Doorbell Transformer Voltage: Do I Have Enough Voltage For Ring or Nest?

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In this video we teach you how to check your doorbell transformer voltage. It's good to know your doorbell transformer voltage if you plan on installing a Ring or Nest Doorbell. Typically the Ring Pro Doorbell requires 16V and the Nest Hello requires 16V to power the smart doorbell.
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This method of testing the doorbell transformer voltage will work for both regular doorbells and smart doorbells and is valid for both the Nest and Ring Doorbells.
To test doorbell transformer voltage you need a multimeter. There are a ton of multimeters on the market but I like the Etekcity Auto Multimeter: amzn.to/35t5f2g because it automatically sets to the correct settings, it's simple to use and has a low cost. They also make a manual meter that is lower priced: amzn.to/31dXWIw that will get the job done but requires you to have a better understanding of the settings.
If you are getting no power signal from the Ring Doorbell transformer it most likely means that your doorbell transformer is burnt out and you will need to replace it. If you are getting a reading less than 16V it is typically not enough for a smart doorbell and you will need to replace your doorbell transformer. This video shows you how: • How To Wire A Doorbell...
If you have more than 16V you have enough for a smart doorbell and can install the Ring 2, Ring Pro or Nest Hello Doorbell. It also should be noted that the if you are getting more than 10V but less than 16V you can use the Ring 2 smart doorbell which requires only 10V: amzn.to/2OEIxhG
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[@eldyngassaky3842]

This video really helps a lot. My transformer is probably in the attic and I was not trigged to go look for it to be honnest... measured the voltage directly at the doorbell. Easy and fast. Thank you

[@GarrettHanzel]

Voltmeter at the doorbell. Nice. I don't know where my transformer is so that'll save me a big headache. Congrats on 1,000 likes 👍

[@johnhorning2506]

Thank you, not testing at the doorbell chime was the info I needed! Saved a lot of frustration.

[@geoffreymones1329]

This is the best visual and audio explanation I've seen to date. Great job!!!

[@anthonydominguez5719]

Way more helpful and way less time than being on the phone with customer support with ring. Thanks.

[@OneHourSmartHome]

Great to hear thanks for subscribing!

[@cavinpatch4285]

Thank you. Definitely needed this video after I blacked out on Prime Day and ordered several items including a doorbell camera

[@OneHourSmartHome]

LOL, and now were almost to black Friday!

[@mith2946]

You need to check into rehab

[@AngelRua]

Super helpful. Thanks for the lead in intro.

[@sd2lv]

Something to keep in mind: The Ring Pro line as well as Google Nest Hello (and some others) require the 16-24v range, but if you get the standard hardwired it requires a minimum of 10v and the Ring 2 & 3 require a minimum of 8v. So if anybody is worried about their voltage numbers being too low, or is worried about the proposition of replacing the transformer, this may help alleviate some concerns.

[@Miahawcal]

Hi, my ring health device reads: Your transformer doesn't supply enough power. They recommend installing a Ring Hardware Transformer, do I really need to address this? My voltage level is at 10 was wondering if you have suggestions - Thanks

[@johngardner1898]

This video was helpful. Logical. Good layout. Good explanation of various readings at different locations. However, TWO key points to add for your viewers:. 1. I installed my ring into 33 year old house. Existing transformer wasn't strong enough. Ring worked initially, then stopped after a few weeks. Before changeover, old transformer read 10.9 volts. New one read 21.9 like the one in video. 2. My transformer was located in my service closet (with water heater, furnace, etc.). I wonder where electrician typically install them?

[@nbbistudent7]

I had an issue where I tried to replace my existing button with a video doorbell (Merkury with the Geeni app). The video & app notification when the doorbell button was pushed both worked great, but the mechanical chime (a NuTone from the early 60's) would not work. It tried to activate both of the plungers and it made a humming/buzzing noise. The existing transformer was showing 20VAC, but after watching some other videos online & reading what happened to others, I ended up getting one that was a 24VAC 40Va for more current. That fixed the problem of the chime not working when the video doorbell button was pushed. Many thanks to my stepdad for helping me with the wiring & the multimeter usage.

[@DW10000]

Helped a ton. Thank you.

[@babsmcwilliam4856]

very clear and precise excellent

[@boykinlp]

Thanks for the information on how to test if I have enough voltage for a Ring Doorbell.

[@davidmarker8576]

Thank you so much. I really didn't want to try and find the transformer to test the voltage.

[@onwardtotheedge]

Extremely helpful video. I watched several others but none explained why I was not getting a reading when touching the multimeter to the connections on the chime. Thank you!

[@rswow]

Is a higher (24V) one better than a lower (16V, 18V) one? I haven't found an answer yet...

[@diegosiliezar]

Great video thank you 🙏🏽

[@mrundle]

This is awesome, thanks!

[@spontaneouswill007]

Thanks excellent explanation.

[@theHAL9000]

Terrific video; covers the subject. 👍👍

[@Sam_420]

Thank you this video helped me ❤️

[@timc8913]

Awesome. Thanks for sharing. New subscriber here. 👍🏼

[@tonybarnes7516]

Thanks wish i could have found this video earlier before the four trips to Lowes.

[@OneHourSmartHome]

LOL, Glad I could help

[@victorneckar7743]

Cool thx, I appreciate it 👍🏻

[@jk71687]

This doesn’t mention the VA. I have 16V but it’s only 800 ma so it’s only getting 12 VA. Correct voltage doesn’t mean it’s powerful enough.

[@IndialanticRob]

Really appreciate !

[@dig1035]

Thumbs up and subscribed!

[@shaunl446]

Thank you

[@johnnysavagesavage3207]

Thanks a lot it was a good video

[@ajrollan5304]

Thank you for the video

[@OneHourSmartHome]

Thanks for watching and your support!

[@bwg2020]

good job explaining why testing the chime gives a bogus reading!

[@afiqbaharudin]

Thank you for sharing, it's helps a lot.

[@AntonioClaudioMichael]

52 videos later and boom a person that actually gives helpful information thank you so much for the information I found my door bell its in the hallway but I can't find the transformer my house was built in the 60s

[@OneHourSmartHome]

Glad I could help and that you were able to finish the project thanks for watching!

[@AntonioClaudioMichael]

@@OneHourSmartHome my transformer is inside the breaker box got everything fixed thanks for your help

[@micheleschuster0712]

​@@OneHourSmartHomelink to full video you mention for full installation of the pro please

[@SS-my8wb]

Great Vid. Would a 24 v 40 va transformer require thicker guage wire?

[@ccdem]

Wonderful video! Quick follow-up. If you have the required voltage at the transformer, can you ignore the power kit that Ring includes with the doorbell?

[@cellaonline]

Hi! Would this transformer also help using a smart doorbell designed for 110V to work in a 220V environment (Outside of the US)? Thanks in advance,

[@maksymillian71]

Great advert for that multi meter

[@goripple438]

Seriously!

[@sebastiangonzalez7515]

Only video I found that helped!

[@liamsandie]

A hager st301 transformer says max 30 minutes continuous usage on the specifications. Does connected to a camera doorbell mean its under continuous usage?

[@michaeldelarosa1604]

What if we are over the range for our video doorbell? For example, 31v for a 16-24v doorbell.

[@chadsix]

Got a question... i got a 30 VA transformer 120 that goes down to 24v but it puts out 18v n when i read at the doorbell clicker its 10v. The guage wire is 18 and also it runs about 84 feet in the house. Do you think my problem is that the wire is running too long or that its VA is low or theres a bad connection with the wires, possibly being pressed to hard? Ohms i read about a 2 on the low side and 53 on the highside. The

[@jonathanr1913]

I have three Lorex 2k video doorbells and a single 24VAC 40TR. It doesn’t seem like I have enough power for all three doorbells. Even when I remove the doorbell chime from the equation it still doesn’t seem like the transformer has enough juice. What am I doing wrong? Do I need more transformers?

[@tonyhwang3888]

My transformer is made in Canada by CGE. Rated at 24V-40VA. A monster. Voltage is one thing but how about VA(Volt-Ampare) rating?

[@alkalinelito]

Hi, can you recommend a 230v transformer ?

[@leomerino3906]

My doorbell has been going off on its own: using a WiFi Hikvision HD2. Support don’t know what’s going on, checked transformer 17.66v. Any suggestions on what will make it sound on its own?

[@arkrainflood]

when i test the transformer the multimeter will briefly show 19vac and then show "1 ." (note, if the test leads are not touching anything they will show "0.00" so, i am guessing the transformer is bad...? i have a nest hello doorbell. what is strange is that the nest doorbell status light is on and i can stream live video on the nest app. the nest doorbell will make the chime sound in itself BUT the indoor mechanical chime will not operate. comment? advice?

[@john_thorpe]

I was figuring that you could test the voltage at the switch as that should be the only "open" part of the circuit, but this confirmed my thoughts.

[@heyderbud1431]

My transformer says 10V / 5VA , but when I tested it, it’s reading between 16-17v. My Nest Hello works fine as well. What could be happening here? Do I need to install a new one? Thanks.

[@JKinLVN]

Great Video. Rookies need to watch the ENTIRE VIDEO! Voltage at transformer = 22 V Doorbell = 0V (Pressed = 14 V) At switch = 21.4 V

[@OneHourSmartHome]

Thanks for the summary and comment.

[@JKinLVN]

@@OneHourSmartHome - Thank you! This helped me out a great deal!

[@JohnHallgren]

@@JKinLVN confused as how does the lamp in switch get power? If switch isn’t being pressed, I understand that chime wouldn’t register the full voltage and ring but it’s getting a tiny bit...but lamp provides a connection between black and white so where does the other voltage go? Do you follow my questions?

[@AGhostInTheMachine]

@@JohnHallgren the little light is only drawing the current it needs

[@richardl6751]

@@JohnHallgren The lamp is connected across the switch internally. When the switch is open (un-pushed) a small amount of current flows through the lamp. The current is small enough that it will not activate the chime.

[@Dblx1]

I have a video door bell from Xfinity. After getting the video door bell, I've noticed my doorbell is producing a light hum. Could my transformer be on the edge for voltage?

[@stevenolivero5207]

can this work witha 24v dc velux window

[@Marco-bb7np]

What is the wire gauge that goes from the transformer to the ring bell camera?

[@paolocosentino2984]

Great video! Got a question, my doorbell is making that buzzing noise when the button is held down (similar to how yours was at 5:17) Is there any way to correct that?

[@OneHourSmartHome]

Couple things to try. 1. make sure that nothing is interfering with the chime like a loose wire that prevents it from ringing. 2. Try changing the terminal that is currently on the front to the back on the doorbell chime or vice versa depending on where it's currently connected. Sometimes the chimes burn out and switching the terminals can fix the issue as the other chime most likely has never been used if you only have one doorbell on your house. 3. Try replacing the chime: amzn.to/3lEVrcp . 4. Use a higher power transformer.

[@KasamS]

Ive just checked mine and its 18v does the current matter or thickness of wire? Seems to be as thick as the one you're using

[@tomjackson8022]

Great video. My transformers showing 16v (old house) but doorbell is only showing 4v. Guess the doorbell needs go? Or is the wiring faulty?

[@jamiebell1690]

I found similar results with mine. Did you ever find an answer for this?

[@micheleschuster0712]

link to other video you mention in installing pro doorbell full video please

[@gw6667]

I looked for it and didn't see it either

[@beowulf555]

The chime says use 16v transformer. What if I replace the transformer with a 24v one for the doorbell? Is that bad for the chime?

[@KefirTView]

So is your incoming Voltage 120V from a power source in your house and is then stepped-down to 24V by your transformer?

[@ianamor3412]

Is the existing chime going to dingdong if you press the ring doorbell?

[@HugDeeznueces]

How to test the transformer itself??? I need a video!

[@scottsheck]

I have a two wire setup also and I measure 22 volts at the transformer, but at the chime, I’m also getting 22 volts even when not pressing the doorbell, And at the doorbell, I’m reading no voltage. Why would I be getting 22 volts at the chime?

[@Miahawcal]

Hi, my ring health device reads: Your transformer doesn't supply enough power. They recommend installing a Ring Hardware Transformer, do I really need to address this? My voltage level is at 10, was wondering if you have suggestions - Thanks for the info!

[@fect900]

So my ring doorbell just the basic one, it won’t keep charge on the doorbell power, it’s a 16v 10va transformer, would it help to get a higher 16v 30va or a high voltage and va? Not sure, let me know thanks!

[@OneHourSmartHome]

Yes, you should get this transformer: amzn.to/37UsEKx or read this: www.onehoursmarthome.com/blog/ring-doorbell-pro-transformer

[@darienthompson2972]

Hey, for the Ring Doorbell Pro. Do you have to have a existing charm or can it be installed with just connecting transformer and running wires?

[@OneHourSmartHome]

You can connect it with an existing chime or you can just install it with a transformer like this one: amzn.to/3bBJD7P and it will work without an existing hardwired chime. What's nice about the ring is that if you don't have a hardwired chime you can connect a wireless ring chime like this: amzn.to/3aLuIIG or use and Alexa device like and Echo Show 5: amzn.to/3aJql10 as a chime if you want.

[@jonathanr1913]

Do you think you can do a video with a three door bell setup or maybe even send me a hand drawn sketched diagram. I’m so lost with this

[@joegolok]

Hi! I used a Skybell HD for 2 yrs no problems, but then I got some power warmings. I upgraded from my original home transformer (turns out it was 10V) to a 16V unit. My Skybell was still having intermittent wifi and reset problems after that (I noticed it a few times after the button was pressed). I got irritated and upgraded to an Arlo video doorbell, but that also mentioned low power. I bought a 24V transformer and noticed I get 25ish V at the transformer, but only around 13V at the doorbell. Any idea what might be causing such a drop? I have a basic old chime and I only have a front doorbell. I'm wondering if maybe it's cuz the wires are so thin it can't support that voltage?

[@OneHourSmartHome]

Try replacing the chime, most likely where your problem is and easier than running new wiring.

[@JackAdrianZappa]

I had tested my transformer and it gets 16-16.5V, but at the Hello Doorbell, it's around 15V. Is that normal?

[@faize28]

I'm curious does the transformer have continous voltage

[@dap2u2]

Why would 81 people not like this video? Guy is trying to help people out. "Some men just want to watch the world burn"- Alfred Pennyworth

[@thonchaiyangywjpheej7573]

Is it safe to touch the chime while the power is on?

[@user-sn3cs2hd8r]

I am getting 17.5 v at the transformer but still have problems with intermittent power - is it that the transformer is overheating and doing a reset? I even replaced the transformer and it still cuts out a few times a day? What could be the problem? Ring Pro

[@sidneywhite749]

My house chime transformer is 12 volts the Blink door bell wants 16 v. If I change the transfer to 16 v will it damage the house chime.

[@mikecoughlin4128]

from what I’ve seen in the comments on Amazon from purchasers, lots of people have sufficient power to run the doorbell but not to charge the internal batteries. So there apparently is a Minimum and a recommended. I’m trying to figure out the recommended so I know I will have enough power to keep the batteries charged.

[@spencerfields6575]

What happens if the white wire is not going to a chime? Can you get enough Voltage with just the red wire running to the transform but the white wire being buried in a wall somewhere?

[@saif786salem]

Will a bad doorbell transformer effect the voltage or rather power in the other outlets in the room.

[@tdbass2968]

Saifu if a problem was on the output side (doorbell side) there is a good chance it will not affect any outlets on the same circuit because a transformer isolates the input side and output sides of its internal circuitry. The 2 sides of a transformer are wire windings that share a common electromagnetic field but the wires do not actually touch each other. If a problem was on the input side of the transformer and you had issues I would assume you would be tripping the circuit breaker. What kind of problems are you seeing?

[@cmdrjamesson]

you might want to consider editing this video so that you saying "ok google off" does not activate people's google assistant! otherwise thank you for this video. it answered exactly the question that i had.

[@danielm1991]

How do I test the va

[@redfirewolf4186]

My house just finished being built. I don't know if they installed a powerful enough transformer. It's there any way I can test how many VA it is? From my understanding it needs volts and VA correct?

[@benflores5620]

VA= Watts. V=Voltage, A= Amperes These transformers are low voltage, which means it will step down (lower the voltage) from 120V to the low voltage required for the doorbell to work.

[@spacecoastz4026]

The answer is yes, it needs both volts and VA's.

[@mlojack3434]

Where is the Transformer located for your doorbell trying to install ring doorbell had it all working it started talking then it stopped?

[@AntonioClaudioMichael]

Trying to fix the low voltage that my adt tech told me my adt smart camera door bell is having problems with low voltage transformer

[@flojotube]

Antonio Claudio Michael - ADT sucks.

[@sandywjo5]

Read some reviews of people who did get 16 volts during test and the ring 3 still blew their transformer? I cant have this happen because we cannot find our transformer to replace it.

[@utilitymaximizer9026]

That's very informative. What is the specification of this transformer, 16 or 20v? Also, how do I test the voltage-amp of my old transformer with no label? It reads consistently between 16 and 17v, so it should be a 16v transformer.

[@OneHourSmartHome]

If it's reading between 16 and 17 its a 16v transformer.

[@aaronh888]

Great video, thanks. I have 18v at the transformer and none at the doorbell wires. I'm not sure where the chime is (new house to us). The other odd thing is that the wire for the door bell is 2 strands but jacketed together. This doesn't seem right if 1 wire goes to the transformer and the other wire to the chime.

[@davidyang1768]

Trying to install a Ring Doorbell. My Transformer reads 20 volts but the power at the doorbell reads 1 volt. Any ideas on what it could be? I'm starting to think it could be the cable that goes from the Transformer to the Doorbell. Thanks!

[@chasefranklin4477]

Same here. You figure anything out?

[@davidyang1768]

@@chasefranklin4477 No sir, ended up just installing the Ring and using its battery. I have to recharge it once a month or so.

[@AM2PMReviews]

Where can I find my transformer? My new Arlo was working but now it isn’t.

[@OneHourSmartHome]

This post identifies common locations: www.onehoursmarthome.com/blog/how-to-find-doorbell-transformer thanks for subscribing.

[@kenachappell1]

I had a digital doorbell installed and it worked fine. I switched it for a mechanical one to install ADT‘s doorbell. Now the doorbell chime keeps making a buzzing noise. Could it be because the ADT doorbell is it completely installed?

[@OneHourSmartHome]

I don't have any experience with the ADT doorbell but it could be their product or the chime could be at the end of it's life.

[@brokentissuebox]

I’m getting 28v on my transformer and on the wires they connects to the doorbell. But my video doorbell doesn’t power on still.

[@JKinLVN]

Doorbell transformers are usually located outside the home along the siding or on a wall in the garage. They may also be fixed to a wall in the basement or closet near the front door or entryway. If you don't see it in any of these places, check the walls in the attic. It may be tucked behind the insulation.

[@OneHourSmartHome]

Red, good tips we also have a post on it here: www.onehoursmarthome.com/blog/how-to-find-doorbell-transformer

[@ethiceze54]

I've been looking for mine for a few days now. I found the furnace transformer in the basement and that's it. I am almost positive it's in the attic, but it's too small for me to fit in. I hate whoever decided that was the best place for it. I'm getting about 20 volts at the the button, but the chime is an old mechanical Trine and says to use a 10va transformer on it. I'm gonna go ahead and hook the new doorbell camera up and see if it will work, if it doesn't, I guess I'll have to find a Jockey that moonlights as an electrician, or vice versa.

[@kartboarder22g17]

@@ethiceze54 If your getting 20 volts at the bell your good. Doesn't matter what the chime wants. Probably the chime was a min. of the listed voltage.

[@Alex-The-Working-Class-Hero]

What is the easiest way to locate my transformer? I can't seem to find mine! I've followed the doorbell wires that seem to lead back to the fuse box, but I don't see the transformer. Trying to replace it, because I've installed 2 video doorbell

[@JohnHallgren]

Hopefully you found the answer already, but for others who may read this, at my friends house his transformer was on the ceiling of the closet in the main bedroom.

[@floridagirl386]

Hey i got another ring for cheap & i want to put it under my pool building that faxes the big garage. Am i able to just pull an outlet out & use the wires from that? Is it too high voltage? How do i find out?

[@OneHourSmartHome]

You can't use an outlet (too high voltage) but you can use a plug in transformer like this: amzn.to/3br6r7X which will work and you can plug into your existing outlet the transformer steps down the voltage form 120V to 24V. I also recommend using an outlet cover: amzn.to/2zxwTQ4 for an outdoor outlet to keep the transformer from getting wet.

[@floridagirl386]

@@OneHourSmartHome oh my thankyou so much!!! Is that the exact one i need?

[@badrianna7710]

i have a question, if i don't have enough voltage for my nest doorbell cam. what can i do? any recommendations ?

[@OneHourSmartHome]

Yes, you can upgrade your transformer to a higher voltage with this transformer : amzn.to/3b9PKh8 which should solve the issue.

[@Mafioso1731]

So wait do i have to test the transformer or doorbell??

[@willie1511]

My plunger does not seem to pull back powerful enough for a Cleartone Chimes two chime doorbell. Does that mean there is not enough voltage?

[@OneHourSmartHome]

The doorbell transformer may not have enough voltage or your doorbell chime could be worn out.

[@ellygeh]

My transformer voltage is running at 15.8. Is that safe to install or do I need a new transformer because of that 0.2 v difference?

[@OneHourSmartHome]

That should be fine.

[@Gabbynator999]

mine show 12 v rip

[@DavidRodriguez-wd2sz]

Question u used the red probe on red on the transformer,the on the door bell deal you tested the red probe on the white wire why is that?

[@AGhostInTheMachine]

if you get it backwards, the reading will just be a negative number on the tester

[@jvpokc]

I’m reading 27.5 volts AC at my doorbell button. Will this be too much voltage for the Ring Doorbell 3 Plus?

[@Chriswguerra]

Mine says 25-26. Will it hurt it?

[@jvpokc]

@@Chriswguerra you should be fine. I installed mine with the 27.5v and it’s working perfectly.

[@Chriswguerra]

Jamison Video Production thanks for responding!!!! That’s great to hear

[@patvoog6739]

My skybell slimline works fine until the button is pushed, then the chime rings and the chime box stays buzzing, the “plunger” moves up and down a bit constantly until I disconnect the power. I get 21.4 Volts from the transformer. Tried using a 10ohm 1/2 watt resistor like other places suggest but it blew right away. Any ideas? Brand new chime box, brand new transformer.

[@chasefranklin4477]

Same here. Figure anything out?

[@ThomasSmith-ci5nl]

I have 18v at the transformer and 1 v at doorbell?

[@COW8OYP4TRIOT]

Holy long way around the barn....

[@saif786salem]

Will a bad doorbell effect the other electrical outlets in the house

[@kartboarder22g17]

I've always switched my doorbells without shutting off the breaker. Yet, I always assumed it was DC current and so I didn't bother to shut it off. Yet, now I'm seeing it's AC, and I've always been told it's not the voltage that kills you, it's the AC which has the power to stop your heart. Anyone else have a take on this. I suppose as the voltage is so low under 30 that the potential is too low to be of any worry, or am I wrong?

[@jk71687]

Has anyone ever used a plug in for ring pro? Ring is telling me 12 VA will work but I always thought you need to be closer to 20-30. Also there’s no resistor on the plug in. This is all pretty confusing. There’s a lot of conflicting info out there