How to Pass Call Center Training

[@ReaNinja]

⭐️ Hope these tips will help you pass. What hesitations do you have right now with your training?

[@hdmovies5724]

Call Center Ninja will you help me pass my training? ❤ just a few advice

[@ReaNinja]

@@hdmovies5724 The ones I mentioned in this video. 😃

[@diianrocero6902]

I jus hope na ikaw among trainor😂 ang galing mo lng kase😊

[@ReaNinja]

@@diianrocero6902 Aww thank you! Thats so sweet of you. 😊❤

[@besshiemo4347]

Nanghihina na loob KO SA training😭

[@jeremiahabao2299]

1. Attendance 2. Study 3. Proactive 4. Be responsible 5. Always practice 6. Attitude 7. Follow instruction 8. Optimistic 9. Head On

[@jerellmendoza1137]

Hello!! I just want to share my experience so far in my training. I’m currently on my Voice Build Program (Training) in a BPO company here in the Philippines. I passed the interview but I am not yet hired. So, they put me in a 4 week program where in they will determine if I am capable for the job. It’s just my 1st week. But, so far I can already tell that I have a lot of improvements. It helped me a lot with my accent because we focused on accent neutralisation this week. I even got some good feedbacks with my trainer even though I was not that good in English. My tip is just be confident with the way you speak and watch this video because this will help you a lot, just like what it did to me. Thank you for this video, ma’am!! I’m still anxious that I might not get the job. Anyway, goodluck to everyone!!!! God bless us all!!

[@ReaNinja]

Amazing! Just keep learning and moving forward. All the best and hope you get the job soon. ❤

[@justinecruz8603]

I speak english fluently in my brain but its messed up when I talk.

[@lycabactol366]

Same gurl

[@rizaampong8380]

Same here😅

[@maxteves2012]

omg same here

[@marikyatxoxoxo8920]

Yah mee tooooooo

[@ILoveSandwichWithMayo]

Relate

[@President_Biglou]

Thank you so much!! You really do help me a lot. 50% of the reason why I pass is because of your help! And I'm really looking forward to survive the cc training as well. I don't have any cc background yet, so I'm kinda nervous 😂 . But I'll do my best. Thank you so much again! *Sending virtual hug*

[@ReaNinja]

Aww thank you so much!! That means a lot to me. ❤

[@lewiscyruz2449]

Omg Me too

[@joymaepetalioastrologo5785]

Today is my first training. It's my breaktime but I wanna spend my breaktime to watch your videos 😄 I know it can help me a lot 💕

[@ReaNinja]

Aww good to know that, Joy. ❤😊

[@szervosz]

Are you still working there?

[@ailamarielagutan543]

Really me. The person who is always telling to herself that “I don't think that this is for me“ and everything.

[@joshuaerin3362]

I actually watched your videos before I went for my final interview last week, and I passed. Now im watching your videos again because my training starts on monday. Your videos helped me alot. God bless you ate❤️❤️

[@ReaNinja]

Aww, happy to know that Erin. You're welcome and thanks for watching. Good luck on your training. 😊💗🙏

[@singwithshyawla8179]

Update?

[@AJDC0106]

Yesterday I passed the final interview and now I'm waiting for the updates about the orientation. I'm so happy that I found your channel because this gives me the ideas on things that I need to prepare for . Thank you so much Ma'am 😊

[@christelineco5207]

Did you pass the training?

[@dexteramazona4076]

I had rejection for 3x but still trying bcoz i really want this job. Subscring this channel is worth it.

[@ReaNinja]

Shang T.V Time will come you'll get the job! Just be patient with yourself. 💗 Good job for not giving up. Thanks for subscribing. Appreciate it. 😃

[@amberpennington6010]

about to start at a call center in two days, very nervous! watching your videos help me be prepared, thank you!

[@Mimi-mn3rb]

I am a newly hired Call Center Agent and this is really helpful.. Thank you mam 😊

[@ReaNinja]

You're welcome! Thanks for watching. 🤗

[@liezlfelices9845]

I passed my final interview and versant exam yesterday. I watched all your videos almost everyday.😂 It really helped me a lot to pass the interview and exam. Thank you so much Ms. Rea. ❤️ My training will be on July 13. Hope you upload many more videos in the future.

[@ReaNinja]

Happy to know that ❤

[@funnyaccident8469]

I don't have problems in understanding English but I can't speak fluently.

[@ReaNinja]

Anup Thapa It just takes more intentional practice. 😃

[@ayaramos6934]

Same

[@mariogamboa2348]

Mesaage me..we will train together to become fluent in english

[@delauriersthomsonthessens8765]

@@mariogamboa2348 hello sir Please I need your help too

[@littlejoy6927]

Same

[@chato00044]

I'm not a native English speaker, I'm gonna work at a call center (here in Mexico) that works for English companies and I am so nervous because I need to improve my listening. But thanks for this kind of videos, you help a lot!

[@ReaNinja]

Happy to help! Hope you get that job soon. ❤

[@tatianam9882]

I feel you! 😣 I'll start to work in a company where I'll have to answer chats in English... I think it's easier than your job but I'm really nervous!!! My English is not perfect !! :(

[@richojamessarita6370]

Im just passed my application in applying as a call center agent on an retail account. And my training will be on end of July and I am a first timer. Hopefully these videos can help me a lot. 😊❤ thank you so much!

[@crochetwithfelicity1702]

Thank you! Tomorrow is my first day in online training and I am a newbie in call center industry, this gave me a boost!

[@justrandom8989]

Just got hired days ago and I'll be going on my training on Tuesday kinda excited and nervous at the same time. And here I'm watching some helpful tips.

[@DavidSwift1989]

kamusta kanapo

[@UnderTale_123Sans]

My training will start on Thursday, im a newbie po. Actually kakahire ko lang ulit kasi umalis po ako dun sa isang call center company na pinagttraininingan ko last December. I was afraid na hindi makapasa sa training because everybody says mahirap daw yung acct ko which is Telco acct. I applied again sa ibang company right after ko umalis sa company na yun then fortunately na-hire nanaman ako and yung acount ko now is the same account na inayawan ko. Btw, they do not know na nakapagtraining na ako sa naunang call center company. Maybe yun talaga yung para sakin. I hope i will pass the training! Thank you call center ninja for making videos like this!

[@ReaNinja]

Hi John! Thanks for watching. Wag mo nalang isipin na mahirap. Ang importante gagawin mo pa rin at susubukan. Thats how you gain experience. 🙂 Go for it and good luck sa training. ❤

[@skylar0629]

Telco acc. Yan po ba yung at&t?? Or redstar?? Sa Thursday na kasi training ko sa at&t acc.😭 sana mapasa ko😭

[@gabymedina7934]

Next Monday gonna be my first training day. I'm really nervous, thanks for the tips❤️

[@erminiimendoza9950]

Hi, So ano pong update sa training mo po?

[@lixarion1885]

@@erminiimendoza9950 They will not say their training results, either they didn't got hired or just doesnt care.

[@AbigailFrancis-i9q]

I would like to thank you so much, i pass my interview and tests, start training in January and I am not worried because you're heaven sent, anyone who wants to do well should listen to her very well " Active listening", from Jamaica.

[@ninojamesaceron2919]

I'll have my first training tomorrow. Pray for me! ❣

[@LaflareFrenchie]

Same. I’m so nervous lol

[@troyjohndelavega3836]

Me too! Wish me luck for my first training tomorrow. ❣

[@markanthonyintes1968]

mayroon parin po bang bagsak kapag nasa tarining na po?

[@nellz7119]

Me too, I hope all goes well

[@garciastephy5553]

I’m having mine right now thank you for the help 🤗😊

[@lalisaspet558]

Tomorrow's the first day of my training. To be honest, jitter bugs are eating me out. I've no call center experience and I'm already feeling small thinking that I'll be in the same team with trainees who are tenured. I'm afraid that I won't be at par with their skills. I'm afraid of being left behind. I hate this feeling. Even though I received compliments during the hiring process about my communication skills, I fear that my technical and navigational skills will be the death of me. I just know the basics and I type words in an average manner. I... I... I don't know, I hope that I'll be able to make it. I don't wanna get terminated. I wanna do well. Sigh....

[@ReaNinja]

Go for it!! Everything's gonna be fine..❤

[@zatogalaxy5104]

Gambate! Tips ko lang is to not compare yourself to experienced ones coz just like you've said, they are pro's. Just believe in your self and believe God will make a way to whatever hardships you've been on.

[@judithalolod9011]

Think positive and be prepared, relax you can make it, be yourself, you can make it absorb everything your trainer taught you.

[@alexromero8285]

Hi Ms. Rea! I just want to thank you for making this video/ for making call center related videos. I'm on my 3rd week of training for Comcast- Tech Support and all I can say is, it has been a very difficult journey for me since the first day of my training. I'm having a hard time understanding all of the things that we've studied in our class, specially we handle billing in our class and it's really difficult that's why most of the time I felt that this job may not be really for me, I lost my confidence because I feel like I'm very slow at learning all about billing, I also feel anxious when there's an incoming assessment, I worry that I won't do the right thing and that I will not pass the training. I don't want to quit but my self esteem has become so low right now :( I just want my negative thoughts to go away, i know that if I keep on letting my anxiety corrupt my mind it will really affect me and my performance. I'm glad that I subscribed to you and that I watched this video. On Monday, I will try to stay confident, thank you once again, Ms. Rea.

[@ReaNinja]

Wow, your English is really good. You have an advantage. Just keep learning and practicing. It will all be easier soon. ❤ Happy to know that this video helped you! 🙏🏼🤗

[@alexromero8285]

@@ReaNinja thank you so much po 😊❤

[@drivemax7128]

I am not in your situation I am also trying to apply this job but I know your thoughts of this I just want you to say that you can get this job more confident Lang I'm also want to get this job but it's hard for me to speak but I'll keeping it up for reaching my goals I've been watching your post MS.rhea hope to be one of this job like you

[@midnightblues9895]

When im with my family, I can speak Engliah properly, but I fail with the knowledge of other people's presence

[@omarsolis3128]

Thank you Rea for letting me know how to follow the instructions. I was fired from a cc for not following the rules and now i understood the importance of these skills. Thanks again.

[@psychopaulo4285]

I got my J.O earlier today and I will be starting my training on Monday. This will help me a lot. Thank you Maam Rea 🥰

[@ReaNinja]

Happy for you 🤗 Stay safe ❤🙏🏼

[@myrasarenacernero2523]

In 2 days I will start my training. I'm so nervous since I have no idea what will happen and whom I will be with. Anyway, thank u so much for making this video 💖

[@chad8624]

same

[@sicoah6362]

I'm very good with computers but I'm very bad with communication I never talked to people that much

[@holy7678]

Lol same but how was it?

[@ianraycandido5237]

My first training will be on Monday. So nervous and worried if I will get the job. Glad these kind of video exists here. It is very helpful!

[@ReaNinja]

💕💕

[@SteadIowa515]

tnx for the tips on how to pass in call center training. in my point of view in life except think positive,decisive the most important in my life is wholehearted. wholehearted is a positive also it means if someone has a courageous such as converse to somebody who has know english to communicate even though personal or over the phone in actual calls. i don't want to think the uncertain or other negative things it won't helpful. i will pass this kind of training and my only point of view is wholehearted nothing else. 😊

[@eletoile2893]

I'll start my training tomorrow and I'm glad I found your videos!

[@ReaNinja]

Wow glad to know that Ruby! Good luck on your training. 😊

[@ivypagdato1148]

How are you now ? Did you pass ?

[@alyssadionisio1124]

I hope I will pass my training. We'll be doing the nesting this coming week.

[@judecamano9034]

Tomorrow is my first day on my virtual training and this will be also my first time in BPO . I always watching your videos , it helps me a lot. I am able to learn and gather ideas and tips on how working on a BPO. Thank you so muchh. 🙂☺️

[@rosielquidep8062]

Hello! I love watching your videos, I find it very helpful to me. By the way I got interviewed last Monday and I passed it with the help of you! I've learned so much,from learning English,How to be confident and interview tips of yours. Good news ,I was told to start my training next week! And it's gonna be so exciting and fun! I'd like to thank you and keep inspiring those who eagerly want to become a part of BPO industry!

[@ReaNinja]

Shelle Pediuq Hi Shelle! Thanks for your kind words. That makes me so happy! I'm so glad you got the job and will start training soon, and I'm thrilled I'm somehow part of your learning. All the best to you! 💗

[@monoreum]

Hi Ms Rea, I started training a month ago and we're already in the second phase of training where we would take live calls already. Its really frustrating on my part because I tend to get tense when a call is incoming that I freeze and would take a short pause to give a response which resulted to an irate customer and because of that I became too hard on myself. I just need to let it out here. Starting to watch your videos and hopefully I could apply it while I'm on training. Hopefully everything will go well. 🙏 God bless po! More power 👍✨

[@ReaNinja]

It's good that you acknowledge and accept what's happening. That's the point where you start moving forward and act on your weaknesses. Wish you all the best with your work! You will overcome those first month jitters soon..🙂

[@maricartorio6721]

Hello Ms.Rea I just hired and will start my training on Monday, I just want to thank you for making videos that's so helpful, especially to a person like me, who likes and the dream is to have a job in a call center industry. I've watched all your videos on your YT channel especially those videos about call center 😊. You're such an inspiration to us. (sorry for my grammar)❌🅾❌🅾

[@ReaNinja]

So honored to be an inspiration. ❤ Wish you all the best in your career. 🤗

[@alfredgabaw4720]

Hi rea. Before I took my journey to reach my goal to work in a call center I watch and learn watching your videos. Now back again to learn how to pass my call center training.

[@ReaNinja]

That's wonderful Alfred :)

[@karenjoyfigueroa2351]

I will be starting my training tomorrow and as always your video help me a lot. God bless always!

[@charizzesandiego]

Thank you for this vid . My training will start on Monday. This is very useful because I am a newbie ❤❤❤

[@SteveKnight093]

I'll gonna have my first training this coming Monday and I'm a little bit scare because I really want this job and of course I don't want to screw up anything. XD Thanks God I found your channel.

[@dadangganda5504]

I have my training tonight, wish me luck guys ♥️ and btw thank you Ms. Rea you're a big help for us beginners. 😘🤗

[@ReaNinja]

All the best!

[@krisyuriko9806]

Thank you for this tip im sure it will helps me alot...tomorrow is my training , and i make sure that i will use all this tips...thank u for this..kudos for this...keep safe

[@markanthonysalvador1526]

Thanks dear for giving us idea on how call center training go about.

[@jettroipablo1674]

1st day of my training tonight. Hahaha excited na kabado

[@sarahymaldonado71]

Training isn't too complicated as the transition part or nesting , whatever you call it. Don't get nervous.

[@johnericmallari2407]

tomorrow is my first day on training, And I was glad I saw your tips on how to pass on training, it really gets me excited hehe thanks a lot :)

[@johnericmallari2407]

I'm also a pinoy too ^_^

[@ReaNinja]

Thanks for watching Johneric! Good luck on your training. It's great that you're excited. Enjoy it! 🙂💗

[@johnericmallari2407]

@@ReaNinja you're welcome, gonna watch your other vids soon and I already subscribed you ☺

[@ReaNinja]

@@johnericmallari2407 Thanks so much 💗

[@sheenajaneubaldo2044]

Thanks for this. Im glad to watch your videos. Im going to start my training by next week.

[@ReaNinja]

Sheena Jane Ubaldo Welcome and good luck on your training! 💗

[@gabriellesantillan4931]

Thankyou for this video Ma'am. 😊 I will be signing my contract any time this week on a BPO company. Thank you for giving us tips om what to do. 😊

[@dinkivymagbuhat7488]

Hi everyone! I just got a job offer for my first CC job and I am really nervous because our training will be on Monday..I hope that I will pass the training until nesting process..Watching all your videos like this really helps me a lot.Thank you so much!

[@florainelacanilao1260]

Yay! Thanks for this video~ My training will start this month ☺️❤️

[@ReaNinja]

floraine lacanilao Welcome! And congrats to you. 💗 Good luck on your training! 😃

[@nardsserinas2023]

floraine lacanilao me too..

[@bellawilson5782]

How did your training go?

[@marikyatxoxoxo8920]

Tomorrow is my first virtual training. Im so nervous hahahah. Thanks for this ❤️ i hope i passed the training

[@jeenjjean5881]

Really appreciate your teaching ...but my problem is. .I don't exactly the right sentences or words to say ...when I have to face an irate customer ..

[@mylesgomez2624]

You deserved my like in all of ur helpful videos .. congrats for ur success!

[@ReaNinja]

Thanks a ton! :)

[@kasangkaptv1190]

Thank you for sharing your knowledge with us it help me a lot by watching and learn all your videos.. Its my training on Monday and its my first time as a call center agent and I'm glad that I have pass final interview and proceed on training... I'm writing It down some of the important information that will help me a lot,... Thank you Ms. Rhea Godbless..

[@ReaNinja]

You're welcome. Good luck ❤

[@zaihide1319]

Gotta start training next week! Thanks so much for the tips! Love ur videos.. ❤

[@ReaNinja]

Zai Hide Welcome and thanks for watching. 😃 Good luck on your training! 💗

[@arwen9304]

Tomorrow it's my first day of training, I'm kinda nervous

[@richardmartinez4761]

is there a vid regarding dealing with different scenarios? i had a hard time answering like when the customer is already mad at the start of the call.

[@ReaNinja]

Richard Martinez Not yet. But already lined up. It's gonna be a mock call type of video. 😃

[@drivemax7128]

I've been always watching your post on your videos thank you for guiding us hope to be one of them to be one of this job 🤗🤗☺️

[@mhiecodal8235]

I'll comeback here once I pass my training next week. Thank you so much💞

[@drakesmith2544]

Well my training will start this tuesday and your videos really helps me a lot to gain confidence that i can pass the training💞💞

[@oussshelby7932]

I will start the training by Monday morning . Been watching your videos since the last week and they helped me discover alot about the industry. I highly appreciate your lessons and the way you explain these useful tips. So THANKS a million ninja , you’re just a great trainer, hope mine will be as helpful as you lol Break a leg !!

[@ReaNinja]

Appreciate you. Thank you!

[@shanedolor9865]

I'm going to start my training on Wednesday in Teletech. I'll handle retail account. Thanks for the tiiiips! Thumbs up! :)

[@ReaNinja]

You're welcome. Good luck! ❤

[@juliaduu5255]

hii!! I know this comment was sent a year ago but I start training at Teletech next week and I'm really scared hahaha. What is it like? hehehhe.

[@anemari5809]

@@juliaduu5255 How's the training po hehe

[@vanessacutamora6444]

Thank you so much miss Rea i learned more from your wonderful content i am now undergo for my training im hoping that i can pass soon.keep it up

[@pjmondres6426]

Thank you for all the tips, I can say that all those things that you said are very useful. I'm gonna use it during my training. Wish me luck! 'cause it's gonna be tomorrow. 😊😊

[@ReaNinja]

Hey Pj! Welcome and thanks for watching. Happy to help! Good luck on your training. 💗😄

[@marianmanalo1412]

I'm a new hire and I need this. Thank you Ms. ❤

[@jose-miguel.c7036]

I never tire to see you, Your lessons are really useful. 👏👏👏👏👏👏👏👏👍👍

[@ReaNinja]

Happy to hear that. Thanks so much 😊❤

[@nataliadiego8087]

I'm watching your videos because my training will start on next week thursday. My account is a International Health Care Insurance. And I don't have any BPO experience so I hope I could pass it! 😊

[@ReaNinja]

Good luck with your training Natalia. 😊

[@sharlenobial8884]

we are the same account. how is your account handling right now?.

[@thandokuhlethando8295]

Im on my second week of training and nervous as hell

[@julieanncasanas4429]

I'm a bit apprehensive for my coming call center training.. I am positively hoping that I can make it, and I pray that God give me knowledge and presence of mind for my upcoming training.. .

[@rachelleespadero5334]

My training will start this coming Monday. Thank you for the tips 💛

[@karengonzales4728]

How is your training?

[@lavielle1511]

I passed the initial and final interview through phone.. i feel like i just got lucky, because i no that im not really fluent...so now im really with my training..thank you very much for this video

[@ReaNinja]

You got it because you deserved it. All the best. ❤️

[@kryceksangel]

I once so was nervous about the tests that my trainer told me to go play Mario Kart (it was Nintendo training almost 10 years ago) I was one of the people who got it but it's still nerve wracking. I aced it btw

[@junrenzolaxamana7713]

It helps alot 😊😊 I will start my training tomorrow . haha . Im a bit nervous and excited at the same time . hahaha .

[@ReaNinja]

Exciting!! 😂 Glad to know my video helps. Good luck on your training. 💗🙏

[@jairahjamandre241]

thanks you miss it really helping esp for someone lyk me, im about to have my call center training this week. Godbless ☺

[@ReaNinja]

Glad it helped. Thanks for watching Jairah! 🙂

[@catrinacruz6967]

Thankyou Ma'am for your tips! Applied last Sep 6 at Tp and passed. Interviewed for my acc validation last Sep 8 and got my jo today! it feels surreal until now. Will sign my contract on Sat sep 10 and will start my training on 13 tuesday. This a good head start again. Thankyou for your excellent tips po! 😭

[@marlenecaynila3923]

Tomorrow is my first day of training in BPO. And i dont have any experience of that industries. Thankyou for this content ive learned a lot...

[@MmMm-bo7vq]

Never tired to say thank you. I owed you so much

[@ReaNinja]

Appreciate it. Glad to help 🙏💗

[@kelsymccarty4657]

I'm Just so nervous about taking calls and not fumbling and being watched while I take my first few calls..

[@chad8624]

I'll have my first training in 2 days. Thankyou so much for this videos

[@joshua2937]

I just got hired by one of the bpo companies here in Cebu and today is the 1st day of my training I'm nervous because my communication skill is not that good yet but I'm always practicing them to improve. And I hope will survive throughout this training process.

[@singwithshyawla8179]

Update

[@rodeliomagay6995]

Thanks im now for training in alorica i hope I'll pass the training

[@ReaNinja]

Welcome Rodelio. Good luck on your training. 🙏🙂

[@paulinebernadettesaberola6977]

I love your vids. This is very helpful for us, virgins of BPO hahaha. This enlightened me. Keep it up!

[@ReaNinja]

Thanks Pauline! 😂 Glad to help!

[@rosariowendella.7695]

Helloooo👋 I will spend my time watching this video in order for me to pass my call center training this coming 13th of September.

[@ReaNinja]

all the best Wendell :)

[@sheyflores1392]

Very helpful! Im going to start my training on monday, Im not fluent in english but i will try my best to learn😊 thank you miss Rea! Keep sharing your knowledge ❤❤❤

[@VinLimited]

Thank you for this vid. My training will start next week. Subscribed

[@ReaNinja]

Thanks for subscribing Kevin! 🙏 Good luck on your training. 💗

[@josemontoya24]

Thanks Ninja this is so useful for me. God bless you.

[@ReaNinja]

Glad to know it helps! ❤

[@nordiaevans6740]

My training starts soon, am a newbie physically, I needed this

[@johnreygaytaduran1214]

I will have my training tommorow. Please pray for me.💕💕

[@cresszoemennaj4822]

You sound good . I do appreciated your advice. tnx a lot for all

[@shainadonan2497]

Thank you so much miss🤗😭 lately anxiety disorder attack me!

[@charmainehurboda4035]

Thank you . .for the knowledge that you shared☺️☺️GOD BLESSED

[@rnetatco]

Thankyousosomuch for this. I am just waiting for my job offer and am ready to go.

[@jayce5128]

I got hired last Wednesday and my training starts tomorrow. Thank you for all the videos you've provided, it really is very helpful for call center virgin like me :D I'm a technical support representative by the way. I hope I pass the training and meet their expectations, I really want to be working here in a long term. Wish me luck :D

[@ReaNinja]

Congrats Kisstian! 😊 Glad to know my videos helped. Good luck on your training! ❤

[@Craig77775]

@@ReaNinja question what will happen if some of us could not pass the training?

[@eloisamariearevalo3972]

Thank you Rea! I'll be starting my training tomorrow 😊

[@dabbahsarr1401]

Thanks u dear it is helping me alot God bless you

[@ReaNinja]

Good to know that ❤

[@fayette2901]

I hope I could pass my training I really want this huhu thanks for the tips by the way💚

[@Thebestpunk]

I have training this monday, wish me luck

[@sheinamaeperez8193]

Thank you so much Ms. Rea, I learned a lot here in your channel😘😘

[@ReaNinja]

You're welcome Sheina. Happy to know that. 😊

[@jasminecardona7401]

I'm here because I passed all the applications process and we will be having our training next Monday. Thank you so much Ate. I still can't believe it. T_T

[@laurencemiro4106]

hi, how is ur work now???