How to Respond To Price Buyers or Low Budget Clients-Role Play

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The Futur

The Futur

Күн бұрын

How should you respond if a client offers you a low budget for creative work? What to do if clients undervalue you or your work? Role play situation with Chris Do.
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How do you do value based pricing? What is value based pricing? How do you deal with a client that has a low budget? How can you get them to raise their budget? Sarah plays the role of a price-based buyer while Chris tries to price the client not the job. He practices retreating and helps her to understand what is at stake if she were to fail.
00:00 Just get me in a room with a live client. A live client, meaning: They have a real problem they need to solve, and they have real money, and they’re gonna pick somebody, and I will close a good percentage of those jobs.
0:28 THE CLIENT JUST DROPPED A 2,000 POUND “ANCHOR.”
IGNORE THAT ANCHOR.
0:35 Here’s the thing: I think I know what you want. I’m just not sure I’m not the guy to do it for you.
0:51 DON’T WANT THE JOB.
0:56 INSTEAD, GENUINELY WANT TO HELP YOUR CLIENT.
There’s this girl I know in Edinborough that could probably do it for a lot less, however, I’m just conflicted ‘cause I don’t know how to do that for that budget. Usually we start somewhere between fifty to twenty thousand dollars (or pounds)...
1:10 DROP YOUR OWN “ANCHOR.”
1:22 Maybe there’s more budget somewhere else if you wanna work with me, otherwise I just can’t take it on. What do you think?
1:32 It sounds like you probably don’t need me. I’m sure if you call a few people, you can find somebody else to do it for you. It’s just not gonna be me. Sadly. But if you should talk to other people and you don’t like what they do, feel free to give me a ring. The price is still the same, but then I can help you.
2:01 What’s motivating this conversation today? What are you trying to get done?
2:06 DIG DEEPER. DIAGNOSE THE PROBLEM.
2:06 LBC: We’re not getting high enough sales, um, we’re not reaching the, um, quite the right target, um, we want to sort of fit in with a younger, “millennial” vibe.
2:19 Here’s what I heard you say: You’re not getting enough sales, you’re not (um) connecting with the right audience. Those are big problems to solve. Like, if you don’t fix this problem, what’s it gonna cost you?
3:27 So if you could buy an insurance policy to stop this from happening, how much percentage would you spend?
3:49 GET THEM TO SAY WHAT IT’S WORTH.
3:51 Thirty percent sounds very generous. Now, I don’t think we need to spend that much because 30% of a million dollars. Here’s the great news: I can help you for a lot less than that. If you should decide that we’re a good fit, we can get into contracts, and then we can figure out schedules and all that kind of stuff. So not only are we gonna fix the problem, but we’re gonna plug the hole in the boat, we’re gonna actually grow and expand the business. This is what I help my clients do.
4:44 BECOME THEIR FIDUCIARY. BE ON THEIR SIDE.
4:57 DO MORE THAN SOLVE VISUAL PROBLEMS, SOLVE BUSINESS PROBLEMS.
5:40 I’m on your side, I’m neutral, I care about you, and I match your energy, and I flirt with you a little bit. I mean, if I can, if I can make you laugh and teach you something, I’m, I’m gonna win.
--
7 Strategies For Wealth and Happiness
by Jim Rohn
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Pricing Creativity
by Blair Enns
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Пікірлер: 988
@thefutur
@thefutur 3 жыл бұрын
Learn more about our Business Bootcamp, designed to help you attract the right clients and grow your business: ftris.me/pETu
@1-chef-875
@1-chef-875 Жыл бұрын
Whats that song in the beginning
@DanSLewin
@DanSLewin 4 жыл бұрын
So in other words, don’t act like you need them. Act like they need you.
@hectorroldan4211
@hectorroldan4211 4 жыл бұрын
I would add: don't act like you want to help them even if they don't hire you. Clingy clients will get difficult and push you to say "get out". In the business side of things "educating" a client is too risky, expensive and more than often not lucrative (at least not to the one educating them).
@GeoZero
@GeoZero 4 жыл бұрын
Yeah... don't have the stink of death in sales. Don't sound desperate. Let them know you're willing to just walk away, but still offer to help. Empathize. Just don't be desperate.
@beardedbeauty3288
@beardedbeauty3288 4 жыл бұрын
It’s not an act, it’s a fact. What they need is the service. The you part doesn’t matter. Because if it did there would be any other option. It’s the you that provides the service; the service they need so they can level up their brand. So you may as well put on a performance, and persuade, so you can do what you do best, and they can get what they need. Never position yourself in a need for desperation, and never make them feel like they need you. Don’t sell them. Serve them. The real art in selling is to never sell. So you don’t need them, what you provide, chances are you do for free. So you don’t need their money. You want their money. You’ve gotta have standards because you know the value you give in the service you provide. You can be offering the same service as someone else and your price might be thousands of dollars more than the other guy, yet you both get clients. Why’s that? The service. Not the sale. Service sells it self because it’s solving real problems usually almost always resulting in increasing profits. So instead of acting like they need you, tell them the value you’ll give them.
@muhammadkhalil3935
@muhammadkhalil3935 4 жыл бұрын
You act, you loose
@kingjia90
@kingjia90 4 жыл бұрын
That's almost like flirting
@mmazz414
@mmazz414 6 жыл бұрын
Since I've found The Futur about a month ago, my business, my mindset, my passion for design, and my life have changed for the better. Yes, I'm being dramatic, but I'm also being honest. Thank you for every piece of content you put out...
@thefutur
@thefutur 6 жыл бұрын
You're welcome.
@pmpl34
@pmpl34 6 жыл бұрын
same here! nice comment buddy!
@JOSEFRESHSOL
@JOSEFRESHSOL 6 жыл бұрын
That's excellent mmazz!
@csgoodies
@csgoodies 5 жыл бұрын
me too brother
@Kenyatta.M
@Kenyatta.M 5 жыл бұрын
Ditto.
@theprisoner3
@theprisoner3 4 жыл бұрын
"Low budget client" - drops 2000 pounds, and here I am with people that think 100 dollars is a decent enough investment for a logo
@covakoma1064
@covakoma1064 4 жыл бұрын
Yes xd
@timowthie
@timowthie 4 жыл бұрын
Well branding is a lot more than a logo. Probably the whole design guide.
@theprisoner3
@theprisoner3 4 жыл бұрын
@@timowthie True, a branding package would cost way more. Still, I am still trying to break the ice and get to higher-budget customers. I dont yet have experience with full branding packages
@oliheeck315
@oliheeck315 3 жыл бұрын
I know sounds a bit harsh but, just tell those people that hey should inform them selves better about the prices in the industry! There are such things as Quality, Effort and Security aswell as proportional and disproportional prices. They might get someone to do a logo for a hundred bucks, BUT will that work be better Quality than yours? Probably not! Because if they will pay that less there will probably be less effort put in to the Artwork/Logo. And they will probably have to search for another Designer to get another logo-design because the one for a hundred bucks was Crap! But YOU could promise them the security, that they wouldn´t have to go on searching for a good designed logo if they are willing to pay you a fair amount of money for that project. Hope this helps :)
@bestinfotrivia4178
@bestinfotrivia4178 3 жыл бұрын
Don't sell them only the logo. Try creating their whole visual identity and put it in a graphic standards manual. Putting logo, color codes, typography, cool story and more gives off an impression of pofessionalism. show them different examples on how to use their visual identity (future marketing , physical banners, social media posts, ad in front of their store, POS materials etc.) - make sure they are aware of the benefits they will achieve by choosing you... Also, nothing bad at starting small for a brief period, but make sure that your delivery is always up to the standards. You Will gain Word of mouth this way and it is the only viable long term solution. Also, start locally and sell your Services through your own contacts at the beggining and build up a portfolio! Just gave you 1997$ advice for free! Good luck.
@anth0ni33
@anth0ni33 3 жыл бұрын
Update!! Tried this with a client last week and got 2x what I intended and is also my first client. Thanks Chris
@trevan5035
@trevan5035 4 жыл бұрын
The problem with these roleplays is that the student feels obligated to stay in the deal. A real client would probably drop out before you finesse them, especially after he said to refer to other designers. But in that group setting, the student has a pressure to set him up for success, so they can learn something. Sometimes that means giving convenient info, or never actually dropping out of the deal.
@NarWhat
@NarWhat 4 жыл бұрын
There was a roleplay on here where the customer actually wasn't going for the price that Futur wanted and he somehow got past that lol
@maritorronto5847
@maritorronto5847 4 жыл бұрын
@@NarWhat can you link it please ?
@NarWhat
@NarWhat 4 жыл бұрын
@@maritorronto5847 It was just in my suggested bar like 3 weeks ago, sorry I couldn't find it.
@maritorronto5847
@maritorronto5847 4 жыл бұрын
@@NarWhat k, thanks for the info anyway
@issasecretbuddy
@issasecretbuddy 4 жыл бұрын
Yes, but it’s also about projecting that confidence and positioning yourself effectively as the premium choice. Even if the client goes somewhere else, they’ll know that there’s a more expensive option that they might want to explore later down the line
@turtlesallthewaydown8831
@turtlesallthewaydown8831 3 жыл бұрын
I met this man once when I was handing out free bottles of water. We spoke for three minutes and he left with five waters and I had to pay him $10. Still not sure what happened.
@thefutur
@thefutur 3 жыл бұрын
Haha
@thebestofrealmroyale7576
@thebestofrealmroyale7576 3 жыл бұрын
Lmaoo
@hseindesigns
@hseindesigns Жыл бұрын
😂😂
@dimaspribadi
@dimaspribadi Жыл бұрын
what the hahaha
@chrisalister2297
@chrisalister2297 Жыл бұрын
Work on strengthening your situational awareness.
@tiberiuion
@tiberiuion 4 жыл бұрын
I nearly fell out of my chair, I thought she said "I think this sounds like bullsh*t" at 3:25 😆
@1993smallz
@1993smallz 3 жыл бұрын
LMAOOOO
@GVNZXLEZ
@GVNZXLEZ 3 жыл бұрын
Lol I heard it right the first time and then almost instantly saw this comment and clicked it and it’s all I heard 😂💯
@jonathanperucho8862
@jonathanperucho8862 6 жыл бұрын
This roleplay gave me serious chills.
@pablogalvz
@pablogalvz 4 жыл бұрын
This is what’s missing from the Creative industries. So many talented individuals who don’t know how to sell their product or service. Well done!
@CloudsLikeThese
@CloudsLikeThese 6 жыл бұрын
Chris can you make an app of yourself for me to pull out at client meetings please?
@thefutur
@thefutur 6 жыл бұрын
yes. book me for $1000/hr. and i'll do your call for you. ;)
@CloudsLikeThese
@CloudsLikeThese 6 жыл бұрын
Haha i'll definitely consider for some of my bigger jobs. Keep up the amazing work. Gutted I missed this Edinburgh visit, I'm just up the road.
@StefanoPapaleo-TS
@StefanoPapaleo-TS 6 жыл бұрын
Like a portable Chris Do AI
@CloudsLikeThese
@CloudsLikeThese 6 жыл бұрын
Yes! Forget Scar Jo in the film "Her", we need Chris do in "Him."
@madebymarco
@madebymarco 5 жыл бұрын
If you're trying to close a $50,000 deal, Chris's hourly rate is worth it :)
@homebusinessdad
@homebusinessdad Жыл бұрын
A Samurai's way of saying "no" without saying no. This is the ART of still leaving a GOOD REPUTATION while you engage with potential customer (PC). Love Chris Do, the **BEST** strategy for dealing with PC who 1. Don't have the budget or 2. Are not WILLING to invest the amount one is worth. I've WATCHED and read so many other ways of dealing with PC who haven't got the money for one's services, and THIS METHOD I prefer above them all, because there's empathy, there's honest, and it leaves the PC feeling cared for. To me THIS IS FAR more important than making the sale. This METRIC is far more important in my view. I've seen this BRINGS ROI anyway when the person is dealt with as a human being and NOT just a PC to sale too.
@1998londoner
@1998londoner 3 ай бұрын
‘Is there anything else I’m missing here, SARAH?’ - boom. Love it
@jachymmichal
@jachymmichal 6 жыл бұрын
Thank you, this makes so much sense! I've always wondered what the 'I don't need the job' attitude looks like in a real conversation. "The client just dropped a 2000$ anchor." "Ignore that anchor."
@thefutur
@thefutur 6 жыл бұрын
negate the anchor. create your own.
@StefanoPapaleo-TS
@StefanoPapaleo-TS 6 жыл бұрын
Ignore for 2 good reasons: 1) the solution to their problem is worth much more than that anchor for them 2) they are not the ones doing the work, the thinking, the solution so they should not be the (only) ones who determine the price of what *you* do Funny how in freelancing and creative areas it is the client who wants to write the price tag but we don't go around paying what *we* want for a cinema ticket, a cup of coffee or an hour or parking or even a consultation with an attorney ;)
@haza123b4
@haza123b4 4 жыл бұрын
@@StefanoPapaleo-TS *You do pay what you want for those things. Unless you are under duress.*
@StefanoPapaleo-TS
@StefanoPapaleo-TS 4 жыл бұрын
@@haza123b4 NO, you don't. Have you ever seen someone negotiating the price of an espresso in a bar? I haven't and I'm 49. Deciding not to buy them or going somewhere else is not what I meant and you know it. Try and hire a lawyer and tell him: OK, I'll pay you X. Now go and get me out of jail. And see how it goes...
@haza123b4
@haza123b4 4 жыл бұрын
@@StefanoPapaleo-TS *The buyer doesn't typically set the price. They do set the budget though which ultimately means they decide what they pay. The price is typically more fixed in certain sectors and certain economies than the budget but many sellers do have the flexibility to alter the price if necessary.*
@nicholasinclan6844
@nicholasinclan6844 6 жыл бұрын
Wow! Business jujitsu at its finest.
@DarienFRodriguezDirector
@DarienFRodriguezDirector 3 жыл бұрын
I needed this guys 15 years ago....
@ZoomOut-BiggerPictures
@ZoomOut-BiggerPictures Ай бұрын
While this is full circle and top positive to us here in our circles, the answer to 'Is there anything that could be added' - could be: a stronger outline of : why does someone feel it's more of a support 'I'm on your side**' than a No? Because the person who says No so far at this stage, >> reminds the other person that they might make a mistake in their approach ( on 'how to value 'what, as pointed out in the dialogue). >> Fixing** that mistake is going to be big growth for the company who seeks Do's help. Even if the now temporary No remains for good and two parties never meet again and this particular business happens elsewhere.
@ChillingStreams
@ChillingStreams 5 жыл бұрын
What would Chris DO? (Ask yourself everytime)
@melindalivsey1
@melindalivsey1 6 жыл бұрын
So good! I almost forgot how much I liked role plays.
@thefutur
@thefutur 6 жыл бұрын
Especially when you're not in them ;) Better to be a viewer with popcorn?
@melindalivsey1
@melindalivsey1 6 жыл бұрын
YES!
@Kamisama2be
@Kamisama2be 6 жыл бұрын
👈🏼 There's always somebody to practice with 😜
@josesojo9769
@josesojo9769 6 жыл бұрын
Especially when you keep breaking out of character and Chris gets frustrated lmao jk!
@thercious
@thercious 6 жыл бұрын
That video with you guys doing the roleplay is one of my favorites! It's so damn good for maturing our "business side"!
@MarkSavant
@MarkSavant 3 жыл бұрын
Diagnose the problem, so smart.
@wonderwoman66dp
@wonderwoman66dp 3 жыл бұрын
That was so effortless, like a peaceful flowing stream . . .
@thebritishindian1
@thebritishindian1 6 жыл бұрын
This is Sales Mastery. Thanks so much for posting. Too many small businesses are failing because they can’t sell. Material like this can help to elevate them, love it.
@AwaisRauf
@AwaisRauf 6 жыл бұрын
Short, sweet and to the point. Need more videos like this where all that we learned from thefutur is shown practically with real clients.
@lluvbullet
@lluvbullet 2 жыл бұрын
Subtle, smooth approach to ridiculous cheap clients/customers. Thanks for the useful tip
@Nick_Rowlett
@Nick_Rowlett 2 ай бұрын
This is the most compassionate vibe I've gotten off chris and I'm glad I got to see this side! I was worried he was all big tough man all the time! Great video.
@krisbrand354
@krisbrand354 2 жыл бұрын
I'm a tradesman in the building industry who'd like to say your thoughts and suggestions have really helped me to deal with customers. Thankyou so much!
@thefutur
@thefutur 2 жыл бұрын
Thank you 🙏
@marinaalvesteixeira5519
@marinaalvesteixeira5519 5 жыл бұрын
So much knowledge for such a small amount of time. Just great.
@good_abdool
@good_abdool 2 жыл бұрын
Gosh! Chris is too good 🤠
@ManitMonsur
@ManitMonsur 2 жыл бұрын
Me before client every client meeting: “Time to channel my inner Chris!” 🙌🏽🤨👊🏽
@michaelawonowo4168
@michaelawonowo4168 6 жыл бұрын
This is probably my favorite video from The Futur. I am always in this position Chris found himself in at the start; low-paying clients with ginormous expectations. Thank Chris; for breaking it down in a real-life scenario. Those classes of embrace and pivot make so much sense now.
@juliamb5
@juliamb5 6 жыл бұрын
Love, the format, the shots, the videography. Loving the care.
@thefutur
@thefutur 6 жыл бұрын
Appreciate it!
@DesignWho
@DesignWho 5 ай бұрын
Top level negotiation
@peterxyz3541
@peterxyz3541 3 жыл бұрын
Verbal sorcery..............👍🏼👍🏼👍🏼. No aggressive techniques, no gas lighting. It was smooth. ❤️❤️❤️❤️❤️❤️❤️❤️
@thefutur
@thefutur 3 жыл бұрын
Thank you Peter.
@daniel.adeyemi
@daniel.adeyemi 6 жыл бұрын
Wooow! So good. I have to watch this many times to internalize.
@rts3
@rts3 5 жыл бұрын
There's only so much natural charm that can be taught, but if you're genuine in your interest to truly help a client by following these principles, your own personality (personal brand) will sell itself. I first came across this video a little less than a year ago, and ended up using it for my own script with a new client. The recommendation I received after completing the project was my best to date: "Bob's consultation was absolutely 'spot on' in capturing my vision and design aesthetic because of his skillful capacity to listen, feel, and connect with his clients. He is passionate, creative, and has an outstanding gift for envisioning YOUR vision, perhaps better than you may see it for yourself." Those high-value questions make all the difference. Thank you The Futur and Chris Do for your continued pursuit in delivering this extremely valuable content.
@thefutur
@thefutur 5 жыл бұрын
wow. congrats Bob!
@whiterabbit3451
@whiterabbit3451 3 жыл бұрын
Your budget is a direct representation of how much confidence you have in you're business to be as great as it can be. If you want a watch go buy a Walmart watch but if you want a really nice richard mille you gotta have the cash to make it happen
@bltrn
@bltrn 4 жыл бұрын
Chris Do! You're the man! Thank you for dropping this knowledge!
@irfana6549
@irfana6549 5 жыл бұрын
That talk was so smooth, she slipped from the client side to the agency side
@thefutur
@thefutur 5 жыл бұрын
frictionless
@KarinaStavenes
@KarinaStavenes 6 жыл бұрын
That was amazing! Very tactful, classy, and polite, but firm.
@thefutur
@thefutur 6 жыл бұрын
thanks Karina. I thought so too but apparently it's not the case for everyone.
@9svm
@9svm 3 жыл бұрын
Smashed that subscribe button. You speak like someone who makes 20k per project, no rush for the perfect job
@watchelucislay5728
@watchelucislay5728 6 жыл бұрын
This video literally could not have come at a better time!!! Thank you Chris
@thebibleproof
@thebibleproof 3 жыл бұрын
Oozing with sincere empathy
@Laquia
@Laquia 6 жыл бұрын
God knows I'm going to need to learn a lesson from this video! Thank you guys for this video!
@acharyamanish20
@acharyamanish20 6 жыл бұрын
Thanks a lot, Chris! You are really motivating. You are really doing a lot for the design community.
@saimontes7159
@saimontes7159 3 жыл бұрын
Please do more of this! It’s very helpful to see you in action handling objections and getting your message through.
@Kenyatta.M
@Kenyatta.M 5 жыл бұрын
Love it! Expressed genuine concern and interest for the (potential) client without lowering your standard (pricing). Love the music in this vid too! 🎶
@maimohamed3590
@maimohamed3590 6 жыл бұрын
Yeah this give me the confidence to deal with low budget clients , thank you 👌😊😎
@thefutur
@thefutur 6 жыл бұрын
Mai Mohamed 👏
@lizard_like
@lizard_like 5 жыл бұрын
Role plays, examples, "copy my homework but not exactly" is SO. HELPFUL.
@brunoumoffia6098
@brunoumoffia6098 28 күн бұрын
I like the fact that you didn’t try to force her to pay NOW! Other guys will say you must make them pay on the call. Love your approach to allow them go check others and you can even help them make a choice on their pick. Fantastic 🙏🏽
@iamshirleyt
@iamshirleyt 6 жыл бұрын
Thanks so much for doing this role play. I'm always struggling with having the money conversation. I heard of anchoring but I've never seen a demonstration of how to essentially ignore the anchor and turn the conversation around so that the client essentially sees the value of your price. Thank you thank you!
@ThatCrookedMind
@ThatCrookedMind 6 жыл бұрын
So good! This really illustrates your embrace and pivot technique.
@thefutur
@thefutur 6 жыл бұрын
in action.
@Martinit0
@Martinit0 4 жыл бұрын
Sales aikido
@Chetan_youtube
@Chetan_youtube 6 жыл бұрын
Thanks alot Chris for this amazing content you have been producing. It has really helped me growing my sales and solving my client's business problems.
@carrie.kyarri
@carrie.kyarri 6 жыл бұрын
Excellent role-playing, Chris! Great points and delivery for me to learn from.
@rba5935
@rba5935 Жыл бұрын
I've been watching Chris for awhile and just started applying all his key strategies to my business. Im a freelancer, Ive been dealing with so many lousy clients in the past 4 years, but now the application is working my way up and it's a new world. Thank you Chris. I would love to say thank you personally if i could. You're one hell of a smart guy. I had you to come along to build me up, know my worth and expand my skill unlike ever before. I enjoy my work greatly I stay up almost every 2 days.
@thefutur
@thefutur Жыл бұрын
Thank you
@LIFEOFADESIGNER
@LIFEOFADESIGNER 6 жыл бұрын
Chris do is the master teacher 🙏🏾 Broke it down perfectly
@thefutur
@thefutur 6 жыл бұрын
Thanks.
@djtonytoneBKS
@djtonytoneBKS 3 жыл бұрын
Bro You are helping so many people. I just want to say Thank You, and when my money gets better I will purchase something to wear to show my appreciation. Blessings Always!
@Orlando_Montanez_92
@Orlando_Montanez_92 2 ай бұрын
Excellent advice for any industry.
@wayneartmann9766
@wayneartmann9766 4 жыл бұрын
This one just floored me! I’ve watch this guy before, enjoyed his talks, even felt inspired by his words. But this just went to a whole other level...the psychology he just used in this role play was a low down trick that shames the client for not having a big enough budget to work with him. They feel like 💩 then he talks a game, builds them up, pushes his way into their financial, and then goes in for the kill. I am super surprised that companies actually fall for this tactic. In a transparent world, if you state how much your services cost up front then there would be no for the shadiness. 🤦‍♂️🤦‍♂️🤦‍♂️
@Phasma6969
@Phasma6969 Жыл бұрын
People are still human, even if they're behind an organisation or company identity.
@jakecarroll2439
@jakecarroll2439 6 жыл бұрын
Gary vee says 95-99% of people wont deploy his strategies. The futur is that 5-1% that is winning
@bohumilgutwein644
@bohumilgutwein644 4 жыл бұрын
Chris you are such a boss! You answer all these questions so flawlessly and simply just state what really is the problem and how you would solve it or try to help solving it. Clean, straight to the point and no bullshit. Great job man.
@jamespilz1514
@jamespilz1514 5 жыл бұрын
So so so good! Thanks Chris. The role play is very helpful.
@LoopingB
@LoopingB 5 жыл бұрын
Learned more in 6 minutes than in 20 years of job experience
@thefutur
@thefutur 5 жыл бұрын
Wow. Thank you.
@ribe3434
@ribe3434 4 жыл бұрын
6 minutes of premium advice.
@brinardtalks
@brinardtalks 6 жыл бұрын
This is just fantastic coaching Chris.
@olgaserova4943
@olgaserova4943 6 жыл бұрын
Awesome stuff! Thank you for sharing your mastery, Chris! This is super helpful!
@LuisQuinteroDuron
@LuisQuinteroDuron 6 жыл бұрын
This is by far the best one on one teach you have done and my special part is dropping the book quote. Confidence, background research you know how the cockie cramble
@thefutur
@thefutur 6 жыл бұрын
Luis Quintero Durón haha.
@OCUBOX
@OCUBOX 5 жыл бұрын
I guess this is better than laughing clients out of the room. I will remember this for next time...
@stephena8965
@stephena8965 4 жыл бұрын
This is legit! Just trialed the philosophy on a money conscious client, who was starting a new business and who didn't have a lot to invest. I was able to get them to agree to my increased rates by letting them dream about the future and by being flexible in my payment method. Literally have a pocket full of Do ;)
@user-bg4dj7ty8r
@user-bg4dj7ty8r 6 жыл бұрын
Wish I had found out about this earlier!! But its never too late... thanks Chris!!
@ajjames9065
@ajjames9065 6 жыл бұрын
Would be appropriate to add some thug life glasses to a Chris Do still after this video.
@thefutur
@thefutur 6 жыл бұрын
We should've. Next one.
@ck13717
@ck13717 6 жыл бұрын
Badass. Keep the sauce coming
@aaronclive1047
@aaronclive1047 3 жыл бұрын
great way of tackling to a a bargaining client price
@luisavidales3537
@luisavidales3537 6 жыл бұрын
This is such excellent advice! Thank you so so much for sharing!
@StephenLee529
@StephenLee529 6 жыл бұрын
Empathy works both ways. It's is needed during the "difficult " conversations and those conversations are not always centered around money. I told my oldest yesterday that the difficult conversations usually center around a uncomfortable topic and usually talking about the subject in an empathetic manor leads to positive outcomes. Even if the prospect never buys their was a value add that gave a positive prospective for the future..."no pun intended"
@ItsJADA
@ItsJADA 6 жыл бұрын
I'm about to present this week to a client and thanks so much for all the advice you share. For starters this one of the highest prices I've asked for based on past advice you have given. I'm really excited to learn and you guys are the best teachers. You rock
@thefutur
@thefutur 6 жыл бұрын
thanks Jada
@jcjamlig
@jcjamlig 11 ай бұрын
Howd it go Jada if i may ask? : )
@benjcomau
@benjcomau 3 жыл бұрын
This was excellent Chris. I take a similar approach and I find being human is half the deal in business. Great example.
@abumekal
@abumekal 4 жыл бұрын
I wish I can talk like this to clients, this is just amazing ❤️
@techstacker5361
@techstacker5361 6 жыл бұрын
I was the idiot who would accept the $2000 a few years ago - no more of that bs :-D
@jonathanjohnson7636
@jonathanjohnson7636 5 жыл бұрын
TechStacker Exactly!!💯
@productivitygod7887
@productivitygod7887 4 жыл бұрын
what? I've done it for like 40 bucks back in spring lmao
@vasmajority45
@vasmajority45 4 жыл бұрын
Send them to me I'm bumb enough to accept opportunity
@MicahBuzanANIMATION
@MicahBuzanANIMATION 4 жыл бұрын
I'll happily be that idiot to design a simple logo for 2K.
@the_alchemy_method
@the_alchemy_method 4 жыл бұрын
TechStacker what did you change and how did you break down their metrics and economics?
@sushimamba4281
@sushimamba4281 4 жыл бұрын
I've tried this approach. It almost always works - but in the buyers' mindset you must (IMHO) be established as someone with design cred and a great track record. Being willing to walk and even suggest cheaper alternatives is a good strategy. Usually takes them by surprise. Great stuff! Chris does it best!
@gabepinto9458
@gabepinto9458 Жыл бұрын
been binge watching all the videos thank you so much life long value videos
@ari357
@ari357 6 жыл бұрын
Amazing. Always wanted to hear what a real convo sounded like. Thank you Chris!
@thefutur
@thefutur 6 жыл бұрын
Arash R well. Real in the sense of a role play.
@joshuadillard8223
@joshuadillard8223 4 жыл бұрын
OH MY GOD THIS GUY IS A BEAST!
@thefutur
@thefutur 4 жыл бұрын
Welcome to the Futur
@brotendo
@brotendo 4 жыл бұрын
This is my favorite channel on how to be a used car salesman
@jebiiik
@jebiiik 4 жыл бұрын
Timeless business speach...Chris, you´re the MAN...thank you for this video!
@thefutur
@thefutur 4 жыл бұрын
Thank you
@SteveHasACamera
@SteveHasACamera 3 жыл бұрын
So great to see this in the UK! Need more UK real-world stuff like this.
@eldexxo
@eldexxo 6 жыл бұрын
the more appropriate tile for this video would be: "How to respond to price buyers or low budget clients from the perspective of an already established name of the market with whom the client really really wants to work and is reluctant to search for other vendors and who is arguably inefficient at calculating marketing budgets in accordance to their own turnover - Roleplay"
@thefutur
@thefutur 6 жыл бұрын
I think youtube has a character limit.
@thefutur
@thefutur 6 жыл бұрын
Lol. You’d be blown away if you only tried. I coach hundreds of people who have far less experience who are able to successfully put into practice these concepts.
@themoneybank
@themoneybank 3 жыл бұрын
hahaahahaha
@JohnShaw_
@JohnShaw_ 6 жыл бұрын
I don't even need a logo and even I'm sold! That was fantastic role playing and advice. Thank you 👏
@thefutur
@thefutur 6 жыл бұрын
shawmiester08 yassss
@fabriciojuarez4533
@fabriciojuarez4533 3 жыл бұрын
Super teaching skills right here, excellent video thanks
@JimeJadon
@JimeJadon 6 жыл бұрын
wow great talk, sight full and have a lot of great tips, thanks Chris
@nater51
@nater51 6 жыл бұрын
I'm interested in seeing the video where the client continues to deflect the budget question. I've actually had people tell me they need to explain the project to me to figure out their budget.
@thefutur
@thefutur 6 жыл бұрын
We're working on more content and course surronding objections.
@nater51
@nater51 6 жыл бұрын
The Futur I wouldn't say "objective clients". More along the lines of clients that are "window shopping". A lot of the video role plays, are clients who answer the budget question right away when asked. I personally find that doesn't happen very often.
@thefutur
@thefutur 6 жыл бұрын
nater51 that is what is referred to as an objection. Not ready to buy. Looking for multiple bids.
20 күн бұрын
​@@thefuturthey are ready, but they makes multiples bids for same need to have the lowest price for their needs. Simple!
@michalwalks
@michalwalks 4 жыл бұрын
I think that Sarah, the client had no intention to go ahead with any budget...20k, 2k or even $10... It wasn't about the money with her, she had no business, no money, no problem to fix and if you keep on having meetings with this type of client you'll starve.
@estoylaroca
@estoylaroca 3 жыл бұрын
Will you though. I don't think honing your negotiating skills would count as wasting your time.
@lucassnell4668
@lucassnell4668 6 жыл бұрын
Absolutely fantastic as always
@mrsnack3118
@mrsnack3118 4 жыл бұрын
Omg that’s pure gold for me as a photography student finishing his exams soon. I always hated this eat or die mentality of most designers. Thank you 🙏
@GardenStateDigital
@GardenStateDigital 6 жыл бұрын
THIS GUY KNOWS HOW TO SELL
@ForeverDansky
@ForeverDansky 6 жыл бұрын
Boom! 🔥
@brandcoachtoni
@brandcoachtoni 3 жыл бұрын
Exactly what I needed today, sales call at 2 so we’ll see! Thanks Chris!
@GeorgeKishe
@GeorgeKishe 6 жыл бұрын
Marvelous role-play. Am gonna do this soon with my prospective clients.
@alx81
@alx81 5 жыл бұрын
That’s not a low budget client. That’s a cheap client.
@danieljohnsopardenilla997
@danieljohnsopardenilla997 3 жыл бұрын
ok rich kid
@lucasblanc11
@lucasblanc11 2 жыл бұрын
It’s true. If it was a low budget client they wouldn’t be baking millions
@Giogiogio4
@Giogiogio4 6 жыл бұрын
What company would budget 2,000 to fix a Million dollar problem? Maybe the problem is the people the company is hiring? if companies want to save money above all else maybe they should just open a savings account and close down.
@StefanoPapaleo-TS
@StefanoPapaleo-TS 6 жыл бұрын
You nailed it! I like the savings account example a lot! It portraits perfectly the attitude of some. Sure, like Chris says, they realized it later thanks to the conversation. Yet, saving and cutting down costs for the sake of it often comes first and is the only driving force for some companies, from salaries to everything else. It is as if they saw a "X% OFF" flashing neon sign above everything they look at ;)
@voltairepabustan
@voltairepabustan 3 жыл бұрын
Thank you for your great content!
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