I've Been Accused Of Hurting A Very Matted Dog

In this video I show how to groom a really matted dog.
Must watch till end to fully understand everything.
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**Bass Heard in background is not coming from out facility. We have no control over it.

[@4mandysake]

For a dog who supposedly doesn't like his ears messed with he behaved beautifully. He's got some beautiful colors and a beautiful coat under all those mats.

[@kellyalves756]

Amanda Everitt Yeah, I was thinking that I would not be that chipper if all that buzzing was going on around my head.

[@theberrby6836]

Amanda Everitt Ikr. I agree. Seems like a sweety deep down.

[@taylamuller1811]

If the owners took time to brush him and care for his coat, he would have such a beautiful coat when it was long too, it's too bad when people get dogs that have high maintenance fur and do not look after it.

[@amberfrazier575]

That dogs owners wouldn't go a year without a bath, hair brushing or cut, so why do people think their dogs are cool with it?

[@deepfriedmia]

That's what I was thinking. Because when I say my dog doesn't like his head or feet messed with... I make sure to tell the groomer a muzzle works when cutting or brushing his legs/feet and ears. He bites. He can also pinch with his front teeth with the muzzle on. Lol. Needless to say... My dog gets regular at home hair cuts. Until a new groomer opens. I always warn them and they don't believe it until they groom him I guess. My dog is a sweet awesome dog... Until they get to his feet and head. He doesn't do this just to groomers, he does this to us as well. So we don't brush him much. We just keep his hair cut short. Easier to give frequent haircuts than brush daily.

[@mariobros725]

Owner: "He DoEsNt LiKe HiS eArS tOuChEd" Groomer: *touches dogs ears* Dog: *is more than fine with it*

[@laurakate4489]

Dog doesnt like owner trying to rip through knots more like it.

[@laurenvoight9204]

My dog hates her ears touched but when the groomer does it she’s fine because she knows that she can’t get away with being annoying there

[@dianatuozzolo5984]

Why don't people like their dogs get so bad that's when away is kind of cruel they're supposed to love them

[@shannongresock2550]

Many dogs behave very differently for their owners than for the vet or the groomer

[@freewaybaby]

Pets are like kids. LOL SOME of them behave differently for one owner than with the other. My son’s dog had to be left (every time) at the vet for a stupid nail trim because he would act like a fool if my son stayed with him. BUT... once, when he was out of town, his wife took him and the dog wasn’t even stressed at all; she didn’t have to even leave the room!

[@_Jolyn]

A camera doesn't lie. That boy was so good during his grooming. Mom is trying to find a way to blame you for her negligence.

[@lilypoppy1962]

I don’t think she realizes when she talks to camera the poor dog thinks she is talking to him getting all mad about sending proof and having camera evidence to the customer the poor dog like what did I do lol

[@sarajackson7451]

The pet parent might be telling the truth. I've been grooming for over ten years, dogs and cats treat a vet or groomer different than they do their pet parents. My little persian kitty becomes a 5 pound demon if I even try to do any type of grooming to her. I've tried everything! I've had to have my coworkers or sisters groom her without me there(my twin and older sis are also groomers). My sister took video and showed me what an angel she was, after I left the room, I was shocked.

[@anitabruzelius3905]

@@sarajackson7451 well then it is the responsibility of the owner to see to it that someone else does it regulary. that is not a good excuse...

[@sarajackson7451]

@@anitabruzelius3905 Try reading my comment again, correctly this time. Did I say the owner should be excused?! I also never said the parent wasn't responsible for getting their pet properly groomed. I simply stated my OPINION on why the owner might be telling the truth.

[@anitabruzelius3905]

@@sarajackson7451 Oh god no I am soo sorry i did not mean that you said that I am so sorry that i didn't write that clear! I absolutely did not mean that, quite the opposite, you clearly stated that you did nothing that! So sorry for not being clear!

[@michelleestes8897]

He looks like a totally different breed when he's shaved

[@SageIceDragonX]

right? He looked like a kerry blue when he first started and then the poodle muzzle showed up.

[@AvgasLL]

Ice Dragon I think it’s a cockapoo

[@gsdmomb530]

@@SageIceDragonX Do you even know what a Kerry Blue looks like?

[@kjourney40]

My dog looks like a total different breed shaved picked up up from the groomer and didn’t recognize him...😱🥲

[@gsdmomb530]

@@kjourney40 What breed do you have? Sad that so many of these so called groomers have no clue on how to shave certain breeds. Many shouldn't be shaved but actually given what's called a puppy cut.

[@clifford2123]

DONT GET HIGH MAINTENANCE DOGS IF YOU DONT WANT TO TAKE CARE OF THEM PROPERLY

[@naowright9308]

Spot On!

[@oopssorry6094]

Don't get any pet if you won't care for them properly!

[@drd6893]

Imagine thinking high maintenance is just a daily brush... They must be total idiots

[@jevans8803]

You got that accurately! People can be so lazy when it comes to proper pet care!

[@jewell2352]

They get lazy if they matted

[@creaturefeatures8594]

Owner neglects dog too lazy to brush it, then blames groomer when pet has skin issues?? Some people don't deserve pets. Keep up the good work.

[@eileenconnor08]

Creature Features Well said! I was thinking the same things you actually said!! Some "people" should NEVER have pets or children!! Great Comment!👍👍🙏🙏🙏

[@eepmew]

Creature Features what I don’t get is if the owners don’t like brushing there dogs then get a dog without hair

[@susanlauper1472]

it's the seller that should make sure the buyers know that these dogs need to be brushed every day...I blame them

[@kezlana6907]

@@susanlauper1472 people when buying a dog, should research the dog they are wanting or are buying/adopting! And it's common sense to know to brush hair especially if it's long.

[@orionb5217]

Exactly it's really common sense though . You shouldn't have to have someone tell you to brush your dog 😑

[@christinelabrie1430]

She needed to cut him this short just to start fresh, I see no issue with the grooming. The owners are to blame. Brush your dog once in awhile and clean his darn ears. Poor pup.

[@devolinski]

I was amazed the Dog didn't have serious ear infections, I would have bet on it. Glad I was wrong

[@xChijouChanx]

And if you can't keep up with brushing, get your dog groomed more often There's no excuse

[@linaulnes7498]

Yeah, poor pup.. dont get a dog with this kind of coat if you dont want to brush... and when you do get it, brush it and take care of the ears, or get to a groomer often.

[@marissachisholm86]

Christine LaBrie I agree

[@jennifersavoy7139]

Christine LaBrie ,

[@jayddow618]

When she cleaned his face my reaction was *Whattt he's not an old Granpa dog he's a CUTIE!!!

[@cynthialebel4446]

Good dog Good groommer.

[@ijustrealllylikecats]

Why are all these people ok with their dogs being unable to see anything at all through their matted hair for months at a time?

[@mackoons]

Breeds like the Cocker Spaniel and Old English Sheep dogs were bred to have the hair in front of their eyes actually. They can see just fine. The hair adds a protective layer from dirt and debris while the dogs are working. This poor boy in the video though... I agree, shameful that the owners let it get that bad. But sometimes extreme matting can happen fast and by accident. My long hair cat got herself into something(don't know what) that was sticky. Her entire belly was matted with in a few hours. Didn't know till i got home from work.

[@BlessedMuva]

I know right. My boyfriend’s dog hair was in his face he was running into things because he couldn’t see. But, eventually he got him groomed. He’s sees a lot better now.

[@AngelPrimsepski]

I don't understand it either. I wasn't able to afford regular grooming so I just learned to do it myself, its actually super easy

[@slbarbieri1725]

The don't understand the poor dog is in AGONY from those mats!!

[@neniaemm6127]

It's not good for some breeds to have their fur cut back as far as this without seriously messing up their protective undercoat, but when a dog gets this matted, there's literally no alternative but to clip them this short. I don't know why they're accusing her of any mistreatment, if anything the owners are mistreating their dog by letting them get in this state!

[@jessicab5991]

I've been grooming 12 years and it's always ppl that neglect their dogs that want to blame the groomer for issues underneath the matting. The dogs privates were probably so tangled and coated in poop and pee that they haven't had air get to them in quite some time. They can be raw or infected underneath. This can cause licking and scooting afterwards. I have seen dogs with a poop covered mat the size of a baseball covering the rectum, and when it's removed the skin is raw from being trapped under filth for months. Also, if the anal glands haven't been expressed for months they could be thick and irritated and unable to completely express. I usually have clients see the vet for an internal gland expression when the glands are so thick from neglect. To the people that are leaving comments about her not "talking to and petting" the dog; the more you excite the dog the harder it is to complete the groom safely. She's using sharp equipment on a living creature. Safety is the number one priority, especially when it's a new client you don't know. You can love on the dog after services are completed. When he's on the table it's more important to have a level demeanor. Most groomers I know reward the dog afterward because that is the appropriate and safe time to do so.

[@birdiest.pierre4804]

I feel this. When you're handling an animal in a setting like this, it's safety first. When I handle my pets, I'm usually very affectionate- but I think the best example is my guinea pigs; if it's time for their nails to be trimmed, I'm quiet, firm, confident, and focused on what I'm doing, not fawning over them. That's why I've never quicked them, or failed to complete a nail trim on them. When you handle an animal with confidence and calm, it might seem cold to an outside viewer, but you're really minimizing the time that animal will be in a stressful situation, and making it safer for everyone involved.

[@katcam7133]

100% agree with you. She did pet and talk with the dog calling him a good boy a few times but her priority was his safety. Wonder how many people noticed how she would reach out or keep a hand on him when she would turn to get something from her work station to keep a point of contact for safety.

[@scottydoggymama]

I agree. Poor boy is behaving so well. He’s likely thinking he needs a fur coat on his butt now Cos he’s used to having a filthy sticky bum

[@PapillonOne]

Well Said Jessica. I remember rescuing a tiny Maltese and I thought the dog had a tumor on his anus so when I was just trying to wash that area to see what the little guy had going on, it turned out to be a freaking poop chute basically!! As he poo'd through the hair it added more and more to the end of the chute!! There was NO tumor (thank goodness) just freaking poop!! And when we got to the vet the morning I got him, they found infected areas of his skin under the worse matted areas and shaved him in those places only, gave me medication and told me to wash those areas with the medicated shampoo. Unfortunately, I had never had a long haired dog and didn't know when you wash them their hair and mats get tighter and tighter and they didn't mention it. I finally found a groomer with a heart of gold who when she heard how I came to have him and saw what he looked like offered to shave him completely for me for free when I was trying to get advice how to best help him. (I'd already paid quite a bit for the vetting and for his teeth to all be removed as they were rotted in his head, and for other expenses like blood work and all.) I had intended to find him a new home with a senior person who wanted a sweet tiny dog to love on cause he was a little sweetheart but unfortunately the blood work came back that his kidneys were bad. No one was interested in adopting a dog with medical problems in my area (this is before facebook) so I wound up keeping him and trying my best to give him the best quality life and medical care that I could for the time he was with me which was about 14 months.) I'll never forget that self centered, abusively neglectful owner that caused it all..... I still hate that guy for what he did to that little dog while claiming to love him!! Like I told the girlfriend who had was leaving the owner and gave me the dog to help as she couldn't take him, that if this is what the result of her boyfriend's love is, what does he do to creatures he hates!!

[@essex1st]

Well said you lady know dogs and grooming , i want to give those people a goog shake among other things . This groomer has not damaged the dog at all , the owners did and should be prosecuted. I have had 3 maltese terriers and would feel all over them at night when they sat with me , if i found a knot i would get rid of it , snip into it with the scissers and tease out as much as possible ,a groomer many years ago taught me to do that , much better than letting it get bigger waiting for groom time . I would always brush and comb them every day . We owe it to our dogs that do not shed to keep them groomed and clean , they cant do it for themselves.

[@hailey3088]

for a dog that ‘doesnt like having ears messed with’ he behaved nicely, seems like the owners were just lazy and made up an excuse

[@candyqueen31]

hailey ;-; I was thinking the same thing

[@livyloolooloo6833]

Matting sometimes causes theirs scalps to get raw and super painful. I wonderful if they made that up or if they are stupid and thought that was the dogs personality when in actuality the dog is in pain due to their laziness/stupidity?

[@hailey3088]

LivyLooLoo Loo hmm thank you for telling me! but i feel bad for the poor babies that have to go through having matting :( it must hurt

[@livyloolooloo6833]

You are welcome ☺ I know I feel so bad for these dogs. 😢. I hope the owners keep up on the grooming. At least they did eventually take him to get groomed so hopefully that's a sign that they really do care. I think pets should be treated like relatives. 😢

[@bitterteeth1665]

Just because his behavior was good doesn't mean he didn't like his ears messed with

[@jaynecallahanhenson3622]

You gave the dog a “summer cut” like the husband requested.

[@InvectivePleasure]

The owners should be ashamed. That dog is a mess. It takes a while to get that matted. No way they were brushing him. Poor baby!

[@kaycepeda4711]

seriously if you can't commit to regularly grooming your dog (whether it be professional or done by yourself) don't get a long haired dog!!! My lab mix requires no grooming!

[@christinad4432]

Kay Cepeda u don’t brush the winter coat ur lab sheds every year🤦‍♀️? 👎

[@tarynkane9833]

@@christinad4432 My lab sheds it on her own. All dogs are different chill out.

[@PichDextro]

@@tarynkane9833 No dog "sheds on their own". The hair doesn't just fall off and that's it. It gets caught in the deeper fur and you have to brush it. Especially a lab with fur that protects the skin from water...thick, short fur. That needs grooming. And don't forget the bick scarf they get over years around their neck. Needs grooming too. Oh and the fur at the end of their back at the top of the tail, where they can't reach and where they love to be scratched, yeah there's a reason they like it. That needs grooming as well...

[@tarynkane9833]

@@PichDextro Then my dog must be an alien 🤷

[@hazardmuffin]

"You shaved him too short!" I hate this comment from pet parents. It's like...no, actually, I left him as long as humanly possible, maybe try brushing your poor dog next time?

[@machineislove4973]

hazardmuffin a 10 is too fucking short.

[@Tazzie1312]

Machine is Love He was matted almost to the skin, you can tell.

[@lynseymoffat2338]

I have a Cocker with a skin condition (last one left of 4) and sometimes even with regular grooming they just need a good buzz cut to start again. It grows. It’s not the worst thing. If my groomer said they had to do it I would trust their reasons. My 12.5 yr old needs it kept short to let her skin breathe. Their coat dries faster and they don’t start to smell as quickly. I would take the benefit to my pet’s health over the style any day.

[@ninamcrae7295]

Plus she said it was a summer cut,short is cooler for the dog I'd think. And since they don't seem to have time to properly groom him themselves it would be a longer time before they'd have to bring him in again. Hopefully without all the matted hair.

[@dazzads859]

Tazzie1312 a 7 blade is sufficient to shave even the most matted of dogs. A 10 all over a matted dog is just asking for trouble.

[@cazzawee]

it's absolutely ridiculous that someone who keeps their pet in this condition has the NERVE to accuse you of doing anything wrong. BRUSH YA DAMN DOG and this would never be an issue! lazy lazy lazy. you do an amazing job Dede.

[@dawnlovett1]

Yeah to right

[@DreamingInTechnicolor]

It’s not just laziness. I’ve noticed unkept pets back when I use to volunteer with the elderly/ disabled. Most of them were low income and considered their pets family... but with limited mobility; inability to drive as well as physical limitations with their range in motion. Volunteers were not allowed to aid them with transportation or pet health aside from reporting abuse. I would love to see orgs assist those with pets to ensure everyone’s needs are met. I can’t imagine the guilt knowing that you’re failing the little life that keeps you going. Ya know, if I can’t find a group that can assist maybe I’ll fund one.

[@mckenna2134]

I have a golden doodle and we comb her once a week and they have no problem cutting her when she goes to get a hair cut, no matts or anything. You just got to be persistent!

[@beckieniese671]

Dede, I've been grooming for 36 years and its amazing the stuff people come up with that's your fault! Years ago had a cat I had to shave and told her ahead of time and showed the comb example. I even had a witness who heard me. When she left I had the feeling she was going to be difficult (the owner, not the cat!). I kept all the mats. It was an entire cat mat. Of course she stopped her check and I was irritated so I took her to small claims court. When the judge asked me for proof I was so glad I kept the "cat mat". I like your video proof idea though. Esp when its a new client that you don't know. Also, you are so light handed with the clippers you couldn't have burned him. I really enjoy your videos.

[@marlenecurrie5488]

Glad to hear....You fought the law and the law won....strike up 1 for us good people...

[@saaimafit]

The lady you mentioned is so inconsiderate! You did a job and you deserved to be paid for it. If she doesn't want to feel embarrassed then take care of your dog.

[@Pupgroomer0563]

I'm a groomer and deal with this constantly too. I normally take a ton of before, during, and after pics of matted dogs. The owners also have to sign a waiver releasing from responsibility of nicks or possible clipper burn from removing matted coats. Those are the risks of grooming a neglected dog. I had one client threaten to sue me. She started leaving negative reviews on my business page too-stating that I had balded her dog. I immediately posted those pics as proof of how badly matted her dog was. Other people saw them and immediately started attacking her for being a bad dog mom and trying to blame me for her lack of brushing her dog. Pictures and video are our protection from this. Great groom by the way! Looked great when he was done! :)

[@fuelthefirefighters2796]

The dog parents should be ashamed! Poor little guy!

[@marlenecurrie5488]

Good for you for having the fore thought and being so smart to do that...Now it's your turn to counter sue, or threaten to do it to her...

[@taradale3220]

Before I knew what I was doing with my shitzpoo (and even now I have no idea but I’m trying 😭) I took him to petsmart grooming and they told me right up front: he’s matted, I wouldn’t recommend anything but a full shave, and he might get cut but we try to not allow that to happen. He came out happy and healthy and without a scratch on him, but I was glad they let me know what I Might be in for!

[@doggoomer]

Im a groomer also in Louisana and have started using my phone to video and take pic before i start the grooming process It begins with a pic when we start , durning the process and at the end of grooming .Just incase one of my clients should insist that their pet was Not in bad shape or matted! They now say fluffy so they dont have to use the word matted! I also have issues with pets that come in infested with fleas ! I will always treat for the pet first an then to prevent having problems in the salon an there have been some clients that try to say they pet either didn’t have fleas or they got them from our salon So I Now show them the video! Its usually because they dont want to be charged for matting or flea treatment! Love what i do But here in Louisana I feel that in this industry their needs to be more instructions for Home care that should be done an given to the parents ! Here quite a few salons are more interested in the register ringing an not the service ! I provide care & Love for their babies but I feel that in saying that my other job is to inform our clients what is best for their pets and the home care thats needs to be a part of loving them Also Its jus as important as feedin,walking ,vet care when loving your pets ! We are not able to do some of the clips to certain pets because of no instructions to the pet owner’s or Pet Owners that reject the information to help love and care for their Pets ! jus loving our fur babies in Louisana!

[@DemiLoves1D1999]

We’ve had a little dog in my family ever since I was thirteen, (parents are divorced, lived with my mom till she moved to another country and I lived with the dog and my grandmother from age fifteen) I was still in school so I had no time to take care of my dog, then she was supposed to get her yearly shave (long haired) and I took her to the vet, I was so ashamed and heartbroken by what happened. She was so matted (especially on her legs) and the vet couldn’t find her paws under all the knots and curls. She accidentally CUT OFF one of her back leg declaws and she ended up with a few cuts also. I hated myself the moment she cried out dude! I brush her every week ever since.

[@anajane803]

This is a classic case of Shame-Shifting. You gave care and comfort to a badly neglected dog. Thank you.

[@kyleeann7370]

They accuse you of hurting the dog,yet they bring him in with all those mats and that state of neglect... I believe they should be pointing fingers at themselves.. As always, you worked miracles for this sweet boy. Amazing job!

[@zoemurphy5880]

This dog looks so freaking happy about you shaving everything off, poor thing

[@judiestrawbridge3057]

Poor hasn't had enough I feeel sorry for it

[@emmushu4769]

The poor dog probably didnt notice that she was helping him or that she was the reason he could now see

[@slgilmore007]

@@judiestrawbridge3057 *

[@meredithahern-tamilio4667]

Ohhhh they feel like a puppy again it's a FREEDOM for the dog....

[@ceciliaswift9848]

@@judiestrawbridge3057 ))

[@ConstanceConnie]

It took awhile for that dogs hair to get like that. The owners of that dog never took a brush to him.

[@Areyousayingidontknowmyname]

Constance it usually is a long time but you would be amazed how bad a jumper on a dog can make a mess of a coat. Especially if the owner never takes it off or thinks about grooming the dog. Dog ends up looking like a sheep. One big knot

[@laurapace3704]

I use to be a groomer, and my old boss would tell people that all the time!

[@susanh3602]

Hope all goes well with the outcome Dede. Thank goodness you have video proof. Happy for the pup now that he’s not in pain from those matts. ❤️ 🐾

[@MemoriesOf2Mrw]

Brush yes, comb..not so much

[@lillyroman9006]

The owner had said that the dog does not like the ears to be messed with

[@elihernandez89]

The only person who hurt that dog was the owner and his/her negligence.

[@terzagualtieri91]

Ďove la pagina dove ci sono maglie di lana brrettine da bimbi piccoli grazie

[@AD-hq2uz]

elizabeth that's exactly what I was going to comment.

[@emmacassidy8482]

If mum made the appointment and dad is complaining, then that explains a lot.

[@MonsieurLeScoob]

That’s exactly it. Brush and comb your high maintenance dog. You chose to get a dog like this, you probably paid quite a lot of money for him, TAKE CARE OF HIM. I don’t care if you are moving or building a house. You comb your hair, don’t you? Take care of your dog. That was neglect.

[@WindsofChange]

I have two little floofy dogs and a move is being contemplated. And what will I do shortly before the move- like a month before or less? You got it...I'm gonna take them down as short as the weather will allow (with extra clothing on them) and then immediately send my blades out for sharpening so they're back before the move- the big short haired dogs and the little ones will be bathed the week before while I shower myself, then flea preventative when all dry. That way it is another two- three months before they need another cut and if I think I'll be too busy to do a comb through of anything, everything that I am unwilling to brush will go down ultra short. That is a month to concentrate on packing and another month or two to settle in to the new home enough to know where my grooming stuff is (and I have a big case like a briefcase but much taller that I keep all the clippers (corded and cordless with all accesories, oil, blade brushes, blades, cooling spray, blade wash, scissor kit, and all essential grooming tools in....including an extra set of combs and a brush. If I can't find anything else grooming wise (like bows and floofy stuff and scissors and the like) but I can find that rather large case....I'm good to go for a groom! AND the blades will be freshly sharp so I don't go to groom and find that my blades suck in a new location that I don't know well. Poor planning causes piss poor performance.....just gotta say. Don't go blaming it on someone that was trying to help you with your piss poor performance.

[@jetlerouge007xxo4]

IF THE OWNER WAS SO “CONCERNED”, SHE NEVER WOULD HAVE NEGLECTED THE DOG TO CAUSE ALL THAT MATTING.FURTHERMORE, I THINK SHE WAS LOOKING FOR A COME UP!!! GLAD YOU HAVE PROOF OF YOUR GROOMING SESSION💯💯💯❤️

[@dogswithraz]

We can see how upset you are by the owner’s accusations. I’m so sad (and angry) that this happened to you. The cheek of it all, given the condition the dog was in when you received him. I’m glad you had this video as proof. 💙😞

[@erichernandez6632]

The owner has a lot of nerves complaining about the dog groomer when they neglected basic grooming needs at home. You need to brush your dog daily or take a dog to a groomer every couple of weeks for a mini groom, every 5 weeks for a full groom. Take responsibility and stop passing the buck.

[@shirleycooleyga]

I agree, but my groomer is always so busy, her mailbox is usually full!

[@haplo_84]

Every 5 weeks? That's a lot....

[@cmoran9684]

Iduna xxx I take my standard poodle to be groomed every 5-6 weeks. It’s not a lot. It’s a responsibility as a pet owner to make sure your dog cared for a maintained as they should be.

[@haplo_84]

I take my dog every 2 to 3 months. Yes his hair does get long at the end but I don't need him looking like a showdog. I just take him when it gets to long to be comfortable. It's more about a practical haircut then keeping his looks for me. When his hair gets longer I do brush him more often ofcourse and sometimes I cut the hair around his eyes myself.

[@claratackla3953]

My dog gets a grooming and a skin hydration every 2 weeks and a shower at the pet store every week. I don't get how people can't take care of their dogs!

[@shannonmccluskey4723]

I am a licensed veterinary technician and you did not hurt or injure that animal in any way!!! The owner is however GUILTY of neglect with out a doubt! I am so sorry. Its crazy when owners bring in an OBVIOUSLY neglected animal, literally covered in mats right down to the skin and they expect a show quality result when they come pick the animal up. They are honestly delusional, I'm sorry you had to deal with that. This is unfortunately a problem when you are the best in the business hun. Thanks for sharing and keep up the awesome work 😉😉😉😉 PS: I would bet $1000.00 the veterinarian already explained it to her that this was due to HER NEGLECT and you can see the difference between a clipper burn and/or the animal chewing due to the removal of extreme mats that are results of clear neglect.

[@jennacollins3736]

Neglecting to care brush and comb your dog is just that, neglect. Pets are like having small children. They depend on their people to care for them.

[@MonsieurLeScoob]

Jenna Collins No one could get away with taking their kid out in public with hair knotted up like that. A dog should not have that problem. You are exactly right.

[@yolandaimgreat1494]

Yiu be surprised to see children hair all knotted up. I see it almost everyday and the parent(mom) hair done and looking nice. I brush my dog hair every other day. When my cat was alive he got the same treatment.

[@Nia.m.]

Crystal Goodrich i dont brush my pets hair. He's fine.

[@GrannyLaLa1960]

My cousin had matted hair for a few years. The top part was brushed but the hair underneath was very matted. She wouldn’t be still to get it brushed. She was pretty good size and her mom couldn’t hold her down. About time she got to junior high she had her mom take her in for a very short haircut.

[@laurencampbell3320]

It depends what breed and what kind of hair they have.

[@veronicawo3033]

That dog was smiling near the end, even though he was mildly stressed as some dogs are, by the process. Dede did a wonderful and humane job on freeing this dog from his misery. Respect.

[@KellyeR1970]

Wow there's like half a dog left once you got all that hair off. He was such a good boy. I saw no hurting of this dog, I'm just waiting to the end to get the explanation.

[@MonsieurLeScoob]

Kellye Raiborn At the very end Dede said they needed to take the dog to the vet because he was licking and getting after his butt. The female owner tried to make it into something Dede did. The cut was too short, the shampoo irritated him... but the reality is the dog’s coat was in crap condition and he needed it tended to a lot sooner than when Dede saw him. So he probably had irritation and pain from the mats that had been removed. It also felt strange. They need to take responsibility for their dog and 1. Get him groomed much more frequently 2. Do what he needs done at home.

[@WindsofChange]

all that hair would have also held nastiness in that region, which will also irritate the skin...and bacteria which could enflame his anal gland...this is nothing she did wrong...

[@jaykneegarner2479]

Crystal Goodrich don’t see how it even could have been the shampoo as he was looking intently at his hind end just as soon as the matted hair came off. I have long hair that I frequently braid and I can say for certain that if I leave my hair tightly French braided over night when o take it out in the morning my head tingles like crazy. I’m betting that the poor dog is feeling the exact same thing.

[@lovehellohello]

Kellye Raiborn aww cute, the owners should have cared for him better, assholes

[@lisyanthusbailey2140]

Surely Dede can just show the vet/owners this video. She did nothing wrong, it was completely the fault of the owners. I’m surprised they tried to blame her!

[@sarajayneholmes8070]

Am I the only one that didn't see the cocker spaniel until AFTER she was halfway done?!?! I seriously thought he was wolfhound. Poor baby 😢. His parents need the same neglect done to them!!! You do amazing work!!!

[@Amclaren2009]

Sarajayne Holmes I don’t think your correct on either of those breeds. He is far to small for a wolf hound and far to large for a purebred cocker spaniel. My guess is a cock-a-poo. Cocker and poodle mix.

[@meaganwallwork5395]

He looked like a schnauzer for a little while too

[@taoutdoors8110]

Yah I had no idea lmao

[@amaryllisputrik.2521]

@@Amclaren2009 1:22 yeah

[@notavailable1174]

Amclaren2009 bruh she said that’s what he was

[@jeantaylor9119]

If hurting the dog is to be questioned, then the award goes to the owner, not brushing the dog in the first place.

[@crusathekoala]

Owner: dog doesnt like his ears touched. Groomer: does just fine with ears Me: yeah I dont think he likes his ears touched by you

[@SlavetoSiberianCorgskies]

It sounds like they were trying to justify why the dog's ears looked like that.

[@amkeVH]

At first i was like, that's not a cocker spaniel. But as soon as the snout and ears came off i was like, oh yeah there it is! You couldnt even see his beautiful colour markings with the long hair..

[@andie5031]

I watched expecting a terrier and to see a cocker under all that was a shock! Poor baby went a loonng time without a haircut.

[@linaulnes7498]

Its a cocker and poodle mix, but yea..

[@sublimestef3560]

He’s a Cockapoo. I have one. They are great dogs.

[@jordanmercer573]

Same. I thought he was a Shepard and when the fur was removed from his face I was like "yep definitely a spaniel".

[@claudiaesparza4046]

he is a cocker mix whith poodle😉

[@Pepper-rn4hh]

Professional groomer here (with over 35 years of experience with both show and pet dogs (cats). I clicked on your video because of the title. Yes, I 100% agree. dogs that are matted or dogs that have a lot of hair on the rear, or quite often on the ear leather. Will have that area(s) clipped short (because a shorter trim is desired, and/or because of matted hair). Many dogs will feel "AIR" on an area that has not felt air before or has not been so breezy for months before... This can make some dogs weird about the new sensation. Then that dog can become obsessed with rubbing or licking the area. Heck, some of my own Airedales (and standard poodles) when fuzzy for a time and then they are taken "short" will spend a few hours or a day acting like a goof-ball over the "new' feeling of exposure. Some personalities (dogs) feel "exposed" and they don't know what to do. The owner needs to baby-sit the dog a bit and encourage the dog to get over it. The dog should be told to leave the area alone, and then directed into play. You need to help your dog realize that he/she is okay and everything in "normal". This is NOT your fault (as I'm sure you know) the owner is 100% in the wrong. First of all the owner(s) are the ones that never bother to brush & comb their own dog. (If you don't want to brush your own dog then pay a groomer to groom your dog more often.) Secondly, the owner should have spent the time to listen to what you were trying to communicate to them when they picked up the dog. And finally, they should have helped the dog to work through the new hair-cut and the emotions and sensations. Happy grooming.

[@13thMaiden]

Not only that, but due to the matting I bet the anal glands were probably full, butt scooting is also a response to get the anal glands to release when stuffed. With all those mats he had, he had to have been retaining, if not just having poo filled ones rubbing on his skin too, irritating the area. I'm annoyed with some of these people all 'oh the blades were hot!' and junk, had the blades been hot, then the dog could have kept reacting as she didn't change the blades between the butt cutting and the back leg. >P

[@JennsCorner777]

13thMaiden do groomers release the anal glands or how does that work?

[@13thMaiden]

@@JennsCorner777 There's 2 ways to express anal glands. Most groomers do external expression, in which they squeeze the anal glands from the outside, (vets can do it internally). Unless asked to or there is a fishy, icky stinky smell around the backside, groomers won't. I always ask my groomer or vet (depending who I'm visiting) to do it for my toy poodle since curly hair like theirs can make it harder for them to express on their own.

[@MysticalBlueRse]

I’m a human (I hope that is obvious) and I have had hand surgery, where they shaved the back of my hand. I didn’t know I had baby hairs on the back of my hand until they were gone! It was the weirdest sensation to me. And that is a lot less hair then a pooch has

[@notpointed]

That's essentially what my legs feel like the first time after I epilated them for summer every year. Now having that feeling on my butt and magnified by at least 100 (because of the mats), heck, I'd be scooting across the floor.

[@atsrat]

At our job, if the pet is matted we have the owners sign a release form stating that they are aware of the pet’s condition and what the possibilities could happen - irritation from the mats themselves or removal of the mats, nicks, etc. And when mats are so tight and finally removed, oxygen is finally being exposed to that delicate skin and blood flow starts pumping to that sensitive area. So of course the pet will react. We’ve been through a similar situation before and thank GOD for phones and proof. It grinds my gears when we get blamed for situations like this for example when we educate the owners prior to the grooming of the possibilities that could occur with excessive matting. Humanity before vanity!

[@Eatwithmeiah77]

These videos feed my OCD.... ❤️ I love watching these. Anyone else agree?

[@genesiskravitz8621]

Agreed

[@glossy2031]

Definitely agree! It is weirdly satisfying to watch and the results always look great!

[@robertcarmody612]

He is a good dog! And you aren’t hurting him . His parents are at fault for not grooming him properly. They definitely don’t deserve such a good natured boy'

[@p90pdack68]

Hey, you didn’t even need the video in my opinion. The owners already proved that they’re ignorant and abusing their own dog just because of the amount of mats that poor dog had! People are dumb, honestly.

[@Koolc77]

Erin Dodds it’s always better be safe than sorry she does the video’s for her protection

[@BryannaGordin99]

OMG i had no idea he had a nub tail!! I thought he was tucking his tail the whole time but no it's just long hair under there!! unbelievable!!

[@deborahwheeler4302]

Little Flow I did, too.

[@claireashley427]

Right? Same! Wow! Just wow. So neglected! So glad she video tapes everything for proof! She didn't do anything wrong! She helped that dog soo much!

[@asusenavillarreal6353]

His color underneath all that hair is just beautiful ❤️

[@emilyr7887]

I agree with Dede. However, even if the dog's butt was shaved a little to close and caused irritation, what in the world does the pet owner expect when they give a groomer a dog in that condition? I don't get it.

[@maryhanley8816]

The parents are responsible but no way did you hurt that dog. They don’t deserve him

[@milotan2393]

What condition? Whats the problème with his condition?

[@Rubicon1954]

Milo Tan, this dog had been neglected. All pets need regular brushing to prevent mats from forming, but ESPECIALLY when they have this type of curly coat. It it isn't attended to by the owners, then the mats become huge and UN-brushable. Then it continues to mat further and further into the skin until the skin gets pulled, sore and even bloody. I've heard of dogs dying when their coats get so matted that the skin gets infected. Then, the owners bring their dog into the groomer and expect the groomer to be able to brush the mats out without ripping the skin and without shaving. It is impossible to do and shaving is usually the only thing a groomer can do to give the dog relief and allow a fresh start. Sadly, at this stage, to shave close enough to the skin to release the mats can cause skin irritation which the dog will often lick, scratch or rub, making the irritation worse. Also, the mats themselves can potentially rip the skin from constant pulling and when the dog is shaved, it exposes the sores. Often the sores are not caused by shaving, but instead were caused by the mats growing into the skin and constantly pulling. It is like ripping hair out by the roots. In this case, it appears that the owners blamed the groomer for the skin irritation, when it was actually their neglect that caused the problem.

[@yochevedmenashe9089]

I don't get it either!

[@jennifersmith2935]

I'm sure if you could all of a sudden take a proper poo your butt might itch too

[@christycruz1569]

They accuse to get a free groom cheap people

[@Mrs.buildingblackwealth]

Yeqp

[@kerrywood407]

christy cruz good point there hun xx

[@marlenecurrie5488]

@@kerrywood407 I agree too...

[@plattepuss66]

I'm in shock. In the beginning of this video you said the owner said he doesn't like anything around his ears. So when you got to the face I was waiting for action. Then barely anything. I mean this dog, for the most part sat still. Even threw the matting. Unbelievable! Then they have audacity to say you hurt him? What?!?

[@900Deathwish]

Bethany Platte It could be that the dog is picky, I had a dog who would whimper and whine when I bathed her. No cutting or shaving, just a simple bath and she’d cry and whine like it was painful; however if we took her to a groomer no such problem occurred with the groomer.

[@angelinasouren]

Aggressive Gay Meme, sorry, but that could mean that you are in need of some "therapy". I once looked after a dog who was supposed to have all sorts of issues. One of them was total BS, and in fact solely the dog owner's issue, nothing to do with the dog.

[@tracycherrad4708]

You have to bathe dogs with cooler water than you would your baby. Their skin and the way their body regulates temperature is very different than a human. They don't have sweat glands for one. You were probably burning her delicate skin.

[@900Deathwish]

Tracy Cherrad That wasn’t the problem, used the same temp on our other dog with no problems. She was just spoiled by her original owners, who took her to the groomers a lot, and wasn’t used to being bathed by owners. Hell she loved baths, she’d get excited when asked, but just liked the groomers more.

[@900Deathwish]

Angelina -Ange Souren How so, my dog was perfectly fine never had a burn or mark on her. She was just spoiled, her original owners had her groomed by groomers and never did it themselves. She wasn’t used to that, she was used to always going to the groomers (which didn’t happen often with two dogs) so we sometimes had to bath and cut them ourselves (we always used guides to ensure they didn’t get burned or cut). They were just spoiled brats, that we loved dearly; they’re like kids they can react one way with owners and react a different way with other people.

[@thepropheticweirdotarot8106]

he was so scared but never showed signs of aggression. So adorable! That damn butt crawls! My goodness!

[@14Raine14]

Preach it sista! When I had my salon I had a surveillance system that recorded on a loop, and I purposefully set up a camera to record my grooming. I had a client come in with a completely pelted dog, a shih tzu qho had spent 3 months in a kennel. He was so matted, probably one of the worst I've ever seen. Anyway, the owner accused me of leaving the dog on the table and walking away, allowing the dog to jump off and hang himself, damaging his eyes, which bloodshot after leaving the salon. I showed her the footage of her dog, not only did I never leave his side but I didn't even use the loop on him. Your work is fantastic!!!

[@14Raine14]

@RobinI didnt notice how his eyes looked coming in because I couldn't see them. The one was noticeably red about an hour after I finished his face, and the owner told me the other eye went red at home over the next 12 hours. When she went to the vet he said the dog was likely hung (of course I had video showing otherwise) the vet then called me, as i know him well, to ask what happened or if i noticed anything, and when i told him the condition his face was in and how much stress the dog was in while i was grooming him, he then looked to the owner to ask why she would allow her shih tzu to go 4 months in a kennel with a full coat and then expect nothing to be wrong with the dog The other dog, a female shih tzu, was just as matted but was a much more confident dog, so I'm guessing the kennel staff were able to keep her face more clean. anyway, long story short, the owner blamed me of hanging the dog and i had proof otherwise. I also had documentation on his condition and how stressed he was throughout the groom, how many breaks the poor guy needed and all the rest

[@PeaceLoveAndJoy]

People are such dog lovers until it is time to take care of them. This dog's transformation was beautiful but you can tell that the dog owners are either apathetic or just plain lazy.

[@heatherpaar9479]

Lazy pet owners that don't care. Why not let someone who cares have this sweetheart?

[@blindpeopledostuff3587]

Yup. I love my little girl but since she doesn’t enjoy baths at home and it’s hard for me to do sugar her ass at the groomers. She enjoys her time there and it’s one of the things we do to show her we love her. I don’t not try to give her a bath because I don’t love her, but for some reason she doesn’t want to go in my tub but loves to be at the groomers. I’m not knocking what works.

[@xayahk2313]

So true. Such a great dog lovers... That poor dog is so badly matted, i really can't believe what that pet mama was saying about his grooming, "oh it's couple of months late because we were moving and blaablaablaa mumblingmorebullshit etc etc." couple months??? Well yeah, if couple means 6+ months. And if that owner doesn't do any basic grooming at home. Seriously, if you own a dog, you have to do basic grooming, and if you do it regularly there won't be any matted fur.

[@saaimafit]

This dog deserved to make a transformation tiktok

[@rebeccahopkins9522]

PeaceLoveAndJoy it’s worse than that. They are abusively neglectful.

[@somethingstupid1920]

anybody else see his mood improve when she cleared the first eye? like "thank god! now I can see!"

[@godsdaughter9042]

Yes!!

[@princess_thanos]

Ive said it before and ill say it again: dont get a dog that needs to be groomed if you aren't willing to take care of its needs

[@elizabethcaruso1461]

Totally agree!

[@Crimson11100]

He looked so different without all that hair. Such a cutiepie.

[@PeonyMilk]

Incredible how someone can't be bothered to brush their dog, causes their dog to suffer due to the pain of matting, then has the nerve to blame you when their dog has complications from being so matted! Sorry that you had to deal with that! I wish people who didn't want to brush a dog wouldn't get a breed that needs significant coat maintenance. I feel like a lot of these doodles have an even higher level of maintenance involved than a purebred Poodle!

[@georgiepreece3914]

I have a labradoodle with a relatively low maintenance coat (like a labs but longer, she has curly hair around her paws 😂😂) regardless of that fact we still have a grooming regime to prevent Matting, so something like that doesn’t happen I can’t comprehend why the owner got a poodle breed when they can’t commit to grooming

[@beccamajor6239]

I have a bichon/ poodle who loves to be brushed, but can get mouthy trying to show where he wants to be brushed. For other people im told he gets so nervous it makes them worry. I left my dog with my parents when i went to Europe for a month he was matted. I was beyond pissed, i was tired from traveling and had to spend over an hour grooming him when its usually less than 10 min. Mind you they have a bedlington/bichon, she wont brush him either though.

[@ebonypegasus9864]

It happens ALL THE TIME to us groomers. Dog gets a clipper rash as we had to shave an area close due to matting, owner accuses us of damaging teh dogs skin, when the reality is, They were the ones who neglected the dogs coat in the first place and put him in a situation where he had to be shaved so short. Dogs get clipper rashes just like humans can when shaved!

[@Areyousayingidontknowmyname]

Living in usually hot region of Australia you would be amazed the amount of people that would leave dogs through summer with a coat packed with one solid knot then winter comes through and they want it removed. So the dog is bold often outside through winter. Makes you wonder about people.

[@mariobros725]

I can't believe I'm watching some lady groom a dog for an hour. What has my life come to

[@visarsyla8769]

Not only yours

[@foxy_plays22]

Same

[@emkaemusic]

mario bros I don’t even have a dog or want a dog. Why algorithm. Why have you brought this to me.

[@cr293737]

I can't believe I'm in quarantine in NYC, watching dog grooming vids, and replying to a comment that's a year old!

[@kfaz3979]

Cynthia OMG! Me too!! Just died laughing at your comment. Look what Rona has done to us!! 🤣🤣🤣🤷🏼‍♀️🤷🏼‍♀️🤷🏼‍♀️

[@auntmaryspals7978]

As a pet sitter of twenty years, I have always done my job as though I were being filmed and audio recorded. Back at the beginning, it wouldn't have been a common thing, but now a lot of people have cameras to watch their pets or as part of a home security system. As Dede says, the proof is right there in the video. As for me, I think the cameras are great.

[@tiffanyholman4028]

Yes!!!! When I was young and would babysit my mom said, always behave like the parents can see you, and that's always stuck with me. I think it's a really good way to be professional and do a good job. I think the cameras now are a good way to show you're doing a good job, and cover yourself from people accusing you, like these pet owners are doing.

[@joanpeters8414]

Isn’t that considered ABUSE or at least NEGLECT on the owners part, WOW!!! I would be so ASHAMED to even bring him in for grooming, but I’m glad they did. That poor baby must feel like a MILLION bucks right now!!!

[@mamatoadx4581]

I have a few suspicions that I would like to voice. And yes there are people like this. I have seen it quite a few times. #1 When someone does something that they can not deny and they know they are guilty (in this case neglecting the dog) and there is proof of such (Dede being a groomer, has seen the neglect and has video of it) the very first thing they do is try to distract the neglect off of themselves and on to someone else .If they distract people enough they feel they wont be recognized as a neglector. Dede is the target because she is the one with the proof. # 2 There are people who go business to business and complain about the services in order to get discounted services or even to get the service for free. They cannot do this to the same service provider very often. So its on to the next one. I actually tend to think this is the case because if you remember, at the beginning,a comment was made about how hard it was to find a good groomer. The owner sited that he didnt like the puffy special cuts. That is not a groomers fault. That is the fault of the owner for not making it clear to begin with. And so there is the discounted or free groom and on to the next. Sorry I get really heated about things like this and I tend to write out a book

[@vickien9432]

The owner is the one who harmed this dog by letting it get so severely matted. You were so kind and gentle with him. This owner doesn’t deserve to own a pet.

[@catherinetodd]

Keep "writing out those books!' Some issues need more than a few sentences. Thanks for making it clear about some of those miserable trouble-making cheapskate crooked customers!

[@lauralaine8678]

Julie Crandall ~ You are 100 % on point!!!

[@juliaorr1920]

It makes sense that she'd need proof if she's working with people like that!

[@Ocelot80524]

yeah people do this everywhere, i agree. i work in FOOD and people pull out some really bizarre stories trying to get stuff also i feel like, similarly to ordering food, if your pet comes out with the wrong cut it's because you ASKED for the wrong cut or were like, "do whatever"

[@hellotheresunshine]

Hey owner, if you read this: don’t blame someone else for YOU neglecting your dog.

[@beccadallas]

Hi there sunshine say that again louder for the people in the back!!!

[@mariaespinoza6358]

HEY, OWNER!! ... IF you read this: do NOT BLAME Someone ELSE for YOU NEGLECTING ... YOUR dog!!

[@dawnlovett1]

Hi there sunshine Yea don't blame the groomer for your neglect

[@mariaespinoza6358]

i WASN"T.. I know dedee did NOTHING wrong. I was Yelling at the owner. thank you

Maria Espinoza are you also “Hi there sunshine”???

[@heathermacabre9032]

This dog looked less anxious the more hands you had on him. He is a sweetheart.

[@megangartelman1332]

If that ain’t a good boy idk what is

[@snoox27]

Exactly

[@cotton4363]

I've never seen such a well behaved dog at a grooming! And you were amazing with him. What a great video. Wilmington NC

[@blackmonfarms9681]

Newton Grove NC here

[@bebopsbaby1]

New Bern NC here lol

[@MsSammieLynne]

Burlington, nc

[@PerthViking]

Agreed

[@AccidentallyOnPurpose]

Because it feels amazing to animals to remove mats. No more constant painful pulling on their skin

[@nayii1028]

Homie got a whole new face.

[@pokeo36]

Anais Maknae he felt like your pic

[@zoeb.rush4]

Hell ya haha!

[@lilypoppy1962]

He looks so cute after his cut

[@peachie1187]

Anais Maknae girl friend cant do that all she know is shave and shave

[@MimMim-hs2rs]

I'll take this dog home with me in a heartbeat, this baby is an absolute sweetheart.

[@JudyHart1]

Does anyone think this dog has ever been brushed at home? Sad shape they let the dog get into. Sweet dog. Thank God you video everything

[@elainemcnary625]

Judy Hart never brushed.

[@nsjak4ever0413]

I don't think this dog has been brushed since the LAST time he was groomed. The "we were moving" excuse isn't anything but an excuse. In those 2 months I'm sure there was at least 5 minutes a week to TRY and brush him. If you can't manage the upkeep don't get a breed of dog that needs to be brushed frequently. If you absolutely have to have that type of dog and don't have the time there is ALWAYS a local teenager you can convince to brush your dog for $20 a week. Or at least take him to a groomer and let them do it.

[@elijah647]

Sheri S i think they did brush him, but not from the skin out

[@RavenVargas27]

Judy Hart agreed never brushed, exactly video taped evidence then if an owner claims abuse she has proof there was none

[@MemoriesOf2Mrw]

Brushed yes, combed no

[@weesprout1234]

wow, so glad you recorded that groom

[@trulyjulie7734]

Total negligence on the part of the owners of this lovely boy. His care and grooming has just been ignored. They have egg on their faces. Thank you dede for your care.

[@deefee701]

Just watched and read comments. I'm noticing a strange thing happening in Australia- surely it is happening in the U.S. too- people are complaining (claiming non-existing problems or damage) in an effort to get out of paying. I speak to a lot of people running small businesses, and this happens with some new clients. They think the small business owner isn't going to sue them or take them to the small claims court. I like the suggestions in the comments about red flag signs you noted, waiver forms, evidence kept for new clients (for a period of time) and video evidence. Strange how the dog reacted when the owner came to collect him.

[@queerlibtardhippie9357]

It happens all the time everywhere in the world. Get over yourself.

[@SwampCeeMcGee60]

@@queerlibtardhippie9357 You are a ray of sunshine.

[@tiffanyholman4028]

@@queerlibtardhippie9357 that's not true at all. Maybe, just maybe, it's you that should get over yourself. 🤔 🤷🏼‍♀️

[@nicollevandyke5950]

Yes, a lot of referrals because no other groomer would take the dog. That dog is so lucky to have found you.

[@bosslady1914]

Poor little guy. If it were up to me, the owners would have to wear a dirty mop over their faces for a month.

[@godsdaughter9042]

Lmfaoooooo yes! Punishment fits the crime

[@BlackPanther-vk5ew]

boss lady.......Gave me a good laugh fur the day!! I'd love to have seen that too!

[@carrieanneb4220]

😹😂🤪

[@8Stalemeat]

Lol

[@jhnell9415]

I'm offended by the title AND the state of this dog. You are busy working miracles for these people and they dare accuse you. The audacity

[@thetwistedsamurai]

Ngl, I've had my cocker spaniel for 10 years almost and he's always matted. Only recently did I have a new groomer (instead of the one I've been using his whole life-- why the hell didn't she tell me?) tell me that cocker spaniels mat like this if you don't brush them before and after washing them. I never knew that, and always wondered what the issue was. Now he never mats!

[@SarahJB288]

to be fair recording everything makes perfect sense as theres always going to be those that want to bring you down and tarnish your reputation

[@solitairesmith3553]

Ok Im really lost here. I don't see where you hurt him? This dog is horribly matted and all you did was shave all that off.this dog is far better off. And you treatvall the dogs very nicely. And the dog didn't show any pain? I GUESS YOU JUST CAN'T PLEASE EVERYONE

[@rheasparrow1]

i think it may have been why he was doing the butt crawl? it might have been stinging so he was trying to wipe off the problem?

[@taryntd32]

Mary Terneus welcome to the life of a groomer

[@ricopyro9282]

She made the parents look bad, that's all. No parent wants to admit responsibility, so they place the blame elsewhere.

[@addiewatson5372]

She was talking about this dog. After she shave the matts off the dogs rear end he started plopping his but down and butt scooting most likely due to the new feeling of not being so matted up. The owner of the dog then tried to claim it was Dede's fault and that she must have shaved the dog too close, or that it must have been the shampoo she used. It sounds to me like the owner just can't accept the fact that their negligence and lack of proper care for their dog was the cause of it and tried to pin the blame to someone else to avoid taking responsibility for their actions. I see it happen everywhere, not just with animals.

[@xBIOxHAZZARDxBAMBIx]

I believe she was talking about a different groom the one that made her want to record everything

[@robinpinkham9398]

SHAME SHAME SHAME on these pet parents who can't bother to take the time to do everyday routine care and then blame the person who helps them! Appalling! !

[@cjoys256]

"You should always record proof... One day you will record proof and say 'Phew, I'm glad I did that' ". Fitting for this video xD

[@todaysrules6730]

That looks more than a "couple of months" accumulation of matting... I groom two mini Schnauzers with fine, curly hair, no way that is just two months imo and observation! What a sweet doggie though!!! You did such a great job! Bless you!

[@gladysesteves1471]

Lo de esteras es fantástico!!!!

[@toottootbleetbleet]

The only one who hurt the dog was the owners. Matting like that hurts! Shame on them

[@simonalyneenderz3247]

Another parent not taking responsibility for letting their dog go in this really matted condition. The vet should've called you themselves. Let you explain the groom. Obviously, explaining the shave/groom of this pet afterwards to the owners fell on deaf ears.***** You did a fantastic job Dede!***** I thought his anal glands needed to be expressed. I have even seen some dogs matted booties or not. There in the anal cavity is irritating or grows inward and has to be cleaned out. The true fact he had two extra tails matted with his bobbed tail. Surprising he didn't have an infection. Truth or Karma?!!?

[@chels.8574]

Honestly he is so much prettier with all those gorgeous markings visible. Why they would let him get to the point he was at is beyond me.

[@ericaboyer5302]

Girl my Shih Tzu does this after every groom, matted or not. She just doesn’t like the air on her ass! 😂 I’m so sorry you have to deal with dog owners that know so little about dog care. This is exactly why I could never do what you do, I would be upset all the time. Kudos to you for taking on these difficult cases for the betterment of the dogs! ❤️ You’re doing a great job!

[@carolynhebertdimeo4060]

My Morkie does too.

[@kml6571]

That dog's condition is deplorable. If they wanted to take it to court it would never hold up. You did nothing wrong but work fast and humanly with what they gave you🤨

[@Meredith471]

Would depend on which county she is in. Tarrant county would hang the owners, but Dallas county would likely let it slide with a warning.

[@kimhardman6906]

I always think you are firm but gentle. I see you read the dog immediately. I’m sorry that sometimes the public is sketchy. I usually see this when the one setting the appointment is not the same one picking up & dropping off. Glad technology can help you out!

[@pigrot777]

I’ve been grooming for over 40 years and the reaction to having their rear end matt free and the cool air sensation is something they react to for a short time, not unusual.

[@enigma0098]

I want to give this dog a treat so bad...’cause he’s such a good boy, yes you are a good boy!

[@nsjak4ever0413]

What a good boy! You did NOTHING wrong! The only "abuse" I see here is OWNER NEGLECT. Such a shame because what you said from "dads" words is he cant find a good groomer to do the whole dog- he just found one- but then threw it all away with his allegations. Good thing you film your grooms as evidence. Maybe the dog isnt the problem- seems like his "dad" is..... Any irritation he may be experiencing is probably from where the skin was being pulled where the fur was matted. He seems like he does need his anal glands expressed though. (Most groomers normally do that as a courtesy everywhere I've been)- especially with that butt scoot. But all in all a very good groom- he did pretty good especially for as matted as he was.

[@catherinetodd]

It wasn't "his" allegations; I believe it was the woman who called and made the appointment. "He" brought the dog in and said "all one length, no special cut." Don't blame him, who you call "Dad." I agree Dede did a good job and nothing wrong. Can't believe she got blamed for something that never happened. Video makes a lot of sense.

[@granniefromky]

Mom and Dad equally guilty! Was that dog kept inside? He obviously was never petted, because you can’t properly pet a dog in that shape without feeling those lumps. They need to give him to Dede, as it clearly appreciated her ridding him of all that mess.

[@kayleighhomer4256]

I like him better withought all the hair he looks more free and his colorings are beautiful....and the abuse portion like grow up if she was abusive she wouldnt film everything! This makes me sick people assume these things!!!

[@leaschmitt2496]

I thought you were talking about the abuse of the owner until I read further XD because that's the only real abuse that's happening here

[@Walksonthesky]

Just curious did the owners ever apologize or contact you again after to groom their dog?

[@beckyroy6519]

Had to laugh...you got near his privates and he’s all “hey hey hey...careful now”. Good job 😁

[@FuhqEwe]

I NEVER KNEW THESE DOGS WERE ADORABLE WITHOUT THEIR BIG OL' WESTERN MUSTACHES!

[@KaraNicoleR]

Pretty sure your thinking of a schnauzer.

[@kitterbabe8813]

Poor neglected pup! Clearly, the owners do not care for this animal! Matts pull, twist and irritate the skin. In even more severe cases, can tear the skin open, become open wounds and become infected. You did an amazing job with this sweet dog and I applaud your skill, patience and kindness.

[@bitterteeth1665]

Taking him to the groomer shows they care.

[@LizzS17]

BitterTeeth Lol after they let it get this bad? Letting it get so matted is neglect and shows they don't care enough about the dog.

[@CaliAnimalLover]

I commented before I watched all the way to the end. That dog liked you. It was obvious. And he liked having all that tight hair removed. Never once did he whine or yip or even startle like he was hurt. And you could tell he was enjoying it. He wanted the get down and run around, but not because he didn’t like being groomed. Or you were hurting him. His bottom probably did feel weird afterward, but not because of any injury. I’m glad they took him to the vet, just to be on the safe side. I’d do the same if my pup was acting weird too. And better safe than sorry. But he wasn’t injured or hurt. And he didn’t have a reaction to the shampoo either, otherwise it would be all over him, not just his hiney. I hope he got used to the hair cut in a couple of days, and everyone calmed down. Nowadays we all have to be vigilant about CYA. No matter what you do for a living.

[@VLeachman]

Pamela Uribe w

[@kellyalves756]

I got the feeling a couple times that the trimmer was tickling him some, but yeah, that was not a dog in distress.

[@kerrihaw7186]

This dog's personality reminds me of our Sheep-a-doodle. It seems that no matter how much I trim her feet, she still slips on our wood floors. He is beautiful. I'm glad they found you.

[@skully7763]

Is it any wonder he doesn't like his ears touched when they are almost matted to the side of his face. That must hurt like hell.

[@joe-annataylor4159]

Skully k

[@AlllSugarNoDaddy]

I would’ve never known that baby had such beautiful coloring. So sad.

[@vivianwilliams2216]

Dede the dog was left so long without a proper groom, those ears were so matted, this was a great visual experience on how to protect yourself and the pet, the parent said they had been moving and was unable to get the pet groomed, you did an awesome job, I hope the dog is doing well and they are keeping the matts out,

[@angelinasouren]

LOL Geoffsawoman

[@sunjohn7197]

Yeah and he looked like he hadn't been bathed in a year. He seemed scared but at the same time understood that he needed this done, as if it was causing him some pain/difficulties.

[@joanwithorangeglasses6122]

Frankly, I think you should call the local animal control officer to take the poor baby away from his horrifically neglectful owners. You certainly have the proof of neglect on tape for your protection! I am disgusted by his condition, I have rescued animals from the streets of a nearby city in the same shape, and honestly thought he was a stray when I first saw his condition. You didn’t hurt the poor dog-but perhaps the owners should be ordered to not wash their hair or cut it for 6-8 months.

[@susanduncan3085]

His skin probably itches all over. Hasn't been able to breathe in a while. Bless his heart. Bless your heart for taking such special care.

[@flosshunter4213]

I see nothing wrong you did. He looks great and I am sure feeling so much better! If the owner is speaking of a little razor burn, that can even happen to us while shaving our own legs, face whatever... So you put a little aloe or cream of their choice. And if not so matted would not have to been shaved so close! I think it is great you film all your work! Good job!!

[@elizabethmiles7733]

What a good dog to be in that shape

[@jadieeisthebest]

I don’t see what the owners were complaining about as I agree with you he just felt his but for the first time in ages. Very good temperament as well and I have a feeling some people just like to complain. He would have wined in pain if you had hurt him and no sound from what so ever. I am from England and I love what you do

[@Wutzibutzi100]

She is such a responsible person. The whole time she’s near tears because of this unfair accusations. Poor DeDe:-(

[@isabellebowden296]

Vanessa Atalanta she is doing a great job and as you say should not be accused of anything. I clip my three dogs regularly myself, they never budge and after wards I always take them for a walk to relax and thank them. What amazes me is that nobody seems to realise that after an hour or more on the table, the dogs need a pee and exercise

[@metalkingtohorses]

its so funny you said he could smell his mom, cuz thats exactly what I was thinking as soon as he got all hyper. its mazing how keen a dogs sense of smell is.

[@samisticdesigns3902]

I am surprised that he actually handled being groomed as well as he did with all those mats..

[@wolffisu]

It probably felt nice, to get the pressure of the matted fur off of his skin.

[@edelweiss8168]

The dog has a sweet personality.

[@lissajean]

That is Some Hairy Dog! It looks like a totally different pooch. But what a good dog. That owner just panicked , she didn't know what to do. So she became worried. Its too bad she didn't worry about her beautiful pet before the groom, and comb it through, while she was moving. Good for you Dede recording all that!

[@attnMoFo]

Awesome dog, btw. Great demeanor. The parents should be very proud. And as we all here can see, you did not hurt that dog. He just needs to get used to being free from the sensation of a matted behind---the discomfort of the pulling and tension in a sensitive area. The little fella will be just fine a couple days. Great video, Dede.

[@1957Loyal]

I love how gentle you are with the dogs, even the aggressive ones. You have great patience. 💞