How to Respond To Price Buyers or Low Budget Clients-Role Play

[@thefutur]

Learn more about our Business Bootcamp, designed to help you attract the right clients and grow your business: ftris.me/pETu

[@1-chef-875]

Whats that song in the beginning

[@mmazz414]

Since I've found The Futur about a month ago, my business, my mindset, my passion for design, and my life have changed for the better. Yes, I'm being dramatic, but I'm also being honest. Thank you for every piece of content you put out...

[@thefutur]

You're welcome.

[@pmpl34]

same here! nice comment buddy!

[@JOSEFRESHSOL]

That's excellent mmazz!

[@csgoodies]

me too brother

[@Kenyatta.M]

Ditto.

[@DanSLewin]

So in other words, don’t act like you need them. Act like they need you.

[@hectorroldan4211]

I would add: don't act like you want to help them even if they don't hire you. Clingy clients will get difficult and push you to say "get out". In the business side of things "educating" a client is too risky, expensive and more than often not lucrative (at least not to the one educating them).

[@GeoZero]

Yeah... don't have the stink of death in sales. Don't sound desperate. Let them know you're willing to just walk away, but still offer to help. Empathize. Just don't be desperate.

[@beardedbeauty3288]

It’s not an act, it’s a fact. What they need is the service. The you part doesn’t matter. Because if it did there would be any other option. It’s the you that provides the service; the service they need so they can level up their brand. So you may as well put on a performance, and persuade, so you can do what you do best, and they can get what they need. Never position yourself in a need for desperation, and never make them feel like they need you. Don’t sell them. Serve them. The real art in selling is to never sell. So you don’t need them, what you provide, chances are you do for free. So you don’t need their money. You want their money. You’ve gotta have standards because you know the value you give in the service you provide. You can be offering the same service as someone else and your price might be thousands of dollars more than the other guy, yet you both get clients. Why’s that? The service. Not the sale. Service sells it self because it’s solving real problems usually almost always resulting in increasing profits. So instead of acting like they need you, tell them the value you’ll give them.

[@muhammadkhalil3935]

You act, you loose

[@kingjia90]

That's almost like flirting

[@anth0ni33]

Update!! Tried this with a client last week and got 2x what I intended and is also my first client. Thanks Chris

[@trevan5035]

The problem with these roleplays is that the student feels obligated to stay in the deal. A real client would probably drop out before you finesse them, especially after he said to refer to other designers. But in that group setting, the student has a pressure to set him up for success, so they can learn something. Sometimes that means giving convenient info, or never actually dropping out of the deal.

[@NarWhat]

There was a roleplay on here where the customer actually wasn't going for the price that Futur wanted and he somehow got past that lol

[@maritorronto5847]

@@NarWhat can you link it please ?

[@NarWhat]

@@maritorronto5847 It was just in my suggested bar like 3 weeks ago, sorry I couldn't find it.

[@maritorronto5847]

@@NarWhat k, thanks for the info anyway

[@issasecretbuddy]

Yes, but it’s also about projecting that confidence and positioning yourself effectively as the premium choice. Even if the client goes somewhere else, they’ll know that there’s a more expensive option that they might want to explore later down the line

[@jonathanperucho8862]

This roleplay gave me serious chills.

[@Nick_Rowlett]

This is the most compassionate vibe I've gotten off chris and I'm glad I got to see this side! I was worried he was all big tough man all the time! Great video.

[@theprisoner3]

"Low budget client" - drops 2000 pounds, and here I am with people that think 100 dollars is a decent enough investment for a logo

[@covakoma1064]

Yes xd

[@timowthie]

Well branding is a lot more than a logo. Probably the whole design guide.

[@theprisoner3]

@@timowthie True, a branding package would cost way more. Still, I am still trying to break the ice and get to higher-budget customers. I dont yet have experience with full branding packages

[@oliheeck315]

I know sounds a bit harsh but, just tell those people that hey should inform them selves better about the prices in the industry! There are such things as Quality, Effort and Security aswell as proportional and disproportional prices. They might get someone to do a logo for a hundred bucks, BUT will that work be better Quality than yours? Probably not! Because if they will pay that less there will probably be less effort put in to the Artwork/Logo. And they will probably have to search for another Designer to get another logo-design because the one for a hundred bucks was Crap! But YOU could promise them the security, that they wouldn´t have to go on searching for a good designed logo if they are willing to pay you a fair amount of money for that project. Hope this helps :)

[@bestinfotrivia4178]

Don't sell them only the logo. Try creating their whole visual identity and put it in a graphic standards manual. Putting logo, color codes, typography, cool story and more gives off an impression of pofessionalism. show them different examples on how to use their visual identity (future marketing , physical banners, social media posts, ad in front of their store, POS materials etc.) - make sure they are aware of the benefits they will achieve by choosing you... Also, nothing bad at starting small for a brief period, but make sure that your delivery is always up to the standards. You Will gain Word of mouth this way and it is the only viable long term solution. Also, start locally and sell your Services through your own contacts at the beggining and build up a portfolio! Just gave you 1997$ advice for free! Good luck.

[@pablogalvz]

This is what’s missing from the Creative industries. So many talented individuals who don’t know how to sell their product or service. Well done!

[@turtlesallthewaydown8831]

I met this man once when I was handing out free bottles of water. We spoke for three minutes and he left with five waters and I had to pay him $10. Still not sure what happened.

[@thefutur]

Haha

[@thebestofrealmroyale7576]

Lmaoo

[@hseindesigns]

😂😂

[@dimaspribadi]

what the hahaha

[@chrisalister2297]

Work on strengthening your situational awareness.

[@AwaisRauf]

Short, sweet and to the point. Need more videos like this where all that we learned from thefutur is shown practically with real clients.

[@thebritishindian1]

This is Sales Mastery. Thanks so much for posting. Too many small businesses are failing because they can’t sell. Material like this can help to elevate them, love it.

[@stephena8965]

This is legit! Just trialed the philosophy on a money conscious client, who was starting a new business and who didn't have a lot to invest. I was able to get them to agree to my increased rates by letting them dream about the future and by being flexible in my payment method. Literally have a pocket full of Do ;)

[@CloudsLikeThese]

Chris can you make an app of yourself for me to pull out at client meetings please?

[@thefutur]

yes. book me for $1000/hr. and i'll do your call for you. ;)

[@CloudsLikeThese]

Haha i'll definitely consider for some of my bigger jobs. Keep up the amazing work. Gutted I missed this Edinburgh visit, I'm just up the road.

[@StefanoPapaleo-TS]

Like a portable Chris Do AI

[@CloudsLikeThese]

Yes! Forget Scar Jo in the film "Her", we need Chris do in "Him."

[@madebymarco]

If you're trying to close a $50,000 deal, Chris's hourly rate is worth it :)

[@MarkSavant]

Diagnose the problem, so smart.

[@krisbrand354]

I'm a tradesman in the building industry who'd like to say your thoughts and suggestions have really helped me to deal with customers. Thankyou so much!

[@thefutur]

Thank you 🙏

[@lluvbullet]

Subtle, smooth approach to ridiculous cheap clients/customers. Thanks for the useful tip

[@rts3]

There's only so much natural charm that can be taught, but if you're genuine in your interest to truly help a client by following these principles, your own personality (personal brand) will sell itself. I first came across this video a little less than a year ago, and ended up using it for my own script with a new client. The recommendation I received after completing the project was my best to date: "Bob's consultation was absolutely 'spot on' in capturing my vision and design aesthetic because of his skillful capacity to listen, feel, and connect with his clients. He is passionate, creative, and has an outstanding gift for envisioning YOUR vision, perhaps better than you may see it for yourself." Those high-value questions make all the difference. Thank you The Futur and Chris Do for your continued pursuit in delivering this extremely valuable content.

[@thefutur]

wow. congrats Bob!

[@DarienFRodriguezDirector]

I needed this guys 15 years ago....

[@thebibleproof]

Oozing with sincere empathy

[@brunoumoffia6098]

I like the fact that you didn’t try to force her to pay NOW! Other guys will say you must make them pay on the call. Love your approach to allow them go check others and you can even help them make a choice on their pick. Fantastic 🙏🏽

[@melindalivsey1]

So good! I almost forgot how much I liked role plays.

[@thefutur]

Especially when you're not in them ;) Better to be a viewer with popcorn?

[@melindalivsey1]

YES!

[@Kamisama2be]

👈🏼 There's always somebody to practice with 😜

[@josesojo9769]

Especially when you keep breaking out of character and Chris gets frustrated lmao jk!

[@thercious]

That video with you guys doing the roleplay is one of my favorites! It's so damn good for maturing our "business side"!

[@lizard_like]

Role plays, examples, "copy my homework but not exactly" is SO. HELPFUL.

[@rba5935]

I've been watching Chris for awhile and just started applying all his key strategies to my business. Im a freelancer, Ive been dealing with so many lousy clients in the past 4 years, but now the application is working my way up and it's a new world. Thank you Chris. I would love to say thank you personally if i could. You're one hell of a smart guy. I had you to come along to build me up, know my worth and expand my skill unlike ever before. I enjoy my work greatly I stay up almost every 2 days.

[@thefutur]

Thank you

[@whiterabbit3451]

Your budget is a direct representation of how much confidence you have in you're business to be as great as it can be. If you want a watch go buy a Walmart watch but if you want a really nice richard mille you gotta have the cash to make it happen

[@michaelawonowo4168]

This is probably my favorite video from The Futur. I am always in this position Chris found himself in at the start; low-paying clients with ginormous expectations. Thank Chris; for breaking it down in a real-life scenario. Those classes of embrace and pivot make so much sense now.

[@pmpl34]

Do you guys know the feeling when you get a informationen/Insight that has such an impact on you that you think your head will explode(in a good way) - this video just kicked that feeling inside me. You guys are amazing! cheers from Germany!

[@thefutur]

Philipp Vogel glad to hear. Cheers.

[@good_abdool]

Gosh! Chris is too good 🤠

[@suryakantapradhan6935]

To be honest this is very awesome and today I learn a new thing about negotiation as a freelancer, thank you sir

[@iamshirleyt]

Thanks so much for doing this role play. I'm always struggling with having the money conversation. I heard of anchoring but I've never seen a demonstration of how to essentially ignore the anchor and turn the conversation around so that the client essentially sees the value of your price. Thank you thank you!

[@NibberKSmooth]

Very respectful, professional and ethical method which both clients can learn a lot from. There is always more budget, you have to diagnose the problem and make them realise how deep the problem is and how much it could cost them in unsold revenue. If it is still a no then wish them all the best and retreat.

[@sushimamba4281]

I've tried this approach. It almost always works - but in the buyers' mindset you must (IMHO) be established as someone with design cred and a great track record. Being willing to walk and even suggest cheaper alternatives is a good strategy. Usually takes them by surprise. Great stuff! Chris does it best!

[@GLYNDYER]

Well Chris, in the space of a week you have become my new go-to business inspiration guru and I didn’t even ask for your time.

[@thefutur]

Thank you.

[@GLYNDYER]

The Futur Chris, have you ever ignored the client anchor and then lost the job to a competitor and thought, crap?

[@jakecarroll2439]

Gary vee says 95-99% of people wont deploy his strategies. The futur is that 5-1% that is winning

[@peterxyz3541]

Verbal sorcery..............👍🏼👍🏼👍🏼. No aggressive techniques, no gas lighting. It was smooth. ❤️❤️❤️❤️❤️❤️❤️❤️

[@thefutur]

Thank you Peter.

[@ChillingStreams]

What would Chris DO? (Ask yourself everytime)

[@SilverHouseHD]

This was very helpful! Our clientele is predominantly luxury real estate agents! Many of them want to invest "minimal" effort (budget) into their marketing while expecting a "major" result. This really helped us to develop our approach when talking to those types of clients! Thanks!

[@nicholasinclan6844]

Wow! Business jujitsu at its finest.

[@mustaphanail2005]

Its really the logic here ..chris learn from the reality of the business ..you cant fix anything With 1k$ for a million dollars business.. Thank you so much

[@wayneartmann9766]

This one just floored me! I’ve watch this guy before, enjoyed his talks, even felt inspired by his words. But this just went to a whole other level...the psychology he just used in this role play was a low down trick that shames the client for not having a big enough budget to work with him. They feel like 💩 then he talks a game, builds them up, pushes his way into their financial, and then goes in for the kill. I am super surprised that companies actually fall for this tactic. In a transparent world, if you state how much your services cost up front then there would be no for the shadiness. 🤦‍♂️🤦‍♂️🤦‍♂️

[@Phasma6969]

People are still human, even if they're behind an organisation or company identity.

[@ZoomOut-BiggerPictures]

While this is full circle and top positive to us here in our circles, the answer to 'Is there anything that could be added' - could be: a stronger outline of : why does someone feel it's more of a support 'I'm on your side**' than a No? Because the person who says No so far at this stage, >> reminds the other person that they might make a mistake in their approach ( on 'how to value 'what, as pointed out in the dialogue). >> Fixing** that mistake is going to be big growth for the company who seeks Do's help. Even if the now temporary No remains for good and two parties never meet again and this particular business happens elsewhere.

[@LIFEOFADESIGNER]

Chris do is the master teacher 🙏🏾 Broke it down perfectly

[@thefutur]

Thanks.

[@mr.matiss]

It's interesting how her face expression changes when Chris explains the situation from other perspective and she understands that. Great video.

[@thefutur]

Thanks

[@marinaalvesteixeira5519]

So much knowledge for such a small amount of time. Just great.

[@mrsnack3118]

Omg that’s pure gold for me as a photography student finishing his exams soon. I always hated this eat or die mentality of most designers. Thank you 🙏

[@KarinaStavenes]

That was amazing! Very tactful, classy, and polite, but firm.

[@thefutur]

thanks Karina. I thought so too but apparently it's not the case for everyone.

[@wonderwoman66dp]

That was so effortless, like a peaceful flowing stream . . .

[@LuisQuinteroDuron]

This is by far the best one on one teach you have done and my special part is dropping the book quote. Confidence, background research you know how the cockie cramble

[@thefutur]

Luis Quintero Durón haha.

[@bohumilgutwein644]

Chris you are such a boss! You answer all these questions so flawlessly and simply just state what really is the problem and how you would solve it or try to help solving it. Clean, straight to the point and no bullshit. Great job man.

[@maimohamed3590]

Yeah this give me the confidence to deal with low budget clients , thank you 👌😊😎

[@thefutur]

Mai Mohamed 👏

[@Tom3c]

we deal with some of the low budget clients the same way too, sometimes they are just too cheap, or they just want to take advantage of you, even they completely understand what you try to enlighten them.

[@juliamb5]

Love, the format, the shots, the videography. Loving the care.

[@thefutur]

Appreciate it!

[@TalkCan]

Yes, this channel saved me, I almost gave up my design business, everybody said I got the talent but I just can't make it long term business, now I got my confidence back! Thank you! My One Punch Man of the design field XD

[@ThatCrookedMind]

So good! This really illustrates your embrace and pivot technique.

[@thefutur]

in action.

[@Martinit0]

Sales aikido

[@kjvitor]

Genius, I already implementing this and I just feel the releaf to let the clients I can't work with because they can't afford just go! And let the clients I can help and they can a fford comming in. I'm not a designer, I'm a copywriter and the principles of that positioning is as relevant as i use written words to sell my clients products

[@jachymmichal]

Thank you, this makes so much sense! I've always wondered what the 'I don't need the job' attitude looks like in a real conversation. "The client just dropped a 2000$ anchor." "Ignore that anchor."

[@thefutur]

negate the anchor. create your own.

[@StefanoPapaleo-TS]

Ignore for 2 good reasons: 1) the solution to their problem is worth much more than that anchor for them 2) they are not the ones doing the work, the thinking, the solution so they should not be the (only) ones who determine the price of what *you* do Funny how in freelancing and creative areas it is the client who wants to write the price tag but we don't go around paying what *we* want for a cinema ticket, a cup of coffee or an hour or parking or even a consultation with an attorney ;)

[@haza123b4]

@@StefanoPapaleo-TS *You do pay what you want for those things. Unless you are under duress.*

[@StefanoPapaleo-TS]

@@haza123b4 NO, you don't. Have you ever seen someone negotiating the price of an espresso in a bar? I haven't and I'm 49. Deciding not to buy them or going somewhere else is not what I meant and you know it. Try and hire a lawyer and tell him: OK, I'll pay you X. Now go and get me out of jail. And see how it goes...

[@haza123b4]

@@StefanoPapaleo-TS *The buyer doesn't typically set the price. They do set the budget though which ultimately means they decide what they pay. The price is typically more fixed in certain sectors and certain economies than the budget but many sellers do have the flexibility to alter the price if necessary.*

[@benjcomau]

This was excellent Chris. I take a similar approach and I find being human is half the deal in business. Great example.

[@irfana6549]

That talk was so smooth, she slipped from the client side to the agency side

[@thefutur]

frictionless

[@adrianmobley6805]

Wow, this is great. What I would've said immediately to a low-baller is that my clients are more discerning and consider factors other than price. But the points raised here are fantastic!

[@yinkababalola989]

Lord grant me this level of confidence. Amen.

[@ethandenton3393]

I love how honest and straightforward he is in dealing with the client. He's so genuine and decides to care about the client. Which was said in the video, but I am just so surprised!- and grateful, that these videos exist. I think they show what God meant business was meant to be like.

[@StephenLee529]

Empathy works both ways. It's is needed during the "difficult " conversations and those conversations are not always centered around money. I told my oldest yesterday that the difficult conversations usually center around a uncomfortable topic and usually talking about the subject in an empathetic manor leads to positive outcomes. Even if the prospect never buys their was a value add that gave a positive prospective for the future..."no pun intended"

[@KerrieRedgate]

So well done. Chris’ agency in this scenario would not be forgotten by the prospective client who may return, even a year later, when they have the budget to take yet another higher step. It’s a good strategy whether for now or later, and builds reputation. Learning a lot here -thank you, Chris!

[@Laquia]

God knows I'm going to need to learn a lesson from this video! Thank you guys for this video!

[@jebiiik]

Timeless business speach...Chris, you´re the MAN...thank you for this video!

[@thefutur]

Thank you

[@ajjames9065]

Would be appropriate to add some thug life glasses to a Chris Do still after this video.

[@thefutur]

We should've. Next one.

[@saimontes7159]

Please do more of this! It’s very helpful to see you in action handling objections and getting your message through.

[@nater51]

I'm interested in seeing the video where the client continues to deflect the budget question. I've actually had people tell me they need to explain the project to me to figure out their budget.

[@thefutur]

We're working on more content and course surronding objections.

[@nater51]

The Futur I wouldn't say "objective clients". More along the lines of clients that are "window shopping". A lot of the video role plays, are clients who answer the budget question right away when asked. I personally find that doesn't happen very often.

[@thefutur]

nater51 that is what is referred to as an objection. Not ready to buy. Looking for multiple bids.

​@@thefuturthey are ready, but they makes multiples bids for same need to have the lowest price for their needs. Simple!

[@homebusinessdad]

A Samurai's way of saying "no" without saying no. This is the ART of still leaving a GOOD REPUTATION while you engage with potential customer (PC). Love Chris Do, the **BEST** strategy for dealing with PC who 1. Don't have the budget or 2. Are not WILLING to invest the amount one is worth. I've WATCHED and read so many other ways of dealing with PC who haven't got the money for one's services, and THIS METHOD I prefer above them all, because there's empathy, there's honest, and it leaves the PC feeling cared for. To me THIS IS FAR more important than making the sale. This METRIC is far more important in my view. I've seen this BRINGS ROI anyway when the person is dealt with as a human being and NOT just a PC to sale too.

[@ItsJADA]

I'm about to present this week to a client and thanks so much for all the advice you share. For starters this one of the highest prices I've asked for based on past advice you have given. I'm really excited to learn and you guys are the best teachers. You rock

[@thefutur]

thanks Jada

[@jcjamlig]

Howd it go Jada if i may ask? : )

[@mig-bee]

Chris Do! You're the man! Thank you for dropping this knowledge!

[@daniel.adeyemi]

Wooow! So good. I have to watch this many times to internalize.

[@watchelucislay5728]

This video literally could not have come at a better time!!! Thank you Chris

[@LoopingB]

Learned more in 6 minutes than in 20 years of job experience

[@thefutur]

Wow. Thank you.

[@carolinele526]

love that you guys are fellow chillhop fans 🙌

[@thefutur]

Vibing.

[@Kenyatta.M]

Love it! Expressed genuine concern and interest for the (potential) client without lowering your standard (pricing). Love the music in this vid too! 🎶

[@MarketsMatrix]

Nice video! Chris is for sure one of the top negotiators I have seen. Here are a couple of key points for the viewers don't want to watch the whole thing. Key point 1: Chris "Didn't want the job" this is beginning of a push-pull method Key point 2: Chris dropped his own anchor, and notice he dropped the big number first. Key point 3: He finds out the problem, x-factor by asking calibrated questions (calibrated questions usually start with WHAT and HOW) Chris said, "here's what I heard you said". Super important line! Always want to make sure prospects feel HEARD. If the prospect feels unheard, you begin to lose rapport with the client. Key point 4: Chris does a great job of bending the prospect's reality. "the problem could cost you millions, yet you only want to spend $2,000 pounds to fix this problem." When Chris puts it this way, $2,000 pounds doesn't sound a lot of money now, does it ;) Key point 5: Chris attacked her pain threshold first then gave this prospect an "air-tight logic" (. So basically emotion first then logic. "If you could buy an insurance policy to stop this from happening, how much % would you spend?" Prospect replied with 30%. BOOM, he got her. 30% of a million is 300k, he was only asking for starting $20,000 range. Chris does an AMAZING job at bending his prospect's reality $20,000 sounded expensive, but if you compare that to a million bucks it doesn't sound that much now doesn't it?

[@zeitakulobusta]

Tbh if someone can't watch the whole thing then....you know the rest.

[@brotendo]

This is my favorite channel on how to be a used car salesman

[@coronelkurtz]

im 1 year late but my man Chris is dropping some FAT gold nuggets in terms of sales speeches. Im literally writting down this stuff on my notepad. Fire

[@joshuadillard8223]

OH MY GOD THIS GUY IS A BEAST!

[@thefutur]

Welcome to the Futur

[@muhammadnazaralinazarov9888]

MAAAN he is so good at negotiating! DANG his persuasion skills! I LOVE IT, finding your channel was a blessing! lol, I learn more from your videos than from my actual classes at uni!

[@tiberiuion]

I nearly fell out of my chair, I thought she said "I think this sounds like bullsh*t" at 3:25 😆

[@1993smallz]

LMAOOOO

[@GVNZXLEZ]

Lol I heard it right the first time and then almost instantly saw this comment and clicked it and it’s all I heard 😂💯

[@nahtalk1]

Dam, I am in constructions and this is gold. I see every day why I follow this channel. Keep up the great work.

[@thefutur]

Wow, thanks!

[@ribe3434]

6 minutes of premium advice.

[@SteveHasACamera]

So great to see this in the UK! Need more UK real-world stuff like this.

[@techstacker5361]

I was the idiot who would accept the $2000 a few years ago - no more of that bs :-D

[@jonathanjohnson7636]

TechStacker Exactly!!💯

[@productivitygod7887]

what? I've done it for like 40 bucks back in spring lmao

[@vasmajority45]

Send them to me I'm bumb enough to accept opportunity

[@MicahBuzanANIMATION]

I'll happily be that idiot to design a simple logo for 2K.

[@the_alchemy_method]

TechStacker what did you change and how did you break down their metrics and economics?

[@DzignrGrl]

*Mic drop* Chris Do!!! Extraordinary role-playing. The most important one yet, as this is such a common scenario designers encounter all the time.

[@thefutur]

Optima17 thanks.

[@JohnShaw_]

I don't even need a logo and even I'm sold! That was fantastic role playing and advice. Thank you 👏

[@thefutur]

shawmiester08 yassss

[@zimmhone]

This is a short and simple sales masterclass. Only worry is that we have to sell creative... STILL! Jeez, how do companies not get that today EVERYTHING is about creative. People are not buying your accountant, they are buying YOU.

[@eldexxo]

the more appropriate tile for this video would be: "How to respond to price buyers or low budget clients from the perspective of an already established name of the market with whom the client really really wants to work and is reluctant to search for other vendors and who is arguably inefficient at calculating marketing budgets in accordance to their own turnover - Roleplay"

[@thefutur]

I think youtube has a character limit.

[@thefutur]

Lol. You’d be blown away if you only tried. I coach hundreds of people who have far less experience who are able to successfully put into practice these concepts.

[@themoneybank]

hahaahahaha

[@mzamocele1631]

I don’t know where to start to thank you all the way from South Africa 🇿🇦. I haven’t had the guts to apply your teachings until recently. Keep doing a great job.👏👏👏👌🕺🏽

[@Giogiogio4]

What company would budget 2,000 to fix a Million dollar problem? Maybe the problem is the people the company is hiring? if companies want to save money above all else maybe they should just open a savings account and close down.

[@StefanoPapaleo-TS]

You nailed it! I like the savings account example a lot! It portraits perfectly the attitude of some. Sure, like Chris says, they realized it later thanks to the conversation. Yet, saving and cutting down costs for the sake of it often comes first and is the only driving force for some companies, from salaries to everything else. It is as if they saw a "X% OFF" flashing neon sign above everything they look at ;)

[@DanielDavidsonTheMan]

I'm in awe of your judo skills Chris. Utterly masterful!

[@thefutur]

Daniel Davidson thanks Daniel.

[@OCUBOX]

I guess this is better than laughing clients out of the room. I will remember this for next time...

[@pixelasm]

Stating your price is super important and if the client has not a feasible budget you have several options. I found Chris´ approach interesting to ask the "client" for a comparison of the assumed loss VS the amount she is willing to pay to prevent that. This makes the client ask themselves how they value their problem, which I think does not happen to often. Most times solving the problem is in the focus but not so much what benefits come after solving it. I think a positive incentive always outweighs simple problem solving.

[@michalwalks]

I think that Sarah, the client had no intention to go ahead with any budget...20k, 2k or even $10... It wasn't about the money with her, she had no business, no money, no problem to fix and if you keep on having meetings with this type of client you'll starve.

[@estoylaroca]

Will you though. I don't think honing your negotiating skills would count as wasting your time.

[@hectorroldan4211]

*Great advice and example,* just be careful and keep in mind a key component here in general (thinking on the long run). If this sort of things happens at the client's office or at some other place other than YOUR office: you fell on a trap of dishonesty and they made you waste your time. There is a difference between a client wanting to hire you and explore the options not knowing the specifics about your prices, VS a client having a fixed discount mindset trying to impose their limits. The second is always a waste of time no matter what kind of friendly advice you try to tell them trying to reverse the situation. This sort of things can sometimes be common, repeating over and over just making you waste time in meetings. SOMETIMES depending the situation or their honest intention (if there is one), it can be positive to have a client telling you their budget and then it's left to you to decide if and what you can do for them. The thing is, in some countries and cultures, companies are used to asking all the possible details from the service providers and requesting all of that in paper just to present the options to the management. In my country usually 3 are the minimum. The result is wasting time creating proposals on paper, paper matter but not in this sense, it becomes a waste of time. The vid is great, good advice and the acting instead of description of the method makes it better. It's just considering regional behavior what I want to point out.

[@GardenStateDigital]

THIS GUY KNOWS HOW TO SELL

[@abumekal]

I wish I can talk like this to clients, this is just amazing ❤️

[@alx81]

That’s not a low budget client. That’s a cheap client.

[@danieljohnsopardenilla997]

ok rich kid

[@lucasblanc11]

It’s true. If it was a low budget client they wouldn’t be baking millions