How to Get People to Listen to You | The Harvard Business Review Guide

Рет қаралды 122,165

Күн бұрын

Пікірлер: 42

@praveenrohankar1014 7 ай бұрын

Key Takeaways - 1. Active & engaged listening is the prerequisite 2. Lay the groundwork - a. Call for attention - Put critical ideas in writing b. Build a relationship, if possible 3. Pay attention to words a. Get to the point with only the required context. b. Simple.Clear.Direct.Neutral choice of words c. Start sentences with I rather than You, to avoid pointing d. Use And instead of But e. Use hypotheticals if required 4. Repeat the critical message 5. Change the tenor of the a. Take a step back to calm down things b. Focus on the process rather than You vs Me 6. Body language - CENTER method

@jamesmichaelwalker683 3 ай бұрын

Thx for focusing on this topic! I. Ten Top Soft Skills are now helping companies improve their performance and the wellbeing of their employees: 1. Listening. 2. Communication. 3. Delegation. 4. Trustworthy. 5. Critical Thinking. 6. Problem-solving. 8. Motivation. 9. Discipline Management. 10. Time management. II. Leaders also need to avoid the DICTATOR-BY DEFAULT SYNDROM. In other words, everyone needs to be involved in the decsion-making process. Their view needs to be considered so that when the time of implementation will come they will all be fully engaged. III. Leaders don't need to fear conflict. They need to be able to transform DESTRUCTIVE-UNHEALTHY-EMOTIONAL AND INTERPERSONAL CONFLICT INTO CONSTRUCTIVE-COGNITIVE CONFLICT. IV. Leaders need to be ready to make HARD-AND-FAST DECISIONS mainly in a complex context. To do so, they need to be aware of what DESICION SPIN IS AND FIX IT.

@michael-ov9mt 8 ай бұрын

Excellent video. Obviously not everyone at Harvard has taken this lesson to heart. Thank you for this. Once again, very helpful

@EcomCarl 8 ай бұрын

These tips are gold for anyone navigating the dynamics of workplace communication. Mastering the art of being heard without raising your voice can truly elevate your professional presence and effectiveness. 🗣

@jason23miller 2 ай бұрын

Stunning insights and guidance. Thank you for this video!

@prasannakumar8702 7 ай бұрын

00:03 Effective communication at work requires active listening. 01:18 Increase chances of being heard 02:34 Be concise and choose your words wisely. 03:59 Effective Communication Techniques 05:16 Repetition and adjusting conversation tone are key to getting people to listen. 06:27 Improve communication and body language for effective conversations 07:38 Body language plays a crucial role in effective communication. 08:58 Listen to all employees and be aware of biases

@sarvarbekrakhmatillaev4388 3 ай бұрын

Very intersting and profitly video. HBR good job and thanks for sharing good feedbacks

@lauripotter8120 8 ай бұрын

This was very interesting both as a teacher and a spouse. (Talk about communicating to a less than receptive audience!) I especially appreciate the advice for administrators.

@rontonkin7751 8 ай бұрын

Nicely done. Good to see something so practical presented in such a grounded, level-headed way, I heard you!

@mannesudharshan950 7 ай бұрын

Great presentation, the advices are so beneficial to enhance communication skills and implement at work place with effective strategy. Thanks for providing us such a precious content.

@PJeeMJ 2 ай бұрын

Very useful. I do love it.

@dereckcesser 5 ай бұрын

Liked it, very useful and probably requires practice 😉 what stroke me (which is probably part of effective/active listening) is how you end up asking open ended questions in many scenarios. So, can we say "in doubt ask questions"? 😄 thanks for the tips

@tariqz5384 8 ай бұрын

Excellent. Full of useful information in a very concised video. Is she just a presenter or also author of this video? I think if all the videos of the KZbin on selfhelp and related topic will be rated it will definitely be among the top 100. At least 20,000 videos I have watched so far

@coptimal 6 ай бұрын

This reads like you are a leader IRL - True?

@tariqz5384 6 ай бұрын

@@coptimal Thanks. I really value clear communication, especially when it comes to leadership.

@othmane-mezian 8 ай бұрын

Well presented and to the point

@selinov 7 ай бұрын

This seems like great general advice, AND sometimes, it's okay to show emotions at work. Sometimes, you can control your anger AND let it help motivate your team toward a goal. As a male in Western culture, I'm often encouraged to "be myself" or "take control," while my female counterparts are encouraged to follow all the guidelines in this video. While I find this advice worthwhile, I also understand that there's a time and a place for everything.

@coptimal 6 ай бұрын

This reads like you are a leader IRL. True?

@jamesmichaelwalker683 3 ай бұрын

Go HBR!

@pankajpal6907 4 ай бұрын

Spectacular, awesome

@bobleonard7122 8 ай бұрын

Useful. well presented, HBR view of common sense. I was looking for tips for general conversation. I know what gets attention in the business world. Conversations that could impact an employees salary or standing. Maybe add what food is being brought in for a lunch meeting, depends on how good the food is.

@lunalove1716 8 ай бұрын

I love this! Thank you so much !

@narcissistwhisperer 7 ай бұрын

The first test is to see if someone is actually open to listening. Without that, none of this will make a difference.

@paularoberts320 8 ай бұрын

Remember to breathe, 😊

@niteshmishra6801 7 ай бұрын

I am from India and watching videos from your KZbin channel helps me improve my learning skills. Thanks alot Harvard Business School.

@SafiullahWasiullah 8 ай бұрын

Nice one ❤

@advocateghulamabbaswattoo1310 8 ай бұрын

Excellent ❤

@kaberle7 8 ай бұрын

I want to know the brand and color name of her lipstick. It’s very pretty but not overwhelming.

@Geneva-g4c 8 ай бұрын

Very helpful and practical advice. Please correct the spelling of communicate in the slide on CENTER.

@mainuddeenkhazi1072 7 ай бұрын

Nice content and an up to the point presentation. I have to say a very poor script, in the beginning of the video it is recommended to not to use “But” and instead use “And”, even then “But” has been used a lot of times in the video. You can’t teach something what you are not following.