Watch This Before You Pick up Your New Car (What You Need to Bring with You to Take Delivery)

[@CarEdge]

Happy Friday! How did Zach do with the two camera setup? Should we keep it? Thanks for watching!

[@sunnohh]

Synchronizing finally makes sense, lol

[@carlcarl1224]

I can take it or leave it.

[@glennford6797]

I like the two camera setup. All you need now is a professional opening.

[@johndamonjr]

Either way is good for me as well. I would just keep it simple and continue doing the things that got you both this far. A favorite news channel of mine is Mark Dice and he does his videos out of his kitchen and gets more views/subscribers than CNN.

[@JV3r8]

I like the added production value. One tip for editing: when cutting between camera views on 'sudden' or 'interruptions' inserts showing both Zach and Ray, try having a moment of speech before switching cameras so viewers hear the voice and the cut is motivated. It is easier to follow and less jarring for viewers. You can also do a very slight pan the audio from stereo on Zach's mic when Zach is off camera to help ease the camera angle switch. Other tweaks you may want to try is a fill light to soften the shadow from the key light on Ray's camera angle. Keep up the good work guys!

[@groovy9125]

Hey guys, happy Friday! And be careful, no surfing today, there's a huge storm out there off the coast of NJ! And Ray, you'll need a waterproof watch today! Something I'd like to add when it comes to picking up your new car (before driving off dealership's lot) is to do an inspection. Just like when I used to drop my car off at the dealership for service, they would go around my car and make notations of any dings, scrapes or dents. Well, for the consumers protection, I would do the same thing and even take photos or video if necessary of any damage. I would also inspect to be certain any equipment that's supposed to be there, is there; like floor mats, gas cap, owner's manual and your 2nd key and key fob. You don't want to drive off the lot before checking these things - IMO.

[@CarEdge]

Groovy that is great advice. Thanks for sharing. Stay safe, Ray

[@HB-yq8gy]

Yeah crossed my "T" & I forgot only one key🙄

[@rhondacampbell2592]

You guys are a hoot. I love your banter when giving out such solid advice.

[@boricua4052]

I actually love to see a father-son relationship just like yours, maybe because I didn’t have it. Keep up the good work.

[@buddylee2733]

I just purchase car and signed all papers at home via docusign. I text copies of my docs to dealer. Very fast and no-covid exposure. Dealer park new car in my garage and sanitizer the interior. So much different experience.

[@itsspanbro831]

I just made my first car purchase last week, I can confirm it can take a while to Pick up a car from the dealer. We came in after negotiations over the phone and everything was ready for signing then we had to visit the finance lady. Signing went by in 20 min, but the finance lady already had someone in the office who was making a big purchase. And the computer was having problems. Long story short it took around 4 almost 5 hours just to pick up the car, it was 10 when we got home . Be prepared to take a while.

[@williamvanfleteren6251]

Ray, it humors me to watch you. I am a retired middle school teacher. After decades of teaching, when one asks me a question regarding kids or education I will respond. Often these same people try to correct me.... I do not have the energy to fight back. Sound familar. Ray, I have a great show idea for you and Zach, it may help you gain more viewers. My son and I both own Mini Coopers. As you know there is a huge Mini Cooper group out there. Perhaps you could do a show on the best year to buy a used Mini Cooper.

[@michaeloliva3759]

Love the 2 camera setup. Love your videos and the banter between the two of you. I would only ask that Zach speak a little louder. Sometimes it’s hard to hear what he is saying. Thanks guys!👍

[@MissDebbye]

Great advise about insurance. My ex bought a new Harley and when it came time to put it up for the winter he cancelled the insurance instead of suspending it so the lender bought it for him and it sent his payment from $150/mo to $319/mo!!! So yes, never let it lapse or get cancelled.

[@joseandrade7333]

Wow, I wish the last finance “manager” I dealt with was like the theoretical one you were explaining about slowing down. Last dude I dealt with was rude as hell just tellin my pops sign here here here and talking away like those radio commercials. I told him to slow it down a bit so I can translate a bit to my dad who mostly speaks Spanish and he got upset and called in the salesman to “translate” aka help him rush. And don’t even get me started on that Extra Warranty BS!! Well turns out he dipped as soon as everything was signed and before the salesman even prepped the truck for us. Given it was late Sunday, we could’ve done the transaction the next day if they would’ve asked instead of rushing. And OH!! Apparently he didn’t even know which bank ended up giving us the loan, I had to call back a few times that week just so I can add the lien holder to my insurance!! Love the videos, will definitely be more prepared next time and am MORE than willing to walk if I ever go through that BS again!

[@maggyboo1]

Credit apps would be great, for all types of credit. Also, a step by step over view, and how to avoid the credit inquiry hits to the score. Outside finance vs dealer looking for the finance. When do you negotiate the price before you know you can get decent finance or after.

[@foxtrotwolf6081]

One thing that the finance office never pointed out is that the contract, in legal terms, specifies that it doesn't matter what anyone has told you, salesperson, closer, sales manager, etc. has promised you, you only get what's in the contract. Example, remember Joe Isuzu?

[@sandeepbhatti3124]

Exactly what I needed to know! and love that you guys make it entertaining as well.

[@officesuperhero9611]

I wish I had this advice 2 months ago when I picked up my new car. I bought a Mercedes GLE and everything said here was 100% accurate. I only wish I had this advice 2 months ago. I needed to get a paid off letter from Nissan to attest to the fact I paid off my trade in many yeArs ago.

[@craigallen5092]

Can you do a video on how to prepare a car for a lease return ( meaning clean, detail tire tread, keys owners manual) etc...

[@obtryce7070]

You guys are awesome, keep doing what you do, absolutely love it and that informative advice you guys gives out.

[@tomboard1]

I love it that you guys tell people to update their insurance before delivery. Unfortunately, nowhere I've ever worked does that. It's up to the sales person to do the insurance verification...and it's a drag sometimes. On a side note there are some insurance companies that will not talk to a sales person unless the customer is there or calls previous to give permission. USAA, Geico and Progressive are examples. Local agents will talk directly to the sales person.

[@johndamonjr]

I'm not sure if it's the same now, but years ago in Texas, your current auto insurance covered your new/used vehicle for upto 30 days. The customer was responsible for speaking to their insurance company and adding the new/used vehicle after taking delivery.

[@tomboard1]

@@johndamonjr That's still true in Ohio but as a sales person the deal was not booked until the insurance verification form wasn't in the deal. Now on a cash deal there is no insurance verification performed...at least nowhere I worked...so that's where I would tell the customer they were fine to drive it home but they'd want to contact their insurance company at their first opportunity.

[@akui88]

i went with my mom one time to buy a new Toyota, she traded in my dads old Camry that was in HIS name and he was driving it that day. (the car we traded in wasn't with us). they sold her the NEW car, then they said just bring the title tomorrow and they sent the salesman to pick up my dad's Camry, they gave us a trade-in value that was very nice on a vehicle they had not looked over! we were just looking and she ended up buying a rav4... we said we would go get the car, they said no need, we said we would go get my dad and the title, they SAID NO, it was like they didn't want us to leave the dealership...

[@522robertg]

Thank you. I nearly forgot to bring the title on my trade in

[@andyx7013]

A video reviewing the credit application process would be awesome.

[@aarongarner5000]

Good advice for some ppl. Covering basics

[@haroldtaberner7450]

I’m interested in buying a 2022 Dodge Charger Scat pack but price today mark up is 2-6k dollar above Msrp. Do you foresee prices Comming dow in near future? Thanks Hal

[@davegonzalez194]

Looking at leasing a Kia Some dealerships want money down (Cost cap reduction) There is 1 dealership that is only asking for 1st month, doc fees, bank fee Is Cost Cap Reduction another term for Gap Insurance?

[@dougm1985]

finally got our new car. after going to many dealers , we ended up back at the first one. did the deal over the phone/email. put $500 down payment on a credit card. then he tells me , he doesn't have the car on the lot. its on the way. a week goes by, finally get the call its there. went to look at it. found a chip in the paint and the two scratches in the plastic bumper. car was ready two days later with a new bumper and the chip taken care of. car had 6 miles on. ( all this started back in april) hope to have this car for a long, long time . buying cars is not fun.

[@CarEdge]

Doug, congratulations, just so you know, selling cars for the most part is no fun either. Stay safe, Ray

[@GoodGuy374]

I left deposit to bmw and they are saying I can't cancel the order. It was not special order and on documentation I signed, it clearly have different field for special order which is not cancellable. I didn't sign on that part. Of course, I didn't pick up car since the car is not even at dealership yet. They were saying they paid car to be on dealership but I didn't ask them to bring it to dealership since sales person told me that vehicle is coming to their dealership in a week or two. Is it legal for dealership to insist me to go through this order? I live in new jersey.

[@swanny155]

So when I go to pick up my car do I have to have insurance on a car I didn’t buy yet or wait until we work it out then call the insurance company

[@CarEdge]

You can call the insurance company once you have made your deal. Stay safe, Ray

[@Kevin19700]

Production quality of your vids just took a big leap forward with the two cam setup.

[@paulweaver2184]

I once traded in a car that was registered in someone else's name, and I didn't have the title. I had bought the car from a friend on a take-over-payments basis. I paid the car off, but lost touch with the friend. I hadn't seen or heard from her in years. I explained all this to the dealership where I was trading in the car. They gave me a form for a "lost title" and said I would have to find my friend and have her sign it. The salesman walked away for a few minutes. When he returned, I explained that my friend had just randomly stopped in and I got her to sign the lost title form. He said, "Great!" and they were fine with proceeding with the deal. Pretty shocking!

[@CarEdge]

Paul forget shocking, it is illegal and fraud and flat out wrong. Stay safe, Ray

[@HB-yq8gy]

We paid with bank cashier's check for a SUV for wife. I wanted title in wife's name she asked for my wife's SSN. I did provided it, was gonna question why ? but, we had a credit freeze in place.

[@timroscoe4519]

The lawyer in the office reading every word of the contract. If he is there at the request of a client, I suspect he is charging by the hour and will happily sit there and read slowly. Time equals money! 🤣 and yes, they won’t be able to change one word. If you want that car, you have to sign that contract. It’s that simple.

[@ronaldmyers2042]

I'm looking at a new 2019 Honda Crv Exl but the dealer only wants to give me $1500.00 less then a 2020 OTD.. My question is do you think that's a reasonable deal because I believe a 2019 is basically 2 years old once I drive it off the lot versus the 2020 Model?

[@geoenvi4733]

Waiting to hear the answer. I’m considering a similar deal.

[@HB-yq8gy]

Keep looking be patient sign up cars.com for new vehicle pricing updates daily. I got a great deal on a 2019 black Rav 4 AWD LE fleet vehicle 27,200 miles. OTD $22704!!!! A base model 2020 on cars.com is approx $26500- $29,000

[@adriandenson8855]

If that’s the best deal on a 2019 then that’s pretty ridiculous... I would say the daily market supply videos should bring some additional light to whether that’s a fair price. IMHO you should be getting 3k lower than the 2020. Don’t forget that the date of manufacturing can vary greatly from the “ model year “

[@CarEdge]

Ronald my guess is that the car is aged unit and been sitting at the dealership for a while and that you could push them to be a bit more aggressive than that. That vehicle is costing them money sitting on the lot and I'm pretty sure that it would be in their best interest to make it go away. I think you should ask to speak directly to the New Car Manager and see how much more he is willing to go to move an aged unit. Let me know how you make out. Ray

[@russellseilhamer4552]

I was born in Point Pleasant NJ. How far away are you guys from there? Anyways, is it a good idea to try to secure outside financing before you get to the dealership?

[@GunSlinger221]

Hey guys, question for you. Whats your read on a youtube creator who seems to also have a ton of information on selling cars. His name is Steve Richards, according to his channel he has trained sales people and managers. He has about 37,000 subscribers and his channel is still active. Just curious Thanks

[@adriandenson8855]

I think that guy is one of the major reasons why car salesmen usually act ... well , the way he does. It’s such a ridiculous “ persona “ ...

[@GunSlinger221]

@@adriandenson8855 He is definitely an acquired taste, he says he is teaching the folks at various dealerships transparency. He states he was a sales manager? The one thing that really bugs me about him is this. He talks about how in the old days of selling cars customers were there to be taken advantage of. Like Walter Brimley eating oatmeal, its the thing to do. Now he speaks about how he has reinvented himself to the internet age. I dunno this is the type of guy I know I would not buy a car from. Very very shady

[@garysimms1347]

Advantages to having auto service done at the dealer vs independent shop? Stevie's into podcasts.

[@groovy9125]

I would only use the dealership for warranty work. Beyond that, I have my own private shop I go to, with mechanics I know and trust. When I was younger and naive, I used to go to the dealership. But then I later realized that the "service writer" is really a commissioned salesman. The more he can write up on your service ticket, the more he can make. Plus, who knows if even half the stuff that they say they did, actually got done?

[@melwig2813]

Dealers will always be the most expensive. The mechanics tend to be much younger and hence less experienced than independent mechanics. Employee turnover is high. At a dealership, you will rarely get the same mechanic twice even when addressing the same persistent problem. The ones I’ve interacted with worked on commission and tended to up sell repair work that isn’t always necessary. I use an independent mechanic. I’ve used him for 25 years. I know his quality of work and his honesty in repairs. Owner/independents have pride in running their own business. Prices charged by independents is very competitive with dealers because they don’t have the hugh overhead.

[@dhanghimire2806]

Leased car primary and co-lessor signature question I have a leased car which is going to be matured this Aug 8, 2020. Its mid sized Hyundai Tucson 2017 SUV. Back then I did not had good credit score and I had to put someone as primary and myself and secondary and lease was signed. Since then I always paid monthly payment and insurance by myself. So now I want to keep same hyundai by myself. I already have a bank loan approved under my name only. Now when I send money to hyundai Finance and want to transfer ownership ie lease do I need to have primary lease come over to sign anything? Reason is we dont have good terms now and I even dont know his whereabout. Or if I opted to return the car to dealer do he needs to come or sign? I dont want to meet or see him. If yes is there anything I can do so that he dont have to come and I do everything by my self?

[@CarEdge]

I would double check with the lease company but I would think if you are listed as a co-lessor that you should be able to purchase the vehicle at lease end on your own. Stay safe, Ray

[@dhanghimire2806]

@@CarEdge Hi Ray, I have been watching you guys almost every day. I love it.

[@cbr8206]

QUESTION about bringing a driver's license. What if you only have an out of state driver's license? I am moving out of state soon and plan on buying a car in my new home state. Can I purchase a car with an out of state license?

[@CarEdge]

Craig, that shouldn't be an issue, although you will probably want to make sure to get a new driver's license after your purchase if you don't have time to do it beforehand. Stay safe, Ray

[@cbr8206]

@@CarEdge thanks Ray! Much appreciated.

[@omeletpants]

Picking up wife's Pacifica lease on Monday

[@camgere]

Bring the pink slip and spare key to your trade in.

[@zenman52]

Did I understand you guys to say that you cannot negotiate the terms of the contract? I thought all contracts were collaborations? Help me understand, please.

[@CarEdge]

You cannot negotiate all the fine print on the contract. For instance if someone wanted to strike a certain word or phrase from a section of the contract, that can't be done. Sorry for the confusion. Ray

[@HB-yq8gy]

Maybe guys go over sales contract?

[@icebergslim9897]

Can you show proof of insurance with your phone

[@CarEdge]

I don't know why you couldn't. Although you will need to give the dealership a printed copy of the insurance card showing the car is insured for the State DMV for titling and registration purposes. All the best, Ray

[@Al-BMWM550Ix]

Is Zach's coffee cup available as merch?

[@saulgoodman602]

You didn't display the watch of the day!

[@MrCheeto01]

I’m wanting a new vehicle but avoiding the terrible dealership experience will keep me from it so I don’t care

[@beatjunkienyc]

What watch did you have on?

[@CarEdge]

Mark, I had on a watch that I just received a few days ago. The Theorema Paragon, it is made in Munich Germany and I think it is a really attractive watch. Stay safe, Ray

[@beatjunkienyc]

Ray...thanks for the info on the watch. I listen to your very informative knowledge on Auto Sales...but wow, your watch game....love your style. Can’t wait to hear more and see...watches including. 👍🏿😃

[@tdadp]

You don’t need a driver license when buying a car. You need a form identification .

[@ronaldaiello6450]

Get ready for huge influx of views guys. I put you guys out there big time. You’ll notice the change in the next few days.

[@CarEdge]

Thank you for your support Ronald, we really appreciate it. Be good, Ray

[@549BR]

I didn't know that they sold microphones at The Dollar Store.

[@TheAyotteMan]

Do they?! Yes!!!

[@123idontcareok]

Zach I think you’re starting to grow on your dad a bit

[@bobo5150]

You need to bring your food stamp benefits card and bus pass.

[@darashefska7387]

Nice mug, Zach

[@CarEdge]

Good catch Dara. Dad

[@chichi41]

I'm interested in what it says on your coffee mug besides the obvious FU!!!!!

[@johndamonjr]

One thing not to bring......your kids. Unless they behave well, nobody wants to hear and see screaming kids climbing all over the showroom cars. Be a smart parent, get a babysitter for them and enjoy a nice dinner and movie in your new vehicle. Thanks.