WHY I QUIT WORKING AT SEPHORA

Here it is... My experience working at Sephora and why I QUIT!!! Please LIKE, COMMENT, & SHARE!!!
Side Note & Important Detail --- I was employee of the month, one month before I quit working there.. Kinda shows that how hard I worked there especially because I was Sephora inside JCPenney and I got employee of the month out of all 60+ employees at JCP AND was part-time! Just makes the whole thing even worse and more confusing! LOL
Sorry for the long video! Lots of information :P If you want to skip ahead to any of the stories you can :
1st story - 3:00
2nd story - 8:30
3rd story - 13:30
4th story - 20:30
PART 2 I QUIT MY JOB (AGAIN) -- WATCH!!
• WHY I QUIT MY JOB (AGAIN)
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[@butlera840]

I worked at a mall Starbucks across from Sephora. I've done makeup my entire life not only for myself but for others too. I applied for Sephora and they not only threw my application out on spot, I couldn't even introduce myself to the manager. 6 months past and the manager came to get coffee one day and she said "have you ever thought of applying at Sephora? Your eye makeup is prettier than half of my girls" I politely told her the story and declined her offer.

[@SLH_2007]

That's awesome for you. Working there would have been a mistake, and it's awesome you got the chance to *decline them back.* lol! On a side note, was it an employee or a manager that threw out your application? It's illegal to deny someone the chance to apply, and I don't believe it's legal for them not to submit it to the appropriate hiring authority. Something to keep in mind. :)

[@butlera840]

It was someone that wasn't a manager and who worked on the floor. They were basically like your hours won't work for us sorry. I was flexible, if they had interviewed me they would have known.

[@SLH_2007]

No matter who it is, denying someone the opportunity to submit an application is (for our state anyway) illegal. Now, if they take it, give it to the hiring authority, and they toss it in the bin, that's fine. But if they either deny you that chance or throw it away before turning it in, that is something your state's workforce commission would want to hear about. It's definitely a liability for them if their employees are doing that. Good luck elsewhere though!

[@azarbear_]

Alesia Butler Justice. I love it.

[@destineeperrin9477]

Yeah I wouldn't want to work for someone who talks about their employees like that to strangers anyways.

[@tinakennedy7026]

halfway through this video and I can tell you that the reason these "girls" dont like you is simple. Jealousy. When someone doesn't take the time to get to know you and they already dont like you it is always because they are jealous of you. You are drop dead gorgeous and they probably felt very insecure around you.

[@nixceneambeau575]

I know right, she is freekin gorg..

[@abs8987]

I was just about to leave a comment saying almost the exact same thing. Those other females were obviously intimidated by her and jealous of her. The fact that the manager went out of her way to make her feel bad and try to make her look dumb is evidence of her jealousy and feelings of insecurity.

[@tinakennedy7026]

Maybe to you. But everyone has a different taste in beauty. I think she is exceptionally pretty. But thats just my opinion.

[@Megnogs]

Agreed. You're beautiful on the inside and out-- this makes people super jealous. Just be yourself, people radiate towards the light!

[@creameepie]

A lot of women feel threaten when a prettier one comes along....wheather you have make up/lashes...or natural beauty...You can just KILL WITH KINDESS!!

[@jennasaisquoi5174]

Sephora literally has employees that stand around and glare at the pretty girls that walk in and it's sad.

[@taylorpreston2527]

Jenna S 7 months old but oh well. 😂 I agree I’ve never gotten good customer service from a Sephora ever. They treat pretty girls like shit and if you come in with no makeup on you get treated like shit too there’s like no in between lol

[@FinancialDomination]

Yep! I've experienced this and when you confront them or their manager, they play dumb.

[@ankida]

Yup, I go in there with 100’s to spend and no one helps me. So I walk out. Sephora is owned by a scientologist, so I’m not surprised it doesn’t work right and they pay their employees jack.

[@Tayl0r_]

Arienel Sky wait really?

[@ankida]

Taylor unfortunately yes, really 😕 if you’re talking about the Scientology part... I briefly dated a dude that brought me to a meeting before I knew what it was. The owner personally came to speak about business to the group. They try to make sure their cult victims make lots of money...because they charge them lots and lots of money for absolutely everything. 🤦🏼‍♀️ So I saw and heard him speak in person.

[@lindafleming2734]

I have to tell you about my experience in Sephora. I am an older woman who is in a wheelchair. I went into a Sephora for the first time and was pretty excited because I had never been in the store. I was well dressed had makeup on and had purple streaks in my gray hair (which I got complaiments on all the time.) I went in to find something specific and having never been in there needed help. I had people who worked there walk around me to avoid me, turn around and walk away when they saw me. I have never been treated so rudely anywhere. I wrote an email to the company. Got an email back saying they would speak with the manager and someone would get back with me. Couple of days went by I heard nothing. So I sent another email got another email back saying about the same thing but they would have the manager contact me. Emails went back and forth for a month. I never did hear from the manager and I finally I gave up. I will never go back into a Sephora store. The really sad thing is I was coming out of a deep depression and makeup is the one thing that helped. My youngest daughter got me back into using makeup and to be treated that way really hurt. I wont be involved with a company that treats customers that way.

[@joaniemcgillick1786]

I have been treated this way too. I am handicapped and in a wheelchair as well.

[@ashleyz232]

I am so sorry for both your experiences! Don’t let it discourage you, you are amazing!! 😊 p.s. your hair sounds sooo pretty & cool 😎

[@Delilah25]

Do these rude twits even want to move product? Managers should listen up & make some changes. Sorry you were treated so badly. These girls were obviously not raised with manners and Sephora should be concerned that these vapid girls aren't motivated to sell the inventory.

[@mochijellybean]

this is so late but my god, i am so sorry they treated you like that wtf i’m seriously so disgusted for you rn. you deserve better and bless your daughter, she sounds very loving towards her mama :(

[@meganwright9763]

That is so awful and I'm so sorry. You keep being you and screw them, I bet those purple highlights looked/look amazing. Be proud of yourself for battling depression, it's so hard ❤️

[@natashamoore1990]

It's because you're pretty, intelligent and passionate darling. Classic case of the green eyed monster. Don't let mean girls pull you down.

[@StephanieBrianaClark]

You are gorgeous, girlie! Good words of advice!

[@natashamoore1990]

+Stephanie Daffron Thankyou beautiful! ☺️💘

[@TheVILIAMI]

so true being mean gets u nowhere. #trueee.💊

[@meloniejen5864]

true my bestie's real pretty and all the girls in high school and in general in some places either automatically wanted to use her, or hated her, but she's such a nice and genuine person with great personality. So :( u just gotta move past those bad spots in life

[@meloniejen5864]

CarpeDiem 36 dude wtf all women are different not all of them are like that. I can easily stereotype all men based on bad men so you know what? I'd rather have no male friends. You can't think like that we're all human it's not male or female, its human qualities, and weaknesses that we all have.We pick who we want to be with but you can't just stereotype all women based on the shitty girls who worked at Sephora,

[@kumada84]

This is a very good example of why, when you have a positive experience at a store, you should *WRITE TO THE COMPANY AND TELL THEM IMMEDIATELY*. Specifically tell them the name of the person and what they did. Go to the company's website and write the message DIRECTLY TO THE COMPANY - *DO NOT* give the message to anyone in the store itself, because it may magically end up in the garbage can before anyone sees it. Do NOT call the store and tell them (you can do that, too, but a phone call to the store should never replace writing to the company directly). This gives good employees the ammunition to fight back when someone treats them unfairly (like "Katie"), and it's impossible for anyone they work with to intercept the message and make sure it's never heard or seen. People only think to do this when something goes wrong… You should be doing it when something goes RIGHT, too.

[@kumada84]

As for the raise issue: Any time you think you're entitled to a raise, you need to make sure you're told (preferably in writing) that you're going to be getting a one and _exactly_ when the raise will begin, so everyone is clear (and, more importantly, so they know YOU know). If you're being expected to do a job that entitles you to a raise and you have already discussed this with your employer and a date has been set, you have every right to NOT DO THE WORK until you're being paid for it. Your employer cannot expect you to donate your time and expertise. Unfortunately, unless you either have written proof that you were offered a raise or there's something in your contract that specifies that you're to receive one, there's really nothing you can do after the fact. It can be argued that your continuing to work without receiving the raise is equivalent to your agreeing not to get it. BTW, always remember: People only care about themselves.

[@AmazinGraceXOXO1]

+kumada84 good pointers! It's always good to have that paper as back up. Ur probably the one friend that tells the ones going thru a divorce or child custody battles " write everything down! Save texts! Write dates. Keep track of everything till court is done and over with!" Lol. We all need someone like u. To remind us that u can't always trust other people to hold their end of the bargain.

[@wintergirl2380]

That and the fact that this world is so negative and these small acts of affirmation are what keep people going. We all need to go out of our way to encourage others and express our appreciation for their good qualities and service. As an ex-retail worker, (who was publicly shamed, bullied and degraded by my assistant manager) I always try to build up any positive employees I encounter as a customer. It's not hard to do and it means so much. As a customer, assume/pretend that your encouraging words are the only positive feedback an employee will receive on the job. Make it your mission to give that gift to other workers.

[@Acab1312copaganda]

So, I had a sort of similar story about sephora giving me something, and taking it back. They offered me a permanent position. When I came into fill out paperwork I brought my passport because I had just moved and misplaced my social security card. The manager that hired me asked why I didn't bring my social security card and said to come back the next day with it. I told her I had always brought passports and that it is proof of both residency and shows i can legally work in the US. She said she hadn't heard of it and got really defensive. The next day before I returned she called and said she could no longer offer my the permanent position because she had to start hiring seasonal positions. So she offered me that position with a pay decrease. I was furious because I no longer had a stable job and I had already quit my other job. I sent an email to corporate. Sephora corporate didn't respond but instead forwarded it to her. I don't know what else they sent to her but she apologized. And by apologize her words were, "I'm sorry you didn't bring your social security card." Despite how hard I worked, and how well I knew the products she treated me terribly my whole time there. Needless to say they didn't hire me after the season. So talking to corporate doesn't always work....

[@dinahschapker4399]

No

[@ElenaChoco060]

Any retail is hell and horrible. This is why I'm trying my hardest to get educated so I dont ever have to deal with retail again.

[@candi0826]

Elena Ycp depends on where you work, I have done retail on and off since I was 17. I have worked in a grocery store and a drug store that was awesome. There is always going to be drama. Or maybe management that isn't professional. But those things can happen in any job. I have my ECE and there was still cattiness etc in my job.

[@teresahowick5197]

candi0826 sadly you are right

[@LM-eu8yr]

It's been a year. How is your education going, Elena B? Don't give up. Keep on swimming.

[@sashanoel8766]

Nursing is no different

[@poralitical]

This is definitely bad, even for retail.

[@jacquelynnzimmerly2871]

As an almost 40 year old who has worked many different jobs, the reason these women are being dicks is because they're jealous. It sucks, and I hate it. I work with a woman who is a total knockout, and most of the people we work with are rude to her because of it. She's super sweet, works her ass off, and is an all around amazing human, but you can see the jealousy from our other coworkers. It would be so amazing if we as women could be kinder to each other. Glad that you're doing better now.

[@meganarchbold]

Honestly I don't think actually working at Sephora would be a bad situation, it sounds like just the people she was working with were the problem

[@amandeepsingh-qq2ss]

Megan Archbold it is not the first time that read this kind of schedules but I lived in France 🇫🇷 and I had the most wonderful experience .but I agree with some Sephora are not the best

[@ruthenia.8086]

ya my uncle is a manager there and his wife works at another one. and they truly love it

[@theLatestkraze]

She said that

[@lidiagarcia1148]

I agree Megan!

[@j.kristineemmons]

If the employees are so notoriously problematic towards one another, then that's a cultural problem. There shouldn't be a tolerance for this kind of behavior.

[@JustinLHopkins]

I've been in retail since 16. Started out at the bottom and now work for Gucci. Retail truly is one of the most difficult jobs. Management isn't hired based on education, but sales ability. Thusly, many managers are promoted for their shark-like tactics, instead of leadership skills. With poor leadership, everything else evolves into a nightmare. Basically, everything wrong with retail can be summed up with capitalism(working on holidays, poor hours, competition, just to make the company more money), young employees(immaturity), overall rudeness of the public, and a lack of dedicated employees who just see retail as a stepping stone. Also, cosmetics tend to attract certain types of not so pleasant people. I never knew such awful human beings existed until I worked in cosmetics. Not to be sexist, but workplace politics are entirely different when working with all women. The things I've seen women do to one another in a "professional" setting is truly shocking.

[@bryanmullins1440]

Justin Hopkins sounds like my job ..

[@robync9729]

This is the most noteworthy comment I have read in a long time. Being a woman working in a field dominated by women, and clawing my way up for 20+ years, I can agree with everything Justin stated. And, on a side note, I love that it came from a male perspective. Keep on climbing your way up, sisters!

[@kevinrobles5665]

Thank goodness I'm gay.

[@breastcancerstage2withshel762]

Yes so true

[@HanQ28]

As a woman myself, I do think that women on average tend to be more political and "smart" than men in their struggles for power/status/money etc. If the white house was dominated by power hungry women, instead of men, it would probably be a lot less dumb, but just as evil.

[@soccerchick9841]

Whenever I go into a Sephora, I'm always looked at weird or I'm just treated in a rude way. That's why if I need something, I'll just go in and grab it or order online.

[@melissahughes9922]

soccerchick9841 I go to ulta! They have a better point system and the employees I’ve met have always been nice

[@brookepeery7368]

Melissa Hughes same!! I don’t wear makeup most days-GASP, and they’ve never been rude to me or treated me badly because of that, unlike in Sephora.

[@Eevee141]

I almost always only buy stuff from Sephora online, but there has been a couple times I ran out of brow pencil or one time I shattered my foundation bottle in my make up bag, and was desperate and needed to run into the one at my mall, and I went in with zero makeup, and a messy bun, and a sweatshirt, and I swear the second I walked in the employees looked at me like I was going to steal and followed me around with a glare on their face. The best part was when I went up to pay at the register they saw I was Rouge status, then the cashier was super friendly to me lol. I’ve NEVER been treated like that at ulta. I actually love going inside a brick and motor ulta because the store is way more inviting and fun to look around in. I try to shop at ulta instead of Sephora whenever I can.

[@ireneodrzywolski640]

Me to

[@sickestthoughts9302]

if theyre so awful why not get yer makeup somewhere else?

[@QueerCripple]

April 2020: Sephora fires part-time workers over conference call, leaving them with nothing as a pandemic rages the world. Glad you got out 3 years ago.

[@shelleykerr8411]

I think it's more a case of jealousy on your Manager's part!

[@sheshashookingkong2815]

I agree they need new management at that location

[@mberryfr]

Yes, but that happens all the time. Even in office environments. You need to learn how to stand up for yourself and TALK back!

[@shelleykerr8411]

True story it happens everywhere x

[@jeimyadsvillalobos9955]

Shelley Kerr porque

[@LA-1969]

Seems to me the mgr was feeling her job is a bit threatened with better skilled employees.

[@purpleflower77612]

If an employer states their going to give you something, they are obligated to give it to you. That's like a contract.

[@Shleely]

Need it in writing

[@purpleflower77612]

Writing can be proved more. But verbal counts as well.

[@obamaspocketpussy8901]

Tavia Lawson especially before you're even hired....it's bullshit

[@danellesharp7764]

isn't it just the same as if you go in for an interview and they say they will pay you $15 an hour then you start working and they end up paying you $10. if they say they are going to do something they should. it's very unprofessional

[@andreaisabel1995]

Danelle Sharp that happened to me at the buckle store. I told her I made $14.50 an hour and she said that was "do-able"t hen I find out I'm making $6.50 an hour and "the potential is there in the commission" I was pissed because I quit a great job for a shitty work environment and shit pay

[@jaelyndawn841]

My mom also had a bad experience at a jcpenneys retail store she was manager of the salon for 10+ years and finally had enough and quit her job and opened her own salon and brought all her girls with her

[@lalalabb]

Jaelyn Dawn jcpenney is a horrible company to work for! I finally quit to after years of abuse. They don't care about their employees at all.

[@isitoveryet9525]

@@lalalabb they're the WORST! It's not surprising at all that they're struggling to stay afloat. They're stuck in tge 1980s, training is a joke & their management is horrendous. By far, the worst place I've ever worked!

[@justforentertainment2734]

@@lalalabb i worked with a woman at Ross. She had just had a baby. She said she went on maternity leave from JCPenny, and after the Family Leave Act required amount if time, her leave, she said they would not let her come back. Terrible. I can not stand the company.

[@sheilavazquez8859]

JC Penny just filed for bankruptcy

[@Josefina24_]

Thank you everyone for your stories I was thinking about applying recently for cheap discounts!!

[@jrene1016]

Sephora inside JcPenney’s are TERRIBLE. When I️ worked there, I️ asked my management for more training because I️ didn’t feel prepared enough to do mini makeovers. And my assistant manager literally said to me “well you’ll just have to self-learn” and “you need to work a little faster on mini makeovers or else you won’t have this position after holiday” Working there was the most defeating, degrading environment I️ have ever been in. Looking back, I️ should have filed a complaint and got my beauty advisor and my SEC fired for how they treated me (and STILL treat their employees). It’s so sad because I️ loved working for the sephora company, but the way I️ was treated was NOT okay. Sorry you had a crappy experience, sephora needs to get it together!!!

[@melbibz6883]

Jalaina Rene I think it’s the whole makeup world, it’s very competitive and catty

[@chesneypope3984]

Jalaina Rene yes!! I totally agree with how terrible JCPenney Sephora’s are! I went into one the other day and I was the only customer in there and they both were standing at the counter and stared at me when I walked in and didn’t say a word to me while I was in there. I got so uncomfortable that I left!! They would stare at me and then talk with papers in front of there face. I haven’t went back since!

[@bryanmullins1440]

Yesssss. They will say anything to ger u to buy the most expensive item and most of their makeup looks horrid btw!

[@isitoveryet9525]

You're absolutely right! I worked at JCPenney's for while when I was in School, and the girls were all really nice BUT they didn't know what they were doing. They didn't know about the products, or prices and was because they weren't trained properly. I felt so bad, especially around the holidays....you could tell most of them were so overwhelmed.

[@ChrysX177]

I don't know if you ever followed up on what you should do, but you should definitely go over your old managers head and contact human resources and payroll at your company.

[@pilucerise]

Christina Collier it seems she doesn't know how to negotiate, for the time she worked there she should've speak up

[@forfunsiesmua3366]

Christina Collier HR does nothing. The ethics holiness does nothing...trust me. I tried it for my manager and store...

[@brittanyschettino9666]

Christina Collier girl!!!!! I'm literally in the same spot!!!! that's where I left off with the DM of Sally's beauty supply. but so far nothing and because I was bullied and forced to quit due to discrimination I'm gonna keep fighting it until something is done.

[@candy3367]

me too

[@lindsaychristensen2433]

Omg. They're so jealous! This happened to me at the last hair salon I worked at. And I didn't realize it until after I left and found a better salon! I hate caddyness.

[@GinAmber]

She obviously didn't like you because look at you !!! You are very beautiful, passionate, smart and do make up really well. She felt left behind and only showed her insecurities. I don't have patience with this kind of people, I would have left after 1 month. I never liked Sephora, all stores have this cold negative aura idk

[@shaunidainielle]

that's what I was going to say. they didn't like her bc she's gorgeous!!!

[@mucinexpm8907]

For a second I thought u were trashing her then I was like oh finally someone else nice in the comments

[@bettyjoscookin3847]

She probably thought you were a threat. ....so they were mean to you. I can't stand those people!

[@reenamcdaniel]

Agreed

[@placeholder_name321]

“People come in just looking for a fight” y’all haven’t seen my neighborhood goodwill 😆💀

[@clarkearnold1727]

she looks like a cross between Trisha paytas and Gigi gorgeous! this is not meant to be rude they r both very beautiful ladies

[@littlered3533]

I love Trisha OMG.

[@carriewhiteburnsinhell4703]

for a sec i thought she was gigi.

[@khloenelson8142]

fucking settle you jokes

[@angel-gu8co]

+Prettybluelies no, they're saying she looks like she has blonde hair, a thin nose, blue eyes, wears makeup, is white, n has full lips :^)

[@shunnyberry]

Yes I was thinking this too!

[@beevictoria4624]

It's funny watching this b/c I used to be an Educator at Sephora and yet I COMPLETELY understand what you went through as I dealt with so many petty women in that company. What bothers me the most is that this is a job aka you're at work, yet so many women decide to bring petty drama to the work place, which can make work unbearable. This has led me to feel I work better with men, which shouldn't be true. Anyway, clearly you're doing way better here than there! Good luck boo!

[@daniellaalvarez8838]

its because those women were just jealous of her

[@janej2735]

+Daniela Alvarez Agreed

[@Cherelleyy]

I totally understand that! I have worked in many jobs where the women are just so awful to be around. I work much better with men also 😊

[@terresawilliams7896]

ur stupid

[@DoodleHorns]

+Terresa Williams you're horrible 😑

[@rose.nylund3943]

The assistant manager lady was upset because she saw you as a threat to her and was jealous of you. I’ve seen this happen SO many times, unfortunately.

[@tarangamble9265]

This is so sad to me because I see mean girls all the time and it comes from jelousy. Even little girls do this, my daughter is 5 and very pretty and have watched girls be mean to her for no reason or exclude her when she is the sweetest and caring child ever brakes my heart 💔

[@makeuparmy3920]

Taran Gamble 100% feel you... what gets me even MORE is being a pretty mom AND daughter duo and listening to other moms trash talk me and her... I'm not saying I'm perfect but I know my value and my beauty and that of my gorgeous bi-racial children and the effed up ignorant things I've heard other moms say(I also have really gorgeous hubby who sounds like Antonio Banderas when he speaks perfect english) seriously, these are grown women who instead of worrying about my stunderful(stunning/wonderful) children, marriage and family, SHOULD be setting an example for their kids and making their men proud... but they just wanna keep testing my barriers... handcuffs and assault charges are in my future I swear....not really, but you know what I mean!?!?

[@tarangamble9265]

Meaghan Cowles yes I do very well!!!

[@109367]

I truly hope the haters don't break her little spirit and she stays the sweet and caring person she is. I have always been very average looking and have always been fine with my appearance but when you're pretty I feel like people judge you right away, and you have to deal with the jealously. So I'm glad I'm not "pretty" lol

[@tarangamble9265]

109367 I'm sure your "pretty" that's just the word I used to describe her. I think some times it also has a lot to do with the way children are raised. If a mother talks bad/negative about another woman and her daughter hears these things "🐵 see 🐵 do" it's terrible woman in 2018 still feel the need to compete with one another. I'm raising mine to be completely different and hopefully she will meet girls as she gets older who have the same values as her and will build each other up to be amazing women in tje future 😘

[@beautycharbin6463]

Taran Gamble this is been happening to my girl. She is so sweet and always puts others first! She is 11 now and it gets worse. It has mad her ill when she gets home most days . She won t tell me bc she knows I will may tell there parent's. But very nice

[@alyssa.g0102]

All these people saying that she's entitled obviously don't understand the situation. She didn't get her makeup, and she was mad not by the fact that she didn't get free makeup, but mad because she was promised something and that promise was broken. If a manager says you're going to get something, then it'd be very unprofessional to just say "oh nevermind" and take it away.

[@ktburr120]

Good reason to be mad but she said she was pissed for months that's pretty harsh for FREE SHIT? No one gets free shit, why would you be THAT upset when you don't get free shit, which never fucking happens anyway?

[@AD-hq2uz]

Katie Burr wow are you serious?

[@ktburr120]

Why should anybody waste time caring about free shit? It's retail envoirnment and free shit is like drugs it's fucking stupid. I believe everything she said, I just think it's childish of her to care about free shit...she shouldn't have mentioned that dumb shit.

[@AD-hq2uz]

Katie Burr She was setting the stage as part of a good narrative, basically showing that from the start the place was unprofessional. There were several reasons she didn't like it she referenced it in the video. She did not quit because of not getting her gratis and didn't even mention it again.

[@ktburr120]

k thank you

[@xavyr.2828]

when she started calculating 😭😭😭😭 new subbie just for that

[@glittergaloshes]

same😂

[@carladakotafranco2056]

Xavy R. Lmao yes

[@mrmurdx8956]

Mean, rude, and bitter employees always make your work place that much worse to work in. Not cool hope you find something that really ignites your passion.

[@teresahowick5197]

Raul Rubalcava yup!

[@anasrantsnbeauty]

The girls that disliked you definitely had a reason... They were jealous of you!!! It is a terrible thing, but it happens to pretty, nice, and professional women everyday. You don't have to do anything wrong and they will hate you because you're beautiful!

[@Chuubear10]

My conclusion; these girls were jealous that some "noobie" like you was better than them, prettier than them, more skilled than them, and more professional than them.

[@Chuubear10]

And Katie too. Katie was a lovable employee. They hated her because they were envious of her kindness, perseverance and her ability to work.

[@cozyyybearrr7049]

Pretty accurate, haha.

[@christinesoley7082]

agree she is beautiful and talented. Clearly intimated by her and katie!

[@1of1natali]

Vikachuuu 10 Army ♡

[@maryoconnell8603]

she worked at a sephora in side a jcpenney,totally different than working at a free standing store

[@rebeccaanderson2520]

I love makeup, wearing it, buying it, learning about it but whenever I go into Sephora I feel really uncomfortable because of the people who work there. Not just in my city/state.

[@phoebeelizabeth1059]

Rebecca Anderson yeah same senhora staff are very rude and unfriendly and the security guard fucking harassed me to look in my bag it's a fucking disgusting place I wouldn't go back there again

[@daenerystargaryen9858]

Phoebe Fiddler same with ultra, their so cocky and snobby

[@crumbanddoodle]

I love ulta waayyy more. In my opinion they are generally nicer and do good customer service.

[@claireholdren4143]

Rebecca Anderson me too

[@claireholdren4143]

I feel like at high end makeup stores they are kind of rude and snobby

[@gracekatharine]

"calculating who the fuck does she think shes talking to" I CANT I LOVE YOU

[@julierochefort5034]

I am a store manager and am beside myself that anyone would treat their employees like this . My suggestion to you is to call their HR office for her behavior with Katie and maybe the labor board considering that you performed the duties of a skilled make up artist and was not compensated at all. Again , I am so sorry you were treated that way and I am so glad I don’t work for such an uppity yet nasty company!!! Good for you for moving on 👍

[@DR053]

I dread going in Sephora. Whenever I go in there, I try to avoid the workers like the plague because they either hover like vultures around me or are always in a bad mood. So I just try to grab what I need, pay and GTFO 😂 I prefer Ulta over Sephora because they obviously have drugstore products and haircare, plus I like their point system more.

[@ChuckleHoneybear]

The accuracy tho 👌🏼👌🏼

[@subboxjunkie8298]

I agree they do either hover over you or they seem to be upset about you asking them a question. I asked for a sample once and the lady disnt seem to like it. Sephora is expensive and i do not like sephora. I would have to agree that Ulta is better. I can wander through the store without feeling pressured into buying something, unlike at Sephora.

[@14xx07]

D O Sadly, Ultra isn't available in my country. >

[@karricarter4195]

My locale? They hover. I will not go in there. I should not have to say over and over "no, thank you- I will let you know if I do". One minute later.....lol. No.

[@PinkPoodleCrafts]

I would contact the corporate office about not getting paid all that time after you were certified. You should be able to get the back pay for all that time. And also, while you're at it, let them know about that assistant manager and how she put up the bad review about "katie" for all to see and anything you can. Be professional about it, but definitely contact them and dont let up until you get results! Good luck!

[@PinkPoodleCrafts]

I get that you're young and if I can teach you one thing, being 43 myself.. its to never back down from what you know is right... if something isnt right at anyplace you work, with a manager, assistant manager or etc, go above them if you cant get results from dealing with them directly. If you are a good employee with good work ethics (getting to your job on time, only taking the allowed breaks, not calling out all the time, etc) then go above them and talk to THEIR manager. You should never let anyone belittle you or make you to feel like your work environment is hostile or ever have a manager treat you like "they dont like you". THAT is unprofessional and they need to be reported. Obviously make sure its something worth fighting for and of course make sure you first try and confront the person you have the problem with before you go above them. So if you go to the person and talk to them about how you're being treated and that does nothing, then yeah, its time to go above them. But your managers are supposed to support their employees and not treat them like shit. It sounds like she was far to young and had too much of an ego to work at that job and in that position. Keep your head up and hey... start working on a plan to open your own shop or get into professional makeup artistry and work as a independent contractor. I always encourage young smart women to move towards doing something of their own. You're only going to get so far working for others and get paid just to help THEM (the company) make more money, screw that... start learning now how to get educated to make your own mark in life... its a lot easier than you think to do your own thing. Dont get stuck working for other people your whole life... I promise you will thank me later (maybe not for real but in your head lol) Sorry for the long rant! Good luck!

[@babygirlie102]

+Pink Poodle Crafts I worked at a Sephora inside JCP and I took it all the way to the regional manager, they truly don't care about their employees. I had somewhat of the same experience me and 3 other girls. Long story short I gave my 2 weeks.

[@d.a6191]

I agree wholeheartedly.

[@jonihaughton8182]

Sound advice.

[@Italianqueen1966]

Excellent advice!!!!!

[@r.navarro8608]

I used to work at Target and they made a list and posted it of the best to worst employee's. 🙃 I was the worst on the list but I was 6 months pregnant.

[@hollyb324]

Lol my favorite part is when you tap your phone and say you're calculating who she thinks she is! Haha love the sass.

[@only1kristen]

There's more "why I quit working at Sephora" videos on KZbin than there are "why I love working at Sephora" videos lmao. That's tells me a lot right there

[@starlahamilton5129]

And you never see "why I quit Ulta" videos lol

[@Sueellenmschke]

Scientologist probably made the “why I love working at Sephora” videos.

[@sparklight0964]

@@starlahamilton5129 ive seen lots of Ulta horror stories makeup store are horrible to work at

[@tipsydaisyx]

"and I'm calculating.. who the FUCK is she talking to?" 😂😂😂😂 OMG kylie you're fucking hilarious

[@StellaCharm]

right lmao

[@MissReneeMichelle]

*you're

[@tanayat283]

+TheOriginalRenee Aw, you seem fun!

[@MissReneeMichelle]

+taya p I'd like to think I am.

[@905Magdaw]

+taya p lol a person can still be fun just be they're not stupid

[@crysty43]

Whenever she says “I’m so pissed...” it reminds me of the movie White Chicks lol

[@LVBPTNL745]

You should tell us which Sehopra . I would lovvvveee to pay her a visit .

[@woowoo2097]

Ild love to know as well! Im going to fb and see where she might live and thatll be enuff info to know which Sephora. I was a consultant for Estee Lauder and am an aestition/makeup artist and I would NEVER have tolerated that from any of my stores. I agree with you all and im pretty sure you are younger than I, but trust and believe women are the WORST to other women for no reason other than jealousy and insecurities! I used to think it was a young woman's cross to bear until we all become adults.....WRONG!! Sadly, the ONLY difference between this behavior when we are younger is it actually gets worse! Why? Because now they know better how to REALLY punch the buttons faster and more cruel! I will never understand why women treat each others so disrespectful, abusive and hurtful.....Im embarrassed for these kind of girls because clearly their insecurities give them permission to put other down to feel better about themselves. Sorry so long but being older, I have countless stories I experienced and its just NOT OK? Whatever happen to lending a hand to help and lift up one another rather than pushing and stepping on others? I dont know if Kiki will see this but in case no one said this to you...im sorry for how you were treated and you Def did not deserve what treatment you received. One thing is for sure, you may have lost that job but now you know what to watch out for plus, in retrospect I know in time you will see it was probably for the best! Nothing worse than a bully is a bully who smile to your face all the while devising ways to get at you! Clearly, nice to your face or not, this would have never gotten better! So hold her beautiful self up and go grab whatever makes you happy in a place where respect is given to all the employees! Ild hire you in a heartbeat and would be proud to have you be a representative that reflects positivity in my business! 💝

[@opp52125]

MES i played soccer with her in high school. We’re from Chicago lol

[@euenfheiejrj]

Where is there even a J.C. Penney’s in Chicago? I’m assuming it’s somewhere in the suburbs.

[@AKayfabe]

You could take this to HR ( human resources) even if you have left. Tell them all about how they singled out that one woman and in front of everyone. Tell them how you got certified with no raise. Tell them how people were treated. They need to know!

[@mayaros736]

absolutely and you can file a report about the company with the EEOC. They did not treat you equally. EEOC takes that stuff very seriously

[@HokuloaUilani]

I honestly thinks she needs to report this because those "managers" are not good managers and they should not be representing Sephora. I feel so bad that she experienced this.

[@nickilovesdogs8137]

Beautiful animal. What kind of animal is he?

[@JakeBrujo]

a kayfabe has a point and i would report it to the Better Business bureau on the lack of pay raise.

[@eleniandthecards]

I think these women who managed you sound incredibly insecure and immature. I mean, seriously, the AM's treatment of you? So childish and unprofessional! I say these people are right: call the HR department and file a complaint. OSHA laws could do something about you not getting paid a raise for your work after certification. They were totally taking advantage of you!

[@daisyjackson8520]

is it just me or does she sound like she's about to cry through out the whole video

[@LizTaylorfitnessblondie]

daisy jackson yeah definitely. You can tell she's so upset and sad over what happened.

[@jessicacloud2391]

daisy jackson So what?

[@margaretl8851]

So what? Who wants to work in that environment? Only if you are a miserable person. I agree there are lots of miserable people you will have to work with from time to time. In one ear and out the other, that is my solution.

[@shivanipatel7140]

Jessica Cloud why so catty?

[@daisyjackson8520]

sorry if I'm just stating a point

[@wendyraye]

I can’t believe you were so patient with them. The uniforms look like space suits.

[@FinancialDomination]

They are hideous! 🤣

[@6a66y69]

They used to look like Star Trek uniforms

[@alys7262]

I'd honestly kill to work in a sephora, but all of these horror stories put me off. Also the people in the sephora in my area are awful. Walking in there feels so cold and uncomfortable no one smiles they just hover over you like crazy. Then when you do ask them for help they look annoyed. I'd still love to work there, but everyone is so terrible and these stories freak me out.

[@almarlopez7055]

Alys if they are being rude to you, let them know, you literally go there to shop n get a good costumer service! ur not there just to see their 💩 face...lol

[@Noname30255]

Alys true ! They always look mad and people at Mac are more friendly lol

[@kellygustafson6278]

Alys my local Sephora is the same.. its horrible.. they all are judgemental

[@AmandaKoko]

It’s not worth it, I work there and I’m quitting soon. I only work there for 4months

[@KS-qy1gj]

Don't work there. The one in a Co. City HOVERED OVER MY 11 YEAR OLD DAUGHTER, my little girl who is actually more tomboy in no way shape or FORM dishonest and has babies and morals.... she picked up a small sephora brand eyeshadow to just simply LOOK AT. The woman reached over her and grabbed it instantly and told my daughter she'll hold it for her behind the counter. I was just on the next aisle. I let them know! I asked about 5 products because I DO have the accurate knowledge of ingredients, skin types, specific uses, allergens as well as what's not good! NEITHER OF THESE TWO WOMAN COULD SAY A DAMN THING EXCEPT, "OH YA, I LIKE THAT ONE IT WORKS REALLY WELL." I will be back to make sure it goes higher up! I'm not a snob. I'm actually very mannerly as well as my daughter! I want even wearing makeup. I don't wear it very often so I didn't even look like a rich spoiled bitch nor act like one. But not like trash either lol. But they made me never want to even shop online!

[@lorielam9078]

You are still entitled the 10 gratis pieces since that was the policy at the time you were hired. Anyone after that time, the new policy would apply to.

[@sabrinanicole3355]

That's what I was thinking

[@superfunlantztime]

Only if it was in the contract she signed with Sephora/JCPenney. If it wasn't in there, there's nothing they could do about it.

[@angelamarie2554]

Exactly. They cannot retroactively change a policy. They can only apply that policy to employees hired after the policy change

[@caseykae4697]

You should send this video to corporate or hr. They were so unprofessional and clearly you're a beautiful girl, you don't come across as vain or entitled. They were just nasty to you because they didn't like themselves. What's horrible is they were supposed to give you guidance and support. I'd definitely write to someone, because they're probably going to treat other employees like that as well.

[@caseykae4697]

P.s. Subscribed after watching this vid. 💖

[@ambersmith4885]

Same

[@keniasilva7817]

Casey Kae

[@forfunsiesmua3366]

HR does nothing to them when you report managers for unethical behavior. I tried calling more than once on my manager and nothing really happened to her. I also work at a SiJCPenney. The store was great, but, the management and catty bitches made it suck. And not everyone doing your makeovers or helping actually know anything...so...

[@aquariusashley94]

I'm so sorry that happened to you. Go to the Labor Board so you can get your money for being certified, plus late fees, plus emotional distress.

[@Nicole-cy4fz]

Doesn’t work that way in the U.S.

[@ashleym9351]

@@Nicole-cy4fz Right. What she needs to do is get an employment lawyer and go through the EEOC and after that process if she's given a right to sue letter then sue Sephora. But she would need to do that clearly quickly because there are time deadlines. I am an attorney but not in employment at tenley so I don't actually know what the time guide legs are but she really needs to check into that if she thinks it's important enough to go that route

[@anniesmaker1056]

She has gotten soooooo much more comfortable in front of the camera since this video. Shes making me nervous and anxious just watching this lol. Xo

[@sandyl.thompson504]

As the sister and mother of 2 gorgeous women, I can tell you that the people who mistreated you at Sephora were jealous of you. Beautiful women are discriminated against in our society by other women who are not confident in their own bodies. This was, unfortunately, a good experience for you because you will now be aware of how the world can treat you simply because of your beauty. Keep your confidence and realize that these type of people are very weak and have no confidence in their own lives. Keep your awesome personality and don't allow these people to treat you this way, ever! When you come into contact with these idiots, remember that they are weak and this wil help you learn how to make them want to be your friend, not your enemy. You are very mature for your age and you will prosper in life! Good luck!

[@ginalaperuginanyc7641]

Sandy Thompson That was really kind of you and completely true! Your daughters are very lucky to have you as their Mom! 😊❤️

[@jfilkosky1]

I agree with Sandy.

[@poe250]

This is TRUTH. My daughter gets bullied because she's gorgeous.

[@TheIluvharrypotter]

Your eye makeup is so pretty omg, I was basically staring at it half the time because the eyeshadow is such a pretty combination, I'm obsessed (plus those lashes are K I L L I N G M E they are so pretty omg).

[@KikiChanel]

+Blanche Wetzel hahah thank you!! xx

[@christinafaye6283]

it is omg I'm obsessed agh

[@skyewestminster9125]

+Kiki Chanel like really though tutorial on this look pls🔥

[@amaranthelk2668]

omg same. her makeup overall is so smooth and on point

[@ilkohl]

I loooove the look to!!! 😍😍😍

[@stephanietombs2710]

Hey, I have had several retail jobs and honestly working with only women is hell. They can be so caty. Why the hell can't girls empower each other? Its total jealousy.. ur beautiful and talented... and ppl are threatened by that. Thanks for posting this- ppl have to wake up!!

[@Chimkin_Nuggs]

To anyone making these comments that she sounds like an entitled person. Millenial Blah blah. Lay off she is not pissed about not getting her gratis. She is pissed about how her managers throwing people under the boss. The reason I watched this video, is because today I went to a sephora, and this cash register lady was so nice and amazing, her manager comes over and basically bitches at her for handing me my cash and then my receipt, and not together. While the register lady was talking to me and that lady would literally roll her eyes the entire time.

[@Chimkin_Nuggs]

Bus*

[@Scampergirl]

You should have called out that Manager and told her that her unprofessional behavior with her staff is making you uncomfortable...and then ask for her name and the phone number of Corporate.

[@marleyrose6632]

I love her, but have you seen her other job videos? Where she quit several after months , and in each one, multiple co workers didn’t like her? And her illness video where she admitted to being entitled and selfish and didn’t care about her friends ? So, as much as it’s nice to defend her, it’s not really valid. I love her so much, but I’ve watched these videos back to back. And all these personal ones, show the same thing. I’m sorry, but if multiple people don’t like you “for no reason” , then it’s probably YOU and not them.. also, it was a little disappointing to hear her rant about saying she’s entitled to those free products and how they HAVE to give them to her since one person said it in the interview. No honey, you’re not owed anything that isn’t in a contract

[@marleyrose6632]

Sorry, just realized how old your comment was lol. Completely understand if you don’t wanna respond.

[@jennifer23ish]

did you ever think it may be because of your pretty face ,jealousy can make an enemy really fast even though they would never admit the real reason

[@angelicasxsx]

yes 😭 I've experience stuff like that at school its horrible I even got gum in my hair use to be thick

[@heighton7206]

thats probably it

[@gaby061488]

Exactly what I was thinking jealous immature girls

[@monikaa4716]

jennifer23ish you're right. i'm not saying i'm super attractive, but i've had plenty of problems at work and such just because of my looks and even gotten fired because of "jealousy" i'd just get hate from everybody right off the bat.

[@bigmattwheel]

just the first story riles me up. WHAT IN THE WORLD. I hope word gets out abt what sephora did to you especially abt the retracting of your extra gratis. what kind of bitchy managers are they hiring?!

[@KikiChanel]

I know Toby it's awful lol

[@noushmak]

YOU'RE THE HR PERSON DO SOMETHING!

[@bigmattwheel]

I would but I'm going to Costa Rica soon

[@noushmak]

i imagine some people reading these comments and being like wth are they saying lmao

[@selenag473]

+Toby Flenderson don't go zip lining

[@Oldie68273]

Now there is 10 year olds invading them💀

[@badriyahzee619]

It's really heartbreaking to hear how employers still don't understand the value of treating their employees correctly and implementing positive work environments for them. Starbucks is still considered retail and their employees rarely complain because they are paid well, have greta benefits offered and its a positive work environment. I really wish all employment could step their game up especially sephora. Sephora truly is an amazing retailer but the way I have seen them treat their employees horribly shows by their work ethic most of the time and makes it and unpleasant shopping experience for the customer, I've seen it and experienced it myself even when getting my make up done. I'm sorry you had to go through that.

[@jelllllllly4954]

Badriyah Zee i know this is a year late but just saying, but I’ve been working in customer service or retail for 13 years and Starbucks was by far the best company I ever worked for.

[@SjofnBM1989]

I had a manger (worked at a coffee shop) literally cause a dozen long time employees to quit in the span of a year just for being a piece of shit human being. There was one girl who was a senior in high school who said she wanted to work only on the weekend because she had a lot of homework and needed to invest more time in school. The manager was like "well I'll see what I can do but we need someone to work it." (we had 25-30 employees and only 2 people needed to work the night shift) and then in what i can only assume is out of spite started scheduling her 4pm-11pm every weeknight and then was sooo surprised when this girl quit and got another job that had a more accommodating schedule. Told another girl who booked off vacation time months in advance (and was approved by another manager) that she'd have to cancel her holidays because the schedule would be too hard to write if she wasn't working (again 25-30 employees she just couldn't be arsed to rearrange a couple people) and again was so surprised that she was like "ok well then I quit."

[@KikiChanel]

If you love makeup and would like a job in makeup, then I would definitely tell you to continue looking into a job at Sephora. You get a lot of valuable work experience.. Like I said, this was just MY awful experience and my only issue with Sephora (and why I titled this video "why I quit Sephora") is that it has the tendency to create, for lack of a better word, catty work environments. I put this video out there for people to recognize these catty and unprofessional work environments and challenge themselves to take a look at their own work situations and deem whether or not they are being treated fairly! I was obviously not treated fairly, so that's why I quit! And for those of you asking, I did go to higher authority with all these situations, don't worry :)

[@DeathValleyDebbie]

It sounds like what is deemed a "hostile work environment" and is actually illegal. I had jobs like you describe with the "catty" work experience when I was your age. Not makeup related either... I just think some people are very intimidated by younger, successful, good looking, and people that just do their job well. It's a reflection of their own self hate. I say next time you have a situation like this go straight to HR. Sephora, especially in JC Penny's is a bureaucratic system (aka nightmare), but the great thing is you have strict rules that you can use against them. Har is your friend. Chalk it up to lesson learned, but you could still contact headquarters about your bad experience and find out if you are owed that back pay. Or you can decide to let it go. Off to better jobs!

[@sweettart2001]

I've had a bad experience working at a retail chain store and quitting after ONE WEEK at this store after working for the SAME CHAIN (different location) very happily and respected/appreciated for over 2 years... It definitely can vary by store based on management and other employees, also sometimes even different customer bases in different areas can affect your experience. I'm so sorry you had to go through this, but I'm so proud to see at your young age you're still able to see the value of the company as a whole. I never harbored resentment toward the parent company of the store I had a bad manager experience at, but I didn't EVER shop at that particular location again. So glad you got out of this negative experience and shared this. Possibly consider writing a review of that particular location on glassdoor.com - I've heard many friends saying they wish they'd listened to the negative reviews read there before taking positions because similar things happened to them after they took jobs!! If enough former employees complain, the company may see a pattern and a trend in turnover, and fix the management situation!! Way to be part of the solution!!

[@the.imprint]

I think ppl who hate ppl for no reason are proof that demons exist. they must be possessed. who knows what things they do for money outside of working with you. they might have a back up job like prostitution or stripping or even black magic just to ask demons or the wrong ppl for money. there are so many ppl I've met who are like that. I know what you mean.even at church. there are kids who think they're Christians just bcz they're born and raised christian but didn't say the Lord's prayer. not always but a lot of times those are the ones who are mean. I've been around enough of them long enough to know. I've noticed the pattern. those ppl just need to be simply prayed for. I also think you should go up with a simple gesture of simpothy for the girls who didn't like you and I think all they need is someone to have some compassion for them. they're probably just hurting or something or struggling with their rent.

[@mwahha6965]

you are absolutely drop dead beautiful and stunning, your make up looks great and good for you speaking your mind. don't be upset, everything happens for a reason xxx

[@gracie1397]

+mwah ha Took it straight out of my mouth!

[@GreasyChicken]

ok so i used to work at sephora and i had problems just like you....ok the fact that you didnt get a raise you got certified is a big problem ..she avoiding the fact that she has to pay you more and in my opinion that would be something i would take to court... and something similar i had co worker ho hated my guts for noooo reason.. it's like i could go to work happy and she would literally drain my fucking day and one time i had an customer or whatever and she comes up and says " thats not bad but you could contour her cheekbones better" and takes the fucking brushes and things out of my hands didnt ask and starts to do it..like what the actual fuck..idk how i didnt smack the hell outta her but she got lucky....and later on the woman comes up to me and says " i liked the way you was doing my make up but when she came over she kind ruined it" sephora is cursed or something but luckily i have a better job that pays way and i happy with it but it was rough with sephora

[@GreasyChicken]

also you had to kiss ass to respect and everyone is disrespectful and im not kissing nobody ass

[@alejandroparedes8094]

noell

[@celestecuellar8054]

blue apple

[@alextodd9641]

I hate walking into Sephora. Note I’m a professional makeup artist I really should’ve just bought MAC products with my Mac Pro card but there’s just some products I like at Sephora. The last time I walked into a sephora was when I was a first time new mom who needed to get out of the house. I wasn’t wearing makeup that day with my new baby (I honestly didn’t care I had postpartum depression and needed to restock on some products that I loved to make me feel better) A sales associate approached me and asked if I needed help and I said no thank you I’m a makeup artist. She looked me up and down and said “yeah sure you are” in the snottiest attitude I’ve ever heard and walked away. I was incredibly embarrassed and upset maybe hormonal too but It took everything in me not to cry while picking out my products. I cannot allow myself to step foot in there ever again. The staff are incredibly unprofessional and rude. You hit every nail on the head in your video.

[@Afro_Sims]

You're a beautiful woman & other women will always hate you for that, the comments are one example.

[@starx8775]

They seem to like me the more beautiful I am though? Then again, maybe it’s because I don’t wear my glam makeup. It might be a different story if I did.

[@mekilapatterson4225]

Report that manager

[@Me-fy8ue]

Yes and it does not stop as you get older. If she marries well and is happy the attacks will magnify. Envy, jealousy, hatred. Be careful of fake smiles and friends. Their agenda is to destroy your life.

[@cfoster6804]

@@Me-fy8ue So true!

[@NellieBelle]

💯 unfortunately. Haven't gotten to the mean comments yet. Kind of don't want to scroll down, now!

[@NouRosaldoChannel]

only clicked o this cuz its bean on my recommended for a week, but i don't regret it

[@NouRosaldoChannel]

on this **

[@cassandrawoodson1]

same.

[@samanthamelendez8851]

*been lol

[@NouRosaldoChannel]

Sapphire Orchid when im thinking of food 24/7

[@samanthamelendez8851]

Lol

[@chrissyblanski1242]

Whenever I go to Sephora, I usually see the customers treating the people helping them like they're the stupidest people in the world. This is my Sephora next to me, not all people are like this also.

[@chrissyblanski1242]

Also my Sephora is also in JC Penny

[@jennamann4343]

You are so real, thanks for being genuine! I too love leaning about beauty products and I enjoyed all the training I got at the hair salon I worked at. Sorry you had this awful experience, hope you learned from it love! xo

[@neetuverma7706]

I quit giving Sephora my hard earned $$ after 10 years. This company is horrible to both clients and employees. Take your business to Nordstrom, and buy directly from the vendors. BTW - its obvious these girls were jealous of you dear. You are gorgeous thats why ❤.

[@SirCongeniality]

They need to hire you as the Manager.

[@littlered3533]

That's what I'm saying, lol.

[@evelynparedes4980]

That is the reason why they felt threatened :) I worked in sales when I was her age. I met wonderful ladies but a mean nasty Assistant Manager who hated me before she ever saw me. Why? Because the general manager told her great things about me. Jealousy and insecurity is all over these 'beaches." Now after working for so many companies as a professional, I said: Screw it! I am having my own business. And I did!!!!

[@rafaelamonteiro8962]

what business do you have?

[@marlenerobinson8898]

Luckily you were home with mom & dad (support from family is everything) rather than being stuck in the deplorable environment, that the named employees provided. I feel for the employees who have to endure the bullying or hostile work environment. You have actually created the prelude video for teaching people about what they deserve (based on.....) what they should expect (based on...), and what/when they should ask for an increase (of any sorts). Or in other words, "What are your policies regarding .......? Albeit it your experience with some emplyees was not pleasant, you did receive a certification that makes you more employable, in the industry. The experience with individual clients is priceless. The exposure to the Shenanigans will prove invaluable as well. Thanks for the post. I hope to see video of feedback from future job interviews. What you felt you did right/wrong, or wish you had handled differently. If you can incorporate this post with future videos while journaling about your journey, you will be a powerhouse in no time. Always choose the positive path because negativity will never stop. As for Katie, I feel like she has a discrimination suit in her back pocket. There are many issues to expand on. Best of luck to you🌈⚖🗽💪🤓🚪💃🏽🔑🚪💄

[@dannahauser5162]

First the posting of the complaint is unacceptable and could be considered hostile work environment! Should have called corporate employee relations. Also should have called about the pay raise depending on what the company policy says completely unacceptable behavior out of management. If policy states they are to change your pay after certification you should have recieved at next pay period or at least given you back pay of difference.

[@myagood3942]

A lot of people will hate you because they look at you and see an attractive young woman. Not considering you may have a whole heap of issues and demons that you battle on your own that may make you "relate-able" to them. Most people cannot see pass the surface and its easy to say: "oh, just ignore them", its hard to ignore the hate when you feel the vibe so strongly. It's definitely something you should not be around. I'm sorry for your struggles and hope that you done have to experience pettiness like this ever. You are a magical being that was wonderfully made. I wish you lots of love and happiness.

[@Tata-iu3fy]

Mya G. Good yes, inferiority complex gets the best of them.

[@Tata-iu3fy]

Mya G. Good it makes me wonder if they would be treating her the same if she wasn't so pretty.

[@aaaavarai3042]

Mya G. Good Like the best comment ever. Everyone is saying grow up and it's the real-world and blah blah... like, they are apart of the problem!

[@myagood3942]

Yessss... They all hating too!!! hahah ... real recognize real... Love you!!

[@Cakepiecookies]

Mya G. Good YES. THIS exactly. Haters will always be too proud to admit it

[@user-lz8nn4ys8q]

You’re really charismatic and intelligent . No surprise that they’d be jealous of you and try and put you down . Stay strong queen .

[@ThatRedhedd]

Wowza! This was soooo long ago! I just found the channel about a month ago, so it's a trip seeing how much you've grown! 🙂

[@quartkneee_]

so many sephoras have stuck up employees. I've had many bad experiences.. one that was recent was, at the one near me the manager kept following me around, thinking I was stealing I assume.. and I was holding a Becca Pearl highlight, thinking of purchasing, then I changed my mind and put it back and she literally walked up and said "hi can I help you? are you looking for a bronzer or highlight? " and I was like "yes, but no thank you I'm OK" and she goes "well, where's the Becca highlight you were holding? " I snapped back "it's over there, would you like me to show you??? " what a bitch. I felt so small, I was so mad. I wanted to go and buy a bunch of shit then to throw it in her face, but I didn't want to give them a penny at the same time. love sephora makeup dislike *most* of the employees.

[@christybaker14]

I had horrible experience at my sephora by the manager . I wrote corporate they don't care I've called a few times and I still haven't heard anything back .The Manager @ Spotsylvania Town Center is Horrible .This Happen in January of this year and I haven't shopped there sense this happened but one customer not shopping there isn't hurting them and they know it .

[@cyntrep]

Omg. Same experience!! Had someone following me around and I felt like they thought I was stealing. I was looking around to buy some stuff. I had a Marc Jacobs eyeliner, and a Sephora gel eye liner I was holding to purchase, but was still shopping. Finally the guy that followed me came up and said here's a basket. If you want to buy something you HAVE to put it in your basket. Or actually do you want me to just put it up there until you're ready. This was a JCPenny Sephora--- so it was SUPER small!! I went to check out and just bought those two things even though I wanted more, but I was so sick of being stalked and treated like I was going to rob them! And, to top that off I had the same two girls coming over like every 2 mins asking if I needed help or needed something after telling them multiple times I was just looking and if I did I would ask them. The whole time I felt like shit and was given dirty looks! Horrible experience. I love Sephora but the people are just so rude!

[@drina4706]

Wow! That was sooo rude of her!!!! You should have complained to the manager.

[@drina4706]

+Christy Baker Continue to call their corporate number Just flood them with calls

[@luna.37]

That's worth reporting to management. Sadly, not all care, as comments here illustrate; there are too many retail establishments that have crap staff who bring shame to their companies who may otherwise be decent... I mean, the Sephora where I live (just one in my city) is great, though there are sometimes less great employees, they don't tend to last. Management seems responsive, though. Then again, I don't work there!). Even if they suspect you of shoplifting, that's not the appropriate way to approach someone - not that I've ever heard of! Many cities have security and they are requested to intervene in such cases... Honestly, reading your story, I could imagine too easily how embarrassing and humiliating that would be. Unacceptable. OMG! Just reread your starting line... That was the MANAGER?! HOLY... NO. Just, NO. I'm always the one who thinks of things I wished I'd said... 20 minutes later! Like "I'm sure you have security footage. Why don't you go review it where you'll see me putting it back on the shelf after deciding not to buy it today. Further, I won't be buying it ever at this store based on the way you've just humiliated me without reason or proof right now!" That's what I'd wished I'd say in such a situation, but be too upset at the moment to manage more than polite replies to a rude staffer... I think what you *did* say was really good, good for you for being dignified in such a nasty encounter! You might be able to find out who the regional manager is and report that manager to them. Otherwise you could find the contact info for corporate online and tell them. You can even email it to them directly at one of those head offices and they'll route it for you... I know it might not seem worth it, but imagine how many other people she does that to who don't feel able to speak up for themselves! So wrong. Sorry for the rant... These things just make me so frustrated and angry that people are treated so poorly! Boo. :(

[@gaile2241]

Sorry to hear of your bad experience working there. People that behave that way are lacking in self confidence and management skills and try to boost their self importance by belittling others. They say what goes around comes around and she will get hers one day.

[@tooniemama6959]

That's what I was going to say! What goes around comes around.

[@nikki-the-knife]

I hate Sephora. I don’t wear makeup on a regular basis and every time I go in there to find something, I’m completely ignored by the employees. I’ve literally had times where an employee who is not helping anyone will walk away from me when I try to approach them for assistance. And I’m pretty sure that girl was jealous of you. You have something about you that she envies, that she doesn’t have, and it made her feel a certain a way and respond by being nasty. The manager and asst mgr posting the bad review and telling employees to sign it… I would report that to Sephora headquarters and main HR. That’s a form of harassment towards the employee and needed to be brought to their attention so they could investigate it.

[@cocofarahinyazid]

I work in retail and let me tell ya, I was so happy with my PT job for 2 years and then we suddenly have this new supervisor. Long story short, she makes everyone's lives freaking miserable and the management doesn't seem to think it's a big deal. URGH. I hate it when people with "authority" misused it. URGH

[@Mokiimo]

I only clicked this video because you looked really pretty in the thumbnail.

[@externalpanda7303]

Lololol

[@nsbirch]

Me too😂

[@nissischannel3771]

+nicole birch same here lol

[@strawberrireli]

me too lmfaooo

[@ritamarie8018]

Same lol

[@xxokellie]

But....did Katie ever get more hours?

[@KikiChanel]

Hahahah no she didn't 😭

[@acornandbow5189]

In my experience being lazy and friendly to management gets you more hours. not hard work or skill and experience.

[@AmericanDreamer]

amen!!!

[@jerricacourage9157]

+acornandbow so true !!

[@crazygurl1100]

+acornandbow GIRL FUCKING PREACH!! That happened at my last job. The lazy people always got promoted to a supervisor and I always worked hard and I didn't even get employee of the month

[@Sageamora]

DUDE I LOVE YOU!!! STAY STRONG AND ALWAYS STAND UP FOR YOUR SELF!! You rock for leaving and showing them your not worth that. You are worth so much more and I love to see that you know that. These Women need to look up to you!!! You sound like such an amazing strong person. You need to start and company or something.

[@amberbrady8621]

That is so terrible, I'm so sorry you went through that. You are an amazing person, don't let people get ya down!!

[@ashleygilstrap8812]

These negative comments are pissing me off and I'm not even the one they're directed at.

[@heavensentg.9982]

Baby love you're HATERS, cause they make u a "BETTER PERSON!"😆😄😉🤗🤗🤗

[@barribailey1335]

IDanthe Nesmith

[@poisonfoxie5415]

Heavensent G. *your

[@chaneleva8838]

+Poison foxie *You're 😒

[@pinkrainclouds2190]

Chanel Eva your. You're means you are.

[@chaneleva8838]

+Dancing in the rain you're absolutely right. I was wrong.

[@YoanaFranco]

I worked at Disneyland and I was pregnant and I had so many girls make my life hell because they just wanted to sit on their ass and since I was New they tried to take advantage, I didn’t allow so one girl went on to the manager and say that she hurt her back and can’t lift anything so she had the audacity to tell MEEE to lift a 50lb machine and dump the water out and clean it, I said I can’t do it so the girl started complaining like , “I hurt my back 3 days ago blah blah I have a bruise blah blah I went to the doctor they said I’m fine but it hurts so do it” and I said I can’t sorry ask someone else , this girl kept going at it and started yelling and telling me to CLEAN IT and I said no again and she yelled I HURT MY BACK !!!!! So then I yelled WELL IM PREGNANT BITCH! And she was like omg stop lying you just wanna be lazy and my second manager showed her my pregnancy papers signed by my doctor and Made her clean the damn thing and she was fine. Turned out the manager she. Spoke to was friends with her so obviously tried me. And then 1 week later they accused me of having food at my station which was a lie and after a weeks of crap I quit and they begged me not to and said nope I’m 5 months pregnant I don’t have to deal with you. Point is , there’s crap people and soooo many unprofessional people in the work place. Do you and if you can’t handle it Quit

[@vegangurly]

love sparkle chanel 56 Are you dumb? Why even bother commenting that.

[@kaceystapleton6467]

Jo Franco hi

[@dreamwishergirl]

I used to work at a pet store and My manager would ALWAYS put me on the register for 8 hour shifts no break except for 30 minutes lunch, when I was not trained to do just the register everyone was suppose to know how to do everything. I’m pretty sure that was illegal to do that. I would complain that everyone else gets to walk around the store and engage with customers while being on the register everyday for my whole eight hour shift is slowly killing me but they would never do anything about it and never trained more people to work the register so it was always me and one other girl on it who felt the same as me. Glad I don’t work there anymore and I’m in school !

[@julieangela7029]

Definitely should've complained to the higher up of Sephora. Not in your store but the actual company. That is ridiculous.

[@lucybunwa5833]

Who came here from hey Paris 🙋🏿

[@smize4652]

🙋🏽

[@Sincerely_emss]

🙋🏻

[@brayly4930]

me

[@violetrobinson7749]

🙋🏽

[@Kkimpxx]

🙋🏽

[@kbeezy5979]

Aww NOBODY should be treated like that.... Seems like your manager just needs to get laid...

[@lisettelema2666]

Sex doesn't fix everything....🙄😷

[@kbeezy5979]

+Lisette Lema obviously i was just kidding -____-

[@lisettelema2666]

+K Beezy cause you can clearly tell tone through text

[@kbeezy5979]

+Lisette Lema then dont comment under my comment simple as that... Bye felicia

[@lisettelema2666]

+K Beezy Lmaooo mad or nah

[@azureenicole]

"I wasn't going to rock the boat so early" 😂😂 I love this video

[@MmmmEcho]

You’re so cute😭 I watch your new videos, you haven’t changed much at all, just more confident from what I can tell.

[@GarnetBanzai]

"and I'm calculating who the **** do you think you are". new quote

[@glenmiller5211]

What the ff is giong on iam confused

[@glenmiller5211]

Iam came to tell u that ism giong off soc. Media it made sense to me about the moms nice to hear your shows

[@inannaurania]

You were probably being discriminated against for being young, beautiful, and confident.

[@armt8543]

Video idea: Kiki reacts to her old viral videos !!!

[@megangallaher3022]

you are so gorgeous! some people don't like people who are beautiful ND outgoing and kind. don't ever let people like that bring you down! thank you for this video♡

[@qute1811]

Coming a business perspective, you should of asked for a copy of the "changed" policy and if they won't give it to you bring it to the HR and corporate. Once you write a letter, they will send out secret shoppers or secret employers to investigate. This sounds a lot more like an ethical issue and she can lose her job. She decided that she didn't like you and treated you that way. Just remember that before they try to empower you, you have every right to fight for it. Ask for documents, proof, etc. If they can't provide you any then bring this to HR. I'm sure the company Sephora doesn't want bad management this will drive their sales down. I'm so sorry that you went through that. I recommend that you still write a letter to corporate to express your experiences and feelings.

[@rachelwalton813]

Excellent advice Qity Yang x

[@Richeeeliot]

Go to your higher ups. If its your assistant manager, go to the manager, and if you truly feel they are both in on it then you need to go to higher ups in the company such as the GM and and your Human Resources person and tell them about all of this. You don't need to go to your manager first. You can go straight to human resources. I had an assistant manager who was a literal devil to me for about a week (lol) - I went to my HR person and they were fired within two weeks when I had only been working there for 7 months and they had been there 3 years. Being unprofessional shines a dirty light on your company and no one in the higher ups likes that.

[@Richeeeliot]

also, once you are given a raise (they tell you you're getting one) you require something called backpay for all the weeks you weren't getting your raise pay.

[@kitty75569]

Hi, your right. It's also called retroactive pay.

[@905Magdaw]

Was thinking the same thing!! Unfortunately she has steady quit but it still would be a good idea to tell them this information.

[@lyndsie92]

I worked at a sephora for 5 years. I've been gone from there for almost 3 years now. And to this day I'll say that was the most brutal place I ever worked. I dont know what it is about that company but it turns the most normal pleasant gals into the nastiest b*itches.

[@AshyShash]

It's infuriating how there are so many managers who are unprofessional, clueless bullies!!! The fact that a lot of us have encountered this is not acceptable. Thank you for bringing attention to this! x

[@gorgeouss79]

Keep in mind.. Your bashing Sephora on social media means no other company will want to hire you. They won't want you to do the same to them.

[@brittanyreyn7126]

Unless they're not corrupt and hateful...

[@gorgeouss79]

+Brittany Reyn No, they don't care. It's employee 101, "Don't talk badly about your old job or your old boss." I've had my share of bad bosses, hers was just "generally" bad. I've had & have seen worse, much much worse.

[@AuntieClimactic]

She's not using her real name. How will they see it?

[@gorgeouss79]

+hilldiggity Hopefully no one knows her on KZbin & won't rat on her.

[@gorgeouss79]

+Michaela Danae' Then why is she boycotting Sephora? I understand if she's not going to the one she worked in, but.. 🤔

[@xosecox12]

I hate saying this but work environments where there are a lot of girls of the same younger age tend to be toxic. I used to work for a financial company and my manager would only hire females in their early-mid 20's. She did this because young girls are vulnerable and she wanted to manipulate us into competing with each other and backstabbing each other. I rose above it but the other girls on my team would harass me, call me ugly, say I'll never have a boyfriend, make me do their work and then tell my manager I was lazy and did nothing all day. It was the most toxic environment ever and it was supposed to be a professional one. I'm a nanny now because I hate working with other people and dealing with drama. I go to work to work and if you don't like me, I at least expect you to be professional towards me.

[@xosecox12]

Anyone who calls me sexist on here is getting blocked just like the person I just blocked. I am a feminist. But it is true that many young women can be catty especially if they are told by an authority figure to act catty. Anyone who went to high school knows this to be true. Let's all be honest here.

[@lisadelace6863]

You're NOT sexist, just very honest, I've experienced identical situation in hospitals and healthcare, all female staff, and the female management were so manipulative and if they saw some employees were getting along (working well as a team), suddenly they'd be yanked to different locations, as management somehow felt threatened. And they did it, because THEY COULD.

[@nikkilovesrocks]

Especially less attractive girls...I remember how every once in awhile I'd meet a girl with psychological problems, or split personality. It's because they don't get attention from the guys and they lacked a loving parent. No Love😕 Sad but still could smack that mug...getting all wierd. Everyone has to grow up and be respectful, & guess what frumpy girls...people and guys will like you all the same! No one cares what people look like, it's just an initial observation.

[@nadiazakaria8036]

OMG! I experience almost the same thing! I'm a translator now. I work with myself. I hate those peaches that made my life a hell.

[@lovewar89]

@ Nikki Loves hmm..sorry, but I wouldn't say that. When I was in school the prettier girls were much more mean to me, because they thought so highly of themselves while the not so pretty girls were nice, because they knew how it felt to be treated badly. I guess it all depends...

[@ZayGPrettySweetz]

I have tried to be nice..i have tried to be quite..i have tried everything and i still had issues at EVERY job..i realized thats just the way it is when there's a bunch of women together!! Now i just keep to myself but i do interact ONLY for work related things.. .i also learned that "power" gets to people's head...i hate workibg with a lot of women... Unfortunately when you're pretty like you are..there will ALWAYS have issues

[@justforentertainment2734]

This has happened to me at these last 2 jobs! Caregiving. All women! Terrible. Liars, jealousy, power trips. Fcked up.

[@daraleick4147]

100% agree, anytime I’ve worked in a predominantly female workplace it was a MISERABLE experience.

[@libertytcm540]

Your video quality and your confidence has gotten so much better over the last couple years.

[@yeebler]

And yet you insult her in other comments.

[@zacharydooley938]

I am so sorry that you had a bad experience at Sephora. I recently left a Sephora Inside JCPenny as a manager. I loved working for the company but there were a lot of issues with a fellow manager. Another big thing is the comment made to you during makeover. That's so rude and even more very unprofessional. If she doubted your skill then she should have done as we are trained and coached you to improve your skills. (Side note - your makeup skills look like they are just fine!) If you want to continue as a makeup artist try Model Mayhem. I used it a lot back when I first began as a MUA and it lead me to awesome opportunities. Keep your chin up and you will do awesome!

[@KikiChanel]

+Zachary Dooley this is really good advice, thank you!! xx

[@AshleyMateoBeauty]

That was a very helpful comment. Too bad you weren't her manager lol

[@titijay6470]

+Kiki Chanel I'd like to do the dirty work for you and hopefully get "Katie" justice. If you provide me with the store # via private msg I'll get to work and report back to you. I really hate when hardworking ppl are not managed well with uneducated unprofessional supervisors who clearly don't know policy and procedure of corporations they represent. Hopefully you will reply cause I love and enjoy helping ppl and justice in the workplace. Thank You for your detailed story so I may also spread the news to my friends and family alike. xo 😘

[@titijay6470]

+Kiki Chanel And yes the company probably owes you back pay!

[@kellywoodroof4405]

do you happen to work at a sephora in virginia? if you don't sorry you're account photo looks like a really nice employee that I really enjoy seeing everytime I go there! you're comment made me feel better after watching this video btw.

[@willarosesoaps6090]

+Kiki Chanel I'm so sorry you had to work in such a hostile environment. I've been in two Sephora's in my entire life, and I'm forty. Both experiences were horrible! The staff was inconsiderate, rude, and lazy. The first Sephora I tried was a stand alone store. I knew exactly what I wanted, and when I went to grab it there was a young woman(early twenties) looking at the Urban Decay foundation. She was completely lost. She said she'd asked for help, but has been waiting more than 20 minutes. We were the only two customers in the store! I use the same foundation, and explained the color system, if it has a .5 after the decimal point it's cool toned, if it's a .0 it's for warmer skin tones. Anyway, I showed her how to color match on neck, decided on a color, and went to check out. I was pissed. I told the girls at the register how unprofessional, immature, and rude they were. They did not apologize! They told me that I'm not an employee, so I shouldn't be helping customers!pt.1

[@willarosesoaps6090]

Pt.2 I was aghast! I'm a physician, so I deal with difficult people every day, but this was inexcusable behavior! I dressed her down quickly, but efficiently. She was crying?! Apparently, they aren't used to people who won't tolerate such distain towards others. I asked for the number of an offsite supervisor. I didn't think it would result in any changes, but she did return my call. Surprisingly, this ring leader was terminated. The other Sephora I visited was in a JC Penny. It was not as horrendous as the other store, but again, I was not greeted, or communicated with, in any way. I left, and have never, and will never return. I shop at my local ULTA, which I love. I'm in there so much they know my name, phone number, and the items I stock up on every 3-4 months. Their rewards program is amazing. I'm a platinum member, so I earn 3x the points on any purchase, as apposed to 1 point, for a standard member. They also offer platinum members 5x the points on certain products...

[@willarosesoaps6090]

+WillaRose Soaps pt3 on all products. Platinum rewards NEVER expire, and you can earn points on anything, as well as spend them on anything, except services. Last Christmas I had over $1000 in free money. It's worth it. I check my "special benefits" everyday. A week ago I stocked up on Philosophy products, because it was BOGO 50% off, and 5x platinum points. I earned over 2000 points, or $200, in that trip alone. September is going to be an amazing month for sales, and earning points. If you haven't signed up, do it. Sephora just isn't worth it. Sincerely, Heather

[@moremiaj4786]

WillaRose Soaps it's so interesting, I actually would have relished being ignored. I know exactly what I want when it comes to makeup and really hate to be asked if I need help. But also, I disdain being asked like 10 times in 10 mins if I need help which happens to me and makes me angry. My local ulta is notorious for this. I am asked at least 10 times in 30 mins if I need help and it's irksome to no end.

[@emc8271]

Girl, you are beautiful and I’m 100% sure the assistant manager at Work hated you because you were beautiful. A lot of people are jealous of beautiful girls. Sorry you had to go through that.

[@hmu87]

I started watching you from this video and I just rewatched it today. SO CUTE!!!! You're so little here!! Baby Kiki