LAND ROVER SMART KEY NOT FOUND NO START DIAGNOSIS

So I had this 2011 Land Rover Range Rover Sport towed into my shop. The vehicle was a no crank / no start and had a message "smart key not found refer to handbook" on the instrument cluster. So I decided to share my journey with you of troubleshooting the cause of this problem. I think you may find this interesting and useful especially because this involves diagnosis of the can bus communication system.
Thank you for watching! Please subscribe!

[@TheFlyingBusman]

Well diagnosed. Lots of bizarre issues to be had on can bus vehicles. Scoping out the can high/low lines a must. Well done on getting to the bottom of this tricky issue.

[@samrodian919]

A very very useful video! You worked hard to find that obscure fault. Well done and thanks for posting this video.

[@adder12]

I have an LR4 with a failing battery which AAA seem unable to diagnose correctly. As a result the voltage lines to all the electronics are affected when trying to crank the engine. This glitched the smart key system causing it to hang, and not being able to start the vehicle at all. This solved the smart key read problem. I guess it's a hard reboot to the system in removing the fuse and reconnecting it again. This video saved towing and paying through all orifices to a Land Rover dealership. Thanks and good work!

[@mikecarmona_bakulaw]

Great diagnosis, Im glued to your channel. 👍

[@Yakuzachris10]

Dude thank you so much I had a similar issue after I washed my vehicle (2011 RRS HSE Lux edition). Took apart the back panel like you did, unplugged the "black box", didn't see any water or corrosion but once I plugged it back in everything worked fine! Also, my key fob is old and busted which is why I first assumed it was a key fob issue... It was not. This solved my problem thank you again!

[@guysmith00]

Great troubleshooting! Even though some say you pulled the wrong fuse you fixed the cause not the symptoms. Any customer would love it if they didn't have to come back for the same issue! Word of mouth is crucial and I bet you got lauded on this. You got my thumbs up!!

[@isabelledaamacck8571]

Hi

[@MyRhino11]

Wish I could give you 100 thumbs up.. I had this issue in the discovery 4 (driving me mad) but the 1 minute fuse replacement worked for me. 😃🙌🏾 Thank you for the video..

[@diegofuego1638]

Bro saved me a lot of money thank u for the tips..unplugging the battery for 30 min did the job for me..

[@chosipian]

I am in awe of your skills and persistence...

[@calimesacox]

Absolutely spot on diagnosis. Great find, goes to show that when bundling the systems together and they all relies on a good line of communication that any disturbance can rear it's ugly head as a no start.

[@ADVANCEDLEVELAUTO]

Exactly!

[@davidmoore1473]

Could I have advanced level auto phone number please

[@salim1salim1]

That was great GOT THIS PROBLEM A FEW MINUTES AGO. I was able to resolve the issue in 10 minutes Thanks bro

[@angelramirez7747]

Awesome diagnosis, this is next level!!!

[@michaelhanglow5051]

Excellent diagnosis and repair.

[@mvirdi2333]

Very good and useful to learn new things every time. Thanks

[@codysautodiagnosticsprogra8706]

Great video and documentation. Keep them coming!

[@ADVANCEDLEVELAUTO]

Thank you!

[@wesleydeer889]

​@@ADVANCEDLEVELAUTO do you are a badass to find that module like that

[@fredsalter1915]

Great video and excellent diagnosis, sir. Look forward to fresh content! Take care!

[@ianhenderson4441]

Brilliant Work,,Very Impressive 👍

[@Lumixster]

Another fantastic video from you guys, I am really enjoying it.

[@kopseason1567]

Man this video help me with a week long nightmare. Thank you bro

[@Airman..]

Good thinking Eric 👍👍 Nice diag & fix

[@pmbcalifornia]

Great detective work! Congratulations. I wish I had someone like you over in Switzerland…

[@andrewjohn7782]

Lots of work to find the problem. But you might have gotten lucky. You pulled F5, not F17 (freeze frame the fuse layout). 'IF" pulling F17 "might" have generated a logical reset in the system, it may have started fine giving you a false fix. Then, if you found no further problems at the time you might have delivered back to the customer, only to have the problem show up when it got wet again, leaving you with a come-back or worse (a bad reputation if they decided to take it elsewhere). It happens to a lot of us. Well done video. Thanks for sharing. P.S. I wonder if the KVM problem that's being investigated might be the caused by this same issue of water getting in the Parking Aid Module. It 'would be intermittent', and changing the KVM wouldn't fix the problem. 🤔

[@ADVANCEDLEVELAUTO]

You might be correct. It can be difficult sometimes when I’m trying to film and work at the same time, so I wouldn’t be surprised if I pulled the wrong fuse. I’ll have to go back and check the fuse layout on the video. Thanks for the heads up!

[@FourRingsAuto]

Doubt it would have provided a false fix. The can bus signal was completely messed up. Other than the wrong fuse identification, this ended up the right way and in this situation i don't think pulling the correct fuse would have changed the path taken.

[@weldingjunkie]

Awesome video man it looks like it’s coming in through the roof drains that’s typical for those and Cadillacs

[@MrAmk3rd]

6 1/2 Hrs later "things went from 0 to 100 real quick" dash stripped down😳😳 it sure did! From fuse and battery to inside the dash. Another great vid! Key em coming.🤘🤘

[@bigdana]

excellent demonstration and video; cool to see the problems can be found...most times :)

[@WobbleMatic]

Thank you for sharing this knowledge.

[@adventureswiththemccools]

The 5min fuse remedy fixed my issue Thanks for the video

[@albertproano0519]

You make everything look so simple

[@triniboyful]

Can't believe you guys can actually criticize this gentleman's effort to help thousands of people for free. You go to the dealer with this and it will cost $2500 to $5000 by the time they are done, trust me I know first hand. Wish I had seen this before. This video is amazing and all I can say is wow. EXCELLENT WORK SIR. And by the way, that corrosion will shut everything down eventually. Dealer tried to clean it up for me and still will not work. Its obvious water and electronics don't mix well. I had all the same symptoms with the radio, navigation and dashboard going out after the rain. It was caused by the Phillips Auto Glass after they changed my windshield. Had the dealer replace it since the car was already there.

[@lard1892]

It's called doing your job...Utube makes it look easy....you can edit out all the time looking for causes

[@FourRingsAuto]

Interesting video, a good one to keep in mind. As others have already said though, you pulled the wrong fuse which could have completely messed with your direction of diagnosis, but luckily it had nothing to do with that land rover bulletin you found anyway.

[@jackkallemdjian3945]

Absolutely top diagnostic skills

[@DiHandley]

Very impressive fault finding skills! Great work.

[@billrimmer5596]

Wow. What a find! I c u broke out the old Maxi Das. Still a very capable tool. I like how u went to the com lines. I learned a lot in this one. For me, never work on a Range River, I mean Rover.

[@ADVANCEDLEVELAUTO]

Thanks for watching!

[@videosenutube]

DiagnoseDan has one like this with similar issues.must watch .it's funny too.great job Mr Erik.

[@davidmaron7289]

Thanks! Stuck in a parking lot watched your video and was able to drive home

[@ADVANCEDLEVELAUTO]

Awesome! Thank you

[@CrazyPetez]

Nice diagnosis!👍.

[@Leo00893]

Man this is a good 1 brother.. please keep your videos this long makes me think as I’m watching

[@ADVANCEDLEVELAUTO]

Thank you!

[@goertlerdk]

fantastic post,, thanks a million, worked like a charm. and made my day..

[@simonsherwood7169]

Excellent find

[@jd3497]

The price you pay for features you really don't need.

[@bernabecampos582]

I really liked your explanation very good job

[@patelvivek4888]

That was great diagnosis 👍👍

[@roxanneabbott8424]

Love this video, thank you!!!

[@stevekelly5485]

You find F17 and pull out F5. Great to see you find the fault though.

[@bigmacsnoobselectronicsrep8032]

Fantastic video mate and very interesting diagnoses

[@jamesmcdonnell8877]

Your fuse 17 trick solved our ‘no start’ issue while 120 miles from home. Thank you (2013 RRS). Shame on ‘Engineering’!!

[@OfficialMonDejour]

You are the BEST! good work Bro!

[@robertgregilovich2229]

Excellent diag.Range Rover has a history of many issues. Nice looking car but mucho problems!!

[@George-xh1ti]

Awesome insights !

[@Nisan7012]

Thank you for this. We were stranded at the mall until we saw this video ❤️❤️❤️

[@ADVANCEDLEVELAUTO]

Awesome! I’m glad this helped you!

[@ivanpinchiuc5536]

Thank you so much for this video helped a lot

[@mark_gt5008]

Just sorted mine by removing fuse 17 and replacing, thanks for the advice

[@robertanderson6850]

looks as if the CAN bus can wreak havoc with our 'newer' vehicles...thanks for your insights !!!

[@josephgronkiewicz328]

It was an excellent fine. Thank you for sharing that with us.

[@polarbear1007]

Too good a diagnosis Man,,,,,, very helpfull indeed ! My vehicle is in same condition right now . Let me check it out if it works or not .

[@ernestugochi8108]

You are real good, thanks so much, I appreciate you more

[@mansouralblooshi3004]

Thanks buddy. That was useful for me👍

[@ADVANCEDLEVELAUTO]

Awesome! Thank you!

[@JohnBaxterWalker]

Apart from pulling the wrong fuse at the beginning - a great video.

[@leftclickbuy]

That was my exact issue!!!!! Thank you so so much

[@mutazalsamen3274]

Excellent work man! Extremely impressed by your video! Thank you for your time! Question, What would you say an estimate of the cost of repair would be? I understand you did not fix the leak, but an estimate of everything would be great! thank You!!

[@kimmybackbeauty]

Smart guy. Helpful tips

[@user-dt4ln2fe2o]

Great job bro. That's an awesome video and thank you for following through until the end.

[@williamdawson3353]

Nice tracing and problem solving

[@bigmanbze5636]

Very good work bro thanks for the information wow

[@fergalkeegan9262]

Great find, excellent

[@Zaheerbdml]

Very informative. Appreciate

[@tiger5zero]

One of the few you tube😀 videos that actually kept to the point and followed through to a conclusion. 10/10 Great explanation. Thank you. Just curious, was your parking module installed upside down? Mine was and was full of water.

[@quepues928]

Awesome information thank u

[@moebassidji8306]

great job,well done. thanks

[@ADVANCEDLEVELAUTO]

Thank you!

[@melvinansonywilliamledesma4811]

saludos desde Republica Dominicana . muy buen video no entiendo ingles pero por los puntos a los que fuiste ,creo ya resolveria ese caso de una vez

[@lascar48]

Great work.

[@carlparkinson54]

Proper mechanic, doing proper problem solving !! 👍

[@-DC-]

Only ever lease a Land Rover product id never own another outside of manufacture Great content my man 👍

[@audionut9974]

Desgaree mines been good to me

[@josesifuentes2592]

I was literally gonna give you the same answer you got... I’m glad I forwarded it to the end lol ps they all leak cover the modules with plastic and you’ll save the customer money since the amp and other modules are down there

[@edwunmartinez7720]

You are awesome I'm New in the channel tank you for that

[@seanoliver4531]

There is a back up slot for the smart key under dash for emergency start from the dead fob battery.

[@CubasAutomotive]

Land Rover. One of the worst makes to work on. Great find! Heck of a job!

[@ADVANCEDLEVELAUTO]

I agree! Thank you!!!

[@calebmohler3082]

Hey Eric nice diag. I tip. Sometimes,not every you can pull fuses that power modules your trying eliminate. That way you dont have to tear everything apart. Ive been very successful doing that many times.

[@jespinoza1346]

Dude ur badass!!👌👌 Watching you from south los angeles, God bless you

[@p-ricky]

good shit , A smart mechanic not a parts changer. test dont guess. excellent job!

[@prospexican]

great video thanks a lot for sharing, having a similar problem w jaguar and seems to have same body and parking aid modules.

[@sulla9528]

Some people saying he removed the wrong fuse. No! Watch carefully, He removed the correct fuse #17. It's a 5 Amp fuse not #5 fuse.

[@aquatrax123]

Nice find!

[@missfits4780]

Obviously some things never change. I have the 2014 Range Rover Sport and it has got a rear quarter glass or liftgate seal leak, which has run down inside and taken out the Differential Control Module. Great design and engineering foresight caused the factory to mount the module upside down, which then makes the pressed metal cover form a cup just perfect for rainwater collection. Still waiting for the new part to get here after the attempted shafting by the local RR importer.

[@morgansmith4176]

I heard horror stories about poor Land Rover reliability but took the plunge and bought a CPO 2012 LR4 (7 years from time of service/100K bumper-to-bumper warranty, which gave me comfort) and had zero problems with it. Then we bought a 2016 Range Rover Sport and again have had no electronic problems (but the rear hatch sometimes won't close tightly using the motor and has to be slammed shut, which I think is a strut or gasket misalignment); it's a great car. Yesterday we bought a Range Rover (CPO). I think reliability of Land Rover in general has improved significantly since the marque moved away from Ford and Tata Motors invested billions in the company. Service at the dealership has been good. This is in contrast to my 2015 F150 with the 3.5 Ecoboost which developed gasket leaks just after passing out of warranty requiring a complete engine rebuild that took three weeks for return to service.

[@davidpatrick1813]

first you pulled the wrong fuse

[@Airman..]

David Patrick doesn't matters as he went the right and logical direction

[@millomweb]

And probably used the wrong tool to do it !

[@moonpunk]

Exactly! He pulled Fuse 5 as opposed to Fuse 17 - jeeez, like you'd want him working on your pride & Joy!

[@millomweb]

@@moonpunk Fortunately, it seems these things aren't anyone's pride & joy. From this & other experience, they're getting the basics wrong !

[@WCSPete1]

@@Airman.. maybe not. Had he pulled F17 and not F5, that might have fixed his problem there and then! He didn't follow his own process. He also mistakenly said: "... Reinsert the 17 amp fuse.."

[@puzzle]

i know this video is old, not trying to add any negative energy. just wanted to point out you pulled F5 fuse instead of F17. however, I do appreciate the follow thru with the rest of the diagnosing its helping me find my tail with my customers LR4

[@mcjjordan]

Well done range rover for mounting units upside down 🤦🏻‍♂️ I was always taught to mount wires out if bottom so water doesnt enter.

[@jd3497]

Who owns Range Rover now? The poor Engineering and design choices hardly surprise me. I can only image that poorly written software behind it all.

[@FourRingsAuto]

@@jd3497 this was during the bmw ownership era. The L322 range rover shared a lot with the e53 x5 (another problematic vehicle) even down to all the components in that same left rear area.

[@FourRingsAuto]

@@jd3497 Tata owns them now. Indian company i believe.

[@gordonwedman3179]

A 2011 is pure JLR. Last Ford version was 2009 I believe. Tata may own JLR but these units for NA are still designed and built in the UK. I have a 2000 and a 2008 RRSC. No unusual problems with either.

[@Autokey_Security_Services]

Another thing is why would people give videos like this a thumbs down.. your given out free knowledge ... just my opinion 🤷 😌

[@lard1892]

It's a macho thing

[@smartchishaya1670]

well done from zimbabwe

[@ADVANCEDLEVELAUTO]

Thank you!

[@damiadedapo5363]

Well done man. I got to ask, how and where did you get the how the correct waveform should look like?

[@mchristofas]

Quality product!

[@sanhsands6132]

very smart diagnosis.

[@mickkingston1450]

Well done 🇬🇧👍

[@theonemotorservices9217]

Good video good teacher

[@NCTLLC24]

Right-On Brother, Good 👍 Information To Keep In My Hat.

[@PaulCTownsend]

Amazing good job.

[@fire7765]

Great job

[@ADVANCEDLEVELAUTO]

Thank you for watching!

[@Mako-sz4qr]

good job man.. great find.

[@ADVANCEDLEVELAUTO]

Thank you!

[@angusalamezie6193]

ADVANCED LEVEL AUTO bro I have similar problem now how do I fix my range Rover HSE it starts and turns off in 5secs . Any solution

[@malcolmyoung7866]

I would wager the leak is coming from the tailgate as these are a known weak point on most Land Rover/Range Rover products. Especially if the drainage is compromised ir ‘overwhelmed’. Another possibility may be from the sun roof or roof bar areas. Range Rover trunk areas are favourite areas for placing sensitive equipment and these issues could also be caused by an over zealous ‘valet’ as I experienced with an 2009 TDV8 which affected the compressor electricals which were located in the spare wheel compartment below the trunk floor. All in all a great diagnosis.