This is Ruining Electric Cars

The charging experience is just as important as the car experience. And it's lagging way behind.
Shot on Galaxy S23 Ultra

[@23ofSeptember]

I live and work in Japan and the first thing I notice when I visit Canada or the US is how things that are broken don't get fixed right away. So many things are "out of order" and there is a lack of pride in making sure things are working properly. Wow, since Yahoo featured this video, I am getting loads of messages!

[@thiskneegrow]

only difference is japan is 50x smaller than america with fraction of population and almost no cultural identities.

[@theachilles96]

@@thiskneegrow multiple differences. In US you have a govt that's fighting with each other half of the time, the country split in half and there's so much problems. But in Asian countries, we do what is necessary for the ppl

[@mikahina3909]

@@thiskneegrow lol. USA has No Pride in their environment in the cities except for their love for the concept of the American freedom. Everything is different, the size is just one reason out of probably 50000 things that make japan have more pride in making things work well

[@TheSkace]

Nobody uses all the chargers all the time and its not profitable. They will fix it when none of them are working.

[@mikahina3909]

@@TheSkace if americans were more careful with things and had respect for items being put to use by the general public like they do in other countries they wouldn’t break in the first place. In japan or any other good country, the guy on the opposite side wouldn’t even have used her charger because it wouldn’t be designated for that car bay.

[@zollotech]

Exactly this. We need it to be as simple as gas not to mention the 150kw supercharger etiquette with every other changer vs V3 250kw. Then all the different ones with electrify America and on and on. It needs to be simple and just work for everyone without knowing charging speeds, adapter differences, etc

[@evilcookiekiller]

This is nothing new with technology. Remember when flip then smart phones were taking off? Each had an individual charger specific to the brand. As time went on we normalized chargers. The transition and time it takes to get sorted out sucks, but it does get figured out.

[@Hans-gb4mv]

Because every gas pump is the same... oh... wait

[@jordanbloomfield]

If it gets to be as simple as Gas or Diesel, Lightning or USBC etc, then most people will be able to understand and either use adapters or easily find one of the two that work for their system, but until then we’re in the middle of the proprietary wars. Hopefully we can learn from the early smartphone cable debacle

[@overcaffeinatedengineering]

I agree. I think HD, 4k, etc are a good analogy. I think people roughly understand that if they have a 4k TV they can watch 4k content without have a larger standards discussion. If we could simplify to DC fast, DC fast+, DC ultra fast (or whatever), then we could much more simply understand, e.g. my Bolt is DC fast, so I don't need the DC ultra fast charger.

[@Muskar2]

Tesla's superchargers are even simpler than gas pumps, but yeah, I do agree that for majority adoption it needs to be so simple that it's almost impossible to do it wrong, I think. There's no way around diverse charging speeds since there's good economical and practical reasons to have different ones. But making a simple standard of colors and symbols to indicate the speeds would be a good start. Before we get a standardized plug, I think there should be clear signs telling the connector type and common things to do. The payment is the biggest issue though - it should all be standard credit cards or automatic payment from car communication.

[@suprPHREAK]

Too many charging companies, with too many separate apps. A plaza near me installed some new chargers, from a new company, requiring a new app and account. It has to be like gas: show up, plug in, tap to pay.

[@KristianRobertsen]

Absolutely. It is the same here in Norway, but at least CCS2 is universal so no adapter mayhem. Thankful I have a Tesla and don't have to muck about with the gazillion apps for each charging company, of which there are an insane amount (for 5 million people!!!)

[@enemdisk6628]

Exactly, they should aim to make it even easier and sexier to charge an EV than a petrol car.

[@Chris_1024_]

@@enemdisk6628 It actually is. At least here in Europe. I have one chargecard, and it works with >500k chargers in europe by roaming, just like mobile phones. Just not with Superchargers, they are not part of that pool of network operators working together. But back to filling up: Think about how complicated that actually is, for a newbe. there are several kinds of fuel, and if you fill up the wrong one, your engine and 6000€+ are gone. Still happens a lot according to germany's automobile club adac. If you leak it, you have to use towels or paper to remove the spill becasue it's dangerous. There are gasoline gloves to use on every gas station as that stuff is very toxic. Give a person that never drove a car an empty car and he shuld filll it up without help. Will he figure out how the nozzle work? What fuel to use? And then he has to go to the cashier and pay. The process is just preceived easyy becasue people learned it. And the learning curve on chargers is far simpler. They just have to be more reliable. In europe, all new cars have the same plug since 6 years, the odd one's liek chademo dying out. So just put your chargecard on the display, plug in and press start. No way to damage your car like gas cars have by selecting the wrong fuel. Easy payment. And if you got your own charger at home, NOTHING beats the simpleness of getting the energy for your car. Far more convenient than visiting gas stations.

[@coloffroad]

Just like gasoline stations 100 years ago and then even until the 70’s they would only accept their own company credit card.

[@leprechaunbutreallyjustamidget]

Seriously just put a tap to pay spot on it

[@jumpinjason]

This is literally killing the electric car industry. I have had an electric car for a year now and regret it; no charger of my own, rely on public charging and I’d say 75% of chargers are broken or not working properly. (Western Canada) Each charger works differently, no standardization. It’s a nightmare. My situation may be unique in that I am not a home owner and have to rely exclusively on public chargers. It also makes finding a place to live more challenging because I have to factor in proximity to a working public charger.

[@Ibrahim_B.]

Maybe try installing some solar panels at home and charge your car when your car is idle and the sun is out

[@youtubuzr]

Yup. It *really* turns people away, and rightly so. It's a hot damn mess.

[@AngryBoozer]

@@Ibrahim_B.I live in England, what’s a sun?

[@Ibrahim_B.]

@@AngryBoozer Okay yeah it depends on where you are living. Like here in the UAE it's really hot and sunny most of the year

[@louisleblanc2972]

maybe you should get a gas generator??? 😁

[@nicoferrari8]

Having to bend the cable in the perfect way so that your car chargers just like I had to do with my old phone charger is just hilarious.

[@Doze3]

Lol that’s I was thinking

[@pareshpanchal91]

Same here, I got really frustrated and bought a new cable

[@Tential1]

Lawl... I read your comment before seeing the footage, and the footage was far worse... Ghetto as f.... Rofl.

[@burnzy3210]

Never in all of my life have I heard of that happening to a petrol pump.

[@kyoko703]

"Assume the Fox viewing position."

[@ZacharySchulz]

This is spot on. Most of my family members would have one issue with charging electric car and never do it again until there were zero gas cars.

[@johnliu1176]

No issues with Tesla charging here

[@jeremyickes5699]

Waiting for regulated chargers similar to the type c standard

[@rmp5s]

This is my dad, 10000%.

[@HeathRS]

@@johnliu1176 Tesla is easier as long as you're using Superchargers. It's confusing beyond that for many.

[@bad65dad]

There will always gas cars electric catching fire can't put taking 8000 gallons to put out then catching fire later again in the tow yards.

[@davidcutter1030]

I once worked at an inn with two Tesla charging stations. One of them worked, the other was intermittent. The numerous calls to Tesla to replace this faulty charger fell on 'deaf ears.' As time progressed I would be faced with people who in one case, purchased a new Jaguar in Boston and drove north to Maine for the weekend. The inn offered free charging for electric cars. Of course, the Jaguar and the first generation Tesla chargers were not compatible. The folks who purchased the Jaguar had no idea on how to charge their car, or what was required to adapt their car to a Tesla charger. I was responsible to ensure, we always had a universal adapter, and could provide charging for any electric car that arrived at the inn. I found that the disconnect between what people were purchasing and how to use it was huge, and expectation on the part of the purchasers to be that of a gasoline filling station mentality. There needs to be a greater emphasis on training purchasers (on the part of car dealerships). Folks with money, buy electric cars, and expect everyone else to service their needs. Not a good scenario for the future of electric cars. BTW: In the period of two years, Tesla never responded to our requests for a replacement charger.

[@charles-antoineaudet1287]

So I work in a Volkswagen dealership and I’m in charge of the delivery. When I deliver an ID.4, I literally have to put in double the time to explain to older people how this whole charging thing works, it’s a nightmare for them to learn to work with the apps and everything needed to charge the car when they are not home. I get many calls from them after the delivery for questions around the charging process. I can totally relate to your thoughts on this

[@Ron_Boy]

It's not a problem for "older people." The charging stations quit working and then don't get repaired, just like in this video.

[@PaperMario64]

Reminds me of trying to teach my mom how to use an iPhone years ago when she’s never even used a computer. The learning curve is just way too steep.

[@adamrobertson7215]

I got the 20 minute rundown from a relative (who had just got an EV6) when I got my Tesla, and I’ve used exactly none of those apps or knowledge. So glad I went Tesla.

[@MakerInMotion]

@@PaperMario64 You can see why they fall victim to scams so often.

[@Chris_1024_]

I think the fuel up process is far more complicated. Several kinds of fuel, the nozzle, what fuel to take. If you would have sold them a gas car and they never owned one or driven one, that would be far more work to teach.

[@LearningFast]

Imagine if the hose at a gas station sprung a leak. They would instantly fix it before it became an issue. With these chargers they just let them sit broken forever before anyone even attempts to fix it.

[@pedro4205]

And bad electrical connection means a real fire hazard, even more on those high voltage chargers

[@WestCoastAce27]

Yep. Took multiple emails to ChargePoint to get 1 I occasionally use to be fixed. And the vandalism is a thing - a lot of bitter people defacing them.

[@platinum2t6]

Tho the hose is a simpler fix, this is a good point. Solution may be to have the charging stations manned instead of unmanned. Management by people that have an investment in the station. But are they getting enough clients for the cost to benefit ratio

[@zazudeguru]

@@platinum2t6 You mean robots not "manned" right? lol

[@WestCoastAce27]

@@zazudeguru he’s a Democrat. They’d want them paid $40/hr, full benefits and a union so they could FO and never get fired. Oh, and then charging would be more expensive than gas. 🤣

[@Spyder1]

This should've been for the main channel. The infrastructure around charging stations is something that really needs to be discussed in depth.

[@shawnpodraza]

I agree, EV makers are glad to take your money for their vehicles, and let the consumer deal with the charging grid issues. But would love an in-depth video about the issues with the existing USA power grid problems.

[@KarimTemple]

​@Jimmy Two Times did you just really really want to type something but couldn't think of anything good lol

[@KarimTemple]

@Jimmy Two Times you asked a question, so I guess the "counterpoint" would be the answer. The answer is no, they do not also do that with gas stations. Gas pump interfaces are standardized and open. Having to recite basic facts is sad and tiresome, so please in the future be kind to others by saying interesting things.

[@KarimTemple]

@Jimmy Two Times if they were responsible people who cared about humans, they would spend at least 4 nanoseconds putting forth the effort to cooperate on useful standards.

[@csabraxas]

@@KarimTemple i understood his point. You are being obnoxious. Get out more.

[@slick-riq]

I did a 3000 mile road trip in my Rivian. Once we left California, it started getting dicey, especially as we went into some rural towns. 100% of the non Tesla/Rivian charging locations had units that were down. Then once we reached British Columbia, high speed chargers were completely nonexistent (in Vancouver on top of that). So charging from home is great, if you have a Tesla and stick to the interstates you’ll be ok…. Otherwise the infrastructure still has a long way to go before EVs can be more than a round trip commute car. Which is justifiable for 99% use cases. Just need to also have a gas powered long range vehicle as well.

[@piperofsimms]

Hello M, Always such good info from you. Enjoyed the Ocean post as well. Thank you. Tucson

[@adamfrost9048]

As Google Maps is adding more EV features into app, they should add a star rating system for chargers and include that data in route recommendations. The charger manufacturers could also look at that data to help determine which chargers really need something fixed.

[@dnegel9546]

just add a type c adapter to a car.

[@janeblogs324]

2:57 he just exposed a scammer was charging his car with this lady's charger. Its an age old petrol bowser scam

[@qwerty112311]

Tesla and slowly rivian are the only manufacturers with their own charging networks. The rest are owned by third parties and they don’t give a flying fuck.

[@thebubba1]

They dont care....... investors and the government spending our tax dollars are dumping billions into the charging infrastructure with no incentive to maintain it.......just get it built.....tesla is the only one that makes an effort.....im not a big fan of tesla either by the way but i almost never hear of one of their chargers not working

[@scno0B1]

@@janeblogs324 except. it wasnt charging soooo no

[@ravon]

i’ve had the same experience with non-tesla chargers and like 70% of the time it’s such a convoluted process. they gotta fix the charging infrastructure asap!!

[@MattiaMonticelli]

Who? Who has to change the charging infrastructure? That’s the problem.

[@Maurazio]

@@MattiaMonticelli regulation, make plug n play (or something close to it) mandatory and roaming between providers mandatory at a fair price. the industry will then figure out the best solution.

[@TK-gd9td]

@@MattiaMonticelli governments have standardized tons of things. building codes so everyones doesn't use random fucking parts for homes, internet standard protocols, etc. it's a matter of time like everything else when the problems arise that standardization will be pushed by government bodies.

[@gerokron3412]

@@TK-gd9td We´re talking about global standards, concerning a multi-billion-international-industry. It took 50 years to apply standards to electrical systems worldwide, and that was back in the days when things developed much, much less rapid. Forget about governments setting standards which also would take away the possibillity of development and technological advance in the field of charging, as it would cement a certain...well...standard and keep it from changing. The only possible transition from petrol to electric cars is a disruptive one, locking out a big part of our population from individual mobility. Unfortunatelly this probably is what to do, considering global warming and it´s devastating effects on people all around the globe.

[@ionutdanielserban9498]

@@gerokron3412 I know this is gonna bounce like a football from a wall for all in this thread......but ill give it a go. How about thinking less selfish and a bit out of the box. Forget about global warming and do it for practical reasons? A car, used or new starts at 300-400 bucks a month....... (purchase price, taxes, inssurance, repairs, fuel). It's 25-33% of my monthly salary. That's more than i pay for my mortgage of a 90m2 apartment. I'm the one that represents 80% of the population. There's nothing more i would like than good public transport and tell car sellers to shove their new car up their ass. For half the price that 80% population bracket pay for a car, would be more than enough to have not good, but excelent public transportation and maintained in mint condition. Im talking a bus every 5 minutes, and at rush hour every 3min. As a secondary effect you drastically reduce traffic for every1, and would you look at that!!!!, emissions and global warming too. And those situations 4-5 times a year, i pay 50 bucks a day and rent a car or a van, or anything i need. But hey..... why do that, when we can have shitty and convoluted individual mediums that cost an arm and a leg......

[@JeffTiberend]

Thank you for this. I don't have an ev. But, I would like one. It's just nice to hear about you helping someone who doesn't know how to make the charing work. I've seen so many videos on bad charging stations I keep wondering how less knowledgeable people will cope with these janky charging stations. This message has got to be aired louder so that these charging station companie and the ev manufacturers will become more concerned with customer friendly equipment. It would be cool if someone started an ev charging company that actually offered full service charging for the newbs because this would help troubleshoot when the charges aren't working.

[@markstewart7559]

I went away to a popular holiday area in the UK last summer. I did my research and in the local area / town there were 3 rapid chargers. Whilst we were there we needed to top up the car and found all three rapid chargers out of order, according to the associated app comments, it had been out of order for 18 months! We eventually found a 22kw charger at a hotel that we were able to use. We only saw one other EV whilst we were there, which says it all. This was in North Devon, England in the Bideford area.

[@MRIWILLPLAY]

I used to work for a car charging company in the UK and the whole industry is a mess. Basically a bunch of large companies trying to install as many charge points as possible that will break after about 2 years because the products haven't properly been tested. Our customer service desk was full of people complaining the app didn't work, the charger won't start charging or the charger is stuck in the car.

[@dandymann333]

Crap all crap was told about charger witj in a mile of my home went there to see what was there 1 worked 4 broken will wait to get ev

[@kayc7442]

I find your experience outstanding

[@vkman34]

Why would companies install as many chargers as they can knowing that they will break soon? That's like deliberately sabotaging your own income stream.

[@dandymann333]

@@vkman34 greed

[@MRIWILLPLAY]

@vkman34 because they thought they could make a profit before they broke. They also want control of the space, so other companies can't put their chargers in.

[@erionniii]

This happened to my father in 2021. He leased a Polestar, and he loved it to bits, he was always excited to take me for a ride or show it off to his friends. He drove it all the time around the city, but he's also the type of person who loves doing 1 day road trips, driving 200 miles in a day sometimes. Obviously he had planned for charging along the way, but 9 times out of 10 a charger was broken, or the charging speed was horribly slow. And after 2 months he got fed up with the thing. Even though he loved it so much, he ended up rolling over the lease to a gas Volvo...

[@itsme123669]

200 miles in a day is a lot? Lol, that's a short trip in the Midwest US

[@overcaffeinatedengineering]

That's unfortunate. I find Polestar's infotainment is one of the better ones out there (I've never driven a Tesla, but I understand that it's probably the best when it comes to navigation). If he couldn't figure out charging with built-in navigation and calculating the best charger to go to, it's probably still too complicated, or the charging networks still suck.

[@Elmamaguebo16]

@@itsme123669 right lol i do a 700 mile trip twice a year from Cincinnati to conneticut while only stopping for gas

[@waynelevett3632]

He just wasn't ready for them yet, the electronic world is a bit hard to grasp if your not savvy with it. Maybe he should have charged at home when he's asleep. Like most EV owners do.

[@andrasbiro3007]

@@waynelevett3632 Did you even read the post? He did figure out what to do, but the chargers were broken or slow, and he can't charge at home on a road trip. If you think it's unlikely to find so many broken chargers, you are wrong. Unfortunately that's the reality in the US, unless you drive a Tesla.

[@FreedomIsMyReligion]

That's the main reason I got the Volvo xc60 recharge (plug in hybrid). It has a small range (about 60 km) but I can easily charge from my 110v garages outlet. I commute no more than 30 km daily and if I ever run out of battery, I still have a 2.0 l turbo ICE that can take me anywhere. Until the charging infrastructure is reliable, I will not fully adopt EVs.

[@ArtOfHealth]

I have the E Transit. Just bought it Saturday. It has been plugged in over 24 hours. I started with 44 miles of charge or range and now at 10, it is up to 86 for range. I will get the Level 2 with 2 30 amp breakers charging at 48 amps. This is painful.

[@SurferSandman]

That was the experience my dad had when he rented a Model 3 from Hertz. He couldn't end up charging it and returned it after a day. Very interesting to see a real world example of these frustrations. Also good on you to be so helpful. :) Many people would just ignore these people in trouble, at least here in socal.

[@nikolamirchev4232]

The finicky charging where you need to twist the cable really reminds me of the time when everyone had wired headphones and at some point the sound cuts, so you start twisting the wire around your phone to find a working “angle”. Let’s hope soon there will be a solution!

[@nowake]

I have the same problem with an air compressor from Harbor Freight. The cord is produced by the cheapest possible manufacturer, and depending how you twist it, will lose electrical contact internally. It's too frustrating. Just make them properly, please.

[@Kalvinjj]

@@nowake Yes, and replaceable. Like, connectors on the device's end please. There's SEVERAL standards that allow locking ones, waterproof or whatnot (heck there's connectors for stage lighting that can resist 155°c). The cable will eventually break even if it's better quality, but at least this way it's simple for anyone to replace it. Not to mention fixed cables make transporting the device an annoyance.

[@alphaxfang]

Somewhere in europe they have wireless charging that as efficient as wired charger... It can solve a lot of things...

[@summerslider2487]

Bluetooth charging 😮

[@frostbite3820]

That just means there is a short in the cord

[@markallen4514]

I just bought a Tesla Model Y. I’m in my 70s and I live in the Palm Springs area with many others born long ago. the problems you describe are not just a generational thing. Lots of people my age have Teslas and other EVs. But every single one of my peers I talked to knows about the chaos of non-Tesla charging. All of us have the wherewithal to install level 2 chargers at home. And, we all have time to deal with the problems of charging. My children (who are in their 20s-40s) see EVs as being too much of a hassle due to the charging issues. They are short on wherewithal or time or both. As you said, this is killing EVs not because you can’t deal with the problem but because dealing with the overhead of charging is simply not worth it for busy people.

[@puhoyzzee4364]

Thanks for your input

[@theanonymousone9668]

It's like a flagship phone, bruh. You buy the case BEFORE you even buy the phone so you'll have protection on day one. That's where they jack'd up. Infrastructure should have been there FIRST

[@joshiepooh]

@@theanonymousone9668 That's ridiculous.

[@joem9751]

Honestly, that's only a Tesla owner problem. Everyone else is on the same page (with the exception of LEAF owners). Bolt EV, VW Id4, the Mach-E, and everyone else all have the same standard charging plug. Evgo and Chargepoint are now "the standard", the pendulum has swung, Tesla lost that "monopoly" in my opinion. I have a Bolt EV and have zero problems whatsoever. Between EVgo and Chargepoint, I have never had any issues.

[@LosPlatanosDeLaNoche]

That is a very great point! I would personally say a lot of people I know in my age group (20+) ironically don't want to deal with electric vehicles because of how complicated they find charging it is. P.S. I dont know why I have never seen nor remember the word "wherewithal" in any text I have ever read but thank you for this gem. I am inspired... nay, even determined to use it the next time the opportunity to sound fancy arises!

[@troyboy1900]

I would consider myself a tech guy and we had a Tesla model Y for a while. We did most of our charging and home, but one of the things that got really frustrating while charging on the road was realizing that there are shared charging spots. Sometimes if someone is parking next to you, it will share the same charger and double the time it would normally take to charge. It made road trips very interesting at busy chargers.

[@Harper599]

That's true for only V2 (150kW) Supercharger, though. And even though there's still many of them, Tesla have been installing V3 (250kW) chargers exclusively for over two years now. Those do not share the power with other stalls. V3 are the majority right now, by the way. Old V2 eventually will be upgraded to V4. On your navigation, you can choose V3 chargers to avoid power sharing. Just navigate to charging stations that are rated to 250kW, those are all V3.

[@JAM8CNSUN]

I am in South Broward County, Fl (Ft Lauderdale area). I have been in this same experience; The charging infrastructure is bad. The charge point chargers at Walmart are frequently broken and busy. Several times I had to travel across town to charge. I tried helping people; several who had rentals took their cars back and others were just disgusted. I installed my own at home and dread traveling because of the issues.😢

[@illusivedestroyer909]

I think this is one of those points that deserves a main channel video that not a lot of people would consider at a first glance and how the charging experience is similar to how phones used to charge with a billion different connectors, some that were really finicky and some that needed adapters to work with other phones

[@youraveragebreakfastcereal5285]

The connectors aren't really the issue. It's no different than the apple (lightning connector) and literally everyone else (usb-c). You have one player, Tesla, with tons of share doing their own thing (NACS) and literally the rest of market using the CCS plug. Even Teslas in Europe use CCS2! The real issue is availability, reliability, and capacity. The chargers really aren't where you need them, or they're the wrong ones (level 2 when you're in the middle of nowhere and it should be DCFC), or if they are there they aren't working and if they are working they're being used. When comparing to gas stations - an infrastructure that has been cumulatively building over the last 90 years, EV charging has a lot of ground to makeup, very quickly. The Inflation Reduction Act and NEVI funding were designed to help, but right now the financial incentives are for automakers to sell cars and for no one to build chargers. We really need to build like 20% of the gas station infrastructure that we've built in the last 90 years in about 2 years to make EV charging as easy as plentiful as gasoline refueling.

[@rono33]

@illusive destroyer But you could USE your phone while it charges, And if you weren’t happy with the charger you could buy another for 10 bucks, worst case you could buy another phone for 500 or borrow the person’s standing next to you, and neither of those two situation‘s really left you and your family stranded over something you paid over 50k for. Not to mention it’s a lot easier for a manufacturer to create and pump out 1 million new five dollar cables versus building and installing 1 million more superchargers in the city. No your little lightning cable versus USB-C incompatibility is not even close to being the same thing dude.

[@mclovin1071]

MKBHD has really grown into a remarkable well balanced voice for the masses.

[@brettsherman7810]

Tesla not converting to the industry standard is and will continue to be an even greater problem. Yes there was reason originally, but to not convert over now is simply stubbornness.

[@Zedus-rl9hp]

@@brettsherman7810 CCS1 is awkward and flawed.

[@janegoodall1837]

I still remembered when he kept saying the retro nintendo console Virtual Boy was augmented reality, and couldn’t pronounce Nvidia right.

[@Glenhh]

@@brettsherman7810 They changed to the standard in Europe (the standard that got designed by german manufacturers after Teslas standard). But the real problem is something else. Don’t blame the only company that is doing something. Blame the ones that do nothing. All the other manufacturers put close to zero dollar in the charging infrastructure. VW was forced to build Electrify America and the rest is payed by the tax payer. Only Tesla is using their own money to make E-Mobility work. But yet people sh*t on them without thinking for a second.

[@brettsherman7810]

@@Zedus-rl9hp The Tesla charger is superior, but unfortunately they didn’t open it up to other manufacturers so it forced the development of CCS. An inferior universal standard always beats a superior proprietary one.

[@CMRock-xx8wx]

@autofocus where did you get that awesome black camo hoodie?

[@Piaszczota]

That's a good point you make!) I think it would be good if these issues are highlited more often so that they would be fixed quicker. We also miss good feedback opportunity to log these issues and be aware when they are fixed

[@gigglehertz]

When I got my Model 3 I basically gave my Leaf to my mom for an about town car. She loves it and wants to take it to further away places but it's at the edge of her round trip range. She asked where she can charge up but I told her seriously don't even try. She is VERY technology challenged and just getting her to download and install plugshare was an experience I never want to repeat. Trying to get her to open and keep track of accounts for the various charge networks (let alone at her age just not losing the cards/fobs) is basically impossible. I know most people over 50 will just never bother. My dad wouldn't use a microwave for 20 years because it was too intimidating. Yeah there are people like that.

[@d05wtt]

I’m turning 53 tomorrow. I consider myself somewhat tech savvy all my life and even then I won’t get an EV until I have no choice. Watching these kinds of videos of the problems and issues of EVs have completely turned me off of them. I hope that changes someday but meanwhile there are too many ICE vehicles that I want to own before I go electric.

[@normang3668]

Most car owners, aren't 'car people.' I used to work at a car rental company. A lot of people totally feel out of place in an unfamiliar vehicle and only really know their own vehicle. . . It becomes significantly worse for those who've been driving the same Oldsmobile for the last two or three decades and who haven't sat in the driver seat of a modern vehicle before. People eventually reach a point of getting tired of having to learn new stuff, especially if it's something you've gone through most of your life never previously needing to know, and you're not even sure why you have to learn it now. . . I've had elderly people sit in a new rental car, and genuinely start having a panic attack, or flat out refuse to take the vehicle because it was so alien to them that they didn't think they could learn to drive it. . . And these were gas powered cars. Add the extra discomfort of having to learn an entirely new system for 'refueling', and you can bet it'll be a hard pass for some.

[@MrGeary08]

@@d05wtt New things require learning new stuff, why not try to understand something new so that you can improve?

[@adriannoguez1941]

My Dad is over 70 years and has a lot of problems with tech... but electric cars is awesome for him because he charges at home and he is afraid to drive long distances so everything is within range and he avoids the gas station hassle, he just plugs the car and thats it. Not for everyone.

[@TheNewGreenIsBlue]

@@adriannoguez1941 So... he gets around the problems with the charging network... by not using it.

[@deoeers]

Appreciate you being honest and not avoiding this topic. It’s definitely the biggest limitation to mainstream uptake.

[@alex99398]

Great comments and no question, this is 100% correct. As an aside, the video on the Galaxy S23 Ultra is really good (thought you were using an iPhone). Keep up the great work

[@h82bcold]

Thank you for taking the time to talk about this issue. For the record, I would really appreciate it if you dive deep into all the "boring" aspects of electric car ownership. Charging, maintenance, buying versus leasing, app locked features, etc. Really anything and everything that's outside the norm for those of us used to traditional vehicles.

[@Yachtzeee]

The charging infrastructure is becoming a huge talking point by a lot of youtubers. I realized this after owning Tesla’s for years and then got a Bolt for daily commuting. I tried to roadtrip my Bolt less than 500kms and it was not enjoyable. I really can only suggest one brand to friends.

[@adam33555]

Yeah tesla or bust if you want to leave town

[@samusaran7317]

@@adam33555 Myopic

[@Mrbfgray]

Meanwhile our tax dollars are flushed down the toilet creating more garbage chargers to retard EV adoption.

[@XLoaferY]

@@adam33555 or BMW, Mercedes, Audi, Porsche, Kia, Hyundai... This really depends on where you live

[@FlipBoxStudio]

@@XLoaferY , No. Until all those other brands can use all of Tesla’s charging stations or directly match it with their own Tesla is the only real option. Specially since Tesla’s can also use all other public charging options along with their own robust and convenient charging network. You cannot possibly fully understand this advantage if you’ve never owned a Tesla.

[@PDLM1221]

You are right we used to live in New Jersey and there are chargers everywhere, here in Myrtle Beach they are hard to find? A couple of new ones have been installed but the State is lacking chargers.

[@syrukean]

Great video. Glad this was all covered. There's a lot of infrastructure questions unanswered while most car manufacturers are going all in on electronic car production

[@charlesdubose9064]

As a 3-year Bolt lessee, I can completely relate to everything you said. Every few months I make the same 700-mile round-trip to see family, and after two years I thought I knew where the good charging stations were and which ones would give me trouble. However, the last two trips I've spent more than two hours each way dealing with faulty chargers at what had previously been trustworthy stations. My conclusion is that the supply of functioning chargers has in no way kept up with the demand, putting more strain on what's already built. On top of that, when I take the Bolt somewhere I haven't been before, it's always a learning experience figuring out where the good charging spots are at my destination. Usually there aren't many, and many of the ones that do exist only have Tesla plugs. Which is why whenever interested ICE drivers ask me about my ownership experience, I always recommend that they buy a Tesla if they plan on road-tripping. The charging situation for everything else at this point is iffy at best, and dreadful at worst.

[@barongerhardt]

Thank you, this is a useful critique.

[@Juanchoo_133]

As a current bolt owner I completely agree! I started driving more since my girlfriend moved and drove more and started figuring out the charging spots. There’s a walmart in front of where she lives and it had an EVgo, a few months ago they took it off for some reason and it’s really helpful since there isn’t a supercharger for another 12 miles. I had to find another DC and became frustrating. I still love my bolt but I don’t reccomend an electric car for road trip which is why I have a gas car on the side for further distances👍🏻

[@Enforcer_WJDE]

Good read. Now i know why i should hold on to my gasoline car until Aptera releases their SEV.

[@PumpUptheJam81]

@@Juanchoo_133 same issue. I went with a Tesla and the issues stopped. The payment sure as hell went up though 🤦🏻‍♂️. Loved that bolt though!

[@sugonmaballs]

Well now you can stop recommending Tesla as well since they still have the same unreliable charger issue as evidenced by this video.

[@joaquins8767]

Absolutely spot on. I have pulled up to an "Electrify America" charging station that showed all 4 chargers available and none worked. People had put sticky notes on it to say "Don't work". Or you pull up to a charging station and when you go to plug in, the screen comes out of hibernation to say the charger is unavailable. It is frustrating, especially when you plan a longer trip and chargers show as available but really are not. My EV is just for around town now since my home charger runs off solar and is dependable vs the public chargers. For longer trips I just use the old fashion gas car since that infrastructure is solid.

[@johnlesoudeur3653]

Gas cars are still "in fashion" for most people lol

[@SteveHolstein]

I don't have an EV but it sounds like the people who manage the charging stations also manage the air pumps at gas stations - half of them never work.

[@kayc7442]

You can bring gas to a car but you can't walk carry electricity to an EV 😜

[@mikezappulla4092]

@@kayc7442I can though. 🔋

[@jayay5881]

Great tips !!!

[@StarwoodTech]

In the early 1900's, when the model T came out, people had a similar issue. There weren't alot of pumps around, and the ones that were, were technical and dangerous to use. It takes time for the infra to follow, but our society has gone through this before and no one now really remembers the early days of gasoline car adoption.

[@Purple__]

I'm so surprised how there are so many different charging techniques in use in America. Over in the EU it's basically all CCS2, I've never had to be concerned about a charger not matching my car. The only frustrating thing that is unfortunately true over here as well is the unknown and wide range of prices they charge per kWh. I recently just plugged my car in and got charged 1.09 EUR/kWh, which is roughly 3 times what I'm used to pay. It wasn't even a fast charger

[@_B_K_]

I enjoy your videos. You are calm, not doing bunch of jump-cuts and "what's up guyzzz!!!!" stuff. Very informative and easy to watch -- good job.

[@martymarl4602]

Hahahahaaaaaaaaaaaaaaaaaaaaaaa...not the "what's up guyzzz!!!!"...thank you, that's annoying AF when most youtubers say it... MKHB does say it most times, but calmly

[@WV-HillBilly]

I couldn't put my finger on what I liked about these videos, and I think you nailed it. WHAT'S UP GUYZZZ IT'S YO BOY HILLBILLY HERE COMIN AT YA WITH A BOOMER THAT CAN'T WORK HER CHARGER, AFTER THIS WORD FROM OUR SPONSOR!!

[@markunwin2313]

Except for the hand in your face ending

[@marshallborges9606]

@@markunwin2313 Keep your face at least a foot from your monitor next time ;)

[@OMGWUNSIU]

The charging issue will catch up. The lady in your story has no business driving an electric car unless/until she understands the basics of charging. Can’t tell you how many people i see these days that are unable to simply change a flat tire. Personal responsibility actually comes in handy, more people should familiarize themselves with the concept. Or as Forrest Gump says, “stupid is as stupid does.”

[@BrianGuitars]

I've driven 100% electric for 6 years now and this is the biggest thing holding back adoption. When I had a Leaf I had 10 different apps on my phone for different charging networks, half the chargers were broken or had some convoluted way to get them started. Tesla on the other hand you plug the car in, it charges and you leave. That is the way things need to work for things to really take off. The cars are amazing but with charging we're still in the Betamax VS VHS days.

[@mintvilla2956]

It would help is Tesla ditched their own special connection (like they have in the rest of the world) and then you wouldn't need any connectors. Then it would help if they opened up the American supercharging network (like the rest of the world) so other cars can charge at their locations. Tesla might be "showing the way" but at the same time they are also making the problem worse for any American non tesla owner.

[@Alex__9922]

Fortunately in Europe there is a main standard for fast charging (ccs2 combo) so the majority of ev doesn’t need any adapter (also tesla here use ccs2 combo). In addition to this at least in Italy all the major charging network/provider (aside for Tesla supercharger) are interoperable so you can use one app to operate 99% of public chargers and even buy kwh with a subscription just like with mobile phone provider to reduce to half or less the price of electricity

[@JetBen555]

@@mintvilla2956 All the auto maker can adopt the Tesla's standard without paying any royalty but for some F'up reason, none of them do it.

[@josevazquez1042]

@@mintvilla2956 It would help if you just bought a tesla

[@cbatiau2528]

@@JetBen555 too late for that … the world has gone CCS

[@cyberoptic5757]

In the early days of gasoline stations, each distribution point had station atttendants. Pay people to stay there and help, - or at least be available and within a 5 minute response time. On site would be best

[@MRE-lp2ze]

I’m glad this video came up a year later because it is still relevant. Had to help a couple at an Electrify America charger at a mall near Round Rock TX. They ended up renting an electric car because it was the only car available in the size they needed. The rental car company didn’t explain the charging basics nor were there instructions in the car. Both the rental car companies and the charging networks need to make this an easy experience.

[@AdonisNesser]

Completely agree. As an engineer I don't mind the little annoyances until they pile up, but for the average person even one bad experience trying to charge is enough to calcify someone against EVs because they're just not ready yet for mainstream

[@Elemblue2]

Your just not busy enough yet. There comes a point where you cant afford the bs.

[@huge_balls]

I'm one of those rare EV owners that has zero ability to charge at home. I rely 100 percent on public chargers. This video is really important and I agree 100 percent.

[@BAFiusRUS]

Why get electric car if you can’t charge? No gas station on your island you live on? Sht

[@huge_balls]

@@BAFiusRUS I just fell in love with the way it drives 😂

[@djr11472]

This, but the other way around. For me, I always charge at home and have a bigger car for road trips so I am much less impacted than many others, but even for me, I agree that this is an important and not much discussed issue.

[@jimv1983]

I don't think your situation is that rare.

[@DoNuT_1985]

@@jimv1983 Yeah, for example company cars as a benefit but no option to fit a charging station at home, i.e. due to your landlord or because it doesn't pay off to install one for that purpose.

[@ChrisAdaline]

We own two Teslas, so when I visited the UK and a transportation strike was imminent, we rented a Model 3 on Turo. First, it was a big surprise was that there’s no cables on the chargers and you carry your own. The huge problem I had was that since I didn’t have a UK phone number and/or credit card, I couldn’t use any of the chargers I came across besides the Tesla ones.

[@jimgraham6722]

Thankfully in Australia we standardised years ago on CCS2. It mostly works well, isnt hard to use.

[@shuric1983]

I love it that you and Stradman are bringing attention to this issue at the same time. That's definitely the next big obstacle for EVs to get to mass adoption.

[@WeTheDylan]

The entire country of Canada has around 150 Tesla superchargers. If you don’t own a house with a charger at home, you probably don’t own a tesla because the logistics are ridiculous.

[@KyleHubb]

Ever heard of Out of Spec Reviews? Stradman just jumped on the bandwagon.

[@shuric1983]

@@KyleHubb no i have not

[@ZeD69420]

Nah. Have you seen how cobalt is mined. They used kids to mine that toxic shit. There are many issues with EVs that need to be solved before a mass switch over from fossil fuels.

[@LIONGOD]

they have been the biggest problem with electric the whole time though

[@gordogato1379]

It would honestly be so cool if you would do a "State of electric vehicle charging infrastructure" (working title) video once a year just to provide some historic context as to how the infrastructure is progressing over the year. The video probably wouldn't do that great, but I still think it would be cool.

[@ScottRothsroth0616]

I would watch that.

[@LarryRichelli]

out of spec reviews has a video just out as he had a twitter pole going on peoples charging experience and this video is the results.

[@lcdrugo]

If you're interested in retrocomputing, you've probably heard of the 8-Bit Guy. He also occasionally does videos about electric vehicles and he did something very much like what you described about three years ago. kzbin.info/www/bejne/ipTSfXaKoLJjr9U

[@NonBinary_Star]

Good idea!

[@ScottRothsroth0616]

@Zaydan Alfariz That's unfortunately true.

[@paulpavlou9294]

I live in Sydney Australia and it’s the same deal here. Our state government is pushing forward and ramping up infrastructure however what’s out on the streets and on the highways is barely adequate. I am fortunate enough to have installed a home charger and driving my Cupra Born EV in the city just makes sense, the car is brilliant around town.

[@kuribojim3916]

I believe that here in Australia we already have regulations to ensure standardisation of charging systems (i.e. your EV will work with any charger). I think this is critical for the success of EVs. We can’t have different brands with different compatibility - that’s a nightmare.

[@bigstick6332]

This is 100% right. Imagine if each manufacturer needed a different gas nozzle.

[@ArtOfHealth]

Diesel, Gas, Hydrogen are all different. 100% right.

[@staycgirlsitsgoingdown2]

Exactly, that’s basically what these chargers are. All of them need a different app, it’s so stupid. It should have been made a federal mandate looooong ago that any public charger needs to be able to be activated on the station with a credit card and no app/RFID card whatsoever, I know that’s the way it is now for the installation to qualify for federal funds but 90% of the existing ChargePoint chargers only accept ChargePoint cards and it’s so hard to explain to non tech savvy people how to deal with Apple wallet/use the app

[@NSUScooter]

This is why I keep saying the lack of standardization is a giant anchor on the entire EV industry. Chargers need to be standardized. Even better, the actual batteries need to be standardized so they can be swapped between manufacturers. The notion of auto companies manufacturing their own unique batteries is just as silly as auto manufacturers trying to get their own oil.

[@jimbuskist3190]

@@NSUScooter BYD Bring Your Dollars $$. Latest Batts and T, if you really want to go ski.

[@germanhatchback]

It still shocks me here in New Zealand. The goverment is offering thousands of dollars worth of rebates on electric cars but in most towns you could count on two hands how many chargers there are that are publicly available. Although basically every single town has at least one or two chargers. There is way more gas stations than there is even singular charging ports. We are seriously lacking behind...

[@germanhatchback]

And for most people as you said, its just too hard to learn all the new ways of charging. Electric cars need to be for the consumer not the prosumer. NORMAL everyday people need to be able to use the chargers without having to read hundred pages of how tos or even wathc a video. Gas is easy, shove the filler in the hole. Once it stops your done. It needs to be that easy.

[@korakys]

As a New Zealander I'm concerned that Japan seems to be going down a different charging infrastructure path than we are...

[@JackMott]

You don't need a charger in town. You need them between towns. and at apartment complexes I guess.

[@JackMott]

@@germanhatchback With gas you shove the filler in the hole, pick from 1 of 4 gasoline types and you better now screw up with diesel! Then you have to credit card, zip code, etc, deny the car wash. With a Tesla supercharger you just shove it in the hole and walk away.

[@guadalupe8589]

@@JackMott Firstly, diesel is CLEARLY marked green and the nozzle is quite far away from the gasoline nozzle. Secondly, pressing the gas type takes fractions of a second. Thirdly, pushing a zip code or pin is quite easy and quick. Pay cash if it's too much for you. And lastly and MOST IMPORTANTLY, it's the same process to fuel up ANY CONSUMER CAR, unlike EV's (Tesla vs everything else) Also, only some gas stations have the pump ask if you'll like a car wash. Plenty of one's don't, go there instead

[@SibrenFetter]

That was a very interesting video. I wonder how much of this also comes down to the differences between countries. I can't say I ever saw or heard anyone ever complain about chargers not working in the Netherlands. Then again we do pay a lot of taxes (which is good) and these kinds of things tend to be fixed quite quickly. Nevertheless there are definitely barriers here to overcome. Please make more videos like this.

[@Rebel9668]

I live in rural southern Indiana and I, to this day have yet to even see a public car charger. They simply aren't around me anywhere. Not in the small towns around here anyways. I'm sure there are probably some in Louisville, KY, 35 miles to the Southeast of me but I've never noticed any on my drives there.

[@rhealisa9268]

I work as a product designer for a company that creates both hardware & software solutions in the EV charging space - This is such an incredibly important video. We’re working day and night on figuring out how to support our App users through the physical and software constraints in the industry - but the fact is that it’s all going to take some to figure itself out. Gas industry has had decades of testing and trials to a point now that we don’t think twice about getting gas. Good design is invisible! But we’re at it, I promise you that! Thanks again Marques!

[@reasons4171]

Thank you

[@sammer2587]

I'm curious, Rhea. If we can pay for gas, food, bar tabs, etc. by simply swiping a card, why can't that be done with EV chargers? (Especially just copying the gas model). We don't need apps, RFID, or any of that. I see it as over-engineering, or just trying to unnecessarily force people to download and use apps so that the company can make money off them later or prop up their # of app users. Where am I wrong? (I must be or someone would already be doing what I'm saying.)

[@Gnrnrvids]

Your first issue is starting with an app. Why should the user need a smartphone to interact with your charger? Gas industry just focussed on getting liquid into the car. Initially handled by a service station attendant and then later by self serve. No apps or other things needed, just roll up put the filler in, fill up and then pay. electric should be no less simple. Plug in, fillup and pay.

[@D.S.handle]

Or rather old design is what most people have learned long time ago.

[@rkan2]

@@sammer2587 To put it as simply as possible - the problem is mostly money (credit card fees and terminal fees) but also a huge portion of the problem comes from managing PCI DSS (credit card providers) certification. It is a pain in the ass, especially when your chargers are slow and you have some minimum cc fee. That is why everyone is trying to engineer their way around it and make money by making larger transaction at once on a website (or otherwise) to not have more than half of the transaction go to fees. With some RFID solution you also don't have to worry about costly cc terminals and the maintenance of them AND the PCI DSS certification. Would you charge 2$ with 1$ credit card fees OR Would you charge some account 20$ with 1,20$ in fees and then use the app/rfid/whatever?

[@jzdaboss]

Recommending the lady to just go to the supercharger 5 mins away is definitely the best advice, even if they have to wait in the car for 15mins for it to charge, it would've added more juice than if they had plugged into the chargepoint and shopped in the mall for 2 hours. They are better off supercharging, then coming back and park in a regular spot for shopping.

[@42bill]

The simple answer to all of this is only Tesla cars have supercharger access (currently) and don’t even try any other type of charger.

[@jzdaboss]

Yeah and unfortunately other manufacturers would rather use the inferior CCS standard (which has the exact same problems as the J1772 in this video) rather than the superior NACS connector

[@VojtechMach]

Isnt this just a shortcut to buying new batteries every 5 years? Very green indeed.

[@bweiman1]

This weekend my wife got a spike in a tire 4:30p on a Friday. A tow truck was dispatched and dropped our Y at a Tesla service center…that wasn’t open and didn’t open on Saturdays. We attempted to call Tesla service several times. Finally, we got a notification on the app saying that they would send out a service crew and either fix the tire or replace the tire the next day. Neither of us were at the car when the service tech showed up, he deemed the tire ruined, and replace the tire. The next day I picked up the car and the flat tire warning did not go away. So we’ve paid for one service call and now Tesla wants us to possibly pay as much as $500 for another service callto deal with either the sensor, being broken or not even replaced when the tire was flat the difficulty of dealing with a service center that you cannot speak with is frustrating to say the least. You need to write a clip on how to deal with this situation with at least frustration as possible. What could I have done different?

[@MashabaZA]

In South Africa our main challenge will be finding charging spots. local malls may have 2 or 4 but that's for up to 5000 people who could park there. Our national electrical grid is bad in general with loadshedding. Our saving grace will be a national grid of chargers along major highways with fast chargers. I have only seen 2 from Jaguar and Audi travelling to the coast (over 600 KMS from here.) Years before we even get Tesla here.

[@MrAshwinChauhan]

You've absolutely nailed it with this one. The charging infrastructure should be just as important as the car's themselves. No where near at the moment.

[@savedfaves]

Here's how it should work: Buy car > add your credit card ONCE to the Settings app in your car > approach an electric vehicle charger > get out of car > plug charger into car > car charges the battery and charger charges your credit car. Car and charger handle it all. Each charger should have a phone number and tap to pay system as redundant backup ways to pay for charging.

[@Semmster]

It is just as important. The one manufacturer who seems to understand this, Tesla, acted accordingly. We just have to wait for the 'competition' to catch up. Competition.. yeah, right. Left up to them there would be almost no EVs worthy of the name today. They had to get scared that they would lose their lunch money in order to do even the little they are doing now. Not to mention those manufacturers still openly in opposition to electric mobility.

[@sabregunner1]

The infrastructure is my issue with the changeover to EVs IMO.

[@Adrian-jn9ov]

​@@savedfaves That's the reason the EU made CCS 2 the port you have to use. The next thing is that ISO 15118 (plug and charge) should be required by the EU, which VW is trying to do. In the meantime, it is starting to get implemented. VW wants that you can put a few charging cards in and your credit card. If you plug the car in, it automatically selects the card that charges for the cheapest. Germany forces that charging stations build after July this year need an option to pay with your banking card without making it a lot more expensive. Plug and Charge should be implemented in a few years, so before the mass adoption of EVs really starts. That the US didn't enforce a common charging connector was a mistake. Either tesla makes their connector truly open source communication included (their port is now kinda open) or CCS should be the standard. Tesla could have pushed in 2014 to make it THE charging connector, including communication. If they had open sourced it, but they did not. What they didn't do. In the EU they had to change every supercharger to CCS and the US would be even more expensive. Or teslas are going to be the cars that can only charge at superchargers and a few other charging station that think it is worth it to have an extra cable for or you have to use an adapter

[@ScubaSteveCanada]

No phone number at the EV charger to call for assistance? Don't take advice from a stranger if you can call for assistance.

[@jeffii9890]

There is a book called, "The Design of Everyday Things." It essentially points out that many engineers don't design things with the end user in mind and of those that do, they don't know how. What usually determines how quickly a new technology becomes mainstream is how quickly those who know how to figure how to use it *_AND_* how to explain it simply to others start adopting the tech and providing feedback to the creator of said tech.

[@robinspanier7017]

as a engineer i can tell you why: because its not your job and no one cares if you care. i am always asking for usability help and no one bothers. so i shit something that works well with bad usability, get my money and move on. realy annoying

[@StrixyN]

Great book! This is why I think every executive of every company out there that makes automatic faucets for public bathrooms should have nothing but those faucets in their homes.

[@jeffii9890]

@@StrixyN 100% lmao

[@bartsimpson1597]

If you have Marketing Product Managers in place, this doesn't happen.

[@jeffii9890]

@@bartsimpson1597 Yes it does. I'm in marketing. Most departments are filled to the brim with idiots.

[@stevenlee2528]

Expat living in Shanghai. I’ve done a bit of road trips too and the electric charge network is outstanding. The speed at which the tech and infrastructure gets upgraded is amazing. Two years ago, most chargers were maxed at 90kwh. Now, more and more “public networks” are at 160kwh or higher.

[@brunes007]

As someone about to get their first EV I would LOVE for you to start doing reviews of charging networks on AutoFocus. Bringing more focus on the different networks - and ranking them competitively - is the only way to get to improvements.

[@Sandwich137]

Don’t.

[@Jetsfool27]

If its in the budget get a Tesla, alternatively if you can charge at home over night do that instead This issue WILL piss you off lol W Tesla these issues are essentially gone

[@overcaffeinatedengineering]

Electrify America, then EVgo. ChargePoint stations are typically owned by the property owner, so it's completely subject to the individual owner's level of maintenance. My personal experience is that they tend to work, but I've read lots of horror stories. That said, ChargePoint is creating a new hardware maintenance program for property owners to help improvie reliability, but I don't know how long before that shows.

[@AvB.83]

100% agreed. Add to that that every fuel station has a roof, is brightly lit... at least here in Germany, most of the public charging ports are in the middle of nowhere, no roof, no lights, no snacks, not even a litter bin. You're usually quite a bit away from anything else, fully exposed to the elements...

[@chrish7336]

Thats because in Germany your in the middle of nowhere just driving from place to place. At least anyplace I have been there.

[@kevinl4687]

Same here in the states. They’re all in the back of giant parking lots

[@bananajuice3143]

@@chrish7336 average American generalizing a whole country based on his experience

[@chrish7336]

@@bananajuice3143 Are you saying that driving from city to city you don't drive in the middle of nowhere? THank you for the geography lesson.

[@whatjusthappened3179]

That's exactly how I feel when I need to charge my Zero at a charge point.

[@GrumpyOldTech]

Spot on, in Australia the charging infrastructure is still woefully inadequate. To make matters worse, two commercial operators have recently announced they are pulling out of the AU market because it is uneconomical. EV’s certainly have a place but the effective use case here in AU is greatly compromised by the lack of infrastructure.

[@FBMaximUm]

That's totally true for the charging. I am in Finland, where's charging infrastructure is quite good, but still all the time some problems comes out with charging

[@FrancisAHammond]

My girlfriend works for an electric car leasing company. We had and ID4 to test out and when it came to charge it, we had to go to six (6) separate chargers before we found one that worked, and when we got there, we were right at 1 mile til empty. That experience on its own didn't fully disuade me from buying electric, but it has definitely delayed it until I can own my own house to put a charger in it. Definitely agree that the infrastructure needs the most work.

[@leanderzulu3494]

Get a Tesla and this will never be a thing

[@GOmegaPHD]

fuck that shit lol gas car your just on your way. maybe in 10 years when our government gives a fuck we will have a good system.

[@leanderzulu3494]

@@GOmegaPHD Tesla already solved all of this

[@Mrbfgray]

And that's an ID4 which only works half the time. 😄

[@Neojhun]

@@Mrbfgray Nah Chattanooga built ID4 work fine.

[@IEJ7654321]

This genuinely ruffled my feathers. I know the frustration of trying to explain technology to my parents. And I know the pain Marques went through.

[@thevincentlim]

You must have been the person at 6:36

[@davidpinontoan3429]

When ur iPhone Cable is scuffed

[@davidpinontoan3429]

Car charger*

[@alvareo92]

The strange thing I’ve noticed is that most people aren’t tech savvy-yes, even the ones who grow up with it. They just know how to use the apps they use daily. It doesn’t even matter if devs try to make the experience friendly for regular people because they barely even read the messages on the screen they just want to click away to the thing they want to do on the device

[@sylvaing1]

I'm 60. I dread the day that I will not be able to follow up technologically wise.

[@sigviscious]

I rented a car to drive from SEA to Vancouver BC, and they upgraded me to a Subaru Solterra. It was my first EV drive, so I thought it was cool at the time. Drove up without any issue, and parked at my hotel with maybe 1/4 charge left. However, I failed to confirm if my hotel had chargers. It did not, so I couldn't charge overnight. Tried to charge the next day, but most (if not all) charging stations around me were Tesla-only. Leaving the next afternoon, I decided to forego the urban chargers, and tried to find something on the way back to the US border. Keep in mind, I'm down to 1/8 charge, so I'm trying to stay close to the freeway. All I found was a slow charging station with a 1-hour limit. It charged the car back to 1/4 full. Decided to head for the US border, figuring there'd be better charging infrastructure in Ferndale/Bellingham. Thankfully I was right, and it only took 30 mins to charge to full. Lesson learned - EV's are great, but they require some thought and foresight to make up for the lack of infrastructure. Until charging access, dependability, and usability become as easy as filling up at any gas station, there will be frustrations.

[@SpineGevity]

You are 100% correct. My last 3 rental vehicles were E-cars: Ford MachE,, and the Ionique. My hotel had a single charger that was being used by a Tesla. I got lucky on day 2 and finally found the Ionique adapter which appeared to be working ( I noticed a green flashing light) at least to a person who is totally unfamiliar with the charging process. The next morning, I realized the car had not charged at all. I still don't know what I did wrong. The other 2 times I rented a Ford MachE, they did not supply ANY adapters in the trunk of the vehicle. No charging could be done. Although I have not yet purchased an Evehicle, I am a big fan, and consider myself to be an early adopter. I can understand the frustration and outright anger from people who want this to work. I'm sure this issue was part of the consideration by Hertz selling off a big part of their Tesla fleet - maybe as important as their stated inventory devaluation rationale.

[@markmckaig7235]

Great point. The charging infrastructure here in the UK is not keeping up with the number of electric cars that are now on the road. I have owned mine for just over a year, and I have noticed that the chargers are getting busier and more of them are not working as I found out today when I tried the charge. If a petrol/gas pump was out of order, it would get repaired pretty quickly, but chargers seem to take a long time to be repaired.

[@adamek9750]

There’s no way the 2030 ice ban is not gonna get delayed.

[@random27]

One of the problems still is that people just move to another and they lost revenue for 1 slow charger. While a pump looses loads of revenue. And will be fixed quicker. Also, we need a simple way to ping the owner to say its out of order. And send that info to other drivers. Nothing worse than your smart car/app sending you to an out of order charger, while it's saying there are free spots

[@WadeMade]

Agree 100%. The service is very important. Funny story, 50 year old me joined Sam's club today. After tinkering with the app for a bit I felt I had a handle on it. Went to the store scanned and added a few items to my cart then paid in the app allowing me to bypass all the miserable lines. Honestly it was the best experience I ever had shopping in a store. But I still can't see my parents figuring it out.

[@levicjackson]

The scan and go at Sam’s is a game changer. Not standing in those lines Saturday afternoon is amazing.

[@TiaNadiezja]

I have an older Nissan Leaf, and I love it. I have also basically completely stopped trying to fast charge it - between how rare Chademo has gotten, the fact that like half the times I've tried to fast charge I've had to make a tech support call, how often the few Chademo chargers that do exist in my area have been broken by vandals, and my small battery being relatively quick to top off, I just go to reliable slow chargers when I need to charge away from home.

[@helomike7000]

I'm in Albany, Oregon and our only charging station is located at Walmart. It's a Electrify American and has 4 charging stations, 2 of the 4 have been out of service for over 2 weeks. All four stations are D rated so that the most I've gotten is 85 kW. I love my Volkswagon ID4 but the charging situation definitely needs work.

[@christiaanburger2205]

Hey, Chris here from China. I've been thinking about buying electric for my next car for some time and I have been asking Chinese owners around here, especially concerning Chinese brands such as Geely, Aion and others and this seems to have already been solved by sheer number of chargers per square Km. They might have 10 chargers in 1 mall and then 1 block away they will have another 6 or 8. So even though 2-3 might be broken at the time you go there, you'll have enough charge to get to the next one. Also, if there is one or two that are broken, oftentimes they get reported on the app that they use to charge with and this ends up getting replaced within a week or less. During the Chinese New Year when many Chinese people drive back to their hometown, usually the gas stations are an absolute nightmare and traffic can make you sit in one place for a few hours or more, but this I saw that they had added portable charging busses. Literally mobile chargers that could charge up 4-6 extra cars at a time depending on their size. It seems that they saw the infrastructure was lacking during the holidays and they made sure to have a backup plan which seems to have worked well. Also, this video might be 8k, but I definitely feel the video quality took a hit when compared to the iphone.

[@davidsavage5659]

I work on planning for the transmission grid, and you should really do an interview with somebody who works on these issues in your area. They're a lot thornier than most consumers, even enthusiast consumers, believe.

[@jonkee2842]

P

[@paulmielke7678]

Sure, engineering is hard. Building computers and operating systems is way complicated too. But his whole point in this video is that the customer shouldn't need to care about that. Fortunately there is good news happening "as we speak". Check his video on the first experience with Tesla chargers being opened up to non-Tesla vehicles. There are some people who know how to make this work.

[@deeharper1364]

@@paulmielke7678 Also Biden is ramping up charging infrastructure, hoping to ease the charging problems.

[@reaper_san1962]

if only you knew if only you knew

[@Jonjones520]

Exactly. No one can figure out how to get the power for electric semi charging stations in key parts of the national freight transportation network if it’s in a super rural area.

[@ReflexVE]

Fully agree with this. Just got a Jeep Avenger and while the infrastructure here is good here in Portugal the experience is not great. The Miio app covers most charge stations but when a charger doesn't work it's tough to figure out why. Nobody has tap to pay, it's app or bust which someone borrowing my jeep wouldn't have set up. I love my new Jeep and it's range is good enough to avoid anxiety but the charging experience is way more confusing than it should be.

[@lonestar9513]

What do you think about Hybrid Evs, because my step siter has one and it completely shuts down because it ran out of battery, and it's been sitting in our drive way since.

[@Dave_Outside]

You mean a regular hybrid car? It runs on gas primarily. The electric engine is just an assist. If it’s broken down, there’s something wrong with it or out of gas. Lol.

[@lonestar9513]

@@Dave_Outside bro your a life saver, cuz I just realized we never tried pouting gass in it , to se if it works.

[@RahulKapoor9992]

That charging cable bending to make it work really sounds like old phones with wonky chargers, or stuff we would have to do to properly get an electric guitar plugged into an amp to get the sound right. Totally relatable.

[@Shetty404]

Reminds me of the days when most phones had micro usb ports and as they started to age, you had position the charging plug in some strange angle to get it to work. If electric cars have this problem too then we might as well be better off with gas cars for a while.

[@darthsirrius]

I only charge my car at my house, mostly because I never take it any farther than I need to to be able to do that, so I've never even tried to charge it at a charging station. Even though I've had the opportunity to do so, I didn't do it simply because I didn't want to have to screw with accounts and all that other BS, so I can totally see why someone would be totally turned off by an experience like that.

[@whatsgoodmyguy4391]

Yup..: that’s why I drive a twin turbo V8 😊

[@sirchewiee]

I want an electric car but I would never buy one unless i had a garage to charge it in or at the very least a spot at work.

[@coen071993]

I think home charging is part of the problem. At lot of people simply don't even see the problems or at least don't experience them often. Most regular people, at least around here, barely ever drive further than a full charge will allow. In fact, they often love it. They say "oh yea no more trips to the gas station, I just come home and plug it in". I honestly just fear the home charging will cause there to be a relatively low amount of public chargers, which usually doesn't even have to be a problem as obviously there is supply and demand, but I can't help but imagine massive wait times at chargers during the holidays or something when there are suddenly a lot more people who want to travel further.

[@coolknight99]

Do you not take your car on trips?

[@Tilly850]

Absolutely! The chargers AND the service centers need to support the cars. Just putting cars out there isn't the whole picture. Us older folks can be very frustrated by the tech, adding apps and all that...even the smarter more savvy of us. I'm seriously wanting a Y, but am hesitating due to these issues.

[@boxorfurnace]

I love history and the phenomenon we’re seeing today reminds me of what was happening when the world switched from horse and buggy to automobiles. No gas stations, flaky automotive technology at that time, lack of infrastructure (paved roads), people’s unwillingness to accept automobiles, etc. it took about 30 years (and a build out of infrastructure and technological progress) for the public to fully embrace the automobile and even then a lot of folks were still nostalgic for the horse and buggy.

[@PappaMike-vc1qv]

THANK YOU! It warms my heart and soothes my soul to hear someone younger than me admit this. I consider myself a highly Tech proficient 65 yr old, and I have given up trying to plan on charging anywhere else but home. After owning a plug-in hybrid for about a year, I drive it in HEV most of the time. As much as I love driving in electric, I can’t recommend anyone get an all electric car for now or the near future. There are so many ways that I would have to change my life to accommodate the car and when you get to a certain age you realize that every minute is precious and I do not have the time or energy accommodate shabby engineering. I honestly feel like ev charging companies are just taking tax dollars and making back room deals to get stations up but don’t care at all if they actually work and rarely maintain them. Politicians talk all day about spending money on infrastructure but unless you enforce a basic standard it will never be mainstream. And I am just not into enriching the richest guy in the world to inflate his already voluminous ego.

[@CoCoFantastique]

Good take!

[@Thewaterspirit57]

Two things need to happen for sure… Better charging infrastructure and maintenance, and lower cost. Cuz like….. if I am able get a hybrid someday, I don’t want that hybrid nature to be ignored for its entire lifetime usage. I’d want one of those, because the gas powered part would help during the winter, while the electric powered part would help during summer. Even with how much more green electric cars are, those parts just end up becoming useless in terms of gas powered cars…. Because the infrastructure is bad. So we either improve everything to do with electric/hybrid cars…. Or make useful and reliable biofuel cars, so the use of normal fuel doesn’t build up and Impact the environment when everyone can afford a car again.

[@marvin4827]

That the truth that all the eco warriors seem to ignore... Full EV 's are not practical for mass usage just yet. It's all marketing scam at this point.

[@marvin4827]

Owning a tesla is like driving a cell phone. Owning & driving a car shouldn't be so complicated. All that tech is too complicated for simply driving a car & using basic features.

[@ogzombieblunt4626]

​@@marvin4827 Its very much not complicated

[@harsh8426]

A big proponent of EVs and I absolutely agree with you..when people mention these charging issues, it’s disheartening! 😞

[@Waimotu1]

Yeah it feels like 2 steps forward, 3 steps back, very disheartening

[@Dulc3B00kbyBrant0n]

half of ev chargers dont even work they arent going to put more.. Ev is a fantasy and a scam being pushed for control

[@JustBadly]

Easy to enforce with LAW. After all the .gov is making ecars law so wtf is this idiocy. EU has ordered usb3 for all phones so they can do it. We all want to make good deal out of this but turning the business week into a religious trek is just backwards.

[@vchunster]

Same issue at work, 1000s of chargers at work, 5% of the chargers are in all different states of being non functional. Some will unlock, some will let you plugin, some will charge for 2 minutes, some will charge for a hour. It doesnt help when corporate only has 2 employees “maintaining” thousands of chargers on multiple campuses.

[@Fasnic]

As an American I had never drove or charged an electric car before... I was in Norway and asked an attendant at a station in the middle of nowhere (I had driven south out of Oslo) how to charge my rental... It was easy once explained to just scan the code on the charging station and use the drop page to pay. But I also have 25yrs in IT.

[@JonE5FPV]

This has happened to me multiple times at every Mall Charger known to man. You can be going to the mall to buy an entire new wardrobe and still spend more time in the damn parking lot trying to get it to work, only to do the most embarrasing walk of shame into the mall never having gotten it to start even after 47 minutes of messing about. Shame chargepoint and every other charge station.

[@MG-im8ku]

Sounds horrible. lol That'd be enough to get me to reconsider my car. I'm the type, I don't have the patience or calmness to deal with that sort of thing. If something as basic as charging a battery becomes a difficult task, I'd just give up on it. I got more important things to worry about and spend my time on.

[@LuKiSCraft]

@@MG-im8ku Exactly, lol. That's why I bought a Tesla and not a different EV. The Tesla superchargers are underappreciated. No apps. It always works. And they are always 150-250kW

[@MG-im8ku]

@@LuKiSCraft I'm not even sure about those though. My local mall has a row of about 15 tesla superchargers. More than half of them are always broken. lol Walked by so many people in the parking lot yelling at the chargers for not working lol It's gotten to the point where ICE vehicles are parking in the spots of the broken tesla chargers, since no one can use them.

[@LuKiSCraft]

@@MG-im8ku Whoa, really? I have NEVER seen more than 1 stall out of order. And even that only happened once (15 of the 16 were operational). Which supercharger is this?

[@MG-im8ku]

@@LuKiSCraft Yeah, I always find it ridiculous. Not sure if you meant which model supercharger, not sure. Can check next time I'm at that mall. If you mean where, it's a trendy mall just outside of Toronto. Recently made popular by a video of a guy driving into and through the mall at night to rob a few stores (just happened last week) lol

[@SalemTechsperts]

Rich Rebuilds did a great video where he drove his Rivian from Virginia to Florida and then back to Massachusetts, highlighting the issues he had with the charging infrastructure along the way. Really good video that dives deeper into the first-hand experience of where our EV infrastructure is at right now.

[@sabregunner1]

And that's a major corridor.

[@dailybow9910]

Rivian he said. 🤣🤣🤣 Bro - these motherfuXkers are dead.

[@brianabbott6239]

Yup. I really liked the R1T, but as my main vehicle I don't trust being able to find chargers when traveling. Tesla has the only charging infostructure I trust. Heck in the Bay Area it took me forever to find a CCS charger to test my CCS adapter when I got it.

[@rallyguy132321]

There are several videos with the RT1. One almost became stranded due to every station being out of service. He was able to plug into a 120V at a hotel for free. Currently if I wanted a road trip EV, I would not consider anything other than a Tesla.

[@Sal3600]

This is why cybertruck will win

[@KurtRibakBass]

Really appreciate how this channel has straightforward presentation and no gimmicks

[@tunafishjoe]

Yes. My cousin rented a Fisker for a long road trip in the dead of winter. Didn't know about range drop in the cold and the unreliable/slow non-Tesla charging network.

[@drcondor]

I would also like to share some experiences from Poland. So I do own a Plug-in Hybrid which is mostly charged at home. I have one app for the charging network in my home town, but whenever I travel to a different city I need to download another app, register, and add payment details to start using it. Basically in every other city there is another charging network to which I need register to and I ended up with 6 different apps to charge my vehicle. Hardware-wise I didn't experience any issues like you, but the fact that I need to register to another company when I'm traveling is kinda annoying

[@xeon2k8]

cant you just use plugsurfing? though i agree that payment/apps are idiotic, im not sure why we cannot get card payment reader built-in in the charger itself, like in the gas pumps.

[@Killerpixel11]

@@xeon2k8 You get that more and more now. The problem is the same as it is with plugsurfing, tho: compared to provider accounts, the prices are OUTRAGEOUS. I recently saw it at a BP pulse station, since they have to declare the on-demand prices now. Had I charged without an account or with plugsurfing, I would've paid almost 10€ more for my whole charge....just for not having an account with them.

[@xeon2k8]

@@Killerpixel11 geee... then situation is more idiotic than what i thought

[@redboyjan]

Reminds me of ATMs for that bank only back in the day, not every bank card

[@xpreame3406]

would you consider a video guide to the infrastructure available in the US? coverage, which cars connect with which stations, etc? we're looking to get an electric car next, but the infrastructure seems a scary mess to deal with

[@justohird5685]

Just get a tesla

[@frozenflame900]

Only infrastructure that’s currently feasible is Tesla’s unless you’re charging at home 99% of the time

[@20motu08]

I recommend the video from Technology Connection and Under Dunn on KZbin, excellent collaboration

[@kyoko703]

Sounds like a video for Climate Town.

[@Applejaxman]

bot

[@michaelsmithers4900]

A lot of times on those charge point handles if the tab breaks off it won’t charge. If you prop up the thumb trigger it will charge, though somewhat dangerously…

[@SergeyDemidov]

This is so true. Even with PHEV I'm struggling to charge it most of the time because it either requires proprietary RFID card which I obviously don't have, or a separate account specific for a certain network, requiring an app or whatever, or it just doesn't work for any reason. In the end of the day you just need to carry at least a few charging cards, make sure you have payment methods attached to each, and hope that at some point it will work when you need it.

[@Mocorn]

I've noticed the exact same thing with the charging posts outside our office. They're the good kind with fast charging but at any given point about half of them actually worked. The worst part is that there's no way of knowing until you plug it in. We came up with a solution though. We duct tape a big black trash bag over the ones that doesn't work and this makes it very obvious to anyone looking at them. This in turn makes people call the company and they're forced to come out and fix them. Since we started bagging the posts things have gotten better.

[@codycast]

The trick is putting a black trash bag over one that DOES work so you always have one available to use.

[@kde5fan737]

@@codycast LOL, you stole my comment! I was going to say that you will start seeing black trash bags on all kinds of working chargers but they won't be broken, they are just being "reserved" for some selfish person.

[@MyEthan1998]

I completely agree! Electric chargers are the backbone of EVs and their availability and reliability play a crucial role in the adoption of EVs. Without a proper charging infrastructure, owning an electric car becomes much less convenient. Manufacturers have to start recognizing this and start increasing reliability and reducing complexity. That's one main reason why I'd get a Tesla over other EVs any day, despite the cool features coming out with other brands.

[@johnpalmer5131]

This particularly true if you move away from major metropolitan areas. As far as I am concerned I will stick with either ICE or Hybrid for now.

[@Neojhun]

@@johnpalmer5131 WTF No, as long you live Under 60 Miles of a populate area near charger. Most likely home in low population area have plenty of space to install a private Level 2 charger. Having a private chargers negates the need to use a Public charger for like 60 mile circumference. This is doable because the battery Range on modern EVs are soo good.

[@pbs36]

I don't think this is much of a manufacturers' problem but a regulation one. We need laws to standardize charging in every way, from ports to paying methods and access. Every single charger should be accessible to any vehicle and driver with just any already existing standard paying method (no registration/account needed). Would anyone accept that some gas stations were only accessible to people that were members of some service or owned a specific car brand?

[@rono33]

I ordered Tesla because of their Suprercharger advantage BUT I fear the inevitable -> just wait until more superchargers start charging non-Teslas and more and more EV‘s start bottlenecking even Tesla’s supercharger network since charge point, EA and others are all broken. Tesla network already is getting crowded with teslas lined up in some areas. Try adding non-teslas to that line. A MASSIVE bottleneck is coming. And what about all the people who will charge at home at night? Eventually, it will be like millions of people attempting to run their high voltage clothes dryers all at night at the same time. TREMENDOUS strain on the grid that America isn’t built for. Can we say rolling blackouts? I can’t believe more isn’t being done sooner. Remember this post 5 years from now. Or sooner.

[@cl1924]

As an engineer we have a saying “if all else fails read the instructions”. This means that if you have to read the instructions it was not designed well. So I agree, not everyone is tech savvy, nor should they have to be to use products to better their lives or other peoples. This is one of the fundamentals to product development - I believe anyway.

[@pacificcoltrane7652]

What you've described is pretty much the litmus test - not only for EV's but for most products that rely on newer forms of technology: if it doesn't work for Grandma (without significant explanation) then it hasn't been thought out well enough. It needs to be simple, obvious, and dependable.

[@TedInoue]

100% spot on. 🎉 I have loved my EVs but, as an engineer, I can handle these issues. But buyers shouldn’t need tech support to do something this basic. Not ready for prime time!

[@TedInoue]

@@jeremy-b honestly I love mine and wouldn't trade it in for any other type of car. But they are hitting mainstream and the charging infrastructure for anything other than Tesla is atrocious and confusing.

[@PieroBonamico]

THANK YOU! This is the topic everyone should be talking about. We rented an electric car in France. When we picked up the car it only had a 50% charge. The first charger we found was broken. Before long we were limping from one slow charger to the next trying to figure out how to get each network to respond. After the first day, we had it down, but it was a bit stressful. Fast forward. Now we have a Lightning, and I find that I’m often fussing with the chargers. Ironically I was finishing up at a ChargePoint station and a Polestar pulled in. The driver flagged me down. Turns out she was from Mexico and had picked up the rental earlier that day. She couldn’t get the app to work and had been thwarted at another location. She was at 10% and had about 200 miles ahead of her that day. She offered to pay me cash and use my account. I was happy to help, but also worried about her travels in the coming days. It’s winter here in Vermont, and getting stranded in a rural road when it’s cold can be dangerous. I think that manufacturers need to make people watch a video like yours before they sell an EV. The inadequacies of the charging network are significant and I can only imagine how much worse it will be as more and more people get their cars.

[@Alphoric]

Manufacturers need to stop getting cobalt from mines that use child slavery

[@noitallmanaz]

Why would someone rent an electric car knowing they had to travel 200 miles in one day? That seems dumb.

[@ShovelMonkey]

@@noitallmanaz that's because *they* are dumb. Stupidity is painful full, just not painful full enough.

[@rigg4146]

hold up. you have to connect to your phone to charge? for a technology that is being pushed so hard they sure dont make it easy to use. I don't think I could ever switch honestly, I like simple tech. I drive an old subaru legacy manual 6 speed and it has everything I need and not much of what I don't need, I can even completely turn off traction control when I need to. I really dont want all the fancy stuff you find in new vehicals, there is no electric option for people like me that just want a reliable car without tech shoved in every orifice and there is absolutely a market for it. it just needs to stop, go, have heat for the winter and windows that go up and down. I really dont understand why they put so much extra electronics that end up wasting its primary energy source, seems counter productive

[@emperorjj1]

@@noitallmanaz funny enough my wifes cousin has his car at the shop for repair and booked a similar style rental vehicle (crossover) from enterprise. when he got there to get his car they said well we are out and all we have to give you is an electric whatever. Mind you he had to drive a distance to the dealership for these repairs and has no transportation out of the rental place he was at. For his driving needs an electric car honestly would have worked BUT he has no charging at his apartment complex, parents house or work. He had to swap it out at another enterprise rental in another city for a gas powered sedan. TLDR family member got an electric car rental because that's the only option they had.