CHAT SUPPORT INTERVIEW QUESTIONS with SAMPLE Answers and Insider Tips | Non Voice Customer Support

CHAT SUPPORT INTERVIEW QUESTIONS with SAMPLE ANSWERS and Insider Tips | Non Voice Customer Support // A lot of you have been asking me for PART 3 of my Call Center Interview Questions and Answers video so here it is. This time, I focused on Chat Support or LIVE CHAT interview questions and answers - 5 questions on this video and the next 5 will be next Friday. (SO THIS IS REALLY PART 1 OF CHAT SUPPORT INTERVIEW VIDEO, lol).
PART 2 - • CHAT SUPPORT, EMAIL, N...
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[@ReaNinja]

✨Comment your questions below. ☺️

[@mariellespatoknegosyo_free2064]

Hi miss rea! I am new subscriber of yours😁 Everytime i watch this video i always got inspired to take a risk applying NON CHAT SUPPORT, and now po waiting nalang ako ng call for interview. But miss Rea may concern lang po ako😔 pwedi kaya ang gaya ko na may disability po? I have a cleft lip and palate po kasi but it doesn't affect my skills naman po kaya i choose non chat support. Miss rea is there any chance kaya na i make it pass?

[@ReaNinja]

@@mariellespatoknegosyo_free2064 yes of course you can apply ❤️

[@sanjanajaiswal5284]

What was thr whole process of the assessment?

[@quilapioaidaruthr.6375]

Thanks Ms. Rea, I passed my interview and I'm on my job offer for non voice account. 😊😊

[@jonalynsinagpulo7410]

Whoaaa! Niceee🥺! Congratulationnnns to youu!

[@kindlyhelpmetoreach1ksubsc584]

Saan ka nag apply?

[@ReaNinja]

Congratulations ❤

[@judyanncalacat8606]

Woww!! Congraats😚😚

[@quilapioaidaruthr.6375]

@@kindlyhelpmetoreach1ksubsc584 teleperformance po

[@RustHysteria]

HI!! JUST WANT TO LET YOU KNOW THAT I PASSED ALL MY INTERVIEWS WITH THE HELP OF YOUR VIDEOS! I’m starting my training this Aug. 24. Thank you so much and I wish you all the best!😊

[@ReaNinja]

That's amazing Ashley. Congrats. ❤😊

[@RustHysteria]

Rea Ninja thank you so much! your videos helped me a lot!🥰

[@dimalantakangkang5990]

Hi ma'am can i know what questions they ask you in your interview ..and congratulations.

[@hazelcruz448]

I accepted the job offer on the 13th of October. Thank you so much, Ms. Rea! :)))

[@anasofiavasquez7106]

Rea! You don't have idea how much your videos have been help me! I'm so thankful with youuu 💞

[@ReaNinja]

Happy to know ❤🤗

[@bryanchristiannuarin]

My gratitude goes to you. This content really eases up my anxiety through possible questions to be thrown at me when the time comes that I'm going to be interviewed.

[@ReaNinja]

I'm so glad to help, Bryan ❤️

[@MelCorpus]

Thank you for your tips! Very helpful!

[@smokegames1179]

I stop working in BPO and I work as a food panda deliveryman for a year now I'm back going to start soon. The First call is always scary no matter how experience you are

[@jobenb.samson5866]

Man, this helps me a lot. Thanks!

[@keishapatrice8200]

I’m new to the online job world so I came across your channel while I was looking for knowledge and tips for an interview I will have tomorrow. Thank you for the tips 💗

[@ReaNinja]

Hope this helps. All the best with your interview..🙂

[@jonalynjusto1338]

Omg! I was just watching a video about the chat support wfh! Guess this is the sign! Thanks,Rea! You're the best!🤗♥️

[@ReaNinja]

Aww glad this helps ❤🤗

[@alyssaandrade1771]

Thank you Ms. Rhea. your tips was extremely helpful in passing my interview and getting a position as a non-voice csr. Keep inspiring others! Godbless.

[@patrice1879]

Hi, anong company mo po?? Want to try non voice din.

[@anapham4724]

Haha surely he never replied

[@DateTwoRelate]

Your videos are like giving away test answers. 5 stars!

[@fdkjgshfjdhsfhjsdfmn]

Such a helpful video. Thank you so much Rea❤️🙏

[@rugalthreesixteen6812]

Aside from the Interviews I found the assessment of chats as more challenging than calls since you really will be pushed to use your multi tasking skills since the chat can come at you from all fronts.. Unlike a Call that you can address one at a time.. One needs to properly compartmentalize and fully utilize that short term memory cache we have in our own system to make the most out of it.

[@ReaNinja]

Totally agree 💯

[@karencucalon2413]

Really? I'm new at it. I'm even studying English so I can get a job in my country. I found this videos because call center industry is basically new here in Nicaragua but now is getting common because in normal jobs you can't get the amount of money you can get in call centers.

[@anapham4724]

​@@karencucalon2413well good luck bruh we both aspiring to be at this Industry

[@alpandan2456]

Thank you ma'am rea for the tips.😊

[@tejaspalsamkar9433]

I found your questions and answers very helpful. Kudos!

[@Dear_Comrade162]

This is the Great video for the best knowledge in BPO sector 🥰🥰🥰🥰🥰

[@maximusheneral308]

thank you very much maam I made it to the final interview your tips and advice really works thank you so much

[@markjosephbautista1503]

I'm watching this while waiting for my interview. Thank you for content like this, Ma'am!

[@ReaNinja]

All the best ❤️

[@annamiedaligdig]

This is very helpful ♥️

[@raviadagatla7103]

Excellent Mam....Amazing....Really Helpful

[@raymondmagno1115]

Thanks for this video, i got hired as Email Support😊

[@davenemesismariano3370]

thank you so much❤️

[@VanCalapanoGreenBarleyDealer]

Thanks for sharing

[@jezreel8089]

Thank you for this. I am having my interview tomorrow. Babalikan ko to Maam Rea. Wish me luck guyss!!!

[@ReaNinja]

All the best! :)

[@mou_vlogs16]

Very helpful 💯

[@atuljaiswal2578]

Mam I am from India thanks for this knowledge

[@mystiquema827]

I really appreciate your effort I passed my first and second interview today thanks a lot 😌

[@ReaNinja]

Wow congrats ❤️

[@priyankameena8196]

Hi... for which process you applied?

[@enaje.johnpaulcalubayan]

Great content. Will watch part 2 after this one.

[@ReaNinja]

Glad to know ❤

[@limarompad4687]

good continue this kind of Small talkd cause it help a lots.

[@kidslearningph4254]

This is very helpful

[@kalabanyt]

great content rea thank you so much.😊

[@ReaNinja]

Thanks for watching!! ❤

[@ericsalon3801]

Thank you for the big help god bless always

[@ReaNinja]

Happy to help :)

[@judithsalgado6070]

Thank you for this

[@accountchitty]

Thankyou Rea ...got so much valuable info and learnt a lot .

[@ReaNinja]

Glad it was helpful! 💖

[@aoharuride5402]

I will have an interview tomorrow :D

[@varshaahire123]

Wow what a nice video blogs,☺️☺️☺️

[@insights8180]

Thanks alotttt

[@zysogaming9300]

Awesome 👍

[@sashikala1508]

Hi Rea could you please post a video on how to negotiate salary hike during HR round

[@Jack-ow3ge]

I have an interview tomorrow, i am terrified because I'm not fluent in English. however watching this video give me motivation to overcome my fear. so hopefully that i will successfully pass my initial interview. tomorrow thank u so much ma'am rea

[@ReaNinja]

all the best in your interview Jack!

[@Jack-ow3ge]

Ty😊

[@EDanimation_]

Update?

[@Jack-ow3ge]

​@@EDanimation_sadly, they don't text me back for the interview

[@dreamyrii]

I just passed the assessment test and I'm so nervous for the interview. i hope i get the job, I really need it

[@KoyaninzOfficial]

UPDATE?

[@dreamyrii]

@@KoyaninzOfficial hey i got the job !!

[@swatibhatt2853]

Thank you so much for your video, this is really very helpful. Love from India

[@rizzapacer1023]

I hope we will pass the interview todat😇

[@mlstph]

Hello. Do you know any BPO Company that is hiring email support home based right now?

[@denniscloud]

I will have my initial interview this june 23 .. wish me luck

[@AkshayBuddy5]

Thabks Rea

[@nihanandu3083]

Gud evg mam.. I dnt have any lappy or desktop..can I attempt a test from my mobile phone?

[@lexussteven5575]

Miss Rhea gumanda ka. Blooming ka promise. May bf na po ba kau?

[@irenj.84]

Hi good evening I always watch your video me I know if there is a training center available I want to take the training and learn regarding this type of job

[@JanangLicious]

How long did it take for you to get hired from your chat interview?

[@3colin1]

I am very good in writing and reading english. But I always stutter speaking it. Would it affect my application? Or is it better to speak your mother tongue in this type of interview since the job is basically non-voice?

[@ReaNinja]

English pa rin po :)

[@petehahan1827]

I am willing to apply for nonvoice position but I am not fast at typing. Latest typing speed ko is 32 wpm lang.

[@theworkfromhomeworld1033]

Entrepreneurs need lots of agents

[@charlottedeguzman4674]

hello I am done with my exam and I hear any updates but the recruiter keeps on sending me a job application together with the exam. I don't know if I passed or failed since no one reached me out thru email.

[@ReaNinja]

Best to contact them again to clarify

[@muazkhan7010]

Nice

[@arismoreno8502]

Hello po kahit ngayun 2022 ganyan pa din po ba interview for chat support? Kasi po gusto ko mag apply for chat support. Thank you

[@raycadudevera3274]

im planning to apply for this kind of job po . but im not confident because im not fluent enough . but watching your videos really really help me to boost my confidence . wish to be like you po

[@ReaNinja]

Go for it! All the best :)

[@harikrishnashabu3547]

From where can I apply for chat process jobs

[@WenksxZ]

Is the interview non-voice or voice call/video chat/skype? Because I really don't have the needed qualification to speak. I can only type and I am fluent on English only on typing though.

[@ReaNinja]

Voice call usually

[@WenksxZ]

@@ReaNinja Thank you. I really can't speak but your videos has been very informative for me so, thank you very much. You can also do some videos about jobs without voice interviews.

[@ReaNinja]

I'll look into that 😊 happy to know my videos helped. ❤️

[@jenzendearest4787]

Pano po mag apply as nonvoice?

[@marinaquiroz7170]

♥️

[@jayveerivera7357]

Can you make a list of good bpo companies for begginers to apply for? Im planning to apply for one soon and that will be a big help. Thanks and god bless! 😊

[@kalistanoa]

I just passed my initial interview and assessment! Thank you for your videos 🫶🏼 I'll have my final interview tomorrow. Do you perhaps have any idea about non-voice financial account? I tried searching online for a job description so I can prepare and know what to expect but I can hardly find one. Hoping for your response!

[@ReaNinja]

I've only worked for voice financial acct. But I'm guessing the interview will be pretty similar. If you can ask the name of the account/client, it would be best. 😊

[@arlenegallon1308]

Ask ko lang po kung Anong exam po sa non voice account?

[@RandomVideos-ft1dc]

Tomorrow is my interview for a non-voice BPO company. I'm so nervous. 🙈🙈🙈

[@vbitrocks246]

U crack it

[@ReaNinja]

All the best ❤️

[@aaronponferrada5812]

I failed :( Thanks for knowledge ma'am but I am the problem, i'm not good in speaking english :(

[@ReaNinja]

You will only get better with practice. Don't give up ❤

[@charlieandreese4046]

Dont say that, speaking English is a skill that can be improved through practice.

[@sudhakumari6643]

I'm searching chat process job.please tell me MNC Company name where interview running 😢

[@sachicoko]

Is there a mock call during the application process for non-voice po?

[@ReaNinja]

None usually. If there is, possibly just to test you in case there's a need to transfer you in the future.

[@mariellespatoknegosyo_free2064]

Hi miss Rea! I loved to try this job Non chat support but am i acceptable even if i have a disability regarding in speaking? (I have a cleft lip and palete) though Im good in handling customers coz i am currently an online seller and i have my skills in managing and organizing. Is there any chance? Please i need your advice miss rea. Thank you💗

[@ReaNinja]

Yes! Go ahead and apply. Of course you have a chance. ,😊

[@naomifaithdelacruzm.7320]

May interview po ako today sana po makapasa hehe

[@ReaNinja]

All the best!

[@sheenalumba2242]

Hi! I passed my interview for Chat Support and my interviewer told me to prepare for Mock Call as it will be the final interview. Is it supposed to be in chat since I was endorsed on Chat Support? Or still through call even though I will work as non voice? I forgot to ask my interviewer about it. 🙈

[@ReaNinja]

Only your recruiter knows what the actual next step is

[@warrenkarlcatapang1304]

Babalikan ko 'to kapag nakapasa ako sa FI ko. Wish me luck huhu. 😊

[@ReaNinja]

All the best 💖

[@irenejoyalo5985]

hi po any idea and tips po sa mock chat?

[@ReaNinja]

May related video ako nyan. Paki check nalang sa Non Voice playlist

[@CS_Sakshishukla]

Rea, I left my previous job because of medical reasons.I was suffering from malaria. How to tell that in my upcoming interview.Please response asap.Today I have my interview lined up

[@ReaNinja]

Just say it as it is. No need to overthink it. :)

[@owelowel2537]

first comment haha

[@loydsevilla146]

hi! you' re video is great. i have a quesiton po. what are the skills needed as a email support, chat support if you want to work in the philippine companies in a work from home setup. are microsoft word and powerpoint enough? how about microsoft excel di po kasi ako magaling sa excel eh.? thanks.

[@nomnomnom9415]

Kapag chat support po ba may script kayo copy/paste lang? How does it work? Ka chat nyo ang customer hanggang maresolve ang issue? Kasi pansin ko parang they don't stick to one customer lang, per customer 1 reply then move on to another customer. Then if you have follow up question pa, another agent will be the one to reply to you na. Like with Air Asia sa Twitter. Message nyo sila, then an agent will reply. Agad mo nabasa ang message nila, but when you ask another question, wala nang sumasagot. Then madalas the following day or minsan days, tsaka may ibang agent ulit ang sasagot sa 2nd question mo.

[@ReaNinja]

Usually may bots ang chat support that will auto-reply once and then pag may follow up question na, dun na walang magrereply. Pero ang ibang companies, may human reps talaga sila. May guide scripts naman but syempre sa ibang tanong, kaw na gagawa ng sariling mong script.

[@bikerist1602]

What is the difference between Call Center and Technical Support?? Pls answer Ate Rea...because I am being confused in both of them.😢

[@ReaNinja]

Call center is the place where you take calls. Tech support is what you do for your customers.

[@bikerist1602]

@@ReaNinja what job is Technical Support to do for the customer Ate Rea?? Like what?

[@bikerist1602]

@@ReaNinja Please answer my recent question please thanks!

[@marchiavez6382]

Magkano po ba usually sinasahod ng mga non-voice account?

[@lopezjeric1558]

8k

[@marchiavez6382]

ah per cut off. bali 16 per month

[@jenzendearest4787]

Pano po mag apply as non voice. May ccheckan ka po ba na box or sasabihin mo po sa nag iinterview

[@sateeshwalaki5694]

Is there any non voice chat process jobs are there in Dubai ? Revert back please

[@ReaNinja]

I believe so. 😊

[@sateeshwalaki5694]

@@ReaNinja please explain about the job description

[@angelikakabigting2615]

💓