How to Get People to Listen to You | The Harvard Business Review Guide

Being heard at work has less to do with volume than strategy. And in the workplace, it'll have a huge impact on whether you’re seen as competent, get credit for the work you do, and are able to get your job done. Here are a bunch of practical tips to improve your chances of being heard at work without having to yell.
For more, check out this HBR article: hbr.org/1995/09/the-power-of-...
And here’s our video on how to be a better listener: • The Art of Active List...
00:00 You don’t have to shout!
00:44 First, you need to listen
01:17 Lay the groundwork
02:33 Pay attention to your words
03:22 Dealing with heated situations
05:30 Change the tenor of the conversation
06:55 Watch body language
08:55 Side note for managers
009:41 Conclusion
Produced by Amy Gallo, Jessica Gidal, and Scott LaPierre
Video by Elie Honein
Design by Alex Belser, and Karen Player
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[@EcomCarl]

These tips are gold for anyone navigating the dynamics of workplace communication. Mastering the art of being heard without raising your voice can truly elevate your professional presence and effectiveness. 🗣

[@michael-ov9mt]

Excellent video. Obviously not everyone at Harvard has taken this lesson to heart. Thank you for this. Once again, very helpful

[@EzGulnazIm]

This was wonderful and insightful and very informative. Thanks 😊

[@rontonkin7751]

Nicely done. Good to see something so practical presented in such a grounded, level-headed way, I heard you!

[@othmane-mezian]

Well presented and to the point

[@lauripotter8120]

This was very interesting both as a teacher and a spouse. (Talk about communicating to a less than receptive audience!) I especially appreciate the advice for administrators.

[@lunalove1716]

I love this! Thank you so much !

[@mannesudharshan950]

Great presentation, the advices are so beneficial to enhance communication skills and implement at work place with effective strategy. Thanks for providing us such a precious content.

[@advocateghulamabbaswattoo1310]

Excellent ❤

[@tariqz5384]

Excellent. Full of useful information in a very concised video. Is she just a presenter or also author of this video? I think if all the videos of the KZbin on selfhelp and related topic will be rated it will definitely be among the top 100. At least 20,000 videos I have watched so far

[@bobleonard7122]

Useful. well presented, HBR view of common sense. I was looking for tips for general conversation. I know what gets attention in the business world. Conversations that could impact an employees salary or standing. Maybe add what food is being brought in for a lunch meeting, depends on how good the food is.

[@SafiullahWasiullah]

Nice one ❤

[@selinovaldes]

This seems like great general advice, AND sometimes, it's okay to show emotions at work. Sometimes, you can control your anger AND let it help motivate your team toward a goal. As a male in Western culture, I'm often encouraged to "be myself" or "take control," while my female counterparts are encouraged to follow all the guidelines in this video. While I find this advice worthwhile, I also understand that there's a time and a place for everything.

[@paularoberts320]

Remember to breathe, 😊

[@TomMarcotte]

Aren’t some of these suggestions a little bit on the passive aggressive side?

[@cwks3510]

Unfortunately the many good points, and overall message, are tarnished with several passive agressive recommendations and examples. Not for C-suite

[@kaberle7]

I want to know the brand and color name of her lipstick. It’s very pretty but not overwhelming.

[@narcissistwhisperer]

The first test is to see if someone is actually open to listening. Without that, none of this will make a difference.

[@user-qb2cs6xf2o]

Very helpful and practical advice. Please correct the spelling of communicate in the slide on CENTER.

[@3APNHA]

I swear most of this is actually impossible for adhders

[@mohsinshaikh1890]

I thought she is kyrsten sinema

[@djtomoy]

just get on social media and say somne crazy sh!t and post up some spicy memes, people with listne to yo then!!!

[@niteshmishra6801]

I am from India and watching videos from your KZbin channel helps me improve my learning skills. Thanks alot Harvard Business School.

[@BonaparteStyle]

Or... just illegally encamp the Harvard lawn

[@Icebrg313]

I wanted to watch this video until I saw the word Harvard.