching most of your videos, I can say I think we're kindred spirits, similar with experience and outlook. Most the shops I have worked in were run and operated very much like yours and that's what I've always looked for in a place to work. I'm a licenced Tech myself for almost 2 decades. My reason to comment today was I just wanted to say, I almost always clean my MAF sensors when dirty and not just replace, and I've been very successful in doing so. One old Buick 3.8 did break once when I was using a q-tip to clean it, but that's out of hundreds I've cleaned. They say that's one reason not to clean it physically, but if your're careful with the delicate wires you absolutely can get away with it! Use an actual MAF sensor cleaner or throttle body cleaner for best results and no residue, and spray the wires as well as soak a q-tip and gently rub off any dirt/oil. Also blow it out after they are sprayed with compressed air to finish the clean. Just thought your viewers would like this money saving tip (as a clean MAF will almost always get noticeably better MPG). Only other thing to note for those DIY types is you will usually need an anti-tamper torx bit to remove them, and I on my own vehicles clean it every air filter change or two to keep it clean also.

[@kelbymorgan]

I always enjoy the Jags on your channel! So glad I took my 2004 XJR to you guys last year! I have a new issue I just troubleshot with my XJR. A leaking electrical connector on the AC compressor was causing a P0174(lean) and restricted performance! Definitely a head scratcher!!

[@javierclift9991]

Wizard, thanks for a great educational video. Every time I view your channel I learn. Thank you.

[@Yahboishaboss]

Wow love the interior,yes lots of buttons lol but it’s amazing this generation is a real classic now!

[@middletownmookie1904]

I love seeing the jags in your shop. I did my best when I had my own shop to set the expectations with the clients. As for that XK8, that is the best driveline they ever had. 4.2 V8 and 6HP!

[@TOM-C.]

That's kind of fishy a customer wouldn't have a receipt for a $2000 repair to show what was done. You would normally save that receipt, throw it in the glove box at the least. Hmm? 👍😎✌🗽

[@wmpx34]

People have thrown away lottery tickets worth hundreds of millions of dollars

[@TOM-C.]

@@wmpx34 Very rare, but yes, there is that possibility. I always throw them in the glovebox which is never used so fairly safe it'll be there when, if I need it.

[@brutonstreettailor4570]

I think the wizard is being diplomatic, if he doesn’t ask or isn’t given the receipt its better as his channel isn’t about naming and shaming to the “n”th degree what others do or don’t do, im pretty sure whoever worked on that motor will get to hear about their mis-diagnosis one way or the other.

[@TOM-C.]

@@brutonstreettailor4570 More like a scam if true, they did nothing, and charged the guy $2000!😎✌🗽

[@AndrewKarpyszyn]

These Jaaags definitely aged well!

[@Eddie-yc5yd]

Honest mechanics are hard to find. Keep up the good work.

[@iflydou]

Great Job (as always) Wizard!!! 🧙‍♂️

[@aor3200]

That is very common today that people just buy and replace all kind of parts without diagnostics.

[@cliffdavis5244]

I am wondering why you don’t get to 1 million subscribers!? I am most certainly rooting for you Wizard!

[@Solo5010.]

I watch this channel because I love the Wizards honesty. You don't find that in anybody anymore, especially mechanics nowadays. I wish the wizard lived right down the street I'll bring all my cars to him😅

[@mattsmith6514]

Love a Jag, and always great when the Wizard gets one on a video. Your Mr Predicto is clearly broken though.

[@throttlewatch4614]

Wizard: it’s a Bonnet not a hood also Wizard “let’s open the hood “ oops

[@user-pgchargerse71]

In England, the hood is the roof, or top.

[@stevemawer848]

@@user-pgchargerse71 And the trunk is the boot.

[@anthonygillette]

Man, Jaguars are the best lookin mechanic cars. I’ve owned 2 that were just buckets of problems but they’re so beautiful.

[@PieterBreda]

Good craftsmanship never goes out of fashion. It is a good method to keep customers.

[@justinm4363]

Derp derp good craftsmanship 😆, is there a Lexus Ls or Sc in the background that I can't see?!

[@iainmcglynn833]

Wow that took patience and skills Fortunately you have both when required I always watch every second 🏴󠁧󠁢󠁳󠁣󠁴󠁿😎

[@stevek8829]

It’s amazing that a Jag got over 60,000 miles let alone almost 100k. Look at the ones for sale and you don’t see over 50k miles much. They look so damn good. I loved most Jag’s looks since I saw an XKE back in ‘60 at 9.

[@silverfox57]

The exhaust going over the rear subframe was well on its way out as well.

[@projector7141]

Glad you put diagnosis in front of the parts cannon. Modern cars need a lot of diagnosis. So, it can be a hard balancing act between time cost and parts cost.

[@lorenzobeckmann3736]

great work CW. car merits all 4 shock/strut bases.

[@jean-pierrejrdubuc4912]

What a pair ! Like father like son ! ;-) Jags are the best ! Late 90', in my youth, fresh out mechanical school, I greatly wanted to work at Mercedes or BMW, but I 'only' got a job at Jaguar... Didn't expect that ! I drove Merks and BM's... Nothing beat a Jag. Try them ! You'll get it ! BTW, I'm not a rep, I just love the brand, I work in IT now.

[@MorningNapalm]

Wizard, I like your mechanic, he has a good sense of humour and is knowledgeable.

[@mentonish]

If there was a car wizard close to my home town, my 2002 jag type s would still be in my garage

[@tm5147]

The wiz is up to it again problem solver he is

[@t.l.robinson2162]

The XK8 is nice but I love my XJ Super, immensely.

[@christiandulaney1638]

Beautiful car! I must say, your crew is really great, and seem very competent. I know it shouldnt matter, but they are also great for youtube. I cant believe Im saying that. Its not really important to your business

[@bigkev10101]

Great video. Love those jags.

[@stevemawer848]

That "digital clock panel" is the (I think optional) satnav! The default was three round dials for clock, voltage and engine temp (I think, been a long time since I sold mine!). I had a 4.0 2001 XK8 coupe with 60,000 miles on it and it was a great car - the only things I had to replace on it were the high-level brake light (LEDs failed) and the coolant expansion tank. I swapped it for a 4.2 2004 XKR which was also great, and then moved up to a 5.0 2010 XKR - great improvement with low miles. I'm now in a V8 F-Tye R AWD and it's easily the best car on the road, regardless of Mr Predictor's opinion! 🙂

[@benscampers1818]

Wizard clicking his flashlight and silently looking over the underside of the car = unintentional ASMR

[@danjoe22]

Grimes has been a real great hire for you. I think he can fix any car problem. Hope you pay him well.

[@ms_enj]

I often fire the parts cannon, but in a slightly different way… One leaking shock? All 4 get replaced. One tie-rod end loose? Both get replaced along with the lower ball joints. Plastic roller breaks in one of the window regulators? I service and lubricate all of them, replace the same roller in all 4 and repack the gearboxes with new grease. It’s a bit different because it’s my car, but you get a lot more life out of a vehicle being proactive with maintenance, rather than reactive.

[@seanhershey3390]

Still a beauty

[@clonexradio]

these cars, especially the facelift 4.2 ones, are really not that bad, but most techs play dumb when a jag rolls through their service bay.

[@stevemawer848]

They see the car, then see the dollars.

[@cmkelly1965]

I love it every time you both say "growler" which has a completely different meaning in the U.K.

[@stevemawer848]

Really? We UK Jag owners use growler to mean the growler emblem. What else could it mean?

[@Texmotodad]

God bless you and your team sir!

[@markbrown6236]

Grimes was a rock star addition to the shop. Nice Jag.

[@rpkruizinga9599]

I didn't realise the dipstick seal was that important. I have the same engine, it drives great but I'll definitely going to clean my MAF sensor

[@risinbison1106]

Having a guy that’s knows electronics is worth his weight in gold.

[@stuhicks7495]

As an Englishman I find it pertinent to inform you on how to say Jaguar, there’s no w its jag u ar. Also love the content and growler is also British slang for vagina.

[@stevemawer848]

I've only heard Jaguars growl.

[@petehalasz7547]

Great job again.. I've been a licensed technician for almost 50 years.. it absolutely pisses me off when techs don't logically think through especially on one, this easy... when you have a lean on one or both sides, you must think it through. What causes leans, always look at data and especially mode 6.. short and long term ratio readings,etc..the old saying 80% diag,,20% replace.. especially nowadays... Unfortunately techs have egos bigger than the car, and they don't know when to admit.. so they will keep replacing parts, and now the customer hates mechanics... absolutely pathetic...

[@lindanelson8400]

You made me laugh when you were messing with those hammers. My dad owned an electric motor sales and repair business. I loved to spend time with him at the shop. He referred to a hammer as a technical alignment tool. He'd holler at me, hey kid hand me the technical alignment tool.

[@ya472]

Sadly, most shops hire people out of school, then do not bother to train them. Some shops send their mechanics to seminars, but the incentive is to party, rather than learn, for many. Seminars really is not training, if there is no requirement to perform tasks to confirm the learning experience. Very few mechanics can Diagnose issues, and that is why many unnecessary parts get replaced, BEFORE the problem is solved. Often shops pay on a flat-rate basis, so the incentive for mechanics to do a good job is missing. It is a sad state of affairs that plagues the industry, and gives good mechanics a bad reputation, by association.

[@andreagottardo-allen3059]

I wish we had clever chaps like you in the UK who actually understand mechanical engineering!! Excellent work gentlemen!!!

[@stevemawer848]

Oi! My independent in Southampton is brilliant, and a clever chap who understands lots of stuff.

[@bnastali]

Cannon description is funny and accurate.

[@lanceotto9569]

As soon as I watched this video I went straight to my 2007 Audi a3 and checked the dipstick and oil cap to see if those seals could be causing my lean code. What would ya know but my oil cap gasket is gone! Thank you wizard!

[@GrimesGarage]

Glad to hear you got it! Those engines are also notorious for failed CCV diaphragms as well as rear main seal failure causing lean conditions!

[@nigelpostles3707]

“….. a nice ‘growler’ imprinted in the centre of the steering wheel…”. (5’ 40”) Has a totally different connotation here in the U.K. 😂😂

[@gsigs]

Can confirm seats are very comfortable and supportive. I spent 13 hours in my 2000 XK8 convertible from New Hampshire to North Carolina and not a cramp, sore muscle or numbness. I understand many people have issues with Jaguar reliability and repair costs but mine has been rock solid. They're comfortable, reasonably quick, good looking from almost every angle (yes, the E-Type is better), the early ones ooze class (before the interior "freshening") and they are dirt cheap. What more could you ask for?

[@stevemawer848]

Most people who claim Jags are unrelaible and expensive have probably never driven one, let alone owned one. People have long memories and are thinking back to the bad old British Leyland days when things really were bad. Times have very much changed for the better now.

[@Adam-xc4qs]

The wheels don't say "Cuventry" they say "Coventry" with the OV pronounced OF. It's the city where the Jaguar factory was based. I live here, think of it as the British Detroit with added deprivation 😂

[@zoefaith120]

Mommy to the save with the oil dip stick!

[@garymartin9806]

Mrs. wizard everybody loves jaguars

[@richki.24]

I always liked that XK8

[@josephguastella8037]

My Favorite Jag ❤

[@jeffzekas]

Our friends took their car to a local shop three times, and it still wasn’t fixed right. This is pretty typical nowadays. Most shops, just throw parts at a car instead of actually diagnosing for the problem.

[@christopherhachet5184]

I have one mechanic I trust in Columbus Ohio where I live. I love having someone I can trust.

[@damianpasour]

At 2:51 I seen you have a blue Bentley are you gonna make a video on that car soon I would like to see it :)

[@MrTilbin]

I feel like that's missing an under tray. Plastic or not, those do matter (like fan shrouds) for proper cooling and protection.

[@geoffreycarter3981]

I always like to have the shop return my used parts when possible. That way I know that it was replaced, and I can inspect the used part, sometimes having a backup if I need to.

[@23294virgo]

Why can't customers bring in their previous garage's receipt? It's not like they suddenly lost it..

[@jollyjohn6403]

This customer must have lied to you, $3000 spent on the Jag and they didn't give him a bill on what they spent the money on? That sounds suspicious alone. Since you said that you didn't see any changes done in the car, it must be the customer, lying to you to get your sympathy/attention. You fixed his beast for way less, that's what matters. I am just sharing my 1cent. Keep up the Great and Honest work and videos, give my regards to your whole team too. God bless y'all.

[@1944chevytruck]

UNREAL!

[@garfixit]

Beautiful car

[@michaelhawkins5530]

Any aftermarket part solution to the top mount spring bushings?

[@James-bb8xs]

If only every garage was as honest and thorough as Wizard's gang at Omega.

[@joesteffe6155]

Timing Chain Problems on Jagnas . Pull engine a #50 Gm motor will fit just fine and run well

[@stevemortillaro7201]

I knew someone that had this car brand new in ‘03. It almost immediately developed a battery drain condition that was never resolved, even after having Jaguar send some expert to try to fix it. He wound up getting rid of it… not sure if he was refunded- it was probably still under warranty… Great looking car… Take magic 8 balls advice

[@tommy1234565142]

What a beautiful video you have created for this guy civil suit against the other garage

[@JohnSmith-pl2bk]

It won't happen...like doctors being sued. Another doctor will not testify unless it is a criminal case....

[@sorokolu]

I love Jaaaags! ❤

[@bbbbb816]

Is there a better bushing to replace the collapsed ones on this suspension.

[@richardsmith2721]

So funny. Right after you insisted that it was a bonnet instead of a hood you told Grimes to open the hood.

[@LazyLary]

Yep.1:52 "It's a Bonnet". 10:38 "Open the Hood". 😂

[@stevemawer848]

@@LazyLary In the UK we'd have lowered the roof if told to open the hood.

[@MrBilldo426]

I used to think that I would never own a foreign car because of little problems like this, but now it seems like American cars have lost quality and parts are hard to find. I’m actually starting to lean towards foreign cars now because they are the lesser problem of the 2. And although more expensive the parts seem to be more readily available. Unless I can find something American made from the 60’s or 70’s.

[@jeffsenecal4168]

Tell me, is this Jag nice as well?...wow GR8 job miss Wizard!

[@troy8940]

That is a very nice jaguar I think I saw headers on it 🤔

[@buttsexandbananapeels]

This Ford interior is holding up great!

[@maximilianswansson1264]

I had a -00 xj8 sport, only 80k miles but still a major black hole for repairs. :) beautiful car but no more Jaguars for me.