How to Set Up HD60 X with PlayStation 5

In this video we show you how to set up your Game Capture HD60 X with Sony PlayStation 5.
▼ Click "Show More" for details and features.
▼ HD60 X Highlights:
► 4K60 HDR10, 1440p120, 1080p120, 1080p240, VRR passthrough.
► High resolution 4K30 or 1080p60 HDR10 capture.
► No watermarks, no time limits, no subscriptions.
► Play in HDR while capturing in SDR.
► Save gameplay retroactively with Flashback Recording.
► Ultra-low latency for seamless audio/video syncing.
► Stream to KZbin, Twitch, Facebook Gaming and more.
► Works with OBS, Streamlabs, Vmix, Zoom, and more.
► Use Stream Deck to trigger Flashback Recording, screenshots, and more.
► Plug and play setup on Windows and Mac.
► Learn more: www.elgato.com/en/game-captur...
▼ Follow Elgato:
Twitter: / elgato
Instagram: / elgato
Facebook: / elgato
KZbin: / elgato
Discord: / discord

[@MonogoMango]

Thank you for the help!

[@elbfoxx]

Thx a lot. Very helpful!

[@archonprimal]

Thank you this is a very easy tutorial to understand 🙏🔥

[@joshabood1790]

Thank you!😊

[@AntLion1995]

Do you know what the Optimal Brightness and Contrast settings need to be on the Elgato Capture Software and OBS? The game is too dark on both of these compared to the TV screen.

[@Babysasuke3]

Did you ever fix the problem? I am also have brightness issues

[@pxtency_]

my scren keeps bugging out everytime i have it hooked up while in OBS idk what to do cuz i wanna start streaming while still being able to play normally

[@sittingbullproductions]

thanks for the help!

[@WholsPluto]

I’m using a steel series headset, and a blue snowball mic, would it capture both of them without having to do whatever he said?

[@TheSMSpider]

What if I use a wireless headset that connects over 2.4ghz. Does it still only send audio to one?

[@DP50Millio]

Do you know if this works with the ps4 as well?

[@santsthelilboy1249]

I have a interesting question. With the audio part I use the PS5 Sony Pulse 3D as my headset, now the mic isn’t the best so I want to buy a Wave:3 as the mic and the headset. Can I use the Wave:3? If so how can I. If not what can I do so I can use both. I’ve seen creators do both

[@MZ-Motorsport]

Hello! I am generally satisfied with how my HD60 X is working with my PS5 and OBS. I've had to test some things out, of course, but now I'm getting the hang of it! Although, I do have a question, I am aware that the HD60 X supports 1080p60 HDR10 recording, but does it support HDR10 for 1440p60 and 4K30 capturing as well?

[@19weisheit19]

no i tried it. and it doesnt support 120 ghz

[@OfficialNiheem]

can you have your "ps5 HD Camera" set up for regular saved recordings with these tools?

[@PovElijah]

How do you got your setup ? How you talk to people on your PlayStation?

[@noisyboygamers4629]

i was using my astro a50 with the hd60s but now no game sound when i stream

[@CODESFV]

I jjsy got my elgato but it wont turn on the monitor idk whats going on ...if i disconnect it from the gato and straight to the ps5 it turns on but when conneceted to el gato it wont read it i tried switching cables output input and nothing

[@KamiKujoX]

Now what if im running astros A40 headset through my ps5 already is there anyway to still use this elgato

[@ITSANGEL.]

My PS5 is hooked up to my Philips Hue box can I still have the sync box and the capture card hooked up at the same time ?

[@blazinpuffs]

Will this work for ps3 games that are streamed via PSN subscription? was able to capture gameplay perfectly but not sound. My yetti nano is in the computer and the chat link pro is hooked into that. I'm running my regular turtle beach headset in my controller.

[@JulianGrant]

Ok I have everything set up but when I record in obs its not picking up any game audio..any solutions?

[@falka3832]

My headset and mic is connected to my ps4 usb so will I be a be able to hear my game and use mic while also recording the audio without chat link?

[@Cheesysquid2]

everything works except for the video on obs/4k capture utility. I get the audio but no sound. MY elgato hd60x keeps flashing red and i dont know what to do. Pls help

[@javy074]

if i have use a microphone and headset separate do i still need to get a hd60s ?

[@astrabula329]

Can I use this to turn my Nikon coolpix p1000 into a webcam??? I want to livestream what I’m recording straight to KZbin. And use my iPad or phone with it- not a laptop. Any suggestions??

[@pedroreis7264]

can i use it only with the input hdmi... like for exemple connect my ps5 to the HD60 X and then connect it to my pc but dont connect it to any monitor and use your program to see the game in my monitor? so i can play and use my pc normal without having to switch every time.

[@datboiapocalypse]

What if I'm using a wireless headset? Will i still need Chat Link?

[@jackjackson3125]

So does this thing run 120hz 1440p on a PS5? Yes or no please

[@potato_duud6166]

if i plug in my headphones to the hd60 and i use a separate mic on the ps5 does it still capture the mic audio

[@fastikjsp]

Is there any input delay while using this device?

[@donchris6066]

Hallo. Ich habe das neue astro a50 x und wollte mir eine capture card zulegen. Wie schließe ich das alles richtig an, da die basisstation mit hdmi angeschlossen wird?

[@LMGamingClips]

Can i game in 1440p and 120fps on PS5 while streaming with elgato to my laptop? Thank you

[@owaisriaz3762]

is it possible connecting this device to an all in one pc with an hdmi output port and a ps5 ?

[@SlyxP]

Yes

[@Arrownawt]

For PS5 in HDR and tonemapting it to SDR for stream to PC with the HD60 X it looks dark for me, any way to fix this?

[@NFLEditsProdz]

Im a little confused on the microphone part of it. I have a bluetooth headset that i just plug into my PS5. Would i have to still use a wire to have it be able to be heard when i Stream?

[@ElgatoWorkshop]

Any microphone audio from your headset goes directly to the console, this is simply how Sony designed the console and software. If you wish to talk to your chat when you stream, you would need a secondary microphone on your PC or Mac.

[@thedesigngraphik]

I tried this with a Samsung smart Tv and it doesn’t work. Elgato blue light and all the cables are hooked up, but the PS5 does not connect to the Tv screen once we use the Elgato inbetween. Any tips on how to fix with a Samsung Smart TV?

[@marco-oliveira13]

HI, plz help. IM thinkinh buying this. I have a PS5, TV Oled LG C3(with HDR, VRR and ALLM), and a monitor(without HDR, VRR and ALLM). Could i normally play with HDR/VRR/ALLM in my TV with different mode resolutions there are for games, while streaming to the others even with this non-HDR/AllM/VRR monitor with OBS? 2- Is my PC have power to support this product? Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz and RAm 16,0 GB. Thank you

[@xLED_CloutLordC]

Yes

[@keeskatez]

Really struggling to get audio from my headset using the chat link pro , game audio works fine but I’ve done something that’s now making it not work on any thing

[@eyirzaun]

Where's the chat link thing? I'm still not able to capture game audio through OBS even though my voice comes through perfectly.

[@navekazas9689]

What about 1440 on ps5 ? on 120fps

[@therogcollective]

Should I be trying to do this with a TV or monitor? (input lag) I really just want an overlay!

[@WriteJus]

Hello, I'm pretty new to the streaming scene. Question: if my computer only supports 4K at 60 hz, but my monitor can support up to 120hz, does that mean my stream still can only be capped at 60hz? I need to know to see if I should by a new monitor or not. Thanks in advance to anyone who can help me.

[@jacobpartington1634]

How do you do this with a MacBook Pro though?

[@mlgvilla]

Does anyone know if you can get all sound from game and headset with a Bluetooth headset?

[@Mitchie132]

I would like to ask some questions 1. With the Elgato HD60 X do you need a pc or would a laptop work fine and will it still have the same results 2. Will any usb port work bc I don’t know if my laptop have a usb 3.0 port? 3. If I can’t use a HD60 X do you have any recommendations?

[@ElgatoWorkshop]

Hi Mitchie, 1) Laptops can work great as long as they meet the specs, such as a fast quad core CPU, dedicated graphics card, USB 3.0 5Gbps. Even an iPad (if it has USB-C 5Gbps) on it can work with HD60 X. But that's another video topic. 2) USB 3.0 as a port type is relatively old now. It started showing up in 2012. You very likely have 3.0 on any modern computer. If you send an email to our support team we can verify your computer's specifications. A USB 3.0 5Gbps port is required for HD60 X to function. 3) HD60 X is our most compatible capture card, so we'd be surprised if it wasn't an option in the end. Reach out to us at help.elgato.com/hc/en-us/requests/new and we can walk through this in more detail.

[@k1ng0fhell_]

Does this work on Samsung smart tv neo qled??

[@OnlyPillz]

My monitor says Input not supported when ever I try to use it what am I supposed to do

[@EtheriousNDragneel]

What monitors were used

[@MZ-Motorsport]

I've been setting my eyes on HD60 X for a while now, and I have two questions. 1. I have a PS5 and a monitor, and my primary computer is a brand new MacBook Pro 16-inch laptop. Does that mean in order to connect the HD60 X to my MacBook, I would have to use a USB A-to-C adapter? 2. Is a software like the OBS Studio or Elgato 4K Capture Utility necessary for recording the gameplay?

[@caonac]

yes to both of your questions

[@MarshieBoy]

So i wont be able to have my headset plugged into the ps5 and use it normally?

[@Mr-Dutchy-Dutch]

I got the elato hd60 x but on the site there isn't any software for it updates for it so I am unable to use it how would I get around this please

[@Part-Time-Gamer2000]

Did you ever find a solution ? I’m about to return the hd60x for this reason

[@rockteebeats]

i have OBS running on my laptop. It shows my PS5 gameplay on the OBS app but my tv monitor is a black screen! help me fix this getting fed up with this

[@ElgatoWorkshop]

Hi rockteebeats, You may want to try changing out the HDMI cable from between HD60 X and PS5 and if your TV has a HDMI 2.1 toggle option in the menu, try turning this off. Otherwise, please contact our support team: e.lga.to/help and we can find out more.

[@flawlessfife23]

hi i have changed all my settings on my ps5 i am connected to my mac book air but when ever i tab over in game , my screen is blaccing in and out if anyone can help with that id greatly appreciate it

[@JulianGrant]

You have to turn off vrr

[@viper23x]

Heyy soo I see my screen on the pc but it’s not showing up on the tv and it’s says no signal

[@F34R-]

does the hd60x work with ps4?

[@ZAIBYR]

Can this be used for a single monitor streaming set up with PS five? Or do I need a second monitor?

[@ElgatoWorkshop]

The proper setup with be a dedicated monitor connected to the HDMI output of your capture card. If you only have one monitor, you *could* connect the capture card's HDMI output to another HDMI input on your monitor and switch between inputs when you wanted to play with zero-latency.

[@JDNord]

Can I play at 1080p 120 fps while streaming at 1080p 60 fps?

[@hysky1743]

Possible de stream en 1080p 120 fps ??

[@lowrider962]

When connecting PS5 through your PC can you use the audio you use for the PC with the PS5 or do you need the cable to make this all work together? I want to be able to stream games through my PC or PS5 depending on what I am playing and do not want to switch everything around every time I go from console back to PC. I have the HD60 S+ right now to I use with my dual PC setup. Am I the only one who wants to be able to do this??

[@shortRAGE]

yes you can!

[@lowrider962]

@@shortRAGE is there a video out there for this?

[@shortRAGE]

@@lowrider962 u want to hear the audio from your pc and ps5 ? or what exactly do you want to do ? Using a headset? Wired or wireless?

[@lowrider962]

Yes but I want to be able to hear the audio while playing the ps5 through my PC and of course my pc audio while using the pc without shoving to switch my wired headset each time.

[@shortRAGE]

@@lowrider962 You have windows or mac? U need to set the input (headset) and output (elgato) in the windows settings or macos as a multidevice so that the sound gets trough your headset and tv via hdmi. So you have sound on tv and pc 🤙

[@goingsologaming]

hi Elgato Workshop... i have setup the hd60x tih PS5 and a 2020 m1 iMac just as the video showed. i have already disabled the HDCP too, but when opening the OBS, the no signal screen is going on and off constantly and the PS5 doesn't show on the monitor (via the passthrough). I tried switch to Streamlab, and the problem stay the same, so my first guess it has got something to do with hardware/cable connection then, I tried changing my hdmi cable, still no result the no signal going screen on and off for every 3-5 seconds only happens when I connect OS5, I have no issues when connecting my XBox n Nintendo Switch. i only have mac and don't know the current status of my firmware, as I saw and quote: Updating firmware using a Mac is not currently possible. i hope I express it right in english. need help please...

[@SuperbChicken]

You need to change the PS5 HDR settings to off when it shows up on your macbook. I had the same issue. My monitor said no input signal but the ps5 would occasionally show up in OBS

[@goingsologaming]

@@SuperbChicken Thanks man, problem solved, bigh thanks again 🙏🏻

[@SuperbChicken]

@@goingsologaming of course. It was making me so mad and after like an hour or more it just clicked in my head it had to be that when i saw my ps5 telling me to set up HDR, knowing my monitor doesn’t support that

[@JoseHernandez-vf4vo]

@@SuperbChicken thank you for your comment I had the exact same issue, I was so frustrated and irritated but you helped me more than Elgato so thank you!!!!!

[@CrazyE109]

I can’t hear anything when I plug my headset in are you guys having this problem

[@nonutemperor]

Why is my streamlabs OBS not picking up my elgato HD60x when i use video capture source. Like it shows black screen. Can i use game capture source instead? Would i have audio output then?

[@ElgatoWorkshop]

Hi there, Video Capture Source is indeed the correct option for OBS. If you're seeing a black image inside of OBS though, please reach out to our support team and we can find out more: e.lga.to/help

[@DethNade]

what about Streaming PC and Gaming PC?

[@r-moneygamingbeyond3721]

My old pc does not have a 3.0 hub. Does this product still work on a 2.0 usb hub only?

[@ElgatoWorkshop]

HD60 X and all of our current external devices require USB 3.0 to function. They are sending a vast amount of data into the system.

[@alcandoplays]

Wait so I don’t think you need a chat link pro if you are using a headset and mic separately

[@WholsPluto]

Yes you do sadly

[@2coldszn]

Do I need a pc for this to work? Or can I just use my ps5 and monitor

[@MrAny9000]

pc

[@Romey1971]

I am going in able to record my gameplay. It’s saying that it’s recording but there is no recording in the they library. Everything is connected the way it should. I’ve uninstalled and reinstalled he software several times . What do I do

[@ElgatoWorkshop]

Hi Romey, Sorry to hear about this. Please call or email our support team and we can find out what is happening with your recordings. e.lga.to/help

[@a22legend]

Does anyone know how to use wireless headsets with the game capture. It may be obvious but im not catching on

[@SYN30STM]

this capture card doesnt come ready to use off the box. I experienced audio crackling on 2 hd60x cards, image issues and stuttering. Also my image froze and I had to keep messing with the cables in order for it to work. I suggest you skip it and wait until someone else puts out a better product

[@ElgatoWorkshop]

Hi there, Sorry to hear about these issues you're experiencing. Did you happen to contact our support team about this? e.lga.to/help We can look into what is happening and have our developers investigate as well.

[@christophercortez91]

I am having the same issue. My audio is crackling no matter which console I try to use.

[@ElgatoWorkshop]

@@christophercortez91 Hi TotalChaos, We'd also suggest emailing in and we can figure out what is going on: e.lga.to/help

[@FamilyFalls]

I can confirm that it is not ready to use out of the box had the same issues you had. Contacted support and I had to force and update by holding clt and clicking on the setting button in the 4k capture software and after the update it worked great.

[@_yorobert787]

Can this work with monitors with one hdmi port?

[@randykeith1203]

If your monitor has one HDMi port i dont think it will work since you need 1 to console and 1 to monitor but also need one to connect to PC to show on screen. A splitter problem wouldn't help since its using 1 port to switch between 2 but it might. Even if your PC has a VGA port you can use your motherboard which they usually have one just in case as the main image for your PC to monitor that freesnup your HDMI for the Elgato.

[@gottijunior5594]

I can get everything setup, my headset, mic in obs..i hear everything but people in warzone complain of feedback. I can’t seem to correct the audio at all. I tried everything. I can’t see to figure out what to do anymore

[@ElgatoWorkshop]

Hi Gotti, Sorry to hear about that. If you haven't yet, please send our team an email: e.lga.to/help and we can find out why this is happening with Warzone.

[@vGrayden]

okay, so I am trying to make gaming videos and i’m trying to have my voice and the game volume, do I need chat link?

[@slpkraze8723]

Am I able to use a laptop?

[@EmpTeee816]

Will you guys release a 4K60 Mk3 - for HDMI 2.1 support so I can capture 4K 120Hz VRR gameplay? (Desktop PCI-E version)

[@ElgatoWorkshop]

Hi Moneytingz, We have nothing to mention there, but we're always forward looking to the next big release :)

[@gottijunior5594]

@@ElgatoWorkshop isn’t there anything you guys can do to make this easier for us PS5 owners. I have the chat link Pro but man i can’t seem to get this right no matter what i try. I feel like a device can be made where we just plug in and it takes care of all the settings automatically. I could be wrong, but man I’m praying elgato can figure something out for us PS5 owners who want to stream

[@andi_mics]

huhu, i have a ps5, elgato hd60x, Mac m1 setup and everything works fine but the sound, how do I get the game sound into obs? do I need the chatlink cable? do I need legato 4k capture utility? but on homepage it says doesn't work with Mac update: there is now sound in obs if I go with hdmi on my ps5, but how do I get sound on my headphones

[@itsocd]

He answered this in the video, you need the chat link cable to have sound going to both at the same time

[@gianma0134]

black screen but with sound of my ps5. DHCP is turn off but don’t work. Please Help me.🙏🏼

[@saysayonara202]

turn off 120 hz on ps5

[@jmantv6145]

This doesn’t work for mac? It was recommended on the website but in obs or stream labs, you get no display on your monitor

[@ElgatoWorkshop]

Hi Jman, Yes it's compatible with macOS. If you're having problems with getting a signal, please contact our support team: e.lga.to/help and we can figure out what is happening.

[@undeadsimbayt7976]

My game audio cuts off when I connect the chat link to my controller and than switch the sound setting on the ps5 to the headset controller. My audio only goes through when I have the ps5 sound settings output device to hdmi device (monitor)

[@undeadsimbayt7976]

Update: I’m using the 4k capture utility to stream on tiktok, I went into that application went to the settings-Device- than switched audio input from HDMI audio to Analog Audio.

[@London-nn1iz]

The elgato appears for me in obs but I have no signal through my monitor, I’ve tried disabling HDCP and VRR, as well as lowering my resolution, and nothing is working

[@ElgatoWorkshop]

Hi London, Please call or email our support team: e.lga.to/help and we can figure out what is happening.

[@_novemberr]

the same thing is happening to me ! could you please help !!

[@_novemberr]

please help

[@xanderabc_74]

I have the 2021 Imac and I heard OBS cant run on these macs with the ps4 elgato set up. Is that true

[@Aperez]

Just wished this capture card has HDMI 2.1 passthrough. Maybe I'll wait for the 4K60 X?

[@ElgatoWorkshop]

HDMI 2.1 is still a pretty expensive technology in many ways. Will take some time. :)

[@Aperez]

@@ElgatoWorkshop if that's the case, I'll wait when we get more hardware announcements.

[@mortyluz]

I have followed the instructions to a T and the PlayStation monitor does not turn on. The lights on the front of the Elgato card flash blue, white, purple. I have disabled HDCP as well on ps5

[@ElgatoWorkshop]

Hi Morty, please contact our support team at e.lga.to/help and we can find out why this is happening with the passthrough display

[@omgitsmike3312]

Hello buddy I was just wondering if you found our the solution

[@darthode]

You need to install the capture utility from the website

[@itsjustep6033]

I’m still having this problem today wiht no hope

[@Walllbang]

Hello can you use the ps5 on performance mode with this

[@ElgatoWorkshop]

Hi Wallbang, That should be fine. It appears to vary from game to game but as long as your PS5 is outputting 4K at 60Hz, or 1080p at 120hz it will work with HD60 X.

[@Walllbang]

@@ElgatoWorkshop okay thank you

[@Mike.Teeuwen]

I have a huge ammount of delay how can i change it

[@Slayride24]

So you need to have a a second hdmi cord that’s not included? Or can I use my ps5 one?

[@ElgatoWorkshop]

You would use the one you currently have with your PS5 to connect to HD60 X. Then use the HDMI cable we include in the box to connect HD60 X to your TV/Monitor/Display.

[@erikbrauer1949]

Wenn mal die Software die Videos aufnehmen würde. Wäre toll.

[@dgenxryan]

Just a heads up yall. Mac users!!! Don't buy this. It says we can use it, but we can't actually update the firmware. If you can update the product, what's the point of getting it. I'm sadly gonna have to return it.

[@ElgatoWorkshop]

Hi there, Firmware updates and other configuration is something we're currently working to bring to macOS for HD60 X.

[@BIG4LEC]

@@ElgatoWorkshop well have you?

[@ElgatoWorkshop]

@@BIG4LEC Firmware update tool is in progress. An Audio Input change control is possible in a beta version of our utility we're trying out. If you email our support team we can provide a download for you to test out: help.elgato.com/hc/en-us/requests/new

[@Z_3D]

@@BIG4LEC no cause I just called today because my ps5 was blacking out constantly and they had no answers besides “try it in your pc”.

[@ElgatoWorkshop]

@@BIG4LEC If you're on an Intel Mac, you could run bootcamp and install 4K Capture Utility in order to handle some of these functions.

[@ahmeteyupgezgin1321]

Still the game sound isn't coming up and the chat sound I couldn't find a solution

[@grymjay]

help please? when i connect the el gato to my ps5, my tv screen goes black. explain?

[@grymjay]

like i have no singla going through my ps5

[@St1llSilver]

would this downgrade the quality of the gameplay for the ps5 to TV or will it remain unchanged buy the capture card (will it remain 4k 60fps on the TV screen)

[@FaelonZ]

it has 4k60 pass through so yes unchanged.

[@St1llSilver]

@@FaelonZ thanks king 👑

[@adderallkiddd]

unless u have a 120hz tv or monitor, then its a downgrade@@FaelonZ

[@elmarkotv]

@@FaelonZfor me it changed my quality on screen is worse, do I need a different monitor ? My stream it’s coming out good but my screen on my monitor is in worse quality. I’m using ps5

[@FaelonZ]

@@elmarkotv unsure, I play at 120p 120fps and don't really notice a difference. I did notice a bit of input lag, but I think that's normal for any medium device since you're adding another medium to transport the data, and it honestly wasn't that noticeable unless I played on the software they provided.

[@jp-zp4zz]

Fucking HDCP setting.. the only thing i did wrong and it wouldnt work.. thabks so much for the video brother. Worked perfectly

[@trickzog2491]

I only have 1 hdmi port so what do I do now

[@DaffToeDoe1]

If I have an Astros headset, do I still need chatlink? I have hd60 s and voice chat and game audio works without chatlink

[@ElgatoWorkshop]

Hi DaffToeDoe, Depends on which model of Astro headset. Some have a mixamp with a dedicated Stream port which lets you send a custom mix of audio to a capture card.

[@Christina-sf3er]

Please tell me how you set this up, I have an Astro headset with a mixamp too and I am confused how to do this

[@lseven79]

@@ElgatoWorkshop I have an hd60 x connected with astro mixamp tr pro with the hdmi adapter supported from astro for ps5...I get a red flashing light on the hd60x... everything is pass-through 4k 60 hdr on my tv...but in the 4k utility and SLOBS(Streamlabs) I get audio using audio IN from mixamp on both apps/programs but only both are showing black screen...then I'm stuck from there...any help appreciated thanks...also got a ticket on the site waiting from email reply from Elgato

[@saber9mm881]

@@lseven79 Have you found any fix to this? I am running the same set up and have audio from both my PS5 and on the 4K utility program. Would there be a way to mute the 4K Utility so it doesn’t echo in my headset but so OBS can still pick it up?

[@digitalclown2008]

The amount of children who have bought one of these and flocked to these comments to complain is hilarious. Even more hilarious is most of them aren't real complaints. Just impatient people who didn't read enough.

[@anakinskywalker5603]

Why are you upset

[@cooldudeplanet5779]

​@@anakinskywalker5603 cause he thinks he's a know it all

[@hachelyd_i3232]

Word bro😂😂😂

[@richardray6258]

That's why bro's name is digital clown. Really living up to it.

[@baldedbeardie8255]

how do i make my videos smooth... the recorded videos are not smooth and it is as if my game was lagging but its not

[@ElgatoWorkshop]

Hi there, Please reach out to our support team and we can take a closer look at why your video seems to not be smooth: e.lga.to/help

[@picturemethis]

I have the out hooked to my television but my ps5 is not showing up.

[@Wylncash]

How come i can hear my game audio through streamlabs but not my voice?

[@yayored_]

Need external mic. I use snowball

[@blackstardragon_]

Does this method work with a splitter

[@ElgatoWorkshop]

In general, you can use Capture Cards with splitters. Just be sure it's a higher quality powered unit, beyond that we don't have much guidance due to all the different options.

[@xripthedreamx1533]

Does this allow 120 pass through? Getting mixed info

[@ElgatoWorkshop]

HD60 X supports up to 60hz officially. So this would be 4K60, 1440p60, 1080p60, 720p60 passthrough.

[@minitehnicuss]

Hello guys, is it mandatory to have an HDR monitor or is there a way to do it without?

[@minitehnicuss]

Cause I am following all the steps in the video, but I end up getting a black screen no matter what, do you think it's the HDR compatibility?

[@ElgatoWorkshop]

You only need an HDR capable display if you wish to play in HDR. If you're fine playing in SDR, then a regular monitor or TV is all you need. Are you seeing this black screen on your display or in the capture software?

[@sivanesh-s]

@@ElgatoWorkshop yes I'm facing the issue in my dell monitor. It says the current input timing is not supported by the monitor display. Please change your input timing to 1920x1200 @60hz It works fine on the streaming software

[@WizzoBean]

@@ElgatoWorkshop i’m seeing black screen on my display please help

[@ElgatoWorkshop]

@@WizzoBean We'd need more information to find out what is happening here. Please email our support team here and we can take a closer look: e.lga.to/help

[@qExzys]

Do I need an HDR supporting monitor?

[@ElgatoWorkshop]

Only if you wanted to play or record in HDR. Otherwise an SDR/non-HDR display will work perfectly fine.

[@CarlyCatto]

0:44 do I have to have a computer like that or can I use a laptop?

[@ElgatoWorkshop]

Hi CarlyCatto, You can use a laptop if it meets the system requirements: help.elgato.com/hc/en-us/articles/5293623183501-Elgato-Game-Capture-HD60-X-System-Requirements

[@qtZenzo]

My screen flickers black during games unplayable

[@SKILLZ1GAMING]

mine came with a c to c not a usb to c ? why is this can i still hook it up

[@ElgatoWorkshop]

Hi there, you can still connect it up to your PC or Mac. Was this perhaps our new 4K X? That card does include a Type C to Type C cable for the 10Gbps USB connection.

[@SKILLZ1GAMING]

yes its the 4k x it wasnt reconizing wen i pluged it in to the c port obn the pc so i used the usb to c from the s+ i had, is there a sertain way to plug the 4k x in with the cto c cuz i can get it

[@ElgatoWorkshop]

@@SKILLZ1GAMING You can use 4K X with a C to A cable as long as it supports at least USB 3.0 speeds (5Gbps). Your HD60 S+'s cable should work great. Though some of the top resolution/fps options will be limited in capture.

[@SKILLZ1GAMING]

nk you so much i got it with the c to c cable , thanks for getting back @@ElgatoWorkshop