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Пікірлер
@sunshinecycling 5 сағат бұрын
They didn't ask you the relationship to your financial advisor. They asked the name of your Relationship Manager / Financial Advisor at the bank. Because people with Centurion money have that.
@amazeflips5652 Күн бұрын
We will get complimentary access or we should pay 35 dollar for each visit???
@idontputmynameontheinterne5394 2 күн бұрын
Yeah no thanks , canceled it
@JudahAwakening 2 күн бұрын
You talk to damn much!
@clearblueswamp4328 4 күн бұрын
Credit rates are high, Because you're all paying for celebrity endorsements, Your paying for their already higher rates, Cancel the card, and switch them out, Same goes for Car shield your paying for celebrity endorsements,
@CalbyNg 4 күн бұрын
Da fuk you talking about. Use the card, pay off the card on time and you won’t pay any interest rates. Also if you cancel credit cards consistently you could screw up your credit score.
@clearblueswamp4328 4 күн бұрын
@CalbyNg You have to be a "COMPLETE MORON" to think they aren't using people to make money, My credit score perfect and is higher than yours, I know how companies use people, And and so does everything else, But You, Try again Pal
@JKT_SF 5 күн бұрын
Intercontinental is somehow “stingy” in giving credits or maybe it is their way to “gamble” hoping that the customers wouldn’t notice!?? *Fun fact:* hotels in California starting July 1, 2024 “junk fees” (amenities fee) are prohibited! I happened to stay at one of the nice hotels in Beverly Hills and after checking out (didn’t bother looking at the receipt until I got home…) and I found out about these amenities fees which I wasn’t sure what these fees were all about as I thought Internet, and pool were included as part of the hotel rate!? Then I argued with the hotel about the new California law to prohibit these hidden (upfront fees!) The amount was roughly about $175 but still if I hadn’t checked my receipt?? imagine how many customers weren’t aware of this and didn’t even check on their receipts? I felt being cheated and surely I wouldn’t stay at that hotel again! 🤯 Check your rights people esp your hotel receipts after you check out! Saving your hard earned money is better than giving it to them for free! 👍🏼😃 Happy Holidays to all of you! 🎄🎅🎉😃
@CitizenZero1 5 күн бұрын
Is that $200 per year or per stay?
@CalbyNg 5 күн бұрын
$200 per calendar year and $100 per stay
@CitizenZero1 5 күн бұрын
@ thanks for the reply!
@fonghansern1225 6 күн бұрын
Hey Calby! Just wondering is the $100 dollar food credit separate from the $200 hotel credit. Making it a possible $300 reimbursement if I spend on food and hotel.
@CalbyNg 6 күн бұрын
@@fonghansern1225 Hey Fong! Yes it is separate. $200 Hotel Credit is given by Amex Platinum card and the $100 is given by the hotel you booked; on specific stuff the front desk should let you know. So yes you should be able to get back $300.
@tt-designs124 6 күн бұрын
The calendar year vs. renewal date on the stays credit is important. I just upgrades from the Gold to Platinum in October and hadn't used the Stays Credit. But then just booked a reservation at the end of this year going into next year. Meaning the stay will be basically taken care of.
@CalbyNg 3 күн бұрын
Oh for sure; actually many people apply for Amex cards at the end of the year to double dip credits. Fortunately the Stays Credit is per calendar year; unfortunately the companion pass is on the renewal date. Good of you to use the Stay Credit! Hope you enjoy it!!
@rlmtech 6 күн бұрын
Is it just me or is this a Hotel issue more than a Visa issue?
@CalbyNg 5 күн бұрын
Oh no you’re right; the main issue came from the Intercontinental. However the expectation when booking through these luxury programs is for them to handle the issues for you. Like with another comment someone posted on this video, they said they were double charged and Amex took care of the problem for them.
@jimbond8927 7 күн бұрын
“At-lanta”
@CalbyNg 3 күн бұрын
Haha
@shlongli1606 7 күн бұрын
What’s the point of having a concierge 😭
@CalbyNg 3 күн бұрын
Right!! At least Mastercard is pretty decent. Visa has been too big for too long haha
@MariaJose-x9z2u 7 күн бұрын
Comprei um cartão de crédito da Verizon e inclusive sem análise de crédito, com bom limite e vai fazer um mês,ainda não chegou não responde, é o maior discaso com o ser humano 😢
@CalbyNg 3 күн бұрын
Aw that sucks; definitely call the bank and make sure you get it.
@mathieuvezina1172 8 күн бұрын
Well, my take aways are to never book over the phone and always review the bill before leaving the hotel. I am very happy with the numerous stays I made using the program. You always have to remind that you deserve the benefits as this program is not widespread. But done politely and in a manner where you inform (not talk down to the front desk clerk), I always get the benefits and even more: like an upgrade to the Gold Floor at the Fairmont Royal York or a room as big as my High School home room at the Fairmont Chateau Laurier...
@jimmyjames6492 8 күн бұрын
That was crazy. Thanks for the heads up + video!
@Milkinporsche 8 күн бұрын
Strongly agree.
@CalbyNg 3 күн бұрын
Such good value 💯
@user-DrJoe-Future 9 күн бұрын
The Charles Schwab Debit Card was one of the best deals I ever made. I live out of the country and use it as an emergency medical account to pay for any medical needs or emergencies I or my family may need. I rarely use it to withdraw cash, but it's great - no fees. I highly recommend, but I have heard that Charles Schwab is planning to divest itself from its personal banking operations, and focusing on the brokerage side of the house. That means it is possible they may drop the Debit cards in the future. I really hope I am wrong, but that is Schwab's plans. Maybe they will only stop accepting new checking accounts.
@ClassifiedPerson 9 күн бұрын
It would somewhat ruined the travel experience Horrible
@CalbyNg 3 күн бұрын
Definitely did for me; hotel was pretty nice too 🥺
@lilgohan 9 күн бұрын
Great video. Shame it didn’t work out for you. Hope they see this and improve.
@CalbyNg 3 күн бұрын
We can only hope! Thanks!!
@agca30 9 күн бұрын
Maybe your expectations were too high. You were not using even a premium card so level set expectations next time. Even amex plat concierge sucks.
@CalbyNg 3 күн бұрын
Possibly, but this is a premium service the Mastercard Luxury Hotel program can handle easily. They even gave me a gift when checking in from the Mastercard concierge. And I used a “free” card for that experience. At first I was gonna make a comparison video between the both of them (Visa and Mastercard) to keep it fair I used no annual fee cards, but it was so bad I decided to make them into separate videos. So just sad to see Visa hasn’t kept up to competition.
@SpecialEdition2.0 9 күн бұрын
Lesson learned here is that whatever benefits that were offered or advertised for with the credit card sometimes is a scam. Sometimes, you have to call and bug them to resolve some unnecessary issues.
@shadowblade232 9 күн бұрын
Amex FHR remains king lol
@CalbyNg 3 күн бұрын
I have no clue what they do to hotels to twist their arms behind their backs haha. They are the only one that has set standards that the front desk checks off.
@SectionChief 9 күн бұрын
And that's why I use Amex FHR and THC so much, because when there is a problem or discrepancy (rare but it happens), they always put me at ease knowing they'll actually try to resolve in my favor, and expeditiously.
@anthonyhartzog8391 9 күн бұрын
Cat butt lol
@CalbyNg 3 күн бұрын
Ha! Real VIP right here; funny you caught that 😹
@JPBuffet 9 күн бұрын
I had a similar problem with my Delta Stays Credit in Philly. The Le Meridian charged me double and never got back to me, but Amex took care of it pronto. Glad to see the difference lol.
@CalbyNg 3 күн бұрын
This is what it should be! The card processors should be in control; at least you would think. Thanks for sharing the data point JP!
@TheProfessor-YouTube 9 күн бұрын
Great information and cool way of presenting it. I enjoyed it so thank you. Keep up this style of video.
@CalbyNg 3 күн бұрын
Thanks bud! Your comment in the last video definitely gave me more confidence! Thanks again!
@JPBuffet 9 күн бұрын
Getting put on hold triggers me lol
@CalbyNg 3 күн бұрын
Out of the times we’ve tried all the concierge services on this channel Mastercard seems to be the only ones that never put you on hold; which I found so interesting. Maybe time to make the switch haha
@Scrappygymrat 9 күн бұрын
Same with Rockstar games diff rep everytime
@CalbyNg 3 күн бұрын
Ha! So true
@soapa4279 9 күн бұрын
Interesting. Is there just not a difference between Infinite and Signature? I'm just assuming Infinite = higher tier = higher expectation for service. Either way, that's why I don't bother with Concierge services and just book everything myself lol
@CalbyNg 3 күн бұрын
So specifically I was referring to no difference in the hotel portals Signature Luxury Hotels or Infinite; seems to be the exact same credits. However! Recently me and my friends called all the luxury concierge services in a video, including the Visa Infinite, and before that we called other concierge services in the video before; which included the Visa Signature concierge. And personally when comparing them both I’ve found no differences. Buttttttt I’ve actually enjoyed using the Mastercard World Elite concierge service; leagues ahead of even the Amex Platinum concierge, I think it’s worth a shot if you’re willing to try it.
@soapa4279 3 күн бұрын
@@CalbyNg Ah yes thanks for the added clarification. I think it has to be said, VISA is the biggest card processor, so they aren't truly incentivized. MC does appear to at least put in some extra effort!
@cc9316 9 күн бұрын
Your first mistake was you used a Visa Signature card, not a Visa Infinate card. Champagne wishes on a beer budget.
@kevincooper3850 9 күн бұрын
Benefits are still benefits no mater what card if it is included
@CalbyNg 3 күн бұрын
Ha! I’ve called both, Signature and Infinite, for a concierge comparison video and I’ve actually seen no differences between both services. And like Kevin said between both portals I haven’t found a difference. Actually I wanted to do a fair comparison between the Mastercard Luxury Hotels and Visa Signature Hotels since both have the option to do it with a $0 annual fee. But it was so bad I decided to separate the videos.
@LK_EBM 9 күн бұрын
Dang, Intercontinental Atlanta dropped the ball.
@CalbyNg 3 күн бұрын
Right! You would expect better service from a luxury hotel. Nope, always check the physical receipt!!
@SuntaX10 9 күн бұрын
That is why I use amex 🤷
@CalbyNg 3 күн бұрын
They seriously will fight tooth and nail for you.
@gordonallen9095 10 күн бұрын
Eye opening. Thanks for the info. This is why I normally just book through the hotel website. In my experince, "second party" booking comes with problems regardless of the source.
@CalbyNg 3 күн бұрын
100%! 3rd party bookings are great if they work; a nightmare if they don’t. The only issue with booking direct is you don’t have access to the benefits like $100 hotel amenity credit, free breakfast, and late checkout. Which can be great if you don’t already have status with that hotel. Thanks for listening Gordon!
@calvinwalker4654 10 күн бұрын
I would’ve guessed Visa would do better than this. If there’s one thing I despise, it is terrible customer service. Thanks for trying this so we don’t have to!
@Fifth_Entertainment 10 күн бұрын
FHR is still the king, so easy to use.
@AnthonyVenture 10 күн бұрын
Visa couldn’t even book the hotel, wow. “Go online”
@CalbyNg 10 күн бұрын
Type in Visa Signature Hotels . com and book it yourself! Haha
@JohnnyHubbsFinance 10 күн бұрын
What a hassle! Thanks for this video! I will stick with Amex.
@CalbyNg 10 күн бұрын
Prbly for the best; not worth the headaches. Though after trying out all these different hotel booking methods; I wonder what Amex does to force the front desk to read out the benefits to you each and every single time. I thought this would be standard but it seems to mainly be exclusive to an FHR booking. Appreciate you being here Johnny!
@AnthonyVenture 10 күн бұрын
Calby Calby the magic man 🪄✨🫰🙋♂️
@CalbyNg 10 күн бұрын
Popped out from the bushes like an Ekster wallet haha
@CalbyNg 10 күн бұрын
After editing I realized I wasn't fighting over the hotel amenity credit; rather the incorrect charge of getting club access. Also if you’re a masochist and want to try out the Visa Luxury Hotels here are the links: www.visainfinitehotels.com www.visasignaturehotels.com If you don’t have Visa Infinite and want to lurk: www.visainfiniteluxuryhotels.ca
@cybertoeknee 9 күн бұрын
At the same time, it looked like that specific IC dropped the ball as well. We're going to need a comparison video using Mastercard's LH&R program to book the same IC. 😉
@kyletavarez 11 күн бұрын
Great video!
@theadventuresofmarley3145 14 күн бұрын
I'm getting mine in two days super excited
@CalbyNg 13 күн бұрын
That’ll be exciting! Congratz!!
@xovux 14 күн бұрын
How is this worth it? Benefits are shit
@williamfeliciano6003 14 күн бұрын
Aren’t they going to nerf the Wyndham status match to ceaser? Sucks that they are😢
@CalbyNg 13 күн бұрын
Yep 😭 Still have until February 2025 to status match using the Wyndham Business credit card though
@oldedwardian1778 14 күн бұрын
In Britain CHECKING IS CHEQUING. Is that a PROBLEM? Don’t display your IGNORANCE.
@CalbyNg 13 күн бұрын
I figured, but it was a joke.
@oldedwardian1778 14 күн бұрын
“ITS CAME IN PRETTY USEFUL”?
@TheProfessor-YouTube 14 күн бұрын
I really liked the style of this video. Thanks.
@CalbyNg 13 күн бұрын
Thanks for letting me know! Yeah I’ve been wanting to change it up a bit, so we’ll see where it goes.
@xaba-w1t 14 күн бұрын
Im trying to save my cat? Im freaking out !
@CalbyNg 13 күн бұрын
I’m sorry I don’t think I understand what you’re asking/saying 😅