How to Pass Call Center Training

In this video, I share 7 actionable tips to pass your call center training. Of course, you've probably spent a few weeks or months looking for a job and right after you're hired, the next step is to pass the call center training. Then you can start taking calls and get paid for it! Good luck and all the best to you! ;)
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[@ReaNinja]

⭐️ Hope these tips will help you pass. What hesitations do you have right now with your training?

[@hdmovies5724]

Call Center Ninja will you help me pass my training? ❤ just a few advice

[@ReaNinja]

@@hdmovies5724 The ones I mentioned in this video. 😃

[@diianrocero6902]

I jus hope na ikaw among trainor😂 ang galing mo lng kase😊

[@ReaNinja]

@@diianrocero6902 Aww thank you! Thats so sweet of you. 😊❤

[@besshiemo4347]

Nanghihina na loob KO SA training😭

[@jeremiahabao2299]

1. Attendance 2. Study 3. Proactive 4. Be responsible 5. Always practice 6. Attitude 7. Follow instruction 8. Optimistic 9. Head On

[@jerellmendoza1137]

Hello!! I just want to share my experience so far in my training. I’m currently on my Voice Build Program (Training) in a BPO company here in the Philippines. I passed the interview but I am not yet hired. So, they put me in a 4 week program where in they will determine if I am capable for the job. It’s just my 1st week. But, so far I can already tell that I have a lot of improvements. It helped me a lot with my accent because we focused on accent neutralisation this week. I even got some good feedbacks with my trainer even though I was not that good in English. My tip is just be confident with the way you speak and watch this video because this will help you a lot, just like what it did to me. Thank you for this video, ma’am!! I’m still anxious that I might not get the job. Anyway, goodluck to everyone!!!! God bless us all!!

[@ReaNinja]

Amazing! Just keep learning and moving forward. All the best and hope you get the job soon. ❤

[@justinecruz8603]

I speak english fluently in my brain but its messed up when I talk.

[@lycabactol366]

Same gurl

[@rizaampong8380]

Same here😅

[@maxteves2012]

omg same here

[@marikyatxoxoxo8920]

Yah mee tooooooo

[@ILoveSandwichWithMayo]

Relate

[@joymaepetalioastrologo5785]

Today is my first training. It's my breaktime but I wanna spend my breaktime to watch your videos 😄 I know it can help me a lot 💕

[@ReaNinja]

Aww good to know that, Joy. ❤😊

[@szervosz]

Are you still working there?

[@crochetwithfelicity1702]

Thank you! Tomorrow is my first day in online training and I am a newbie in call center industry, this gave me a boost!

[@President_Biglou]

Thank you so much!! You really do help me a lot. 50% of the reason why I pass is because of your help! And I'm really looking forward to survive the cc training as well. I don't have any cc background yet, so I'm kinda nervous 😂 . But I'll do my best. Thank you so much again! *Sending virtual hug*

[@ReaNinja]

Aww thank you so much!! That means a lot to me. ❤

[@lewiscyruz2449]

Omg Me too

[@katem.2286]

I literally have my training the day after tomorrow so I’m preparing like crazy by watching your videos! It’s helping me so much btw. 🥺 thank you so much for your pointers!

[@ReaNinja]

That is awesome!

[@ailamarielagutan543]

Really me. The person who is always telling to herself that “I don't think that this is for me“ and everything.

[@joshuaerin3362]

I actually watched your videos before I went for my final interview last week, and I passed. Now im watching your videos again because my training starts on monday. Your videos helped me alot. God bless you ate❤️❤️

[@ReaNinja]

Aww, happy to know that Erin. You're welcome and thanks for watching. Good luck on your training. 😊💗🙏

[@karenjoyfigueroa2351]

I will be starting my training tomorrow and as always your video help me a lot. God bless always!

[@charizzesandiego]

Thank you for this vid . My training will start on Monday. This is very useful because I am a newbie ❤❤❤

[@richojamessarita6370]

Im just passed my application in applying as a call center agent on an retail account. And my training will be on end of July and I am a first timer. Hopefully these videos can help me a lot. 😊❤ thank you so much!

[@AJDC0106]

Yesterday I passed the final interview and now I'm waiting for the updates about the orientation. I'm so happy that I found your channel because this gives me the ideas on things that I need to prepare for . Thank you so much Ma'am 😊

[@christelineco5207]

Did you pass the training?

[@charmainehurboda4035]

Thank you . .for the knowledge that you shared☺️☺️GOD BLESSED

[@gabriellesantillan4931]

Thankyou for this video Ma'am. 😊 I will be signing my contract any time this week on a BPO company. Thank you for giving us tips om what to do. 😊

[@sheenajaneubaldo2044]

Thanks for this. Im glad to watch your videos. Im going to start my training by next week.

[@ReaNinja]

Sheena Jane Ubaldo Welcome and good luck on your training! 💗

[@krisyuriko9806]

Thank you for this tip im sure it will helps me alot...tomorrow is my training , and i make sure that i will use all this tips...thank u for this..kudos for this...keep safe

[@amberpennington6010]

about to start at a call center in two days, very nervous! watching your videos help me be prepared, thank you!

[@judecamano9034]

Tomorrow is my first day on my virtual training and this will be also my first time in BPO . I always watching your videos , it helps me a lot. I am able to learn and gather ideas and tips on how working on a BPO. Thank you so muchh. 🙂☺️

[@SympathyFck]

Gonna start my training on Monday, and I find this vid very useful . Love it!!

[@ReaNinja]

patrick molina Wow, thanks Patrick! Good luck on your training. 💗😃

[@zaihide1319]

Gotta start training next week! Thanks so much for the tips! Love ur videos.. ❤

[@ReaNinja]

Zai Hide Welcome and thanks for watching. 😃 Good luck on your training! 💗

[@jholopulutan1065]

I love watching this video. Thanks for inspiring me and motivating me 💪❤️

[@pjmondres6426]

Thank you for all the tips, I can say that all those things that you said are very useful. I'm gonna use it during my training. Wish me luck! 'cause it's gonna be tomorrow. 😊😊

[@ReaNinja]

Hey Pj! Welcome and thanks for watching. Happy to help! Good luck on your training. 💗😄

[@sheyflores1392]

Very helpful! Im going to start my training on monday, Im not fluent in english but i will try my best to learn😊 thank you miss Rea! Keep sharing your knowledge ❤❤❤

[@omarsolis3128]

Thank you Rea for letting me know how to follow the instructions. I was fired from a cc for not following the rules and now i understood the importance of these skills. Thanks again.

[@rosielquidep8062]

Hello! I love watching your videos, I find it very helpful to me. By the way I got interviewed last Monday and I passed it with the help of you! I've learned so much,from learning English,How to be confident and interview tips of yours. Good news ,I was told to start my training next week! And it's gonna be so exciting and fun! I'd like to thank you and keep inspiring those who eagerly want to become a part of BPO industry!

[@ReaNinja]

Shelle Pediuq Hi Shelle! Thanks for your kind words. That makes me so happy! I'm so glad you got the job and will start training soon, and I'm thrilled I'm somehow part of your learning. All the best to you! 💗

[@eloisamariearevalo3972]

Thank you Rea! I'll be starting my training tomorrow 😊

[@vanessacutamora6444]

Thank you so much miss Rea i learned more from your wonderful content i am now undergo for my training im hoping that i can pass soon.keep it up

[@chad8624]

I'll have my first training in 2 days. Thankyou so much for this videos

[@user-in7lo1ri4n]

I would like to thank you so much, i pass my interview and tests, start training in January and I am not worried because you're heaven sent, anyone who wants to do well should listen to her very well " Active listening", from Jamaica.

[@MmMm-bo7vq]

Never tired to say thank you. I owed you so much

[@ReaNinja]

Appreciate it. Glad to help 🙏💗

[@marianmanalo1412]

I'm a new hire and I need this. Thank you Ms. ❤

[@VinLimited]

Thank you for this vid. My training will start next week. Subscribed

[@ReaNinja]

Thanks for subscribing Kevin! 🙏 Good luck on your training. 💗

[@jairahjamandre241]

thanks you miss it really helping esp for someone lyk me, im about to have my call center training this week. Godbless ☺

[@ReaNinja]

Glad it helped. Thanks for watching Jairah! 🙂

[@newtrendsph7618]

Thank you for the motivation! ❤️

[@mhiecodal8235]

I'll comeback here once I pass my training next week. Thank you so much💞

[@joelenriquez8903]

Thank you so much for this video. Helps a lot!😊

[@ReaNinja]

Welcome Joel! Glad to help. 🙏😃

[@eletoile2893]

I'll start my training tomorrow and I'm glad I found your videos!

[@ReaNinja]

Wow glad to know that Ruby! Good luck on your training. 😊

[@ivypagdato1148]

How are you now ? Did you pass ?

[@josemontoya24]

Thanks Ninja this is so useful for me. God bless you.

[@ReaNinja]

Glad to know it helps! ❤

[@oussshelby7932]

I will start the training by Monday morning . Been watching your videos since the last week and they helped me discover alot about the industry. I highly appreciate your lessons and the way you explain these useful tips. So THANKS a million ninja , you’re just a great trainer, hope mine will be as helpful as you lol Break a leg !!

[@ReaNinja]

Appreciate you. Thank you!

[@cresszoemennaj4822]

You sound good . I do appreciated your advice. tnx a lot for all

[@ianraycandido5237]

My first training will be on Monday. So nervous and worried if I will get the job. Glad these kind of video exists here. It is very helpful!

[@ReaNinja]

💕💕

[@sheinamaeperez8193]

Thank you so much Ms. Rea, I learned a lot here in your channel😘😘

[@ReaNinja]

You're welcome Sheina. Happy to know that. 😊

[@SteveKnight093]

I'll gonna have my first training this coming Monday and I'm a little bit scare because I really want this job and of course I don't want to screw up anything. XD Thanks God I found your channel.

[@andrewgulla9865]

GREAT ENCOURAGEMENT! I THANK YOU

[@jose-miguel.c7036]

I never tire to see you, Your lessons are really useful. 👏👏👏👏👏👏👏👏👍👍

[@ReaNinja]

Happy to hear that. Thanks so much 😊❤

[@alfredgabaw4720]

Hi rea. Before I took my journey to reach my goal to work in a call center I watch and learn watching your videos. Now back again to learn how to pass my call center training.

[@ReaNinja]

That's wonderful Alfred :)

[@dexteramazona4076]

I had rejection for 3x but still trying bcoz i really want this job. Subscring this channel is worth it.

[@ReaNinja]

Shang T.V Time will come you'll get the job! Just be patient with yourself. 💗 Good job for not giving up. Thanks for subscribing. Appreciate it. 😃

[@leandroa0920]

Thank you for the advice's and tips. Very helpful and encouraging. God bless you. :)

[@ReaNinja]

Glad it was helpful!

[@SteadIowa515]

tnx for the tips on how to pass in call center training. in my point of view in life except think positive,decisive the most important in my life is wholehearted. wholehearted is a positive also it means if someone has a courageous such as converse to somebody who has know english to communicate even though personal or over the phone in actual calls. i don't want to think the uncertain or other negative things it won't helpful. i will pass this kind of training and my only point of view is wholehearted nothing else. 😊

[@dinkivymagbuhat7488]

Hi everyone! I just got a job offer for my first CC job and I am really nervous because our training will be on Monday..I hope that I will pass the training until nesting process..Watching all your videos like this really helps me a lot.Thank you so much!

[@r_cchannel8400]

Thank You Ma'am Rea for this tips.

[@dadangganda5504]

I have my training tonight, wish me luck guys ♥️ and btw thank you Ms. Rea you're a big help for us beginners. 😘🤗

[@ReaNinja]

All the best!

[@drakesmith2544]

Well my training will start this tuesday and your videos really helps me a lot to gain confidence that i can pass the training💞💞

[@psychopaulo4285]

I got my J.O earlier today and I will be starting my training on Monday. This will help me a lot. Thank you Maam Rea 🥰

[@ReaNinja]

Happy for you 🤗 Stay safe ❤🙏🏼

[@liezlfelices9845]

I passed my final interview and versant exam yesterday. I watched all your videos almost everyday.😂 It really helped me a lot to pass the interview and exam. Thank you so much Ms. Rea. ❤️ My training will be on July 13. Hope you upload many more videos in the future.

[@ReaNinja]

Happy to know that ❤

[@mylesgomez2624]

You deserved my like in all of ur helpful videos .. congrats for ur success!

[@ReaNinja]

Thanks a ton! :)

[@markanthonysalvador1526]

Thanks dear for giving us idea on how call center training go about.

[@rachelleespadero5334]

My training will start this coming Monday. Thank you for the tips 💛

[@karengonzales4728]

How is your training?

[@drivemax7128]

I've been always watching your post on your videos thank you for guiding us hope to be one of them to be one of this job 🤗🤗☺️

[@justrandom8989]

Just got hired days ago and I'll be going on my training on Tuesday kinda excited and nervous at the same time. And here I'm watching some helpful tips.

[@DavidSwift1989]

kamusta kanapo

[@dabbahsarr1401]

Thanks u dear it is helping me alot God bless you

[@ReaNinja]

Good to know that ❤

[@rnetatco]

Thankyousosomuch for this. I am just waiting for my job offer and am ready to go.

[@maricartorio6721]

Hello Ms.Rea I just hired and will start my training on Monday, I just want to thank you for making videos that's so helpful, especially to a person like me, who likes and the dream is to have a job in a call center industry. I've watched all your videos on your YT channel especially those videos about call center 😊. You're such an inspiration to us. (sorry for my grammar)❌🅾❌🅾

[@ReaNinja]

So honored to be an inspiration. ❤ Wish you all the best in your career. 🤗

[@kasangkaptv1190]

Thank you for sharing your knowledge with us it help me a lot by watching and learn all your videos.. Its my training on Monday and its my first time as a call center agent and I'm glad that I have pass final interview and proceed on training... I'm writing It down some of the important information that will help me a lot,... Thank you Ms. Rhea Godbless..

[@ReaNinja]

You're welcome. Good luck ❤

[@gelocalimlim5799]

thank you for information 🙂

[@gabymedina7934]

Next Monday gonna be my first training day. I'm really nervous, thanks for the tips❤️

[@erminiimendoza9950]

Hi, So ano pong update sa training mo po?

[@lixarion1885]

@@erminiimendoza9950 They will not say their training results, either they didn't got hired or just doesnt care.

[@darreljayona5311]

January 5 will be my first day of training at TP, actually i dont have any idea on what will goin to happen during training and so on, but because of your vlog I feel more knowledgeable about the call center training ground. Thankyouuu so much, u helps us alot. God Bless and wish me luck ❤️

[@ReaNinja]

All the best Darrel! Glad my video helped you. ❤❤

[@ruthrivera9738]

Thanks for all the tips ma'am.. helps a lot :) i'm on my 2nd day of my training.. Thank you so much for all the knowledge..

[@ReaNinja]

Glad to help ❤️

[@florainelacanilao1260]

Yay! Thanks for this video~ My training will start this month ☺️❤️

[@ReaNinja]

floraine lacanilao Welcome! And congrats to you. 💗 Good luck on your training! 😃

[@nardsserinas2023]

floraine lacanilao me too..

[@bellawilson5782]

How did your training go?

[@chato00044]

I'm not a native English speaker, I'm gonna work at a call center (here in Mexico) that works for English companies and I am so nervous because I need to improve my listening. But thanks for this kind of videos, you help a lot!

[@ReaNinja]

Happy to help! Hope you get that job soon. ❤

[@tatianam9882]

I feel you! 😣 I'll start to work in a company where I'll have to answer chats in English... I think it's easier than your job but I'm really nervous!!! My English is not perfect !! :(

[@paulinebernadettesaberola6977]

I love your vids. This is very helpful for us, virgins of BPO hahaha. This enlightened me. Keep it up!

[@ReaNinja]

Thanks Pauline! 😂 Glad to help!

[@krioni86sa]

Thank you Rea!

[@marlenecaynila3923]

Tomorrow is my first day of training in BPO. And i dont have any experience of that industries. Thankyou for this content ive learned a lot...

[@kryceksangel]

I'm trying to become a trainer so this is helpful

[@karolceciliano6962]

Thank you for your words

[@jennevacali7107]

I love the way you talk 😊 your video's amazing also . Thank you for the tips Miss 😁

[@ReaNinja]

Happy to help ❤️

[@jennevacali7107]

@@ReaNinja 💖

[@jandesvlogs3969]

Thanks for the tips tomorrow is my first day of training, God bless

[@myrasarenacernero2523]

In 2 days I will start my training. I'm so nervous since I have no idea what will happen and whom I will be with. Anyway, thank u so much for making this video 💖

[@chad8624]

same

[@michaelrenangonzales3945]

thanks for this video. :)

[@ReaNinja]

You're welcome, Michael. 😃

[@fayette2901]

I hope I could pass my training I really want this huhu thanks for the tips by the way💚

[@danicabinalla4013]

im about to start training next week and im so nervous cause it's my first, thanks for some tips hope it's help 💕

[@alyssadionisio1124]

I hope I will pass my training. We'll be doing the nesting this coming week.

[@alexromero8285]

Hi Ms. Rea! I just want to thank you for making this video/ for making call center related videos. I'm on my 3rd week of training for Comcast- Tech Support and all I can say is, it has been a very difficult journey for me since the first day of my training. I'm having a hard time understanding all of the things that we've studied in our class, specially we handle billing in our class and it's really difficult that's why most of the time I felt that this job may not be really for me, I lost my confidence because I feel like I'm very slow at learning all about billing, I also feel anxious when there's an incoming assessment, I worry that I won't do the right thing and that I will not pass the training. I don't want to quit but my self esteem has become so low right now :( I just want my negative thoughts to go away, i know that if I keep on letting my anxiety corrupt my mind it will really affect me and my performance. I'm glad that I subscribed to you and that I watched this video. On Monday, I will try to stay confident, thank you once again, Ms. Rea.

[@ReaNinja]

Wow, your English is really good. You have an advantage. Just keep learning and practicing. It will all be easier soon. ❤ Happy to know that this video helped you! 🙏🏼🤗

[@alexromero8285]

@@ReaNinja thank you so much po 😊❤

[@drivemax7128]

I am not in your situation I am also trying to apply this job but I know your thoughts of this I just want you to say that you can get this job more confident Lang I'm also want to get this job but it's hard for me to speak but I'll keeping it up for reaching my goals I've been watching your post MS.rhea hope to be one of this job like you

[@jettroipablo1674]

1st day of my training tonight. Hahaha excited na kabado

[@julianluis1858]

Thank you for tipi know it would be help.

[@joshua2937]

I just got hired by one of the bpo companies here in Cebu and today is the 1st day of my training I'm nervous because my communication skill is not that good yet but I'm always practicing them to improve. And I hope will survive throughout this training process.

[@shainadonan2497]

Thank you so much miss🤗😭 lately anxiety disorder attack me!

[@marikyatxoxoxo8920]

Tomorrow is my first virtual training. Im so nervous hahahah. Thanks for this ❤️ i hope i passed the training

[@johnericmallari2407]

tomorrow is my first day on training, And I was glad I saw your tips on how to pass on training, it really gets me excited hehe thanks a lot :)

[@johnericmallari2407]

I'm also a pinoy too ^_^

[@ReaNinja]

Thanks for watching Johneric! Good luck on your training. It's great that you're excited. Enjoy it! 🙂💗

[@johnericmallari2407]

@@ReaNinja you're welcome, gonna watch your other vids soon and I already subscribed you ☺

[@ReaNinja]

@@johnericmallari2407 Thanks so much 💗

[@junrenzolaxamana7713]

It helps alot 😊😊 I will start my training tomorrow . haha . Im a bit nervous and excited at the same time . hahaha .

[@ReaNinja]

Exciting!! 😂 Glad to know my video helps. Good luck on your training. 💗🙏

[@Mimi-mn3rb]

I am a newly hired Call Center Agent and this is really helpful.. Thank you mam 😊

[@ReaNinja]

You're welcome! Thanks for watching. 🤗

[@jhimibale5579]

Hi Maam Thankyou for making a lot of videos on giving tips to us . We are very curious on what will going to happen when it comes to the Call center training , by the way i just got hired and this is my first time in BPO industry , my training will be next week and Im very nervous and excited hehehe . im looking forward to improve my english communications skills and i always watching a lot of videos of yours and its very helpfull .

[@PEWEVLOGS]

Today is my first day of training I'm so excited😁

[@ninojamesaceron2919]

I'll have my first training tomorrow. Pray for me! ❣

[@LaflareFrenchie]

Same. I’m so nervous lol

[@troyjohndelavega3836]

Me too! Wish me luck for my first training tomorrow. ❣

[@markanthonyintes1968]

mayroon parin po bang bagsak kapag nasa tarining na po?

[@nellz7119]

Me too, I hope all goes well

[@garciastephy5553]

I’m having mine right now thank you for the help 🤗😊

[@funnyaccident8469]

I don't have problems in understanding English but I can't speak fluently.

[@ReaNinja]

Anup Thapa It just takes more intentional practice. 😃

[@ayaramos6934]

Same

[@mariogamboa2348]

Mesaage me..we will train together to become fluent in english

[@delauriersthomsonthessens8765]

@@mariogamboa2348 hello sir Please I need your help too

[@littlejoy6927]

Same

[@shanedolor9865]

I'm going to start my training on Wednesday in Teletech. I'll handle retail account. Thanks for the tiiiips! Thumbs up! :)

[@ReaNinja]

You're welcome. Good luck! ❤

[@juliaduu5255]

hii!! I know this comment was sent a year ago but I start training at Teletech next week and I'm really scared hahaha. What is it like? hehehhe.

[@anemari5809]

@@juliaduu5255 How's the training po hehe

[@gameofshow8793]

Thanks Miss Rhe! I’m on my 2nd week of training. Their are times I felt discouraged but I do believe with the right attitude and an optimistic mind I can pass this traning and eventually will be endorse soon in the production.

[@ReaNinja]

Wonderful! That's the spirit :)

[@lavielle1511]

I passed the initial and final interview through phone.. i feel like i just got lucky, because i no that im not really fluent...so now im really with my training..thank you very much for this video

[@ReaNinja]

You got it because you deserved it. All the best. ❤️