Here's What Happened to Our Hummer EV When It Broke Down & WHY We Traded Our F-150 Lightning for It!

[@thomasr5798]

Glad it worked out and GM got the Hummer back to y'all so quickly. My concern is, if this happened to a 'regular' person, would GM respond with the same speed and comprehensive care? Based on my recent experiences with GM dealerships, they would not.

[@Mark-zz9rt]

NO NO NO

[@mauricemotors8207]

Hence why don’t buy a 110k turd

[@Travelmore1024]

EXACTLY

[@aceyorba]

No way...

[@Taino871]

Hell no! We are the “ Peons”…. GM Gave me personally all sorts of crap with my POS H2. Because of the trash I was handed from GM I went back to my first love FORD they started the game and perfected it in my opinion. My Lightning is truly a fun great truck, I will never go back to GM. Ford has been very good to me and I’ve never had issues with the service dept, and yes my previous Fords have had issues. But they were addressed quickly… unlike GM.

[@spizike9866]

$115,000 for a vehicle and you have to pay extra for a spare tire.

[@jackylsmith8138]

At least you can get a spare tire. $150,000 Tesla’s you cannot get a spare tire. Call a tow truck that is the life of a Tesla owner.

[@Iamthestig42069]

Rich people are their target and rich people are useless, most of them haven’t turned a wrench in their life. I love watching rich tourists fail at changing tires but most just call a tow truck

[@joatmon1857]

@@jackylsmith8138 Agreed and as a roadside assistance employee most all EV's are a major PITA to tow not to mention places to take them to get them fixed are VERY limited!!!

[@franktags136]

Well said, be careful though, people will troll you and call you a broke looser for the comment. I can only guess many people today truly don’t actually work hard for their money which is the only reason these fools would pay these crazy prices. 👍🏼✌🏼🇺🇸

[@maxhenry1977]

Yeah, $5k for step lights, a spare tire, jack, and bag of crap? What a rip, c’mon gm, you’re losing big time.

[@hellkitty1014]

Those are GMs helicopters following you guys to make sure it doesn't breakdown again.😂😂 Reminds me of when Henry was being followed on Goodfellas.😂😂

[@mikelliteras397]

No kidding. They don’t want anyone knowing what a pos it is.

[@NoJoey]

Blackhawks are search and rescue which are used in rescue scenarios in co mountains. So boulder county just knew to send sar to follow you.

[@greatergood3706]

I would have left it at the dealer, no way would I have taken it home. Give me back my money 💰

[@josemuniz2878]

😂😂😂😂

[@seiph80]

Hilarious! And I love that movie, BTW.

[@jimsteinway695]

I’m happy to know you shoot your videos in chronological order, because if you went back and forth in time, that would be a LITTLE bit more important than any truck you have

[@markcoopers1930]

88 mph baby

[@canadianpirateanders9951]

totally worth 115 grand. seems so simple to use as well. got to love affordable cars made for everyday people.

[@stackchn]

I love how GM said it was a mere "anomaly". My problem is that a supposed " little " glitch can render this $100k off-road capable beast absolutely useless.

[@xxZerosumxx]

At a company I worked for a few years ago, the owners son placed a project bid and forgot to add one zero. Needless to say they were in the red before even stepping onto the jobsite. The owner called it a computer glitch. Did his son loss his job? Of course not. Anyone else and he would of kicked him out in a few seconds.

[@ReachOutToWilliam]

Should'a called Trailmater.

[@kelly00000111111]

Right? Imagine said small “anomaly” forcing this 6,000 lb vehicle into park at 65MPH then trying to justify the software being at fault.

[@TotalMCAddict]

As a Gm mechanic, GM software is pretty crap and anomalies do happen more than you'd like. Had a brand new 2020 cadillac ct5 completely shutdown and would not start. Had it sit for 24 hours and an over the air update fixed the vehicle like nothing happened. Scanned it after and checked if anything happened and no bueno...

[@wayneschnaak762]

It’s completely useless anyways, unless you use it for groceries.

[@guycocoa211]

When my Chevy Bolt was getting its battery replaced due to fire hazard it took four trips to the dealer, numerous emails to GM corporate and finally the presence of the District Manager with GM Technical Assistance on the phone while they updated the vehicle’s firmware to get it properly installed. It leaves the impression that GM and its dealers have a long way to go to support software-based vehicles.

[@AnthonyEvelyn]

What happened to you is what many others have complained about. Dealing with GM is not really a nice experience, something they really need to improve upon.

[@sk8777kid1]

You should have bought anything other than a Chevy. They are junk.

[@ryurc3033]

I swear my 22 year old, 200000 mile Oldsmobile bravada is more reliable than anything made in the last 5 years.

[@sk8777kid1]

@@TheyreStillOutThere I have a friend that works at Hendrix Chevy in Kansas, he told me that GM has the cheapest overpriced cars on the road with the most problems.

[@sk8777kid1]

@@ryurc3033 that’s a fact, the never should have went away from their cast block engines, they were stronger and better than the ecotech crap theh make now. The 4.3 the 5.3 and the 6.0 and the 3.8 never should have been phased out.

[@richmeyer2064]

You guys are SO forgiving! That software update should have been addressed before you got your hands on this vehicle.

[@modbox9560]

People eventually in time will start hacking the embedded memory just like newer windows os systems are they come out because of better security every version!! Everyone should expect over time there will be security flaws over time and you'll need to do your job and bring them to dealers

[@WolfGamer2468]

What if it's the software they weren't aware of

[@richmeyer2064]

@@WolfGamer2468 the dealer needs to be aware or he's not doing his job 😇

[@WolfGamer2468]

@@richmeyer2064 makes sense of course

[@WolfGamer2468]

@@richmeyer2064 maybe

[@markhightower647]

Would be interesting to see how that 276 range drops in the winter. Sub freezing weather will drop that range substantially.

[@leadfoot8593]

All that energy to heat the interior, warm the batteries, electric ain't there yet.

[@AndrewTSq]

and in sweden they have warned that we need to save energy, and there is a possibility of electric cutouts... so your car might not even be charged on the morning...

[@philorgneopolotin8762]

Based on the sheer size of its 200kWh battery and how inefficient it already is, probably not too much. Doubt it’ll lose more than 15-20% in the worst weather a normal person might deal with. Most EVs that get hit that hard are usually because they’re relying so hard on efficiency and relatively mid-small sized batteries, but this is already brute forcing it’s way through even the best conditions

[@k.k.52]

@@leadfoot8593 sure it is! Just look to California...

[@billmafturack8189]

Try a test up here in Northern Ontario Canada , winters are a tad chilly with temps reaching lows of -40 windchill exceeding - 50 or colder … see how far you’ll get never mind that there are very few charging stations … good luck 👍

[@COChevyTrainMan1990]

Selling three vehicles (FJ Cruiser, Silverado ZR2, and the Lightning) to get the Hummer EV is quite a trek. Though I really wish they kept the ZR2 to do a comparison. That would be a great video idea to do, TFL. Absolutely love the Hummer EV, very awesome and badass truck. Can’t wait for more. Thanks again, TFL crew.

[@Propelled]

🥺

[@hellkitty1014]

I'm sure GMs top brass and PR team were all over this. What a colossal nightmare for them on their halo truck to breakdown, which so happens to be owned by a team with a HUGE following. I get it, things happen. But a few things: There has been a looonggg wait for these for years. They're $115K(!!!). But...$115K isn't enough because many have ADMs. Tommy's offroad experience wasn't confidence inspiring either.(although that was GMs truck) Good luck with the ownership, TFL! Keep the content coming for us poor guys!

[@billymckee9438]

Stopped me from buying one. I'm back to waiting for my Rivian Max Pack number to come up

[@olebloom1641]

Based on the notes from the dealer it's a known issue. Why the dealer didn't issue the software update before it went out is odd unless it came out after they picked it up but for 115K truck the dealer should have called and scheduled it. For that much money concierge service is a must.

[@hellkitty1014]

@@olebloom1641 MUCH agreed. This thing should be handled with the white-glove treatment, given the hype around it on top of the Ultium platform being so new and still trying to sway nervous buyers.

[@AnthonyEvelyn]

@@hellkitty1014 Exactly.

[@Mike.Macmyazka]

@@hellkitty1014 this is going to be the difference between legacy automakers and EV automakers. It will force the legacy companies to reevaluate and do things differently so they can compete or they face the very real possibility of going out of business in the future. Overall I think most have done a pretty good job given that they are trying all new things moving away from ICE but there are hiccups. Of course every maker will face issues. And especially with the parts shortages and what not when they may be foregoing something or using an alternative that isn’t as good as what they would normally use. Part of the reason I’m holding off on buying an EV until more of the supply issues are resolved.

[@robertk1049]

Part of the dealer’s pre delivery inspection process needs to be checking for the latest software updates and applying them before turning over the keys to the customer. Also, if GM doesn’t do over the air updates how’s an owner supposed to know if their software is out of date?

[@SuzukiKid400]

Easy. They could send you an email. GM knows the software version your vehicle has.

[@WoolyNips]

@@SuzukiKid400 that requires GM to spend money for customers

[@OM61777]

Usually the send out service bulletins for things like software updates or other minor fixes, looks they they forgot about this one.

[@PapaWheelie1]

You will know you need an update when the car stops moving in the middle of the road

[@dji1tommy29]

Pretty sure it is a requirement for them to check.

[@timgurr1876]

Enjoyed this video, especially the summary of the F150 Lightning. Towing is a big issue for EV’s. There was a significant difference with the trailer attached and empty versus the trailer loaded with the ATV. It would be interesting to compare those differences with an ICE F150. I was considering the Lightning but after watching a few towing videos, realized that the reduction in range with towing is a show-stopper. If I want to pull my boat from Minneapolis into Canada, I would be concerned how to make it to the Canadian lake from International Falls with the type of road for traveling. I assume that fast charging stations could be installed but I don’t see that happening for several years. At my age, I’m not certain that I will ever be able to buy an EV that would make practical and economical sense. Minnesota requires that EV owners submit mileage driven in an EV annually so that road taxes can be assessed (to make up for loss of tax revenue at gas pumps). I think it is great technology but not really affordable for most families, especially with the high inflation that is happening right now. Also, gas prices have been artificially escalated by current gov’t policies cutting oil licenses on Federal lands and the nonsense that the world is going to end in 30 years if we don’t drastically reduce CO2 emissions by 2030 or sooner. Also, the tax credit on EV’s is a big scam on taxpayers. The gov’t is not going to cut spending so the tax credit is only going to drive higher tax rates for everyone. All that said, I enjoy watching your videos on EV technology.

[@wolf9189]

Get a diesel lazy b .

[@Teufels_hunde]

Pretty cool truck. The first one I saw on the road was about 3 weeks ago and it was sitting on the side of the highway I take to work. It was there for about a week and a half. I wonder if the same thing happened.

[@TexasGolfer]

$115K and the dealer left on the side of the road for a week. 🙄 They should have been telling those clowns to get it back to dealer even if they have to carry it.

[@brentmacklem1872]

A week And a half? God sakes.

[@DesertTriDad]

Our XC90 recharge died twice within the first 4000 miles. We’re told that it is software. It is wild though because they essentially become paperweights, couldn’t even get it into neutral.

[@TonicofSonic]

You should have bought a vehicle and not a phone charger if you wanted to travel.

[@blackice7408]

N all these car companies wanna make all their vehicles fully electric only. Ur basically driving computers on wheels. Stick with gas vehicles

[@Mohammadkwt]

That's the problem with "electric vehicles" once they act up, which they will, it's gonna be bad. At least gas/diesel vehicles don't do such thing or completely lock down.

[@muskokamike127]

welcome to the new world......

[@mrrod3004]

@@Mohammadkwt wait till they start getting hacked

[@EGGINFOOLS]

So they let you drive off the lot with a known software issue that should have been updated before you took the keys?

[@afr1952]

GM seems a little sketchy these days. Hope this serves as a wake up call to them.

[@kevincampbell6490]

Let's all give a round of applause to Tommy for rebooting the Hummer EV.

[@187basslover]

😂😂

[@KalleSWBeck]

Like helping your dad with his phone

[@kevincampbell6490]

@@KalleSWBeck EXACTLY 😜

[@ironclaw6969]

I wonder how much it costs for a ctrl-alt-del button.,,

[@arenjay3278]

All things you should email the Hummer direct line about.

[@surfcityusaoc6384]

I just watched your video this morning. I want to thank you for the informative video. I also want you to know it was refreshing to see and hear how you handled a dangerous situation while experience frustration with this ordeal. It was refreshing to view and hear a video without a bunch of curse words and people acting insane. Thank you for being great role models!!!

[@gageb556]

You paid 115k for a hummer, immediately broke. I paid 750 for my Yukon. Has 280k on the clock and I’ve put 11k on so far

[@PlumbRalph]

Until the manufacturers make smaller Maverick/ Ranger size affordable PHEV & EV trucks for the real life working class people then the Hummer & Lightning Lariat & Platinum trucks are financially out of reach for most people. We can only enjoy them vicariously through your videos.

[@chrisE815]

Phev too

[@86309]

What about the power steering rack service warning? what was that about?- Good job on the coverage.

[@mclt8883]

This is the 2nd EV vid I watched from you. You guys do a great job educating. In fact you did such a great job showing me how much work and time it is to schedule a "fill up" there is no way in hell I am going through that.

[@rayrussell6258]

you are a very wise man.

[@Utubeisazzho]

Thank you for buying for our review pleasure

[@2ChannelListening]

I will be keeping my 18' Ford Lariat 3.5L Ecoboost for as long as I can keep it on the road. All of these prices are absurd. We appreciate you giving us all the data and letting the consumers see what's really going on! Keep it up TFL 👍

[@TonicofSonic]

In Just traded in a 06 f150 that had 208k and ran like newish and rode like new for only $1200 at the dealership. These guys would have never been stuck if they had bought that from me.

[@2ChannelListening]

@@TonicofSonic very true, however, that wouldn't make for a compelling KZbin video 😅

[@williamdavis4809]

Which should be about 3 more years

[@patmason7276]

Amazing how fast they can fix one when it's on world video.

[@Propelled]

Exactly. Love them to anonymously interact with the dealer.

[@williamgrissom9022]

Opposite Tesla. When owners complained on social media, Elon responded like the Soup Nazi - "No Tesla for you!".

[@jecs2123]

Trash

[@phild9813]

Yeah good luck getting that kind of service on your own.

[@dwightl5863]

What I'd like to know if it is/was a know software glitch, under what conditions or circumstances does it occur? That would have to be known to make the right SW patch and to test it so one knows it works.

[@EdwardVarner]

0:19 🤣 “my $100k brand new truck broke and it only took a day or two for Chevy to demand we make a video saying the hummer is good”

[@g-mang-man7924]

Just like the $54,000 Defender which became an $80,000 Defender, and all of the sudden.... Defenders are awesome! Any lights come on, just restart it, all warning lights go away!

[@flight2k5]

They’re good subjects

[@1970351C2V]

@@g-mang-man7924 I remember that. Roman said in the comments they were going to do something for charity to make up for the difference but I never saw any follow-up.

[@Esdeath_0001]

@@g-mang-man7924 the dealership cut a wiring harness while installing the winch! We now got a 80k defender

[@picklemetimbers3003]

Yup....Always gonna be 🐑 for big tech to control

[@michaelpatterson9897]

This was an excellent video based on the factual content. We're all learning more and more about electric vehicles and this video really helps. You are doing an excellent job educating all of us and we THANK YOU. For me, I'm not yet ready for one as our retired life includes frequent long distance trips. We live in Austin, and just this year have been to Florida twice, California once and a trip up to Illinois, Ohio and Michigan. Our 2021 Expedition is a very friendly and comfortable long distance runner but at an average 20 mpg regular gas on the highway she's a bit thirsty. But the daily range of over 400 to 450 miles is unbeatable.

[@slundgr]

I'm learning the software could be as big of an issue as the battery.

[@Adiscretefirm]

Perhaps I misheard, but the dealers report says "known software error" was responsible? I know this is naive to expect from a GM dealer, but maybe the 115,000 dollar truck should get a software fix before it leaves the lot? But I am learning a lot from this channel, things like 'Rover still sucks' and 'Hummers still suck'

[@agoodneighborautorepair2176]

I just to work to chevrolet dealer at the 90's, always problems with software on the new models....nice video, blessings

[@CarlosMendoza-qn6mj]

Let’s be honest this was a quick turn around because GM seen your videos and other channels who posted your video of the broken down Hummer and knew they had to fix this quickly. If this would of been a regular customer this Hummer would still be in shop being worked on. I even seen your video of the broken down Hummer on multiple news channels roasting EV vehicles. GM upper management was on this right away to fix your Hummer EV.

[@MrAPCProductions]

There are two of these currently at the local dealership with similar problems that have been in "service" for 34 days now. The new model for all manufactures is let the public RnD the vehicle and just slowly fix the biggest faults while developing the next nightmare generation. We hit peak engineering in the automotive industry in 2001. Almost everything since then has been multiple steps backwards.

[@clarkstonguy1065]

In this case since the fix was to reset everything by disconnecting the 12V battery and flashing a module with an existing issue - pretty sure any decent dealership would have done that. If it took a whole day, sounds like they may have taken some extra care though. Dealers only get paid for the reflash, and wouldn't have spent more than an hour on it.

[@slundgr]

@@MrAPCProductions Can you say "not ready for prime time?"

[@slundgr]

@@clarkstonguy1065 Assuming the dealer has anyone trained on the EV and would get near the vehicle.

[@NoJoey]

I thought they wheeled this vehicle in an earlier video, so the videos must be out of order. They talked with GM, broke down, and fixed this vehicle before the broke down video released.

[@blountscreek]

It would be nice to see what the Hummer cost to run for a month on daily usage charging every night at home. What the cost would be just charging at home and running errands around town, going to to work etc. I feel this would give a realistic cost of ev usage vs internal combustion engine gas prices. Keep up the good work

[@aussie2uGA]

You can calculate the price of your household energy vs gasoline easily. What they never talk about though is maintenance requirements. What is the cost of ownership to maintain both of these over 5 years?

[@WhoThisGuy515]

@@aussie2uGA an electric car is basically maintenance free. Regen keeps the brake pads new almost the entire time and the only fluid that it has is the coolant that's used for the batteries and because it doesn't get diluted by combustion it's on a 10 year interval.

[@WhoThisGuy515]

Between my EV and my Mustang I spend about $125 in fuel driving 40 miles a day 4 days a week for a month. I charge my EV at home only with a 240 plug and it's plugged in from 1am when i get home and is done charging by 6am. Here in CO i'm at .20c kWh and it costs about $50 to charge over a month. Now if your fast charging in public your not saving any money. Using my local costs i figured out that if fuel is below $4 a gallon and i'm charging publicly then I'm actually spending more money driving the EV.

[@aussie2uGA]

@@WhoThisGuy515 I gotcha, my point is they never speak of those reduced maintenance costs. Ever.

[@elblancochingon8138]

That will not be done as it would show the TRUE cost and shortfalls of the vehicle. Though they push the fact that they paid for this vehicle they do NOT pay for the numerous vehicles they "test" such as the original hummer ev...as such they don't want to piss the big companies off or they won't give them more vehicles to test( for content ) This is why they complain a little and then downplay the problem and spent countess videos talking up a vehicle that completely failed almost immediately. It is also VERY smart to NOT keep the vehicles long term so they don't have to make the big companies look bad because basically NOTHING new will last long term and even ends up being repaired under warranty numerous times. Quality of new vehicles is CRAP! And all electric vehicles range and charging capabilities are grossly exaggerated...don't believe it,do some research !

[@michaeltrinidad1217]

A regular customer would have had it at the dealership for about a month before they got it back. I have abandoned General Motors years ago. They have been putting out garbage for years now.

[@WhoIsThisGodPersonAnyway]

What a great send off for the lightning. It was a great truck that helped make a lot of great content

[@leebrewer7394]

Horrible range for anything proven by them, but a great truck right?

[@davec.3198]

Great as a commuter.

[@csebastian71]

Wonder if you can change the tire when off road on a soft surface. Did you find the tow setting on your hummer?

[@VaunShiz]

Can they change the tire of the truck period ? It weighs over 9000lb

[@leadfoot8593]

A 2 1/4 ton jack will lift a corner, but honestly the air suspension should be manipulated to not need a jack at all.

[@aelaan12]

I am semi retired and am very much looking into your reviews. They are factual and give me "aha" moments. That the Hummer let you stranded and On-Star just dropped the ball is unforgivable. Not that the Hummer is on my list. After watching Tyler Hoover and this channel frequently I am getting a really good idea of what EV is capable of. I still work about two days in the office every week and am looking for a quiet comfort ride on back roads in South Western Ontario, Canada. We get some snow, never know how much because of the lakes but I have not exercises my snow tires in three years (also because of the pandemic). The F150 seems to be an excellent all rounder, really something to keep in mind. Also looking at the mid size SUV/CUV market. I plan to wait until there is stock at the dealerships and negotiations are in a better place since the taxes are brutal here. Interesting system you have in Colorado with the taxes on the difference. Love the shows.

[@cujo3357]

Maverick hybrid is better at that price.

[@unclebob540i3]

"Known software anomaly"? Typical GM. If it is known they should have resolved it BEFORE delivering to the customer. New cars break down, sure, but the fact that this thing locks the owner out of everything is unacceptable.

[@NeoMK]

That glare on the windshield from the dashboard would drive me nuts!

[@LouLope]

It only takes 4 days to fully charge on 110V, but in California it may take a little longer with the brownouts.

[@mimbec]

Interesting that they have the ability to void warranty based on selling a car. You’d never get away with that legally in Australia

[@aussie2uGA]

It all comes down to how well funded and how powerful the lobbyist group is. When you get big enough, you tell the government how things should be written.

[@vrnicastro6353]

They aren’t allowed. The consumer protection act would protect the buyer. They’re trying to change the rules but they can’t change the laws. They can sell it the next day if they want.

[@cujo3357]

Law from GB ?

[@vrnicastro6353]

Let’s say you bought one.. Two weeks later you get laid off from your job and need to sell it because you can’t afford it. The dealers are mad they can’t rape you with price so they wanna say you can’t either. Buy any other car and tell the dealer if less than 6 months I bring it back and you pay me I bought it for.. they would laugh in your face.

[@chrismak4859]

GM doesn’t want you to flip it? God forbid we make make a little money like the giant manufacturers and retail dealers do! Wow!!! You guys deserve to make anything extra you can.

[@SuzukiKid400]

The manufacturers aren’t making any more profit, other than Tesla who has increased prices to account for demand. It’s the dealers that price gouge.

[@JohnDoe-nz6bk]

@@SuzukiKid400 the manufacturer is definitely making more money.

[@chrismak4859]

@@SuzukiKid400 I’ve worked in the auto industry for 30+ years, you’re right for sure, but the manufacturer makes theirs I promise you. 👍🏼👍🏼

[@highpro1394]

If you guys want a good offroad jack and you could mount it in the bed next to the spare tire, get a Pro Eagle 3 ton Kratos jack. You can buy a mount and tool kit with it. It has large tires made for use off pavement.

[@ronthompson2366]

Absolutely fantastic... full of information. Glad everything worked out with the Hummer. Chalked up as part of the learning process. You guys are number one in the business and I am sure GM paid attention to everything. Looking forward to seeing what's next and how well it works. I have to say that part of the enjoyment of watching your show. Is being able to see Colorado in the background. I lived there for a long time before moving to where I am now. I love the scenery and it brings back wonderful memories. Great job as always 👏 👍 👌

[@robmaclachlan1264]

My $49,000 xlt Lightning is a screaming deal - pro power, heated seats and steering - nice cloth trim, leather steering wheel - goes like stink - I love it!!!!

[@watershed44]

@Rob MacLachlan Until its own software fails... ALL EV ARE SHITE

[@robmaclachlan1264]

@@watershed44 not my experience - but to each his own - dont buy one - free country - thats the beauty - but btw my 7 year old ev car works like a charm with over 150,000 miles. Gas savings paid for it pretty much.

[@blueblood76]

@@robmaclachlan1264 but to each his own - dont buy one - free country - thats the beauty REALLY?

[@biggestbog]

So I'm a technician at a GMC dealership. So far we've had a hummer come in twice with the exact same problem. The issue is an over-the-air update which customers receive that bricks the serial data gateway module which is in the middle of the data line and essentially makes the vehicle a 9500 lbs paperweight

[@terrencejones9817]

On other GM vehicles this situation happens when the end user doesn't follow the directions of the over the air update. Somthing to the effect of " update in progress, do no turn off vehicle" I've seen that a few times. Haven't got a hummer in out area yet.

[@VegasMikeP229]

Did you have one Hummer that had this problem twice? Not two hummers each having this problem? Either way, this is what I need to see to still keep my 1987 Mercedes with 300,000 miles on it. Thank you to all the folks that continue doing the testing for the dealer / manufacturer.

[@biggestbog]

@@VegasMikeP229 for us we've had the same Hummer take a shit twice

[@OzziesRobots]

I have a hummer no issues other than dealer never took it out of demo mode & took a week & lots of calls to get it done It’s an awesome vehicle

[@zachl6918]

I would hope that it's awesome considering that it costs more than houses in some parts of the country right now even with how house prices have skyrocketed over the last couple of years.

[@richardleonard6628]

But what is it good for? YOU can not haul anything with it and it is too big to fit in most home garages. It is just an over sized expensive toy.

[@dpl2617]

I absolutely hate the computer screen dash panels. Looks like a total after thought, and white screen backgrounds ? Looks like s.hit. PS: That spare tire and it's mount setup is ridiculous.

[@Pesmog]

The Lightning base model centre display looks way better to my eye than the massive portrait screen.

[@christophercarillo6342]

Tommy the problem is that the Pro and XLT are unattainable, I wanted the XLT er mostly for physical buttons. but it was sold out, so I went with the Lariat ER. Already put 5500 miles in a month on mine. Glad I did not wait in hind sight as I am eligible for the $7500 tax credit which the ERs for 23 cannot get and the XLT Er is more than my 22 Lariat ER costs.

[@theupscriber65]

Agreed. I tried to order the lightening but missed the pre-order window. I think it sold out in hours. I've pre-ordered the silverado EV and maybe I can place an actual order next year. The industry has changed. Can't walk into a dealership and get much these days. My friend bought a bronco 2 years ago and is still waiting.

[@eduardoflores2510]

When I was an engineer working on computerized medical imaging equipment we always used the update reason. Hardy har har.

[@sorrywrongnumber5280]

So grateful that Tommy said front trunk instead of frunk

[@henryurbina2555]

Glad it was a “quick” fix. Looking forward to all the testing you guys out it through. Love the channels!

[@AndrewMackoul]

I'm not surprised it was a software fix, everything being software these days.

[@slundgr]

@@AndrewMackoul And that software is supposed to be 99.99999% reliable, right?

[@slundgr]

If I had bought a brand new vehicle that quit on me in traffic I think I'd tell the dealership what they could do with that new vehicle. The software anomaly would be their problem.

[@newscoulomb3705]

"Known anomaly." Interesting. Still, this is the only HUMMER EV out of a 1,000+ sold where I've heard of this issue, so this would probably fall under factory defect.

[@paparooster9569]

theirs more. I seen a second one this morning and people referred to these videos. also during rain. but I digress...no moisture or condensation issue??.

[@newscoulomb3705]

@@paparooster9569 I'm a member of several HUMMER EV owners' groups, and I'm yet to see another post about it. Do you have a link? As for the moisture issue, that was due to a bad seal on the removeable top, and my understanding is that it has already been corrected. The owners who received replacements already have had no issues with rain intrusion (except for one person who later stated that they hadn't put them back in place correctly).

[@charliemagoo7943]

It's a common gm problem. On the Silverado the front view camera quits working. Have to reprogram sdgm. Yukon doesn't report airbag issues. Reprogram sdgm.etc

[@newscoulomb3705]

@@charliemagoo7943 Sure, but those are all different issues, and the ones you listed are simple errors (not something that will shut the vehicle down). When you build 4+ million cars a year, there are bound to be more than a couple anecdotal stories about modules needing to be reprogrammed.

[@charliemagoo7943]

@@newscoulomb3705 these same issues with sdgm cause a security lock up. And vehicles stop. Gm actually had to have a pickup they were trying to show to the world towed off the hockey rink because of software anomaly.

[@Back_door_bandit_98]

I’m a GM guy and I’m not Impressed with this hummer EV.

[@greglane3978]

White pilled yet?

[@ttungsten5515]

Why would any GM dealer release a brand new $115,000 vehicle (or any new vehicle for that matter) to a customer without checking for software updates!

[@bradleybprentice1497]

Great segment TFL guys. What a team! The Hummer update was needed and you delivered. The format for this segment was excellent and I loved the casual and honest atmosphere. My take away is to ask for the full Alaska road trip segment. That will rival the Grand Tour with Jeremy, Captain Slow and the little man.

[@trendel13]

When TFL buys a car... the feeling I get is the same feeling I have when I watch NASCAR... I'm not saying I hope for wreck... but yeah I'm hoping for a wreck.

[@NWI_Steel]

Fascinating

[@cujo3357]

Heard about real racing ? WRC, F1 ?

[@danielm9315]

Excellent video, I probably would have preferred a separate summary video on the Lightning.

[@1225KPH]

Christ, you didn't watch.

[@anthropicandroid4494]

The honesty and *extensive* reviews you provide have earned my subscription and my regular viewership

[@neiljuedes1661]

So you spent $115 thousand for this vehicle and there was a system anomaly that GM knew about bout didn’t contact you to have it taken care of before it left you sitting on the road.Typical of how the car companies take care of things these days.

[@franktags136]

Great content as usual fellas, I’d have to say we the consumers have lost our minds apparently. People are willing to pay $80K for a F150 Lightning and over $100K for a Hummer ? This is beyond ridiculous, it’s absolutely idiotic. Understandably TFL has to pay these prices in order to give us a real world review of the product and it truly is the consumers to blame for these over the top inflated prices. People, STOP PAYING SO MUCH TRYING TO IMPRESS THE REST OF US. Geeeez !!! 👍🏼✌🏼🇺🇸

[@4dscdriver]

I am 1 person that no one is impressing by buying an overpriced vehicle, but then again, I don't mind driving absolute beaters either. I drive price.

[@christophercarillo6342]

I have a comparably equipped lighting to theirs with the tax break I got my truck come in at $72.5k a 5.0V8 with the same options is $76k to get the 5.0l to go 150k miles is approximately $50k in fuel over 10 years. The lighting is $8k plus the savings on maintenance. That puts the lighting lariat competing with a $30k used F150 for total cost of ownership before maintenance is taken into account. I ran the numbers and over the next decade it was cheaper for me to sell my 2013 F150 5.0 and get the lighting lariat er than to keep the paid off 2013.

[@4dscdriver]

@@christophercarillo6342 my beater was $400. I've had it since 2018, and have less than $2k in it. It runs and drives like new. No new vehicle can compete with the cost of ownership of that. Not even an EV.

[@theupscriber65]

@@4dscdriver it does not run and drive like new. If you believe that you haven't driven a new vehicle in 20 years.

[@4dscdriver]

@@theupscriber65 it does, because this is the second one of this same car that I've owned. I do all my own maintenace, and keep my cars in good condition mechanically. I have actually driven more different new cars than the average person. My employer rents cars from Enterprise, because we put 3-4000 miles a month on each car. Most of these new cars are not worth their price.

[@RimdarRanch]

Does owning an EV make you SPECIAL ? In Commiefornia playing with your Smart Phone while driving will get you a hefty Ticket.... YET EV's have that HUGE Bid Screen TV on the dash that a driver is constantly playing with !!

[@96kylar]

Wasn’t the start of it all, a error for the steering rack? That’s what started the entire thing in the video right? That’s one hell of a update to the software!????! It isn’t fixed. Guaranteed.

[@blondeguy08]

Agreed

[@10p6]

Interesting. You should try and do a video with Jerry Rig and compare his Electric modded Humvee and this....

[@boostedsaleen6146]

Worst sales ad for GM ever 😄

[@williamroberts8768]

Thank you for the reason's for trading in the F-150 Lightning for the Hummer EV; it seems like the Lightning has a lead in enjoyable and usability for electric trucks. Looking forward to future videos if the Hummer EV is just as enjoyable and usable. The F-150 Lightning did not lose it's value in trade-in, will the Hummer EV lose it's value?

[@Turbo6019]

Thank you for taking 1 for the team, love your show and keep up the awesome contents.

[@bubblesrcshed]

I wish you had a Canadian Office for your channel to cover vehicles in Canadian weather differences. This would be my dream job I love investigating how vehicles change each year as their like cell phones these days constantly evolving to meet our needs today.

[@nikm4253]

Look up Truck King here on KZbin. He used to work for them and then started his own channel. He's exactly what you're looking for.

[@bubblesrcshed]

@@nikm4253 yep I follow Truck King I’m sure he went back to Canada so him and his dad could build the channel together, I’d work for them they seem like great people 👍

[@NoJoey]

I mean Colorado gets decent snow, where tfl is located and they regularly drive in the mountains(which gets up to 40-50’ of snow a year). What different weather are you hoping to see?

[@bubblesrcshed]

@@NoJoey here in Canada we receive continuous crazy weather and weather swings. Yes I agree Colorado gets lots of snow but we get the -30 too -40 weather temperatures as well before windchills and that changes the dynamics of the snow too. Still love and will always support TFL it’s a great channel 👍

[@NoJoey]

@@bubblesrcshed supposedly our mountain valleys get that cold but I'm sure it's not as frequent as you.

[@dalejones4322]

I watched the whole video with great interest. That lightening is a cool vehicle and whoever edited this video did a great job organizing all the information from previous videos. If EV's are this good now, it'll be interesting to see what they do over the next decade. Great series guys

[@bowez9]

Without a change in battery technology they won't be any real difference.

[@dalejones4322]

@@bowez9 I agree. Though I'm not sure if electric motor technology can do anything to make motors more efficient or not.

[@bowez9]

@@dalejones4322 high efficiency motors are already 95% and have been for decades. Standard are about 80-85%, can't speak which the industry is using but would assume the higher efficiency.

[@dalejones4322]

@@bowez9 I had no idea. Thanks for the info. Do you see batteries improving in a noticeable way in the near future?

[@bowez9]

@@dalejones4322 nope

[@moviemaker1986]

That is something I very much appreciate about your videos, your straightforward transparency. Glad this issue was resolved for yall so quickly.

[@saltlakesuperman]

Not a software update exactly. It was a faulty module which is hardware that interacts with the software. Did they fix the buttons for the lockers as well?

[@flyonbyya]

“Broke Back Hummer” The sequel

[@B86432]

thats exactly its clientele base

[@Tiovergudo]

@@B86432 broke people afford 115k vehicles?

[@Maloneranger0311]

Just imagine you get it in tow mode (neutral) and it starts coasting backwards or forward because you are on a grade and the brakes and steering don’t work and you coast into a 60 mph cross traffic intersection…….

[@LT3Fluffy]

You mean like in any other vehicle?

[@AnthonyEvelyn]

I figured it was a software glitch, that should not have happened and can be dangerous. Glad GM sent an advisory and updated the software. This was potentially a very horrible PR disaster for GM, and they need to deal with this kind of software issue promptly.

[@oldrango883]

Nothing better than a vehicle that software glitches can disable lol. These EVs are laughable. Zero Emissions even more laughable. They are worse for the environment than newer Diesals 😂.

[@nothere572]

@@oldrango883 How are people like you so ignorant? Do any type of research and you’ll see EVs are greener than ICE cars, not like you care about the environment anyways.

[@rightwingsafetysquad9872]

High speed, high load is an absolute nightmare for electric motor efficiency. Electric motors are most efficient low load. The motor in isolate is most efficient at high speed, but introduce aero drag and it's much more efficient at low speed. Combustion engines are the opposite. They are more efficient at high load. You will burn more fuel, but you're getting a greater portion of the energy out of the fuel. If an electric truck and gas truck have the same range empty, put a load in the bed or tow anything and the gas truck will gain a massive lead.

[@waynejohnstone3685]

So a “known software issue” on a truck delivered a few days prior? Why deliver with a “known software issue”? They’d have more cred if it was a “previously unknown software issue”.

[@themanic6575]

Surprised there is no liner on the hood of the hummer frunk, especially for the MSRP.

[@trcass1]

great video, as always. going to be interesting to see the gm as a work truck. looking forward to an off road tire change.....

[@chasejefferys8018]

Great and very informative channel. Keep up the great work!

[@craig8638]

Unfortunately the pro with the ER battery isn’t available to the public.

[@TANKHUNTER73]

Thanks for all the information guys. I want the lightning it sounds good for now but I can't justify 88000 for a truck at this time. But lovenyour channel and I will continue to watch. Thanks for research

[@lifeisfuneh]

Your videos are getting better and better! Amazing! Thanks!

[@VaunShiz]

I like how you're acting like they are somewhat of a new channel

[@slundgr]

Technology is wonderful when it works. Software anomaly? That's what I want to have happen to my vehicle right in the middle of traffic on I-25 or I-70. The software issue might be a bigger issue than the battery.

[@afr1952]

A known software anomaly that the dealership failed to remedy before selling the vehicle. Doesn't say much for GM concern for the safety of it's customers.

[@redbaron6805]

Never mind of course that Honda, Toyota and several other companies have recalled vehicles for software issues on combustion cars also. Software glitches on early vehicles are a known issue on combustion engine cars and electric cars. It is the price of getting the very first models of any new car...

[@slundgr]

@@redbaron6805 Which is why I don't get the first models of any car.

[@slundgr]

@@redbaron6805 And EV technology is far from being perfected and being as reliable as it should be.

[@redbaron6805]

@@slundgr Which is fine, but that is the price early adopters are willing to pay on any new car.

[@electrikoptik]

There's a reason why people that live in remote areas of Africa and Australia trust their lives with Toyota Land Cruisers and Hilux. Getting stranded in an unreliable vehicle like a Hummer can basically mean life or death.

[@holdenc3082]

Oh please. EVs are new and still developing. The two old Toyota junkers you mention are ancient tech that Toyota damn well should have perfected by now.

[@electrikoptik]

@@holdenc3082 Ev's are not new. They have existed for almost as long as combustion engines. By the time developed regions like the US/Canada and EU are fully electric it will take developing nation decades to adopt an EV network. So "ancient tech" Toyota's will still rule a great part of the world. And when the developing nations catch on Toyota will have electric Land Cruiser and Hilux.

[@bdk323]

@@holdenc3082 So that's how it works? The manufacturer makes a brand new car and you tell yourself that's awesome I'll buy it in 20 years when it's reliable?

[@holdenc3082]

@bdk 323 You seem to be wetting your pants over a software glitch. Need a fresh diaper?

[@holdenc3082]

@ CrazyLegsMcGee No tears, just a low tolerance for derp.

[@broeheemed32]

So the lesson is: Drive with bald tires for better efficiency!

[@TheFarmersLife]

Several times I’ve had a tractor or combine issue fixed with a software update. Annoying at the time but it’s cheaper than hard parts for sure.

[@J26-e6g]

Please don’t forget to tell us how much profit you make when you sell it in 6 months. I’m guessing at least $100,000. Smart buy! Great review.

[@DanielWoike]

I thought they were going to do a 50 state road trip with the Ford Lighting. I was looking forward to seeing it go all over the country.

[@slundgr]

Yes, looking all over the country for places where they can charge the EV because it's out of range.

[@chalky_white]

It may have left you stranded after only a couple of days, but hey, it came with a bag. Not only did it come with it a bag, but the bag says Hummer on it. That sounds like a win-win scenario to me

[@brentmacklem1872]

Haha

[@bradh6185]

I bought a 20-year-old truck for $4400. Probably about to buy an old Lexus in that price range for my daily commute. I like cars that are reliable, affordable, don't tell me what to do, and that don't find 1,000 ways to drive me up the wall.

[@Nadnad6996]

A pick up truck bed taken up by a spare tire?!?! Brutal!!!! That fact that you don’t get a spare tire unless you pick it as a option is also ridiculous. With the break down you also experienced That truck is a total fail!!

[@WW-wf8tu]

For 1 thing, I find this purchase a great informational content for you to run with. Like Tesla, it has its faults and needs to be exposed.(like many EV's) And there are definitely more things you can pick apart on this Frankensteins Monster in 6 months than you could with that Lightning in 3 months. I could write up a paragraph alone on what I have seen thus far that is not good. But I will leave it up to you to keep showing the viewers its downsides. And upsides.(what ever that might be) Do the tire change with that crappy jack and do show how inadequate it will be for the task. I have a 4Runner and my jack is sadly deficient for a stock set up. Have to carry cut up 2x4's as base plates and height extenders. Especially if you are off pavement. And even at that, the crappy jack I don't trust. (which is why I also carry fix a flat) Anyhow, crappy vehicles make for more interesting content. This should be interesting. lol

[@pstoneking3418]

Since they've increased the base price of the pro to about $52,000 the upper trims look more desirable.

[@kelvinhill9874]

It’s a pretty ordinary situation to require an “update” on a brand new vehicle. Especially one that’s only just been launched recently with only a thousand or so on the road.

[@fixman88]

The situation he got left in is inexcusable.

[@jakeeasterwood3204]

I guess “The blue screen of death” is still alive and doing well.

[@serge4856]

Why couldn't they scan it remotely and push a software update?

[@JohnDoe-nz6bk]

Look at that scenery! I wonder how far back the mountains are?

[@davidbairdii4735]

I heard that aerodynamics makes a big difference on the Lightning and range, I noticed all of these trucks have an open bed on them, are y’all going to test with a tonneau cover to see if there is a drag difference?

[@ronaldking1054]

They already have put a tonneau cover on the Lightning. It did absolutely nothing. In fact, it actually did worse if I remember right. TFLEV, "Here Is Why the Ford F-150 Lightning Sucks at Road Trips & It's Not What You're Thinking!"

[@6628guitarhero]

@@ronaldking1054 correct, even tests done with other vehicles with tonneau covers and bully gates (net tail gate) did worse creating more turbulence behind the back glass. The solution was to widen the top of the tail gate to assist the air flow coming off the roof.

[@picklemetimbers3003]

Watch myth busters. Tonneau cover and tailgate get same milage. The tailgate creates an air bubble then the new flowing air goes over top that and the tailgate same as tonneau cover. You only see increased drag when there is no tailgate at all.

[@Michael-1337]

The covers reduce mileage in some cases. This is because at speed a circulating air cushion forms in the bed of the truck allowing air to flow more smoothly over the vehicle until it reaches the tailgate. You may have noticed that tailgates have gotten thicker over the years and the reason for this is help smooth out the air flow even more as leaves the vehicle. A cover disrupts this air cushion formation and increases drag by a small amount and increases weight.

[@bicjerm7509]

@@picklemetimbers3003 i was just thinking this

[@theblacklightlion]

Software update and test drive? That's GM lingo for "we couldn't figure out the problem so where giving it back to you and telling you we did something" I'd also be willing to wager that if this wasn't a car review channel that owned it,they would have kept it for two weeks and then blamed whatever was wrong with it on the operator for drag racing it and voided the warranty. Does anyone remember when GMC used to make quality? Pepperidge farms remembers. To bad it stands for Ghetto Motors Corp now. I'll avoid GM products like the plague now. Until I win the lotto. Then they'll get the Whistlen Diesel treatment.

[@JohnDoe-nz6bk]

That’s garbage motors to you!

[@kelly00000111111]

with the way that truck prices are trending, get ready to pay $140,000 for a Ram 3500 in 5 years

[@thereplacementfordisplacement]

Get it wrapped in TFL colors, may help with minimizing pinstripes during off-road testing and distinguish it from others especially the previous testing.

[@shoopg]

So happy with my Pro! Thanks for showing how much value you get in it!